Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

The position is part of the Active Journey Alliance, which has the mission to maximize retention of active customers. Active Journey Alliance helps customers to create habits with our products, manage their subscription, order the products they love and provide help in the face of errors. 

Backend Engineers assume development and operational responsibility for the HelloFresh platform that serves millions globally to deliver the best experience for our customers and internal users. 

At HelloTech, flexibility and cross-functional collaboration are core to how we work. While this role is aligned to a specific Alliance, strong candidates may also be considered for opportunities across different teams or projects.

What you’ll do: The Recipe

• Work on of the architecture, design, development, deployment and operations of the microservices you will develop, using DevOps practices, pair programming and other cutting edge methodologies 

• Be active, solution-oriented member of autonomous, cross-functional agile teams collaborating with Product Owners, Front-end Engineers, Designers, and Business Intelligence teams 

• Having an in-depth understanding of HelloFresh’s core product and architecture, and act as ambassador for software solutions offering support and mentorship to colleagues 

• Work with state-of-the-art technologies like Golang, Kafka, Docker, Kubernetes and more

What you’ll bring: The Ingredients 

• Solid hands-on experience working with AI coding agents (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents as thought partners to onboard on unfamiliar codebases and navigate new areas of the code with confidence. You have a practical sense of how the context you provide to AI tools - specifications, constraints, examples - shapes output quality, and a developing awareness of how agentic outputs can fail, with growing habits around verifying, testing, and setting boundaries on AI-generated work.

• Strong background in backend development, with a focus on microservices and distributed systems

• Proven ability to build event-driven architectures using messaging technologies such as RabbitMQ, Kafka, or AWS SQS/SNS

• Proficiency in Go and/or PHP is preferred; experience with JVM languages and a willingness to learn Golang is also welcome

• Practical knowledge of Docker, container orchestration tools like Kubernetes, and CI/CD implementation

• Solid foundation in testing practices, including both unit and end-to-end testing

• Deep understanding of relational databases

• Familiarity with MongoDB, Elasticsearch, and/or GraphQL is a plus

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

#Engineering

About the Role

Monks are seeking a creative Designer to lead the development of digital ads and assets for various brands. This role requires balancing speed, style, and scale to produce high-quality visual content that resonates across multiple platforms.

Responsibilities:

Creative Strategy & Conceptualisation

• From Pitch to Brief: Ideate and create style proposals to win pitches, then translate high-level creative briefs into thorough design briefs that guide the production process.
• Execution of Art Direction: Translate concepts into style proposals, mockups, and storyboards, providing innovative ideas and best-practice inspiration to elevate the creative output.

Digital & Social Specialisation

• Interactive Storytelling: Specialise in crafting interactive assets and motion graphics that combine aesthetics with functional storytelling for social media and digital channels.
• Cultural Relevance: Apply an understanding of current cultural and platform-specific trends to ensure designs are relevant and engaging.

Collaboration & Quality Control

• Cross-Functional Alignment: Work closely with Project Managers, Producers, and QA teams to ensure all designs align with client expectations and brand guidelines.
• Technical Excellence: Ensure pixel-perfect execution and safeguard quality throughout the design process, including supporting the production team during multi-market rollouts.

About You

The essentials:

• 3–5 years of experience as a Designer or Art Director, with a strong portfolio showcasing expertise in digital design and advertising.
• End-to-end design proficiency: Proven ability to handle all stages of the process—from conceptualization and layout to final file setup and delivery.
• Proficient in Adobe Creative Suite (Photoshop for digital; InDesign and Illustrator for print) and Figma (basic knowledge with a desire to grow).
• Experience with AI image generation and prompting, paired with an enthusiastic, forward-thinking approach to using AI for creative efficiency.
• Strong grasp of design fundamentals (typography, hierarchy, grids) and production nuances like platform limitations, safe zones, and language versioning.
• Ability to collaborate effectively with teams and clients, including the confidence to present and justify design decisions.
• A fast, flexible, and resourceful worker who maintains meticulously organized files/layers and can work independently or handle repetitive tasks with focus.
• Ready to jump into various production needs, including creating design libraries, sourcing images, and resizing assets for multi-platform delivery.
  

Not a must, but a plus:

• Proven experience in creating interactive platform projects and user-centric UI designs.
• Deep understanding of social media dynamics and current cultural trends to create engaging, platform-specific content.
• Proficient in working with dielines and diverse vendor specifications for high-quality print execution.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.  

#LI-RE1 #LI-Hybrid

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

The Food Systems Alliance at HelloFresh is focused on building and scaling global systems that support the entire food journey, from assortment and ingredient development to supply chain management technology. This includes key domains such as master data management, strategic procurement, applied science (covering areas like menu planning, personalization, forecasting, and operations research), supplier reliability, and inventory planning. With end-to-end ownership of critical supply chain functions, the Alliance enables efficient, consistent, and innovative solutions. This integrated approach supports faster software development, enhanced collaboration, and the delivery of scalable systems across global markets.

As a Senior Backend Engineer in our Food Systems Alliance, you will be responsible for defining, securing, and implementing technical solutions for business problems. You will look after speeding up development, decision-making, and problem-solving. You will work within your team and our neighboring teams to ensure that our efforts aim to achieve a clearer architecture and boundaries between tech teams to support autonomy. You will communicate directly with our business stakeholders and multiple tech teams supporting local markets. You will report to the Engineering Manager in the Ingredient to Product tribe. This role does not include people management responsibilities.

What you’ll do: The Recipe

• Work on of the architecture, design, development, deployment and operations of the microservices you will develop, using DevOps practices, pair programming and other cutting edge methodologies 
• Be active, solution-oriented member of autonomous, cross-functional agile teams collaborating with Product Owners, Front-end Engineers, Designers, and Business Intelligence teams 
• Having an in-depth understanding of HelloFresh’s core product and architecture, and act as ambassador for software solutions offering support and mentorship to colleagues 
• Work with state-of-the-art technologies like Golang, Kafka, Docker, Kubernetes and more
  
  

What you’ll bring: The Ingredients 

• Solid hands-on experience working with AI coding agents (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents as thought partners to onboard on unfamiliar codebases and navigate new areas of the code with confidence. You have a practical sense of how the context you provide to AI tools - specifications, constraints, examples - shapes output quality, and a developing awareness of how agentic outputs can fail, with growing habits around verifying, testing, and setting boundaries on AI-generated work.
• Strong background in backend development, with a focus on microservices and distributed systems
• Proven ability to build event-driven architectures using messaging technologies such as RabbitMQ, Kafka, or AWS SQS/SNS
• Proficiency in Go is preferred; experience with JVM languages and a willingness to learn Golang is also welcome
• Practical knowledge of Docker, container orchestration tools like Kubernetes, and CI/CD implementation
• Solid foundation in testing practices, including both unit and end-to-end testing
• Deep understanding of relational databases
• Familiarity with MongoDB, Elasticsearch, and/or GraphQL is a plus
  
  

Above all, we are looking for people who will make HelloFresh Group better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

#Engineering

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

You will work with a cross-functional team responsible for how HelloFresh communicates with its customers at scale. The project involves supporting backend-driven, AI-powered systems that automate campaign execution end-to-end — from campaign configuration and content generation to validation, quality checks, and orchestration across channels such as email, SMS, and push.

Working with large-scale data and machine-learning–driven decisioning, you will support the design and operation of reliable, scalable services that reduce manual effort while improving speed, consistency, and customer relevance.

At HelloTech, flexibility and cross-functional collaboration are core to how we work. While this role is aligned to a specific Alliance, strong candidates may also be considered for opportunities across different teams or projects.

What you’ll do: The Recipe

• Collaborate within an autonomous, cross-functional agile team of 6–10 people, working closely with Product Owners, Frontend Engineers, Data Engineers, and Business Intelligence teams to deliver impactful solutions.
• Work on the architecture, design, development, deployment, and operations of our microservices, autonomously driving complex business challenges from conception to resolution.
• Build and maintain robust event-driven systems using state-of-the-art technologies.
• Leverage modern AI tools and DevOps practices to enhance productivity, strategically utilizing methodologies like vibe coding and pair programming.
• Support colleagues by sharing practical knowledge, trends, and technical insights, contributing to an environment where technical perspectives are valued.

What you’ll bring: The Ingredients

• Expertise in Python development, covering the full lifecycle from unit, integration, and functional testing to application tuning, profiling, and continuous integration.
• Solid background in event-driven microservices architecture, utilizing tools such as RabbitMQ or Kafka.
• Proficiency with data storage, including relational databases like PostgreSQL and object stores like AWS S3.
• Strong agile mindset, with a focus on lean thinking, quick iterations, and continuous delivery in a fast-paced environment.
• Ability to utilize monitoring solutions like Prometheus, Grafana, or Datadog to ensure system health.
• Experience integrating external systems, such as third-party vendors, APIs, marketing platforms, or messaging services, is a strong plus.
• Curiosity and drive, seeking to continuously develop yourself, learn from peers, and act as an ambassador for AI mentality within the team.
• Solid hands-on experience working with AI coding agents (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents as thought partners to onboard on unfamiliar codebases and navigate new areas of the code with confidence. You have a practical sense of how the context you provide to AI tools - specifications, constraints, examples - shapes output quality, and a developing awareness of how agentic outputs can fail, with growing habits around verifying, testing, and setting boundaries on AI-generated work.

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

#Engineering

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

The Conversions Tech area enables meal brands to achieve ambitious growth targets through a seamless and high-performing conversion funnel. As a component of the Growth Alliance, this project drives growth for the HelloFresh group by powering marketing with advanced MarTech capabilities and product innovation. The focus is directed toward (re)acquisition, conversion optimization, and data-driven growth strategies.

You will work in a cross functional team in Conversions that builds and operates the backend systems powering customized user journeys across HelloFresh funnels. As a Senior Backend Engineer, you will design, implement and operate scalable and fault tolerant services that enable personalization, experimentation and decisioning at scale. These systems sit behind high traffic landing pages and funnels and must be fast, reliable and resilient.

You will work closely with frontend engineers, data scientists, machine learning engineers and product managers to bring personalization logic into production and ensure it performs well under real world traffic. Strong communication and problem solving skills are essential, as the role requires frequent collaboration across teams and clear ownership of complex technical problems. We are looking for engineers who can think in systems, operate autonomously and raise the bar for reliability and engineering quality.

What you’ll do: The Recipe

• Work in a cross-functional team typically comprising 6–10 people using a wide range of technologies and frameworks. Your team will be a place where your thoughts and opinions matter, and your contributions will have a tremendous impact on the team’s success.
• Execute the architecture, design, development, deployment, and operations of the microservices, using modern AI tools, DevOps practices, pair programming, and other cutting-edge methodologies.
• Be an active, solution-oriented contributor to autonomous, cross-functional agile teams collaborating with product owners, frontend engineers, data engineers, and business intelligence teams.
• Maintain an in-depth understanding of the core product and architecture, acting as a technical representative for software solutions, and offering support and technical guidance to colleagues.
• Work with state-of-the-art technologies like Kafka, RabbitMQ, Spark, Kubernetes, Istio, Helm, Terraform, and more.
• Autonomously drive complex business challenges from conception through to resolution and deployment, strategically leveraging modern AI tools, DevOps practices, and other cutting-edge methodologies.

What you’ll bring: The Ingredients

• Expertise in end-to-end backend development using Go, with Python experience considered a strong plus, including unit, integration and functional testing, application tuning, profiling and continuous integration
• Solid backend experience working with an event-driven microservices architecture using Kubernetes, RabbitMQ, Kafka, CQRS pattern, etc.
• Experience working with relational databases, like PostgreSQL, and object stores, like AWS S3
• Demonstrable experience with agile methodologies, with a strong focus on delivery, lean thinking, and quick iterations
• You seek to develop yourself and learn from your peers continuously
• You thrive in the opportunity to collaborate and mentor team members, while also sharing practical knowledge and trends
• Familiarity with monitoring and alerting tools like Prometheus, Grafana, or Datadog
• Demonstrable experience strategically utilizing modern AI tools and cutting-edge methodologies (eg, vibe coding, pair programming) and actively acting as an ambassador to bring this AI mentality into the team.
• Practical experience integrating third-party vendors, APIs, and external systems (eg, marketing platforms, messaging services, or similar B2B integrations).

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.  We aim to review your profile and respond within 5 business days.

#Engineering 

Sales Operations Manager (Grocery & Retail)

We are looking for a Sales Operations Manager (Grocery & Retail) to define, scale, and optimize the sales operating model across Bolt Food’s Grocery & Retail business.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will work closely with the Sales Operations Manager and Regional teams to ensure that Sales teams operate with clear structure, accurate data, and actionable insights, enabling more predictable and efficient growth.

• Define the heartbeat of our sales organization by designing KPI frameworks that aren't just numbers, but realistic, ambitious roadmaps for our Regional Managers.
• Take ownership of our sales forecasting and pipeline health, turning data into a crystal ball that predicts risks and identifies opportunities long before they happen.
• From lead to close, design and standardize a world-class sales process, creating the "Rules of Engagement" that allow us to scale seamlessly across new markets.
• Constantly hunting down bottlenecks in the sales cycle to ensure our teams are leaner, faster, and more effective.
• Building the ultimate toolkit, developing high-impact sales playbooks and pitch frameworks that help our teams win across every customer segment.
• Lead the charge in training, leveling up our local teams in everything from complex negotiations to master-level tool usage.

• You have a proven track record in Sales/Revenue Ops or Management Consulting, with a deep-seated understanding of how winning sales cycles actually work.
• You don't just "look" at data; you interpret funnel health and translate complex metrics into clear, actionable improvements that the whole team can get behind.
• You are an expert at designing end-to-end workflows and have a knack for making complicated systems feel simple and scalable.
• You are a power user of Salesforce (or similar ecosystems) and feel right at home navigating BI tools to pull insights from multiple data sources.
• You are a pro at stakeholder management, capable of gaining buy-in from senior sales leaders and working cross-functionally to get things done.
• You bring a high-ownership attitude and thrive in high-growth environments. If you’re familiar with AI tools to boost efficiency, that’s a massive plus!

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a Software Engineer to join Bolt’s Data Platform Insights team. You’ll build and evolve the platform that helps Bolt teams create and manage high-quality data products — making data reliable and accessible, to power decisions at massive scale.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Software Engineer in the Insights team, you will play a vital role in shaping the data ecosystem at Bolt. You will deliver frameworks, libraries, and automations that make it effortless to build, test, and deploy thousands of data models, metrics, and BI reports.

You’ll work closely with data producers to turn their toughest challenges into scalable, elegant platform solutions. We’re solving complex engineering problems at scale to ensure that Bolt’s data modelling ecosystem stays reliable, cost-effective, and performant.

• You have 3–4 years of experience as a software or data engineer, and have hands-on experience building and deploying data pipelines or analytics workloads in cloud environments.
• You’re proficient in Python and SQL, developing production-ready code for internal libraries, data pipelines, and automation.
• You have excellent communication skills, are fluent in spoken and written English, and you’re comfortable collaborating with both technical and non-technical colleagues.
• You understand modern CI/CD practices and value automation, testing, and observability as core engineering principles.
• You’re driven by customer success - motivated by helping teams be more productive and enabling them to build better data products.
• Bonus points for experience with tools like Databricks, Spark, dbt, Looker, or DataHub, and interest in exploring AI-assisted analytics or developer productivity tooling.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

The Senior Analytics Consultant is a self-driven individual with a proactive mentality who has a passion for helping organizations solve complex business and technology problems. A professional interested in developing skills in the consulting, presales, support, and customer success areas, the associate consultant will interact with internal senior leadership and quickly ramp up to interact with customers and prospects.  Are you unsure if you have what it takes?  Are you smart and driven to succeed?  Interested in learning new technology?   Do you like working with numbers and analytics?  You will succeed here! 

Job Location: Remote work from home - India or Poland* 

*In Poland this is a full-time B2B contractor position  

Why work for SuccessKPI:  

• Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work   
• Opportunity to work for a fast-growth global company in the rapidly growing analytics space   
• Opportunity for career development and growth opportunities as we grow and scale   
• Opportunity to build industry relationships and work alongside seasoned industry experts   
• Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day - YOU HAVE A VOICE AT SUCCESSKPI! 

What You’ll Do: 

• Leverage analytics tools to derive business insights 
• Collaborate with clients and internal teams to analyze, design, & deliver innovative call center analytics solutions for a wide variety of industries. 
• Work closely with both IT and business clients, to best align business needs with technical capability/ feasibility 
• Work with client and consultant teams to design and build systems using our AI/Machine Learning technology stack 
• Conduct and participate in client white-boarding sessions, workshops, design sessions, and project meetings as needed, playing a key role in client relations 
• Document best practices to increase our knowledge base  

What You’ll Bring: 

• Bachelor’s degree in Computer Science, Computer Engineering, BSE (Mechanical, Electrical, Industrial), Information Systems, Mathematics, Economics, or related experience. 
• Minimum of 7+ years' experience in SaaS  
• Completion of 1+ AWS certification or related cloud experience, a plus 
• Experience in implementing MicroStrategy Reports, Dashboards and  
  Freeform SQL reports is a must
 
• Strong working knowledge of SQL and ability to write and tune complex queries.
 
• Hands-on experience with RedShift is a plus 
• Linguistics, behavioral science background 
• Speech and Text skills with ability to build framework to ID topic trends 
• Ramp & ongoing monitoring 
• Analytics skills with end-to-end date flow knowledge 
• Quality management skills including ability to build framework, scoring mechanisms and provide improvement recommendations 
•  opportunities for improvements 
• Strong interpersonal, verbal and written communication skills to deliver your message to varied audiences (e.g., client stakeholders, delivery teams, etc.) 
• Strong analytical and logical problem-solving approach (Identify, describe, resolve) 
• Adaptable individual who can create structure in ambiguous or rapidly changing environments 
• Highly self-motivated and able to work independently as well as provide direction to team and defines what needs to be done 

SuccessKPI India Benefits: 

• Virtual Work opportunity 
• Opportunity to work and help shape a fast-growing company 
• Paid Holidays 
• Paid Leave / Paid Time Off 
• Parental Leave 
• EPF 
• Medical Insurance 
• Accidental Disability Coverage 
• Perk Stipend 
• Stock Options 
• Development and career growth opportunities at one of the coolest companies around, if we do say so ourselves