New York City is the preferred location for this hybrid role, but we also encourage candidates who prefer our Santa Clara office to apply.

About the role

In this role, you will collaborate with our global customers to implement, optimize, and scale their technical assessment programs (both for hiring and internal development), as well as work with cross-functional teams to enhance HackerRank’s products and services.

What you'll do

• Partner with enterprise customers to design and implement skills-based assessment solutions that improve hiring quality and business outcomes.
• Serve as a trusted advisor, guiding organizations toward professionally sound, legally defensible, and scalable hiring practices.
• Lead job analyses and validation studies that establish strong linkage between roles and assessments.
• Deliver clear, compelling documents and presentations that support confident decision-making and long-term program sustainability.
• Use assessment and product data to generate actionable insights that optimize test performance and customer impact.
• Drive continuous improvement at HackerRank by working cross-functionally to operationalize assessment science in our product, services, and go-to-market approach.
• Contribute to long-term customer success and retention by collaborating with cross-functional teams to enhance program impact and identify opportunities for strategic growth.
• Contribute to thought leadership and internal capability building that advances skills-based hiring across the organization.

Who you are

• Ph.D. in Industrial/Organizational Psychology or a closely related field required.
• 5+ years of experience designing, implementing, and validating employee selection systems in applied organizational settings.
• Demonstrated expertise in job analysis, content and criterion-related validation, adverse impact analysis, and employment law compliance (e.g., Uniform Guidelines).
• Experience producing clear, defensible technical documentation suitable for executive and legal review.
• Proven ability to serve as a consultative advisor to organizational stakeholders, including presenting complex findings to non-technical audiences.
• Strong project leadership skills, including scoping customer needs, managing execution, and delivering high-quality outcomes on time.
• Demonstrated ability to translate business requirements into scientifically rigorous, scalable solutions.
• Proficiency in statistical analysis tools (e.g., R, Python) and survey design platforms.
• Ability to operate effectively in a fast-paced, cross-functional SaaS environment with global stakeholders.
• Exceptional critical thinking, analytical rigor, and written communication skills.

Even better if you have

• Experience or familiarity with Human Resources or Talent Acquisition technologies.
• Experience or familiarity with SaaS business models.
• Experience or familiarity with technical roles and technical hiring.

You will thrive in this role if you 

• Set and uphold high standards of excellence for yourself and those around you.
• Anticipate risks, clarify ambiguity, and proactively move projects forward without waiting for direction.
• Build trust rapidly with customers and internal stakeholders by demonstrating expertise, sound judgment, and clear communication.

Compensation

• Base salary range: $140,000 - $170,000.
• This range doesn’t include bonuses, stock options, or benefits for which you will be eligible.
• Final offer may vary based on skills, experience, location, and other compensation components.

We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and French. Additional language(s) fluency such as spoken and written French Canadian, Spanish etc. is a plus! 

This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. 

The working hours for this role will be: Monday To Friday, 7am to 3pm EST

What you’ll be doing: 

• Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent. 
• Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available. 
• Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.) 
• Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up. 
• Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns. 
• Engage in CIR intake and/or coaching services for global members and customers
• Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers. 
• Research and document crisis resources for members in different countries
• Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English. 
• Summarize all patient interactions, writing in English within Spring Health’s online documentation systems. 
• Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience. 
• Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available. 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.

What we expect from you: 

• Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence. 
• Minimum of 2+ years of direct clinical care experience post licensure. 
• Excellent written and verbal English and French communication skills and comfortable interacting with members worldwide. 
• Must be comfortable using multiple computer platforms at the same time and learning new systems 
• Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service. 
• Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence
• KPIs will include: metrics on connection to care, productivity, and member satisfaction

The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Your Total Health:

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Competitive paid time off policies including vacation, sick leave and company holidays.
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge. 

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Follow your passion

Are you ready to lead the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

We currently operate multiple elementary and middle schools across the Bronx, Upper Manhattan, and Queens, and continue to grow - opening 1–2 new schools each year, because children in every community deserve excellent, equitable education. As part of this organizational expansion, we are also preparing to welcome our first-ever Zeta High School class of 9th graders in the 2026-27 school year, a milestone that marks the next chapter in our mission to provide a world-class, PreK-12 pathway. Join our growing team today and be a change agent for children.

Deliver powerful results

To achieve our vision, we are searching for New York State certified School Psychologists with a Master's degree or a Ph.D. in School Psychology, and a proven record of successfully supporting students in crisis and propelling student growth and achievement.

Responsibilities:

• Serve as a trusted thought leader within the school community, partnering with school leaders, counselors, teachers, and families to implement high-quality student support systems and social-emotional learning (SEL).
• Lead and monitor individualized student growth for students who need targeted support in emotion regulation, social perspective-taking, problem-solving, and self-control—collaborating closely with school leadership, network experts, and external consultants.
• Design and support the implementation of effective SEL programming, coaching teachers on strong execution and ensuring consistent, school-wide alignment with Zeta’s SEL framework.
• Build strong, trusting relationships with students and families, and support school-wide efforts to ensure students demonstrate Zeta’s EPIC values—Excellence, Perseverance, Integrity, and Community.
• Collaborate closely with the Student Achievement Team and the Committee on Special Education (CSE) to identify, evaluate, and support students with disabilities and diverse learning needs.
• Play an integral role on the Response to Intervention (RtI) Team, using data to design, implement, and refine tiered academic, behavioral, and social-emotional supports.
• Conduct comprehensive monolingual psycho-educational assessments, ensuring timely, accurate evaluations that inform effective, individualized supports and services.
• Partner regularly with fellow school psychologists and network staff, consulting on complex cases, sharing best practices, and engaging in ongoing professional learning focused on SEL and student support.

Join our purpose-driven community

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

We are hiring for an immediate opening in one of our Bronx schools, as well as for the 2026-2027 school year with a start date of July 27, 2026. The salary range for this position is between $75,000 and $107,000, with an additional $2,000 signing bonus. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience in a full-time School Psychologist role and internal equity. Compensation is based on our salary scales.

How does Zeta invest in you?

We offer great benefits: 

• Competitive compensation
• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• Lifestyle savings account, providing a monthly reimbursement for eligible fitness and emotional health expenses
• Free Talkspace therapy and psychiatry services
• 403(b) retirement plan; Zeta offers matching contributions toward your savings 
• Free student loan counseling

We provide awesome perks: 

• Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it’s up to you!)
• 4 live therapy sessions per month through Talkspace and free Headspace subscription
• MacBook Air and specified monthly reimbursement for use of a mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• Zeta swag, team outings, and NYC’s finest sweet treats
• Books for professional development

We care deeply about your personal and professional growth: 

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates 
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! 

This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. 

The working hours for this role will be: Monday To Friday, 9am to 5pm EST

What you’ll be doing: 

• Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent. 
• Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available. 
• Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.) 
• Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up. 
• Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns. 
• Engage in CIR intake and/or coaching services for global members and customers
• Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers. 
• Research and document crisis resources for members in different countries
• Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English. 
• Summarize all patient interactions, writing in English within Spring Health’s online documentation systems. 
• Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience. 
• Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available. 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.

What we expect from you: 

• Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence. 
• Minimum of 2+ years of direct clinical care experience post licensure. 
• Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide. 
• Must be comfortable using multiple computer platforms at the same time and learning new systems 
• Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service. 
• Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence
• KPIs will include: metrics on connection to care, productivity, and member satisfaction

The target base range for this position is $33.33- $42.31 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Your Total Health:

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Competitive paid time off policies including vacation, sick leave and company holidays.
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge. 

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future