Clinical Research Jobs in Pittsburgh.
All active Clinical Research roles based in Pittsburgh.
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Customer (Patient) Support Specialist | Hiring Now | Onsite-Chesterfield
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
The Role
As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
This is a fully On-site role in Chesterfield, Missouri
What You’ll Do
- Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
- Conduct outbound outreach to support patients in completing key steps in their prescription journey
- Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
- Assist with insurance verification, benefits coordination, and financial assistance programs
- Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
- Research and resolve patient issues using internal tools and resources
- Accurately document all interactions and key insights to ensure a seamless patient experience
- Meet and exceed performance goals related to quality, productivity, and patient satisfaction
- Identify trends or gaps in the patient experience and share feedback to improve processes and products
- Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
- Continuously learn and adapt to new products, workflows, and program updates
What Success Looks Like
- Patients feel supported, informed, and confident throughout their journey
- Issues are resolved quickly and accurately across multiple channels
- You become a trusted resource for patients and internal teams
- You actively contribute ideas to improve the patient experience
- You grow your skills and take on increasing responsibility over time
Qualifications
- High school diploma or GED required; Associate’s or Bachelor’s degree is a plus
- Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
- Strong communication skills (verbal and written)
- Comfortable using technology and learning new systems quickly
- Strong problem-solving skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Curious, adaptable, and eager to learn
- Self-starter with a strong sense of ownership and accountability
- Passion for helping others and delivering high-quality patient care
- Ability to work collaboratively across teams
Location & Schedule
- Full-time, hourly role
- On-site : 400 S Woods Mill RD, Chesterfield, MO
- Multiple scheduling options available, including 4-day workweeks
- Shifts scheduled between Monday–Friday, 7 AM – 8 PM CST
- Rotating Saturday shifts (8:00 AM – 4:00 PM CST)
- Schedules may evolve based on business needs
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Daily meal stipend (onsite)
- Free shuttle service and onsite parking
- Pre-tax transit benefits
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Customer (Patient) Support Specialist | Hiring Now | Onsite- Pittsburgh
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Company Overview:
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
The Role
As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
This is a fully On-site role in Robinson Township, Pittsburgh
What You’ll Do
- Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
- Conduct outbound outreach to support patients in completing key steps in their prescription journey
- Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
- Assist with insurance verification, benefits coordination, and financial assistance programs
- Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
- Research and resolve patient issues using internal tools and resources
- Accurately document all interactions and key insights to ensure a seamless patient experience
- Meet and exceed performance goals related to quality, productivity, and patient satisfaction
- Identify trends or gaps in the patient experience and share feedback to improve processes and products
- Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
- Continuously learn and adapt to new products, workflows, and program updates
What Success Looks Like
- Patients feel supported, informed, and confident throughout their journey
- Issues are resolved quickly and accurately across multiple channels
- You become a trusted resource for patients and internal teams
- You actively contribute ideas to improve the patient experience
- You grow your skills and take on increasing responsibility over time
Qualifications
- High school diploma or GED required; Associate’s or Bachelor’s degree is a plus
- Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
- Strong communication skills (verbal and written)
- Comfortable using technology and learning new systems quickly
- Strong problem-solving skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Curious, adaptable, and eager to learn
- Self-starter with a strong sense of ownership and accountability
- Passion for helping others and delivering high-quality patient care
- Ability to work collaboratively across teams
Location & Schedule
- Full-time, hourly role
- On-site : 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
- Multiple scheduling options available, including 4-day workweeks
- Shifts scheduled between Monday–Friday, 8:00 AM – 9:00 PM EST
- Rotating Saturday shifts (9:00 AM – 5:00 PM EST)
- Schedules may evolve based on business needs
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Daily meal stipend (onsite)
- Free shuttle service and onsite parking
- Pre-tax transit benefits
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Ready to apply?
Apply to Blink Health
Senior Director, Corporate Operations
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About Peptilogics
Peptilogics is a surgical therapeutics company dedicated to curing and preventing devastating medical device-related infections (MDRI). Our lead candidate, PLG0206, is a first-in-class drug that targets biofilm, a protective bacterial matrix that is the root cause of device infections across surgical categories, and has no approved cure to date. PLG0206 is currently being evaluated in a Phase 2/3 registration trial for the treatment of prosthetic joint infection (PJI), the first of multiple potential indications to treat and prevent MDRI.
Job Title: Senior Director, Corporate Operations
Location(s): Pittsburgh, PA or Remote
Job Status: Full-Time
Supervisor: Chief Operations Officer (COO)
Position Overview
The Senior Director, Corporate Operations will report to the COO and play a critical role in driving the execution of Peptilogics’ operational and strategic priorities. This individual will partner with executive leadership to translate business goals into actionable plans, oversee cross-functional operations, and optimize systems and processes to support growth. The Senior Director will have broad exposure across the organization, with a focus on enabling execution, improving scalability, and contributing to key strategic initiatives.
Essential Functions
- Serve as a key operational leader, partnering with the COO and executive team to align strategy with execution
- Lead company-wide operational planning and ensure alignment with strategic goals
- Facilitate forecasts, budget development, resource allocation, vendor payments, and operational performance tracking with Finance
- Implement and improve systems, processes, and tools to drive operational scalability and excellence
- Implement and maintain the Quality Management System (QMS) and oversee SOP creation, updates, and audit readiness
- Ensure compliance across corporate operations, development activities, legal, insurance, and regulatory requirements; foster a culture of compliance
- Oversee management of non-owned physical facilities (labs, offices, external manufacturing sites), IT infrastructure, and enterprise software systems
- Work closely with the Development team to manage relationships with CROs, CMOs, and preclinical and clinical trial providers
- Lead sourcing, procurement, and logistics to support research, development, and external manufacturing operations
- Negotiate contracts and ensure cost-effective resource utilization across all operational activities
- Manage HCP contracting and compliance processes
- Serve as primary point of contact for legal service vendors and coordinate legal operational needs
- Identify operational risks, gaps, and bottlenecks, and proactively lead solutions
- Manage the Operations team including hiring, performance, coaching, and career development
- Drive operational KPIs and reporting, including preparation of materials for executive and board updates
- Ensure operational compliance with company policies, regulatory requirements, and best practices
Additional Duties and Responsibilities
- Support business development and partnership activities through operational due diligence and integration planning
- Support fundraising and investor relations by providing operational insights, data, and reporting
- Support cross-functional teams (R&D, Commercial, Project Management) in executing strategic initiatives
- Collaborate with the COO and Finance on long-range planning and scenario modeling
- Contribute to shaping company culture by supporting initiatives around collaboration, communication, and team building
- Perform other duties as assigned
Required Qualifications and Skills
- Bachelor’s degree in a relevant field (e.g., life sciences, business, engineering); advanced degree (MBA, MS, PhD) preferred
- 10+ years of experience in biotech, pharmaceutical, or life sciences operations
- 3–5 years in a leadership or senior operations role, ideally in a high-growth or venture-backed environment
- Experience scaling operations in a startup or growth-stage company (preferred)
- Prior operational involvement in fundraising, investor relations, or board reporting (preferred)
- Strong project management and organizational skills, with the ability to manage complex, cross-functional initiatives
- Excellent financial and business acumen; experience with budgets, forecasts, and KPIs
- Proven ability to build, lead, and develop teams
- Deep understanding of operational compliance, including legal, regulatory, quality management (QMS), and audit readiness
- Proven ability to build, lead, and develop teams across diverse operational functions
- Exceptional interpersonal and collaboration skills, with the ability to influence at all levels
- Outstanding verbal and written communication skills, including executive-level reporting and presentations
- Excellent verbal and written communication skills, including executive-level reporting and presentations
- Ability to thrive in a dynamic, fast-paced environment with shifting priorities
- Ability to drive cross-functional alignment and collaboration across scientific, operational, and corporate teams
- Strategic thinking and ability to scale operations in a growth-stage environment or commercialization-ready biotech environment
- Experience with contract development, procurement, and resource optimization
- Familiarity with QMS implementation, SOP development, and compliance frameworks in a biotech/pharma setting
- Financial fluency to support investor relations, board reporting, and fundraising activities
- Familiarity with technology-driven R&D environments including computational biology, machine learning
- Change management and process improvement capabilities
- Experience managing HCP engagement processes and ensuring compliance in clinical development
Our Commitment to Equal Opportunity
Peptilogics is proud to be an equal opportunity employer. We make hiring decisions based on qualifications, experience, and potential—without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We welcome candidates from all backgrounds to apply.
Ready to apply?
Apply to Peptilogics