Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We’re looking for a Head of Engineering to lead the delivery of secure, reliable, and scalable technology platforms across payments, e-commerce, and digital gifting. Reporting to the CTO, you’ll lead a large and talented team of onshore and offshore engineers, delivering excellence through modern practices, a strong culture, and close partnership with the business.

A core part of your role will be  embedding AI into Product and Engineering SDLC practices and supporting teams across the broader business to unlock meaningful productivity gains and new capabilities.

What You’ll Do

Lead a High-Performing Engineering Organisation

• Foster a culture of ownership, trust, learning, empowerment, collaboration, and accountability
• Define team structures, squad boundaries, and ways of working to support scalable, high-performing delivery across distributed teams
• Reduce key-person dependencies through knowledge sharing and capability building

Drive AI Transformation & Enablement

• Work with the Delivery Team to define and drive the adoption of AI tools and workflows to improve delivery productivity, quality, and speed to market
• Partner with Product, Operations, Customer, and other business functions to identify and deliver practical AI use cases
• Enable teams across the organisation to effectively adopt AI through tooling, training, and best practices
• Establish guardrails, governance, and standards for responsible and scalable AI usage
• Evaluate emerging AI technologies and translate them into real business impact

Partner With the Business

• Act as a trusted engineering partner to Product and Technology teams
• Be accountable for delivering committed outcomes and navigating complex challenges
• Communicate risks, dependencies, and trade-offs clearly
• Advocate for engineering quality, reliability, and delivery efficiency

Set the Technical Direction

• Define modern engineering standards and technical practices that drive efficiency, quality, and innovation
• Shape architecture and technology choices aligned to global scale and business needs
• Balance innovation, technical debt, and platform reliability to deliver sustainable solutions
• Continuously improve DevOps, CI/CD, DevEx, and automation practices

Lead Engineering Delivery

• Own and deliver the engineering roadmap aligned to organisational strategy
• Ensure distributed teams deliver consistently across feature development, platform improvements, and operational needs
• Remove bottlenecks across onshore and offshore teams through improved processes, tooling, and collaboration

Solution Reliability & Quality

• Uphold engineering standards and guardrails across all teams
• Lead post-incident and retrospective reviews to improve observability, operability, and resilience
• Ensure consistent delivery quality, performance, and security at scale

About You

• Experienced in leading large, distributed engineering teams across onshore and offshore environments
• Strong technical background in AWS, microservices, cloud-native systems, CI/CD, DevOps, DevEx, observability, and secure coding practices
• Proven track record of delivering complex initiatives with high quality and predictable outcomes
• Skilled in shaping engineering operating models and enabling Engineering Managers and leaders
• Commercially minded, with the ability to influence stakeholders and make pragmatic trade-offs

Proven Track Record in AI & Transformation

• Proven experience in the application of AI within Engineering and Delivery practices to increase speed to market and scale teams without impacting quality or security
• Enabling the adoption of AI across broader business functions and within customer experiences
• Ability to translate emerging technology into tangible business outcomes while assessing the potential risks and mitigants 

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We are looking for a People Business Partner to who can step into a fast-moving, global business and make things better -  not just maintain what’s there.

Why this role exists

We’re not looking for a traditional HR Business Partner. This is a role for someone who:

• Sees gaps and fixes them
• Challenges leaders (constructively, but directly)
• Brings structure without slowing things down
• Can operate at pace, where priorities evolve

You will partner with leaders at all levels across Australia, the UK and the US, helping shape how we operate, how we perform and how we scale.

You will play a highly hands-on role with real breadth spanning strategic partnering, organisational effectiveness, and complex people matters in a fast-moving, tech-driven environment.

This is a small team. There’s no separation between strategy and execution - you’ll be just as comfortable in the detail as you are setting direction and you won’t hesitate to step in and get things done.

What you’ll be doing

Lift how we operate

• You won’t inherit perfect frameworks — you’ll improve them.
• Whether it’s performance, structure, or ways of working, you’ll bring clarity and make it stick.

Partner at a real level

• Work closely with senior leaders as a true thought partner — not just advising, but influencing decisions and outcomes.

Drive performance

• Set a high bar.
• Coach leaders to lead better, make clearer calls and hold their teams accountable.

Handle complexity

•  From tough performance conversations to sensitive ER matters you’ll manage issues end to end with sound judgement and confidence.

Operate in a global environment

• Work across regions and a mix of team structures, balancing consistency with what works in practice.

Turn insight into action

• Use data, instinct and commercial thinking to focus effort where it actually matters.

What you bring

• Proven experience as a Senior People/HR Business Partner in a fast-paced, scaling environment (tech, digital, or similar)
• Experience working across global or multi layered workforce environments (e.g. distributed teams, different employment models or partner/vendor setups)
• Strong commercial instincts — you understand how people decisions impact the business
• Comfortable working in ambiguity — you don’t need everything mapped out
• Confidence to challenge senior leaders and push for better outcomes
• Deep experience managing complex employee relations and high-stakes situations
• A builder mindset — you improve things, not just run them
• High ownership — you take things through to outcome, not just recommendation

What will set you apart

• You’ve worked in environments where things weren’t perfect and you made them better
• You understand how to operate effectively where not everything sits neatly within your control
• You back your judgement - comfortable working autonomously, making decisions and moving things forward without waiting for direction
• You balance pace with quality (you know when “good enough” is righ  and when it’s not)
• You bring structure, but you’re not rigid
• You’re credible, calm, and direct — especially when things get hard than you found them 

Why Prezzee

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn & Give Ingenuity.

What you’ll get

• Real scope and impact — this role genuinely shapes how we operate
• Exposure to senior leaders and global decision making
• A team that moves quickly and values practical thinking over theory
• The opportunity to build, influence, and leave things better

We Offer

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Celebrate you with a paid day off during your birthday month.
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
• Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About us

Woolpert is a global leader in Architecture, Engineering, and Geospatial (AEG), with a deep rooted and growing presence across Australia, building on our rich heritage as AAM. We are recognised as a Top 100 Global Design and Geospatial firm, Woolpert delivers leading-edge solutions in aerial mapping, surveying, and digital solutions for some of Asia-Pacific’s largest resources, infrastructure and environmental projects.

The ’Woolpack’ fosters a culture of innovation, inclusion, and ownership—exemplified by our celebrated Principal Program, which offers all employees, regardless of role or employment type, the opportunity to become company owners and share in the company’s growing success. This program rewards leadership, high performance, and initiative, and is a cornerstone of Woolpert’s commitment to empowering its people and expanding diverse leadership.

The opportunity with us as a permanent full time Consultant (Advisory Geospatial)

We are looking for a Consultant (Advisory Geospatial) to join our high performing Strategic & Advisory team. Reporting to the Vice President & Director of Advisory & Innovation, Woolpert Asia Pacific & Middle East, you will be delivering strategic geospatial advisory and consulting services to clients across government, infrastructure, utilities, environment, and private sector markets. This role can be based in any of our offices across Australia - Melbourne, Sydney, Adelaide, Perth, or Brisbane; or New Zealand.

You will be:

• Providing and delivering geospatial insights to support various advisory projects across geography, geospatial analysis, and GIS technologies.
• Collaborate closely with Woolpert’s Geospatial Advisory and Innovation team to successfully deliver proposals and projects on time and within budget.
• Partner with senior leaders across research organisations, NGOs, and government agencies—locally and internationally—to provide trusted advice on geospatial strategy, policy, roadmaps, and program delivery.
• Interpret data from a variety of disciplines and use your knowledge and understanding to develop and deliver client-focused solutions, with the opportunity to generate improved solutions to complex problems and resolving complaints using creativity, reasoning, and experience.

We’re looking for someone who has:

• Undergraduate degree in a Spatial Information or Spatial Science discipline such as GIS, Surveying, Computer Engineering, Civil Engineering, Applied Science, Geography etc.
• 2-5 years of experience working in a strategic advisory/consulting focus role within the spatial information sector.
• Excellent communication skills, both written and verbal, with the ability to explain complex geospatial concepts to non-technical stakeholders, and experienced in developing, managing and delivering projects.
• Strong knowledge of geospatial concepts, theories, and techniques, with proficiency in using GIS software (e.g., ArcGIS, QGIS) and geospatial databases.
• Familiarity with geospatial data formats, such as shapefiles, GeoTIFF, and KML and good understanding of spatial analysis, including spatial statistics, network analysis, and geoprocessing.

Desirable qualification:

• Bachelor's or Master's degree in Geography, Geomatics, GIS, Environmental Sciences, or a related field.
• Relevant professional certifications or industry affiliations.

Woolpert Benefit:

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

#LI-Hybrid

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred qualifications for this position, we encourage you to still apply!

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries

• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Teletriage Registered Nurse, you will provide telephone and messenger based screenings to evaluate the medical and mental health concerns of our  members. You will assess member conditions, prioritise care, make appropriate referrals, and perform critical follow-ups. 

Operating under the guidance of our Medical Director and Clinical Leadership team, you will play a key role in our 24/7 support centre. We are seeking compassionate and experienced nurses to support our members. You’ll be required to work across a 24/ 7 rotating roster.

The ideal candidate will enjoy finding innovative solutions to complex problems and be a strong team player with excellent communication and assessment skills.

This role requires you to be based in Auckland, with most shifts require in-office attendance. Flexibility to work from home during unsocial hours (weekends and evenings) is available once you have completed your initial training and demonstrated competence in your role.

What you’ll be doing

• Conduct telephone and chat-based screenings to assess medical and mental health concerns.

• Determine the urgency and criticality of member conditions to facilitate appropriate referrals

• Coordinate with mental health services, emergency services, and other healthcare facilities as needed.

• Make necessary appointments on behalf of members and ensure continuous care by working with multidisciplinary teams.

• Provide referrals to counselling and partner services according to member needs.

• Carry out follow-up calls to evaluate the need for further assistance and support continuity of care.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum of 4 years of nursing experience, with experience in; Emergency and Triage trained and or Telehealth or Critical Care (ICU) is highly desirable.

• Proven problem-solving skills with exceptional attention to detail.

• Local knowledge of the New Zealand Healthcare system

• Strong organisational and time management skills, capable of working independently and within a team.

• Excellent communication and interpersonal skills, adept in both written and verbal exchanges.

• High level of self-motivation and proactive in enhancing personal performance.

• Confidence in using technology platforms and a commitment to ongoing professional development.

• Current registration with the NZ Nursing Council

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.

• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.

• $1000 annual contribution as part of your development plan + 2 days of study leave

• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.

• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 

• Salary packaging novated leasing.

• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs

• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment. #Li-Hybrid

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

The Customer Service Representative – Physical Sales role at Sony Music Entertainment Australia will support the physical sales function of Sony Music product.

We are looking for a knowledgeable, self-motivated and organized music sales professional to support our physical sales strategy. The ideal candidate preferably has a strong understanding of what drives successful new release and catalog physical marketing campaigns via previous label and/or distribution experience.
You will be responsible for day-to-day administrative support to the Director of Sales.

NOTE: This role is a 12-month Maximum term contract position, part-time 3 days a week (or equivalent). Monday is mandatory; other 2 days are negotiable.

What you'll do:

Who you are:

• Label and/or distribution experience in physical retail sales preferred.
• Knowledge of physical retail outlets.
• Strong organizational skills with the ability to multi-task, attention to detail, and a commitment to follow-through.
• Strong computer skills, including Microsoft Office, Excel, PowerPoint, and SharePoint.
• Position is relationship focused, requiring excellent internal and external communication skills and professional diplomacy.
• Needs to be a self-starter with the ability to adapt to a rapidly changing business environment and evolving workload. Must be flexible.
• Strong passion for and knowledge of music.

What we give you:

• You join a global community with the opportunity to channel your passion every day.
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next. We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• We provide an excellent range of benefits like private health benefits, life insurances, inclusive paid parental leave, emergency back-up childcare, LinkedIn Learning, Novated car leasing options plus loads of industry discounts & perks!

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Teletriage Registered Nurse, you will provide telephone and messenger based screenings to evaluate the medical and mental health concerns of our  members. You will assess member conditions, prioritise care, make appropriate referrals, and perform critical follow-ups.

Operating under the guidance of our Medical Director and Clinical Leadership team, you will play a key role in our 24/7 support centre. We are seeking compassionate and experienced nurses to support our members. You’ll be required to work across a 24/ 7 rotating roster.

The ideal candidate will enjoy finding innovative solutions to complex problems and be a strong team player with excellent communication and assessment skills.

This role requires you to be based in Auckland, with most shifts requiring in-office attendance. Flexibility to work from home during unsocial hours (weekends and evenings) is available once you have completed your initial training and demonstrated competence in your role.

What you’ll be doing

• Conduct telephone and chat-based triage to assess medical and mental health concerns.
• Approximately 40% of the cases supported by Sonder are medical in nature, while 60% pertain to mental health. The mental health cases vary in complexity, ranging from low-level work-related stress to more critical concerns such as suicidal ideation, self-harm, and complex domestic violence situations, some of which may require mandatory reporting to child protection services.
• Determine the urgency and criticality of member conditions to facilitate appropriate referrals
• Coordinate with mental health services, emergency services, and other healthcare facilities as needed.
• Make necessary appointments on behalf of members and ensure continuous care by working with multidisciplinary teams.
• Provide referrals to counselling and partner services according to member needs.
• Carry out follow-up calls to evaluate the need for further assistance and support continuity of care.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum of 4 years of nursing experience, with experience in;
• Emergency and Triage trained.
• Telehealth or Critical Care (ICU) is highly desirable.
• Proven problem-solving skills with exceptional attention to detail.
• Strong organisational and time management skills, capable of working independently and within a team.
• Excellent communication and interpersonal skills, adept in both written and verbal exchanges.
• High level of self-motivation and proactive in enhancing personal performance.
• Confidence in using technology platforms and a commitment to ongoing professional development.
• Current New Zealand nursing registration with Nursing Council of NZ and annual practicing certificate 

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Hybrid