Art Director Jobs in Philadelphia.
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Practice Manager
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Center Director (Practice Manager)
Callowhill
**Veterinary experience required!**
Are you ready to revolutionize pet care? We are reimagining the experience for pets and pet parents, and we’re searching for a Center Director to lead our team.
If you are passionate about delivering elevated client experiences, building and managing high-performing teams, and driving financial success while making a positive impact in the lives of pets and their families, we want to meet you!
Why You’ll Love Working Here:
- Be part of a collaborative, pet-focused team that values your input.
- Enjoy a modern, thoughtfully designed workspace equipped with the latest technology.
- Grow in your career with a company committed to low-stress handling and pet wellness.
Responsibilities Include:
Client Relations:
- Foster a client-centric environment that meets the needs of pets and their parents.
- Promote local community engagement through marketing initiatives and onsite events.
- Resolve client concerns and manage financial arrangements with professionalism and care.
Team Management:
- Hire, train, and develop a high-performing support team.
- Schedule team members and ensure appropriate staffing levels.
- Conduct performance reviews, manage disciplinary actions, and oversee employee development.
- Promote a collaborative and positive work culture.
Financial Oversight:
- Work with leadership to create budgets, monitor key performance indicators (KPIs), and analyze financial statements.
- Educate your team on business and client impact metrics.
- Manage inventory and ensure financial efficiency through proper supply control.
Facility Management:
- Ensure proper use and maintenance of the Practice Management System for accurate client records.
- Supervise cleaning, maintenance, and organization to meet the Company’s elevated standards.
- Enforce safety and security protocols.
Marketing & Community Engagement:
- Collaborate with the marketing team to execute effective advertising and community outreach strategies.
- Promote internal programs to increase client visits and elevate brand awareness.
Culture & Team Engagement:
- Lead by example to create a cooperative and motivated team environment.
- Uphold the Company’s core values and promote continuous quality improvement.
Qualifications:
- Bachelor’s degree in business or related field (or equivalent experience).
- Certified Veterinary Practice Manager (CVPM) designation is a plus.
- Experience in managing a high-touch client service business (e.g., spa, medical office, veterinary practice, hospitality).
Core Competencies:
- Passion for pets and a consumer-centric mindset.
- Proven ability to manage labor costs, scheduling, and P&L to achieve business goals.
- Strong leadership skills with the ability to inspire and develop teams.
- Skilled in adapting to changing operational needs and leveraging technology to improve client experiences.
Perks of Joining the Team:
- Competitive pay and opportunities for advancement.
- Work in a state-of-the-art facility designed with pets, their parents, and our team in mind.
- Flexible scheduling, generous paid time off, and company-paid holiday schedule.
- Team Pet Care Discounts
- Health, Dental, and Vision insurance, 401K retirement savings, and more!
Apply Today!
If you are ready to join a team dedicated to providing exceptional care for pets and their families, apply now to become a Center Director. Together, we’ll create a healthier, happier world for pets!
This is petcare reimagined®.
About Heart + Paw
Founded on the belief that veterinary professionals deserve a workplace where they can thrive and be happy, healthy, and successful, Heart + Paw offers full-service veterinary centers that are reimagining pet care in every way, providing state-of-the-art care that today's pet parents expect. We’re committed to creating a supportive and collaborative environment where all team members can reach their full potential. From routine wellness, dental care, radiology, and surgeries to grooming and daycare, all pets are treated with a low stress approach. Heart + Paw incorporates advanced technologies, top-of-the-line amenities, equipment selected based on years of practice and research, and a fresh philosophy for pets, pet parents and our team. This is petcare reimagined®.
To learn more, visit Heart + Paw online at heartandpaw.com, or follow Heart + Paw on Instagram, Facebook, and LinkedIn.
Heart + Paw is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.
Ready to apply?
Apply to Heart + Paw
VIP Executive Host
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PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.
We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.
When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.
With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.
About the Work
- Establish and maintain a portfolio of top tier VIP accounts
- Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs
- Contribute to process and compliance initiatives that improve operations, efficiency, and service and provide coaching to improve team performance
- Lead Host and Associate team reporting to the Regional Manager of Player Development with weekly updates and reviews of individual host and associate performance
- Manage all aspects of the relationship with the player, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary.
- Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual
- Assist host and associate level employees with developing their relationships
- Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms
- Will communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members
- Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual
- Utilize daily reporting and analysis to assist with making sound business decisions
- Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives and policies, including sales performance programs
- Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales.
- Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively
- Fully complies with and upholds company expectations including policies, procedures, department goals and business strategy
- Conducts themselves with the highest level of integrity and honesty
- Handles difficult customer interactions and situations in a calm, professional and reasonable manner
- Tasked with managing outbound initiatives to fill special events, while also participating in offsite marketing events
- Other duties as required.
About You
- At least 3 years of gaming experience either online or with a brick and mortar casino
- At least 1 year of experience with an online gaming operation
- At least 2 years of experience in a sales related role
- Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management
- Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette
- Proficient in data management tools
- Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions
- Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation
- Ability to communicate effectively with external contacts and all levels of employees.
- The ability to travel and attend both on and off property events throughout the United States and Canada
- Will attend high level events designed for our top customers with minimum supervision and oversee team members at said events
- MUST HAVE: Passion for sports, casino and/or sports & casino betting
What We Offer
- Competitive compensation package
- Fun, relaxed work environment
- Education and conference reimbursements.
- Parental leave top up
- Opportunities for career progression and mentoring others
#LI-REMOTE
Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Ready to apply?
Apply to Penn Interactive
Art Director
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We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.
The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.
But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.
Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.
Position Summary:
Join our fight for the greater good. At ParetoHealth, we’re on a mission to make healthcare spend less volatile and more affordable for small and mid-sized businesses. With over 4,000 employer members covering nearly 1.2 million Americans, we are the nation’s largest and fastest-growing employer-owned health benefits solution.
ParetoHealth is seeking an Art Director to serve as a senior individual contributor responsible for elevating creative quality, leading complex deliverables, and building scalable design systems. This role combines hands-on execution, project leadership, and mentorship, helping the Design function operate with clarity, consistency, and impact.
Reporting to the Head of Design, this role does not include people management but does require the ability to lead projects, set creative direction, and mentor a Senior Graphic Designer while remaining deeply involved in execution.
This role is based in Center City Philadelphia, with the option to work remotely 2–3 days per week.
Key Responsibilities:
Lead high-impact creative execution
- Own and lead delivery of complex, high-visibility creative work, including:
- Long-form content such as white papers, reports, and playbooks
- Executive presentations for senior leadership and external audiences
- Brand, campaign, and case-study storytelling assets
- Translate abstract or complex concepts into clear, compelling visual narratives (including infographics and industry reports) that communicate a strong point of view.
- Serve as creative lead on priority initiatives in partnership with Marketing, Events, and Content teams.
Web design & UI/UX-driven experiences
- Lead visual design for marketing websites and landing pages supporting campaign, growth, and educational initiatives.
- Apply strong UI/UX principles, including visual hierarchy, usability, accessibility, and responsive design.
- Design within and extend existing design systems across web and digital touchpoints.
- Partner with developers and cross-functional stakeholders to translate requirements into high-quality, feasible designs.
Video, motion & visual storytelling
- Lead hands-on execution of video and motion initiatives, including storyboarding, concept development, and hands-on editing and motion design.
- Establish quality standards and best practices for video and motion content across the team.
Design systems & scalability
- Build, maintain, and evolve scalable design systems, templates, and component libraries across events, sales enablement, and digital campaigns.
- Establish clear design standards, review practices, and workflows that reduce rework and increase speed.
- Identify and apply process improvements, automation, and AI-assisted workflows to improve efficiency and consistency.
Required Skills & Qualifications:
- 8+ years of multidisciplinary design experience (B2B or complex subject matter preferred).
- Strong portfolio demonstrating long-form content, executive presentations, web and digital design, video/motion work, and data visualization or analytical storytelling.
- Strong experience designing for web and digital platforms, with a solid understanding of UI/UX best practices, responsive design, and accessibility.
- Working experience with video editing and motion graphics (advanced skills a plus).
- Proven ability to lead projects end to end as a senior individual contributor.
- Strong communication skills and comfort partnering with senior stakeholders.
- Experience building and evolving design systems.
- Advanced proficiency in Figma, Adobe Creative Suite, Canva, and PowerPoint.
Perks & Benefits:
- Fully paid medical, dental, and vision benefits.
- Flexible PTO
- 401k company contribution
- Tuition reimbursement
- Professional development allowance
- Transportation allowance and daily parking reimbursement
- Engaging hybrid work environment
We are guided by our values:
Fire in the belly
The drive to learn, to improve, and to deliver outstanding value every day.
See the field
The ability to see the big picture and prepare to meet tomorrow’s needs.
Get it done right
The passion to produce at higher rates and to the highest standards.
For the greater good
A united community creating better health benefit solutions for all.
Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.
Disclosures:
ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
California Applicants: See Pareto’s CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.
Ready to apply?
Apply to ParetoHealth
VIP Executive Host
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PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.
We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.
When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.
With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.
About the Work
- Establish and maintain a portfolio of top tier VIP accounts
- Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs
- Contribute to process and compliance initiatives that improve operations, efficiency, and service and provide coaching to improve team performance
- Lead Host and Associate team reporting to the Regional Manager of Player Development with weekly updates and reviews of individual host and associate performance
- Manage all aspects of the relationship with the player, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary.
- Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual
- Assist host and associate level employees with developing their relationships
- Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms
- Will communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members
- Maintain a personalized relationship with players, in order to have one to one knowledge of customer profiles including playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual
- Utilize daily reporting and analysis to assist with making sound business decisions
- Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives and policies, including sales performance programs
- Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales.
- Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively
- Fully complies with and upholds company expectations including policies, procedures, department goals and business strategy
- Conducts themselves with the highest level of integrity and honesty
- Handles difficult customer interactions and situations in a calm, professional and reasonable manner
- Tasked with managing outbound initiatives to fill special events, while also participating in offsite marketing events
- Other duties as required.
About You
- At least 3 years of gaming experience either online or with a brick and mortar casino
- At least 1 year of experience with an online gaming operation
- At least 2 years of experience in a sales related role
- Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management
- Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette
- Proficient in data management tools
- Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions
- Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation
- Ability to communicate effectively with external contacts and all levels of employees.
- The ability to travel and attend both on and off property events throughout the United States and Canada
- Will attend high level events designed for our top customers with minimum supervision and oversee team members at said events
- MUST HAVE: Passion for sports, casino and/or sports & casino betting
What We Offer
- Competitive compensation package
- Fun, relaxed work environment
- Education and conference reimbursements.
- Parental leave top up
- Opportunities for career progression and mentoring others
#LI-REMOTE
Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Ready to apply?
Apply to Penn Interactive
Manager, Player Development & VIP - Casino & Sportsbook
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PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.
We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.
When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.
With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.
About the Role
As a Manager, Player Development, you will work collaboratively with the Director of Player Development in identifying high value segment players, establishing personalized relationships, groom loyalty to our digital Sportsbook and iCasino operations, assist with expediting large deposits and withdrawals, and effectively bolster our high value segment’s lifetime value. You will not only identify but build strong relationships with our VIPs and respond quickly to their needs and any issues that may arise.
About the Work
- Responsible for developing strategic approaches with acquiring and onboarding new VIP accounts to theScore Bet
- Leads strategic direction for the regional VIP team to reach key VIP sales metrics, customer engagement, market share and net revenue
- Provides the Director of Player Development with KPI data reporting and reviews of individual hosts and associate performances within an assigned region
- Manage a portfolio of the most valuable users of theScore Bet.
- Identify potential VIP accounts while retaining and growing existing players.
- Develop and strengthens rapport with VIP players by exhibiting friendly and helpful services, to ensure repeat business.
- Responsible for achieving individual KPI based goals on a weekly, monthly, and quarterly basis.
- Monitor activity and profitability of all assigned VIP players.
- Implement strategies to earn a higher market share in our operating regions.
- Utilizes Sales Force (CMS) tracking for all patron's contacts, profile preferences, and tasks. Completes all Sales Force task assignments in a timely manner.
- Assist with planning, executing, and hosting in-person VIP events.
- Exceed departmental sales and growth goals.
- Provide professional representation on behalf of the company for all internal, external meetings, and events.
- Take the lead in resolving conflicts and complaints on behalf of the company in a reasonable and fair manner.
- Adhere to all corporate and local policies, procedures, and operating guidelines.
- Regularly communicate with Risk and Trade to help maximize the potential value of your portfolio.
- Successfully manage and assist with omnichannel bookings at our brick-and-mortar casinos.
- Develop and maintain relationships with brick-and-mortar player development teams and stakeholders.
- Occasional travel is required.
- Maintain the confidentiality of player information, including personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.
- Perform any reasonable, temporarily assigned job duties outside the position's job description, where, in the company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
About You
- 5+ years of VIP / Key Account Management or equivalent.
- Passionate and knowledgeable about American sports and American sports betting.
- Proven experience managing a portfolio of 100+ clients.
- Ability to generate, maintain, and capitalize on a sustainable funnel of new business at a healthy rate.
- Strong understanding of key sports betting metrics from both a micro and macro perspective.
- Experience managing and mentoring a team of VIP hosts or equivalent.
- Optimistic and driven with a problem-solving attitude.
- Proven ability to successfully plan, execute and host in-person events with clients.
- Available to travel occasionally.
- Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS)
- Must have the ability to interact with guests, staff and colleagues and resolve problems/conflict in a professional manner.
- Must be able to maintain confidentiality.
#LI-REMOTE
Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Ready to apply?
Apply to Penn Interactive
Manager, Player Development & VIP - Casino & Sportsbook
Share this job
PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.
We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.
When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.
With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.
About the Role
As a Manager, Player Development, you will work collaboratively with the Director of Player Development in identifying high value segment players, establishing personalized relationships, groom loyalty to our digital Sportsbook and iCasino operations, assist with expediting large deposits and withdrawals, and effectively bolster our high value segment’s lifetime value. You will not only identify but build strong relationships with our VIPs and respond quickly to their needs and any issues that may arise.
About the Work
- Responsible for developing strategic approaches with acquiring and onboarding new VIP accounts to theScore Bet
- Leads strategic direction for the regional VIP team to reach key VIP sales metrics, customer engagement, market share and net revenue
- Provides the Director of Player Development with KPI data reporting and reviews of individual hosts and associate performances within an assigned region
- Manage a portfolio of the most valuable users of theScore Bet.
- Identify potential VIP accounts while retaining and growing existing players.
- Develop and strengthens rapport with VIP players by exhibiting friendly and helpful services, to ensure repeat business.
- Responsible for achieving individual KPI based goals on a weekly, monthly, and quarterly basis.
- Monitor activity and profitability of all assigned VIP players.
- Implement strategies to earn a higher market share in our operating regions.
- Utilizes Sales Force (CMS) tracking for all patron's contacts, profile preferences, and tasks. Completes all Sales Force task assignments in a timely manner.
- Assist with planning, executing, and hosting in-person VIP events.
- Exceed departmental sales and growth goals.
- Provide professional representation on behalf of the company for all internal, external meetings, and events.
- Take the lead in resolving conflicts and complaints on behalf of the company in a reasonable and fair manner.
- Adhere to all corporate and local policies, procedures, and operating guidelines.
- Regularly communicate with Risk and Trade to help maximize the potential value of your portfolio.
- Successfully manage and assist with omnichannel bookings at our brick-and-mortar casinos.
- Develop and maintain relationships with brick-and-mortar player development teams and stakeholders.
- Occasional travel is required.
- Maintain the confidentiality of player information, including personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.
- Perform any reasonable, temporarily assigned job duties outside the position's job description, where, in the company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
About You
- 5+ years of VIP / Key Account Management or equivalent.
- Passionate and knowledgeable about American sports and American sports betting.
- Proven experience managing a portfolio of 100+ clients.
- Ability to generate, maintain, and capitalize on a sustainable funnel of new business at a healthy rate.
- Strong understanding of key sports betting metrics from both a micro and macro perspective.
- Experience managing and mentoring a team of VIP hosts or equivalent.
- Optimistic and driven with a problem-solving attitude.
- Proven ability to successfully plan, execute and host in-person events with clients.
- Available to travel occasionally.
- Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS)
- Must have the ability to interact with guests, staff and colleagues and resolve problems/conflict in a professional manner.
- Must be able to maintain confidentiality.
#LI-REMOTE
Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Ready to apply?
Apply to Penn Interactive
Senior Graphic Designer
Share this job
We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.
The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.
But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.
Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.
Position Summary:
Join our fight for the greater good. At ParetoHealth, we’re on a mission to make healthcare spend less volatile and more affordable for small and mid-sized businesses. With over 4,000 employer members covering nearly 1.2 million Americans, we are the nation’s largest and fastest-growing employer-owned health benefits solution.
ParetoHealth is seeking a Senior Graphic Designer to support the execution of high-quality creative across marketing, sales enablement, events, and digital channels. This senior individual contributor role is focused on reliable delivery, strong design craft, and speed, partnering closely with Art Director to bring complex ideas to life through clear, effective design.
Reporting to the Head of Design, this role requires the ability to independently own deliverables, manage multiple priorities, and collaborate effectively across teams. This role supports complex initiatives led by the Art Director while owning day-to-day execution across core marketing and sales deliverables.
This role is based in Center City Philadelphia, with the option to work remotely 2–3 days per week.
Key Responsibilities:
Primary execution ownership
- Design and deliver high-quality marketing and sales assets, including:
- Sales decks and executive-ready presentations
- One-pagers and POV-driven collateral
- Email campaign creative and landing page assets
- Infographics and short-form social or campaign content derived from long-form materials
- Manage multiple projects simultaneously while meeting deadlines and quality standards.
Web & digital support
- Design web and landing page assets within established design systems.
- Apply foundational UI/UX principles such as visual hierarchy, usability, and responsive thinking.
- Collaborate with the Creative Lead and web partners on digital execution.
Video & motion
- Produce light video editing and motion graphics (e.g., social clips, animated presentations, short-form campaign assets).
- Support larger video or motion initiatives led by the Creative Lead.
Long-form content & data visualization
- Support the design of long-form materials by applying clear layout and hierarchy and maintaining consistency across pages.
- Assist in translating data into charts, infographics, and visual summaries.
Design systems & collaboration
- Work within established design systems and templates to ensure consistency and efficiency.
- Help maintain and organize shared assets and templates.
- Participate in creative reviews and incorporate feedback constructively.
- Collaborate cross-functionally with Marketing, Events, Sales, and Content partners to ensure clear intake and alignment.
Required Skills & Experience:
- 5+ years of professional graphic design experience.
- Strong portfolio demonstrating marketing, presentation, and digital design work.
- Experience designing email, social, and campaign-based assets.
- Experience producing basic video or motion content (advanced skills a plus).
- Working knowledge of web design best practices and foundational UI/UX principles.
- Strong attention to detail, organization, and follow-through.
- Ability to manage multiple projects in a fast-paced environment.
- Proficiency in Adobe Creative Suite, Figma, Canva, and PowerPoint.
Perks & Benefits:
- Fully paid medical, dental, and vision benefits.
- Flexible PTO
- 401k company contribution
- Tuition reimbursement
- Professional development allowance
- Transportation allowance and daily parking reimbursement
- Engaging hybrid work environment
We are guided by our values:
Fire in the belly
The drive to learn, to improve, and to deliver outstanding value every day.
See the field
The ability to see the big picture and prepare to meet tomorrow’s needs.
Get it done right
The passion to produce at higher rates and to the highest standards.
For the greater good
A united community creating better health benefit solutions for all.
Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.
Disclosures:
ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
California Applicants: See Pareto’s CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.
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