MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 8+ years pre-sales engineering experience and solution selling.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

P24432_3342674

LI -Remote

LI-LS

Work when you want – Earn what you need!

Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.

Who is ABC Legal?

We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.

What’s the Key to Process Server Success?

• Be organized
• Plan your route
• Go when people are likely to be home
• Be pleasant and personable with the people you meet and to whom you deliver documents

Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.

What do you need to be a Process Server?

• Must have your own reliable transportation, valid driver’s license and insurance
• Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
• Ability to scan and print documents
• Ability to work variable hours -- Early mornings, evenings and weekends
• Experience in process serving or related work is helpful, but not required
• Some states require you to be a Registered Process Server 
• State laws vary, and some require you to meet a minimum age to serve
• Legally allowed to work in the United States, without work authorization

The Perks of Process Serving!

Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:

• Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
• Flexible service area – Set your own service areas and claim jobs right on our app
• Competitive wages – Earn fair wages for each job you attempt and resolve
• Mobile capability – Claim jobs, map out your stops and track your pay all through our app
• Support – Have all your questions answered by our knowledgeable support team

Work when you want – Earn what you need!

Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.

Who is ABC Legal?

We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.

What’s the Key to Process Server Success?

• Be organized
• Plan your route
• Go when people are likely to be home
• Be pleasant and personable with the people you meet and to whom you deliver documents

Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.

What do you need to be a Process Server?

• Must have your own reliable transportation, valid driver’s license and insurance
• Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
• Ability to scan and print documents
• Ability to work variable hours -- Early mornings, evenings and weekends
• Experience in process serving or related work is helpful, but not required
• Some states require you to be a Registered Process Server 
• State laws vary, and some require you to meet a minimum age to serve
• Legally allowed to work in the United States, without work authorization

The Perks of Process Serving!

Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:

• Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
• Flexible service area – Set your own service areas and claim jobs right on our app
• Competitive wages – Earn fair wages for each job you attempt and resolve
• Mobile capability – Claim jobs, map out your stops and track your pay all through our app
• Support – Have all your questions answered by our knowledgeable support team

#INDP3

Work when you want – Earn what you need!

Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.

Who is ABC Legal?

We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.

What’s the Key to Process Server Success?

• Be organized
• Plan your route
• Go when people are likely to be home
• Be pleasant and personable with the people you meet and to whom you deliver documents

Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.

What do you need to be a Process Server?

• Must have your own reliable transportation, valid driver’s license and insurance
• Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
• Ability to scan and print documents
• Ability to work variable hours -- Early mornings, evenings and weekends
• Experience in process serving or related work is helpful, but not required
• Some states require you to be a Registered Process Server 
• State laws vary, and some require you to meet a minimum age to serve
• Legally allowed to work in the United States, without work authorization

The Perks of Process Serving!

Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:

• Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
• Flexible service area – Set your own service areas and claim jobs right on our app
• Competitive wages – Earn fair wages for each job you attempt and resolve
• Mobile capability – Claim jobs, map out your stops and track your pay all through our app
• Support – Have all your questions answered by our knowledgeable support team

Work when you want – Earn what you need!

Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.

Who is ABC Legal?

We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.

What’s the Key to Process Server Success?

• Be organized
• Plan your route
• Go when people are likely to be home
• Be pleasant and personable with the people you meet and to whom you deliver documents

Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.

What do you need to be a Process Server?

• Must have your own reliable transportation, valid driver’s license and insurance
• Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
• Ability to scan and print documents
• Ability to work variable hours -- Early mornings, evenings and weekends
• Experience in process serving or related work is helpful, but not required
• Some states require you to be a Registered Process Server 
• State laws vary, and some require you to meet a minimum age to serve
• Legally allowed to work in the United States, without work authorization

The Perks of Process Serving!

Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:

• Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
• Flexible service area – Set your own service areas and claim jobs right on our app
• Competitive wages – Earn fair wages for each job you attempt and resolve
• Mobile capability – Claim jobs, map out your stops and track your pay all through our app
• Support – Have all your questions answered by our knowledgeable support team

#INDP3

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.  

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.  

Responsibilities:

• Work within a cross-functional project team to develop Interactive Response Technology (IRT) for randomization and drug supply management
• Review user requirements specifications, verifying that all requirements can be implemented with the Suvodasoftware in the required timeframe 
• Assistwith the creation of implementation design and technical design documentation 
• Develop software systems that are reliable, maintainable, and efficient, with emphasis on patient safety and integrity of clinical study data
• Manage the deployment of SuvodaIRT systems into all environments, completing all required documentation 
• Assistthe support team with troubleshooting and resolution of issues reported on production systems 
• Participate in the product research and development process by providing the engineering team with new solutionsand ideas based on project experience 
• Generate ideas for innovative technological solutions to increase the quality of Suvodasystem 
• Perform other related duties as required
  

Requirements:

• Bachelor’s degree 
• At least 1 year working experience with C#, .NET, and SQL Server
• Familiarity with Web-Services,  ModelView Controller (MVC) and Entity Framework (EF) a plus 
• High achieving personality
• Desire to learn and grow
• Strong work ethic
• Sense of ownership
• Proactive attitude
• Time management and organizational skills
• Attention to detail

#LI-AC1

About the Team

Our team is responsible for a large part of the server-side development — camera integration and support. We work with a wide variety of camera manufacturers, each using different protocols (IP-based, TCP/UDP, HTTP, SOAP, ONVIF, and various proprietary text and binary protocols).

The integration team investigates and supports these protocols, often performing reverse engineering. A significant part of the work involves debugging issues on local and remote devices using tools like Wireshark.

Our software runs on a wide range of hardware and operating systems. We build efficient, portable solutions using modern C++ (C++20/23), along with CMake, Conan, and Git.

What You’ll Be Doing

• Examine various camera APIs and develop plugins for different vendors
• Add support for new cameras and devices (NVRs, DVRs, intercoms, IP speakers, etc.)
• Implement support for new camera features and capabilities
• Maintain and improve camera support on the server side
• Collaborate with the core server team to enhance camera-server interaction
• Investigate Wireshark logs and server logs to diagnose and resolve issues reported by technical support
• Troubleshoot complex problems, including server crashes and device-specific issues
• Interact with device manufacturers to improve and stabilize integrations
• Refactor existing code and increase unit and functional test coverage
• Participate in code reviews
• Assist the Support team in analyzing complex field issues

Domain / Areas of Work

Each integration typically involves working across multiple protocols and includes:

• Camera discovery
• Capability detection
• Configuration management
• Device control
• Media stream handling
• Video analytics data processing

Camera Features You’ll Work With

• Audio/video sources and encoders
• PTZ (pan-tilt-zoom)
• Advanced hardware features (wipers, heaters, etc.)
• Speakers and IO ports
• Security features (doorbells, locks, alarms)

Advanced Video Analytics

• Event detection (line crossing, loitering, etc., 50+ types)
• Object tracking and classification
• Recognition (license plates, faces, etc.)
• Analytics configuration (regions of interest, rules, etc.)

What you bring

Experience

• Experience working with large codebases and maintaining existing systems
• Strong experience in C++17/20, including multi-threaded and asynchronous programming
• Experience with Windows and Linux C++ toolchains
• Experience analyzing network traffic (e.g., Wireshark)
• Solid understanding of OOP and software design patterns
• Strong debugging and problem-solving skills
• Experience writing unit and functional tests
• Experience with web services, SOAP, and ONVIF (desirable)
• Experience with Qt 6 (desirable)

Technical Skills

• Ability to write efficient, portable C++ code in a multi-threaded environment
• Strong understanding of asynchronous programming
• Ability to work with and evolve an existing codebase
• Experience with CMake and Git
• Basic system administration skills
• Experience working with issue tracking tools (e.g., Jira)

Knowledge

• Strong knowledge of C++17/20 and STL (C++23/26 is a plus)
• Understanding of algorithms and data structures
• Knowledge of concurrent programming
• Solid understanding of memory management (low-level and high-level)
• Understanding of Windows and Linux internals
• Deep understanding of OOP and design patterns
• Strong understanding of networking fundamentals and HTTP

Nice to Have

• Cross-platform development experience (Windows/Linux, including embedded systems)
• Familiarity with Boost
• Understanding of device-level integrations and video systems
• Experience working with analytics from vendors (e.g., Uniview, Vivotek)
• Familiarity with modern AI-assisted development tools (e.g., code generation, static analysis, or developer productivity tools)

What we offer

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is ideally a hybrid role in one of our offices located in Taipei, Taiwan; Hague, Netherlands; Burbank, CA; Walnut Creek, CA and Portland, OR; Belgrade, Serbia.

Please note: We do not accept unsolicited resumes from third-party recruiters or staffing agencies. Any unsolicited resumes sent to our employees or submitted to our careers page or job postings without a formal agreement in place will be considered property of Network Optix, and no fees will be paid in the event that candidate is hired by the company.

• Refactor existing code and increase test coverage (UT and FT)
• Review the code of other members of the team

• Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
• It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.

• Experience with WebRTC media pipelines

• Competitive compensation
• Paid time off
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team