We’re looking to hire a Solutions Architect to join the Revenue team. As a Solutions Architect, you will lead the evaluation, implementation, and adoption of dbt Cloud for our largest enterprise & commercial customers. 

In this role, you can expect to:

• Work with customers through their dbt Cloud journey: from discovery, demos, & evaluations all the way through product adoption & expansion
• Become an expert in a) designing enterprise-grade data pipelines in dbt Cloud and b) articulating the business value dbt Cloud accrues to customers
• Collaborate with customer contacts to achieve architecture & security approval for dbt Cloud
• Team across departments to build the dbt ecosystem and go-to-market motion (i.e. present at Marketing events, enable Partners, collaborate with Customer Support & Professional Services)
• Act as the voice of the customer internally, e.g. surfacing customer feedback or weighing in on product roadmap
• Closely align with our strategic partners (e.g. data platform providers or consulting partners)
• Travel up to ~25% of the time (meeting prospects/customers in-person, plus team offsites / kickoffs)
• Be an active member of the dbt community (e.g. publish blogs, attend dbt meetups, etc.)

You are a good fit if you have:

• 4+ years of sales engineering, solutions architecture, or consulting in data operations, analytics, or BI
• A solid technical background, with experience in SQL, ETL, and data modelling
• A firm understanding of and ability to discuss modern data warehousing architectures
• Ability to gather and translate technical and business requirements into concrete solutions
• Excellent verbal, written, and in-person communication skills to discuss complex topics with both technical and non-technical audiences
• Ability to operate in an ambiguous and fast-paced work environment
• A passion for being an inclusive teammate and involved member of the community

You'll have an edge if you have:

• Prior experience working at an analytics, ETL, BI, and/or open-sourced software company
• Knowledge of or prior experience with dbt
• Experience with Dimensional Modeling
• Experience with traditional Enterprise ETL tooling (Informatica, Boomi, Talend, WhereScape)

Qualifications:

• A minimum requirement of at least a bachelor's degree in Computer Science or a closely related field

If you are excited about this role and know that you could get there, but don’t have 100% of the qualifications listed above, please still apply! We value diverse perspectives and want to build the best team we can, and acknowledge that sometimes the right people won’t check every box on a list.

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

Compensation & Benefits

• Equity Stake
• Benefits: 
  • dbt Labs offers:
    • Unlimited vacation (and yes we use it!)
    • Excellent healthcare
    • Paid Parental Leave
    • Wellness stipend
    • Home office stipend, and more!

*Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Technical Screen
4. Team interviews and a demo 

CSQ327R17

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

As a Workday Certified Project Manager, you are responsible for ensuring the successful completion of the project deliverables (e.g., charter, governance, project/staffing plan, issue logs, etc.) and work with the Client project manager to govern milestone deliverables such as Design sign off, Testing approvals, and address any other issues that stand in the way of project success. The Project Manager anticipates and/or identifies scope slip and champions project governance managing to the agreed budget and delivering the project profitably.

This remote role can be located anywhere in Sydney or Melbourne and must have valid authorization to work in Australia. 

KEY EXPECTATIONS

• Holds a current Workday HCM or Financials and Workday Project Manager certifications as well as additional training with the goal of becoming an expert in Workday's Implementation Methodology and leverage it on all engagements
• Manage the implementation of 2+ simultaneous projects
• Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW or Change Order
• Provide guidance and mentoring to other Project Managers working on their implementations
• Ensure projects are properly planned and staffed
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or time frames
• Work with Workday Delivery Assurance to ensure compliance with agreed to checkpoints
• Ability to effectively present at Executive and Project Team levels & understand the needs of each audience
• Facilitate clients’ intellectual and practical adoption of Workday best practices
• Identify opportunities to position other service offerings
• Maintain clients’ ongoing satisfaction, ensuring Intecrowd is reputable and referenceable once in production
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with Change Orders in the event they're asking Intecrowd to perform tasks that are outside the scope of the SOW
• Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs
• Contribute to and mold a culture of continuous education amongst your colleagues, mentees, and managers - serve as a professional role model

REQUIRED SKILLS AND EXPERIENCE

• Current Workday Partner PM/EM Certification 
• 3+ years’ experience project managing Workday HCM, payroll or financial implementations with medium or large enterprise clients
• Consulting experience either as an internal consultant or with a consulting/software company
• Experience implementing Workday, Oracle, SAP, PeopleSoft or Salesforce 
• Working knowledge with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services procurement
• Excellent organization, time management, and communication skills
• Passion for providing exceptional customer service
• Business development skills
• Previous service sales experience a plus. Successful candidates have a balance of functional (business) and technical experience
• This is a remote position, potential travel expectation is +/-30% depending on project requirements

About Us

Pushpay is a high-growth Kiwi founded SaaS business that is spread between offices in the United States and Auckland, NZ. We help organizations and communities come together and stay connected through our suite of mobile apps, management software and giving technology. Our teams of Software Engineers, SRE’s, QA's, UX and Product Managers work closely together to deliver value to our customers as the leading provider of mobile apps and giving technology to churches, schools, and nonprofits.

Benefits

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• • Training: $3,000 annual training/conference allowance for your personal development
  • Family Oriented: As our Pushpay family grows, we understand yours may too. Our paid parental leave policy offers primary & secondary caregiver leave, and we also have no leave override for those returning to work after parental leave, meaning you'll be paid at your full rate for annual holidays. 
  • Hybrid Work Model: We aim to offer a healthy work/life balance with flexible hours and the option to work from home 2 days a week
  • Sick Leave: You'll automatically start accruing this upon starting - no 6 month wait period. 
  • Volunteer Time Off: 16 hours paid VTO per year, so you can give back to causes most meaningful to you
  • Advanced gear
  • Unlimited snacks, drinks and coffee!
  • Employee Assistance Program (EAP)
  • Free annual flu shots
  • Fun social events throughout the year, and Friday in-office happy hour

Role and Responsibilities

Delivering business value by designing and developing high-quality software and systems in a highly collaborative environment. Raising the quality, and velocity of other team members.

Reports to

Engineering Manager or Senior Engineering Manager

Main activities

• Review and debug code, systems and infrastructure
• Perform validation and verification testing
• Understand and exhibit the company's core values (Values.pdf)
• Communicate progress, blockers and risks
• Develop tools and automation by producing clean, efficient code

• Maintain systems via a mix of manual and automated techniques
• Participate in on-call support of the Pushpay products, if on the on-call roster
• Review system generated events and alerts and industry sources for operational issues and security concerns

• Produce value to the business by regularly shipping robust, high quality features into the production environment
• Identify problems and risks in your own work, and that of others. Suggest improvements to design and approach
• Be aware of, and contribute to refining, the engineering "lore and custom" (aka. culture, policies, and procedures)
• Identify, prioritize and execute tasks in the software development life cycle
• Actively improve operability of systems and operational awareness of teams
• Take the initiative to identify and/or fix issues before being assigned them
• Recruit new Engineers (sales pitch, technical screens)
• Contribute to SRE Operability and Architecture Reviews with other engineering teams
• Be highly aware of the profound security and compliance ramifications of the nature of our business (specifically our PCI compliance requirements)
• Develop high-quality system design and architecture
• Break down larger pieces of work into small, well-scoped pieces for other team members
• Take end-to-end responsibility on features of increasing complexity
• Spend time making sure junior or new engineers unfamiliar with the tech or processes we have understand what they are doing and why they are doing it
• Work with Software Engineers, Quality Assistance, Product and other parts of the business to review requirements and proposed solutions and provide input into these processes (which may include ideation, algorithms, processes and feature design) which may constitute intellectual property that belongs to Pushpay
• Develop software and tooling (code, algorithms, designs, processes and practices) that will be incorporated into Pushpay products (both internal and external) and associated infrastructure which may constitute intellectual property that belongs to Pushpay

Key skills

• Passionate developer of scalable, secure software and systems.
• Fastidious architect dedicated to building and maintaining reliable infrastructure.
• Proactive researcher of industry trends, consistently integrating new technologies and ideas.
• Commercially astute professional with high proficiency in:
• Cloud Platforms: AWS, GCP, Azure
• Infrastructure as Code: Terraform, Cloudformation
• Command Line Environments: Shell, PowerShell, Bash
• Database Management: Relational and document-based systems
• Web Technologies: HTTP, SSL/TLS, REST APIs, and GraphQL
• Programming Languages: Python, Go, Rust, JavaScript, and .NET
• Version Control: DVCS (preferably Git)
• CI/CD Tooling: GitHub Actions and Jenkins
• Project Management: Bug tracking systems such as Jira
• Capable architect of complex, end-to-end software solutions.
• Excellent communicator, proficient in both written and verbal technical documentation.
• Self-managed professional with strong time management and expectation-setting skills.
• Collaborative teammate, generous with knowledge-sharing and mentorship.
• Strategic thinker able to articulate work in both technical and business-impact terms.

Internal contacts

Site Reliability Engineering Team Members, Tech Lead, Engineering Team Members, Delivery Manager, Engineering Managers, Product Managers, QA, On-Call team, IT, Product Marketing, Data Team, Customer Care Team.

External contacts

Conferences, User Groups, Service Providers and Partners, Integration Partners.

Typical experience

• 5+ years of relevant SRE, systems or software engineering experience; “relevant” being: Developing Internet-scale multi-user web/mobile/cloud type software products
• Applicable tertiary qualifications

Please note: To be considered for this vacancy you must either currently reside in New Zealand, or if currently off-shore, be a New Zealand citizen, permanent resident or resident with valid travel conditions.