Role Overview

Compensation: $22.50/hrSchedule: Full-time | Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)$100/month car allowance $100/month for tools and equipment

As a Hospitality Coordinator, you're the on-the-ground expert keeping our short-term rental homes functional, clean, and stocked for every guest. You'll be field-based, covering a subset of homes in your zone, and reporting to the Team Lead, Hospitality Ops. Your work directly shapes guest satisfaction, review scores, and the care of our homeowners' properties.

The Details: 

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Hospitality Coordinator, you’ll serve as the on-the-ground expert responsible for keeping our homes functional, clean, and stocked (FCS) for every guest. You’ll perform inspections, restock supplies, prep for arrivals, complete light maintenance, and respond to in-market issues during and between stays.

This role is a combination of what many companies call a property caretaker and a runner and may at times include work more generally associated with that of a hotel front desk. You’ll be field-based, covering a subset of homes in your zone, and will report to the Team Lead, Hospitality Ops. Your work will directly impact guest satisfaction, review scores, and how well we care for our homeowners’ properties.

Responsibilities

• Conduct inspections of homes before and after guest stays to ensure they meet brand standards; document inspections and reports issues via our task management systems
• Restock consumables and inventory supplies to maintain FCS readiness
• Leave hospitality touches such as gifts and welcome notes for arriving guests
• Handle basic maintenance tasks (e.g., lightbulb changes, TV resets, small repairs) and coordinate with the Maintenance team for larger issues
• Support turnovers with tasks like bedmaking, resetting decor, tidying, and removing trash
• Respond quickly to urgent in-stay needs or on-the-ground guest issues when dispatched
• Track supply usage and flag homes with unusual patterns or repeated problems
• Be a visible, professional presence in the field, supporting teammates and guests as needed including occasionally taking incoming phone calls/messages and making outbound calls/messages to guests and owners
• Support Hospitality Managers with dispatching of field tasks during non-peak times of day
• Primarily support the operations of your zone while being available to assist other zones as needed based on market need
• Other duties as assigned

Success Measures

• Guest satisfaction and review scores (portfolio average above 4.8)
• Number of inspections completed per shift/day
• Completion rate and accuracy for assigned tasks
• Responsiveness to urgent or in-stay issues
• Homes consistently meeting FCS standards as verified by market leadership

Qualifications

• 1+ years of experience in hospitality, property care, vacation rentals, or related field
• Detail-oriented and highly reliable
• Ability to follow checklists and brand standards consistently
• Physically capable of lifting 25+ lbs and walking/standing throughout the day
• Strong communication skills and service-minded attitude
• Comfort using mobile apps and task tracking tools
• Valid driver’s license and reliable vehicle required
• Able to work weekends, holidays, and on-call rotations

Work Environment and Physical Demands

• Must be comfortable walking, standing, bending, lifting up to 50 lbs
• Frequent travel within market and regular driving between properties is required
• Work is conducted primarily in-home, with some supply runs or warehouse coordination as needed

• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. 

We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT 

Some companies call them “Leasing Agents” or “Leasing Consultants,” but at Prometheus our Neighbor Ambassadors do so much more. As a Neighbor Ambassador, your role is a constant blend of:

• Customer Service - Simply put, it's your job to make sure our Neighbors feel at HOME, ridiculously well-cared for and genuinely proud to live in our Neighborhoods. Show them tomorrow matters.
• Sales - You help make renting easy. Before our community members become Neighbors, they are Future Neighbors, and you are there to guide them through our Ultimate Leasing Experience.  
• Administration - Whether it's creating Neighborhood reports, conducting market surveys, preparing rental agreements, or posting apartment advertisements, you'll learn how to master the operations of property management in this role.

As you can tell, you'll be busy, but our Neighbor Ambassadors love that. Every day brings something a little different and challenges you to grow in new ways. You'll be empowered to solve problems by indulging your creativity and be supported by others who love to do the same. So, if you're passionate about people and are looking for the right entry-level opportunity to get you started on a long-term career journey, then come take that first step with us. 

JOB QUALIFICATIONS

• Your Experience - Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, sales and marketing environment.
• Your Cultural Traits - Although we’re a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
• Working Weekends - Our Neighborhoods are busiest on the weekends, so that's when we need you there. Your schedule will include regular days off that fall between Monday through Friday. Of course, we still want you to take vacation time and come back refreshed and relaxed. We offer great vacation perks, including your birthday! 

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.   

Compensation

• Pay Range: $21.00 to $23.00 per hour
• $200 Incentive Per Lease
• Discretionary Semi-Annual Bonus Plan
• Weekend Shift Premium Pay

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-based Housing Discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide. 

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time, field-based role is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Pacific City, OR (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $310 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy
• Paid sick time
• Holiday stipend 

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time, field-based role is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Rockaway Beach, OR (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $300 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy
• Paid sick time
• Holiday stipend 

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time seasonal role starting in March and ending in September. This is a field-based role and is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Neskowin, OR (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $300 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time seasonal role starting in March and ending in September. This is a field-based role and is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Lincoln City, OR (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $300 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time seasonal role starting in March and ending in September. This is a field-based role and is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Rockaway Beach, OR (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $300 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time seasonal role starting in March and ending in September. This is a field-based role and is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Pacific City, OR (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $300 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time seasonal role starting in March and ending in September. This is a field-based role and is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Oceanside, OR (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $300 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Housekeeper, you are the frontline of hospitality, directly impacting the guest experience through pristine home presentation. You will be responsible for executing high-quality cleans between stays, resetting homes to brand standards, and supporting laundry, staging, and supply restocks.

This part-time seasonal role starting in March and ending in September. This is a field-based role and is ideal for someone who takes pride in their work, loves creating a welcoming environment, and is energized by fast-paced, physical work.

Responsibilities

• Perform full-service turnovers of vacation rental homes following standard operating procedures
• Sweep, vacuum, mop, dust, and sanitize all surfaces and rooms, including kitchens and bathrooms
• Move and reset light furniture to access areas for cleaning
• Replace linens and towels and restock all consumables and guest amenities
• Stage and reset decor and hospitality touches according to property standards
• Remove all trash and debris from the home and property
• Identify and report any damages or missing items to your supervisor
• Maintain cleanliness and organization of cleaning supplies and linens in assigned locations
• Occasionally assist with laundry, linen transport, or deep clean days as needed

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and reliability
• Ability to follow detailed checklists and work independently
• Physically able to perform cleaning duties including lifting 25+ lbs, bending, kneeling, and standing for extended periods
• Must have a valid driver’s license and reliable transportation to move between homes
• Comfortable using a smartphone or mobile app to log tasks and report issues
• Must be available to work weekends and holidays, as needed

Location – Lincoln, OR (On-site at the Sandstone Point)

Compensation

• Piece rate ranging between $35 and $300 per unit
• $22.50-$23.50 per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Additional Perks: 

• $35/month cell phone subsidy

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-NL

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Senior Housekeeper, you are the quality gatekeeper and mentor within our housekeeping operation. In addition to performing high-standard cleans, you’ll inspect the work of others, train new housekeepers, support consistency across properties, and help resolve urgent in-field issues.

This is a hands-on, field-based role ideal for someone who leads by example, takes pride in cleanliness and presentation, and enjoys coaching others to succeed. 

This part-time seasonal role starting in March and ending in September.

Responsibilities

• Perform full-service turnovers of vacation rental homes per brand standards
• Inspect cleans completed by other housekeepers and ensure adherence to SOPs
• Provide mentorship and on-the-job training to new or developing housekeepers
• Help resolve field issues when urgent issues or concerns arise
• Support spot cleans, touch-ups, or guest service follow-ups as needed
• Ensure homes are functional, clean, and stocked (FCS) prior to guest arrival
• Restock consumables and stage decor, linens, and hospitality touches
• Report damages, maintenance needs, or supply gaps via operational systems
• Provide feedback to management on trends, common issues, or performance gaps
• Provide cross-coverage for your manager when necessary.
• Other duties as assigned

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential

Qualifications

• 2+ years of experience in housekeeping, vacation rental operations, or hospitality
• Demonstrated quality, consistency, and attention to detail in cleaning execution
• Positive attitude and ability to coach and support team members in the field
• Strong understanding of turnover workflows and SOPs
• Physically able to perform cleaning tasks including lifting 25+ lbs, kneeling, and standing for extended periods
• Reliable transportation and valid driver’s license
• Smartphone access and comfort using mobile apps to manage tasks
• Availability to work weekends, holidays, and occasional evenings as needed

Location – [Rockaway Beach, OR] (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $310 per unit
• $24.50/hr per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• $35/month cell phone subsidy
• Paid sick time
• Holiday stipend 
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation. 

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Senior Housekeeper, you are the quality gatekeeper and mentor within our housekeeping operation. In addition to performing high-standard cleans, you’ll inspect the work of others, train new housekeepers, support consistency across properties, and help resolve urgent in-field issues.

This is a hands-on, field-based role ideal for someone who leads by example, takes pride in cleanliness and presentation, and enjoys coaching others to succeed. 

This part-time seasonal role starting in March and ending in September.

Responsibilities

• Perform full-service turnovers of vacation rental homes per brand standards
• Inspect cleans completed by other housekeepers and ensure adherence to SOPs
• Provide mentorship and on-the-job training to new or developing housekeepers
• Help resolve field issues when urgent issues or concerns arise
• Support spot cleans, touch-ups, or guest service follow-ups as needed
• Ensure homes are functional, clean, and stocked (FCS) prior to guest arrival
• Restock consumables and stage decor, linens, and hospitality touches
• Report damages, maintenance needs, or supply gaps via operational systems
• Provide feedback to management on trends, common issues, or performance gaps
• Provide cross-coverage for your manager when necessary.
• Other duties as assigned

Work Environment
This is a highly physical, field-based role that involves cleaning, lifting, standing, walking, and bending for extended periods. Work will take place inside vacation rental properties as well as outside around driveways, decks, and entryways. The ability to work independently and move quickly between homes is essential

Qualifications

• 2+ years of experience in housekeeping, vacation rental operations, or hospitality
• Demonstrated quality, consistency, and attention to detail in cleaning execution
• Positive attitude and ability to coach and support team members in the field
• Strong understanding of turnover workflows and SOPs
• Physically able to perform cleaning tasks including lifting 25+ lbs, kneeling, and standing for extended periods
• Reliable transportation and valid driver’s license
• Smartphone access and comfort using mobile apps to manage tasks
• Availability to work weekends, holidays, and occasional evenings as needed

Location – [Oceanside, OR] (On-site)

Travel Required
Frequent local travel between homes

Compensation

• Piece rate ranging between $35 and $310 per unit
• $24.50/hr per hour paid for non cleaning tasks

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• $35/month cell phone subsidy
• Paid sick time
• Holiday stipend 
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation. 

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

As a Hospitality Operations Manager, you’ll play a key role in ensuring exceptional stays and satisfied owners within your assigned zone. You will be directly responsible for the stewardship of a subset of homes within your zone and the relationships with their owners, while at the same time adopting a team mentality to make sure the entire zone is operating well.

You’ll work alongside Hospitality Coordinators and report to the Team Lead, Hospitality Ops. Your primary focus will be on operational execution — making sure homes are functional, clean, and stocked (FCS), supporting guest readiness, resolving in-stay issues, and proactively maintaining owner satisfaction.

This is a field-based, people-first role ideal for someone who loves hospitality, problem-solving, and ownership.

Responsibilities

• Ensure homes under your stewardship are consistently FCS and guest-ready
• Directly manage a team of housekeepers, overseeing day-to-day operations including scheduling, task assignment, performance monitoring, and providing ongoing coaching and feedback.
• Prioritize and delegate tasks, determining which responsibilities to handle directly and which to dispatch to Hospitality Coordinators for completion, such as inspections, restocks, and other hospitality touches across the zone
• Collaborate with Hospitality Coordinators and other Hospitality Operations Managers in your zone to support a team-first mentality at all times 
• Maintain property-level expertise by visiting homes regularly and anticipating guest or owner issues
• Act as the operational point of contact for assigned homeowners, ensuring responsiveness and support 
• Coordinate with central Guest Experience and Maintenance teams to resolve guest-reported issues
• Take ownership of guest and owner issues by independently approving solutions, such as guest compensation and cost-sharing arrangement with owners as needed
• Identify opportunities to elevate the guest experience through personalization, speed, and detail
• Monitor guest review scores and collaborate with your team lead to raise performance where needed
• Support inventory accuracy, issue prevention, and general property care across your assigned homes
• Partner cross-functionally with onboarding, revenue, and field teams to ensure alignment
• Serve as a thought partner to the Team Lead, actively contributing to the design, adaptation, and updating of process flows to better suit the operational needs of the zone
• Support as needed with training of new team members
• Provide cross coverage as needed in other zones
• Other duties as assigned

Qualifications

• 3–5 years of operational experience in hospitality, property management, or related field
• Strong communication and organizational skills
• Experience coordinating or delivering fieldwork in a fast-paced setting
• Proven ability to solve problems and act with urgency
• Tech savvy and comfortable using mobile and desktop task tools
• Valid driver’s license and reliable transportation required

Work Environment & Physical Demands

• Frequent travel within market required
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

#LI-NL1

#LI-ONSITE

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As the Team Lead, Hospitality Operations, you will serve as the day-to-day operational leader of your zone (~100–120 homes). Reporting to the General Manager, you’ll manage a team of Hospitality Operations Managers and Hospitality Coordinators to deliver a five-star guest experience, maintain homeowner satisfaction, and execute key operating standards.

This is a hands-on leadership role for someone who thrives in field operations, enjoys mentoring others, and knows how to drive performance without needing full ownership of sales or pricing strategy. Think of it as a mini-GM role with less direct financial responsibility and more operational execution.

Responsibilities

• Manage all hospitality operations within your zone, overseeing 2–3 Hospitality Ops Managers and a team of Coordinators
• Directly own the relationship with owners for a subset of the homes in your zone, acting as those owners’ Hospitality Operations Manager directly; the number of homes you are directly responsible for will depend on zone dynamics, but the expectation is you would own a similar number of homes as your Hospitality Operations Managers do
• Set your team’s schedule within your zone to best support guests and owners in a sustainable way for the team
• Ensure homes across your zone are consistently functional, clean, and stocked (FCS)
• Lead the team to deliver exceptional guest experiences and prompt resolution of in-stay issues
• Monitor and improve field team productivity, task completion, and inspection coverage
• Uphold standards for cleanliness, maintenance reporting, guest gifts, and hospitality touches
• Ensure timely and accurate supply stocking across homes in your portfolio
• Partner with the General Manager and central teams to align execution with market strategy and collaborate closely in-market with other zones and shared teams
• Act as an escalation point for owner or guest concerns not resolved at the coordinator/manager level
• Provide coaching and development to team members and support performance reviews
• Track and report on operational KPIs including review scores, churn risk, and supply usage
• Other duties as assigned

Work Environment & Physical Demands

• Frequent travel within market required
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Qualifications

• 5+ years in hospitality, operations, or property management
• Experience leading frontline or field teams in high-volume, service-focused environments
• Strong organizational and leadership skills
• Comfortable using mobile tools and task management platforms
• Attention to detail and commitment to brand standards
• Calm under pressure and responsive in the face of guest or owner escalations
• Valid driver’s license and reliable transportation required

Nice to Have

• Proficiency using mobile tools and task management platforms

Travel Required

• Frequent travel within market required
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Location

Rockaway Beach, OR

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more
• Wellness and home office/cell phone subsidies 

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

#LI-ONSITE

#LI-NL1

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Hospitality Coordinator, you’ll serve as the on-the-ground expert responsible for keeping our homes functional, clean, and stocked (FCS) for every guest. You’ll perform inspections, restock supplies, prep for arrivals, complete light maintenance, and respond to in-market issues during and between stays.

This role is a combination of what many companies call a property caretaker and a runner and may at times include work more generally associated with that of a hotel front desk. You’ll be field-based, covering a subset of homes in your zone, and will report to the Team Lead, Hospitality Ops. Your work will directly impact guest satisfaction, review scores, and how well we care for our homeowners’ properties.

Responsibilities

• Conduct inspections of homes before and after guest stays to ensure they meet brand standards; document inspections and reports issues via our task management systems
• Restock consumables and inventory supplies to maintain FCS readiness
• Leave hospitality touches such as gifts and welcome notes for arriving guests
• Handle basic maintenance tasks (e.g., lightbulb changes, TV resets, small repairs) and coordinate with the Maintenance team for larger issues
• Support turnovers with tasks like bedmaking, resetting decor, tidying, and removing trash
• Respond quickly to urgent in-stay needs or on-the-ground guest issues when dispatched
• Track supply usage and flag homes with unusual patterns or repeated problems
• Be a visible, professional presence in the field, supporting teammates and guests as needed including occasionally taking incoming phone calls/messages and making outbound calls/messages to guests and owners
• Support Hospitality Managers with dispatching of field tasks during non-peak times of day
• Primarily support the operations of your zone while being available to assist other zones as needed based on market need
• Other duties as assigned

Success Measures

• Guest satisfaction and review scores (portfolio average above 4.8)
• Number of inspections completed per shift/day
• Completion rate and accuracy for assigned tasks
• Responsiveness to urgent or in-stay issues
• Homes consistently meeting FCS standards as verified by market leadership

Work Environment and Physical Demands

• Must be comfortable walking, standing, bending, lifting up to 50 lbs
• Frequent travel within market and regular driving between properties is required
• Work is conducted primarily in-home, with some supply runs or warehouse coordination as needed
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Qualifications

• 1+ years of experience in hospitality, property care, vacation rentals, or related field
• Detail-oriented and highly reliable
• Ability to follow checklists and brand standards consistently
• Physically capable of lifting 25+ lbs and walking/standing throughout the day
• Strong communication skills and service-minded attitude
• Comfort using mobile apps and task tracking tools
• Valid driver’s license and reliable vehicle required
• Able to work weekends, holidays, and on-call rotations

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

#LI-ONSITE

#LI-NL

About Us

Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related death among adults over 65, yet current prevention and emergency response systems are outdated and ineffective. Sage has built a modern approach to detecting when older adults need help and ensuring caregivers can respond quickly and reliably. Our mission is to create products that our partners love—and this role is core to that goal.

We're a small, tight-knit team of ambitious, multi-disciplinary entrepreneurs. As a software-enabled, mission-driven company, we focus relentlessly on the problems that matter most. We work hard and move fast, but we also operate with a marathon mindset: building something meaningful requires pace, intention, and care. The journey matters as much as the outcome.

About This Role

You will work closely with our Business Development Lead to shape Sage’s commercial motion—helping refine how we enter new markets, accelerate land-and-expand, and structure the sales organization for scale. This is a high-visibility, high-impact role suited for someone who thrives at the intersection of strategy, execution, and relationship-building, and who understands the nuances of selling into senior living.

This role will require regular travel to our New York headquarters, customer sites, and industry events up to 50% of the time.

Responsibilities

• Develop and implement effective sales strategies that drive nationwide growth and support corporate revenue objectives
• Represent Sage at major industry conferences and events to identify new business opportunities and deepen ecosystem relationships
• Help shape the structure of the sales organization at regional and functional levels as we expand
• Take ownership of regional KPIs, providing accurate forecasting and establishing high-performance sales expectations
• Drive investments in sales training, enablement tools, and sales operations
• Build and nurture professional networks to surface new partnerships and opportunities
• Manage sales data and translate insights into actionable recommendations
• Support the planning and execution of sales campaigns, promotions, and GTM initiatives
• Collaborate cross-functionally with Marketing, Finance, and Customer Success to ensure a tightly aligned commercial motion
  
  

Minimum Qualifications

• 5+ years of new-logo sales experience with a proven track record of top performance in SaaS
• Strong strategy development, project management, and problem-solving skills
• Comfortable navigating ambiguity; proactive owner who drives initiatives to completion
• Genuine passion for Sage’s mission to improve care for older adults and the caregivers who support them
  
  

Preferred Qualifications

• Experience selling directly to owners and operators within Senior Living
• Understanding of how real estate and operations interact in Senior Living, including key value drivers
• Experience in value-based care, care delivery innovation, or adjacent healthcare models
  
  

Benefits and Pay

Our headquarters are located in New York City’s Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members—great ideas can come from anywhere. While we take our mission seriously, we don’t take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with flexibility for remote work.

We provide competitive base compensation along with stock options and a commission tied to 2026 revenue targets (TBD). The expected annual salary range for this role is $150,000–$175,000 USD depending on experience and interview performance. We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO (“take what you need”), seven paid holidays, and a company-wide winter break.

EEO Statement

Sage is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.

This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Sage bases hiring decisions solely on qualifications, merit, and business needs.