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Marketing Director
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Position Summary
We are seeking a strategic, hands-on Marketing Director to elevate our brand, communications, and digital presence. This leader will serve as the company’s chief storyteller—an exceptional writer, skilled public relations professional, and visually minded communicator who can transform complex, technical work into clear and compelling narratives.
The Marketing Director will lead a major website redesign, manage the relationship with an external agency, and oversee the development of all written content and project portfolio materials. This role will also guide the organization through a firmwide brand refinement initiative by establishing updated standards, redesigning templates, enhancing internal documents, and building company-wide alignment through clear, consistent messaging.
The ideal candidate brings a rare blend of strategy and execution, creativity and analytics, and leadership and collaboration. This is a highly visible role for a marketing professional who is energized by shaping an evolving brand and translating organizational goals into impactful marketing outcomes.
Are you?
- A Skilled Communicator. You excel at meeting with stakeholders, asking the right questions, and translating technical or complex information into clear, engaging, and polished content. You understand how to position and “sell” ideas through compelling narratives, strong messaging, and audience‑focused storytelling.
- Proactive and Vigilant. You drive the company forward with fresh ideas, market insights, and innovative approaches, ensuring project teams stay dynamic and ahead of the competition.
- Confident and Self-motivated. You are recognized as a marketing expert, advocating for best practices, driving progress with initiative and accountability, and proactively seeking opportunities, even as a department of one.
- Skilled at Interdepartmental Collaboration. You understand how to partner with project teams. You seek to demonstrate value through genuine curiosity to understand pain points and execute initiatives that build trust and prove effectiveness.
Key Responsibilities
- Lead the firmwide marketing strategy by developing clear, actionable plans that elevate brand visibility, strengthen market positioning, and support business development goals.
- Shape and evolve the company’s brand narrative, refreshing standards, modernizing templates, and developing clear, compelling messaging that brings the organization together under one cohesive identity.
- Craft and communicate the company’s story, mission, and vision in a compelling way across multiple platforms, including digital, print, social media, events, and press.
- Work closely with the Business Development team to align marketing initiatives with business development goals. Collaborate on marketing materials and strategies that support lead generation, client acquisition, and strategic partnerships.
- Strengthen the company’s public presence by leading PR initiatives, developing strategies, cultivating relationships with external partners, and identifying opportunities for earned media.
- Enhance digital presence and analytics, ensuring the website, social platforms, and other digital channels support engagement, recruiting, and growth objectives.
- Lead and direct a major website redesign, serving as project lead, managing timelines, guiding UX/content strategy, and overseeing all work performed by an external creative/technical agency.
- Mentor and coach staff to achieve optimal job performance. Support and encourage career development. Promote positive employee relations and support team building with open communication.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business Administration, or related field; advanced degree preferred but not required.
- 10+ years of progressive marketing experience, with 3+ years in a senior or director-level leadership role, preferred.
- A/E/C industry or professional services experience preferred; ability to quickly master new industries required.
- Demonstrated success in developing and executing marketing strategies that support organizational growth and business development goals.
- Proven ability to lead cross-functional initiatives, manage complex projects, and influence at all levels.
- Exceptional writing, editing, storytelling, and communication skills; able to translate complex information into clear, compelling content.
- Proficiency in Adobe Creative Suite, Canva, CRM systems, social media platforms, analytics tools, and SEO practices.
- Strong organizational and interpersonal skills with the ability to influence and collaborate across all levels of the organization.
- Experience hiring, mentoring, developing, and overseeing marketing staff, including setting expectations, managing performance, and fostering a high‑functioning, collaborative team culture.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.
- Flexibility to work outside standard hours to support deadlines or events.
- Valid driver’s license and driving record of 3 or fewer demerit points.
Pay Transparency Statement
The compensation range reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.
Benefits offered to eligible full-time employees include:
- Competitive salary and annual bonus
- Competitive Health, Dental, and Vision insurance plans
- Generous company matched 401(k) plan with a Roth provision
- Paid Time Off (PTO)
- Eight (8) paid holidays
- Life insurance (company paid)
- Short and long-term disability insurance (company paid)
- Flexible Spending Account and/or Health Savings Accounts
- Culture that provides work-life balance, and professional development and is community driven
- And much more!
Ready to apply?
Apply to Lumos & Associates
VP, Information Technology
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About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
ShipMonk is seeking a Vice President of Information Technology to serve as a senior member of our technology leadership team and own the full IT function across our global fulfillment network. This is a strategic, executive-level role with broad accountability — spanning enterprise infrastructure strategy, multi-site IT operations, cybersecurity posture, digital workplace enablement, and the IT investment roadmap. The VP, IT will partner directly with the CTO, CSCO, and other executive stakeholders to ensure that technology infrastructure is a competitive differentiator, not a constraint, as ShipMonk continues to scale.
This is not a steady-state leadership role. ShipMonk is growing rapidly and the VP, IT is expected to raise the maturity ceiling of the entire IT organization — transforming how we operate, invest, and deliver infrastructure at scale. The right candidate has already done this. They have built functions, not just managed them.
About the Team
The IT function is the operational backbone of ShipMonk's fulfillment centers and corporate offices. It is accountable for network infrastructure, end-user computing, IT service delivery, cybersecurity governance, asset lifecycle management, and vendor relationships across all sites. Reporting to the CTO, the VP of IT will lead a multi-disciplinary organization including IT Infrastructure Engineers, IT Support Specialists, IT Automation Engineers, and Network Engineers. The VP will be expected to define the organizational model, set the talent strategy, and personally elevate the function from a reactive support org to a proactive, engineering-forward infrastructure team.
Key Responsibilities
Executive Leadership & Organizational Strategy
- Define the vision, structure, and operating model for a high-performing global IT organization — setting clear roles, career paths, performance standards, and accountability frameworks that attract and retain top-tier talent.
- Serve as the IT voice in executive and cross-functional discussions, translating infrastructure capabilities and constraints into language and decisions that drive business outcomes.
- Build a culture of engineering rigor, documentation discipline, and operational ownership so that the function is resilient, scalable, and not dependent on any individual.
- Assess current organizational capabilities against the demands of a rapidly growing business; develop and execute a multi-year talent and capability roadmap that stays ahead of business needs.
- Establish the staffing and coverage model — including on-site IT support at each fulfillment center — and a repeatable framework for scaling that model to new sites.
Enterprise Infrastructure Strategy & Architecture
- Own the multi-year technology roadmap for network infrastructure, end-user computing, cloud connectivity, and operational technology (OT) across all ShipMonk sites.
- Define and enforce enterprise architecture standards, reference designs, and security baselines for LAN, WAN, SD-WAN, Wi-Fi, firewalls, VPN, and edge infrastructure in high-throughput warehouse and office environments.
- Lead infrastructure planning for site expansions, greenfield fulfillment center buildouts, and M&A integration events — building the playbook that makes each successive rollout faster and more predictable.
- Evaluate emerging infrastructure technologies (SD-WAN, SASE, private 5G, IoT, edge compute) for applicability to ShipMonk's operational environment and drive adoption where there is clear business value.
- Ensure infrastructure architecture supports the performance and availability requirements of ShipMonk’s systems, and real-time operational workflows.
Cybersecurity & Risk Governance
- Own ShipMonk's cybersecurity strategy and risk posture at the infrastructure and endpoint level — including network segmentation, access control, endpoint protection, vulnerability management, and incident response readiness.
- Develop and maintain IT risk and compliance frameworks aligned with applicable regulations, customer requirements, and industry best practices (SOC 2, ISO 27001, or equivalent).
- Partner with the broader Technology leadership team to ensure cybersecurity considerations are embedded in product and platform architecture decisions, not bolted on.
- Lead IT business continuity and disaster recovery planning, ensuring ShipMonk can maintain or rapidly restore operations across all sites in the event of infrastructure failure or a security event.
- Establish a security awareness and governance program that extends accountability for cyber hygiene across the organization — beyond the IT team.
IT Service Delivery & Operational Excellence
- Design and own the IT service delivery model — defining SLAs, escalation paths, incident management workflows, and quality standards for hardware provisioning, troubleshooting, and end-user support across all sites.
- Establish a mature IT asset management program with full lifecycle visibility: procurement, provisioning, tracking, refresh planning, and decommissioning of all hardware and software assets.
- Build and own the peak season readiness program — including infrastructure hardening checklists, capacity reviews, contingency plans, and cross-functional alignment with Operations and Technology — so that every site is operationally ready before peak volume arrives.
- Implement IT service management best practices (ITIL or equivalent) adapted to ShipMonk's pace and operational environment; drive continuous improvement across all service delivery metrics.
- Ensure every fulfillment center has the right on-site IT coverage, skills, and escalation support — and that site-level IT operations meet a consistent standard regardless of geography.
Digital Workplace & End-User Enablement
- Own the strategy and execution for ShipMonk's digital workplace: endpoint management, collaboration platforms, identity and access management (IAM), and productivity tooling for both office and warehouse environments.
- Ensure warehouse associates and operational staff have reliable, performant access to the tools they need — including handheld scanners, label printers, warehouse displays, and fulfillment terminals — with minimal friction and fast break-fix resolution.
- Partner with HR and Operations to design onboarding and offboarding IT workflows that scale efficiently across ShipMonk's distributed workforce and high employee volume.
Vendor & Partner Management
- Build and govern a structured vendor management program for all strategic IT relationships — ISPs, network integrators, hardware OEMs, managed service providers, and software vendors — including selection criteria, performance scorecards, and regular review cadences.
- Lead high-stakes vendor negotiations for contracts, SLAs, and pricing; set the standard for how ShipMonk evaluates, onboards, and holds external partners accountable.
- Proactively identify opportunities to rationalize the vendor portfolio, reduce cost, and improve service quality through strategic sourcing and contract consolidation.
Financial Stewardship & Executive Reporting
- Own the IT operating and capital budget across all sites; develop rigorous planning, forecasting, and tracking processes that ensure fiscal discipline and surface cost optimization opportunities proactively.
- Establish the IT reporting framework — defining the key metrics (uptime, incident resolution, asset utilization, project delivery, security posture, cost per site) and presenting them with context and insight at Monthly and Quarterly Business Reviews.
- Build the business case rigor within the IT organization: capital investment proposals, build-vs-buy analyses, and ROI frameworks for infrastructure decisions.
- Operate with a business-owner mindset — balancing the need for technology investment with the fiscal realities of a high-growth, operationally intensive business.
Desired Experience
The ideal candidate is a builder and operator — someone who has led IT transformations in complex, multi-site environments and knows how to run both strategy and execution simultaneously.
Required
- 12+ years of progressive IT leadership experience, with at least 5 years in a senior director or VP-level role with full IT organizational ownership.
- Demonstrated track record of transforming IT functions in high-growth, multi-site environments — warehousing, logistics, e-commerce, or equivalent operational settings strongly preferred.
- Deep expertise in enterprise network architecture (LAN/WAN, SD-WAN, Wi-Fi, firewalls, VPN, DNS, DHCP) with hands-on credibility and strategic range.
- Proven experience owning cybersecurity strategy and risk governance at the infrastructure level; familiarity with SOC 2, ISO 27001, or equivalent frameworks.
- Executive presence and communication skills: the ability to represent IT strategy credibly to a C-suite audience and drive cross-functional alignment on technology investments.
- Track record of building and leading geographically distributed teams, including site-level IT operations at scale.
- Experience owning multi-million dollar IT operating and capital budgets with full accountability for performance and outcomes.
- Demonstrated ability to build vendor management programs, negotiate enterprise contracts, and manage strategic supplier relationships.
Strongly Preferred
- Experience in third-party logistics (3PL), fulfillment operations, e-commerce infrastructure, or supply chain technology environments.
- Familiarity with warehouse technology ecosystems: WMS/OMS platforms, barcode scanners, label printing infrastructure, industrial Wi-Fi, and ruggedized device management.
- Experience leading IT through M&A events, including infrastructure integration, due diligence support, and post-acquisition standardization.
- Exposure to operational technology (OT) environments and the convergence of IT and OT infrastructure in a fulfillment or manufacturing context.
- Relevant professional certifications: CISSP, CISM, CCNP/CCIE, ITIL, PMP, or equivalent.
Education
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field required.
- Master's degree (MBA or MS in a technical discipline) preferred.
What Success Looks Like
In the first 90 days, the VP of IT will have completed a thorough assessment of the current infrastructure, team, and vendor landscape — and will have presented a prioritized transformation roadmap to the CTO and executive team.
In year one, the VP of IT will have raised the maturity of IT operations measurably: network uptime will be higher, incident resolution will be faster, asset management will be accurate, and peak season will be executed more systematically than the year before.
In years two and three, the IT organization will be recognized internally as a competitive enabler — a function that accelerates ShipMonk's growth rather than reacting to it.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonkPrincipal Talent Partner
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Company Overview
Amperesand is reinventing how the world powers its most critical systems.
We are facing a once-in-a-generation opportunity for infrastructure disruption. Electricity demand is skyrocketing, driven by AI factories, electric vehicles, and modern industrial growth. Energy supply is shifting to incorporate a more diverse mix of resources – including solar, gas, and batteries – at a massive scale.
And yet the power infrastructure behind our latest mega-projects hasn’t meaningfully changed in nearly 100 years. Supply chains for today’s infrastructure equipment can’t match the pace and sophistication of critical energy projects. Amperesand is building hardware and software that rewrites this broken power infrastructure playbook to support a new era of energy abundance.
We’ve built a new class of intelligent, software-defined power infrastructure products leveraging a decade of advanced medium voltage Solid State Transformer research that’s now ready for commercial deployment.
Our products and solutions go far beyond the capabilities of traditional electrical equipment. We make power systems that are faster to deploy, dramatically smaller and more efficient, and capable of supporting modern, dynamic energy needs for tomorrow’s most demanding energy consumers.
Scalable in-house advanced manufacturing capability is our foundation for meeting timeline and quality expectation to serve infrastructure customers around the world.
Amperesand is led by breakthrough energy hardware development veterans and funded by top tier investors who share our vision of building a category-defining energy technology company.
With hubs in San Francisco, Reno, and Singapore, our global team is laser focused on building foundational technology to solve the most pressing problems in power infrastructure at scale.
Join us in building the power foundation of the future!
Role Summary
We’re hiring a Principal Talent Partner to lead hiring for our most senior and business-critical roles, including executive leadership, VP-level leaders, and principal-level individual contributor engineers.
This role is designed for a recruiter who thrives in high-stakes, high-touch environments - someone who can build deep trust with candidates, partner closely with C-Suite, and personally close complex offers. We do not use external recruiting agencies; this role replaces them.
Responsibilities:
- Own end-to-end recruiting for:
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- Executive and VP-level leadership roles
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- Principal-level and staff-level IC engineers in highly technical domains
- Partner directly with the CEO, founders, and senior leaders on search strategy, role definition, and candidate calibration
- Deliver an exceptional candidate experience from first conversation through offer acceptance
- Act as the primary closer for high-impact hires, managing:
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- Competing offers
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- Equity-heavy compensation discussions
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- Relocation, timing, and family considerations
- Build and maintain long-term relationships with senior technical and leadership talent, including passive candidates
- Design interview processes that are rigorous but efficient
- Translate complex technical, organizational, and business context into compelling narratives for candidates
- Provide real-time market insight and honest feedback to leadership throughout the hiring process
- Uphold discretion, professionalism, and strong judgment in all candidate interactions
Qualifications:
- 8+ years of recruiting experience, including senior-level or executive hiring
- Experience in deep tech, hardware, infrastructure, or highly technical environments
- Proven ability to close senior candidates in competitive markets without agency support
- Exceptional judgment, emotional intelligence, and executive presence
- Comfortable operating with ambiguity in an early-stage environment
- High attention to detail, confidentiality, and candidate care
- Clear communicator who can translate complex technical and business contexts to candidates
Bonus Qualifications:
- In-house experience at Series A-C startups
- Experience recruiting in niche or emerging technical domains
- Comfort influencing leveling, scope, and compensation strategy
Please note: This role requires working on-site 5 days a week. We do not offer hybrid or remote options.
Salary: $180,000-210,000/annual
Pay Disclosure & Benefits
Compensation will be determined based on experience, location, and other factors permitted by law.
The benefits outlined below apply exclusively to employees located in the United States.
- Competitive Salary + Incentive Stock Options
- Medical, vision, and dental benefits for employees and their dependents, effective from the start of hire
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- 401k retirement savings plan through Empower
- Employees receive paid time off (PTO), paid sick days, and paid company holidays
- Commuter Benefits
- 100% paid maternal leave (12 weeks) and paternal leave (6 weeks)
Singapore-based employees receive benefits in accordance with local government provisions.
Equal Employment Opportunity
Amperesand is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Amperesand is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Ready to apply?
Apply to Amperesand