Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States. 

We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale GenAI Platform, a full stack product to build, test and deploy frontier AI agents.

• Developing custom AI applications
• Building custom LLMs
• Providing high-quality training data for research and government institutions building LLMs
• Developing partnerships to foster regional talent growth and AI adoption

We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.

You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well. 

Responsibilities: 

• Lead design workshops with the client to define custom AI solutions 
• Scope out new AI application use cases across various government entities
• Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market)
• Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively
• Stay up to date with latest research in applied AI and training custom LLMs
• Scope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution
• Give regular progress updates to the client and Global Public Sector leadership

Minimum Qualifications: 

• 4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products
• Strong technical background (STEM degree) and/or experience building technical software products 
• Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings
• Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro)
• Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams

Nice to haves:

• Coding experience (Python)
• Proficiency in Arabic, both written and spoken

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The Customer Success team at Dataiku is focused on accelerating adoption and business outcomes by guiding customers on their fastest path to value with Dataiku. By leveraging deeply consultative skills and strong product knowledge, Senior Customer Success Managers align with customers throughout their journey to understand their desired business outcomes, empower them to maximise the value of their existing use cases, and optimise for growth into new use cases across their business – ultimately working to ensure continuous value and return on their Dataiku investment.  

Senior Customer Success Managers play an integral role in our business, serving as the customer’s main point of contact and the liaison between customers and Dataiku’s internal teams (including Sales, Services, Product Management, Marketing, among others). CSMs ensure cross-functional alignment to deliver value in a streamlined way, aligned with desired customer outcomes and use-case metrics. Their chief focus is on mutual success and growth.

Key Areas of Responsibility (What You’ll Do)

• Work with customers across KSA. 
• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring successful onboarding onto Dataiku, increasing adoption, ensuring retention, growth, and overall customer satisfaction.
• Align closely with key customer stakeholders to ensure that the vision, implementation plan, and desired business outcomes established pre-sales are supported by clear objectives, action items, owners, and sponsors.
• Have a strong command of Dataiku’s unique value proposition, the business value our key solutions drive, our approach to operationalising Everyday AI, and common use cases and best practices. Be able to effectively leverage the above to guide customers on their journey with Dataiku.
• Keen ability to develop a deep understanding of a customer's business, use cases, and outcomes in order to guide them to achieve these via Dataiku's product and services.
• Continuously advise customers on leveraging Dataiku to implement data science projects from design to production.
• Monitor customers’ achievement of desired outcome and value, consistently and effectively telling the story of both to internal stakeholders and externally to key customer stakeholders.
• Establish regular touchpoints with assigned customers per established best practices, to review progress against strategic business and technical product objectives.
• Leverage Customer Adoption & Health analytics to identify potential risks or opportunities for expansion, with a focus on translating this data into actionable advice.
• Effectively prioritise and orchestrate the resolution of customer requests or issues.
• Develop trusted and collaborative relationships with internal stakeholders and business partners, including Sales, Sales Engineering, Services, Support, Partnerships, Product, and Marketing, among others.
• Champion customers internally in order to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth. 
• Stay current on Dataiku’s products, competitive landscape, & data science trends.
• Embrace and contribute to the Customer Success team methodologies.

Experience (What We’re Looking For)

• Fluency in English and native Arabic are a must-have.
• Minimum seven (7) years of professional experience in customer success, technical account management, or client relationship management roles with a demonstrated history of increasing adoption, retention, and customer satisfaction.
• Experience managing a fast-growing book of accounts, with account sizes ranging from ~$200k to multi-million dollar ARR across the Forbes Global 2000 and beyond.
• Experience with KPIs such as Gross Dollar Retention, Net Dollar Retention, Renewal Rate, Logo Retention Rate, NPS, and CSAT.
• Experience working collaboratively across Professional Services and Partner motions.
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes.
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Analyst to C-level).
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organisations.
• Working knowledge of big data technologies such as Hadoop and Spark is preferred.
• Project management and storytelling skills.
• Strong technical, analytic, and problem-solving skills.

You may be a good fit for this role if you:

• Have a never-ending intellectual curiosity, are detail-oriented, and analytical
• Have experience in hyper-growth, product-based technology companies
• Are passionate about technology, the data and analytics space, and enjoy learning new solutions, features/functionalities and translating these into solutions that drive business value for customers
• Understand the importance of being a self-motivated team player 
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

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Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders! 

About the program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.    

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.                                                                                                                                                                                      

About the Role

The Customer & Partner Care Trainer is responsible for delivering training programs that equip Customer and Partner Care teams with the knowledge, skills, and confidence required to provide excellent service.

This role plays a key part in onboarding new hires, reinforcing operational knowledge, and supporting continuous learning across the Care organization. The trainer works closely with the Training Design team and Operations to ensure training delivery is effective, engaging, and aligned with operational needs.

Responsibilities

Training Delivery

• Deliver instructor-led training sessions for new hires and existing Customer & Partner Care teams.
• Facilitate training on product knowledge, systems, workflows, customer/partner service skills, communication techniques, company policies, and new company launches for products/features.
• Ensure sessions are engaging, interactive, and aligned with learning objectives.

Onboarding Support

• Facilitate onboarding training for new Care representatives, ensuring they are equipped with the knowledge and operational understanding required to begin handling customer interactions.
• Support the transition from training to the operational environment by reinforcing key processes and expectations.

Learning Reinforcement

• Conduct refresher sessions and targeted training to address knowledge gaps or operational updates.
• Reinforce key concepts through coaching, practical exercises, and scenario-based learning.

Training Effectiveness

• Gather feedback from participants and stakeholders to evaluate training effectiveness.
• Share observations and improvement opportunities with the Training Design team to enhance future training programs.

Training Content Maintenance

• Ensure training materials provided by the Training Design team are used consistently and remain up to date during delivery.
• Flag outdated or unclear materials to the Training Design team for review and updates.

Collaboration with Operations

• Work closely with Operations leaders and SMEs to stay aligned with process updates, product changes, and operational priorities.
• Ensure training delivery reflects current operational practices.

Quality & Coaching Support

• Observe customer interactions where relevant to identify learning opportunities.
• Provide feedback and reinforcement to support the application of training in the live environment.

Continuous Learning

• Stay informed about product updates, process changes, and service standards to ensure accurate training delivery.
• Continuously improve facilitation techniques to enhance learner engagement and knowledge retention.

Your expertise

• Experience:1–2 years of experience in a full-time training role within customer support, partner support, customer service, or a related environment. TOT certification is a strong plus.
• Training and Development Skills: Strong training and development skills are essential. This includes the ability to deliver and implement effective training programs, assess training needs, and evaluate training effectiveness. 
• Communication Skills: Excellent communication skills, both verbal and written, are critical for a trainer. They must be able to effectively convey information and instructions to trainees, as well as communicate with colleagues and stakeholders.
• Customer/ Partner Care Skills: A deep understanding of customer service principles and best practices is essential. Care trainers should be able to coach trainees on how to handle various interactions, resolve issues efficiently, and maintain a positive customer/partner experience.
• Organizational Skills: Strong organizational skills are necessary to manage training schedules, materials, and resources effectively. Care trainers often juggle multiple tasks and responsibilities, so the ability to prioritize and manage time efficiently is crucial.
• Adaptability: The ability to adapt to changing priorities, technologies, and business processes is important in a fast-paced Care environment. Care trainers should be flexible and able to quickly adjust training programs as needed.

Job Description: 

Join our dynamic team as a Channel Manager, where you'll play a pivotal role in cultivating and expanding our network of resellers, distributors, and key customers within the vibrant Saudi Arabian market. As a Channel Manager, you will spearhead the development of strategic relationships with VARs, distributors, and large-scale clients, while also maintaining a keen focus on end-user satisfaction.

Job Requirements: 

• Extensive experience in the Channel Field
• Significant expertise working within the Saudi Market
• 10  years of experience in sales from software organization 
• As a senior-level role, the channel manager would be expected to demonstrate strong leadership skills. This includes the ability to set strategic goals, provide direction to the inside Channel team, and effectively communicate and collaborate with other stakeholders.
• As a senior-level role, the channel manager would be expected to have a deep understanding of the channels they are responsible for managing. This includes knowledge of the market, competitors, and trends in the channel, as well as the ability to develop and execute channel strategies.
• Executive Relationship management: Building and maintaining strong relationships at the executive level is essential to succeed in this role. The senior channel manager should have the ability to effectively negotiate and manage partnerships, resolve conflicts, and ensure the overall satisfaction of partners.
• Proven track record of successful selling in the enterprise accounts 
• Must have excellent communication skills - written and spoken 
• Ability to travel throughout the territory 
• Fluent in English and Arabic
• Bachelor degree and/or equivalent years of experience 

Job Functions: 

• Achieving revenue targets and goals for the territory 
• Developing and executing territory plan with the focus on channel partners and large customers 
• Recruiting, training and enabling channel partners (VARs and distributors) with the focus on SMB run rate business 
• Working closely with account managers and channel partners on closing large enterprise deals 
• Track record of accomplishment selling in the enterprise, client-server market 
• Proven relationships in top tier enterprise accounts and ability to open new 
• Strong knowledge of consultative sales that gets results 

Job Summary: 

We are looking for a Senior Product Manager (Sr. PM) to own Agents Experience. You will build and scale a new product from 0-1. You will define, build, and optimize journey for Hala agents as they perform operations across multiple streams. 
This role is highly cross-functional, working closely with engineering, design, operations, customer experience, compliance, and commercial teams. Ideal candidate has deep experience in B2B SAAS and applications and product suites involving last mile, ops and delivery management. You thrive under pressure, are self driven and ownership obsessed. You can differentiate between noise and signals and have laser focus while dealing with hard deadlines. You can handle multiple/fluid priorities. You excel in ambiguous situations.

Key Responsibilities:

• Own the Agent Experience domain: define the strategy, roadmap and development for "how Hala's Sales Agents sell, onboard and serve Hala's customers".
• Design seamless customer journeys across mobile, internal portals and integrated applications.
• Drive growth through experience: improve acquisition, activation, retention via working closely with sales organization.
• Work closely with compliance & risk to ensure customer journeys are regulatory-compliant but still intuitive.
• Collaborate cross-functionally with design, engineering, and business teams to deliver impactful features on time and at scale.
• Leverage data & research to understand customer pain points, prioritize effectively, and measure impact of product changes.
• Mentor junior PMs and raise the bar of product skillset within Hala.

Responsibilities :

• Lead the preparation, accuracy, and timely issuance of monthly, quarterly, and annual financial statements for the regulated entity in accordance with IFRS and SAMA regulatory standards, in close coordination with Group Finance.
• Ensure entity-level financial records are complete, accurate, and audit-ready, supporting group consolidation and statutory reporting processes.
• Lead the preparation and submission of all SAMA regulatory returns related to payments and lending activities, ensuring full alignment with regulatory expectations, inspection requirements, and reporting timelines.
• Liaise with third parties including but not limited to SAMA, auditors, and regulators for the regulated entity, with appropriate escalation to Group Finance where required.
• Own the entity-level preparation of management accounts, ensuring consistency, accuracy, and reconciliation with group reporting standards.
• Support Group Finance on budgeting, forecasting, and FP&A, providing entity-level inputs, assumptions, variance analysis, and operational insights.
• Lead the implementation and maintenance of a robust accounting framework for payments and lending portfolios, in line with IFRS, SAMA regulations, and group accounting policies.
• Oversee finance operations related to lending facilities, working capital, settlement flows, and safeguarding accounts, ensuring regulatory compliance and operational accuracy.
• Ensure full compliance with ZATCA requirements, including VAT filings and reconciliations, withholding tax, and corporate tax (where applicable), in coordination with Group Tax and advisors.
• Coordinate with internal audit, risk, compliance, and external advisors, ensuring alignment with group governance frameworks.
• Drive continuous enhancement and effective use of the ERP and financial systems, ensuring alignment with group standards and regulatory needs.
• Continuously assess, strengthen, and maintain internal controls, finance policies, and risk management practices at the entity level.
• Lead and develop the regulated entity finance team, driving accountability, performance, and strong regulatory culture, while operating within the Group Finance functional framework.

Professional Qualifications

          Bachelor’s degree in finance, Accounting, or related field (Master’s preferred)

• Professional qualification such as SOCPA, CPA, ACCA, CA, or equivalent strongly preferred

Experience

• 10-15 years of progressive finance experience
• Strong hands-on experience in lending / financing businesses, including IFRS 9
• Experience within SAMA-regulated entities, Fintechs, banks, or finance companies strongly preferred
• Proven leadership of finance teams and complex finance operations
• Experience with ERP systems (Oracle, SAP, or equivalent)

Key Competencies

• Deep IFRS and regulatory payments/finance/lending expertise
• Strong understanding of CMA regulatory requirements
• Strong understanding of lending economics, credit risk, and portfolio accounting
• High integrity and regulatory mindset
• Leadership, succession readiness, and decision-making capability
• Ability to operate under regulatory scrutiny and executive pressure

More about the role:

Are you passionate about joining one of the leading global communications agencies in the region? Working on the biggest global destination projects across sport, entertainment, culture and more? Want to be part of a team leveraging data, AI, and innovative technology to solve complex challenges for leading brands? Burson's Data & Intelligence unit is a dynamic team at the forefront of the communications industry, offering unparalleled opportunities to drive impact and shape the future of PR.

We're a team of data scientists, engineers, analysts, and strategists who use advanced AI-driven solutions across sector account teams

• Anticipate & Manage Risk & Reputation: Predict potential crises, identify disinformation campaigns, and proactively manage brand reputation in an ever-evolving digital landscape.
• Create Personalised Content at Scale: Develop data-driven content strategies that resonate with specific audiences and drive engagement.
• Support on Account Management asks – be able to communicate with clients.
• Navigate Sector-Specific Challenges: Provide deep insights and tailored solutions for clients across diverse industries.
• Measure Performance & Demonstrate Value: Go beyond vanity metrics to demonstrate the real-world impact of PR campaigns and provide actionable insights for continuous improvement.

What you'll do:

• Lead and oversee the entire data lifecycle, from strategic collection and robust cleaning to complex organization of diverse data sources, including advanced media monitoring platforms, social listening tools, survey data, market research, and internal databases, ensuring they are primed for insightful analysis.
• Direct and execute comprehensive research initiatives on industry trends, competitive landscapes, audience segmentation, and emerging technologies within sport, entertainment, and gaming to inform overarching PR strategies with deep intelligence.
• Develop and present high-level, compelling reports and strategic presentations that clearly articulate research findings, data analysis, and their strategic implications to senior clients and internal stakeholders, ensuring understanding and buy-in.
• Architect and implement sophisticated measurement frameworks and KPIs to assess the effectiveness and ROI of integrated PR campaigns, focusing on extracting meaningful performance insights.
• Oversee and interpret comprehensive campaign performance data, identifying key drivers of success and areas for strategic improvement and innovation.
• Formulate and champion data-backed strategic recommendations, often to C-suite level clients, designed to enhance campaign effectiveness, expand reach, and drive business outcomes across target audiences.
• Mentor and develop junior data analysts, fostering a culture of continuous learning and data-driven excellence within the team.

Experience that contributes to success:

• Deep expertise and strategic understanding of the media landscape and its profound influence on culture, society, and consumer behaviour, with a keen interest in how PR campaigns shape public perception and drive brand engagement through insightful analysis.
• Advanced degree (Master’s preferred) or extensive equivalent experience (6+ years) in Data Analytics, Business Intelligence, Statistics, Marketing Science, or a related quantitative field.
• Proven expertise in data visualization tools (e.g., Tableau, Power BI, Looker Studio) and a superior ability to craft compelling data stories for executive audiences.
• Extensive experience leading the use of advanced traditional and social media monitoring and listening platforms (e.g., Meltwater, Cision, Signal AI, Brandwatch, Sprinklr, to gather strategic intelligence.
• A track record of staying abreast of emerging data analysis techniques and advanced analytical tools that drive actionable insights, and leading their adoption within an organization.
• Exceptional strategic analytical, critical thinking, and complex problem-solving skills, with a laser focus on delivering actionable insights and strategic recommendations.
• Highly detail-oriented with an unwavering commitment to data integrity, accuracy, and strategic relevance.
• Deep expertise in leveraging data for strategic decision-making, performance measurement, and demonstrating quantifiable ROI through insightful analysis

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