At JetBrains, many teams rely on data and shared tools in their daily work – whether they are building products, improving AI solutions, running marketing campaigns, managing finances, or tracking sales. Our goal is to make these resources easy to find, understand, and use.

We’re looking for a Senior Technical Writer to join our Data Office department and help us create clear, structured documentation for data, metrics, tools, and services. You’ll work on content such as data catalogs, metrics documentation, user guides, SDK documentation, and UI text – helping colleagues understand and take advantage of our data ecosystem.

This role goes beyond writing. You’ll take ownership of a specific area, improve processes, lead documentation projects, support contributors, mentor junior writers, and help raise the overall quality of documentation throughout the department.

We’d love for you to join our team if you have

• Extensive writing experience within software, IT, or data-related domains.
• Strong technical foundation and an understanding of software development concepts and workflows.
• Experience documenting APIs, SDKs, developer tools, data tools, datasets, metrics, data catalogs, or other complex systems.
• Experience with docs-as-code, Markdown or XML, and version control (specifically Git).
• Excellent English and writing skills, with the ability to explain complex topics clearly and empathize with different highly technical audiences.
• A proactive mindset and the ability to work independently, take initiative, prioritize tasks, and move work forward.
• Strong communication and collaboration skills, including an inclination toward mentoring, knowledge sharing, and improving how the team works.

We’d be particularly thrilled if you have

• Strong understanding of data analysis concepts and terminology.
• Experience leading or independently completing technical documentation projects.
• Experience improving documentation processes with templates, automation, scripts, or AI tools.
• Experience optimizing content for both human readers and AI-based discovery and reuse.
  
  
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• Write and maintain UI copy in Nebius Console that improves and streamlines the user experience, ensuring consistency and alignment with product documentation.
• Provide alternative UI copy options based on the proposed design solutions.
• Collaborate closely with product managers, designers, and engineers on product initiatives.
• Develop and maintain voice & tone guidelines; define and scale content patterns within the design system.
• Simplify complex technical scenarios into clear, actionable interface language.
• Conduct content audits of the existing interfaces and identify areas for improvement.
• Actively participate in the life and processes of the Product Design Team.

• 5+ years of experience in UX writing / content design.
• Strong product thinking and the ability to approach design as a system of interconnected user scenarios.
• Excellent written and spoken English.
• Familiarity with cloud computing concepts (virtual machines, containers, Kubernetes, storage, networking, etc.) and ML/AI concepts (training, inference, fine-tuning, etc.).
• Proficiency in Figma.
• A portfolio featuring real interface cases (before/after examples and clear explanation of decision logic).
• Solid understanding of core UX principles: user flows, edge cases, states, and system feedback.

• Experience in technical writing.
• Experience using AI-powered plugins in Figma or other tools to support content creation workflows.
• Review UI texts directly in the codebase and occasionally update or fix copy within the code when necessary.

About the Role

As a Technical Writer, you will create clear, accurate, and user-focused documentation for our software products. Working closely with developers, testers, and support engineers, you will turn complex technical knowledge into content that real users can act on — from step-by-step procedures and conceptual overviews to PowerShell and API reference docs. A key focus of this role is developing user guides and PowerShell reference documentation for Veeam Explorers, with an emphasis on database protection workflows. 

What You’ll Do

• Maintain documentation for currently supported versions and update documents based on feedback from the support team and customers
• Maintain and database lab environments to test and ensure the accuracy of created documentation
• Leverage AI tools to improve technical writing practices: content authoring, requirements and feedback processing, content quality assurance, etc.
• Prepare documentation for publication in supported formats (HTML, PDF) 

What You’ll Bring

• Excellent written and good spoken English
• Experience as a technical writer in a software/technology company
• Good grasp of IT terminology, a good understanding of basic IT technologies
• Experience documenting PowerShell, REST APIs, or databases (basic SQL/queries and common DB commands)
• Confident use of command-line tools 
• Ability to obtain information from various sources, structure information and explain complex concepts in an easy and comprehensible way
• Advanced user of Microsoft Windows
• Experience with image editing software (SnagIt or similar)
• Experience with version control systems (Git)

Bonus Skills

• Power user experience in Linux and other non-Windows OSes
• Experience working with HTML/CSS/XML and Markdown
• Experience in the virtualization and backup areas 

What You’ll Get 

• 25 vacation days, 4 sick days, 21 paid medical leave days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Premium private medical insurance for employees and dependents
• Daily meal vouchers for restaurants and groceries (180 CZK per working day)
• Flexible cafeteria platform with thousands of lifestyle benefit options
• Multisport Card for gym and wellness, with family add-on options
• Annual public transport reimbursement up to a set limit
• Corporate mobile plan with optional family tariff
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of the Czech Republic, Veeam reserves the right to refuse to consider the application for a job.

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THE ROLE

The Digital Experiences team is seeking a Technical Writer to join our team. This role involves collaborating with experts to develop articles, guides, and comprehensive documentation for Pure’s products and services. This individual contributor role will report into the Digital Experiences business unit and collaborate with the Performance, Education, and Knowledge (PEAK) team to create technical product documentation.

WHAT YOU'LL DO

• Translate highly technical and complex information into easy-to-understand documentation for both technical and non-technical audiences
• Identify and interview subject matter experts, product managers, solutions architects, and engineers to gather technical information about our products and processes
• Create, update, and maintain a variety of content including installation and configuration guides, technical specifications, best practices, supportability, process enablement, technical blogs, and more
• Leverage generative AI tools and prompt engineering techniques to draft, edit, and summarize technical content, accelerating documentation velocity while ensuring factual accuracy and adherence to style guides.
• Utilize access to experts, labs, and research to ensure the technical accuracy and usability of our content
• Use and improve development of templates, style guides, team process, and standards to maintain consistency across our content
• Review and edit content submitted by multiple collaborators across the organization for grammar, style, and formatting to ensure the content adheres to our content style guidelines
• Ramp up your skills in various tools such as WYSIWYG editors, DITA authoring tools, and ServiceNow.Create structured content using DITA principals, ensuring adherence to established information architecture, content reuse, and organizational standards
• Maintain content for and manage multiple projects simultaneously, learn the products, and work as an integral part of the team
• We are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Ability to translate complex technical concepts into clear, accessible documentation for a global, non‑expert audience
• Strong technical writing background for software, hardware, or related products, with a focus on accuracy, structure, and consistency
• Excellent command of written and spoken English, with advanced skills in writing, editing, proofreading, and verbal communication
• Proven strength in organizing information into concise, well-structured documentation that scales across multiple products and audiences
• Comfortable working with style guides, enforcing consistency, and continuously refining tone and terminology
• Experience working in structured authoring environments, including XML, XML Schemas, and the DITA architecture
• Hands‑on experience with DITA CCMS platforms (ideally Heretto CCMS) and XML authoring tools (such as Oxygen XML Editor)
• Understanding of information architecture and how to design content models that support reuse, modularity, and localization
• Experience with documentation delivery platforms (for example Zoomin CDP) and knowledge bases or community platforms (such as ServiceNow Knowledge and Community)
• Confidence using collaboration and productivity tools such as Confluence/Jira, Google Workspace, and Smartsheet
• Familiarity with version control and content lifecycle best practices (for example using Git or similar tools)
• Familiarity with generative AI, large language models (LLMs), and AI‑powered documentation tools, and how to apply them to content creation and workflow optimization in a professional environment
• Strong problem‑solving mindset, with the ability to think critically, anticipate user needs, and challenge the status quo when it improves the experience
• Highly self‑motivated, organized, and detail‑oriented, with a track record of delivering on commitments through effective time management and clear communication
• Comfortable working both independently and in close collaboration with other writers, developers, product managers, and stakeholders
• Curiosity and drive to continuously learn new technologies, tools, and methodologies—and to apply those insights to iterative improvements in content and process
• Exposure to networking and/or data storage concepts, or the motivation to ramp up quickly in these technical domains

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