About the Role: 

Motive is looking for an experienced Technical Account Manager (TAM)  to join our Global Technical Support organization to provide white-glove service, technical support, and executive-level communications to our customers. In this role, you will be focused on driving technical excellence and delivering a seamless support experience for Motive’s most strategic and complex enterprise customers. This role centers on leading the resolution of high-impact technical challenges, serving as the primary point of escalation for the team, and building trusted relationships with customers through expert guidance and advocacy. As a Senior Technical Account Manager, your workday is focused on a group of high-priority clients who recognize and relate to you as their central point of contact for Motive’s product support issues, including proactive technical support, upcoming feature consultation, issue escalation, training recommendations, and communicating procedural and status updates on the customer’s environment. You act as the customer advocate as you work closely with engineering, product management, and other key areas to innovate and improve performance around product requirements, enhancements, process improvements, and industry best practices. 

What You’ll Do: 

• In this role, you will be adept at both building relationships and resolving issues at all levels within Technical Support.
• Serve as the senior subject matter expert responsible for troubleshooting, diagnosing, and act as the senior escalation point and subject matter expert for complex, high-impact technical issues faced by enterprise clients, driving resolution for cases that go beyond standard TSE expertise.
• Collaborate extensively with Product, Engineering, Escalations, and specialized support teams to address product-level defects, ensure technical alignment, and expedite escalated case resolution for enterprise accounts.
• Build, foster and maintain relationships with your accounts by proactively monitoring their account and providing them timely updates. 
• Build SQL based queries for proactive identification of device health and monitoring. 
• End-to-end ownership of the most critical customer issues/escalations including initial troubleshooting, identification of root cause, and issue resolution.
• Build a strong working relationship with the Account Management team to manage and set the customer expectations accordingly by focusing on customer satisfaction. 
• Providing feedback to Product teams on common or emerging issues proactively to mitigate potential customer escalations. 
• Be the architect of the account level documentation by ensuring its adaptation. 
• Personalizing customer experience by strengthening customer relationships. 
• Train, coach and provide consultations to your direct team (Technical Support Engineers and TAMs).
• Ensure thorough process and SLA (Service Level Agreement) adherence during multi-channel enterprise support operations, including ownership of urgent, after-hours escalations as required.
• Participate in on-call rotation; be available outside of normal working hours to facilitate customer upgrades and change management practices.

What We’re Looking For: 

• Minimum 2 to 4+ years of experience in Technical Support with increasing responsibility.
• Have a good understanding of the Global Mid-Market/ Strategic/Enterprise market and preferably have hands-on experience in providing them a white-glove customer experience. 
• Proven experience with handling routine change management requests directly reported from the end user – data change, bug fix, consultation etc. 
• Proven ability to deep dive technical problems and diagnose the underlying issues. 
• Experience with doing code reviews for custom configurations for end users by thoroughly analyzing the dependencies utilizing the CMDB/centralized database. 
• Excellent expertise with Root Cause Analysis by using 5 Whys, Fishbone Diagram or Chronological Timeline.
• Strong analytical and problem-solving skills with the ability to manage critical and complex issues in high-pressure environments
• Proven track record of using and implementing programming languages for issue analysis – Python, C/C++, Java etc. 
• Ability to analyze data and identify areas of improvement both in service and product by utilizing SQL. 
• Experience with hardware devices, firmware upgrades, change management and related testing practices.
• Experience with Third Party integrations such as Transportation Management or Fleet Maintenance systems.
• Technical background with preferred qualifications of Computer Science or Engineering is a must.
• Motivated individuals with eagerness to learn and go above and beyond. 
• Fluent in spoken and written English.
• Team player and can work in a professional environment.
• Expertise with APIs – bonus skillset.  

• Prospect, educate & qualify leads to create sales-ready opportunities 
• Master the ability to evangelize the Podium story 
• Align Podium solutions with prospect business objectives & needs 
• Collaborate with sales reps to schedule prospect calls, meetings and demos 
• Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers 
• Make strategic outbound calls & emails daily 
• Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM 
• Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed

• Geographically located in ISLAMABAD/RAWALPINDI and MUST come into our office
• Speak English fluently
• 4-year degree preferred in Business or related field 
• Two years B2B technical sales experience (or other qualified sales experience) 
• Proven success in prospecting new markets and setting appointments with new business

Please note that candidates who have interviewed with our team within the past 6 months are not eligible for re-evaluation at this time.

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. 

About the Role:

We are seeking a highly organized and proactive Executive Assistant to support our executive leadership. This role requires a high level of discretion, strong attention to detail, and the ability to operate effectively in a fast-paced, high-growth environment.

You will play a key role in enabling executive productivity and ensuring smooth day-to-day operations, while acting as a trusted partner to leadership.

What You'll Do:

• Manage and maintain executive calendars, including scheduling, prioritization, and coordination across stakeholders
• Anticipate executive needs and act ahead of requests, preparing materials and context in advance
• Coordinate complex travel arrangements, including itineraries, bookings, and logistics for meetings and events
• Act as a primary point of contact between executives and internal/external stakeholders
• Coordinate across time zones and manage complex scheduling constraints with senior stakeholders 
• Manage high-priority and time-sensitive requests, exercising strong judgment and discretion
• Plan and execute team offsites, meetings, and events
• Support special projects and cross-functional initiatives as needed
• Maintain organizational documents such as org charts and distribution lists
• Uphold a high level of confidentiality and professionalism at all times

What We're Looking For:

• 5-8+ years of experience as an Executive Assistant, preferably in a fast-paced or startup environment
• Strong written and verbal communication skills
• Excellent time management and organizational abilities
• High attention to detail and ability to manage multiple priorities
• Comfortable working under pressure and adapting to changing priorities
• Ability to handle interruptions while maintaining focus and follow-through
• High level of discretion and confidentiality
• Proficiency in Microsoft Excel and PowerPoint
• Strong judgment and ability to prioritize effectively

Timings: US Pacific time - 7 AM (PT)  to 4 PM (PT)

Who We Are: 

Motive builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust Motive’s integrated platform to power their operations, prevent accidents and reduce costs.  

At Motive, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. Motive is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.

About the Role: 

Motive is seeking an experienced Senior Technical Account Manager (TAM) to join our Global Technical Support organization, providing white-glove service and strategic technical leadership to our premier customers. In this role, you will bridge the gap between relationship management and high-level problem solving, proactively auditing account health while mentoring Technical Support Engineers within your segment.

You will serve as a strategic partner to your customers, overseeing environment health through feature consultations, expedited escalations, and tailored training recommendations. With a relentless focus on root-cause analysis, you excel at resolving obscure technical challenges and translating those findings into actionable insights. By championing the customer’s voice across Support, Product, and Engineering, you will directly influence technical requirements and drive process improvements that redefine the customer experience.

What You’ll Do: 

• Account Ownership: Serve as the primary technical point of contact for Strategic, Enterprise, and Mid-Market accounts. Build and maintain proactive partnerships with technical contacts at assigned accounts. Create, maintain, and improve account-specific technical documentation.
• Strategic Oversight: Maintain a macro-level understanding of account business needs and support activities.
• Performance Standards: Exceed benchmarks for response quality, timeliness, and customer satisfaction.
• Proactive Programs: Operate and drive account health campaigns for your portfolio of customers. 
• Relationship Management: Build internal and external relationships to resolve technical issues across all organizational levels.
• Technical Problem Solving: Collaborate with Product and Engineering to implement hardware, data, or process fixes with minimal user disruption.
• Root Cause Analysis: Use data tools to trace inconsistencies and bugs, reporting findings to senior technical teams.
• Case Management: Own end-to-end resolution of escalated cases to ensure a premium customer experience.
• Issue Lifecycle Management: Own the troubleshooting, identification, and resolution process for all assigned customer issues.
• Release Readiness: Monitor upcoming product releases to ensure seamless transitions for customers. Advocate for customers in Motive beta programs.  
• Query Development: Create SQL-based queries to identify and address emerging technical issues.
• On-Call Support: Participate in rotations and provide off-hours assistance for upgrades and change management. 

What We’re Looking For: 

Professional Experience & Performance

• 1 to 2 years of experience in Technical Support with a permanent employment status.
• Demonstrated history as an exceptional performer with a proactive "above and beyond" mindset.

Communication & Collaboration

• Full professional fluency in spoken and written English.
• Exceptional communication skills across all mediums (written, live chat, video conference, and in-person).
• Ability to provide concise, high-impact updates to stakeholders and senior engineering teams during escalations.
• A collaborative partner capable of working effectively in a professional, cross-functional environment.

Technical Expertise

• Advanced analytical skills to trace complex issues across hardware, APIs, and databases, using tools like SQL and log parsing to identify root causes and implement scalable, proactive solutions.
• Systems & Infrastructure: Experience managing hardware fault analysis, firmware upgrades, and change management practices.
• Deep familiarity with Motive’s product suite, specifically focusing on Compliance, Asset, and Safety.
• Integrations: Familiarity with third-party systems, including Transportation Management (TMS) or similar platforms. 
• API Proficiency: Strong understanding of API-based troubleshooting (advanced expertise is a significant plus).
• Domain Knowledge (Desirable): Familiarity with telematics and fleet management solutions, specifically focusing on Compliance, Asset, and Safety.

Strategic Problem Solving

• Ability to identify technical trends and implement solutions that prevent field failures.
• Experience evaluating bespoke, highly complex custom configurations and their impact on user workflows.
• Strong analytical skills with the ability to manage critical escalations in high-pressure environments.

Education & Availability

• Background: Technical degree in Computer Science or Engineering preferred, or equivalent practical experience.
• Flexibility: Willingness to participate in an on-call rotation and work outside standard hours to facilitate customer upgrades.

• Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
• Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
• System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale

• Natural instinct to empathize with users
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Comfortable with rotational shifts
• Strong technical and analytical skills
• Bachelor’s degree is required
• Internet requirement of at least 50 Mbps wired internet connection

About the Role: 

Technical Support Engineers manage, track, diagnose, troubleshoot, and identify root causes for customers in Technical Support. They also train, educate, assist, and provide guidance to other employees within Support and across the company, as needed. An important aspect is to identify and alert the necessary stakeholders on larger issues and trends, and understand the magnitude and scope of the issues before escalating directly to the Technical Lead/Engineering. As a bilingual Technical Support Engineer, you will be responsible for providing support in both Spanish and English.

What You’ll Do: 

• Exceed customer expectations in terms of quality, timeliness, documentation, resolution, and customer experience.
• Resolve support issues related to Motive's products.
• Investigate the source of errors or bugs using the available data and tools. Report inconsistencies and bugs to the Technical Lead/Engineering through Jira.
• Assess the impact and prevalence of issues by analyzing the data to determine the root cause.
• Utilize tools developed by the engineering team to modify erroneous user/driver data for resolving technical support issues.
• Providing constructive feedback to Tier 1 agents for training purposes and assisting with technical questions
• Build trusting relationships with customers by communicating openly and interactively over the phone, chat, and email.

What We’re Looking For: 

• Bilingual: Fluent in speaking Spanish and English (US)
• Skilled in written communication (both Spanish and English)
• 2 -3 years of experience in Customer Support, technical support, or software development, preferably in customer-facing roles.
• Familiarity with the software development process and tools for a SAAS based product.
• Candidate must possess technical knowledge/troubleshooting skills, and a willingness to learn and excel
• The candidate should be able to perform an in-depth root cause analysis
• Basic knowledge of SQL and Python is a plus

About the Role: 

As an Install Coordinator at Motive, you will be a crucial link between our internal teams and external partners, ensuring the smooth execution of hardware installations for our customers. This role is heavily administrative, requiring meticulous attention to detail and strong organizational skills. You will be responsible for coordinating and managing installation assignments, managing documentation, and maintaining communication with all stakeholders to ensure that projects are completed on time and to the highest standard. Your ability to work during US business hours will be key in facilitating seamless collaboration across time zones.

What You’ll Do: 

• Pre-Sales Support: Collaborate with Sales and Solutions Consultants to understand customer requirements and ensure that installation plans align with the scope of work outlined in pre-sales agreements. Assist in the preparation of installation quotes and timelines, providing input on resource allocation and scheduling feasibility.
• Record Management: Ensure all pre-sales documentation, such as vehicle lists, is complete and accurate. Issue and maintain key documents like statements of work and project plans, providing install partners with the necessary resources and information for successful installations.
• Installation Coordination: Assess the scope of work to select the most suitable subcontractor(s) for the job. Serve as their main point of contact during the initial booking, providing all necessary records and answering any scoping questions to ensure successful job acceptance and completion in the field.
• Client Communication: Participate in customer calls to provide high-level information about the assignment of install partners and the initial project plan. Act as a liaison to ensure Sales, Solution Consultants, and clients are well-informed and confident before the Implementation Project Manager takes over.
• Project Transition: Prepare and provide the Implementation Project Manager with comprehensive information on the customer, including key documentation, and any relevant insights. Ensure a smooth transition by sharing all necessary details to facilitate effective project management and successful implementation.

What We’re Looking For: 

• Experience: 3-5 years of experience in project coordination, logistics, or a similar administrative role. Experience with hardware installations, trucking, logistics, or fleet management sectors is strongly preferred. 
• Organizational Skills: Exceptional organizational skills with the ability to manage multiple projects simultaneously and prioritize tasks effectively. Attention to detail and the ability to track and manage complex schedules is essential.
• Communication Skills: Strong written and verbal communication skills (English), with the ability to convey information clearly and professionally to both internal and external stakeholders. Experience in coordinating across different time zones is an advantage.
• Technical Acumen: A basic understanding of telematics, hardware installation, and software deployment. Ability to quickly learn and adapt to new technologies and tools.
• Problem-Solving Skills: Ability to anticipate potential issues during the installation process and proactively address them. Strong problem-solving skills and the ability to work under pressure to meet deadlines.
• CRM Proficiency: Familiarity with Salesforce or other CRM platforms for tracking installation progress and managing customer interactions. Ability to generate and interpret reports to inform decision-making.
• Education: A BA/BS degree in a related field is preferred, but equivalent professional experience will also be considered.

• Prospect, educate & qualify leads to create sales-ready opportunities 
• Master the ability to evangelize the Podium story 
• Align Podium solutions with prospect business objectives & needs 
• Collaborate with sales reps to schedule prospect calls, meetings and demos 
• Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers 
• Make strategic outbound calls & emails daily 
• Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM 
• Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed

• Geographically located in ISLAMABAD/RAWALPINDI and MUST come into our office
• Speak English fluently
• 4-year degree preferred in Business or related field preferred
• 3+ months of customer facing experience in the US market. US Sales experience is highly preferred but not a must

Please note that candidates who have interviewed with our team within the past 6 months are not eligible for re-evaluation at this time.

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. 

About Motive:

Motive is building a world-class Business Development Representative (BDR) program to accelerate the development of high-performing talent for Sales Development Representative (SDR) and Account Executive (AE) positions. This initiative is designed to strategically expand Motive's reach into untapped market segments strategically, driving sustained business growth and fostering future sales leadership.

Role Overview:

As a Business Development Representative (BDR) at Motive, you will play a crucial role in generating early-stage sales activity and enriching our pipeline for the CMR segment (CFS 10-49). This intensive program is designed to develop your sales skills and prepare you for future growth within Motive. You will receive comprehensive training and coaching, with clear milestones for ramp-up and promotion eligibility.

Key Responsibilities:

Sales Pipeline Generation:

• To identify and qualify, execute outbound campaigns through various channels (calls, emails).
• Successfully schedule initial sales meetings and ensure high demo attendance rates.
• Conduct early-stage discovery conversations and effectively handle initial objections.
• Maintain meticulous CRM hygiene and accurately update pipeline status.
• Research, validate, and enrich prospect and company data using leading sales tools (e.g., ZoomInfo, Salesforce, Gemini)
• Accurately update and maintain lead records in the CRM in line with Motive standards
• Qualify, nurture, and convert prospects through outbound outreach and tailored communications

Quality Assurance:

• Actively participate in peer-reviewing Sales Qualified Opportunities (SQOs) to ensure quality standards.
• Attain and maintain all required certifications relevant to the role.
  
  
  

  Qualifications:

  • 1 year of experience in b2b,b2c sales/data operations, or equivalent work experience
  • Experience or strong interest in outbound sales, prospecting, or lead enrichment (SaaS or technology sector experience is a plus)
  • Familiarity with CRM systems and online research platforms preferred
  • Excellent written and verbal communication skills
  • Detail-oriented, organized, and adaptable to a fast-paced environment
  • Self-motivated, results-driven, and eager to develop a career in sales

  What We Offer:

  • A structured and supportive ramp-up and training plan.
  • Ongoing development opportunities, including skill-building workshops and leadership planning.
  • Continuous coaching and mentorship from experienced BDR Managers.
  • A clear career progression path within Motive's sales organization.

Karachi, Pakistan

More About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

•  Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.
•  Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
•  Lead Optimistically by Championing Growth and Development to Mobilize the
• Enterprise.

Role and Impact:

WPP Media Pakistan is looking for a Human Resources Business Partner who will act as a strategic advisor to business leaders, driving people initiatives aligned with business goals. You will play a critical role in shaping culture, enabling performance, and building future-ready talent within the organization.

Reporting of the role

This role is reports to Head of People.

3 best things about the job:

1. Be part of a dynamic, high-performance culture within the world’s leading media network
2.  Work alongside industry experts and leadership teams, gaining exposure to strategic decision-making
3. Drive real business impact through people strategy, not just HR operations.

In this role, what your goals will be:

In three months:

• Build strong understanding of business structure, teams, and key stakeholders
• Establish trusted relationships with leaders and employees across your area
• Support ongoing HR initiatives and quickly align with the people plan priorities.

In Six months:

• Lead talent mapping and participate in talent calibration and review sessions
• Support managers in performance management, engagement, and workforce planning
• Drive execution of key HR initiatives within your assigned business areas

In 12 months:

• Act as a trusted strategic HR advisor influencing business and people decisions
• Successfully implement succession plans and strengthen internal talent pipelines
• Deliver measurable impact on engagement, retention, and leadership development

 What will your day look like at WPP Media:

• Partner with business leaders to align people strategy with business objectives
•  Lead talent management initiatives, including talent mapping and succession planning
• Support recruitment strategy by identifying skill gaps and collaborating with hiring teams
• Provide employee relations guidance and coaching to managers
• Drive performance management cycles including goal setting and reviews
• Analyze people data and provide insights for better decision-making
• Support and implement HR projects and culture initiatives

Experience & Qualification:

• Bachelor’s / master’s degree in human resources
• 5+ years of HR experience, preferably in an HRBP or generalist role
• Strong understanding of talent management, employee relations, and business partnering
• Excellent stakeholder management and communication skills
• Ability to work in a fast-paced, dynamic environment
• Ability to work with cross-functional teams and manage multiple tasks

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process. 

About Pakistan

WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 87 million broadband users and 85 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 34 million subscribers and Tik Tok has replaced Instagram to become the second most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data & Analytics in Pakistan. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role: 

As a Senior Analyst on Motive’s Vendor Finance team, you will work at the intersection of Finance, Sales, and our Lending Partners (external). The Vendor Finance team (VF for short) coordinates deal processing with our sales stakeholders and their prospective customers when there is interest in a potential financing opportunity. Our team helps land deals for customers, while bringing cash to the business.

You will be interfacing with both internal and external partners, with the primary goal of processing deals quickly and accurately with your sales stakeholders. Candidates will need to be detail-oriented, patient, flexible, curious, and ready to support our GTM functions in a consultative manner.

What You’ll Do: 

● Consult with internal cross functional partners to process deals
● Work with external lending partners to provide the necessary information & documentation
● Develop the necessary documents per deal to ensure order management & lending partners have the requisite materials they need to process the deal
● Track, monitor, troubleshoot, and report on deals as they make their way through our deal pipeline
● Communicate internally & externally on strategy, process explanation, and financial information relevant to the deal
● Provide consultative opinions to GTM leadership on how to best position VF deals.
● Perform deal pricing analyses in Excel.

What We’re Looking For: 

● 5+ years previous consulting, financial analysis, sales operations, order management and/or pricing background preferred or working for a direct lender in a similar capacity is a plus.
● Bachelor’s Degree in Accounting, Business Administration, Finance from US/UK/Canada/Australia or minimum of 4 years work experience with multinational companies
● Experience in Salesforce and Microsoft Office/Google Suite
● Experience managing a team or leading projects
● Detail oriented with proven data analysis skills.
● Strong interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments.
● Self-starter with an ability to multi-task/prioritize to tackle large volumes of deal requests.

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

About the Role:

Implementation Consultant, Mid Market is responsible for building customer relationships and delivering value during the first phase of the customer’s journey with Motive. This position involves effectively onboarding new customers by implementing motive technology, ensuring early product adoption, and educating customers on the value of our motive product, features, and AI technology.

A customer-oriented focus is necessary to preserve long-term customer satisfaction. This position requires someone highly organized, has excellent communication skills, and demonstrates good relationship-building with customers.

What You'll Do:

• Serve as the primary point of contact for new customers during their implementation phase, focusing on our larger customers.
• Guide new customers through initial hardware/software/ setup and system training to ensure a timely and successful onboarding/product adoption
• Monitor customer progress and activities to ensure adoption and timely activation
• Demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, financial products team to resolve complex issues and improve customer experience
• Handle a large volume of phone conversations and email inquiries
• Build customer loyalty by delivering exceptional customer service 

What We're Looking For:

• 3+ years prior experience in a customer-facing role (sales or support)
• Demonstrate Salesforce proficiency & your ability to use data to inform engagement plans
• Demonstrate a clear understanding of what success looks like for customers and Motive
• Effective listening and problem-solving skills
• Excellent communication (both written and verbal) and presentation skills
• Proven ability to manage multiple responsibilities with a high attention to detail and professionalism
• Documentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus
• Experience with fintech and spend management technology is a plus
• Ability to build and maintain relationships with clients and their key personnel
• Ability to create presentations, project plans, SAAS/Fintech implementation plans and monitor progress and productivity on it
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills
• Receptive to feedback, willingness to learn and embrace continuous improvement

Lahore | Hybrid | Full-time

What you’ll do 

• Develop and implement the country growth strategy to take Payoneer Pakistan to the next level. Ensuring alignment with the overall global business growth plan. Drive initiatives to achieve and exceed customer performance, growth, and penetration targets across existing and new product lines.
• Lead and guide the country’s strategy both in the short and long term and ensure it translates into the execution of new Business Development, customer engagement and improved processes.
• Identifying the next growth opportunities, partnerships and solutions that will unlock the next phase of growth in Pakistan.
• Comfortable operating in a matrix environment while providing strategic leadership.
• Business & Customer Diversification: Foster a curious and creative mindset to explore new business opportunities in untapped verticals. Engage with customers and prospects, gain insights into various industries, and leverage problem-solving abilities to drive growth.
• Market Expansion: Drive the development of new verticals and business lines to unlock opportunities to collaborate with larger customers and enterprises in Pakistan.
• Partnerships and Distribution Channels: Identify and develop new SMB acquisition opportunities through potential distribution channels like mobile wallets, affiliates, platforms, banks, and industry associations.
• Cross-Functional Collaboration: Effectively communicate market needs and growth potential to APAC and global organizational functions, ensuring alignment with product, marketing, customer journey, revenue operations, FP&A, and other relevant departments.
• Operational Support: Be well-versed in all aspects of the business, including operations, data analytics, marketing, and partnerships. Provide support as required, aligning with the company's corporate functions.
• Market Leadership and brand representation: Serve as the main point of contact for Pakistan in collaboration with other company business lines. Act as the face of Payoneer in Pakistan, monitoring competitive activities, and actively representing the company at events, in local media, on social networks, exhibitions, and other relevant occasions. Proactively providing thought leadership internally and externally.
• Executive Collaboration: Demonstrate exceptional leadership and collaboration skills within the executive team, contributing to the overall success and growth of the organization.

Who you are 

• Bachelor's degree in Business Administration, or a related field. MBA is an asset.
• Proven track record of successfully developing and executing business growth strategies in a similar leadership role. Strong executional mindset balanced with a commercial growth orientation.
• Experience in leading and motivating high-performing sales and account management teams.
• Proven experience in sales and/or business development in one or more of the following industries: payments, digital marketing/advertise-Commerce and/or cross-border logistics or cross-border business.
• Strong understanding of the Pakistan market and industry trends.
• Excellent communication and presentation skills, both in English and Urdu.
• Experience in growing business via direct sales, channels, and partnerships
• Strong marketing and businesses development capabilities
• Stakeholder management experience - Demonstrated ability to build and maintain strategic partnerships with key stakeholders.
• Ability to see the bigger picture.
• Excellent communication and presentation skills (written, listening, speaking, and reading)
• Ability to make decisions in a changing environment, anticipate future needs and drive results
• Creative problem-solving skills with a focus on innovation and business expansion.
• Proficiency in data analytics, sales motions and mechanics, and marketing strategies.
• Knowledge of the fintech industry and payment solutions is a plus.

For this role you are also:

• Commercial focus (numbers, data analytics).
• Good relationship management skills (Relationships builder).
• Problem solver – working cross functionally with stakeholders regionally and globally.
• High level of organization flexibility and focus and ability to work under pressure.
• Flexibility to travel within the country and internationally as relevant.

Not a must but a great advantage:

• MBA degree
• 8+ years of experience in a growth oriented role
• Experience in the Consulting or Business/Market development a plus
• Experience in multi-national working environment (collaborating with remote teams) an advantage
• Experience using salesforce.com or a similar CRM system a plus
• Experience with data analytics & BI tools a plus

#LI-SL3

Principal Objective of Position:         

We’re looking for a versatile Track Delivery Specialist to join our team in Islamabad. Someone who can quickly take ownership across a variety of roles, from project delivery to support the design of our product and processes.

Your main responsibility as a Track Delivery Specialist will be to ensure that we onboard new projects, manage their delivery, and deliver value to our customers from day one. It’ll be your job to create the connection between our customer's project plans, the construction site, and our product.

You’ll be working in our Operations team, as well as closely with our customers, product, and computer vision teams on some of the most prestigious projects in the UK, US and GCC markets.

Key Functions of This Role: 

• Ensure onboarding of new projects from initiation stage
• Manage end-to-end project delivery effectively
• Deliver value to customers from day one
• Act as a bridge between customer project plans, construction sites, and the product
• Collaborate with the Operations team on daily activities
• Work closely with customers to understand and meet their requirements
• Coordinate with product and computer vision teams for smooth execution
• Contribute to projects across UK, US, and GCC markets

Education and Experience Required: 

• Bachelor’s or Master’s degree in Mechanical Engineering/Civil Engineering/Architecture.
• Fresh to 4 years of relevant professional experience required.

Knowledge, Skills, and Abilities Required: 

• You have a good understanding of reading  2D construction drawings and navigating through 3D models.
• You have a strong proficiency in English
• Attention to detail and ability to manage competing priorities.
• Strong interpersonal skills.
• Comfortable working cross-functionally in a fast-paced environment.
• Adaptable, passionate and have a strong work ethic.

Culture:

We're very proud of our people and the close-knit family culture we've built across London, Sarajevo and Islamabad offices. Despite the distances, we're united through the passion with which we approach our goals and the fun that we have along the way. The following should give you a good idea of what type of culture you'd be joining:

• We encourage proactivity and taking full ownership of problems and initiatives: we let you pave your own path and give you the space to continuously learn and grow even if it means taking a few detours.
• We support each other: if a process breaks or if you're struggling, you can always count on the people around you and the people far away from you, to help you get back on track.
• We run on feedback: direct and transparent praise and constructive criticism, communicated with the best of intentions. There is no other way to learn!
• Ideas and approaches are always judged on merit rather than source: we welcome discussions and challenges. This way everyone makes a tremendous impact no matter the role.

Essential Functions: 

Regular and reliable attendance is an essential function of this position.

• Ability to effectively communicate is an essential function of this position.
• Ability to utilize a computer for an extended period of time.

If this role isn't what you're looking for, please consider other open positions.

What this job can offer you

The Payroll Specialist Lead - Pakistan is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: Pakistan
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

Who We Are: 

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role: 

As an Installation Strategist in Motive’s Installation Services team, you will play a crucial role in how Motive sells and delivers technical engagements during the pre-sales process. The ideal candidate is adept at understanding customer business needs and crafting solutions that align with those needs. This role focuses on partnering with Sales and Customer Success teams to present solutions, assist with change management, and support the successful implementation of telematics solutions in customer fleets. This role requires adaptability to work during US business hours to ensure seamless collaboration across time zones.

What You’ll Do: 

• Partner with Sales: Collaborate closely with the Sales and Customer Success teams to identify and pursue new business opportunities by understanding client needs and delivering compelling solutions.
• Develop Strategies: Create and deliver customer-centric solutions, including prospect presentations and RFP responses, ensuring they align with the client's business objectives.
• Customer Engagement & Change Management: Work directly with clients to guide them through the change management process during the implementation of telematics solutions, offering support and strategies to ensure smooth adoption and integration into their fleet operations.
• Support Sales Processes: Contribute to the continuous improvement of sales processes and operations, ensuring alignment with overall business goals.
• Implementation Handoff: Owns the operational handoff to Implementation Consultants and Implementation Project Managers,  documentation, decisions, and context to enable seamless delivery.
• Sales Collateral: Collaborate with the Post Sales Operations team to maintain and update sales collateral and resources, ensuring they are current and effective.
• Continuous Improvement: Monitor the effectiveness of sales initiatives, identify areas for improvement, and provide actionable recommendations.

What We’re Looking For: 

• Experience: 3-5 years of experience in Professional Services, SaaS solutions, or a similar field, with a strong focus on customer engagement and solution development. Experience in the trucking, logistics, or related industries is an advantage, though not required.
• Technical Acumen: Ability to understand technical solutions and how they meet business needs, with the capacity to present complex concepts in a clear and compelling manner.
• Customer-Focused: Demonstrated ability to build strong relationships with clients, particularly in helping them through change management during technology implementation.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.

About the Role:

As a Motive Technical Documentation Writer, you will develop, edit, and maintain customer-facing Help Center articles that empower users to get the most from our products. Working closely with cross-functional product and support teams, you’ll gather essential insights and translate them into clear, helpful content for a non-technical audience.

Your responsibilities will go beyond writing—you will contribute to ongoing knowledge management initiatives, recommend improvements to the Help Center experience, and ensure our support content remains accurate and user-friendly. You’ll also have opportunities to participate in a range of collaborative projects, such as Help Center coding tasks, reporting on content metrics, supporting SEO strategy, contributing to user experience (UX) research, designing chatbot flows, and crafting video scripts.

What You’ll Do: 

• Create, update, and maintain high-quality Help Center support articles, ensuring clarity, consistency, and accuracy.
• Prepare well-structured drafts in the Content Management System (CMS) and edit images for articles, submitting content for review and approval.
• Collaborate with cross-functional teams to gather product information and develop new support content that meets customer needs.
• Contribute to technical and strategic initiatives, including Help Center coding (JavaScript, HTML, CSS), SEO optimization, data analysis, chatbot flows, and industry research.
• Identify content gaps, implement process improvements, and own projects that enhance the Help Center and overall customer experience.

What We’re Looking For: 

• 2+ years of relevant experience
• Bachelors degree in Communications, Writing, Media, Computer Science, Engineering or similar degrees
• Technical experience with SaaS and/or Hardware products
• Experience with Google product suite (Drive, Docs, Sheets, Gmail, etc)
• Hands-on experience with Content management system like zendesk/wordpress/hubspot
• Experience with SEO implementation 
• Comfortable working in the US EST shift - 6 PM (PKT) to 3 AM (PKT)

Who We Are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Onboarding Project Manager - SMB  is responsible for building relationships with customers and delivering value in the first 90 days of their journey with Motive. This position involves effectively onboarding the customers, ensuring early product adoption, and educating customers on the value of our products.

A customer-oriented focus is necessary in order to preserve long-term customer satisfaction. This position requires someone who is highly organized, has excellent communication skills, and demonstrates good relationship-building with customers.

What You'll Do:

• Serve as the primary point of contact for new SMB customers during their implementation phase
• Guide new customers through initial hardware/software setup and system training to ensure a timely and successful onboarding/product adoption
• Monitor customer progress and activities to ensure adoption and timely activation
• Demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, to resolve complex issues and improve customer experience
• Handle a large volume of phone conversations and email inquiries
• Build customer loyalty by delivering exceptional customer service 

What We're Looking For:

• 2+ years prior experience in a customer-facing role (sales and/or support)
• Demonstrate Salesforce proficiency & your ability to use data to inform engagement plans
• Demonstrate a clear understanding of what success looks like for customers and Motive
• Effective listening and problem-solving skills
• Excellent communication (both written and verbal) and presentation skills
• Proven ability to manage multiple responsibilities with a high attention to detail and professionalism
• Documentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus
• Ability to build and maintain relationships with clients and their key personnel
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills
• Receptive to feedback, willingness to learn and embrace continuous improvement

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description:

Who are we?

Motive is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. 

We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront. 

About the Role:
The role of an Associate Manager is to ensure the well-being and development of all employees to support the organization's goals. As a core leader, you will be responsible for motivating, encouraging, and supporting line management (pod leadership) in every aspect to enable the team to succeed. The primary duty will be to lead all the efforts driving the team of 100+ employees and strategically enable their performance by running multiple programs simultaneously. 

Additionally, you will be managing the performance, growth, and efficiency of the line managers and facilitating them to unlock the team's potential. Building strategies around performance management such as building the KPIs (key performance indicators) for all roles, identifying both low and high performers, and recognizing top performers while building a Performance Improvement Plan for low performers to help them achieve the minimum bar we set through KPIs will also be a crucial responsibility. 

Apart from these, you will be working with multiple department directors, internal managers, and other stakeholders, including HR, Benefits, Product, Compliance, Safety, and all the engineering teams to ensure effective communication and alignment with the company's goals and values. You will also identify and implement best practices to improve employee engagement, productivity, and overall team performance. 

Developing and implementing policies and procedures to ensure compliance with company standards, industry regulations, and legal requirements will be another responsibility. Finally, you will conduct regular performance evaluations and provide constructive feedback to all team members to improve their skills and competencies.

Responsibilities:

• Develop and maintain positive relationships with support teams, and partners to ensure long-term business success and growth.
• Identify and resolve conflicts or issues within the team or between teams to promote a harmonious and collaborative work environment.
• Foster a culture of innovation and creativity, leading the development of strategic plans that foster employee potential and growth.
• Enable the team towards success by motivating, encouraging, and supporting line management (pod leadership) in all aspects.
• Drive the team of 100+ employees by leading all efforts.
• Increase team performance strategically by implementing multiple programs simultaneously.
• Setting clear goals and expectations by defining roles and responsibilities, defining performance goals, and outlining project objectives.
• Manage the growth, performance, and efficiency of line managers and help them unlock the team's potential.
• Develop strategies for performance management, including creating KPIs for all roles and identifying high and low performers.
• Recognize top performers and create Performance Improvement Plans to help low performers achieve minimum KPI standards.
• Communicate effectively with stakeholders to ensure that all teams align with the company's goals and values.
• Implement best practices to improve employee engagement, productivity, and team performance.
• Develop and implement policies and procedures to ensure compliance with industry regulations, legal requirements, and company standards, and conduct regular performance evaluations to provide constructive feedback to improve team members' skills and competencies.
• To support organizational goals, ensure all employees' well-being and development are taken care of.
• To assist your team members in developing their skills by providing feedback on strengths and areas for improvement.
• Work with internal managers and other stakeholders to develop and implement cross-functional projects and initiatives that support organizational goals.
• Collaborate with HR to manage staffing needs, including recruitment, onboarding, training, and career development.
• Manage budgets, forecast expenses, and identify areas for cost-saving opportunities.
• Continuously evaluate and improve team processes, communication, and workflows to increase efficiency and productivity.
• Encourage team members to share their ideas and insights.

Expectations from the Role:

In this role, you will work with Directors, and Higher Management across the team and the organization and will be expected to:

Develop Strategies - Develop and implement long-term plans to achieve the company's goals, while considering potential risks.

Build Teams - Develop and lead high-performing teams that are aligned with the company's goals and values, and provide support and guidance to team members.

Manage Resources - Allocate resources effectively and efficiently, balancing budget constraints with the needs of the business to ensure the company's financial success.

Mentor – Help team with project management framework, tooling, and on data analysis, and visualization tools and techniques.

Streamline Operations - Identify opportunities to automate and optimize processes to increase productivity and efficiency.

Foster Innovation - Encourage experimentation and creative problem-solving to uncover new ideas and opportunities for business development.

Conduct Analysis - Gather and analyze data to identify patterns and trends, and use insights to make informed decisions that drive growth.

Drive Results - Establish clear performance objectives, set key performance indicators (KPIs), and track progress to ensure that the company is meeting its targets.

Communicate Effectively - Articulate a compelling vision and communicate with clarity to engage and motivate stakeholders, both within and outside the organization.

Foster Collaboration - Encourage cross-functional collaboration and partnership-building to foster innovation, reduce silos, and promote a culture of shared success.

Embrace Change - Continuously evaluate and adapt to changing market conditions and customer needs, and lead the organization through transformational change.

Foster Learning - Encourage ongoing learning and professional development for employees, and provide opportunities for growth and advancement.

Manage Risk - Identify and manage potential risks and vulnerabilities to the organization, and develop contingency plans to mitigate any negative impacts.

What We’re Looking For:

• Experience leading and driving a support-focused continuous growth to the organization
• Bachelor's degree in a relevant field (e.g. Business Administration, Management, Human Resources)
• At least 4 years of experience in a managerial role, preferably in a similar industry
• Strong leadership skills and ability to motivate and inspire teams toward success
• Excellent communication and interpersonal skills to build relationships with stakeholders at all levels
• Ability to multitask and manage multiple projects simultaneously while ensuring timely delivery of all tasks
• Strong analytical and problem-solving skills to identify areas of improvement and implement effective solutions
• Prior experience working in a fast-paced environment, partnering with senior stakeholders to deliver business outcomes
• Knowledge of performance management strategies and tools, including KPIs, performance evaluations, and employee development plans
• Understanding of industry regulations and legal requirements related to HR and employee management
• Prior experience leading change management across large organizations

About the Role: 

Motive is looking for an experienced Associate Manager of Technical Support to join our Global Technical Support Engineering organization. In this role, you will be focused on leading a growing team of highly technical field engineers in addition to leading strategic projects. Developing the team’s technical knowledge and soft skills through regular meetings, objectives, and on-the-job coaching will be a critical function of the position. Motive is rapidly growing and will continue to scale at a fast pace

What You’ll Do: 

• Provide day-to-day management for direct reports, ensuring they can be successful in assigned performance objectives.
• Setting team goals in alignment with Technical Support objectives, and assisting direct reports in the definition and attainment of individual goals.
• Advocating for customers and defining ways to contribute to the customer experience continually.
• Key partner to product teams and development teams, collaborating with engineering to resolve core product issues.
• Partner with the support operations and delivery teams to identify, monitor, and report trends.
• Build, implement, and improve internal reporting and other processes to optimize team productivity.
• Serve as the top-line escalation point for high-priority support cases, including overall triage and management.
• Deliver strategic projects on a timely basis.
• Report metrics and case management updates to the Technical Support Manager and Director
• Speak with customers, if needed, for escalated and urgent inquiries to minimize customer churn
• Provide a 360 loopback to Product and Engineering
• Create & Contribute to the knowledge base & documentation of the resources and processes
• Shared responsibility for Manager On-Call duties as part of a schedule with the other Technical Support Managers.
• Proven ability to showcase change and impact on key org-level initiatives. 
• Learn quickly and adapt to Motive’s process and translate it into their own interactions with the team. 

What We’re Looking For: 

• Minimum 2-3 years of experience in a leadership role. 
• Excellent verbal and written communication skills and the ability to work effectively in a team environment.
• Knowledge in the Motives product line.
• Excellent presentation skills coupled with a strong leadership presence.
• Communication is a core strength. Heavy focus on using data to articulate a story or an issue.
• Excellent time management skills and a strong sense of urgency.
• Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends; a real passion for solving technical problems.
• Experience working with and improving Support ticketing systems, tools, and processes
• Flexibility to handle critical cases after hours as needed.
• Ability to communicate complex ideas effectively verbally and in writing with both customers and internal stakeholders.
• Preferred Skill Set: SFDC Reporting, Tableau, GSuite/MS Office, Data Analytics, etc.
  
  

About the team

The Careem Data Science team’s mission is to drive competitive value from data at scale through building AI models to optimize user experiences, decision making, operational efficiencies, and lead the region’s AI ecosystem. As one of the leaders in this team, you will be at the forefront of fulfilling this mission. You will be working with and leading the top data science talent of the region, leveraging AI to solve the region’s day-to-day problems, through state-of-the-art machine learning, optimization, deep learning, and RL models, that are deployed on top of our own in-house AI platform, serving users in real-time.

What you'll do

• Build a long-term vision on how we can rethink our customer acquisition and engagement strategies, leveraging data in our decision making.
• Drive exploratory analysis to understand the ecosystem, user behavior, identify new levers to help move metrics, and build models of user behaviors for analysis and product enhancements.
• Shape and influence data/ML models and instrumentation to optimize the product experience and generate insights on new areas of opportunity and new products.
• Provide product leadership by sharing data-based recommendations to communicate state of business, root cause of change in metrics, and experimentation results influencing product and business decisions
• Implement scalable machine learning algorithms that will be used in production on big data.
• Embark on exploratory data analysis projects to achievea  better understanding of phenomena as well as to discover untapped areas of growth and optimization. 
• Answer complex analytic questions from big data sets to help Careem shape its products and services in a better way.
• Help define and track the appropriate key metrics for specific projects. 
• Design and run randomized controlled experiments, analyze the resulting data, and communicate results with other teams.
• You will always challenge the status quo and continually investigate new data processing technologies and seek to ensure that we follow the industry best practices.

What you'll need

• Experience in data mining, predictive modeling, time series analysis, machine learning, Big Data methodologies, transformation and cleaning of both structured and unstructured data.
• Advanced degree in a quantitative discipline such as Physics, Statistics, Mathematics, Engineering or Computer Science.
• Strong problem solving and coding skills.
• Solid knowledge of and experience with marketplace problems in ride hailing and delivery services. 
• Solid knowledge of AB testing, classic ML and DL
• Solid understanding of recommendations, learning to rank, uplift modeling and matching problems. 
• Fluency in English along with excellent oral and written communication skills.
• Proficiency and demonstrated experience in: Python, SQL, Spark, Hive.
• Demonstrated experience with database technologies (e.g. Hadoop, BigQuery, Amazon EMR, Hive, Oracle, SAP, DB2, Teradata, MS SQL Server, MySQL).
• Demonstrated experience with business intelligence and visualization tools (Tableau, MicroStrategy, ChartIO, Qlik) along with geospatial data processing skills is a plus.
• Knowledge of Agile methodologies.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

• Prospect, educate & qualify leads to create sales-ready opportunities 
• Master the ability to evangelize the Podium story 
• Align Podium solutions with prospect business objectives & needs 
• Collaborate with sales reps to schedule prospect calls, meetings and demos 
• Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers 
• Make strategic outbound calls & emails daily 
• Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM 
• Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed

• Geographically located in LAHORE and MUST come into our office
• Speak English fluently
• 4-year degree preferred in Business or related field 
• Two years B2B technical sales experience (or other qualified sales experience) 
• Proven success in prospecting new markets and setting appointments with new business

Please note that candidates who have interviewed with our team within the past 6 months are not eligible for reevaluation at this time.

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. 

About the team

The Design team at Careem crafts user experiences that are simple, intuitive, and delightful. As part of our interdisciplinary group of designers, researchers, writers, and brand experts, you will play a crucial role in shaping how millions of users across the region engage with the Careem app. The team is now building an in-house content marketing team to support copy needs across all verticals, reducing reliance on external vendors and Studio X.

About the role

We are looking for a talented and versatile Senior Copywriter (English) to join our Product Design team. You will play a key role in shaping and delivering content across marketing and product surfaces—including push notes, CRM campaigns, and in-app banners. You will also help refine Careem’s tone of voice across digital experiences and campaigns.

What you'll do:

• Write persuasive, concise, and brand-aligned copy for marketing and product use cases
• Collaborate with designers, PMs, marketers, and engineers to deliver cohesive content experiences
• Lead efforts in copy reviews, content QA, and refinement for product and campaign rollouts
• Contribute to building scalable content systems and guidelines
• Adapt content rapidly to shifting business needs across verticals like Q-commerce, ride-hailing, and food

What we're looking for:

• 2–4 years of experience in UX writing or digital copywriting, ideally with e-commerce or Q-commerce apps
• Mastery of English grammar, tone, and brevity
• Portfolio showcasing product-facing content, especially app interfaces and CRM work
• Ability to work in fast-paced environments with rapid turnaround needs
• Experience with CRM platforms, push notifications, and banner content
• Nice-to-have: Familiarity with Figma or design collaboration tools

About the Team

Careem Deliveries is looking for a Corporate Collections Lead for its Careem B2B business to ensure that customers’ debts are collected in line with contractual terms.

What You'll Do: 

• Effective collaboration with team members, business partners and stakeholders across markets including UAE, KSA & Qatar, and Jordan for recovery/collection from clients
• Collection of due receivables  from clients in a timely manner as per credit terms of the service contract and Careem’s credit and collection policy
• Regular monitoring of client payments and dispute  resolution where necessary
• Investigation of payment discrepancies
• Issuing Credit notes to clients in oracle 
• Generating SOAs of clients for visibility and action on due receivables 
• Performing required analysis, reports and controls
• Ensuring performance metrics are met
• Address client inquiries or disputes related to payments and resolve issues promptly.
• Prepare regular aging reports and share updates on outstanding receivables with the team.
• Contact customers via phone or email to ensure prompt payment of invoices.
• Record incoming payments and match them against customer invoices.
• Update AR aging report before collection call
• Timely follow up with customers
• Good knowledge of IFRS 9
• Create and share invoices with customers timely and accurately
• Lead Collection call with all the stake holders for all markets
• Make sure to resolve the issues before the next call
• Setup meeting with client if required to resolve the issue and release of payment
• Support internal departments to improve team performance.
• Make sure to meet the collections targets and avoid ECL impact.

What You'll Need: 

• Degree in Economics, Accounting or any related Finance/Business course preferred
• 3-4+ years of relevant work experience 
• Previous experience with Oracle would be a plus
• Proactive approach and demonstrating full ownership of assigned tasks
• Good knowledge of Excel
• Excellent communication and negotiation abilities

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Role

We’re looking for a Product Operations Lead to join our team and play an instrumental role in ensuring customers find what they need in app while driving growth. Reporting to the Lead Product Manager, you will work at the intersection of product, engineering, marketing, commercial, and operations, helping shape the in-app experience through content configuration, segmentation, and optimization. This role is based in Karachi or Lahore under Tenants (Laundry, Home & Spa, Cleaning) squad. 

Key Responsibilities

• Content Management & Strategy – Set up, manage, and optimize in-app content, ensuring relevance and consistency to improve conversion and engagement.
• Personalization & Segmentation – Ensure content is tailored to different customer cohorts, maximizing relevance and impact.
• Performance Monitoring & Optimization – Track content performance, analyse data, and iterate based on insights to improve customer experience and drive growth.
• Cross-functional Collaboration – Work closely with Product, Engineering, Marketing, Commercial, Analytics, and Operations teams to align on content strategy and execution.
• Process Improvement – Identify inefficiencies, recommend solutions, and implement scalable processes for content management.
• Project Management – Manage multiple initiatives across product, operations, and marketing, ensuring smooth execution and impact.
• Data-Driven Insights – Analyze customer behavior, content performance, and industry trends to refine content and enhance user experience.

What We’re Looking For

• Experience: A minimum of 0 to 2 years of experience in product operations and execution.
• Education: Bachelor’s degree in related quantitative field (MBA preferred).
• Problem Solver – Ability to proactively identify challenges and work collaboratively on solutions.
• Attention to Detail – Meticulous in managing content, tracking performance, and analyzing data.
• Strong Communicator – Effective in working across teams, gathering feedback, and driving alignment.
• Analytical Mindset – Comfortable interpreting data and turning insights into actionable improvements.
• Project Management Skills – Organized, able to prioritize multiple initiatives, and meet deadlines.
• Tech Enthusiast – Nice to have: App Engine (Internal Tool), SQL (Basic reading/writing), Data Segmentation tools experience
• Customer-Centric – Passionate about delivering a great experience and putting the customer first.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

What this job can offer you

The Payroll Specialist Lead - Pakistan is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: Pakistan
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

More About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

•  Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
•  Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
•  Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role and Impact:

WPP Media Pk is seeking Assistant Manager Billing. You will be responsible for all tasks and billing activities. You will support billing operations and ensuring smooth processes within the company.

Reporting of the role

This role reports to the Senior Manager Billing.

3 best things about the job:

1. A competitive yet fun environment that combines the best of being excellent media planners of creative media thinking and at the same time being part of the largest media company in the world.
2. Opportunity to learn and create leading work, working alongside specialist departments, who are evolving experts in the field.
3. Be an expert billing operation.

In this role, what your goals will be:

In three months, you would have:

• Able to assist the team in recording vendors’ invoices and perform cost of sales reconciliation (costing function).
• Able to handle billing functions and post journal entries with close supervision by Team Leader.

In six months, you would have:

• Able to handle billing, costing and collection of a portfolio of client accounts with moderate level of supervision.
• Perform journal entries posting independently.

What will your day look like at WPP Media:

• Raising Invoices and send to client (Invoice costing invoice tracking rate card verification, plan reconciliation, approval confirmation generate invoice, invoices verification, scanning of invoices and dispatch to client).
• Maintain Billing WIP (Ensure all RO are billed in time)
• Payment follows up (To ensure that all above mention billed paid by client on time)
• Supporting Role to business team both at client & internal (preparing reports providing useful analysis data)  

Experience & Qualification:
• Bachelor’s degree in finance, Accounting, or a related field
 • 2–3 years of relevant experience in billing, finance operations, or accounting
 • Strong understanding of invoicing, reconciliation, and collections
 • Good analytical and coordination skills
 • Ability to work with cross-functional teams and manage multiple tasks

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process. 

About Pakistan

WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 87 million broadband users and 85 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 34 million subscribers and Tik Tok has replaced Instagram to become the second most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data & Analytics in Pakistan. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

The Role

Telnyx infrastructure team is building a next-generation platform that spans across multiple cloud providers and multiple continents. We leverage the Telnyx private backbone network with cross-connects to major cloud providers like AWS, Azure, GCP, and IBM Cloud to build a cloud-agnostic, highly available platform. With our lean team, we're currently running infrastructure in 10 PoPs and 3 continents.

In This Role You Will

• Design, develop, and deploy scalable solutions for managing databases like PostgreSQL, MySQL, Cassandra, Kafka, RabbitMQ, Redis, and others, both in virtualized environments and Kubernetes clusters.
• Collaborate with engineering to identify and resolve pain points in managing large-scale, high-availability database infrastructure.
• Lead the migration of existing database services from VMs to Kubernetes, ensuring minimal downtime and seamless transitions.
• Support disaster recovery, backup strategies, and performance tuning for on-premise database systems.
• Implement and manage observability, logging, and alerting systems. 

Must-Have Experience:

• 3+ years of professional experience in infrastructure operations, especially in Linux-based systems.
• Expertise in at least one deployment and orchestration technology (Kubernetes, Ansible, or Terraform), with a focus on deploying and managing stateful applications
• Skills in scripting languages such as Bash, Python, or similar, to automate workflows and manage infrastructure.
• Hands-on experience managing at least one relational databases like PostgreSQL or MySQL

You’d Be A Good Fit If You Have

• Experience with non-relational databases such as Cassandra, OpenSearch, or other distributed data stores.
• Familiarity with streaming and messaging platforms like Kafka or RabbitMQ, including scaling and monitoring in a distributed setup.
• Proficiency in observability tools like Prometheus, Grafana, ELK stack, or others to ensure system performance and reliability.

Bonus Points For:

• Knowledge of service discovery tools like Consul, or similar technologies, would be a great advantage

Growth Opportunities: 

• Act as a strength multiplier to product engineering efforts. 
• Learn about every technology stack used at Telnyx. 
• Work at the intersection of the social and the technical, with growth opportunities in both.

#LI-KG1

#LI-REMOTE

About the Team:

Part of Careem NextGen Team, the mission of the program is to train the new Analysts to build Analytical excellence foundations with high standards. You will have access to some of the most exciting projects and advanced tech for accelerated learning and exposure, leveraging modern analysis and visualization tools to solve the region’s day to day problems.

The Careem Analytics team’s mission is to build and track the full lively picture for Careem businesses and experiences, uphold the experience bar, provide actionable insights, formulate problems and contribute to solving them. 

Responsibilities

• Collect, clean, and analyze structured and unstructured data from various internal and external sources.
• Build and maintain dashboards and reports to track KPIs and business performance.
• Work with cross-functional teams (product, engineering, and operations) to understand data needs and deliver actionable insights.
• Conduct exploratory data analysis (EDA) to identify trends, patterns, and anomalies.
• Support experimentation (A/B testing) and data-driven decision-making.
• Write SQL queries and use analytical tools to extract, transform, and analyze data efficiently.
• Leverage AI and automation tools to streamline recurring analytical tasks, improve data workflows, and enhance productivity.
• Explore opportunities to integrate AI-assisted insights (e.g., anomaly detection, trend forecasting, text summarization) into dashboards and reports.
• Document data definitions, methodologies, and analysis processes.
• Ensure data quality, integrity, and accuracy in reporting systems.
• Present findings clearly through visualizations and storytelling to both technical and non-technical stakeholders.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Data Science, Statistics, Economics, or a related field.
• 0–2 years of experience as a Data Analyst or in a similar analytical role.
• Strong SQL skills and proficiency in at least one analytical language (Python or R).
• Strong SQL and Python skills, with experience in analytical libraries (e.g., pandas, NumPy, SciPy).
• Hands-on experience with BI and visualization tools (e.g., Power BI, Tableau, Looker, or Metabase).
• Understanding of data modeling, ETL processes, and database concepts.
• Basic knowledge of statistics and hypothesis testing.
• Familiarity with AI tools (e.g., ChatGPT, Gemini, Copilot) and an understanding of how to apply them to automate analyses, improve data exploration, and enhance decision-making.
• Curiosity to experiment with emerging AI capabilities for workflow optimization and insight generation.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent communication and presentation skills with the ability to explain insights effectively.
• Strong attention to detail, analytical curiosity, and a bias for driving measurable impact.
• Experience with version control (Git) and data warehouses (BigQuery, Redshift, Snowflake) is a plus.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team:

At Careem, the mission for the NextGen Programme is to help grow our engineers by learning how to write Clean Code, use SOLID principle techniques, and design reliable systems. The ultimate goal is to train new engineers to build excellent foundations with high standards. Our Programme covers vast areas in engineering:  Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security and QA.

Part of Careem NextGen Team, the mission of the program is to train the new Analysts to build Analytical excellence foundations with high standards.You will have access to some of the most exciting projects and advanced tech for accelerated learning and exposure, leveraging modern analysis and visualization tools to solve the region’s day to day problems.

The Careem Analytics team’s mission is to build and track the full lively picture for Careem businesses and experiences, uphold the experience bar, provide actionable insights, formulate problems and contribute to solving them. 

Responsibilities:

• Act as the first point of contact to answer all business data queries
• Develop effective reporting solutions by utilizing engineering best practices and various reporting tools
• Participate in continuous improvement of these reporting solutions
•  Ability to quickly understand business requirements and questions and find innovative ways to answer those through data analysis
• Drive and support your designated business unit by converting complex data and findings into understandable tables, graphs, and written reports 
• Present appropriate analysis and commentary to technical and non-technical audience 
• Gain subject matter expertise and help define appropriate key metrics for the business unit and discover untapped areas for business improvement 
• Run regular data integrity audits 
• Devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls 
• Gather data about consumers, competitors, and market conditions

Qualifications:

• 2-4 years of demonstrated experience working in an analytical role 
• 1+ years of demonstrated experience with business intelligence and visualization tools creating management dashboards 
• Strong analytical skills with expertise in SQL and large datasets 
• Passion for learning new technologies and working on large-scale, impactful products.
• Expert at writing SQL queries against large amounts of data 
• Self-starter with excellent communication, organizational skills, and the ability to work in complex operational environments.   
• Ability to get hands-on in a complex operational environment 
• Must be process oriented and a logical thinker with good attention to detail 
• Experience with BI tools (e.g., Tableau, MicroStrategy, Looker) for dashboards 
• Knowledge of Python, R, Spark, Hive, and data lakes (preferred)

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a Careem colleague you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Enjoy the flexibility that comes with the trust of being an owner; work in a hybrid style with a mix of days at the office and at home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
• Access to healthcare benefits and fitness reimbursements for health activities including: gym, health club and training classes.

About the team

The Talent & Culture (T&C) team at Careem is on a mission to create an environment where our colleagues can do their best work and grow every day. We are partners to the business, driving people strategies and culture that align with our purpose of simplifying lives and building an awesome organisation. You will be joining a dynamic, passionate, and collaborative team that thrives on solving complex problems and delivering meaningful impact across all functions and markets.

About the role

As a Senior People Business Partner, you will be a trusted people advisor and culture partner to our business leaders in Pakistan. Your role will be critical in aligning business objectives with people solutions, enabling leadership capability, enhancing colleague experience, and delivering on our organisational goals. You will work closely with leaders across multiple functions, acting as a catalyst for performance, engagement, and cultural growth.

What you'll do

• Partner with business leaders to develop and execute people strategies that drive business performance and colleague engagement
  
  
• Coach and influence senior leaders on key people topics such as organisational design, leadership development, talent planning, and change management
  
  
• Collaborate with Centres of Excellence (CoEs) to deliver solutions in performance management, learning & development, compensation, and talent acquisition
  
  
• Lead strategic projects that build leadership effectiveness, improve team dynamics, and support change initiatives
  
  
• Act as a guardian of Careem culture, design and implement initiatives ensuring alignment with our values and ways of working
  
  
• Use data and insights to identify trends and opportunities, and propose impactful actions
  
  
• Provide expert guidance on people policies, employment law, and best practices in the region
  
  

What you'll need

• 8+ years of progressive HR experience, with at least 4 years in a business partnering capacity
  
  
• Experience working in fast-paced, tech-enabled or high-growth organisations
  
  
• Strong stakeholder management skills and the ability to influence without authority
  
  
• Proven track record in coaching leaders, driving culture change, and delivering strategic people initiatives
  
  
• Data-driven mindset with strong analytical and problem-solving skills
  
  
•  Good understanding of local labor laws and HR practices in Pakistan
• Strong personal credibility, integrity, and alignment with Careem’s values

What you'll do

• Work closely with other engineers on the team to build highly scalable and robust backend applications and services.
• Write high quality, performant and reliable code while working on defined tasks/bugs independently.
• Work independently to understand functional specifications and deliver complete features.
• Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.
• Participate in team agile and engineering practices and contribute to their continuous evolution.

What you'll need

• 4+ years of professional software development experience.
• Bachelor's Degree in Computer Science or other related technical field.
• Working experience with at least one modern object-oriented programming language:  Java OR Golang
• Working knowledge of Computer Science fundamentals including: object-oriented design, data structures and algorithms.
• Experience operating online systems reliably including deploying changes to production in live systems.

Preferred skills & qualifications

• Master's Degree in Computer Science or other related technical field.
• Experience with Java Spring, Golang and Cloud platforms such as Azure, Google Cloud Platform and AWS.
• Experience working with container technology including Docker and Kubernetes.
• Experience working with relational and non-relational database systems.
• Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. 

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in the office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities, including gym, health club, and training classes.

About the Role

This role sits at the core of Careem's NextGen program, our initiative to grow the next generation of engineers across the organization. This isn't just about writing code; it’s about reimagining how we build. We are looking for AI-native engineers—problem-solvers who leverage AI to automate the mundane, architect scalable systems at lightning speed, and focus their human intellect on high-level design.

As a Senior Software Engineer I in the Central Engineering team, you are a force multiplier. You don’t just deliver features; you set the standard for how they are delivered. You will bridge the gap between complex requirements and elegant, AI-augmented implementations, owning large components of our ecosystem and relentlessly driving excellence through automation.

What You'll Do

• AI-Driven Development: Lead by example in using AI tools (Claude Code, LLMs, automated agents) to accelerate the entire SDLC—from rapid prototyping to automated testing and documentation.
• Ownership: Design, develop, and maintain complex, full-stack features, owning the lifecycle of your services—from initial system design and API contracts to deployment and on-call support.
• System Architecture: Contribute significantly to system design discussions, evolving patterns to ensure our microservices are scalable, decoupled, and resilient.
• Quality & Mentorship: Maintain a high bar for code quality through deep code reviews. Actively mentor Software Engineers (I & II), fostering a culture of AI-first thinking.
• Operational Excellence: Participate in on-call rotations, lead incident post-mortems, and build "self-healing" systems with automated monitoring.

What You'll Need

• Experience: 6+ years of professional software development experience with a proven track record of shipping high-scale distributed systems.
• The AI-First Mindset: You have integrated AI tools into your daily workflow to increase velocity and code quality.
• Technical Stack: Proficiency in modern backend languages (Go, Java, or Node.js) and a deep understanding of React and TypeScript on the frontend.
• Distributed Systems: Advanced knowledge of REST/gRPC, message brokers (Kafka/RabbitMQ), and both SQL/NoSQL databases.
• Cloud & Infrastructure: Deep familiarity with Docker, Kubernetes, and CI/CD pipelines, with the ability to own your infrastructure on AWS.
• Bonus Points: Experience building/integrating AI agents or LLM wrappers, and a history of contributing to open-source projects or tech blogs.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. 
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
• This role is open to be hired in Karachi and Lahore

What you'll do

• Work closely with other engineers on the team to build highly scalable and robust backend applications and services.
• Write high quality, performant and reliable code while working on defined tasks/bugs independently.
• Work independently to understand functional specifications and deliver complete features.
• Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.
• Participate in team agile and engineering practices and contribute to their continuous evolution.

What you'll need

• 4+ years of professional software development experience.
• Bachelor's Degree in Computer Science or other related technical field.
• Working experience with at least one modern object-oriented programming language:  Java OR Golang
• Working knowledge of Computer Science fundamentals including: object-oriented design, data structures and algorithms.
• Experience operating online systems reliably including deploying changes to production in live systems.

Preferred skills & qualifications

• Master's Degree in Computer Science or other related technical field.
• Experience with Java Spring, Golang and Cloud platforms such as Azure, Google Cloud Platform and AWS.
• Experience working with container technology including Docker and Kubernetes.
• Experience working with relational and non-relational database systems.
• Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. 

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in the office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities, including gym, health club, and training classes.

What you'll do

• Design and build advanced, scalable applications written in Kotlin, Java and Kotlin Multiplatform.
• Work with the product and design teams to understand end-user requirements and use cases and translate them into pragmatic and effective technical solutions.
• Integrate with our backend services to make sure we are delivering a great
  mobile user experience that is super-fast for end users.
• Own end-to-end product modules and features from requirements to going live.
• Design and review code, troubleshoot and act as a consultant to your peers on technical matters.
• Gather requirements by interacting directly with the end-users and advocate delightful user experiences.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Participate in team agile and engineering practices and lead their continuous evolution.

What you’ll need 

• 5+ years of Android application development with extensive use of Kotlin Multi Platform and well-known DI frameworks.
• Experience building well architected applications that follow well established design patterns independently and without supervision. 
• Good understanding of the full mobile development life cycle. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of interactive application development paradigm under Android, memory management, file I/O, network programming, concurrency and multithreading and publishing Android apps in the Play Store.
• Experience working with remote teams in an Agile/Scrum environment to deliver high-quality software against aggressive schedules.
• Excellent communication skills (written and verbal, formal and informal). 
• Reactive programming (Rx, ReactiveCocoa, ReactiveSwift etc.) experience is a big plus.
• Experience in Navigation based applications is a big plus.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

What you'll do

• Design and build advanced, scalable applications written in Kotlin, Java and Kotlin Multiplatform.
• Work with the product and design teams to understand end-user requirements and use cases and translate them into pragmatic and effective technical solutions.
• Integrate with our backend services to make sure we are delivering a great
  mobile user experience that is super-fast for end users.
• Own end-to-end product modules and features from requirements to going live.
• Design and review code, troubleshoot and act as a consultant to your peers on technical matters.
• Gather requirements by interacting directly with the end-users and advocate delightful user experiences.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Participate in team agile and engineering practices and lead their continuous evolution.

What you’ll need 

• 5+ years of Android application development with extensive use of Kotlin Multi Platform and well-known DI frameworks.
• Experience building well architected applications that follow well established design patterns independently and without supervision. 
• Good understanding of the full mobile development life cycle. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of interactive application development paradigm under Android, memory management, file I/O, network programming, concurrency and multithreading and publishing Android apps in the Play Store.
• Experience working with remote teams in an Agile/Scrum environment to deliver high-quality software against aggressive schedules.
• Excellent communication skills (written and verbal, formal and informal). 
• Reactive programming (Rx, ReactiveCocoa, ReactiveSwift etc.) experience is a big plus.
• Experience in Navigation based applications is a big plus.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

What you'll do

• Design and build advanced, scalable applications written in Kotlin, Java and Kotlin Multiplatform.
• Work with the product and design teams to understand end-user requirements and use cases and translate them into pragmatic and effective technical solutions.
• Integrate with our backend services to make sure we are delivering a great
  mobile user experience that is super-fast for end users.
• Own end-to-end product modules and features from requirements to going live.
• Design and review code, troubleshoot and act as a consultant to your peers on technical matters.
• Gather requirements by interacting directly with the end-users and advocate delightful user experiences.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Participate in team agile and engineering practices and lead their continuous evolution.

What you’ll need 

• 5+ years of Android application development with extensive use of Kotlin Multi Platform and well-known DI frameworks.
• Experience building well architected applications that follow well established design patterns independently and without supervision. 
• Good understanding of the full mobile development life cycle. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of interactive application development paradigm under Android, memory management, file I/O, network programming, concurrency and multithreading and publishing Android apps in the Play Store.
• Experience working with remote teams in an Agile/Scrum environment to deliver high-quality software against aggressive schedules.
• Excellent communication skills (written and verbal, formal and informal). 
• Reactive programming (Rx, ReactiveCocoa, ReactiveSwift etc.) experience is a big plus.
• Experience in Navigation based applications is a big plus.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

By applying here you will be considered for multiple similar positions within Careem across several teams and if you are successful we will match you to the best fit role based on your career and personal preferences.

What you'll do

• Work closely with other engineers on the team to build highly scalable and robust backend applications and services.
• Write high quality, performant and reliable code while working on defined tasks/bugs independently.
• Work independently to understand functional specifications and deliver complete features.
• Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.
• Participate in team agile and engineering practices and contribute to their continuous evolution.

What you'll need

• 4+ years of professional software development experience.
• Bachelor's Degree in Computer Science or other related technical field.
• Working experience with at least one modern object-oriented programming language such as Java, C#, C++, Golang, Kotlin.
• Working knowledge of Computer Science fundamentals including: object-oriented design, data structures and algorithms.
• Experience operating online systems reliably including deploying changes to production in live systems.

Preferred skills & qualifications

• Master's Degree in Computer Science or other related technical field.
• Experience with Java Spring, Golang and Cloud platforms such as Azure, Google Cloud Platform and AWS.
• Experience working with container technology including Docker and Kubernetes.
• Experience working with relational and non-relational database systems.
• Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. 

About the team

Join us as we solve some of the most difficult problems that our region faces at scale while creating stellar experiences for our Customers, Captains (drivers) and Merchants. You will have a chance to work on cutting edge technology and with a diverse set of talented individuals across many geographies.

By applying here you will be considered for multiple similar positions within Careem across several teams and if you are successful we will match you to the best fit role based on your career and personal preferences.

What you'll do

• Design and build advanced, scalable applications in Swift.
• Write high quality, performant and reliable code while working on defined tasks/bugs independently.
• Work with the product and design teams to understand end-user requirements and use cases, and translate them into pragmatic and effective technical solutions.
• Unit-test code for robustness including edge cases, usability, and general reliability.
• Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.
• Participate in the team’s agile and engineering practices and contribute to their continuous evolution.

What you'll need

• 4+ years of iOS application development with extensive use of Swift
• Bachelor's Degree in Computer Science or other related technical field.
• Full understanding of the mobile development life cycle. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of interactive application development paradigm under iOS, memory management, file I/O, network programming, concurrency and multithreading, and publishing iOS apps in the Appstore.
• Reactive programming (RxSwift/Combine) is necessary.
• Excellent debugging skills.
• Experience working with remote teams in an Agile/Scrum environment to deliver high-quality software.
• Excellent communication skills (written and verbal, formal and informal).

Preferred qualifications

• Experience with CI/CD pipelines similar to Bitrise.
• Experience with SwiftUI and structured concurrency.
• Working knowledge of developing scalable SDKs and libraries.
• Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.

About the team

At Careem, the mission of the NextGen Programme is to develop our next generation of engineers through a structured learning journey in Clean Code, SOLID design principles, and scalable system architecture. This programme spans all areas of engineering at Careem, including Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security, and QA. The goal is to build a strong foundation of engineering excellence from day one.

We are looking for a Senior Software Engineering Manager to lead a team of talented engineers and graduates who are embarking on their journey in software engineering. You’ll play a critical role in shaping the learning and technical growth of the team, mentoring them through real-world projects and helping them become world-class engineers.

You will be responsible for leading and scaling highly distributed systems, mentoring engineers in best practices, and continuously improving engineering processes. The systems you oversee will be core to Careem’s operations — powering everything from user interactions to payment processing.

What you'll do:

• Lead a team of engineers within the NextGen Programme, focusing on high-quality service delivery and strong engineering foundations.
• Drive the design, development, and deployment of scalable distributed systems in a microservices-based architecture.
• Guide and mentor engineers in applying Clean Code, SOLID principles, and test-driven development.
• Collaborate with cross-functional teams to solve technical challenges and improve engineering efficiency.
• Partner with other leaders to shape the technical roadmap and evolve the programme structure.
• Foster a strong team culture of learning, accountability, and engineering excellence.
• Maintain a high level of engagement and support across the team through regular feedback and coaching.

What you'll need

• 10+ years of experience in software development, min 3 years in a management/senior engineering team lead role.
• You have strong software engineering skills with strong competencies in data structures, algorithms, software design and OOP.
• Working knowledge of at least one of these Java, Go, Python, .NET.
• Deep understanding of how to build scalable distributed systems.
• Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience.
• You’re a leader who is passionate about growing talent.
• Demonstrate ability to run and improve technical development processes.
• Passion for developing people and building strong, collaborative teams.
• Demonstrated ability to run and improve technical development processes.

About the team

At Careem, the mission for the NextGen Programme is to help grow our engineers by learning how to write Clean Code, use SOLID principle techniques, and design reliable systems. The ultimate goal is to train new engineers to build excellent foundations with high standards. Our Programme covers vast areas in engineering:  Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security and QA.

We are looking for software engineers to join our team of talented engineers that share a common interest in distributed backend systems, their scalability, and continued development. You will work alongside a top talent for an accelerated learning path. You will have access to some of the most exciting projects and advanced tech for accelerated learning and exposure.

You will be responsible for maintaining some of our services that power the Careem. Engine, scaling highly distributed systems, and continuously documenting and improving our engineering practices. These large-scale, distributed systems handle everything from user requests to payment processing.

What you'll do:

Our tech stack is Java 8 and Spring Boot, Micro-Service Architecture, SQL and no-SQL DBs and AWS infrastructure. Key responsibilities include:

• Development of our distributed backend system to meet the challenging functional, scalability, and reliability requirements for our fast-growing business.
• Maintain features and systems, with an emphasis on code quality, maintainability, readability, and testing.
• Facilitate collaboration with other engineers, product owners, and designers to solve interesting and challenging problems across our platform.
• Be a valued member of an autonomous, cross-functional agile team.
• You care about quality and you know what it means to ship high-quality code.

What you'll need:

• 2-4 Years of Experience required.
• The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.

Must have:

• Bachelor's Degree in Computer Science or other related technical fields.
• Understanding of Object-oriented design, data structures, and algorithms.
• Ability to solve complex problems.
• Must be able to write clean and maintainable code (must love coding!).
• Ability to effectively articulate technical challenges and solutions; deal with loosely defined problems and fast-changing requirements & think abstractly.
• Passionate about learning new technologies and working on a product of massive scale and impact.
• Able to communicate effectively.
• Attention to detail.

Nice to have:

• Knowledge of AWS
• Knowledge of clean code principles
• Deep understanding of design patterns
• Demonstrated ability of test-driven development

Calling senior technology leaders to shape the future of engineering in Pakistan 

Are you a senior tech leader with deep roots in the Middle East & Asia, looking for a way to bring your global experience back to the region? Have you been considering a move, driven by a desire to make a lasting impact?

At Careem, our journey started with a simple purpose: to simplify and improve the lives of people in the Greater Middle East. From our beginnings as a ride-hailing service, we’ve grown into the region’s first Everything App, but our mission remains the same. We’re not just a tech company; we’re a team of builders, dreamers, and doers, working to create a better future for our region.

We’re looking to connect with senior tech professionals like you. If you’ve built and scaled complex engineering systems, platforms, or infrastructure in high-growth tech environments, we want to hear from you. Your expertise is exactly what’s needed to shape the future of engineering culture and technical foundations in the region.

We’re particularly interested in leaders who:

• Bring a product mindset and a track record of influencing roadmaps or customer experiences at scale
• Drive impact in Data & AI through applied machine learning, platformization, or agentic AI innovation
• Show passion for building long-term technical foundations and nurturing engineering culture across MENA
• Be open to relocating to Pakistan
• Be purpose-driven and excited about shaping the future of mobility, fintech, and everyday services in the region
• Bring experience in super apps, agentic AI deployment, or technology leadership in e-commerce, platforms, or startups

This is your chance to use your skills and experience to truly make a difference. We are creating a Everything App that will have a massive positive impact on our communities. We're creating income opportunities for our Captains and simplifying daily life for our customers.

This is more than a job. It's an opportunity to lead a mission that matters.

Ready to shape the future?

Apply here.