JetBrains is a global software development company. Since 2000, we’ve built developer tools used by more than 15 million people worldwide, and 88 Fortune Global 100 companies are our customers.

We’re looking for a Global Food Manager to lead and develop JetBrains’ global food and hospitality ecosystem as a strategic pillar of the employee experience. In this role, you will take end-to-end ownership of the global food function across all JetBrains locations, including strategy, design, launch, operations, and continuous optimization – with direct accountability for budget, vendor ecosystem, quality, and performance metrics.

You will design and operate a scalable, data-driven, and culturally consistent global food program, integrating cafeterias, coffee points, and social spaces into a cohesive workplace hospitality experience that enhances employee well-being, productivity, and engagement.

What you’ll do:

Global strategy and operating model

• Define and implement a global food and hospitality strategy aligned with JetBrains’ culture and employee needs, with full ownership of the global operating model.
• Assess and develop existing local food service structures, approaches, and schemes, integrating them into a cohesive global model.
• Establish tiered service models based on office size and function (e.g. hub, regional, satellite).
• Build and maintain a global playbook for launching and scaling food services across locations.
• Balance global consistency with local market adaptation.

Workplace hospitality experience

• Design food spaces as social and collaboration hubs, not just cafeterias.
• Integrate coffee and tea culture, grab-and-go solutions, and informal meeting spaces.
• Partner with global workplace and architecture teams on layout, flow, and capacity optimization.
• Own and support the end-to-end planning and development of food services in new offices, expansions, and renovations.

Vendor ecosystem and partnerships

• Manage a global vendor ecosystem.
• Define global selection frameworks focused on culinary quality, cost efficiency, sustainability, and scalability.
• Lead major tenders in collaboration with the Procurement and Legal teams.
• Establish and manage long-term strategic partnerships with key vendors.

Operations and performance management

• Oversee global food service performance across all locations.
• Define and implement standardized operating metrics, reporting, and performance tracking.
• Ensure compliance with food safety, hygiene, and local regulatory requirements.
• Support local teams while enforcing global standards and accountability.

Culinary strategy and innovation

• Define global menu frameworks emphasizing balanced nutrition, cultural diversity, and quality.
• Introduce modern food concepts such as plant-forward options, flexible pricing models, and digital ordering systems.
• Drive continuous innovation together with local teams and suppliers.

Health, well-being, and sustainability

• Position food as a key component of employee health and well-being.
• Define and track measurable targets for healthy eating, food waste reduction, and sustainable sourcing.
• Partner with ESG teams to align with company-wide sustainability commitments.

Financial ownership

• Manage the global food budget and take full responsibility for P&L.
• Define and control cost per employee, subsidy levels, and vendor pricing structures.
• Continuously optimize the balance between quality, cost, and employee satisfaction.

Data and analytics

• Build and own a data-driven approach to food services.
• Track consumption patterns, satisfaction, and waste metrics.
• Use insights to optimize menus, pricing, and vendor performance.

Cross-team collaboration and stakeholder engagement

• Partner with the Global Workplace, HR, Finance, ESG, Facilities, and Office Management teams.
• Integrate food services into broader employee experience and benefits programs.
• Build strong relationships with internal stakeholders and external partners.

Employer brand and culture

• Position food as an integral part of the JetBrains employee experience.
• Support office tours, hiring events, and internal initiatives through high-quality food programs.

We’d be glad to have you on our team if you:

• Have extensive experience in multi-location food services, hospitality, or workplace experience leadership.
• Have experience managing international operations at scale.
• Demonstrate a strong ownership mindset with proven P&L responsibility.
• Have a deep understanding of food operations, workplace experience, and vendor ecosystems.
• Are comfortable operating both strategically (global design) and operationally (execution).
• Have strong knowledge of food safety regulations, quality standards, and compliance requirements.
• Possess excellent stakeholder management and communication skills.
• Care deeply about culinary quality, sustainability, and innovation.
• Are fluent in English.
• Are willing to travel internationally when required.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

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At JetBrains, we create tools that help developers shape the future of software. Behind every product and line of code is a team that keeps the business grounded, connected, and growing. As we continue to expand our presence in China, we’re looking for a Head of Operations to lead operational and administrative aspects of our local office with clarity, trust, and purpose.

Our ideal candidate is a reliable, driven leader who takes ownership, builds strong relationships, and represents JetBrains with integrity and sound judgment. You’ll be the local face of the company, helping us operate compliantly and sustainably while supporting a healthy, productive office environment.

Responsibilities

• Compliance and governance: Carry out customary and legally required duties related to the maintenance and governance of the local entity in China. Ensure compliance with local laws and regulatory standards, including labor, corporate, and tax. Establish and maintain local policies and controls in line with global company policies.
• Representing the company: Act as JetBrains’ local representative within the assigned areas, conduct negotiations with vendors, sign contracts and official documents within sub-delegated authority, and ensure the local office operates in line with company policies and legal requirements.
• Strategy and alignment: Ensure the local operations run smoothly, provide feedback and strategic advice to the CAO, and align local execution with shareholder interests and corporate goals.
• External relationships: Build and maintain relationships with relevant authorities and service providers to support compliant, effective local operations and professional representation of JetBrains.
• Local operations leadership: Implement company strategies locally, oversee office administration and local services, and ensure operations run efficiently and consistently with global standards.
• Financial and business oversight: Oversee the financial performance of local operations in collaboration with the CFO and CAO. Ensure accounting, statutory reporting, audits (if applicable), banking processes, and vendor management are properly organized and controlled.
• Communication and transparency: Keep internal partners informed about key developments, risks, and decisions. Promote transparency and trust across the organization.
• People leadership (local teams): Guide and support the local office management and operations team, and other local support functions if applicable. Set goals and ensure strong execution against shared expectations.
• Safety and well-being: Maintain a safe, inclusive, and compliant workplace. Oversee local requirements related to health and safety and office standards.
• Events and community: Organize and support local office events that strengthen team engagement and office culture, aligned with company goals.
• Issue resolution and risk management: Address challenges quickly, assess risks, propose solutions, and lead remediation in coordination with global teams.
• Culture and values: Support and promote JetBrains’ culture and values locally, fostering collaboration and a high-trust environment.
  
  

Requirements

• Experience: Proven senior management experience in country or office leadership, general operations leadership, or similar role. Experience in the IT or software industry is a strong plus.
• Stakeholder management: Strong ability to build trust and work effectively with global leadership, finance, legal, and cross-functional partners.
• Compliance mindset: Solid understanding of how to operate a business in China, with strong attention to governance, risk, and compliance.
• Leadership style: High integrity, discretion, and reliability. Comfortable with ownership, ambiguity, and hands-on problem solving.
• Languages: Full professional proficiency in English and Mandarin Chinese, both written and spoken.
• Organizational skills: Strong prioritization and execution skills, and the ability to handle multiple workstreams and make sound decisions under pressure.
  
  

Why join us?

This is a rare opportunity to shape JetBrains’ presence in China at an important stage. You’ll work closely with global leadership while maintaining the autonomy to drive results locally. We’re looking for someone who can take real ownership of the office, lead with clarity, navigate complexity responsibly, and build a sustainable environment where our teams can do their best work.

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