THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

Reporting to the GC/MS Group Lead, the candidate will support the Chemistry and Regulatory Testing and regulatory submission for JUUL Labs. The GC/MS Scientist is a hands-on, laboratory-based role in Durham, NC that will be responsible in helping to test products for regulatory submissions at Juul Labs. The scientist is highly motivated, nimble at navigating complex challenges, a skilled multitasker, is adaptable and works effectively in a fast-paced environment and works collaboratively with the teams at Juul Labs.

• Perform routine and non-routine analysis on nicotine containing products by GC/MS or GC/MS/MS.
• Support method development and validation of test methods using GC/MS or GC/MS/MS.
• Perform routine maintenance on analytical instrumentation.
• Review and report data generated by GC/MS or GC/MS/MS.
• Write and review scientific documents in a timely manner. (SOPs, VOPs, and Work Instructions).
• Manage the regulatory testing data and documents systematically in a highly organized fashion.
• Perform other related duties as assigned.

A successful GC/MS Scientist will be able to successfully complete assigned tasks in a timely manner. They need to be readily adaptable to change while following established standard operating procedures.

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• Minimum 5 years of experience with chromatography-mass spectrometry-based techniques.
• Proficiency with chromatography and mass spectrometry data analysis software such as MassHunter.
• Ability to prepare clear and concise written documents.
• Ability to communicate issues in a succinct and logical manner.
• Strong problem-solving skills.
• High motivation and flexibility.
• Experience in a regulated laboratory environment such as ISO 17025 is preferred but not required.
• ENDS or nicotine-related products experience is preferred but not required.

EDUCATION:

• BA/BS in Analytical Chemistry, Organic Chemistry, or related fields with a focus in GC/MS and GC/MS/MS.

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Juul Labs also complies with applicable employment eligibility verification requirements. All applicants must have the authorization to work for Juul Labs in the country of employment. #LI-Onsite

WHO WE ARE

Parse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system.

Founded based on a transformative technology invented at the University of Washington, Parse has raised over $100 million and is used by over 3,000 labs across the world. Our growing portfolio of products includes Evercode Whole Transcriptome, Evercode TCR, BCR, Gene Capture, and a software tool for data analysis.

Parse Biosciences is based in Seattle, Washington's vibrant South Lake Union district, where we recently opened a 34,000 square foot headquarters and state-of-the-art laboratory.

THE POSITION

As a Technical Application Scientist (TAS) you will be a central influence in delivering a world-class customer experience with a focus on technical troubleshooting and general platform inquiries. As a key member of the Application Support Team, you will assist in the development and continuous improvement of commercial processes and strive to ensure customer success. In this role you will work cross-functionally with several internal teams, including the Field Application Scientists (FAS), Bioinformatics Application Scientists (BAS), Research & Development, Sales, and Marketing teams to ensure customer outreach is conducted in a cohesive and expeditious manner.

IN THIS POSITION, YOU WILL:

• Work within the global Application Support team to provide direct support to customer inquiries and global distributors to include, but not limited to, product information and troubleshooting.
• Log, manage, and report customer support inquiries through multiple channels (CRM, support platforms, email)
• Escalate and resolve customer troubleshooting cases to quickly provide solutions for partners in Field Application, R&D, Product Management, Manufacturing, and Sales as needed
• Be the Voice of the Customer (VOC) and distill, quantify, and actively represent customer feedback to internal teams, using your “customer perspective” to advocate for the user experience
• Lead in-house and virtual technical product trainings for the Sales and Support teams
• Create educational and instructional content for customers and internal stakeholders
• Stay up to date in the rapidly evolving field of single-cell genomics and relay observations of market shifts to leadership

FOR THIS POSITION, WE LOOK FOR

• Minimum of a BA/BS in Chemistry, Biochemistry, Molecular Biology or Genetics
• Minimum of one (1) year of experience in a customer-facing role supporting genomics products
• Experience with next-generation sequencing platforms and library preparation, cell culture, RNA-Seq
• A proactive and collaborative approach to problem solving
• Outstanding communication skills, written and verbal, as well as excellent interpersonal skills
• Someone who works well in a fast-paced, dynamic environment
• Proficiency with MS Office and Google Suite (Mail, Calendar), CRM (e.g. Hubspot, Salesforce), and ideally Monday.com (or similar for project management)
• Knowledge of gene expression data analysis, analysis tools, basic command line knowledge is highly desired

JOB CONDITIONS

• This position is home office based and will require a reliable internet connection and suitable workspace to fulfill job duties effectively. 
• Regular communication and collaboration with customers and team members will occur virtually through zoom meetings, instant messaging, and email. 
• Travel requirements: This position may include travel on occasion to attend conferences and meetings or training at the company headquarters in Seattle. 
• This position requires extensive computer time.
• You must be able to work in and around a laboratory environment (when needed for trainings in HQ)

Parse Biosciences is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected by federal, state, or local law.

As part of our commitment to fairness and inclusion, we do not use artificial intelligence or automated systems to screen job applications. Every application is reviewed by a member of our hiring team to ensure that hiring decisions are made thoughtfully and equitably.

#LI-Remote

Position Summary: 

 We are seeking a highly skilled and motivated Contract Scientist – Translational Biology to support mechanistic hypothesis testing and sample generation for rilparencel, our autologous kidney cell therapy currently being evaluated in a Phase 3 clinical study, as well as next-generation cell therapy programs. This role will focus on primary human tissue/cell culture models (BSL-2) and the execution of multi-condition studies that generate high-quality samples for downstream molecular and NGS-based readouts. In partnership with the Translational Biology team, this scientist will contribute to experimental design and method development for workflows involving small human biopsy-derived samples, with an emphasis on reproducible execution, rigorous sample tracking, and clear communication of results.  

Essential Duties & Responsibilities: 

Primary Human Tissue Culture (BSL-2) & Model Execution 

• Establish, maintain, and troubleshoot primary human kidney tissue/cell cultures using strict aseptic technique and contamination prevention. 

Experimental Design & Method Development  

• Develop and execute experimental plans with the translational team to test mechanistic hypotheses in vitro (e.g., media perturbations, multi-factor time courses), including appropriate controls and replicates. 

• Contribute to method development/optimization for primary tissue workflows (e.g., tissue handling, digestion/single-cell prep where applicable, culture conditions, sampling strategy, preservation), documenting protocol iterations and outcomes. 

• Execute complex study layouts with many conditions, timepoints, replicates, etc when required. 

Sample Processing & Molecular Assays 

• Harvest tissue/cells and perform RNA/DNA/protein/metabolite extraction, quantification, and basic QC (e.g., yield, purity; integrity checks where applicable). 

• Run and troubleshoot core molecular assays, such as RT-qPCR, ELISA, Western blot, and/or reporter assays (e.g., luciferase), including control selection. 

• Prepare assay- and omics-ready sample sets with complete metadata for internal use and/or external partners, as needed. 

NGS Library Preparation & Omics Support 

• Perform NGS library preparation for approaches such as RNA-seq, ATAC-seq, and CITE-seq (bulk and/or 10x single-cell), including essential QC steps (quantification, sizing where applicable, yield assessment). 

• Support handoff of libraries/samples to sequencing vendor pipelines, maintaining traceability of sample IDs, library indices, and processing conditions. 

Documentation & Communication 

• Maintain high-quality experiment documentation (ELN) and accurate sample inventories (LIMS). 

• Participate in interpretation translational data to uncover key insights for cell therapy mechanism of action elucidation. 

• Communicate findings effectively across cross-functional teams, including research, process & analytical development, and clinical translation groups. 

• Contribute to regulatory filings, scientific publications, and presentations at key industry and academic conferences. 

 Qualifications: 

Education/Training 

• M.S. or Ph.D. in Cell Biology, Molecular Biology, Immunology, Bioengineering, or related field.  

Required Experience & Skills 

• Demonstrated hands-on experience with primary human tissue/cell culture and comfort working with human-derived materials in a BSL-2 environment. 

• Experience executing multi-condition in vitro experiments with strong attention to detail and sample tracking. 

• Experience with RNA/DNA/protein extraction and basic QC/quantification. 

• Experience with at least two of: qPCR/RT-qPCR, ELISA, Western blot, reporter assays. 

• Hands-on experience with NGS library preparation for one or more of: RNA-seq, ATAC-seq, CITE-seq (bulk and/or single-cell). 

• Able to work effectively in a fast-moving R&D environment with multiple parallel experiments and time-sensitive sample processing needs. 

Preferred 

• Flow cytometry and/or FACS experience (sample prep, staining, acquisition and/or sorting workflows). 

• Familiarity with common bioinformatics/QC concepts and tools used in sequencing workflows; familiarity with at least one scripting language (Python and/or R). 

Skills:  

• Ability to work in a fast-paced environment and collaborate across disciplines 

• Strong team player 

• Goal-oriented mindset 

• Ability to focus efforts & complete deliverables on-time 

• Certifications/Licenses: Licenses / Certification welcome 

At Target RWE, our mission is driven by a deep commitment to people, whether it’s the patients we serve, the partners we collaborate with, or the dedicated team members who power our work. As a purpose-driven organization, we leverage real-world data to advance clinical research and inform better healthcare decisions. We foster a collaborative environment where every voice is heard, every idea has an impact, and every contribution helps improve lives. If you're seeking a place where your work truly matters, join us to advance science.

Overview

In this role, you will be a foundational member of Target RWE’s Quantitative Sciences (QS) organization, helping to establish Target as a leader in rigorous, reproducible, and regulatory-grade evidence generation. You will serve as a scientific owner of Target’s data, developing deep expertise in its structure, quality, and applications while helping to build scalable data validation, curation, and analytic processes that ensure reliability and usability.

Working closely with cross-functional partners in Product, Engineering, Clinical Operations, and Medical Science, you will design and execute analyses that demonstrate the value of Target’s data, support customers across life sciences, regulatory, and academic settings, and build scalable, standardized analytic approaches for real-world evidence generation.

What You’ll Do

1. Data Ownership and Quality 

• You will establish Target’s data as a trusted, validated scientific asset.
• Ensure Target’s data are accurate, complete, and fit for regulatory and scientific use by building systems and practices that establish trust in data integrity and readiness for analysis.
• Develop deep expertise in Target’s data, understanding its structure, provenance, strengths, and limitations.
• Design and implement validation frameworks, data quality checks, and “fitness-for-use” assessments.
• Create and maintain data dictionaries and documentation that promote transparency and reproducibility.

2. Analytical excellence 

• You will apply advanced analytic methods and scientific rigor to generate reliable, reproducible, and regulatory-grade real-world evidence from Target’s data assets.
  • Support the design and execution of retrospective and prospective studies using Target’s data assets.
  • Develop statistical analysis plans and analytic code for descriptive, comparative, and predictive analyses.
  • Design and implement scalable, reusable analytic frameworks and modular code structures that support consistent execution across therapeutic areas and data products.
  • Apply best practices in methodology, version control, code review, and documentation to ensure reproducibility.
  • Translate complex results into clear visualizations and insights for scientific, regulatory, and client audiences.
  • Contribute to publications, abstracts, and collaborations that advance Target’s scientific reputation and influence.

3. Cross functional partnership

• You will work cross-functionally to connect data, science, and strategy, ensuring Target’s evidence generation aligns with customer needs and business goals.
• Partner closely with Commercial, Medical Science, Product, Data Insights, Engineering, and Clinical Operations teams to align on data strategy and analytic priorities.
• Serve as the internal “voice of the customer,” anticipating how clients, regulators, and researchers will use Target’s data.
• Participate in client and partner meetings to demonstrate the validity and value of Target’s data products.
• Leverage your deep knowledge of Target’s data assets to guide internal teams and external partners, anticipating analytical and operational challenges and helping to shape data use strategies.
• Translate analytic findings and data characteristics into clear, client-facing materials that demonstrate Target’s data quality, representativeness, and scientific utility.

What You’ll Bring

• Advanced degree (MS or PhD) in biostatistics, epidemiology, health economics, bioinformatics, data science, or a related quantitative field. 
• 5-10+ years of experience working with real-world data (e.g., EMR, claims, registry, or clinical trial data).
• Strong programming expertise in R, and experience with reproducible analytic frameworks.
• Proven expertise in data quality assessment, validation, and curation workflows.
• Demonstrated ability to build and maintain reproducible coding practices and scalable analytic processes that enable efficiency, transparency, and consistency across studies.
• Strong communication, presentation and collaboration skills with cross-functional technical and scientific teams.
• Demonstrated ability to translate data insights into actionable scientific or business recommendations.

What we offer you

• Hybrid work — 3 days/week in our brand-new office!
• Comprehensive health, dental, and vision for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave