About the Role:

We are seeking a visionary and hands-on Senior Staff AI Engineer to be the foundational pillar of our strategy in the Content portfolio. You will be the catalyst who injects deep, modern AI expertise into our product portfolio. Your mission will be to research, architect, and pioneer the solutions that will process and extract intelligent insights from millions of unstructured documents and multi-media files every single day.

This is a unique "founding engineer" opportunity to shape the future of AI within our company. You will be the primary AI/ML authority, responsible for identifying and implementing state-of-the-art techniques for document classification, entity extraction, image search, and more. If you are a seasoned engineer who thrives on solving massive-scale data challenges and wants to build a center of excellence from the ground up, this role is for you.

What You’ll Do:

• Spearhead AI Innovation: Act as the chief technical authority on AI, you will research, evaluate, and prototype cutting-edge solutions using Large Language Models (LLMs), Computer Vision, and other machine learning techniques to solve our most complex data extraction challenges.
• Architect for Scale: Design and build robust, highly scalable, and cost-effective AI services and data processing pipelines. Your architecture will be the backbone for processing millions of documents daily with high reliability and throughput.
• Tackle Real-World AI Challenges: Go beyond theory to systematically solve the practical problems of production AI. This includes managing LLM latency and variance, developing sophisticated prompt engineering strategies, and building fault-tolerant, defensive systems that perform consistently.
• Be a Force Multiplier: Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production

Who You Are:

Core Qualifications

• 10+ years of professional software engineering experience, with a proven track record of building complex, data-intensive, backend systems.
• Deep expertise (5+ years) in building and scaling production-grade services using modern backend frameworks such as FastAPI, Django, Sanic, Spring Boot or similar.
• Significant, hands-on experience (3+ years) in the complete lifecycle of AI/ML models: from experimentation and prototyping to deploying, monitoring, and iterating on them in a high-volume cloud environment.
• Mastery in designing large-scale distributed systems, demonstrating strong knowledge of asynchronous patterns, streaming/queuing/caching strategies, and robust observability (logging, metrics, tracing).
• Exceptional communication and leadership skills. You can articulate complex technical concepts to diverse audiences and have the ability to influence engineering direction across multiple teams without direct authority.

Nice to have

• Proficiency with modern DevOps and MLOps practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing frameworks.
• Hands-on experience with containerization and orchestration technologies, particularly Docker and Kubernetes.

About the Role:

We are seeking a visionary and hands-on Senior Staff AI Engineer to be the foundational pillar of our strategy in the Content portfolio. You will be the catalyst who injects deep, modern AI expertise into our product portfolio. Your mission will be to research, architect, and pioneer the solutions that will process and extract intelligent insights from millions of unstructured documents and multi-media files every single day.

This is a unique "founding engineer" opportunity to shape the future of AI within our company. You will be the primary AI/ML authority, responsible for identifying and implementing state-of-the-art techniques for document classification, entity extraction, image search, and more. If you are a seasoned engineer who thrives on solving massive-scale data challenges and wants to build a center of excellence from the ground up, this role is for you.

What You’ll Do:

• Spearhead AI Innovation: Act as the chief technical authority on AI, you will research, evaluate, and prototype cutting-edge solutions using Large Language Models (LLMs), Computer Vision, and other machine learning techniques to solve our most complex data extraction challenges.
• Architect for Scale: Design and build robust, highly scalable, and cost-effective AI services and data processing pipelines. Your architecture will be the backbone for processing millions of documents daily with high reliability and throughput.
• Tackle Real-World AI Challenges: Go beyond theory to systematically solve the practical problems of production AI. This includes managing LLM latency and variance, developing sophisticated prompt engineering strategies, and building fault-tolerant, defensive systems that perform consistently.
• Be a Force Multiplier: Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production

Who You Are:

Core Qualifications

• 10+ years of professional software engineering experience, with a proven track record of building complex, data-intensive, backend systems.
• Deep expertise (5+ years) in building and scaling production-grade services using modern backend frameworks such as FastAPI, Django, Sanic, Spring Boot or similar.
• Significant, hands-on experience (3+ years) in the complete lifecycle of AI/ML models: from experimentation and prototyping to deploying, monitoring, and iterating on them in a high-volume cloud environment.
• Mastery in designing large-scale distributed systems, demonstrating strong knowledge of asynchronous patterns, streaming/queuing/caching strategies, and robust observability (logging, metrics, tracing).
• Exceptional communication and leadership skills. You can articulate complex technical concepts to diverse audiences and have the ability to influence engineering direction across multiple teams without direct authority.

Nice to have

• Proficiency with modern DevOps and MLOps practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing frameworks.
• Hands-on experience with containerization and orchestration technologies, particularly Docker and Kubernetes.

About the Position  

CISO is a critical role for Energy Exemplar to protect and safeguard organization’s digital assets, employee and customer data in today’s evolving threat landscape. The CISO will handle cybersecurity threats, respond to incidents, regulatory requirements, and technological advancements while contributing to EE’s overall strategic objectives and resilience. Cyber is one of the top operational risks for Energy Exemplar as we have had a rapid growth in our head count, and expanded our SaaS and Product offering organically and through acquisitions.  This role will ensure that Energy Exemplar will have the appropriate leadership with known skillsets, expertise, and experience to manage those risks across the organization  

Key Stakeholder Relationships  

This position works closely and collaboratively with all Energy Exemplar staff but in particular:  

• Product Engineering, DevOps, Information Technology Team  

• Legal, Finance, Sales and Global Leadership Team  

Key Accountabilities and Duties  

• Leadership and Strategy: Develop and implement a comprehensive information security strategy aligned with the company’s business objectives. Lead the Information Security team, providing guidance, mentorship, and support to ensure the team’s success.   

• Application Security: Oversee and enhance Energy Exemplar’s product security program, ensuring secure software development practices are integrated throughout the SDLC.   

• Certifications: Successfully lead Audit process for SOC2, ISO 27001 and similar certifications for regulatory boards for industry sectors that EE’s products are sold.  

• Incident Response / Management: Lead efforts in detecting, responding to, and recovering from security incidents, including having the technical aptitude to understand and own the incident (and all comms) and follow-up remediation and prioritization.  

• Risk Assessment: Continuously evaluate cybersecurity risks and enforce measures / controls to mitigate them.  

• Compliance: Ensure compliance with relevant security regulations and standards, and be able to present to regulators in case of an issue or any inquiries  

• Security Awareness: Promote a culture of security awareness and best practices among employees.  

• Manage Security Technologies: Oversee the adoption and management of effective security tools and practices.  

• Customer Engagement: Any of your most seasoned customer’s tech and cyber leadership on why cyber is managed exceptionally  

• Vendor / 3rd Party Risk Management: Assess and manage the security implications of third-party partnerships.  

• Budgeting: Manage and allocate resources efficiently to support the company’s security initiatives.  

• Executive Reporting: Communicate the status and needs of the security program to senior management and stakeholders, and be able to clearly articulate and define the trade-offs on specific cyber risks  

Candidate Requirements  

Skills, Knowledge and Experience:  

• A breadth of hands-on and senior leadership experience in security, engineering, or DevSecOps management.  

• In-depth understanding of security technologies such as intrusion detection, content filtering, threat patterns, security architecture, application architecture, and compliance criteria.  

• Thorough understanding of SDLC and Application Security Policies, Design and Documentation.  

• Experience with enforcing secure coding practices, threat modeling, identity and access management, and security incident response and recovery.   

• Deep knowledge of cloud security, network security, data protection, and security in a software development environment.   

• Thorough understanding of Risk Management principles (Risk Register and Cyber risks).  

• Fundamental understanding of Incident Management and Security and Cloud Operations.  

• Experience with ethical hacking, computer forensics, information assurance, and intrusion detection and prevention methodologies  

• Experience securing and navigating cloud platforms, such as Azure and AWS platforms.  

• Knowledge of security technologies (IDS, SIEM), cloud security monitoring technologies and the desire to remain technically hands-on, but also operate on a strategic level.  

• Deep knowledge of relevant security and compliance frameworks, standards, and regulations (such as SOC2, NIST, ISO270xx).   

• In-depth understanding of data protection laws and regulations, including GDPR and other relevant legislation in regional jurisdiction.   

• Deep expertise across security, privacy, audits, and legal security standards, guidelines, and principles within a large, highly distributed, complex global organization.   

• Able to effectively partner with cross-functional teams including Product Engineering, Cloud Operations, IT, Finance, Legal and HR to coordinate activities and accomplish goals.   

• Excellent communication skills, especially the ability to communicate security and risk-related concepts to technical and non-technical audiences.  

• Track record of building, growing, and maintaining high-performing security teams (US and India), driving transformation in a growth environment  

Qualifications:  

• Bachelor's Degree required in Computer Science, Engineering or technical field.   

• Minimum of 10+ years of experience in information security, with 5+ years in a leadership role.  

• Proven experience in application security, including secure coding practices, cloud operations, and vulnerability management.  

• In-depth knowledge of application security frameworks and best practices.  

• Proficiency with security tools such as static and dynamic analysis tools, vulnerability scanners, penn testing.  

• Hands-on experience with secure software development methodologies and DevSecOps practices.  

• Certifications (CISSP, CISA, CISM, CEH, OSCP or GSEC) preferred  

About the Role

Energy Exemplar is the leader in energy market/system simulation software, with its two platforms: PLEXOS and AURORA. These software platforms have a significant presence in global markets. We are seeking a confident, self-motivated and professional person for the role of Energy Market Analyst in our Support Division. The company has consistently grown its global client base and the successful candidate will have many opportunities to interface with a diverse mix of clients with the goal of enhancing their software user experience.

Responsibilities:
•    Learn our software to an advanced level
•    Provide technical support to customers and track support cases from start to finish
•    Work with clients to resolve issues related to our SaaS/Cloud offerings and our Desktop version
•    Collaborate with Cloud Developers and Engine/GUI Developers to ensure issues are resolved and development requests are properly documented
•    Provide onsite and web-based trainings to existing and potential clients
•    Maintain and update training materials
•    Compose articles and produce videos to educate clients and to market our software.
•    Construct tools and examples that clients can utilize to more effectively utilize our software
•    Assist in maintaining software user documentation and help platforms
•    Maintain a high level of power market knowledge, news, trends and developments
•    Communicate market trends and customer requirements with the development team as needed
•    Assist Account Management with Retention calls and visits with clients
•    Assist in preparation and presentations for energy related tradeshows and conferences
•    Travel to client sites as required

Qualifications, Skills & Experiences:
•    Bachelor’s degree: Electrical Engineering, Another Engineering Degree, Statistics, Computer Science, Information Systems, Economics, Applied Math, Physics, or related field.
•    Strong analytical and problem-solving skills with the ability to research and learn new techniques
•    Ability to articulate the business problem to be analyzed, quickly identify the critical elements of the problem, achieve a high-quality answer in a timely fashion, and synthesize answers to resonate with decision makers
•    Excellent communication skills, including strong verbal, presentation, and technical writing abilities
•    Team player, with the ability to be a self-starter and work independently as needed.

Education:
•    2 to 4 years of demonstrated working knowledge of power plant operations, electricity and gas markets.
•    Knowledge of fundamental energy market analysis, capacity markets, environmental markets, demand side management/energy efficiency, electric utility resource planning approaches
•    Demonstrated working knowledge of SaaS products and experience troubleshooting issues with Cloud offerings
•    Demonstrated capability of effectively communicating complex ideas and analysis verbally, in document format (Word), and in presentation format (Power Point).
•    Experience with computer and database management languages such as VBA, Python and SQL
•    Working knowledge of the Microsoft Office suite (Excel, PowerPoint, Word, etc.)
•    Experience with power market production cost and expansion planning models.
•    Degree or certificate specializing in Power Markets.

Key Stakeholder Relationships
This role works collaboratively with all Energy Exemplar staff, particularly:

•    Indian Development Centre colleagues
•    Senior IDC Management
•    Chief Product Officer
•    Global Product Delivery Team
•    Global Product Development Team
•    Global Support Team