We are ShipMonk, and we provide logistics services in order fulfillment. Our main business is in the USA, but our modern platform is built by the Product Development team in Prague.

Here at ShipMonk, we process up to 100,000 orders per day in our peak season. Our book of business has more than 1,500 clients which are small and medium e-shops, mostly based in the US. We offer the ShipMonk platform as the solution for the whole process.  It covers everything from stocking the items to shipping the ready packages to all corners of the world!

🎯 1. ROLE MISSION

We seek a High-Execution Data Engineer to be the lead architect and primary builder of the Merchant Data Catalogue (MDC). This "Builder-Architect" role requires designing, coding, building, and maintaining the infrastructure to transform complex 3PL logistics data into a single, standardized, client-ready data product. Moving beyond fragmented backend data, you will model it into a clean, unified "Merchant-Standard" format. This standardized data directly enables customers to easily calculate and output key e-commerce KPIs, such as drilling down on a 15% shipping cost increase. The MDC is critical as the foundation for our AI insights platform and all future data tooling for our thousands of merchants.

🏗️ 2. THE HANDS-ON CORE RESPONSIBILITIES

• End-to-End Development: Directly build, test, and deploy the ETL/ELT pipelines that feed the Merchant Data Catalogue.
• MDC Management & Oversight: Take full ownership of the MDC lifecycle—from schema design to ongoing performance tuning and maintenance.
• Standardization & Modeling: Get hands-on with SQL and Python to model fragmented backend data into a clean, unified "Merchant-Standard" format.
• Data Contract Enforcement: Code and implement automated checks (Data Contracts) to ensure backend changes never break the client-facing data layer.
• Maintenance & Support: Proactively monitor the health of the MDC. You are the first line of defense for troubleshooting data discrepancies or performance lags.
• Tooling & Automation: Develop internal tooling to automate documentation and data quality reporting for our merchants.
• Data Mining & Insight Modeling: Identify business problems (e.g., "Are you putting inventory in the wrong warehouse?") and construct the underlying data models within the MDC to provide actionable answers via our tooling and customer interfaces.

🛠️ 3. SKILLS & TECHNICAL REQUIREMENTS

• Hands-on Engineering: Expert-level proficiency in Python and SQL. You should be comfortable refactoring complex queries and building scalable data apps.
• Modern Data Stack: Practical experience with dbt, Airflow, Snowflake, and CI/CD workflows for data.
• Data Architecture: Strong ability to design Star Schemas and wide-table formats specifically for high-concurrency client access.
• Reliability Engineering: Experience with data testing frameworks (e.g., Great Expectations, dbt-tests) to ensure "Standard & Robust" delivery.
• Documentation: Ability to write clean, developer-facing and client-facing documentation (Data Dictionaries).

🏆 4. KEY RESULTS (What Success Looks Like)

• KR 1 (Reliability): Achieve 99.9% uptime and delivery of the MDC, meeting all client-facing Data SLAs.
• KR 2 (Business Value/Upsell): Enable the development of analytics features, AI insights, and drill-down dashboards that are 100% based on the Merchant Data Catalog, directly contributing to upsell and technology revenue.
• KR 3 (Insight Foundation): Successfully construct the underlying data models within the MDC to support three high-leverage 2026 Strategic Problems (e.g., Inventory Placement, B2B Planning Accuracy).
• KR 4 (Data Quality/Trust): Implement and enforce Data Contracts for 100% of core client-facing data fields, resulting in a 50% decrease in Merchant Success Manager (MSM) escalations related to data discrepancies.
• KR 5 (Customer Insight Loop): Implement a formal feedback loop to capture and translate merchant/business-user feedback into 3 major quarterly data model improvements within the MDC.
• KR 6 (Internal Adoption): Achieve 90% adoption of all new MDC-based insight models by Merchant Success Managers (MSMs) for weekly client consultations, solidifying the MDC as the trusted single source of truth.

📈 5. DESIRED EXPERIENCE

• 4+ years of hands-on experience in Data Engineering or Backend Engineering.
• Proven track record of building data products from scratch—not just maintaining existing ones.
• Experience working in a 3PL, Logistics, or Fintech environment where data accuracy is mission-critical.
• A "lead-by-doing" mentality: you are as comfortable in a high-level design sprint as you are in a deep-dive debugging session.
• Experience working directly with business users and leveraging customer feedback to drive iterative improvements in data models and products.

🚀 JOIN THE SHIPMONK CREW

We are looking for a highly business-focused Data Engineer who will act as a Data Product Manager for the Merchant Data Catalog. This role's purpose is to accelerate our business by synthesizing user inputs and customer feedback into data models that drive strategic value for our thousands of merchants.

Location: Prague / Hybrid

JetBrains is a global software development company. Since 2000, we’ve built developer tools used by more than 15 million people worldwide, and 88 Fortune Global 100 companies are our customers.

We’re looking for a Global Food Manager to lead and develop JetBrains’ global food and hospitality ecosystem as a strategic pillar of the employee experience. In this role, you will take end-to-end ownership of the global food function across all JetBrains locations, including strategy, design, launch, operations, and continuous optimization – with direct accountability for budget, vendor ecosystem, quality, and performance metrics.

You will design and operate a scalable, data-driven, and culturally consistent global food program, integrating cafeterias, coffee points, and social spaces into a cohesive workplace hospitality experience that enhances employee well-being, productivity, and engagement.

What you’ll do:

Global strategy and operating model

• Define and implement a global food and hospitality strategy aligned with JetBrains’ culture and employee needs, with full ownership of the global operating model.
• Assess and develop existing local food service structures, approaches, and schemes, integrating them into a cohesive global model.
• Establish tiered service models based on office size and function (e.g. hub, regional, satellite).
• Build and maintain a global playbook for launching and scaling food services across locations.
• Balance global consistency with local market adaptation.

Workplace hospitality experience

• Design food spaces as social and collaboration hubs, not just cafeterias.
• Integrate coffee and tea culture, grab-and-go solutions, and informal meeting spaces.
• Partner with global workplace and architecture teams on layout, flow, and capacity optimization.
• Own and support the end-to-end planning and development of food services in new offices, expansions, and renovations.

Vendor ecosystem and partnerships

• Manage a global vendor ecosystem.
• Define global selection frameworks focused on culinary quality, cost efficiency, sustainability, and scalability.
• Lead major tenders in collaboration with the Procurement and Legal teams.
• Establish and manage long-term strategic partnerships with key vendors.

Operations and performance management

• Oversee global food service performance across all locations.
• Define and implement standardized operating metrics, reporting, and performance tracking.
• Ensure compliance with food safety, hygiene, and local regulatory requirements.
• Support local teams while enforcing global standards and accountability.

Culinary strategy and innovation

• Define global menu frameworks emphasizing balanced nutrition, cultural diversity, and quality.
• Introduce modern food concepts such as plant-forward options, flexible pricing models, and digital ordering systems.
• Drive continuous innovation together with local teams and suppliers.

Health, well-being, and sustainability

• Position food as a key component of employee health and well-being.
• Define and track measurable targets for healthy eating, food waste reduction, and sustainable sourcing.
• Partner with ESG teams to align with company-wide sustainability commitments.

Financial ownership

• Manage the global food budget and take full responsibility for P&L.
• Define and control cost per employee, subsidy levels, and vendor pricing structures.
• Continuously optimize the balance between quality, cost, and employee satisfaction.

Data and analytics

• Build and own a data-driven approach to food services.
• Track consumption patterns, satisfaction, and waste metrics.
• Use insights to optimize menus, pricing, and vendor performance.

Cross-team collaboration and stakeholder engagement

• Partner with the Global Workplace, HR, Finance, ESG, Facilities, and Office Management teams.
• Integrate food services into broader employee experience and benefits programs.
• Build strong relationships with internal stakeholders and external partners.

Employer brand and culture

• Position food as an integral part of the JetBrains employee experience.
• Support office tours, hiring events, and internal initiatives through high-quality food programs.

We’d be glad to have you on our team if you:

• Have extensive experience in multi-location food services, hospitality, or workplace experience leadership.
• Have experience managing international operations at scale.
• Demonstrate a strong ownership mindset with proven P&L responsibility.
• Have a deep understanding of food operations, workplace experience, and vendor ecosystems.
• Are comfortable operating both strategically (global design) and operationally (execution).
• Have strong knowledge of food safety regulations, quality standards, and compliance requirements.
• Possess excellent stakeholder management and communication skills.
• Care deeply about culinary quality, sustainability, and innovation.
• Are fluent in English.
• Are willing to travel internationally when required.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

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