The technical backbone behind every successful implementation

First time hearing about Professional Services at Coveo? We are THE technical team that brings the Coveo AI-powered search products to life for our clients. As a Senior Solutions Consultant, you’ll guide our enterprise customers through transformative Generative AI experiences implementations, and shape how they leverage our solutions for a stronger and more intuitive search experience.

You’ll combine deep technical skills with a consulting mindset to design, customize, and deploy high impact AI solutions that index millions of documents, integrate across complex ecosystems, and deliver ultra-relevant results in under a second. This is where engineering meets impact!

As our Senior Solutions Consultant, you will:

• Integrate Coveo with systems such as SAP, Salesforce, ServiceNow, Shopify, and others across cloud, on-premise, or hybrid environments.Implement and customize Coveo’s features to match each customer’s unique environment and business needs.
• Lead requirement-gathering sessions with our enterprise clients (such as Dell, Nespresso, Adobe etc.) and translate their needs into scalable technical solutions.
• Communicate clearly and confidently with customer stakeholders throughout the project lifecycle, ensuring alignment and smooth delivery.
• Deploy the solution so it connects with the customer's systems in place: that means on-premise for some, in the cloud for others, and sometimes a mix of both.
• Configure, optimize, and enrich our solution to consolidate data and support key features, functionalities, and plug-ins. 
• Build intuitive, user-friendly interfaces and implement JavaScript libraries that allow Coveo to fit naturally into customers’ systems.

Here is what will qualify you for the role:

• 8+ years of hands on development experience with JavaScript, TypeScript and modern UI frameworks (React, Vue.js and Angular).
• Ease of navigating across sophisticated tech stacks and B2B ecosystems.
• Consulting experience is a must, with proven ability to operate in client-facing roles and manage communication with enterprise stakeholders.
• Strong ownership mindset, able to lead projects, prioritize effectively, and stay structured under pressure.

What will make you stand out:

• Experience with large-scale system integrations or cloud enterprise platforms.
• Background in search, commerce or information architecture
• A passion for enabling customers’ success and driving adoption through thoughtful guidance.
• Python, node,js or Java.

Do you think you can bring this role to life? Or add your own colour? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! 

Join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

#li-hybrid

Shape the future of enterprise AI technology

Do you want to turn cutting-edge natural language processing into products impacting millions of users?

As a Senior II Applied Scientist on Coveo’s Knowledge AI team, you will help build the language technologies at the core of our generative artificial intelligence platform.

You’ll take on a technical leadership role, influencing our NLP vision while designing, evaluating, and deploying advanced solutions such as retrieval augmented generation pipelines, information retrieval, semantic search, question answering, and agentic systems, always with real-world constraints in mind.

As one of our Senior II Applied Scientists, you will:

• Design, develop, and optimize modern language-based artificial intelligence solutions, from data and modeling choices to evaluation strategies and production constraints.
• Apply and serve transformer-based language models at scale, delivering reliable, real-time experiences to enterprise users.
• Collaborate closely with machine learning developers and the machine learning platform team to accelerate research and innovation cycles.
• Act as a technical reference within the team, guiding architectural decisions and promoting best practices in applied science.
• Mentor applied scientists, supporting their growth and helping raise the overall level of expertise within the group.
• Contribute to research and development processes that foster efficiency, rigor, and a culture of applied science excellence.
• Share our innovations externally through technical blog posts, presentations, or other thought leadership content.

Here is what will qualify you for the role:

• A PhD, or a Master’s degree with equivalent research experience, in a relevant field such as machine learning, computer science, mathematics, or physics.
• At least 8 years of industry experience applying modern natural language processing techniques, including deep learning and large language models, to real-world systems at scale.
• Strong experience designing models and systems that balance performance, user experience, and production realities.
• Ability to deliver production-grade code that is well-tested, maintainable, and evaluated through rigorous experimentation.

What will make you stand out:

• Experience in a technical leadership capacity, including mentoring, hiring, roadmap definition, or scientific project planning.
• Research or applied experience in areas closely related to Coveo’s business, such as information retrieval, neural search, semantic search, or question answering.
• Exposure to more traditional lexical or linguistics-based natural language processing techniques.
• International work experience and a demonstrated ability to collaborate across cultures and perspectives.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Shape the future of enterprise AI technology

Do you want to turn cutting-edge natural language processing into products impacting millions of users?

As a Senior II Applied Scientist on Coveo’s Knowledge AI team, you will help build the language technologies at the core of our generative artificial intelligence platform.

You’ll take on a technical leadership role, influencing our NLP vision while designing, evaluating, and deploying advanced solutions such as retrieval augmented generation pipelines, information retrieval, semantic search, question answering, and agentic systems, always with real-world constraints in mind.

As one of our Senior II Applied Scientists, you will:

• Design, develop, and optimize modern language-based artificial intelligence solutions, from data and modeling choices to evaluation strategies and production constraints.
• Apply and serve transformer-based language models at scale, delivering reliable, real-time experiences to enterprise users.
• Collaborate closely with machine learning developers and the machine learning platform team to accelerate research and innovation cycles.
• Act as a technical reference within the team, guiding architectural decisions and promoting best practices in applied science.
• Mentor applied scientists, supporting their growth and helping raise the overall level of expertise within the group.
• Contribute to research and development processes that foster efficiency, rigor, and a culture of applied science excellence.
• Share our innovations externally through technical blog posts, presentations, or other thought leadership content.

Here is what will qualify you for the role:

• A PhD, or a Master’s degree with equivalent research experience, in a relevant field such as machine learning, computer science, mathematics, or physics.
• At least 8 years of industry experience applying modern natural language processing techniques, including deep learning and large language models, to real-world systems at scale.
• Strong experience designing models and systems that balance performance, user experience, and production realities.
• Ability to deliver production-grade code that is well-tested, maintainable, and evaluated through rigorous experimentation.

What will make you stand out:

• Experience in a technical leadership capacity, including mentoring, hiring, roadmap definition, or scientific project planning.
• Research or applied experience in areas closely related to Coveo’s business, such as information retrieval, neural search, semantic search, or question answering.
• Exposure to more traditional lexical or linguistics-based natural language processing techniques.
• International work experience and a demonstrated ability to collaborate across cultures and perspectives.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

About TTC

The Testing Consultancy is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We provide expert testing and quality engineering services that enable our clients to move faster, reduce risk, and deliver high quality software at scale.

Perks of Working for TTC

• Full Time Employment
• Remote Work Model within Canada
• Competitive Base Salary
• Work Life Balance
• Collaborative and Supportive Culture
• Growth and Development Opportunities

Location
Remote Canada
Preferred locations include Toronto Ontario or Montreal Quebec

Summary

The Test Automation Architect is a senior, hands on leadership role responsible for leading and evolving the automation practice across multiple delivery teams. This role requires a strong balance of strategic thinking and technical execution. The Test Automation Architect will define automation standards, set technical direction, mentor engineers, and actively contribute to framework design and complex automation challenges when needed.

This role plays a critical part in shaping how, when, and why automation is applied across the organization, ensuring scalable, maintainable, and effective automation solutions that support fast moving delivery teams.

Responsibilities

• Lead and support multiple test automation teams while setting technical direction and quality standards
• Design, build, and evolve scalable test automation frameworks primarily using Python and or Java
• Define automation strategy and provide guidance on when automation adds value versus when manual testing is more appropriate
• Act as a technical mentor and coach, supporting team growth and adoption of best practices
• Establish and enforce automation best practices, coding standards, and review processes
• Partner closely with QA, engineering, and product stakeholders to align testing approaches with delivery goals
• Remain hands on when required by contributing to framework development, troubleshooting, and critical initiatives
• Proactively identify risks, gaps, and opportunities for improvement across automation practices
• Communicate effectively with both technical and non technical stakeholders
• Continuously evaluate and adopt new tools, technologies, and approaches to strengthen the automation practice

Technical Skills and Experience

• Strong experience as a Test Automation Architect, Lead, or Senior Automation Engineer
• Deep expertise in Python and or Java for test automation
• Proven experience building and maintaining robust automation frameworks
• Experience leading or mentoring multiple automation teams
• Strong understanding of test strategy, test design, and quality engineering principles
• Ability to balance architectural leadership with hands on execution
• Excellent communication and collaboration skills
• Experience working effectively in a remote and distributed team environment

Nice to Have

• Experience testing IVR systems, Sierra, or contact center platforms
• Exposure to testing Generative AI solutions or LLM based systems
• Experience working in complex enterprise environments or large scale systems

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, Information Systems, or a related field
• Significant experience in test automation and quality engineering in senior or lead roles
• Demonstrated ability to drive automation strategy while supporting delivery teams

If your experience and qualifications align with this role, we encourage you to apply. Experience comes in many forms and skills can be transferable. At TTC, we value diversity, continuous learning, and different perspectives, and we welcome candidates from all backgrounds.