About Armada

Armada delivers sovereign, industrial-grade AI infrastructure designed to operate where traditional cloud and centralized data center models fall short. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable enterprises and governments to deploy, operate, and scale AI workloads securely, efficiently, and close to where data is generated.

The ND8 region represents a strategically important market for Armada. Customers here are technically sophisticated, highly security-conscious, and often operate across multiple countries with strong expectations around data residency, sustainability, and operational excellence. Armada’s success in ND8 depends on senior engineers who can both execute deeply technical deployments and maintain long-term customer ownership.

Role Overview

The Senior Forward Deploy Engineer for ND8 is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership across the Nordic region. This role combines the execution depth of a Forward Deploy Engineer with the long-term ownership and customer leadership of a Technical Account Manager.

In the early phases of engagement, the Senior FDE leads platform bring-up, deployment execution, and initial workload onboarding. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, reliability, and expansion across multiple countries and sites.

This role reports into the Sr. Director of Customer Success & Delivery, EMEA & ANZ and is intentionally designed to avoid fragmented ownership between deployment and post-sale success. Success is measured by deployment quality, speed to production, customer confidence, platform adoption, retention, and expansion.

Key Responsibilities

Deployment execution and platform bring-up

• Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPU-as-a-Service
• Execute deployments across the ND8 region, including multi-country and multi-site environments
• Own infrastructure bring-up, platform configuration, and production readiness validation
• Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers

Technical account ownership and customer success

• Serve as the primary technical point of contact for assigned ND8 customers post go-live
• Own the technical success plan, adoption milestones, and operational maturity roadmap
• Build trusted, long-term relationships with customer engineering, platform, security, and data teams
• Lead technical governance discussions, roadmap planning, and platform optimization conversations

Joint Success Plan ownership

• Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer
• Align deployment milestones, platform adoption, and operational maturity to customer business objectives
• Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking
• Regularly review progress against success plans with customer stakeholders and Armada leadership
• Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning
• Surface risks, dependencies, and blockers early and drive resolution with clear ownership

Time-to-value acceleration and adoption

• Reduce time-to-try and time-to-value by unblocking workloads and accelerating early production use cases
• Drive adoption across new workloads, business units, and countries
• Identify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS

Operational excellence and reliability

• Ensure customer environments remain stable, secure, and production-ready
• Proactively identify scaling risks, architectural gaps, and technical debt
• Coordinate with Product, Engineering, and Support teams to resolve issues efficiently

Data residency, security, and regulatory execution

• Operate confidently within ND8 data residency, privacy, and security expectations including GDPR-aligned requirements
• Support customer security reviews, audits, and governance processes
• Balance global delivery standards with local regulatory nuance and customer expectations
• Maintain disciplined access control, documentation, and operational hygiene

Field leadership and mentorship

• Act as a senior technical presence for ND8 customers, setting the bar for execution and professionalism
• Mentor junior FDEs, TAMs, and delivery engineers as the region scales
• Contribute to deployment standards, runbooks, and repeatable best practices

Cross-functional collaboration

• Partner closely with the Sr. Director of Customer Success & Delivery, EMEA & ANZ on NB8 priorities and escalations
• Work with Sales on expansion planning while maintaining a trusted post-sale posture
• Provide structured feedback to Product and Engineering teams based on real-world ND8 customer usage

Qualifications and Experience

• 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles
• Proven ability to own both hands-on delivery and long-term customer technical relationships
• Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute
• Strong troubleshooting skills in live, production environments
• Experience supporting customers across multiple European countries
• Willingness to travel within the ND8 region as required
• Clear, confident communication style suited for executive and senior engineering audiences

Preferred Experience

• Experience with edge compute, modular data centers, or distributed infrastructure
• Familiarity with AI workloads, GPU clusters, and high-performance computing environments
• Exposure to regulated, sovereign, or government-adjacent environments
• Experience operating in Nordic or EU-regulated markets
• Comfort operating with ambiguity and owning outcomes end to end

What Success Looks Like

• ND8 customer environments reach production quickly and operate reliably
• The same engineer who deploys the platform remains the trusted technical owner long-term
• Adoption expands across workloads, sites, and countries without handoff friction
• Customers view Armada as a strategic AI infrastructure partner due to consistent technical ownership
  
  

Mission Brief 

As a Product Assurance Engineer, Launch Operations, you will join our team on the beautiful arctic island of Andøya to perform test and launch campaigns of our Spectrum launch vehicle. You will act as a control instance for the quality and compliance of ground equipment, processes, and procedures, while also closely working with our Quality department based in Germany to ensure the quality of the flight hardware.

To do so, you will carry out in-process and final inspections, document reviews, and follow-up non-conformance reports. You will be following established processes, but will also have the opportunity to introduce new frameworks tailored to this launch site.

Your Role in Our Space Mission: 

• Shape and advance framework for product control at the Andøya launch site
• Carry out in-process and final inspections or hardware and operations – involving ground and flight systems
• Be involved in and follow-up on acceptance testing of flight hardware
• Review processes and procedures, and enforce the applicable document management
• Follow-up on non-conformance reports and risks, including the mitigating actions
• Set-up and maintain calibration plans for tools, equipment and systems
• Ensure proper and continuous documentation

Qualification Checklist 

• Relevant engineering qualification or engineering bachelor’s or master’s degree
• Experience in quality inspections and assurance involving hardware (preferably including assemblies)
• Experience with document management
• Experience with non-conformity processes and root cause analysis
• Ability to perform in high-stress environments
• Highly organised, effective team player with high attention to detail
• Able to adjust self-sufficiently and quickly to a highly dynamic work environment
• Physical dexterity is required as working in confined spaces is necessary
• Fluency in English (Norwegian and German can be helpful)

Bonus Skills

• Experience with fluid systems and piping/tubing involving hazardous materials
• Knowledge rocket propulsion systems and/or structures
• Experience with risk management processes

Benefits 

• Employee Participation Program: Share in our success through our virtual company share program
• 6 weeks of vacation: Enjoy the days off to relax and recharge
• Subsidised lunch: Stay energised with delicious, subsidised lunches every day
• Relocation support: Benefit from our relocation bonus with deductible expenses up to an agreed amount
• Wellness allowance: Stay healthy and fit with our yearly allowance for wellness activities (e.g., Gym, Massages)
• Individual learning allowance: Grow your skills with an individual learning budget granted after the probation period
• Physical and mental well-being: Access via OpenUp the online support from certified psychologists and lifestyle experts at no cost to you and your family
• And Much More! Discover additional perks and benefits when you join our team.  

Who we are

We are Isar Aerospace and we are at the forefront of New Space building a modern space business to enable faster, better and cheaper access to space.

Our mission is to help democratise space and use it for good in order to improve life on Earth now and for the future generations.

We are a fast-growing company aiming to provide sustainable and environmentally friendly launch solutions for small and medium-sized satellites and constellations into Low Earth Orbit. The company is privately funded by world-leading technology investors with strong commitment and support and our team is made of driven and talented people with a real passion for space innovation.

We're making rockets in a way that hasn't been done before disrupting a traditional industry. If you are up for the challenge, want to work on cutting-edge projects and be part of a team changing the world for better, come, join us and launch your career!

Want to find out more about us?

Visit www.isaraerospace.com

Data Protection

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Disclaimer

Isar Aerospace SE is an equal-opportunity employer committed to fairness and inclusivity. We do not prioritize any specific religion, gender, nationality, or background. Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process. All qualified applicants are encouraged to apply.