We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

Your responsibilities will include

• Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.

• Ensure high availability and reliability of GPU clusters and IT infrastructure

• Act as the primary escalation point for complex hardware, network, and operational incidents

• Monitor and drive SLA, KPI, and incident resolution performance across IT support services

• Oversee proactive maintenance, troubleshooting, and problem management activities

• Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements

• Maintain and improve support processes, documentation, and team training materials

• Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

• 3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.

• Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.

• Solid understanding of data center operations, server platforms, and enterprise networking principles.

• Practical experience with IT service management processes (ITIL / ITSM).

• Basic proficiency with Linux/Unix operating systems and command-line tools.

• Proven ability to manage operational KPIs, incidents, and escalations.

• Analytical skills

• Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.

• High proficiency in spoken and written English.

• Relevant certifications and trainings

Compensation:

• $122,880 – $184,320 + Bonus USD per year, depending on experience and qualifications (Annual Bonus Eligible)

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead, Build role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. 

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

*This position requires relocation after training*

Position Overview:

The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met. 

What you’ll be doing:

• Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift.
• Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite. 
• Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and  execute with the site leadership team and associates.
• Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.
• Guide daily site manager huddles to establish the day’s tone and priorities.
• Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
• Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.
• Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
• Uphold Carvana operating standards and processes.
• Ensure compliance with all health, safety and loss prevention guidelines.

What the job requires:

• Must be open to relocation, ideally nationwide but at minimum regionally (Northeast, Southeast, Midwest, West Coast).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Experience leading a team of over 50 associates and a track record of developing employees.
• Proven ability to solve urgent operational challenges through root cause analysis.
• Excellent communication skills.
• 8+ years of management experience either in an automotive or lean manufacturing environment.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years
• Must be able to read, write, speak and understand English.
• Must be at least 18 years of age.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to work variable schedule(s) as necessary.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to walk up to three miles each day.

• Must be able to read, write, speak and understand English.

About Carvana

At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our car’s are in
first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. 

This position is not eligible for visa sponsorship.

What you’ll be doing:

• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.

What the job requires:

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead, Parts role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. 

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana

At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our car’s are in
first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. 

This position is not eligible for visa sponsorship.

What you’ll be doing:

• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.

What the job requires:

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Position Overview:

The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met. 

What you’ll be doing:

• Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift.
• Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite. 
• Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and  execute with the site leadership team and associates.
• Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.
• Guide daily site manager huddles to establish the day’s tone and priorities.
• Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
• Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.
• Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
• Uphold Carvana operating standards and processes.
• Ensure compliance with all health, safety and loss prevention guidelines.

What the job requires:

• Must be open to relocation, ideally nationwide but at minimum regionally (Northeast, Southeast, Midwest, West Coast).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Experience leading a team of over 50 associates and a track record of developing employees.
• Proven ability to solve urgent operational challenges through root cause analysis.
• Excellent communication skills.
• 8+ years of management experience either in an automotive or lean manufacturing environment.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to read, write, speak and understand English.
• Must be at least 18 years of age.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to work variable schedule(s) as necessary.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to walk up to three miles each day.

• Must be able to read, write, speak and understand English.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead, Detail role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. 

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position Overview:

The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met. 

What you’ll be doing:

• Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift.
• Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite. 
• Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and  execute with the site leadership team and associates.
• Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.
• Guide daily site manager huddles to establish the day’s tone and priorities.
• Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
• Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.
• Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
• Uphold Carvana operating standards and processes.
• Ensure compliance with all health, safety and loss prevention guidelines.

What the job requires:

• Must be open to relocation, ideally nationwide but at minimum regionally (Northeast, Southeast, Midwest, West Coast).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Experience leading a team of over 50 associates and a track record of developing employees.
• Proven ability to solve urgent operational challenges through root cause analysis.
• Excellent communication skills.
• 8+ years of management experience either in an automotive or lean manufacturing environment.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to read, write, speak and understand English.
• Must be at least 18 years of age.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to work variable schedule(s) as necessary.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to walk up to three miles each day.

• Must be able to read, write, speak and understand English.

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

• Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
• A natural relationship-builder with consultative sales instincts
• Motivated by helping local businesses grow and succeed
• Confident enough to trust N2's proven system and make it your own

What You'll Do

• Conduct consultative meetings with local business owners to establish long-term advertising partnerships
• Build meaningful relationships within the community using a proven engagement model
• Connect local businesses with their ideal customers through your publication
• Engage with homeowners to capture authentic, community-driven content
• Manage your territory, sales pipeline, and publication operations
• Partner with N2's national team for design, production, training, and ongoing support
• Lead your publication's growth as the face of Stroll in your market

What You’ll Love

• Ownership, Not Just Employment – Build and manage a local publication business in your market
• Flexible Schedule – Design your workday around your life
• Comprehensive Training – Proven, repeatable systems to guide your success
• Award-Winning Culture – Supportive, nationally recognized team behind you
• Community Impact – Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

• High school diploma or GED
• US Resident
• Ability to operate a home-based business with local community engagement

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights 

 - Onsite position in Oklahoma City, OK 

 - Full-time, Mo-Fri 8:00 am-4:30pm

 - Front desk processing medical records requests - customer service 

 - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance

- Tremendous growth opportunities both locally and nationwide  

What We’re Looking For

 - Strong customer service and clerical skills 

 - Proficient in Microsoft Office, including Word and Excel

- Comfortable working in a high-volume production environment

- Medical office experience preferred

- Willingness to learn and grow within Datavant

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.