What You'll Do

We are seeking a Lead Actuarial Analyst, MA Risk Adjustment to join our high-performing, insights-driven team. You will play a critical role in evaluating financial performance, uncovering areas of opportunity, and use your 3+ actuarial exam progress to help translate complex data into actionable strategies. Your work will directly influence how Strive supports patients, clinicians, and markets in achieving both clinical and financial success. (This position is internally titled Lead Analyst, Risk Adjustment Analytics).

Essential Functions 

• Translate RA performance data into clear financial insights (i.e. revenue impact, payment accuracy, ROI, forecasting). 
• Analyze CMS data to identify areas of opportunity to increase operational efficiency. 
• Interpret trends, model scenarios, and assess program and policy impacts. 
• Enable data-driven decisions by linking operational performance to enterprise financial outcomes. 
• Perform end-to-end reconciliation from submissions to CMS acceptance, RAF leakage, and implement controls. 
• Develop business cases to assess opportunity, determine target metrics, and provide data driven insights to support investment decisions (i.e. staffing, tech, etc.). 
• Prepare and deliver clear and concise reports, presentations, and recommendations to senior leadership, illustrating the findings and implications of analyses conducted. 

Who You Are 

• A highly analytical problem-solver with a strong sense of ownership and intellectual curiosity. 
• Able to manage a high volume of recurring and ad hoc deliverables without compromising quality. 
• Comfortable navigating ambiguity and bringing structure to complex problems. 
• An exceptional communicator who can translate technical findings into actionable business recommendations. 

Qualifications 

• 4+ years of experience in risk adjustment analytics. 
• 4+ years of experience analyzing MMR, MOR, MAO-004 and medical claims data. 
• 3+ actuarial exams passed. 
• High degree of proficiency in Microsoft Excel and SQL.  
• Experience with PBI, Redshift, dbt docs is a plus. 
• Bachelor’s degree in a quantitative or health-related field (e.g., Economics, Public Health, Statistics, Health Services Research, Math, Finance). 

Annual Salary Range: $99,000 - $124,000. This position is also eligible for a target annual bonus of 10%

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.  

We are looking for a motivated Sr. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.

Responsibilities:

• Lead implementation of security controls: With the support of our current Information Security Manager, take charge of implementing and enhancing information security controls, particularly focusing on SOC2, ensuring alignment with laws, regulations, industry standards (e.g., GDPR, ISO27001), and business requirements.
• Monitor and investigate security issues: Oversee the monitoring, investigation, and resolution of issues, creating reports, conducting security assessments, and driving security programs across the organization.
• Manage SaaS product security technologies: Supervise the implementation and management of security technologies related to our SaaS product.
• Support in client interactions: Assist departments with information security-related questions during proposal and negotiation processes with potential clients/customers.
• Drive security awareness: Develop and deliver security awareness and training programs to educate employees on best practices, fostering a strong security culture.
• Conduct security assessments: Perform regular security assessments and audits to identify gaps in the company’s security posture, recommending and driving remediation actions.
• Ensure device compliance: Take ownership of company device management to maintain compliance with regulations and industry standards.

Requirements: 

• 5+ years of relevant experience
• Relevant academic background: Bachelor’s or Master’s degree in IT security, information systems, computer science, technology management, or a similar field, or equivalent apprenticeship experience with foundational knowledge of information security-related topics.
• Understanding of SaaS security: Strong grasp of the security challenges and solutions for modern cloud-based SaaS providers.
• Experience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response.
• Problem-solving mindset: Passionate about combining robust security with the fast-paced environment of a SaaS product management startup.
• Project management skills: Self-driven project manager familiar with the workstreams of ISO 27001 and SOC 2 certification processes.
• Technical security knowledge: Basic understanding of modern web application architecture (e.g., OWASP Top 10), cloud hosting technologies (e.g., Kubernetes, infrastructure as code), and best practices for securing these environments.
• Strong interpersonal skills: Ability to communicate effectively with colleagues and customers at all levels, building strong relationships with various stakeholders.
• Ability to work effectively both as an individual and in a team setting.
• Language proficiency: Excellent written and spoken English; German is a plus.

Preferred Qualifications:

• Possession of a CISA, CISM, CISSP, or CRISC certification(s) is a strong plus.
• Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc).
• Understanding of common risk analysis methodologies (e.g. OCTAVE, FAIR, NIST 800-30).
• Practical audit management experience (auditor-facing and customer-facing).

LI-MK1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.  

We are looking for a motivated Sr. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.

Responsibilities:

• Lead implementation of security controls: With the support of our current Information Security Manager, take charge of implementing and enhancing information security controls, particularly focusing on SOC2, ensuring alignment with laws, regulations, industry standards (e.g., GDPR, ISO27001), and business requirements.
• Monitor and investigate security issues: Oversee the monitoring, investigation, and resolution of issues, creating reports, conducting security assessments, and driving security programs across the organization.
• Manage SaaS product security technologies: Supervise the implementation and management of security technologies related to our SaaS product.
• Support in client interactions: Assist departments with information security-related questions during proposal and negotiation processes with potential clients/customers.
• Drive security awareness: Develop and deliver security awareness and training programs to educate employees on best practices, fostering a strong security culture.
• Conduct security assessments: Perform regular security assessments and audits to identify gaps in the company’s security posture, recommending and driving remediation actions.
• Ensure device compliance: Take ownership of company device management to maintain compliance with regulations and industry standards.

Requirements: 

• 5+ years of relevant experience
• Relevant academic background: Bachelor’s or Master’s degree in IT security, information systems, computer science, technology management, or a similar field, or equivalent apprenticeship experience with foundational knowledge of information security-related topics.
• Understanding of SaaS security: Strong grasp of the security challenges and solutions for modern cloud-based SaaS providers.
• Experience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response.
• Problem-solving mindset: Passionate about combining robust security with the fast-paced environment of a SaaS product management startup.
• Project management skills: Self-driven project manager familiar with the workstreams of ISO 27001 and SOC 2 certification processes.
• Technical security knowledge: Basic understanding of modern web application architecture (e.g., OWASP Top 10), cloud hosting technologies (e.g., Kubernetes, infrastructure as code), and best practices for securing these environments.
• Strong interpersonal skills: Ability to communicate effectively with colleagues and customers at all levels, building strong relationships with various stakeholders.
• Ability to work effectively both as an individual and in a team setting.
• Language proficiency: Excellent written and spoken English; German is a plus.

Preferred Qualifications:

• Possession of a CISA, CISM, CISSP, or CRISC certification(s) is a strong plus.
• Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc).
• Understanding of common risk analysis methodologies (e.g. OCTAVE, FAIR, NIST 800-30).
• Practical audit management experience (auditor-facing and customer-facing).

LI-MK1

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The Traffic Performance Analyst works under the supervision of the Risk Manager, and serves as a subject matter expert on all things related to the existing customer traffic health. This role will require background in both telecom/CPaaS fields as well as the regulatory landscape of both global voice and messaging services. This role will include coordinating internal efforts to align the business on key health metrics for both voice and messaging, and manage communication related to the performance of a customer’s traffic on the Bandwidth network.

What You'll Do:

• Lead ongoing traffic management processes and work cross functionally with Product, Sales, Legal and Operations to coordinate consistent feedback loops for customers and internal team regarding traffic trends and coordinate remediation and optimization strategies.
• Provide confident explanations to Sales, Product and Legal with regard to traffic management efforts on a customer by customer basis.
• Serve as an expert and trusted resource to team members Risk Management and the Bandwidth Sales Team on industry and customer use case trends and patterns.
• Own the Customer Traffic Health weekly cadence, suggesting plans and actions based on traffic data and communicating said plans out to the business.
• Represent Bandwidth and the Risk Team in cross-functional meetings and external calls and documentation, and speak confidently on Bandwidth’s position in the industry as it relates to traffic integrity and industry standards.
• Join customer calls to present traffic health data and provide actionable guidance on industry best practices for messaging and voice delivery.
• Foster relationships with key cross-functional teams, and stay highly in touch with TCPA/CTIA guidelines and other industry or internal standards that are used to inform the Risk Assessment process.
• Advise the Risk Manager on emerging risks or data trends and suggest appropriate traffic health and sustainability strategies.
• Manage complex projects from start to finish that transform traffic performance processes, procedures, and reporting capabilities under the supervision of the Risk Manager.
• Support the needs and overall goals of the Business Operations team by rolling Risk Mitigation data into monthly key reports that illustrate the balance of network health and revenue growth to the executive team.
• Contribute to an effective team environment with a willingness to work with others to achieve a shared goal.
• Assist in other projects and day-to-day Business Operations tasks as needed.

What You Need:

• Education:
  • Bachelor’s degree preferred.
• Experience:
  • Minimum 2-4 years of business risk analysis and/or legal role preferred, specifically related to the CPaaS space.
  • Advanced proficiency in MS Excel and proficiency in other MS-Office applications (Word, Access, PowerPoint) required. 
• Knowledge:
  • Well versed in understanding risk analysis as it relates to the overall revenue and legal implications of a public company.
  • Knowledge of regulations and industry best practices within the telecommunications industry.
  • Proven record of making high-value decisions under pressure and working collaboratively with teams to achieve a common goal by navigating various internal organizations.
  • Ability to focus and complete tasks using strong verbal and written communications skills.
  • Working knowledge of data analysis and business reporting tools and practices.
  • Must be extremely comfortable conducting research online and learning new software.

Bonus Points:

• Knowledge:
  • Experience with Salesforce, data visualization tools (Domo, Tableau, etc.), or other cloud-based business management tools.
  • Advanced data analytics skills.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.