About the Company

We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore.

The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company’s direction on a regular basis.

About the Job

We’re looking for an IT Support Specialist to join our IT team to provide dedicated end-user support at Panthalassa. You’ll be responsible for supporting laptops (Windows, macOS, Linux), mobile devices (Android, iOS), and other workplace technologies (A/V systems, printers, peripherals, and network patching). You’ll play a critical role in keeping our team productive day-to-day, while also helping us shape the long-term vision for corporate technology.

This is a people-first technical role. You’ll be the go-to resource for troubleshooting and support, but you’ll also document processes, create knowledge base articles, and help design the support systems that future IT hires will rely on. You’ll bring flexibility and nuance to problem-solving in a startup environment, balancing immediate needs with a systems-first mindset.

This is an on-site role in our Portland office. You’ll need to be comfortable doing hands-on work, whether that’s resolving a support ticket, setting up a new workstation, or supporting office space needs. You are a team player with a "no task is too small" attitude.

Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company’s direction on a regular basis. Our team members have worked at organizations such as SpaceX, Blue Origin, Boeing, Virgin Orbit, Virgin Galactic, Google, Amazon, Microsoft, New Relic, Bridgewater, Raytheon, Disney Imagineering, and the naval architecture faculty of the University of Michigan. The company is structured as a public benefit corporation and backed by leading venture capital firms.

What You'll Do

• Serve as the primary point of contact for end-user support, resolving issues with laptops, phones, A/V systems, printers, and other technology.
• Track, manage, and resolve requests in tickets (Jira Service Management), with intake via Slack, Jira, or walk-ups.
• Administer software tools and SaaS access such as Slack, Google Workspace, Atlassian, Microsoft Office.
• Support employee onboarding and offboarding by provisioning/deprovisioning accounts and devices.
• Document processes and build out our internal knowledge base in Confluence, with attention to clarity and detail.
• Manage inventory and storage of technology peripherals and equipment.
• Participate in office build-outs and capital projects, including setting up new equipment and physical technology.
• Model strong customer service principles while solving problems in a technical, detail-oriented way.
• Contribute to building scalable systems and processes to enable our help desk function.

Growth Opportunities

This role is intentionally designed with room to stretch. Depending on your interests and growth, you may also:

• Configure and manage mobile device management (MDM) tools like JumpCloud and Intune.
• Automate IT workflows through scripting or building in-house tools.
• Help architect and implement our zero trust cybersecurity framework.
• Collaborate with the IT Manager on longer-term corporate technology strategy.
• Gain exposure to modern infrastructure and DevOps practices, including Terraform, GCP, and Azure.

What We're Looking For

• 2+ years of experience in technical support, desktop support, or a related role (startup experience is a plus).
• Strong troubleshooting skills across multiple operating systems (Windows, macOS, Linux) and mobile devices.
• Comfort with administration and governance of corporate productivity tools (Google Workspace, Slack, Confluence, Jira).
• Skills in supporting A/V equipment, printers, and networking basics (e.g., patching cables).
• Excellent communication and customer service skills; you enjoy working directly with people to solve problems.
• A process-oriented mindset, with attention to detail in documentation.
• Ability to be flexible and adaptive in a fast-growing, evolving environment.
• Excitement about renewable energy and the opportunity to help shape IT at a mission-driven company.

Bonus Points

• Experience with MDM tools (Intune, JumpCloud, Jamf, Kandji, or similar).
• Familiarity with scripting languages (Python, PowerShell, Bash).
• Exposure to zero trust security models and modern identity/device management.

The above qualifications are desired, not required. We encourage you to apply if you are a strong candidate with only some of the desired skills and experience listed.

Why Join Us?

At Panthalassa, you’ll be part of a team that values curiosity, collaboration, and impact. In this role, you’ll get the chance to build systems from the ground up, learn from experienced IT and infrastructure teammates, and grow alongside a company that’s scaling rapidly in the renewable energy space.

Compensation and Benefits

If hired for this full-time role, you will receive:

• Cash compensation of $75,000 - $95,000
• Equity in the company. We’re all owners and if we’re successful, this equity should be far and away the most valuable component of your compensation.
• A benefits package that helps you take care of yourself and your family, including:
  • Flexible paid time off
  • Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)
  • Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)
  • Vision insurance (the company pays 100% for full time employees, their partners, and dependents)
  • Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)
  • Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
• Relocation assistance to facilitate your move to Portland (if needed).

Location

This is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Compensation: The United States base salary range for this full-time position is $140,000-$200,000 + bonus + equity depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the team

The SRE team was recently formed with the goals of establishing first-class observability tools and primary owners of all things production.

Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.

We are a team of unique individuals, experienced and independent, who get things done.

This position is fully remote, candidates required to be in US Pacific time.

What You'll Do

As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with R&D to improve and optimize availability.

• Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
• Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services, and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
• Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
• Focus on the system's observability, availability, reliability, performance/latency, and monitoring
• Conduct periodic on-call duties and emergency response

What You'll Bring

• At least 3+ years of experience as an SRE, Infra Backend in a SaaS environment.
• You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
• Experience with Coding languages - Python/JavaScript/Bash (Must)
• At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Cloud systems such as AWS / Google Cloud / Azure
• Configuration management, such as Ansible/Chef/Puppet/ArgoCD
• Experience with Docker, Kubernetes, and Helm
• SCM - Git/bitbucket/gitlab/Phabricator/gerrit
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset

Want to stand out from the crowd?

• Previous experience in cryptocurrencies \ blockchains - a big advantage
• In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
• Participated in Kubernetes migration projects
• Previous experience as a C++ or Node developer
• BSC in Computer Science or related technical certifications

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

About the team

The SRE Incident Response team is responsible for handling critical application\infrastructure alerts, orchestrating the war room process and enabling first class observability and alerting systems. 

Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.

We are a team of unique individuals, experienced and independent, who get things done.

On-call coverage is 7 days a week, starting at noon, with the shift ending at 6:00pm. 

This position is fully remote, candidates required to be in US Pacific time.

What You'll Do

As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with engineering and DevOps to improve and optimize availability.

• Manage and participate in incident war rooms, escalating and coordinating response for critical workflow alerts.
• Perform deep-dive troubleshooting for application, transaction, and general technical issues.
• Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
• Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services, and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
• Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
• Focus on the system's observability, availability, reliability, performance/latency, and monitoring

What You'll Bring

• At least 3+ years of experience as an SRE incident response engineer
• You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
• Experience with Coding languages - Python/JavaScript/Bash (Must)
• At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Cloud systems such as AWS / Google Cloud / Azure
• Experience with Docker, Kubernetes, and Helm
• SCM - Git/bitbucket/gitlab
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset

Want to stand out from the crowd?

• Previous experience in cryptocurrencies \ blockchains - a big advantage
• In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
• Previous experience as a C++ or Node developer
• BSC in Computer Science or related technical certifications

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.