Assembly Jobs in Poland.
All active Assembly roles based in Poland.
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Wowhead was created with one sole intent: providing World of Warcraft players with tools and information to make their gameplay more enjoyable. All staff members are passionate fans of World of Warcraft, which helps us keep abreast of the most important features other players are interested in! We pride ourselves on our comprehensive database with helpful user comments, popular tools like the Dressing Room and Flying Tracker, lightning-fast datamining to uncover the latest test realm updates, and detailed guides written by professional players on all popular WoW topics including classes, collections, secrets, and raids. We’ve branched out to cover the Diablo franchise and are planning our next stage of growth.
We are currently seeking a Rendering Engineer with extensive experience to join our team as an independent contractor. This is not an entry level role and you will be working to build World of Warcraft model viewers to help Wowhead to expand our current tools to aid our community of gamers. This position is a full-time remote as you will collaborate with the entire Wowhead team as we work together to deliver world-class products to our fans.
Key Responsibilities
- Maintain Wowhead’s model tools using the site’s WebGL model viewers. TypeScript-based standard viewer used in most of Wowhead website.
- Experience with Unity 6 (C#) and custom Scriptable Render Pipelines (deferred MRT, HLSL, multi-threaded asset loading).
- Solid skills with C++ web assembly-based viewer that is faster with accurate lighting, for various World of Warcraft Player Housing pages.
- Ability to use JavaScript-based Three.js model viewer.
- Strong 3D math skills: matrices, quaternions, normals, and UV mapping.
- Collaborate with other engineers and content creators on technical design and feature roll out.
- Comfortable maintaining existing large codebase for multiple platforms.
- Communicate consistently, clearly, and efficiently all assigned task progress, blockers, or any other role-related issues in a prompt and professional manner on a regular basis.
Nice to Have:
- Ability to manage development of the Wowhead Studio Unity application, to facilitate datamined assets of creatures, characters, and other in-game objects
- Extract game data and game assets required to build tools to support our products and services.
Experience and Technical Requirements
- Comprehensive understanding using various programming languages (such as C++, Python, C#, TypeScript and JS) in order to choose the best tool for the job.
- Experience with mainstream shading languages, such as HLSL and GLSL.
- Understanding of various debugging, reverse engineering, and custom made tools to accomplish assigned tasks.
- Ability to read and comprehend x86/x64 assembly language, such as via IDA as this role is not solely a “file format” data mining role.
- Strong communication skills in English, both written and verbal, with the ability to convey information clearly and effectively.
- A collaborative mindset; ability to collaborate remotely and coordinate with stakeholders across different time zones.
- Professionalism, reliability, and a commitment to delivering high quality work utilizing your analytical and problem-solving skills.
- Familiarity with WoW formats (CASC, DB2, BLP, M2, WMO, ADT) and Diablo 4 data extraction is a strong plus.
- Being experienced in Blizzard games will make it easier to understand project requirements and the consumer side.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on any protected category.
Ready to apply?
Apply to ZAM
ZAM Network is a multi-faceted company based in the United States. We specialize in building engaged gaming communities through its three core pillars of marketing, creative services and user research. ZAM operates one of the largest gaming networks in the world including the #1 community for World of Warcraft, Wowhead.
Wowhead was created with one sole intent: providing World of Warcraft players with tools and information to make their gameplay more enjoyable. All staff members are passionate fans of World of Warcraft, which helps us keep abreast of the most important features other players are interested in! We pride ourselves on our comprehensive database with helpful user comments, popular tools like the Dressing Room and Flying Tracker, lightning-fast datamining to uncover the latest test realm updates, and detailed guides written by professional players on all popular WoW topics including classes, collections, secrets, and raids. We’ve branched out to cover the Diablo franchise and are planning our next stage of growth.
We are currently seeking a Reverse Engineer with extensive data mining experience to join our team as an independent contractor. This is not an entry level role and you will be working to extract both static and runtime game data for World of Warcraft to help Wowhead to expand our current tools to aid our community of gamers. This position is a full-time remote as you will collaborate with the entire Wowhead team as we work together to deliver world-class products to our fans.
Key Responsibilities
- Manage development of the Wowhead Studio application, to facilitate datamined assets of creatures, characters, and other in-game objects
- Extract game data and game assets required to build tools to support our products and services.
- Maintain Wowhead’s model tools using the site’s WebGL model viewers. TypeScript-based standard viewer used in most of Wowhead website.
- Use C++ web assembly-based viewer that is faster with accurate lighting, for various World of Warcraft Player Housing pages.
- Use JavaScript-based Three.js model viewer.
- Maintain comprehensive technical documentation on game data (contents, formats, change history), data mining tools and processes employed, and anything else related to the role.
- Communicate consistently, clearly, and efficiently all assigned task progress, blockers, or any other role-related issues in a prompt and professional manner on a regular basis.
Experience and Technical Requirements
- Previous hands-on experience doing data mining work on World of Warcraft and/or Diablo IV. This is not a “learn as you go” type of role; we operate in a fast paced, highly competitive, and challenging environment.
- Comprehensive understanding using various programming languages (such as C++, Python, C#, TypeScript and JS) in order to choose the best tool for the job.
- Understanding of various debugging, reverse engineering, and custom made tools to accomplish assigned tasks.
- Ability to read and comprehend x86/x64 assembly language, such as via IDA as this role is not solely a “file format” data mining role.
- Strong communication skills in English, both written and verbal, with the ability to convey information clearly and effectively.
- A collaborative mindset; ability to collaborate remotely and coordinate with stakeholders across different time zones.
- Professionalism, reliability, and a commitment to delivering high quality work utilizing your analytical and problem-solving skills.
- Being experienced in Blizzard games will make it easier to understand project requirements and the consumer side.
Ready to apply?
Apply to ZAM
Task Support Coordinator (German Speaking)
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
About The Role
You will be joining a remote team of 20+ advocates in Poland that are in charge of improving conversions and reducing cancellations within our 6 European markets (UK, Germany, France, Spain, Portugal and Italy). You will monitor booking funnels to identify 'stuck' tasks and intervene when our algorithm needs a human touch - using email, internal tools, and phone calls to ensure the jobs get done. You will act as a Task Support Coordinator, navigating complex, nuanced conversations with our German clients and Taskers to save cancellations and drive revenue.
Based in Poland, this is a remote first position reporting to the Operations Team Lead.
We aim to live our values in every interaction and are looking for colleagues who care deeply about making everyday lives easier for our community. Join us in creating a better everyday life for everyday people!
Responsibilities
- Understand the business requirement for each programme that you are working on and be able to put in action the SOPs of each one that you are assigned to work on.
- Diligently take notes while performing your core duties and make suggestions to your team leader of how things can be improved.
- Efficiently address & solve user issues primarily via live channels while maintaining & exceeding KPIs aimed at customer satisfaction, productivity, and accuracy.
- Efficiently manage time to make relevant phone calls while maintaining quality interactions.
- Build connection and trust with your stakeholders, going above and beyond to provide an exceptional experience, with the aim to resolve their queries in an appropriate manner first time.
- Be organized, accountable and responsible - using your resources to keep informed of all SOPs and programme changes as they occur.
Skills/experience
- We're looking for candidates with great people skills!
- Minimum 6 months of customer service experience, contact center experience or similar.
- Excellent customer service skills: You must exhibit empathy, courtesy, kindness, efficiency, confidence and helpfulness.
- Displays excellent time management and takes pride in a job well done.
- Excellent typing skills and adaptable in navigating online tools and systems.
- We’re growing! Adaptability and a love for change and improvement in a fast-paced environment.
- Excellent written & verbal communication skills: have a strong command of grammar and spelling.
- Excellent Communication Skills: Ability to articulate persuasively over the phone to engage potential customers.
- Strong critical thinker and adept at problem-solving.
- Interpersonal skills: Remains open to others' ideas and exhibits willingness to try new things.
- Resilience and Persistence: Willingness to face rejection and persistently pursue leads.
- Prior experience in sales over the phone, preferably in cold calling.
- Ability to take ownership and solve problems
- Available full-time (40 hours / week).
- Fluency in English & German
- Eligible to work in Poland, we will not support relocation for this position.
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
You’ll love working here because:
- Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Ready to apply?
Apply to Taskrabbit
Senior Software Engineer
Fairmarkit is the #1 autonomous sourcing platform revolutionizing the way all organizations buy & sell. Fairmarkit equips procurement teams with automation, AI, and GenAI so they can source more competitively at scale. Our solutions for tail spend and strategic sourcing help innovative procurement teams reduce cycle times, drive out costs, meet ESG/Diversity targets, and provide a better stakeholder experience to internal partners and suppliers. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like Notable Capital, Insight Partners, 1984.VC, and Newfund.
Fairmarkit is looking for a skilled Python Backend Software Engineer to join Fairmarkit and strengthen our growing engineering team. Experience in leading result oriented teams would be a benefit.
Technologies used on the team:
- Python 3.9, 3.11
- Django, DRF, FastAPI
- DDD, CQRS
- PostgreSQL, Redis, RabbitMQ, Elasticsearch, Kafka
- AWS: EKS, Security Groups, ALBs, RDS, ElastiCache, ElasticSearch, EC2, S3, SES, SQS
- Docker & Docker-compose
- Kubernetes, Vault
- Nginx
- Celery
- Jira, GitLab, Sentry, Grafana, Loki, Mimir, Tempo
Responsibilities
- Full cycle of designing & implementing cloud based solution;
- Coordinating & participating in solution implementation, performance, stability, etc.;
- Participate in the Engineering strategy definition and execution;
- Growing technical culture & skills in the team;
- Determine and identify solution specifications and/or needs;
- Analyze the needs of large solutions and breaking them down into smaller manageable components;
- Communicate technical solution requirements to developers. Explain system structure to them and provide assistance throughout the assembly process;
- Choose suitable software, hardware and suggest integration methods;
- Help resolve complex technical problems as and when they arise;
- Ensure that systems satisfy quality standards and procedures. Carry out testing procedures to ensure systems are running smoothly;
- Create and maintain technical documentation
Requirements
- Proven ability to practically apply architecture standards and patterns to accelerate and enable the delivery of technology solutions to business needs. Proficiency in DDD and CQRS;
- Strong Python skills;
- At least 4 years of technical leadership experience with defining, designing, developing, and implementing complex integration business solution;
- Demonstrated knowledge in the use of microservices in reducing development complexity;
- Strong analytical and problem-solving skills;
- Deep understanding of fundamental concepts of SQL and NoSQL databases;
- Practical experience with messaging services (Kafka, RabbitMQ, etc.), understanding how to choose & use them properly;
- Understanding networking and security concepts of at least one major cloud;
- Strong knowledge and hands on experience with Kubernetes;
- Excellent communication skills, ability to present ideas, and concepts in a clear and concise manner. Excellent English skills.
- Practical experience in designing or implementing integration solutions;
Nice to have:
- Practical experience in designing or implementing data processing solutions;
- Familiarity with data processing frameworks (Spark, Flink, Storm, etc.);
Advantages of working with us:
- Flexible working hours
- Highest level of development and pure DevOps culture - top technology stack
- Skilled and highly motivated teammates, passionate about technologies
- Fast decision making process in a company and effective interaction between teams and departments
- Possibility to improve the development process and bring your ideas, knowledge sharing between colleagues and teams
- Latest MacOs work equipment (macbook)
- 100% salary sick leaves covering, 20 days of paid vacation
- Referral program: we appreciate your recommendations and reward every successful hire
- Professional trainings & courses, attendance of conferences & meetups are paid by Fairmarkit
#Poland #Europe #Serbia
Ready to apply?
Apply to Fairmarkit
Customer Support Advocate (French Speaking)
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
About The Role:
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Our Values:
- Obsess over Clients and Taskers
- Win Together with Heart
- Own the Challenge
- Be Bold
- Move Forward. Move Fast
What You'll Work On:
Customer Obsessed:
- Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
- Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
- Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.
Insight/Metrics Driven:
- Understand customer needs and preferences through direct interactions and feedback.
- Use feedback to make informed decisions aimed at improving customer satisfaction.
- Spot trends in customer inquiries and behavior to better anticipate their needs.
- Regularly assess and adapt your approach to ensure a positive customer experience.
Trusted Resource:
- Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
- Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
- Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.
What You Will Need:
- Fluency in English + French is required
- Minimum of 1 year of experience in a customer service role.
- Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
- Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
- Empathetic communication skills, with the ability to connect with customers on a personal level.
- Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
- Detail-oriented mindset with a commitment to delivering top-notch service.
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
You’ll love working here because:
- Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Ready to apply?
Apply to Taskrabbit
Customer Support Advocate (English Speaking)
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
About The Role:
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Our Values:
- Obsess over Clients and Taskers
- Win Together with Heart
- Own the Challenge
- Be Bold
- Move Forward. Move Fast
What You'll Work On:
Customer Obsessed:
- Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
- Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
- Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.
Insight/Metrics Driven:
- Understand customer needs and preferences through direct interactions and feedback.
- Use feedback to make informed decisions aimed at improving customer satisfaction.
- Spot trends in customer inquiries and behavior to better anticipate their needs.
- Regularly assess and adapt your approach to ensure a positive customer experience.
Trusted Resource:
- Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
- Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
- Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.
What You Will Need:
- Minimum of 1 year of experience in a customer service role.
- Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
- Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
- Empathetic communication skills, with the ability to connect with customers on a personal level.
- Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
- Detail-oriented mindset with a commitment to delivering top-notch service.
- Fluency in English is required
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 78,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
You’ll love working here because:
- Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Ready to apply?
Apply to Taskrabbit
Customer Support Advocate (Portuguese Speaking)
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility.
About The Role:
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Our Values:
- Obsess over Clients and Taskers
- Win Together with Heart
- Own the Challenge
- Be Bold
- Move Forward. Move Fast
What You'll Work On:
Customer Obsessed:
- Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
- Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
- Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.
Insight/Metrics Driven:
- Understand customer needs and preferences through direct interactions and feedback.
- Use feedback to make informed decisions aimed at improving customer satisfaction.
- Spot trends in customer inquiries and behavior to better anticipate their needs.
- Regularly assess and adapt your approach to ensure a positive customer experience.
Trusted Resource:
- Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
- Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
- Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.
What You Will Need:
- Minimum of 1 year of experience in a customer service role.
- Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
- Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
- Empathetic communication skills, with the ability to connect with customers on a personal level.
- Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
- Detail-oriented mindset with a commitment to delivering top-notch service.
- Fluency in English is required
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
You’ll love working here because:
- Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Ready to apply?
Apply to Taskrabbit