LOCATION:

Status: Temporary PT

Operations Associate

At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents.

SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to help preserve our planet.

Visit our global company website at https://www.smcp.com/en/ to learn more.

Be Our Passionate Entrepreneur OPERATIONS ASSOCIATE: Here’s Where You Come In...

As Operations Associate, your impact will be huge in ensuring operational efficiency with all aspects of the “back of the house” to facilitate the customer experience. It will involve strong attention to detail, thinking outside the box, and most importantly being passionate about sales operations. Some of the important responsibilities associated with this critical role are as follows:

Administrative / Merch Paperwork Processing

Merchandise check-in and processing Store-to-Store transfers

Markdowns

RTV’s

Visual Merchandising

Floor sets / floor moves Replenishment Maintenance

Asset Protection

Shortage strategies

Inventory Control

Cycle counts

Physical inventory preparation + execution Safety

Stockroom organization

Sales Floor Support

POS

Greeting customers

As an Operations Associate at SMCP, no day is the same so it will never grow monotonous! KEY INGREDIENTS - SUCCESSFUL OPERATIONS CANDIDATE:

●  1+ years of prior sales support experience including POS, merchandising paperwork, cycle counts, and inventory management.

●  Strong organization skills and ability to work within established timelines.

●  Strong attention to details.

●  Solid problem-solving skills

●  Brand appropriate personal presentation

●  Strong communication skills

●  Flexibility with scheduling needs of the business.

●  Bilingual in certain key markets.

WHAT WE HAVE IN STORE FOR YOU:

• Generous Shopping Discount –50% off Retail
• Career Growth: you will have the opportunity to work with an experienced Leader who will help
  you to achieve your full potential.

Lead the evolution of scalable architectures for enterprise success

How do you ensure that every technical engagement not only works today, but scales seamlessly tomorrow? As our Senior Manager, Forward Deployed Engineering, you’ll define and elevate how Coveo delivers resilient, scalable architectures across our most strategic customers.

You’ll lead a team at the intersection of architecture, value realization, and technical strategy, influencing how we design, govern, and expand complex solutions. This is a highly visible role where your impact will be felt across teams, customers, and the long-term success of our platform.

As our Senior Manager, Forward Deployed Engineering, you will:

• Lead and grow a team of Forward Deployed Engineers (FDEs) and / or Technical Engagement Managers (TEMs) supporting strategic accounts and complex expansion initiatives
• Define and enforce technical governance frameworks, including architecture validation, execution gating, and risk mitigation
• Ensure architectural coherence, scalability, and long-term sustainability across customer solutions
• Partner early in discovery and solution design to challenge assumptions and ensure feasibility
• Establish clear technical guardrails, handoffs, and decision frameworks across Technical Solutions, Field Delivery, and Professional Services teams
• Intervene in high-risk engagements to stabilize architectures and prevent systemic issues

Here is what will qualify you for the role:

• 10+ years of experience in enterprise software, including architecture, solution engineering, or technical consulting
• Proven experience leading complex, cross-functional technical programs
• Strong expertise in enterprise architecture, integrations, and data systems
• Experience managing and developing technical teams while influencing senior stakeholders

What will make you stand out:

• Ability to operate seamlessly between strategic thinking and hands-on technical problem-solving
• Experience in customer-facing roles with global enterprise clients
• Strong judgment in navigating ambiguity and preventing long-term technical debt
• Track record of driving alignment between business objectives and technical execution

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Sales Director (Managing Director – Sales & Operation Management)

Highspring – Professional Services & Technology Transformation

About Highspring

Highspring is a professional services firm that helps organizations achieve their business objectives through technology-driven transformation. We partner with enterprises across Cloud, Data, Cybersecurity, GenAI, Digital Engineering, and Enterprise Modernization to accelerate delivery, strengthen internal capabilities, and drive measurable business outcomes.

As part of our next phase of growth, we are hiring a Sales Director – Canada to lead company-wide commercial performance and play a central role in scaling the organization.

Role Summary

The Sales Director (Managing Director – Sales Management) is a senior business leader responsible for owning Highspring’s commercial performance and acting as the operational and strategic backbone of the organization.

This role goes beyond traditional sales leadership. It is designed for an executive who can lead sales, influence delivery and talent, build scalable structures, and orchestrate execution across the business, while working closely with the partnership on enterprise growth and strategic relationships.

Key Responsibilities

1. Commercial Strategy & Revenue Growth

• Own and execute the company’s commercial growth strategy.
• Partner with the Managing Partner to expand enterprise accounts, develop new markets, and strengthen go-to-market execution.
• Lead forecasting, pipeline governance, revenue performance tracking, and sales accountability.
• Drive execution discipline across sales, delivery, and recruiting to ensure growth translates into results.

1. Sales Leadership & Performance

• Lead, structure, and elevate Account Managers, Engagement Managers, Account Owners, and Sales Leaders.
• Implement and continuously evolve scalable sales frameworks, account planning methodologies, and performance KPIs.
• Build a high-performance, ownership-driven sales culture with clear expectations and outcomes.

1. Business Scaling & Operational Alignment

• Ensure the organization is operationally ready to support growth by aligning sales demand with delivery capacity and recruiting pipelines.
• Design and implement scalable operating models, processes, and governance appropriate for the $40M–$100M+ growth stage.
• Work closely with Practice Leaders, Operations, and Talent Acquisition to align capacity with demand.
• Improve margin performance, utilization, and operational predictability.
• Establish consistent leadership cadence and cross-functional alignment.

1. Talent Development & Leadership Enablement

• Build structured career paths and leadership frameworks across sales and operations.
• Implement coaching, performance management, and succession planning.
• Support senior leaders in building depth and sustainability across teams.

1. Partnerships & Market Ecosystem

• Develop and manage strategic partnerships with technology vendors, delivery partners, and subcontractors.
• Identify ecosystem opportunities that support growth and capability expansion.
• Strengthen Highspring’s market position through partner-led strategies.

1. Client Success & Account Expansion

• Ensure consistent delivery of value aligned with client business objectives.
• Drive customer satisfaction, renewals, and account expansion.
• Partner with Practice Leaders to improve service maturity and consistency.
• Partner with Practice Leaders to strengthen and evolve service offerings by defining clear use cases, value propositions, and go-to-market narratives aligned to client needs.

1. Leadership, Culture & Accountability

• Act as a visible, inspiring leader who brings structure, clarity, and momentum.
• Set high standards for accountability, communication, and execution.
• Reinforce Highspring’s values and leadership expectations across the organization.

Ideal Background & Experience

Professional Experience

• 10–20+ years in professional services, consulting, or technology services.
• Direct experience scaling a services organization from approximately $40M to $100M+ in revenue.
• Strong background in sales leadership, commercial management, and revenue operations.
• Demonstrated ability to align sales growth with delivery, recruiting, and operational capacity.
• Experience building sales organizations, leadership frameworks, and performance models.
• Proven success working with senior enterprise clients.

Core Competencies

• Executive presence and inspirational leadership
• Strong commercial and financial acumen (pipeline, margin, forecasting)
• Strategic thinker with operational discipline
• Excellent communication and stakeholder management skills
• Ability to unify cross-functional teams around shared goals
• Entrepreneurial mindset with experience navigating scale-up complexity

Why This Role Is Different

• You are not building from zero, you are professionalizing and scaling
• You operate at a critical inflection point where structure, rigor, and leadership matter
• You influence the entire business, not just sales
• You help shape the next chapter of Highspring’s growth