This is Hybrid role (3 days in office /2 days remote)

About your Team:

The Enterprise Architecture organization is looking for a Data Engineer to join the team and help build the next generation of data infrastructure and AI-enabled workflows. In this role, you will be responsible for designing, building, and maintaining scalable data pipelines, data lake platforms, and analytics solutions that support enterprise-wide AI initiatives and advanced analytics capabilities. You will partner closely with internal development teams and IT leadership to architect data solutions that meet diverse use-cases across the organization. This role offers the opportunity to work with cutting-edge data technologies, AI knowledge bases, and cloud-native data platforms as we scale our data operations. Your work will focus on delivering robust, well-documented data solutions and establishing best practices for data engineering across the enterprise.

 What will be your responsibilities within IBKR: 

· Design, build, and maintain scalable data crawlers and ETL/ELT pipelines to ingest data from various sources including enterprise collaboration tools, web applications, and internal databases

· Develop and manage data lake platform infrastructure including S3-based storage, Iceberg tables, AWS Glue data catalog, and cloud data warehouse solutions for analytics workloads

· Build and optimize real-time streaming data pipelines using Kafka for event-driven analytics and data processing

· Create and maintain data transformation pipelines to clean, curate, and prepare data for analytics and AI/ML applications, supporting multiple data formats including structured, semi-structured, and unstructured data (text, images, audio, video)

· Develop Python-based applications for data ingestion, processing, and integration supporting Gen AI RAG workflows and knowledge base systems

· Collaborate with internal development teams, data scientists, and stakeholders to understand requirements, architect appropriate data solutions, and create comprehensive technical documentation

· Monitor, troubleshoot, and optimize data pipelines for performance, reliability, and data quality

· Write clean, maintainable, well-tested code following software engineering and data engineering best practices

· Create comprehensive technical documentation for data pipelines, architectures, and platform capabilities

 What required skill’s you need:

· 6+ years of hands-on data engineering experience with modern data stack technologies

· Strong experience with AWS cloud services, particularly: S3, AWS Glue, Athena, EMR, Lambda

· Proficiency in Python for data processing, ETL, and application development

· Experience with PySpark on EMR for large-scale data processing

· Strong SQL skills for data analysis and transformation

· Experience building and maintaining ETL/ELT pipelines at scale

· Experience with Kafka for streaming data pipelines and real-time data processing

· Knowledge of data lake architectures and modern table formats (e.g., Iceberg)

· Experience with CI/CD practices using Git, version control systems, and containerization (Docker)

· Understanding of data modeling, data warehousing concepts, and analytics best practices

· Exceptional problem-solving and analytical skills

· Excellent collaboration and communication (verbal and written) skills

· Self-motivated with ability to work independently and manage multiple priorities

· Willingness and enthusiasm to learn AI/ML technologies, stay current with emerging data engineering trends

 To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

Key Responsibilities:

• Lead the technical strategy and execution for SoundCloud’s ML systems (e.g., recommendation, ranking, personalization), including model development, deployment, and scaling
• Lead the exploration of advanced modeling techniques including Deep Neural Networks, LLMs, large recommender systems, multi-modal embeddings and transformer-based architectures to create unique and impactful listening experiences
• Define and drive the overall technical direction for ML in SoundCloud including model architecture, feature engineering, training and serving infrastructure at scale, feature stores, pipeline orchestration, and model registry and versioning all aimed at accelerating our ability to bring ML-powered features to market
• Own short- and long-term objectives, ensuring ML investments deliver measurable user and business impact
• Lead, mentor, and grow ML Engineers and Scientists across SoundCloud
• Be a strategic partner to the CTO in bringing an “ML Everywhere” strategy to all surfaces in the product (both Creator and Fan), and helping to lead the charge on AI-native engineering
• Stay current with industry trends and advancements in machine learning, identifying opportunities to apply them at SoundCloud
• Lead the leveraging of agentic workflows and AI-assisted engineering as a force multiplier to work at 10x the speed of traditional methods

Experience and Background:

• 10+ years of experience in ML engineering, plus 3+ years in search or recommendations in an internet scale service with the reach of tens of millions of daily active users. Experience in a music streaming environment is a bonus
• Proven track record of defining technical strategy and driving execution for large-scale ML systems, particularly in recommendation, personalization, or search
• Experience setting technical roadmaps, influencing cross-functional priorities, and balancing business, product, and engineering trade-offs at an organizational level
• Experience leading and scaling teams of ML Engineers and Scientists, including hiring, mentoring, and developing high-performing talent
• Deep expertise in delivering data-driven products and ML solutions at scale on cloud-based platforms, with strong understanding of infrastructure and lifecycle management
• Hands-on familiarity with modern ML frameworks (PyTorch, TensorFlow) and data processing pipelines, combined with strong software engineering foundations
• Thought leadership in ML and data science, with a track record of driving technical innovation and applying emerging industry trends
• Exceptional communication, strategic influence, and cross-functional leadership skills across senior stakeholders and global teams

The salary range for this role is $280,000 - $325,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Equity Plan
• Generous professional development allowance
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.

About the Role

We’re looking for a Technical Marketing Manager to join our Marketing team and bridge the gap between Oasis’s deep technical capabilities and the security practitioners who need them most.

This role sits at the intersection of product, marketing, and security expertise. You will translate Oasis’s most complex capabilities into compelling content — from technical blogs and solution briefs to demo environments and conference talks. Your work will directly shape how security architects, engineers, and CISOs understand and trust Oasis.

What You’ll Do

• Technical Content: Create authoritative technical content — blogs, solution briefs, and whitepapers — that educates security practitioners and reinforces Oasis’s category leadership.
• Demo & POC Enablement: Build and maintain demo environments and POC materials that help prospects experience the value of Oasis firsthand.
• Conference & Community: Represent Oasis at conferences and community events — delivering technical talks that build credibility with practitioners.
• Sales Technical Enablement: Partner with Sales to develop technical battlecards, integration guides, and competitive analysis that help the team win complex deals.
• Cross-Functional Collaboration: Partner with Product, Security Research, and Demand Gen to ensure technical accuracy across all content and campaigns.
• AI-Driven Workflows: Leverage AI tools to accelerate content creation and demo development at scale.

What We're Looking For

• The Experience: 4–7 years in technical marketing or security engineering within cybersecurity. Experience with identity security — IAM, PAM, or non-human identities — is a significant advantage.
• Practitioner Background: A background as a security engineer or architect who moved into marketing is a major plus.
• Technical Depth: You can read an API doc, understand an architecture diagram, and translate both into content that resonates with practitioners and executives.
• Strategic Execution: You move seamlessly from high-level strategy to writing a technically rigorous solution brief.
• Pipeline Focused: You measure success in pipeline influenced and deals accelerated - not content produced.
• AI Savvy: You are curious about and comfortable using AI tools (like ChatGPT or Perplexity) to accelerate content creation and produce sharper technical work at scale.
• Exceptional Communication: You can hold your own with CISOs and security architects, and explain complex concepts clearly to any audience.
• Eager to take ownership, prove your impact, and grow with a fast-scaling startup.
  

Who You Are

• Builder: You turn complex technical concepts into content that educates and drives the pipeline.
• Detail-Oriented: Nothing slips through the cracks, even under pressure.
• Strategic Thinker: You understand how technical credibility translates into brand trust and revenue.
• Relationship-Driven: You know how to engage security practitioners and create content that earns their respect.
• Scrappy & Resourceful: You find solutions quickly and move things forward.
• Calm Under Pressure: You handle shifting priorities and tight deadlines without losing technical accuracy.

Why This Role

This is not a traditional marketing role.

You won't just create content — you'll be the bridge between Oasis’s technology and the security community that needs it most. As Oasis scales, your technical voice will be at the center of everything.

Summary

We’re looking for a Field Marketing & Events Manager to join our Marketing team in New York and lead the strategy and execution of Oasis’s global field presence during a period of rapid growth.

This role sits at the intersection of brand, pipeline, and experience.

You will architect and execute a high-impact global events strategy - from flagship industry conferences to curated executive experiences - across US, EMEA, and beyond. Your work will directly drive awareness, influence enterprise deals, and strengthen Oasis’s position as a category leader in identity security.

What You’ll Do

• Global Event Strategy: Design and execute a world-class events calendar—from high-touch executive roundtables for Fortune 500 CISOs to major international security summits.

• Full-Stack Execution: Own end-to-end logistics, including vendor global management, booth production, and on-site execution, ensuring a seamless brand experience anywhere in the world.

• Pipeline Acceleration: Partner with Sales and Marketing Ops to ensure every global engagement is captured, tracked, and converted into a measurable pipeline.

• Strategic Insights: Translate event data into actionable business impact, continuously optimizing our global strategy based on market trends and performance.

• AI-Driven Innovation: Leverage AI tools to scale your workflows and create personalized, cutting-edge experiences for attendees.

What we're looking for

• The Experience: 3-5 years in field marketing or event management, with a solid understanding of the cybersecurity landscape.

• Conference Expertise: Previous experience managing presence at major industry conferences like RSA or Identiverse is a significant advantage.

• Global Mindset: Proven track record of executing high-impact events across different regions (US, EMEA, etc.) and managing international vendors.

• Strategic Execution: You are a "doer" who can also think big. You can move seamlessly from high-level strategy to the granular details of on-site production.

• Pipeline Focused: You understand that an event’s success is measured by the quality of the pipeline it generates, not just the number of attendees.

• AI Savvy: You are curious about and comfortable using AI tools (like ChatGPT, Jasper, or meeting assistants) to optimize your work and the attendee experience.

• Exceptional Communication: You can hold your own in a room with CISOs and executives, representing Oasis with confidence and clarity.

• Eager to take ownership, prove your impact, and grow with a fast-scaling startup.

Who You Are

• Builder: You take ownership and turn ideas into execution

• Detail-Oriented: Nothing slips through the cracks, even under pressure

• Strategic Thinker: You understand how events translate into pipeline and revenue

• Relationship-Driven: You know how to engage senior stakeholders and create meaningful experiences

• Scrappy & Resourceful: You find solutions quickly and move things forward

• Calm Under Pressure: You handle last-minute changes without losing control

Why This Role

This is not a traditional events role.

You won’t just execute—you’ll own a critical growth channel, influence how Oasis shows up in the market, and directly impact revenue.

Compensation

We offer a competitive compensation package with  $170K-$180K per year ,  A variety of factors are considered when determining the compensation - including a candidate’s professional background, experience and location. Final offer amounts may vary from the amounts listed below.

About the Role

We’re hiring a Technical Talent Partner to own hiring for customer-facing technical roles — people who sit at the intersection of product, engineering, and customers.

What You’ll Own

• Own end-to-end recruiting for technical GTM roles (TAM, Solutions Engineer, Solutions Architect, Customer Success Engineering)
• Partner with Sales, Customer Success, and Product leaders on hiring strategy and planning
• Define and calibrate hiring criteria and interview processes
• Build targeted pipelines from SaaS, cybersecurity, and cloud companies
• Conduct high-signal screening, assessing both technical depth and customer-facing ability
• Drive closing and candidate experience in competitive markets
• Act as a strategic partner to hiring managers and leadership

What We’re Looking For

• 6+ years of full-cycle recruiting experience, including technical roles
• Strong experience hiring customer-facing technical roles (TAM / SE / SA)
• Ability to assess technical fundamentals (architecture, APIs, integrations) at a practical level
• Strong understanding of customer-facing dynamics (communication, ownership, problem-solving)
• Experience in SaaS / cybersecurity / cloud environments - strong advantage
• Strong sourcing and outbound recruiting capabilities
• Ability to work in a high-growth, fast-paced startup environment

We believe in hard work, having fun, and bringing excellence to everything we do. Our product is arguably the most sophisticated in its class, but our product alone does not make heroes of our customers. Our Professional Services team does. A position on our team gives you the opportunity to take the “service” in “software-as-a-service” to a whole new level, and enjoy rapid career growth while you’re at it.

We’re looking for a SOLUTION ARCHITECT who delights in the most meticulous and exciting puzzles. Do you enjoy diving into issues and crafting complex solutions? If you have a passion for data, multi-dimensional modeling, and data integration then this is a fantastic opportunity for a high-achiever able to interpret complex business challenges and design solutions for Anaplan customers.

Your Impact:

As a Solution Architect, you are primarily responsible for the successful delivery of Anaplan planning solutions in strategic accounts. You will:

• Translate existing solutions, spreadsheets, and business problems into sophisticated Anaplan multi-dimensional models
• Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
• Serve as the architectural SME for large-scale connected planning solutions
• Exemplify The Anaplan Way
• Provide important feedback and progress updates in a timely manner to the Business Partner and team
• Develop model documentation
• Participate in data integration and migration solutions
• Participate and/or lead UAT testing and deployment

Your Qualifications:

• A 4-year degree in Finance, Accounting, or MIS
• 4+ years’ experience implementing Enterprise Performance Management solutions for use cases: FP&A, WFP, or Sales Performance solutions.
• Advanced Microsoft Excel / financial modeling skills
• Demonstrated knowledge of a formal system implementation methodology – requirements gathering, design, build/test, and deploy (Agile methodology preferable)
• Superb written and oral communication skills
• Consistent track record to lead and implement responsibilities simultaneously
• Penchant for service excellence and a collaborative style
• Subject matter expertise in planning and modeling in Finance, Work Force Planning or Sales is strongly preferred
• Strong understanding of data integration (inbound and outbound)
• Passion for business analytics, modeling, and planning
• Excellent problem-solving and analytical skills
• Results-oriented, motivated, self-starter
• Coaching mentality
• Collegial, open, and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career

#LI-REMOTE

CSQ426R15

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship 
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers 
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role 
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

At a Glance

This is an exceptional opportunity to be part of a fast-growing brand, building the foundation of retail merchandising and helping scale our business across the AMER region. As the Senior Lead, you hold a dual mandate: to act as a foundational architect and a strategic accelerator. You aren't just managing a process; you are building the regional merchandising infrastructure required to sustain our momentum.

You will drive the premiumisation of the retail experience across the US, Brazil, and future markets—ensuring our brand vision is translated into elevated store assortments that drive apparel share while addressing regional market specificities. This role requires a "balanced leader" who is equally obsessed with product storytelling, rigorous commercial analytics, and people development.

Your Team

You will lead and grow a high-performing AMER Retail Merchandising team, fostering a culture of innovation, collaboration and high performance.You will serve as the "cross-functional glue" between Global strategy and Regional execution. You will partner deeply with Regional Retail Leadership, Visual Merchandising, Store Ops, and Finance to ensure the AMER region has the tools, process, and inventory it needs to win.

Your Mission

• Regional Strategy & Store Segmentation: Develop clustering and tiering strategies to ensure the right product mix, depth and capacity for every store format and market.
• Premium Assortment & Product Advocacy: Act as the Regional Voice of Retail. You will champion AMER-specific consumer needs to influence the global assortment, ensuring our product mix elevates brand storytelling and aggressively grows our apparel and accessories share.
• Foundational Infrastructure & Process Optimization: Lead the evolution of the regional merchandising backbone. This includes reviewing end-to-end buying processes, establishing rigorous governance frameworks, and spearheading the transition to new planning and allocation systems.
• Strategic OTB & Financial Stewardship: Own the regional Retail Open-to-Buy (OTB). You will develop clear investment strategies backed by thorough analysis to deliver sustainable, profitable growth while optimizing stock-turn and protecting gross margins.
• Retail GTM Orchestration: Synchronize with Marketing, VM, and Store Ops to ensure the finalized product offer is executed flawlessly in-store. You will translate high-level seasonal visions into tactical, store-level execution plans.
• In-Season Trading & Optimization: Lead the regional trading cadence. You are a solution driver who uses real-time data to pivot strategies—managing replenishment, regional stock transfers, and markdown cadences to maximize full-price sell-through.
• Expansion & NSO Planning: Architect the planning and initial allocation for New Store Openings (NSOs). You will ensure every new location is stocked with a balanced, high-impact mix from day one to support successful market entries.
• Supportive Leadership & People Development: Provide Supportive Direction to the americas retail merchandising team, acting as a coach and mentor and developing their technical expertise.

Your Story

• The Experience: 6+ years in Buying, Planning, or Allocation within large-scale, lifestyle or premium retail. You have a proven track record of scaling or transforming retail fleets during a high-growth phase.
• Category Mastery: Deep expertise in Apparel, Footwear, and Accessories. You understand the distinct lifecycles of performance and how to manage them within a vertical retail ecosystem.
• The Builder Mindset: You are a developer at heart. You have a passion for new systems and process implementation, with experience transitioning businesses from manual workflows to world-class tools.
• Strategic Orchestrator: You possess the "influence without authority" needed to align cross functional partners (Regions, Marketing, Ops, Finance) behind a unified regional merchandise vision. 
• Data-Driven Merchandiser: You bridge the gap between financial targets and product assortment. You are equally comfortable deep-diving into spreadsheets to optimize stock-turn as you are championing the aesthetic and commercial potential of our apparel collections.

Personality: You lead with positivity, curiosity, and humility. You are a resilient communicator who thrives in fast-paced, high-stakes environments.

Typical cash compensation range for this position inclusive of base + bonus: $160,000 - $180,000. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation. 

At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with an industry leading PTO package, and competitive 401k program. Additional perks and benefits include: 11 paid US holidays, corporate office closure between Christmas and New Year, and a plethora of product perks!

P-226

As a Specialist Solutions Architect (SSA) - AI/ML Engineering, you will be the trusted technical ML & AI expert to both Databricks customers and the Field Engineering organization. You will work with Solution Architects to guide customers in architecting production-grade ML & AI applications on Databricks, while aligning their technical roadmap with the continually evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting-edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader.

The impact you will have:

• Architect production-level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc.  
• Serve as a trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems
• Build, scale, and optimize customer AI workloads and apply best-in-class MLOps to productionize these workloads across a variety of domains
• Provide advanced technical support to Solution Architects during the technical sale, ranging from feature engineering, training, tracking, serving, to model monitoring, all within a single platform, as well as participating in the larger ML SME community in Databricks
• Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities, and influence the product roadmap, helping with the adoption of Databricks’ AI offerings

What we look for:

• 5+ years of hands-on industry ML experience in at least one of the following:
• ML Engineer: Build and maintain production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring.
• AI Engineer: Experience with the latest techniques in LLMs & agentic systems, including vector databases, fine-tuning LLMs, AI guardrail systems, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI
• Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience
• Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
• Passion for collaboration, life-long learning, and driving business value through ML & AI
• [Preferred] 2+ years customer-facing experience in a pre-sales or post-sales role
• Can meet expectations for technical training and role-specific outcomes within 3 months of hire
• This role can be remote, but we prefer that you be located in the job listing area and can travel up to 30% when needed

At a glance: 

As the Head of Apparel Strategy, you will chart the strategic course for the Apparel and Accessories category within the region, ensuring every initiative aligns with our broader business interests and growth targets. You will simplify market complexity to drive effective category management and high-impact execution across all consumer touchpoints. Reporting to the Senior Director of Apparel & Accessories on the Global Commercial team, you will serve as the primary architect for regional growth, balancing commercial performance with the premium brand standards that define the On experience.

Your Mission

• Drive the regional performance of the Apparel and Accessories category across all distribution channels to meet growth and margin objectives
• Direct the regional implementation of the global category strategy, ensuring local execution remains consistent with brand vision
• Orchestrate the Go-To-Market delivery across Retail, Digital, and Wholesale channels to ensure a cohesive consumer journey
• Act as the strategic bridge between global and regional functions, aligning product, merchandising, marketing, and sales efforts
• Convert regional market insights and consumer trends into actionable commercial strategies that capture local opportunities
• Manage business health through rigorous monitoring of retail math, inventory productivity, and key performance indicators
• Champion market expansion initiatives while safeguarding premium brand positioning and operational excellence
• Facilitate cross-functional alignment to break down silos and ensure a holistic approach to the apparel business

Your Story

• You bring 9+ years of experience in category management, merchandising, or commercial strategy within a premium global retailer or performance-oriented brand
• You offer 4+ years of people leadership experience, with a proven track record of managing high-performing teams and navigating complex regional or multi-functional environments
• You possess a deep understanding of retail math and financial KPIs, with the ability to translate data into strategic decisions that drive regional business performance
• You are a skilled communicator who can simplify complex business challenges and bring diverse stakeholders together to achieve shared strategic goals
• You demonstrate an entrepreneurial mindset, comfortable making sound decisions even when faced with incomplete information or ambiguity
• You approach challenges with a global perspective, balancing the need for central alignment with the flexibility required for successful regional execution

Your Team

Our team is the heartbeat of On’s commercial engine, responsible for bringing our Swiss-engineered innovation to life across every market and channel. We are a collective of strategic thinkers and executors who move at a dynamic pace, balancing analytical precision with creative problem-solving. We navigate a global-local matrix to ensure our brand story is told consistently while meeting the unique needs of our local fans. We operate with an ownership mentality, valuing transparency, high standards, and the collective win over individual accolades.

What we offer:

We offer a dynamic, challenging and sportive environment that has been ranked as the ‘fastest growing sports company’ of its time. With offices across the globe, we are an international team who is hungry to innovate and build something incredible. We foster an active environment where each individual thrives for excellence and can achieve their full potential. This is where your work matters, you’re hands-on and your team members are amongst the very best in their respective disciplines and fields. 

If you are driven to bring On to the next level, curious about the opportunity and want to be part of our growing team send us your application, and join the ONiverse!

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Who are we hiring?

The Vice President of Revenue Strategy will lead the Revenue Strategy function for Sphere, overseeing the development and execution of strategies across all key revenue streams, with a primary focus on maximizing the performance of Sphere Original Experiences.

This role is responsible for building and leading a high-impact team that drives revenue optimization through dynamic pricing, advanced forecasting, inventory management, and scheduling across a diverse and evolving content slate. The VP will architect and scale a sophisticated ecosystem of tools, models, and insights that enable automation, precision, and agility in decision-making that will optimize revenue.

As a senior leader, this individual will operate at the intersection of strategy, analytics, and commercial execution, translating complex, ambiguous business challenges into structured, scalable solutions that drive market share, utilization, and long-term revenue growth.

What will you do?

• Define and execute the overarching revenue strategy across Sphere’s business, with a focus on maximizing the performance of Sphere Original Experiences.
• Own pricing, yield, and inventory strategies to drive revenue, attendance, and long-term value.
• Continuously evolve strategy to respond to market dynamics, audience behavior, and emerging opportunities.
• Lead the development of advanced dynamic pricing models and demand-based strategies.
• Oversee short- and long-term forecasting frameworks to support strategic planning and real-time decision-making.
• Establish best-in-class predictive modeling across demand, elasticity, and performance scenarios.
• Own ticketing revenue projections, budget development, and performance tracking working closely with finance partners.
• Direct scheduling strategy across a multi-content slate to maximize utilization and audience reach.
• Oversee show calendars, showtimes, and release strategies aligned to demand patterns and growth objectives.
• Partner cross-functionally to ensure alignment between scheduling, marketing, and commercial strategies.
• Lead the development of a scalable ecosystem of tools, platforms, and technologies that enable automated pricing, forecasting, and inventory management.
• Manage and optimize existing vendor partnerships while identifying and implementing new solutions to drive efficiency, scalability, and performance.
• Drive innovation in systems and workflows to support a rapidly growing and evolving business.
• Partner with Marketing, Finance, Data & Analytics, Sales, and Product to align on revenue-driving initiatives.
• Establish rigorous operating rhythms, including business reviews and performance analysis, to continuously improve outcomes.
• Serve as a key strategic advisor to senior leadership on revenue and growth opportunities.
• Build, lead, and scale a high-performing team across revenue strategy, data analytics, data science and ticketing.
• Foster a culture of accountability, innovation, and analytical rigor.
• Communicate complex insights clearly to executive stakeholders and influence decision-making at the highest levels.
• Champion a data-driven, test-and-learn approach to continuously evolve capabilities.

What do you need to succeed? 

• 12+ years of experience in revenue strategy, pricing, analytics, or related fields, with significant executive leadership experience overseeing high-impact, revenue-driving functions.
• Proven track record of building and scaling dynamic pricing, forecasting, and revenue management systems in complex, high-growth, multi-product environments.
• Deep expertise in predictive modeling, advanced analytics, and data-driven decision-making, with the ability to translate insights into commercial impact.
• Strong understanding of end-to-end revenue levers, including pricing, inventory, scheduling, and marketing, and how they interact to drive demand, utilization, and yield.
• Experience leading content or inventory-based businesses where scheduling and capacity optimization are critical (e.g., live entertainment, ticketing, hospitality, or airlines.)
• Demonstrated success managing first party and third-party data ecosystems, as well as vendor platforms and partnerships that enable scale and automation.
• Executive presence with experience owning significant revenue targets and influencing cross-functional stakeholders at all levels of the organization.
• Proven ability to lead and scale high-performing teams, fostering a culture of accountability, innovation, and analytical rigor.
• Exceptional communication and strategic thinking skills, with the ability to simplify complex concepts and drive alignment across technical and non-technical audiences.
• Highly effective at navigating ambiguity, solving complex business challenges, and operating in a fast-paced, evolving environment.

Special Requirements 

• 25% travel 

#LI-Onsite

About the Role

As a seasoned Infrastructure Engineer, you will design, manage, and scale our high-performance computing environments. This role bridges the gap between traditional system
administration and modern platform engineering, focusing on reliability, automation, and the stringent security requirements of the financial services industry. You will be responsible for a
hybrid ecosystem that spans AWS cloud and on-premise systems, ensuring 99.99% uptime for mission-critical services and transactions.

What You’ll Do

• Linux Systems Engineering: Design and manage high-performance Linux environments including Ubuntu, RHEL, or Amazon Linux. Focus on tuning for low-  latency financial applications and system-level hardening
• Infrastructure as Code (IaC): Architect and maintain scalable cloud infrastructure using Terraform and Ansible, treating infrastructure as a software project with version control
  and peer reviews
• Hybrid Networking: Manage connectivity between cloud environments and on-premise systems, focusing on secure VPC design, VPNs, and routing
• On-Premise Management: Manage physical switches, routers, and firewalls, with an understanding of multicast, VLANs, and interface aggregation
• CI/CD & Release Engineering: Build and optimize deployment pipelines to ensure system updates, patches, and application code are deployed safely and frequently
• Observability & Reliability: Implement comprehensive monitoring (using Prometheus, Loki, and Grafana) to track system SLIs/SLOs and implement automated alerting or self-
  healing scripts
• Container Platform Management: Support and scale Docker / Podman environments, focusing on pod networking and container runtimes
• Infrastructure Security: Implement "shift-left" security, including OS-level hardening (SELinux, AppArmor), automated vulnerability scanning, and IAM policy refinement

What You’ll Need

• Education: Bachelor’s degree in Computer Science, Engineering, IT, or a related field
• Systems Expertise: 3+ years of experience in Linux Administration or Infrastructure Engineering
• System Internals: Deep knowledge of system performance profiling (e.g., top, iostat, strace) and comfort with Linux system fundamentals (i.e. Systemd, LVM, and Cron)
• Automation Proficiency: Strong proficiency in Ansible and Terraform for infrastructure and system automation. Bash and/or Python experience for custom tooling as required
• Cloud & Networking Fundamentals: Hands-on experience with AWS Networking fundamentals (VPCs, Routing Tables, and Nat Gateways). Solid understanding of TCP/IP, DNS, and routing protocols like BGP or OSPF
• Container Runtime: Experience with container runtimes in a Production environment (Docker / Podman, Docker Compose). Kubernetes experience is a plus
• Problem Solving: Ability to perform root-cause analysis on complex distributed systems
  
  Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor an employment Visa at this time.

Special Knowledge (Nice to Have, But Not Required)

• Compliance Knowledge: Experience working within regulated environments such as SOC2, or FINRA
• High-Availability Architecture: Experience building multi-region, failover-capable architectures for mission-critical financial transactions
• SDLC Architecture: Architecting deployment pipelines using GitHub actions, familiarity with AWS Secrets Manager for managing sensitive secrets, and other DevOps toolchain
  services
• Fintech Protocols: Basic understanding of financial messaging or low-latency requirements, such as FIX protocol
• Security & Application Tuning: Experience with WAF, DDoS mitigation strategies, and tuning edge application services such as HAProxy
• Certifications: CompTIA Linux+, RHCSA/RHCE, or AWS SysOps Administrator

What We're Looking For

As a Machine Learning Solutions Engineer, you will operate at the intersection of machine learning, distributed systems, and cloud infrastructure.
You will partner with customers to design and deploy end-to-end AI systems, spanning:

• Model development and training
• GPU infrastructure and cluster design
• Distributed inference and production deployment

This role goes beyond traditional ML solutions engineering—you will act as a technical architect, helping customers make critical decisions across compute, orchestration, and system design.

The role can be based out of our New York City or San Francisco office, with an in-office requirement of at least 2-3 days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this role at this time. The annual base pay range for this role is $150,000 - $195,000, in addition to a variable pay component and meaningful equity. 

What You’ll Do

Customer Architecture & Technical Leadership

• Partner with customers to understand ML workloads, infrastructure constraints, and scaling requirements
  
  
• Architect end-to-end solutions across:
  
  
• Data pipelines (CPU → GPU workflows)
  
  
• Distributed training (multi-node, multi-GPU)
  
  
• High-throughput inference systems
  
  
• Translate business goals (latency, cost, throughput) into technical system design decisions
  
  

GPU & Infrastructure Design

• Design and optimize workloads across GPU clusters (H100, H200, B200, etc.)
  
  
• Advise on:
  
  
• Training vs inference cluster design
  
  
• Interconnect choices (Ethernet vs Infiniband / RDMA vs Roce)
  
  
• Storage strategies (local NVMe vs networked / object storage)
  
  
• Model and optimize for:
  
  
• Tokens/sec, tokens/$
  
  
• Throughput vs latency tradeoffs
  
  
• GPU utilization and scheduling efficiency
  
  

Kubernetes & Platform Systems

• Design and support deployments on Kubernetes (EKS, GKE, on-prem clusters)
  
  
• Work with:
  
  
• GPU scheduling (time-slicing, MIG, bin-packing)
  
  
• Autoscaling and workload orchestration
  
  
• Helm-based deployments and multi-tenant environments
  
  
• Help customers balance:
  
  
• Raw Kubernetes flexibility vs platform abstraction (Lightning)
  
  

Demos, POCs, and Execution

• Build and deliver technical demos and POCs that showcase:
  
  
• Distributed training workflows
  
  
• Scalable inference endpoints
  
  
• End-to-end ML pipelines on Lightning AI
  
  
• Scope and lead POCs aligned to customer success metrics (latency, cost, reliability)
  
  

Cross-Functional Impact

• Act as the bridge between customers, product, and engineering
  
  
• Provide feedback on:
  
  
• Platform gaps in infrastructure, orchestration, and performance
  
  
• Emerging patterns in GPU usage and distributed systems
  
  
• Influence roadmap across ML workflows and infrastructure capabilities
  
  

Enablement & Thought Leadership

• Create technical content
• Architecture guides (e.g., high-throughput LLM inference systems)
• Best practices for GPU utilization and scaling
• Educate customers on modern AI infrastructure patterns

What You’ll Need

ML + Systems Expertise

• 3–6+ years experience in:
  
  
• Machine Learning / AI Engineering
  
  
• Solutions Engineering / Sales Engineering / ML Consulting
  
  
• Strong understanding of:
  
  
• Training vs inference workloads
  
  
• Model optimization (quantization, batching, caching, etc.)
  
  

GPU & Distributed Systems

• Experience working with:
  
  
• GPU clusters (NVIDIA stack preferred)
  
  
• Distributed training or inference systems
  
  
• Familiarity with:
  
  
• NCCL, CUDA, or GPU performance profiling
  
  
• Networking concepts (RDMA, Roce, Infiniband, high-throughput systems)
  
  

Kubernetes & Cloud Platforms

• Hands-on experience with:
  
  
• Kubernetes (EKS, GKE, or on-prem)
• Slurm 
• Containerization (Docker)
  
  
• Exposure to:
  
  
• GPU scheduling in Kubernetes environments
  
  
• Multi-tenant or production ML deployments
  
  

Programming & Tooling

• Strong Python skills (PyTorch preferred)
  
  
• Experience building:
  
  
• ML pipelines
  
  
• APIs or inference services
  
  
• Familiarity with Lightning AI, PyTorch Lightning, or similar frameworks is a plus
  
  

Customer-Facing Excellence

• • Ability to:
    
    
    • Explain complex infrastructure and ML tradeoffs clearly
      
      
    • Run technical discovery and uncover quantifiable success metrics
      
      
  • Experience working cross-functionally with:
    
    
    • Sales, product, and engineering teams

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Senior Product Manager, Salesforce. Nexamp's Salesforce platform has become central to how nearly every department operates — and that reach has outpaced the Product thinking behind it. This role exists to bring strategic clarity to a complex, high-demand ecosystem: deciding what belongs in Salesforce, what doesn't, and charting a path to untangle years of organic growth. You will be responsible for unblocking stalled initiatives across the business by turning competing stakeholder needs into a coherent product vision backed by shovel-ready requirements.  

You will be hybrid out of our Boston, MA office. You will report to the VP, Product Management.

What you’ll do:  

• Lead discovery across departments to map existing Salesforce workflows, data dependencies, and pain points — building a clear picture of the current state before proposing changes. 
• Define and own the Salesforce product roadmap, ruthlessly prioritizing a deep backlog against business impact and strategic alignment. 
• Translate complex, often conflicting stakeholder requests into simplified workflows and well-scoped requirements that engineering can execute incrementally. 
• Partner with our senior Salesforce technical lead to evaluate build-vs-configure-vs-redirect decisions — confidently steering work to the right platform when Salesforce isn't the answer. 
• Manage stakeholder expectations across multiple departments, and clearly communicate tradeoffs around sequencing and scope. 
• Establish repeatable product processes (intake, prioritization, delivery tracking) to replace the ad-hoc request culture that has built up around the platform. 
• Establish data ownership standards and governance practices within Salesforce to reduce redundancy and improve data quality. 
• Define success metrics for Salesforce initiatives and drive accountability toward measurable outcomes. 

What you’ll bring: 

• 7+ years of product management experience, with demonstrated ownership of enterprise platforms with multiple competing stakeholder group
• Proven ability to untangle complex existing systems — not just build net-new
• Strong facilitation and stakeholder management skills, especially in environments with cross-departmental dependencies
• Experience simplifying and documenting business processes into clear technical requirements
• Comfort operating as a solutions architect: evaluating whether a request is a platform problem, a process problem, or both
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. 
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation

The reasonably estimated salary for this role at Nexamp ranges from $155,000 - $175,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Van Leeuwen Ice Cream is hiring a full-time Senior Manager, Category & Commercial Strategy. This is a great opportunity for an experienced individual to work closely with the growing team of Van Leeuwen Ice Cream as the company embarks on its next stage of accelerated growth across retail brick and mortar and CPG. The ideal candidate is someone who is data-driven, CPG savvy, and can thrive in a fast-paced environment (and loves ice cream!). 

The Senior Manager, Category & Commercial Strategy will bridge strategy and execution across category, pricing and in-market activation. This role is the commercial architect of how we win at shelf. The role will own the development and execution of best-in-class category, pricing, promotion and merchandising strategies that drive velocity, profitable growth, and retailer alignment across all channels of trade. The role will work cross functionally among Sales, Marketing, Finance and Customers to ensure we win at shelf and online.

This role can be fully remote and based anywhere in the United States. Strong preference would be candidates based in markets where VL has retail outlets (CA, CO, TX, IL, FL, GA, NC, TN, PA, NJ, NYC, CT or MA).

Job Responsibilities

• Category Strategy & Insights – Define how Van Leeuwen shows up within frozen dessert. Provide a clear POV versus competitors (premium vs ultra-premium vs better for you) and retailer-facing category decks that earn distribution.
• Key Outputs:
  • Define Category roles: Dairy Pints, Non-Dairy Pints, Novelties
  • Assortment architecture by channel (Natural, Food, Mass, Club)
  • Shelf strategy (SKU count, segmentation, price tiers)
  • White space identification (flavor, format, pack size)
• Pricing/Promotion Strategy and Merchandising Standards – Execute repeatable playbooks across channels of trade.  Establish consistent pricing ladder across customers, reduce margin leakage and a clear good/better/best promo strategy.  Define how our brand shows up on shelf physically and digitally.
• Key Outputs:
  • Everyday pricing (EDLP guardrails by channel) and Promo architecture
  • Depth, Frequency & Mechanics focused on Trade spend guardrails + ROI expectations
  • Establish and execute shelving and merchandising standards
  • Develop and own innovation launch playbooks and Seasonal/ LTO calendars
• Commercial Execution Support & Performance Analytics – Ensure our strategy translates into real-world execution and optimize trade investments.
• Key Outputs:
  • Distribution tracking and reset readiness support
  • New item sell-in tools (data driven decks)
  • Trade Calendar tracking
  • Post Promotionnel Analyses – Lift, ROI, Incrementality

Job Requirements

• 6 to 10+ years in Category management (CPG) and Trade marketing / shopper marketing 
• Experience with Frozen or perimeter categories, distributor environments (UNFI, KeHE), and high-growth emerging brands
• Experience in pricing & promo strategy (NRM-lite capability) and turning data and insights into a selling story
• Proven record of crafting comprehensive storytelling to be used in retailer sell-in
• Comfortable with imperfect data environments, building resources and tools from scratch and ability to pivot and adjust quickly
• Ability to sustain high accuracy and work performance
• Technical aptitude and ability to quickly learn new applications
• Ability to work independently as well as collaboratively, self-prioritizing work load in a fast paced, team-oriented work environment
• Strong comprehension and problem-solving skills
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$115,000.00 - $140,000.00 annual compensation depending on experience, paid weekly 

Eligible for annual 10% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Yearly Performance Reviews
• Paid one month sabbatical (eligible after 4 years of continued employment)
•  

The opportunity
Senior Managing Counsel, AI Governance (Privacy Team)

Location: San Francisco or Remote US

Department: Privacy and Compliance

Reports to: VP, Deputy General Counsel, Privacy & AI Governance

Overview

We are seeking an experienced AI Governance Lead to design, implement, and oversee privacy-centric governance for AI development and deployment. This role acts as a framework owner, advisor, and process architect, ensuring compliance with international AI laws, privacy regulations, and ethical standards through close collaboration with Product, Security, Legal, and Engineering teams.

What you'll be doing

• Key Responsibilities:
• Lead AI Program Governance and Policy: Determine the applicability of international AI laws, lead policy development, act as the Framework Owner, and establish ethical standards and clear guidelines for AI development. Streamline substantial assessments (Privacy, Safety, AI) and propose AI-enabled tooling to reduce effort.
• Manage AI Incident Response: Review and modify incident response processes to incorporate AI-specific triggers and regulatory reporting lines, aligning them with existing roles and Security’s AI Acceptable Use Policy.
• Oversee AI Risk Management: Maintain the AI Risk Management Policy and define a standard risk taxonomy (rights-based versus technical risks).
• Establish Data Governance Standards: Define standards for dataset governance, including design, origin review, labeling, bias assessment, and data quality. Conduct Privacy reviews and advise on legal standards related to bias and discrimination.
• Maintain Documentation and Record keeping: Own templates for AI technical and transparency documentation and update retention schedules to include AI-related records.
• Ensure Accuracy, Robustness, and Cybersecurity: Advise on adapting security and compliance programs to meet AI-specific legal obligations and collaborate with technical teams to ensure models satisfy defined accuracy metrics and compliance standards.
• Drive Accessibility: Provide an overview of AI-related accessibility requirements and partner with UX/UI and Product to ensure outputs and interfaces meet legal standards.
• Implement Quality Management and Monitoring: Review and adjust standard Quality Management System (QMS) protocols for AI design, testing, validation, and post-market monitoring. Maintain standard processes and reporting templates for continuous model performance and compliance.
• Manage User Transparency and Disclosures: Develop standard guidance on language and timing for disclosures (e.g., “AI Generated”) and coordinate implementation in the UI with Product.
• Uphold AI Ethics: Uphold organizational principles for ethical AI, maintain the AI/Model Ethics Assessment template, and contribute to operating an AI Ethics Board.
• Advise on Contractual Provisions: Provide guidance on contractual safeguards and draft standard clauses and pass-through terms for High-Risk components, supporting vendor/customer negotiations.
• Handle Registration and Training: Manage required regulatory filings and registrations. Develop and deliver role-based training on AI policies/compliance.
• Specialist Consultation: Coordinate specialized legal analysis (e.g., IP, Employment) with appropriate co-counsel.

What we're looking for

• Qualifications:
• At least seven (7) years experience in privacy, compliance, or governance roles, with three (3) years focused on AI or data-centric products.
• Strong knowledge of international AI regulatory frameworks (e.g., EU AI Act), global privacy laws (e.g., GDPR, CCPA), and discrimination/bias standards.
• Experience designing policies, templates, QMS, and documentation for regulated technologies.
• Familiarity with incident response, risk management taxonomies, and model performance monitoring.
• Proven ability to collaborate cross-functionally with Product, Engineering, Legal counterparts, and Security teams; excellent communication skills.

You might also have

• Preferred:
• Experience with accessibility standards, cybersecurity frameworks, and contractual provisions for technology products.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#DIR

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

This is a hybrid role that will sit out of our San Francisco office. Hybrid in-office Tuesdays and Wednesdays of each week. 

About the Role

We are looking for a builder to help lead our ‘AI for Work’ efforts. Together with the Director of AI Strategy and Enablement, you will build the internal AI infrastructure that makes our teams more efficient. That means building, evaluating vendors, and continuously evolving the AI systems our teams run on with the goal of maximizing every person's efficiency and scaling our ability to deploy agents across the business. You will embed directly within business functions across the organization, deeply understand how teams operate today, and fundamentally reimagine how they should operate tomorrow. This is not about bolting automation onto existing processes; it's about redesigning how work gets done with agentic tooling transforming (and eliminating) workflows. You will partner with leaders across the business to surface high-impact opportunities, architect intelligent solutions, and deliver measurable gains in productivity, output quality, and the experiences we deliver to our employees. You will define what "AI-native operations" looks like inside Taskrabbit. 

As the AI Productivity and Business Automation Lead, you will also own a critical role in scouting, evaluating, testing, and piloting third-party AI tools to unlock significant productivity gains across Taskrabbit. You’ll work closely with the Director of AI Strategy and Enablement and functional leads to map high-value process bottlenecks and identify AI solutions. You’ll also help create structured experiments and pilot programs that demonstrate measurable business impact. In addition, you’ll help bring cutting-edge AI technology into practical application, supporting implementation and tracking success to drive our AI Strategic Plan. 

You will be responsible for "mining" the business for efficiency opportunities while simultaneously helping to build the centralized orchestration layer that ensures our enterprise AI spend is governed, consistent, and scalable. This is a high-impact IC role designed for a "scrappy builder" who thrives on turning internal complexity into streamlined, automated excellence. 

What You Will Do: 

• Partner multiple functional leaders to define new standards for how teams operate in an AI-augmented environment. Reporting to the Director of AI Strategy and Enablement, you will establish the "AI-first" baseline for daily execution, ensuring that ways of working are clearly defined and consistent across all non-engineering functions. 
• Conduct structured discovery, shadowing teams, interviewing stakeholders, and mapping end-to-end processes, to identify where AI can eliminate, redesign, or dramatically accelerate work 
• Embed within internal business functions to develop a deep, firsthand understanding of current workflows, pain points, and decision-making processes to map high-value process bottlenecks. 
• Reimagine workflows from first principles rather than automating existing steps; challenge assumptions about what requires human involvement and what doesn't
• Design, build, and deploy AI-powered automations, agents, and internal tools that reduce time spent on repetitive, low-value-add tasks while improving the quality and consistency of outputs 
• Integrate large language models, agentic frameworks, and automation platforms into internal workflows with appropriate guardrails, error handling, and human-in-the-loop checkpoints
• Measure everything: establish baselines before intervention, track adoption and usage patterns post-deployment, and quantify productivity impact in terms of hours saved, error rates reduced, and cycle times compressed 
• Serve as a trusted advisor to functional leaders on what AI can and cannot do for their teams; translate business problems into technical solutions and technical constraints into business language 
• Stay abreast of the rapidly evolving AI tooling landscape (e.g., LLM capabilities, orchestration frameworks, RPA-to-AI convergence, no-code/low-code platforms) and calibrate our internal stack accordingly 
• Build reusable patterns, templates, and playbooks so that successful automations in one function can be adapted and scaled across others 
• Collaborate closely with the engineering and product organizations to ensure internal automation efforts align with our broader technology strategy and do not create shadow IT risk 
• Help to define the framework for evaluating the success and health of our workforce transformation. You will determine the key signals that demonstrate progress, partnering with Finance and Data Science to ensure that operational shifts deliver validated value to Taskrabbit. 
• You will focus on moving beyond tool adoption to fundamental change, ensuring our teams are positioned to focus on high-value, high-judgment work that drives enterprise performance. 
• Beyond individual projects, you will focus on helping to build the mindset and capability for teams to lead their own evolution. You will create the models that allow the organization to stay agile, ensuring the workforce can continuously adapt as technology and market conditions change. 

Skills Required: 

• Educational Foundation: You hold a Bachelor’s degree in Computer Science or a comparable technical field, with demonstrated interest in Business Analytics, Finance, Data Science, applied AI, or related disciplines. 
• Experience: You bring 5+ years of professional experience, including 1–2 years of direct, relevant experience in AI, data, or analytics-driven roles. 
• GenAI Fluency: You have hands-on experience with generative AI tools (e.g., Gemini, ChatGPT, Claude) through professional, academic, or personal projects, with a strong understanding of concepts such as state management and prompt versioning. 
• AI & ML Knowledge: You possess a solid understanding of AI technologies and machine learning concepts, and can apply them effectively in business contexts.
• Analytical Thinking: You demonstrate a strong analytical mindset, with the ability to design experiments, interpret metrics, and distinguish meaningful signals from noise.
• Communication Skills: You communicate clearly and concisely, translating complex technical insights into actionable recommendations for non-technical stakeholders.
• Ownership & Drive: You exhibit curiosity, a bias for action, and a strong sense of ownership in fast-moving, ambiguous environments. 
• Hands-on Builder Mindset: You are a scrappy, execution-oriented builder who can take ideas from stakeholders and independently develop working agentic workflows without relying on external engineering resources. 
• Business Acumen: You translate complex AI capabilities into clear business value, articulating ROI and impact for diverse stakeholders. 
• Operational Excellence: You bring rigor to operations, including managing vendor relationships, forecasting technical costs (e.g., token usage), and maintaining system reliability and SLAs. 
• Strategic AI Perspective: You stay current with rapid advancements in AI (e.g., LLMs, agents), proactively identifying implications for business and workforce transformation. You effectively bridge the gap between what is technically possible and what is practically scalable. 
• Leadership & Influence: You are a self-starter who thrives in ambiguity and can lead high-stakes discussions with senior leaders, using structured thinking and compelling storytelling to drive alignment and change. 
• Impact Orientation: You are deeply data-driven, partnering effectively with Finance and Data Science to define success metrics and ensure initiatives deliver measurable productivity gains and business impact. 
• Continuous Learning: You demonstrate strong intellectual curiosity and a commitment to continuous learning, staying ahead of emerging technologies to ensure long-term organizational readiness.

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $192,000 - $250,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

Senior Data Infrastructure Engineer

IEX (IEX Group, Inc.) is an exchange operator and technology company dedicated to innovating for performance in capital markets. Founded in 2012, IEX launched a new kind of securities exchange in 2016 that combines a transparent business model and unique architecture designed to protect investors. Today, IEX applies its proprietary technology and experience to drive performance across asset classes, serve investors, and advocate for transparent and competitive markets.

At IEX, we are solving complex data problems with best-in-class technology to help achieve our mission of creating fairer financial markets. We are looking for a strong Senior KDB Developer to join our team and help us build new products that will better serve our core customers. This person will have the opportunity to play a key role in developing new platforms for IEX and solve interesting financial data problems.

If you are up for working in a fast-paced environment and a highly collaborative FinTech team elevating the playing field—join us!

About You:

• Detail-oriented
• Analytical mindset with excellent problem-solving abilities
• Excellent communication skills
• Collaborative team player who thrives in a dynamic environment
• Eager to contribute to multiple initiatives in a fast-paced environment

What You’ll Do:

• Design and develop scalable databases and data platforms
• Build GUI tools to help visualize data
• Architect and implement complex data solutions from the ground up
• Maintain and support critical data services, including participating in support rotations
• Perform data maintenance, backup and security checks
• Optimize data access
• Integrate and manage third-party data sources
• Ensure data security in accordance with internal policies and procedures

Your Background:

• 7-10 years of experience in data engineering
• 7+ years of KDB+/Q
• Expertise in Python
• Advanced Linux user
• Preferred:
  • Knowledge of databases, development, and internet software
  • Knowledge of Java/C++
  • Understanding of financial products and equities
• Good to have:
  • Experience with KX Dashboards
  • Knowledge of working with cloud platforms (AWS, Google and/or Microsoft)

Our job titles may span more than one career level. The starting annual base pay is between $200,000 and $250,000 for this NY-based position. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The annual base pay range is subject to change and may be modified in the future. This role is eligible for bonus and equity.

Here at IEX, we are dedicated to an inclusive workplace and culture. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable federal, state or local laws. This policy not only complies with all applicable laws and protects workers' rights but is vital to IEX’s overall mission and values.

NYC Applicants Notice Regarding Use of Automated Employment Decision

About the Role

iCapital is seeking an experienced Pega Systems Architect to lead the design, governance, and technical direction of our Pega platform. This role will be responsible for ensuring the platform is scalable, secure, and aligned with enterprise architecture standards while supporting the delivery of workflow and case management solutions. The ideal candidate will establish development standards, guide architectural decisions, and mentor the technical team. This position plays a critical role in ensuring the long-term stability and success of the organization’s Pega platform.

Responsibilities

• Define and maintain the overall architecture and technical standards for the Pega platform.
• Establish and enforce Pega guardrails, development standards, and governance practices.
• Lead technical design and architecture reviews for new workflows, case types, and platform enhancements.
• Design scalable case management models, decision rules, and workflow orchestration.
• Provide guidance to developers on rule design, reuse, performance optimization, and best practices.
• Oversee integration design with internal and external systems (APIs, services, middleware).
• Troubleshoot and resolve complex platform or performance issues.
• Partner with DevOps and Infrastructure teams on environment management, deployments, and upgrades.
• Support platform roadmap planning, including version upgrades and new capability adoption.
• Mentor and provide technical leadership to Pega developers and engineering teams.
• Collaborate with business stakeholders and product owners to translate business processes into scalable Pega solutions and lead project management around implementation and creation of workflows.
• Participate in Agile ceremonies, backlog refinement, and release planning.

Qualifications

• Bachelor’s degree in computer science, information systems, engineering, or a related field (or equivalent experience)
• 5+ years of enterprise application development experience
• 3-5+ years of hands-on experience with the Pega platform
• Strong experience designing Pega case management applications and workflows
• Deep understanding of Pega rules engine, decision tables, data pages, and rule reuse strategies
• Experience building and managing system integrations using REST, SOAP, and APIs
• Familiar with application performance tuning and troubleshooting in enterprise systems
• Experience working in Agile software development environments
• Strong architecture, problem-solving, and technical leadership skills
• Pega Certified Senior System Architect (CSSA) or Lead System Architect (CLSA) certification is preferred
• Experience with cloud deployments (AWS, Azure, or Pega Cloud) and CI/CD practices is a plus

Benefits

The base salary range for this role is $150,000 to $170,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for a visionary Platform Architect who doesn't just design systems, they shape how an enterprise operates at scale. This role will own the end-to-end architecture, launch, and evolution of Microsoft Dynamics 365 across iCapital, driving real business outcomes at the intersection of technology, operations, and client experience. This is a high-impact leadership position where this individual will set the strategic direction, build scalable foundations, and influence how hundreds of users and clients interact with iCapital globally.

Responsibilities

• Develop and execute a comprehensive, long-term strategy for the Dynamics platform to drive client satisfaction, achieve global adoption, and maximize agent success.
• Oversee solution design for new implementations and major enhancements; establish integration patterns with SaaS platforms and internal systems.
• Own and enforce governance standards for Dynamics customization and security. Maintain a thorough understanding of evolving global data privacy and protection regulations, ensuring the platform remains compliant and aligned with industry standards across all operating regions.
• Ensure performance tuning, resiliency planning, and high availability across all environments.
• Influence product feature prioritization by articulating customer context, business impact, and strategic importance to senior leadership.
• Serve as the primary liaison for strategic vendor relationships, including Microsoft and Avanade.
• Evaluate and integrate advanced AI tools and frameworks to accelerate development and deployment. Contribute to the development of internal libraries, best practices, and reusable components for agentic systems.

Qualifications

• 8+ years of experience in enterprise application architecture, with a minimum of 4 years focused on Microsoft Dynamics 365. Contact Center is preferred
• Proven track record of leading large-scale Dynamics implementations in a global environment
• Deep expertise in Power Platform, Azure integration services, and data migration strategies
• Strong leadership presence with exceptional communication skills suited for executive-level engagement

Benefits

The base salary range for this role is $150,000 to $185,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

House Director

Convene Hospitality Group is seeking a visionary House Director to lead the ongoing operations and cultural evolution of our NeueHouse Madison Square location. As the strategic and operational leader of this iconic space, you are responsible for the holistic success of the ‘House’, encompassing commercial and operational ownership, P&L accountability, member and guest experience, creative programming, and physical asset management. 

You will provide executive oversight to a multidisciplinary team encompassing Membership & Event Sales, Membership Experience, Event Operations, Food & Beverage Programs, AV Production, and Facilities, ensuring every activation is executed with the precision and hospitality synonymous with the NeueHouse brand. Reporting to Convene Hospitality Group Leadership you will drive integrated business performance and operational excellence by leading high-impact cross-functional initiatives, while delivering elevated hospitality and cultivating a trendsetting brand that defines the global standard for creative community building. 

This is a rare opportunity to be a founding pillar of a brand evolution. You will lead the charge in creating an environment where world class hospitality meets cultural innovation. You are the custodian of an iconic landmark, transforming it into a living, breathing ecosystem where influential creators, entrepreneurs and innovators belong. You don’t follow trends, you set them.

About NeueHouse Madison Square

Located in the heart of the Flatiron District, NeueHouse Madison Square is a landmark of New York’s creative scene, housed in a historic 1913 industrial building that once served as an auction house. NeueHouse Madison Square offers a timeless design, emotive experiences, and elevated hospitality.  Across eight floors, it offers special event spaces, membership lounges, private office suites, and a members-only restaurant and bar, all artfully blending an edgy, industrial aesthetic with the comfort and warmth of a designer residence.

What You’ll Do:

Leadership & Team Management

• Provide executive direction to multidisciplinary teams including Membership & Event Sales, Membership Experience, Food & Beverage, AV Production, and Facilities. 
• Act as the cultural steward ensuring every activation is executed with precision and hospitality synonymous with both the brand and elevated hospitality standards.
• Recruit, mentor, and develop a high-performing team, fostering a culture of excellence, collaboration, and accountability.

Commercial Performance

• Partner with CHG commercial leadership to craft a sales and marketing strategy to drive top line revenue growth across membership, private workspace, meetings & events and food & beverage outlets.  
• Build and lead on-site sales and marketing team to support a holistic go-to-market strategy supported by CHG centralized brand, marketing and global sales organizations.  
• Drive a high performance sales culture by aggressively scaling Membership, Meetings & Events, and Multi-outlet F&B through innovative programming and integrated revenue generating initiatives that maximize total property growth.
• Focus on optimizing yield through pricing strategies, occupancy management, and the conversion of high production events that align with the brand’s market position.
• Manage and balance between top-line growth and bottom-line health, ensuring the operational framework remains high-performing.

Operational Excellence

• Implement and drive a versatile service philosophy that ensures every interaction from catering and intimate community gatherings to high-production, large scale events is transformed to bespoke, tailored, world-class experience.
• Ensure the venue is consistently operationally ready by overseeing and monitoring front of house operations, back of house logistics, and physical brand standards.
• Enforce rigorous venue policies, safety protocols, and compliance with local health and liquor regulations.

Food & Beverage Delivery

• Architect and oversee the F&B program that balances high-end simplicity with operational flexibility, ensuring the service model can seamlessly scale to support everything from social lounging to formal, bespoke private dining experiences.
• Seamlessly manage the operational flow across multi outlets including the restaurant and cafe- an integration of breakfast, lunch and cafe classics as well as the private dining room and bar, ensuring each maintains a culinary seasonal rotation, elevated service and peak performance.
• Navigate the complexity of a multi-faceted venue by balancing high-level business orchestration with active floor presence. Lead from the front to ensure refined service, managing the "connective tissue" between culinary and front of house. 

Financial Management

• Take comprehensive ownership of the property’s Profit and Loss statement, meticulously balancing premium operational delivery with sustainable bottom-line health.
• Analyze financial reports, track KPIs, and adjust operations to meet or exceed goals.
• Partner with sales to drive membership growth and maximize event profitability

Revenue Management

• Drive a high performance sales culture by aggressively scaling Membership, Meetings & Events, and Multi-outlet F&B through innovative programming and integrated revenue generating initiatives that maximize total property growth.
• Ownership of the property’s revenue engine, partnering with Commercial teams to design and execute high-impact growth strategies across all business lines.
• Focus on optimizing yield through pricing strategies, occupancy management, and the conversion of high production events that align with the brand’s market position.
• Manage and balance between top-line growth and bottom-line health, ensuring the operational framework remains high-performing.

Client & Stakeholder Relations

• Act as the primary conduit for members; you are not just a point of contact, but a trusted partner who understands their world and ensures the House is a sanctuary for their best work.
• Foster deep connections and relationships within the creative community. You manage a network, you weave a community- ensuring the House serves as a catalyst for collaboration and diverse perspectives.
• Architect a space that is inclusive and safe, ensuring diversity is not just a metric, but the foundational pulse of the House. You will proactively identify and remove barriers to belonging, ensuring every member feels valued.
• Nurture relationships with all stakeholders ensuring the brand's creative mission comes to life in the physical space.

Strategic Planning & Growth

• Partner with leadership to co-author long term growth strategies. You will implement industry-leading best practice to ensure the House is the benchmark for innovation in the creative community space.
• Maintain a full view of global industry shifts, proactively evolving the House to ensure it remains dynamic and competitive.
• Evolve the operational framework to ensure business is running at peak efficiency and effectiveness. You will refine the connective tissue between departments to optimize workflows, labor models and resource allocation.

What We Look For: 

• 7+ years of senior leadership experience in event venue management, membership, hospitality, or a related field.
• Proven track record of achieving financial targets and driving revenue growth.
• Strong operational expertise in event logistics, food & beverage programs, and technical production.
• Exceptional leadership, communication, and team-building skills.
• Ability to manage multiple priorities in a fast-paced, membership and  event-driven environment.
• Proficiency with budgeting, financial reporting, and KPI analysis.
• Flexibility to work evenings, weekends, and holidays to support event operations.

Compensation:

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range: $140,000 - $150,000. This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

#LI-DK1

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

About the Role:

As a Senior Agent Architect at Parloa, you will play a key role in designing and implementing AI-powered agents that transform customer service. In this customer-facing role, you will work closely with enterprise customers and partners to build scalable, high-quality AI Agent solutions.

You will operate at the intersection of LLMs, conversational design, and enterprise systems — translating business requirements into effective, production-ready AI workflows. From solution design through deployment and iteration, you will ensure agents perform reliably, integrate seamlessly, and deliver meaningful outcomes.

This is your opportunity to build and deploy AI Agents in real-world enterprise environments—working hands-on with LLMs to create intelligent, scalable customer experiences.

Areas of Ownership:

• Design and implement AI agent solutions for enterprise customers, translating business requirements into scalable conversational workflows

• Develop and refine LLM-driven agent behavior through prompt engineering, embeddings, and structured workflows

• Ensure high-quality, reliable performance by implementing guardrails, testing, and continuous iteration based on feedback and data

• Break down complex processes into model-friendly interactions and optimize conversational flows (e.g., tone, SSML, logic)

• Collaborate with engineers to integrate AI agents with enterprise systems (APIs, CRMs, backend services) and deliver end-to-end solutions

• Troubleshoot and resolve issues across workflows, integrations, and system behavior in production environments

• Partner cross-functionally with Product, Engineering, and Customer teams to align on delivery and performance

• Work directly with customers and partners to implement, optimize, and scale AI solutions across use cases

• Provide guidance on best practices for conversational AI and automation to drive adoption and impact

• Document patterns, insights, and best practices to support knowledge sharing and scalable enablement

Who You Are:

• You bring 3+ years of experience in a customer-facing, technical role, ideally working with conversational AI, LLMs, or AI-driven applications

• You have hands-on experience in conversation design and AI agent implementation

• You are comfortable working with LLMs and prompting techniques (e.g., few-shot, structured prompts)

• You have strong analytical and problem-solving skills, with the ability to break down complex workflows

• You have experience working with APIs, system integrations, and enterprise environments

• You bring solid project and stakeholder management skills, with a focus on execution

• You have strong attention to detail, especially when refining conversational experiences

Nice to Have:

• Experience with A/B testing or performance optimization of AI systems

• Familiarity with contact center technologies, CX platforms, or automation tools

• Background in enterprise software or large-scale implementations

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

We are looking for a Staff Software Engineer to join our Engineering team.

What you’ll do:

• Architect resilient software components within a distributed Python and C environment (K8s, EKS, EC2, Lambda, RDS, etc). 
• Take full ownership for solving complex problems from inception to execution. 
• Drive team and organization strategy with minimal guidance, ensuring technical decisions directly support company goals.
• Proactively identify and resolve technical debt or process friction, simplifying the codebase and developer experience to improve team velocity.
• Coach and mentor engineers, to build a high-performance culture. Serve as a subject matter expert who remains approachable.
• Proactively communicate, identify and mitigate technical risks, navigating trade-offs between system constraints and business impact. 
• Build trust with functional leaders and stakeholders, communicating highly technical concepts into clear dialogue to gain alignment on priorities.
• Work with Python and C applications  to resolve wide-ranging issues, and drive feature implementation. 

What you’ll need:

• Bachelor's Degree in Computer Science or related field.
• 6+ years programming experience, ideally on a modern stack.
• Experience: 4+ years of experience writing high-quality, production-grade Python.
• Hands-on experience with Continuous Delivery principles and techniques, including unit testing and build & deploy pipelines.
• Ability to lead and influence a team's technical direction.
• Hands-on experience with AWS or similar cloud technologies (RDS, Aurora, Dynamo, EKS, or Lambda) and Kubernetes.
• Demonstrated ability to design resilient software components within a distributed system.
  
  

Nice to have:

• Familiarity with Python Flask and/or FastAPI frameworks.
• Experience developing in C.
• Domain knowledge in Payment Systems or financial tech.
  
  

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Interactive & Retail Experiences, you are the architect of the "magic moment"—that split second when a user touches a device and understands exactly why they need it. Reporting to the GCD of Emerging Experiences, you will own the digital manifestation of Google hardware and software in the physical world.

Your domain is the screen, but your context is the store. You will lead the creation of world-class interactive demos for global retail environments (Google Store, Best Buy, etc.) and event activations. You are a hybrid creative leader: part UX architect, part product designer, and part storyteller, capable of translating complex AI features into intuitive, playful, and "Google Grade" interactions.

Responsibilities:

Interactive Mastery & Product Storytelling

• Own the Demo: Lead the conceptualization and execution of on-device demos for new product launches (Pixel, Nest, Fitbit). You will turn technical specs into "show, don't tell" experiences that prove the product’s value instantly.
• Retail Pragmatism: Balance "big vision" creative thinking with the realities of the retail environment. Design experiences that are robust enough for thousands of interactions yet simple enough to engage a shopper in seconds.
• UX/UI Leadership: Direct teams of interactive designers, motion designers, and creative technologists. Ensure every swipe, tap, and transition meets the highest standards of craft and usability.

Strategic Innovation & Client Partnership

• Partner with Product: Collaborate deeply with Google’s hardware and retail marketing teams. You must be comfortable navigating complex stakeholder maps (Marketing, Product, Brand) to align creative vision with product roadmaps.
• Push the Possible: Challenge the status quo of "attract loops" and "feature lists." Innovate how we showcase AI and software features in ways that feel magical, not mechanical.
• Present with Authority: Lead client presentations with clarity and conviction. You are the expert in the room, guiding clients from the "what" to the "how".

AI & Future Workflows

AI Optimist: Embrace AI tools to supercharge your team’s workflow—from rapid UI prototyping to generative content creation. You don't just design for AI products; you design with AI tools.

About You

The essentials:

• Experience: 10+ years of creative experience with a focus on digital, interactive, or product design. At least 3+ years in a leadership role managing multidisciplinary teams.
• Deep UX/UI Fluency: You have a portfolio that demonstrates deep expertise in user experience and interface design. Product design experience is a significant plus.
• Retail/Tech Pedigree: Experience working with major tech clients or launching products in retail environments is highly preferred. You understand the "shopper journey" and how to interrupt it.
• Maker Mindset: You are hands-on. You can jump into Figma or Principle when needed, not just to fix, but to demonstrate an idea.
• Tech-Savvy: A strong understanding of hardware capabilities, software constraints, and the opportunities within the Android ecosystem.

Key Performance Indicators (KPIs)

• Innovation: Successfully launching new demo formats that increase dwell time and engagement in retail.
• Craft Quality: delivering work that is recognized internally and externally as "Google Grade"—clear, human, and useful.

Client Trust: Becoming the "first call" for client partners when facing a new product launch challenge.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-KW1

#LI-Hybrid

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

At .monks, we believe creativity is not just a department—it's the centerpiece of everything we make. We’re on the hunt for a Chief Creative Officer (CCO) who brings bold vision, undeniable presence, and a proven creative pedigree to help shape what’s next in advertising, storytelling, and brand experiences.

This is an opportunity to lead a globally recognized, culturally-driven creative force at the forefront of marketing and innovation.

Who You Are

• A true creative leader—with a proven track record as a chief creative officer, executive creative leader or equivalent at top-tier creative agencies or brand-side leadership roles.
• Known and respected in the industry, with press-worthy campaigns and award-winning work (Cannes Lions, D&AD, AdAge, etc.), but more importantly, someone who creates work people feel—measured, insight-driven, and strategic.
• Charismatic and compelling—you walk into a room and people lean in. You can sell an idea, command a presentation, and make clients and creatives feel seen and inspired.
• A culture builder—the kind of leader that encourages collaboration and open mindedness while always bringing a perspective. You’re human-first, not ego-first. You shape inclusive teams, mentor talent, and know how to create environments where the best work gets made.
• Comfortable moving from brand to digital to experiential, always putting creativity at the center, grounded in insight and driven by impact.
• Able to translate client feedback into opportunity, not compromise. You’re a creative translator as much as a visionary.
  
  

What You’ll Bring

• 15+ years in creative leadership roles, with 5+ years as CCO or equivalent.
• A portfolio of culturally significant work and big brand campaigns that have moved business and earned accolades.
• Experience across brand, digital, social, content, and experiential—demonstrating breadth and depth of thinking.
• Strong business acumen, with an understanding of how to build creative that works as hard as it inspires.
• A people-first approach that builds trust and confidence in rooms of clients, colleagues, and collaborators.
• Bonus if you’ve helped shape creative departments at a high-growth or global agency.
  
  

The Role

• Lead and elevate the creative vision for .monks in North America.
• Inspire and mentor multi-disciplinary creative teams, ensuring work is bold, strategic, and beautifully executed.
• Partner closely with leadership across disciplines—strategy, production, account, and operations—to shape pitch-winning ideas and transformative campaigns.
• Be an active face of .monks creatively—presenting work, pitching, and representing us publicly.
• Help architect the next era of .monks: creative at the center, collaboration at its core.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-HYBRID

#LI-ZZ1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Interactive & Retail Experiences, you are the architect of the "magic moment"—that split second when a user touches a device and understands exactly why they need it. Reporting to the GCD of Emerging Experiences, you will own the digital manifestation of Google hardware and software in the physical world.

Your domain is the screen, but your context is the store. You will lead the creation of world-class interactive demos for global retail environments (Google Store, Best Buy, etc.) and event activations. You are a hybrid creative leader: part UX architect, part product designer, and part storyteller, capable of translating complex AI features into intuitive, playful, and "Google Grade" interactions.

Responsibilities:

Interactive Mastery & Product Storytelling

• Own the Demo: Lead the conceptualization and execution of on-device demos for new product launches (Pixel, Nest, Fitbit). You will turn technical specs into "show, don't tell" experiences that prove the product’s value instantly.
• Retail Pragmatism: Balance "big vision" creative thinking with the realities of the retail environment. Design experiences that are robust enough for thousands of interactions yet simple enough to engage a shopper in seconds.
• UX/UI Leadership: Direct teams of interactive designers, motion designers, and creative technologists. Ensure every swipe, tap, and transition meets the highest standards of craft and usability.

Strategic Innovation & Client Partnership

• Partner with Product: Collaborate deeply with Google’s hardware and retail marketing teams. You must be comfortable navigating complex stakeholder maps (Marketing, Product, Brand) to align creative vision with product roadmaps.
• Push the Possible: Challenge the status quo of "attract loops" and "feature lists." Innovate how we showcase AI and software features in ways that feel magical, not mechanical.
• Present with Authority: Lead client presentations with clarity and conviction. You are the expert in the room, guiding clients from the "what" to the "how".

AI & Future Workflows

AI Optimist: Embrace AI tools to supercharge your team’s workflow—from rapid UI prototyping to generative content creation. You don't just design for AI products; you design with AI tools.

About You

The essentials:

• Experience: 10+ years of creative experience with a focus on digital, interactive, or product design. At least 3+ years in a leadership role managing multidisciplinary teams.
• Deep UX/UI Fluency: You have a portfolio that demonstrates deep expertise in user experience and interface design. Product design experience is a significant plus.
• Retail/Tech Pedigree: Experience working with major tech clients or launching products in retail environments is highly preferred. You understand the "shopper journey" and how to interrupt it.
• Maker Mindset: You are hands-on. You can jump into Figma or Principle when needed, not just to fix, but to demonstrate an idea.
• Tech-Savvy: A strong understanding of hardware capabilities, software constraints, and the opportunities within the Android ecosystem.

Key Performance Indicators (KPIs)

• Innovation: Successfully launching new demo formats that increase dwell time and engagement in retail.
• Craft Quality: delivering work that is recognized internally and externally as "Google Grade"—clear, human, and useful.

Client Trust: Becoming the "first call" for client partners when facing a new product launch challenge.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-KW1

#LI-Hybrid

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

The Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

IMPORTANT NOTE: This is NOT a traditional Live-Action Head of Production role. While broadcast and live-action shoots are part of our ecosystem, we are seeking a deeply integrated leader with heavy digital, experiential, and tech-enabled production experience. If your background is exclusively in film and TV commercials, this is not the role for you.

As the Head of Integrated Production, you are the architect of "how." You will lead the building and evolution of our production function, ensuring that every piece of work—from a massive digital platform and global experiential activation to a brand launch campaign or a scrappy social asset—meets an uncompromising, world-class standard of excellence.

This is a modern production role for a new era. We are moving from a world of pure labor to a world of "Talent + Machines." You will lead this transformation, integrating AI-first workflows and complex tech stacks into our pipeline to drive efficiency without sacrificing soul. You will report directly to the Head of Creative, serving as a strategic partner who protects the integrity of the work while navigating the commercial and operational realities of one of the world's largest tech brands.

Key Responsibilities

Strategic Innovation & AI Leadership

• Pioneer the New Workflow: You will not just oversee production; you will reinvent it. Lead the integration of Monks.Flow and proprietary AI tools into everyday operations, blending the speed of machines with the taste of human talent.
• Tech-Enabled Craft: Bridge the gap between artists, producers, and creative technologists. You must understand enterprise-level tech stacks and how to leverage them to create content that is "authored, not just automated."
• Future-Proofing: Continuously assess and implement new ways of working. You are responsible for ensuring our production capabilities stay ahead of the curve, moving from traditional timelines to the speed of modern tech.

Integrated Production Oversight

• 360 Scope: Oversee a massive variety of outputs with a heavy emphasis on digital: complex web builds, deep experiential activations, high-end animation, scaled digital content production, alongside heavy live-action (broadcast & social). You ensure epic execution across every format.
• Global Orchestration: Manage a dedicated internal team distributed globally, while seamlessly partnering with the broader Monks Content Studio for overflow and specialized needs. You are the conductor of a very complex orchestra.
• Quality Control: You are the final barrier against mediocrity. Ensure that "execution is everything" and that we never ship work that doesn't meet the absolute highest standard—clear, human, and useful.

Client Partnership & Commercial Rigor

• Executive Partnership: You serve as a key partner for both the team and the client, providing strategic guidance, support, and leadership, while contributing to growth initiatives and pitch efforts. You must build trust through transparency, demonstrating that you understand their business as well as you understand production.
• Commercial Health: Manage the financial health of the production department. You are responsible for scoping, vendor contracts, and ensuring we maximize profitability while delivering award-winning work.
• Vendor Ecosystem: Curate and manage relationships with top-tier external vendors, directors, and production partners. You ensure we have the best talent on speed dial.
• Advanced Estimation & Scoping Expertise: Demonstrated ability to build, challenge, and optimize complex production estimates across a wide range of outputs. From nimble, high-volume content pipelines to large-scale live-action shoots. Deep understanding of cost drivers, trade-offs, and how to balance creative ambition with commercial discipline.

Team Leadership & Culture

• Build the Bench: Recruit and mentor a team of hybrid producers—staff who can pivot from a six-figure shoot to an AI-generated social workstream with ease.
• Foster Maker Culture: Instill a culture where "making" is celebrated. Encourage your producers to be creative problem solvers who say "how we can" rather than "why we can't."

Qualifications

• Experience: 15+ years of hands-on production experience, with at least 5+ years in a senior leadership role managing large teams. Heavy digital, content and experiential production experience is an absolute requirement.
• AI Fluency: You don't just know about AI; you use it. You have a vision for how GenAI changes the economics and creativity of production.
• Multi-Disciplinary: Deep experience across live action, experiential, and digital. You must be comfortable discussing set design for an event one minute and render pipelines for a digital demo the next.
• Global Scale: Experience working with massive tech clients or global brands in a fast-paced environment is non-negotiable. You understand complex product areas and matrixed organizations.
• Operational Savvy: Strong grasp of production finance, legal contracting, and global resource management.
• Soft Skills: You are a "protector of vibes." You remain calm in the chaos, you negotiate with empathy, and you lead with a "people-first" mentality.

Key Performance Indicators (KPIs)

• Innovation: Successful implementation of AI workflows that reduce time-to-market and cost while elevating creative output.
• Craft Excellence: Production quality that garners industry recognition and sets a new benchmark for tech-enabled creativity.
• Commercial Success: Delivering projects on budget and maintaining healthy profit margins for the account.
• Team Retention: Building a team that grows, advances, and stays because they are doing the best work of their careers.

#LI-Hybrid

#LI-KW1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

The Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

IMPORTANT NOTE: This is NOT a traditional Live-Action Head of Production role. While broadcast and live-action shoots are part of our ecosystem, we are seeking a deeply integrated leader with heavy digital, experiential, and tech-enabled production experience. If your background is exclusively in film and TV commercials, this is not the role for you.

As the Head of Integrated Production, you are the architect of "how." You will lead the building and evolution of our production function, ensuring that every piece of work—from a massive digital platform and global experiential activation to a brand launch campaign or a scrappy social asset—meets an uncompromising, world-class standard of excellence.

This is a modern production role for a new era. We are moving from a world of pure labor to a world of "Talent + Machines." You will lead this transformation, integrating AI-first workflows and complex tech stacks into our pipeline to drive efficiency without sacrificing soul. You will report directly to the Head of Creative, serving as a strategic partner who protects the integrity of the work while navigating the commercial and operational realities of one of the world's largest tech brands.

Key Responsibilities

Strategic Innovation & AI Leadership

• Pioneer the New Workflow: You will not just oversee production; you will reinvent it. Lead the integration of Monks.Flow and proprietary AI tools into everyday operations, blending the speed of machines with the taste of human talent.
• Tech-Enabled Craft: Bridge the gap between artists, producers, and creative technologists. You must understand enterprise-level tech stacks and how to leverage them to create content that is "authored, not just automated."
• Future-Proofing: Continuously assess and implement new ways of working. You are responsible for ensuring our production capabilities stay ahead of the curve, moving from traditional timelines to the speed of modern tech.

Integrated Production Oversight

• 360 Scope: Oversee a massive variety of outputs with a heavy emphasis on digital: complex web builds, deep experiential activations, high-end animation, scaled digital content production, alongside heavy live-action (broadcast & social). You ensure epic execution across every format.
• Global Orchestration: Manage a dedicated internal team distributed globally, while seamlessly partnering with the broader Monks Content Studio for overflow and specialized needs. You are the conductor of a very complex orchestra.
• Quality Control: You are the final barrier against mediocrity. Ensure that "execution is everything" and that we never ship work that doesn't meet the absolute highest standard—clear, human, and useful.

Client Partnership & Commercial Rigor

• Executive Partnership: You serve as a key partner for both the team and the client, providing strategic guidance, support, and leadership, while contributing to growth initiatives and pitch efforts. You must build trust through transparency, demonstrating that you understand their business as well as you understand production.
• Commercial Health: Manage the financial health of the production department. You are responsible for scoping, vendor contracts, and ensuring we maximize profitability while delivering award-winning work.
• Vendor Ecosystem: Curate and manage relationships with top-tier external vendors, directors, and production partners. You ensure we have the best talent on speed dial.
• Advanced Estimation & Scoping Expertise: Demonstrated ability to build, challenge, and optimize complex production estimates across a wide range of outputs. From nimble, high-volume content pipelines to large-scale live-action shoots. Deep understanding of cost drivers, trade-offs, and how to balance creative ambition with commercial discipline.

Team Leadership & Culture

• Build the Bench: Recruit and mentor a team of hybrid producers—staff who can pivot from a six-figure shoot to an AI-generated social workstream with ease.
• Foster Maker Culture: Instill a culture where "making" is celebrated. Encourage your producers to be creative problem solvers who say "how we can" rather than "why we can't."

Qualifications

• Experience: 15+ years of hands-on production experience, with at least 5+ years in a senior leadership role managing large teams. Heavy digital, content and experiential production experience is an absolute requirement.
• AI Fluency: You don't just know about AI; you use it. You have a vision for how GenAI changes the economics and creativity of production.
• Multi-Disciplinary: Deep experience across live action, experiential, and digital. You must be comfortable discussing set design for an event one minute and render pipelines for a digital demo the next.
• Global Scale: Experience working with massive tech clients or global brands in a fast-paced environment is non-negotiable. You understand complex product areas and matrixed organizations.
• Operational Savvy: Strong grasp of production finance, legal contracting, and global resource management.
• Soft Skills: You are a "protector of vibes." You remain calm in the chaos, you negotiate with empathy, and you lead with a "people-first" mentality.

Key Performance Indicators (KPIs)

• Innovation: Successful implementation of AI workflows that reduce time-to-market and cost while elevating creative output.
• Craft Excellence: Production quality that garners industry recognition and sets a new benchmark for tech-enabled creativity.
• Commercial Success: Delivering projects on budget and maintaining healthy profit margins for the account.
• Team Retention: Building a team that grows, advances, and stays because they are doing the best work of their careers.

#LI-Hybrid

#LI-KW1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

The Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

IMPORTANT NOTE: This is NOT a traditional Live-Action Head of Production role. While broadcast and live-action shoots are part of our ecosystem, we are seeking a deeply integrated leader with heavy digital, experiential, and tech-enabled production experience. If your background is exclusively in film and TV commercials, this is not the role for you.

As the Head of Integrated Production, you are the architect of "how." You will lead the building and evolution of our production function, ensuring that every piece of work—from a massive digital platform and global experiential activation to a brand launch campaign or a scrappy social asset—meets an uncompromising, world-class standard of excellence.

This is a modern production role for a new era. We are moving from a world of pure labor to a world of "Talent + Machines." You will lead this transformation, integrating AI-first workflows and complex tech stacks into our pipeline to drive efficiency without sacrificing soul. You will report directly to the Head of Creative, serving as a strategic partner who protects the integrity of the work while navigating the commercial and operational realities of one of the world's largest tech brands.

Key Responsibilities

Strategic Innovation & AI Leadership

• Pioneer the New Workflow: You will not just oversee production; you will reinvent it. Lead the integration of Monks.Flow and proprietary AI tools into everyday operations, blending the speed of machines with the taste of human talent.
• Tech-Enabled Craft: Bridge the gap between artists, producers, and creative technologists. You must understand enterprise-level tech stacks and how to leverage them to create content that is "authored, not just automated."
• Future-Proofing: Continuously assess and implement new ways of working. You are responsible for ensuring our production capabilities stay ahead of the curve, moving from traditional timelines to the speed of modern tech.

Integrated Production Oversight

• 360 Scope: Oversee a massive variety of outputs with a heavy emphasis on digital: complex web builds, deep experiential activations, high-end animation, scaled digital content production, alongside heavy live-action (broadcast & social). You ensure epic execution across every format.
• Global Orchestration: Manage a dedicated internal team distributed globally, while seamlessly partnering with the broader Monks Content Studio for overflow and specialized needs. You are the conductor of a very complex orchestra.
• Quality Control: You are the final barrier against mediocrity. Ensure that "execution is everything" and that we never ship work that doesn't meet the absolute highest standard—clear, human, and useful.

Client Partnership & Commercial Rigor

• Executive Partnership: You serve as a key partner for both the team and the client, providing strategic guidance, support, and leadership, while contributing to growth initiatives and pitch efforts. You must build trust through transparency, demonstrating that you understand their business as well as you understand production.
• Commercial Health: Manage the financial health of the production department. You are responsible for scoping, vendor contracts, and ensuring we maximize profitability while delivering award-winning work.
• Vendor Ecosystem: Curate and manage relationships with top-tier external vendors, directors, and production partners. You ensure we have the best talent on speed dial.
• Advanced Estimation & Scoping Expertise: Demonstrated ability to build, challenge, and optimize complex production estimates across a wide range of outputs. From nimble, high-volume content pipelines to large-scale live-action shoots. Deep understanding of cost drivers, trade-offs, and how to balance creative ambition with commercial discipline.

Team Leadership & Culture

• Build the Bench: Recruit and mentor a team of hybrid producers—staff who can pivot from a six-figure shoot to an AI-generated social workstream with ease.
• Foster Maker Culture: Instill a culture where "making" is celebrated. Encourage your producers to be creative problem solvers who say "how we can" rather than "why we can't."

Qualifications

• Experience: 15+ years of hands-on production experience, with at least 5+ years in a senior leadership role managing large teams. Heavy digital, content and experiential production experience is an absolute requirement.
• AI Fluency: You don't just know about AI; you use it. You have a vision for how GenAI changes the economics and creativity of production.
• Multi-Disciplinary: Deep experience across live action, experiential, and digital. You must be comfortable discussing set design for an event one minute and render pipelines for a digital demo the next.
• Global Scale: Experience working with massive tech clients or global brands in a fast-paced environment is non-negotiable. You understand complex product areas and matrixed organizations.
• Operational Savvy: Strong grasp of production finance, legal contracting, and global resource management.
• Soft Skills: You are a "protector of vibes." You remain calm in the chaos, you negotiate with empathy, and you lead with a "people-first" mentality.

Key Performance Indicators (KPIs)

• Innovation: Successful implementation of AI workflows that reduce time-to-market and cost while elevating creative output.
• Craft Excellence: Production quality that garners industry recognition and sets a new benchmark for tech-enabled creativity.
• Commercial Success: Delivering projects on budget and maintaining healthy profit margins for the account.
• Team Retention: Building a team that grows, advances, and stays because they are doing the best work of their careers.

#LI-Hybrid

#LI-KW1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Interactive & Retail Experiences, you are the architect of the "magic moment"—that split second when a user touches a device and understands exactly why they need it. Reporting to the GCD of Emerging Experiences, you will own the digital manifestation of Google hardware and software in the physical world.

Your domain is the screen, but your context is the store. You will lead the creation of world-class interactive demos for global retail environments (Google Store, Best Buy, etc.) and event activations. You are a hybrid creative leader: part UX architect, part product designer, and part storyteller, capable of translating complex AI features into intuitive, playful, and "Google Grade" interactions.

Responsibilities:

Interactive Mastery & Product Storytelling

• Own the Demo: Lead the conceptualization and execution of on-device demos for new product launches (Pixel, Nest, Fitbit). You will turn technical specs into "show, don't tell" experiences that prove the product’s value instantly.
• Retail Pragmatism: Balance "big vision" creative thinking with the realities of the retail environment. Design experiences that are robust enough for thousands of interactions yet simple enough to engage a shopper in seconds.
• UX/UI Leadership: Direct teams of interactive designers, motion designers, and creative technologists. Ensure every swipe, tap, and transition meets the highest standards of craft and usability.

Strategic Innovation & Client Partnership

• Partner with Product: Collaborate deeply with Google’s hardware and retail marketing teams. You must be comfortable navigating complex stakeholder maps (Marketing, Product, Brand) to align creative vision with product roadmaps.
• Push the Possible: Challenge the status quo of "attract loops" and "feature lists." Innovate how we showcase AI and software features in ways that feel magical, not mechanical.
• Present with Authority: Lead client presentations with clarity and conviction. You are the expert in the room, guiding clients from the "what" to the "how".

AI & Future Workflows

AI Optimist: Embrace AI tools to supercharge your team’s workflow—from rapid UI prototyping to generative content creation. You don't just design for AI products; you design with AI tools.

About You

The essentials:

• Experience: 10+ years of creative experience with a focus on digital, interactive, or product design. At least 3+ years in a leadership role managing multidisciplinary teams.
• Deep UX/UI Fluency: You have a portfolio that demonstrates deep expertise in user experience and interface design. Product design experience is a significant plus.
• Retail/Tech Pedigree: Experience working with major tech clients or launching products in retail environments is highly preferred. You understand the "shopper journey" and how to interrupt it.
• Maker Mindset: You are hands-on. You can jump into Figma or Principle when needed, not just to fix, but to demonstrate an idea.
• Tech-Savvy: A strong understanding of hardware capabilities, software constraints, and the opportunities within the Android ecosystem.

Key Performance Indicators (KPIs)

• Innovation: Successfully launching new demo formats that increase dwell time and engagement in retail.
• Craft Quality: delivering work that is recognized internally and externally as "Google Grade"—clear, human, and useful.

Client Trust: Becoming the "first call" for client partners when facing a new product launch challenge.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-KW1

#LI-Hybrid

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

The Role

The Marketing Manager, Enterprise Strategic Segments will serve as the strategic architect and execution lead for Farther's priority growth segments, with an initial focus on High Net Worth and Ultra High Net Worth private clients, 401k plan sponsors, and institutional audiences. This is a high-impact role offering immediate ownership, combining sophisticated segment strategy with hands-on, end-to-end execution of our most critical growth initiatives.

You will design and run marketing programs that generate qualified leads, accelerate their conversion to clients, and equip Farther advisors with scalable materials and campaigns to win sophisticated private-client and institutional mandates. Over time, you will help mature and expand Farther’s enterprise segment offerings, while partnering closely with performance marketing, brand, product, and the institutional team.

Your Impact

• Define and continuously refine segment positioning, messaging, and value propositions for HNW, UHNW, 401k plan sponsors, and institutional audiences, ensuring Farther shows up as a differentiated, modern partner
• Actively participate in and enhance Farther's overall content strategy, ensuring segment needs are integrated into corporate and Advisor Marketing plans for maximum impact and consistency
• Build and execute integrated HNW and institutional marketing plans and targeted digital campaigns that generate qualified leads and support conversion, balancing advisor-led initiatives, targeted campaigns, and corporate programs
• Design, launch, and iterate multi-channel online campaigns (email, webinars, digital content), including AI-powered, automated drip journeys that nurture prospects and deepen engagement over time
• Create scalable sales and advisor enablement materials (decks, one-pagers, playbooks, email templates, event-in-a-box kits) that help advisors consistently win sophisticated private-client and institutional mandates
• Serve as the marketing point of contact for institutional sales materials, elevating the layout, structure, and answer quality of RFP-related content and presentations while the institutional team owns drafting and tracking
• Stand up a practical operating rhythm in the first 90 days, grounded in clear KPIs and reporting, while establishing HNW as a formidable and clearly defined offering within Farther

The Ideal Match

• Proven track record as a hands-on marketer who can both set segment strategy and personally execute campaigns, content, and sales materials, comfortable with a 70% execution / 30% strategy split initially
• A results-driven mindset and fluency in linking marketing performance directly to core business outcomes (lead volume, conversion rate, revenue, and AUM)
• 5-8+ years of marketing experience in financial services, wealth or asset management, or a closely related environment, with direct exposure to HNW/UHNW and/or institutional audiences
• Strong experience in sales enablement and go-to-market support, including building persuasive pitch materials that move complex, multi-stakeholder deals forward
• Working knowledge of how to leverage marketing automation (e.g., for segmentation, personalization, send-time optimization, and automated drip journeys) and a demonstrated ability to design and manage AI-enabled drip campaigns at scale
• Collaborative, organized, and comfortable leading cross-functional initiatives with Advisor Marketing, Corporate/Brand Marketing, Product, Investment Strategy, and institutional stakeholders, including moderate travel for key events and meetings

Bonus Points

• Working knowledge of HubSpot or similar platforms for using dashboards, lists, and reports, plus the ability to translate segment needs into clear requirements for marketing operations and admin partners

Why Join Us

• Competitive comp package that rewards impact
• Work alongside some of the brightest minds in fintech
• Ground-floor opportunity at a fast-scaling startup
• Chart your own growth path as we expand
• Full health benefits + 401(k) matching & Roth IRA options
• Unlimited PTO

Ready to disrupt wealth management? Let's talk!

The Role

The Marketing Manager, Enterprise Strategic Segments will serve as the strategic architect and execution lead for Farther's priority growth segments, with an initial focus on High Net Worth and Ultra High Net Worth private clients, 401k plan sponsors, and institutional audiences. This is a high-impact role offering immediate ownership, combining sophisticated segment strategy with hands-on, end-to-end execution of our most critical growth initiatives.

You will design and run marketing programs that generate qualified leads, accelerate their conversion to clients, and equip Farther advisors with scalable materials and campaigns to win sophisticated private-client and institutional mandates. Over time, you will help mature and expand Farther’s enterprise segment offerings, while partnering closely with performance marketing, brand, product, and the institutional team.

Your Impact

• Define and continuously refine segment positioning, messaging, and value propositions for HNW, UHNW, 401k plan sponsors, and institutional audiences, ensuring Farther shows up as a differentiated, modern partner
• Actively participate in and enhance Farther's overall content strategy, ensuring segment needs are integrated into corporate and Advisor Marketing plans for maximum impact and consistency
• Build and execute integrated HNW and institutional marketing plans and targeted digital campaigns that generate qualified leads and support conversion, balancing advisor-led initiatives, targeted campaigns, and corporate programs
• Design, launch, and iterate multi-channel online campaigns (email, webinars, digital content), including AI-powered, automated drip journeys that nurture prospects and deepen engagement over time
• Create scalable sales and advisor enablement materials (decks, one-pagers, playbooks, email templates, event-in-a-box kits) that help advisors consistently win sophisticated private-client and institutional mandates
• Serve as the marketing point of contact for institutional sales materials, elevating the layout, structure, and answer quality of RFP-related content and presentations while the institutional team owns drafting and tracking
• Stand up a practical operating rhythm in the first 90 days, grounded in clear KPIs and reporting, while establishing HNW as a formidable and clearly defined offering within Farther

The Ideal Match

• Proven track record as a hands-on marketer who can both set segment strategy and personally execute campaigns, content, and sales materials, comfortable with a 70% execution / 30% strategy split initially
• A results-driven mindset and fluency in linking marketing performance directly to core business outcomes (lead volume, conversion rate, revenue, and AUM)
• 5-8+ years of marketing experience in financial services, wealth or asset management, or a closely related environment, with direct exposure to HNW/UHNW and/or institutional audiences
• Strong experience in sales enablement and go-to-market support, including building persuasive pitch materials that move complex, multi-stakeholder deals forward
• Working knowledge of how to leverage marketing automation (e.g., for segmentation, personalization, send-time optimization, and automated drip journeys) and a demonstrated ability to design and manage AI-enabled drip campaigns at scale
• Collaborative, organized, and comfortable leading cross-functional initiatives with Advisor Marketing, Corporate/Brand Marketing, Product, Investment Strategy, and institutional stakeholders, including moderate travel for key events and meetings

Bonus Points

• Working knowledge of HubSpot or similar platforms for using dashboards, lists, and reports, plus the ability to translate segment needs into clear requirements for marketing operations and admin partners

Why Join Us

• Competitive comp package that rewards impact
• Work alongside some of the brightest minds in fintech
• Ground-floor opportunity at a fast-scaling startup
• Chart your own growth path as we expand
• Full health benefits + 401(k) matching & Roth IRA options
• Unlimited PTO

Ready to disrupt wealth management? Let's talk!

The role:

As a Staff Full Stack Engineer, you will serve as a cornerstone of technical leadership, driving the ideation, architectural design, and optimization of enterprise-scale, full-stack ecosystems. We are seeking a visionary with 8+ years of engineering depth and a proven track record of delivering complex, end-to-end solutions. In this role, you will bridge the gap between high-level business strategy and technical execution, championing engineering excellence while serving as a pivotal mentor and subject matter expert to the broader engineering organization.

What you’ll do: 

Engineering & AI Architecture

• Architectural Leadership: Architect and deploy sophisticated, end-to-end applications, leveraging deep expertise in interactive interfaces and complex data integration—including the orchestration of AI-native database functions like Snowflake Cortex.
• Agentic AI Integration: Partner with AI specialists to architect multi-agentic systems, implementing autonomous, stateful workflows designed to solve high-consequence, real-world business challenges.
• Data Orchestration: Design and automate high-performance real-time and batch data pipelines using enterprise orchestration tools such as Apache Airflow, ensuring seamless data liquidity across the stack.

DevOps & Operational Excellence

• Infrastructure as Code (IaC): Standardize deployment lifecycles and cloud infrastructure by implementing GitOps methodologies via ArgoCD, GitLab CI/CD, and AWS best practices.
• Workflow Optimization: Deploy and tune complex business process engines within enterprise frameworks, ensuring maximum reliability, scalability, and observability.

Product Ownership & Strategy

• Technical Decomposition: Lead the translation of ambiguous product requirements into rigorous technical specifications, overseeing the entire execution lifecycle from initial ideation to post-deployment optimization.
• Strategic Collaboration: Act as a technical bridge between Product, Design, and Engineering to deliver member-centric solutions while fostering a culture of continuous learning and growth.

Governance & Innovation

• Technical Stewardship: Drive engineering rigor through comprehensive code and design reviews, serving as a final decision-maker for critical architectural choices and software standards.
• Innovation Advocacy: Maintain a cutting-edge pulse on GenAI, LLM infrastructure, and emerging tooling; proactively translating industry trends into actionable product roadmaps and enhanced technical capabilities.

What you’ll need:

Education & Experience

• Academic Foundation: Bachelor’s or Master’s degree in Computer Science, Engineering, or a strictly related technical discipline.
• Professional Tenure: 8+ years of robust software engineering experience, with a specialized focus on architecting full-stack AI-driven product ecosystems.
• Proven Reliability: A distinguished track record of delivering production-grade, highly available cloud services that operate reliably at enterprise scale.

Technical Mastery

• Full-Stack Command: Advanced proficiency in the React and Node.js ecosystems, with a mastery of seamless front-to-back-end integration for bespoke enterprise applications.
• Data & AI Infrastructure: Extensive hands-on experience with modern database platforms—Snowflake preferred—including the utilization of Snowflake Cortex and advanced AI/ML integration patterns.
• Pipeline Orchestration: Deep expertise in designing and managing complex real-time and scheduled data pipelines using Apache Airflow.
• DevOps & GitOps: Comprehensive experience in Infrastructure as Code (IaC) and environment management, utilizing ArgoCD and GitLab CI/CD to drive automated, resilient deployment strategies.

Leadership & Influence

• Strategic Mentorship: Committed to the growth of the engineering organization through active mentorship, fostering a high-performance culture, and elevating the technical caliber of the team.
• Operational Excellence: A relentless advocate for engineering rigor, consistently challenging the status quo to drive continuous improvement in code quality and architectural standards.
• Cross-Functional Diplomacy: Exceptional communication skills with the ability to bridge technical and non-technical domains, driving consensus and decision-making among diverse stakeholders.
• Organizational Catalyst: A proactive leader who takes end-to-end ownership, champions a culture of innovation, and builds influential partnerships across the broader engineering community.

Nice to have:

• Advanced AI & LLM Implementation: Direct experience deploying and scaling production-level Generative AI solutions, specifically LLM-powered agents or Retrieval-Augmented Generation (RAG) architectures.
• Sector Expertise: Previous background in Fintech or high-throughput consumer-facing environments, with an understanding of the unique security and regulatory nuances involved.
• Cloud Proficiency: Advanced experience with AWS ecosystem services and a broad familiarity with modern cloud-native orchestration platforms.
• Architectural Rigor: A sophisticated understanding of latency, throughput, and scalability trade-offs, with the ability to optimize complex distributed systems for performance.
• Computer Science Depth: Strong conceptual mastery of diverse programming paradigms, including Object-Oriented (OOP) and Functional Programming, to ensure clean, maintainable, and modular codebases.
• Evolving AI Ecosystems: Experience navigating and integrating emerging AI workflow orchestration tools and third-party AI research platforms.

The role:

As a Senior Full Stack Engineer, you will serve as a primary contributor in the development, deployment, and optimization of enterprise-grade, full-stack custom applications at scale. The ideal candidate brings 5+ years of robust engineering experience, a distinguished history of end-to-end delivery, and comprehensive mastery of software design—ranging from intricate user interfaces and business workflows to foundational back-end data architecture. You will collaborate with cross-functional teams to define technical strategy, advocate for engineering excellence, and deliver high-impact solutions directly to our member community.

What you’ll do: 

• Architect, design, and build end-to-end user-facing software applications using rich interactive user-interfaces with your expertise working with information extracted from databases and APIs (including leveraging native database functions such as Snowflake Cortex for advanced AI workloads).
• Manage deployment pipelines and infrastructure as code using ArgoCD, GitLab CI/CD, and AWS best practices.
• Collaborate with the AI engineers on the team to implement multi-agentic AI applications, enabling autonomous, stateful, and collaborative agent workflows for complex, real-world problem solving
• Own technical decompositions of new product requirements; lead delivery from ideation to deployment and continual improvement.
• Deploy, optimize, and monitor complex business process workflows on enterprise frameworks 
• Automate real-time and batch data flows using orchestration tools such as Apache Airflow.
• Participate in code and design reviews, and make technical decisions for design and architecture of software solutions.
• Collaborate with Product, Design, and Engineering to deliver high-impact solutions and foster a growth-mindset environment.
• Stay current with the latest trends in software engineering, GenAI, LLM infrastructure, and the evolving tooling ecosystem; generate ideas to expand product capabilities and technical reach.

What you’ll need:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• 5+ years of professional software engineering experience, with a focus on full-stack frameworks and engineering to develop custom product delivery specializing in AI
• Solid devops and infrastructure-as-code experience using ArgoCD and GitLab for deployment, CI/CD, and environment management.
• Advanced proficiency in React, Node.js, and front-end–to–back-end custom app development.
• Extensive hands-on experience with database platforms - Snowflake strongly preferred, including advanced features, AI/ML integrations, and Snowflake Cortex.
• Deep expertise in orchestrating real-time and scheduled pipelines with Airflow.
• Track record of delivering high-quality, production-grade, scalable, and highly available cloud-based services.
• Strong communicator; able to collaborate and drive decision-making with cross-functional stakeholders.
• Willingness to take ownership, and champion learning and innovation within the organization.

Nice to have:

• Exposure to other cloud-native or AI workflow orchestration platforms.
• Experience with AWS
• Prior fintech or high-throughput consumer product experience.
• Experience deploying and scaling LLM-powered chatbots or retrieval-augmented generation (RAG) platforms.

As a Data Engineer on our BI team, you’ll be a key player in Motive’s growth, delivering the data infrastructure for the AI era. You’ll act as the essential link between complex data and key business domains, delivering the high-quality datasets and semantic models that drive global strategy. This is an exciting opportunity to implement cutting-edge tooling, leverage AI to enhance your workflow, and master a modern data stack in a fast-evolving environment.

This is the perfect role for a "jack of all trades" data practitioner. You’ll design data models, build robust pipelines, manage DevOps and automated systems, and implement AI-driven data tooling. You’ll even get your hands dirty building dashboards and performing deep-dive analysis. If you love working full-stack and owning the entire data lifecycle, you’ll love this role.

What You'll Do:

• Collaborate & Strategize: Partner closely with business stakeholders to understand their challenges and design end-to-end architecture that solves complex business problems.
• Build & Maintain Data Models: Design, develop, and own robust, efficient, and scalable data models in Snowflake and Iceberg using dbt and advanced SQL.
• Orchestrate & Automate: Build and manage reliable data pipelines and CI/CD workflows using tools like Airflow, Python, and Terraform to ensure data is fresh, trustworthy, and infrastructure is version-controlled.
• Champion Data Quality: Implement rigorous testing, documentation, and data governance practices to maintain a single source of truth.
• Enable Analytics & Workflows: Act as the Product Owner and Tech Lead for your data domains, taking responsibility for the end-to-end data product delivery– from raw ingestion to data models enabling analytics and data apps in tools like Tableau and Retool.
• Innovate with AI: Help us build our next-generation data infrastructure by integrating AI capabilities (like Snowflake Cortex AI) to democratize analytics and empower the business.
• Architect Observability: Implement monitoring and alerting frameworks (e.g., dbt packages or  Monte Carlo monitors) to proactively catch "silent" data failures before stakeholders do.

What We're Looking For:

• 6+ years of experience in Analytics Engineering, Data Engineering, or a similar role.
• Deep expertise in SQL and developing complex data models for analytical purposes (e.g., dimensional modeling).
• Hands-on experience with:
  • Data Warehousing: High proficiency in Snowflake (preferred) and experience with Open Table Formats like Iceberg.
  • Data Transformation: dbt
  • Orchestration & ETL: Airflow, Fivetran, Airbyte
  • Cloud Platform: AWS
  • Programming/Ingestion: Python
  • Infrastructure as Code: Terraform
  • AI-Augmented Development: Proficiency using AI coding assistants (Cursor, Copilot, or Claude) to accelerate development and automate routine tasks.
• A strong analytical mindset with a proven ability to solve ambiguous business problems with data.
• Excellent communication skills and experience working cross-functionally.
• Self-starter with the ability to self-project manage work
• A user focus with the ability to understand how a data consumer will use the data products you build

Bonus Points (Nice-to-Haves)

• Experience building semantic models for natural language querying
• Direct experience with advanced Snowflake features (e.g., Snowpark, Cortex AI).
• Experience building visualizations and dashboards in tools like Tableau,  Retool, or Thoughtspot.

Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS

• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco).
• 4-8+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $108,000 - $135,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

Commercial Revenue Architects at Gong are strategic partners to our customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS

• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco).
• 1-3+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $88,000 - $110,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

We are looking for an experienced Legal Program Manager to join Twitch's close-knit legal team. Reporting to the General Counsel, the Legal Program Manager will support the team to plan, prioritize, and achieve complex deliverables on initiatives with a regulatory or legal touchpoint. You will also play a key role in the Legal Department’s continuing identification and deployment of AI-driven systems in our work.

You can work from San Francisco, CA; Seattle, WA; Irvine, CA; Culver City, CA or New York, NY.

You Will:

• Own the intake, planning, coordination, and tracking of legal compliance initiatives from initial request through completion.
• Serve as the primary architect of AI-powered solutions and be responsible for driving effective adoption of AI-enabled legal solutions within the legal team.
• Serve as connective tissue between Legal and key partners in Product Development and Operations.
• Partner with attorneys, subject matter experts, and cross-functional stakeholders to define scope, clarify requirements, establish timelines, and drive work forward.
• Translate legal and compliance recommendations into user stories, and create clear, actionable workstreams with defined owners, milestones, dependencies, and risk considerations.
• Facilitate stakeholder meetings to iterate on solutions, drive alignment, resolve blockers, and ensure timely progress on key initiatives.
• Monitor and report on the status of legal and compliance initiatives, including progress against milestones, outstanding risks, and escalation needs.
• Maintain Jira dashboards to support visibility, accountability, and reporting.
• Develop, refine, and scale frameworks, processes, and documentation that improve how Legal manages programs, compliance recommendations, and cross-functional execution.

You Have:

• 6+ years experience in a project or program management role
• 5+ years leading project planning efforts.
• Experience leading technology adoption, change management, or process automation initiatives within a legal, compliance, or operations environment
• Familiarity with Google Docs, Jira, ServiceNow, and Salesforce
• Strong organization, communication and collaboration skills
• PMP preferred

Bonus Points

• 2+ years as a people manager or demonstrated experience mentoring, leading or developing others
• Hands-on experience evaluating, piloting, or deploying AI-powered tools (e.g., contract review platforms, generative AI assistants, legal workflow automation) or familiarity with prompt engineering and AI-assisted workflows

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9176

About the role

Syndio is transforming how companies understand and act on workplace equity — and as we launch new daily-use products into the market, the way we support customers needs to transform too. We're looking for a Senior Manager to define and own the vision for what customer support looks like in an agentic future: a lean, AI-native function that scales with product growth, stays close to customers, and serves as a high-signal feedback loop between users and engineering.

This is a rolling the sleeves builder role. You'll inherit a technically sharp, high-trust team and a clear mandate: architect a support function where intelligent AI agents handle the majority of interactions autonomously, human effort is reserved for what requires genuine judgment, and the gap between incoming ticket volume and resolved ticket volume is continuously closing — without proportional headcount growth.

You'll need to be as comfortable designing a multi-agent orchestration system as you are coaching a team member through a difficult customer conversation. The right person for this role sees agentic AI not as a tool to bolt onto existing processes, but as the foundation to build from.

What you'll own

Vision and strategy for agentic support. You'll define what the support function needs to look like as AI capabilities evolve — setting the architecture for how customer-facing agents, orchestration layers, and human escalation paths fit together. This isn't a roadmap you inherit; it's one you build and continuously refine as the technology and the product surface area change.

Customer-facing agent design and operations. You'll own the build-out of an AI-native support layer — designing the agents customers interact with, the knowledge bases that power them, the escalation logic that routes edge cases to humans, and the quality standards that govern all of it. You're not enabling a tool; you're designing a system.

Analytical rigor and business decision support. You'll own the metrics that matter: ticket inflow rates, autonomous resolution rates, escalation patterns, time-to-resolution, and the gap between incoming and resolved volume. You'll use this data to make and support business decisions — including when to deploy additional agent capacity, when to invest in knowledge base coverage, and where human support is still the right answer.

Team leadership and development. You'll manage, coach, and grow a team that operates at the intersection of technical investigation, customer empathy, and engineering partnership. You'll own performance development, create clarity on roles and expectations, and build a culture where people do their best work.

Agentic bug triage and resolution. You'll formalize how AI agents are used in the bug investigation and resolution workflow — defining which categories of issues are in scope for agent-assisted diagnosis, establishing human review gates, and working with engineering to make the workflow fast and safe.

Cross-functional partnership. Support sits at the center of the product feedback loop. You'll maintain strong working relationships with Engineering, Customer Success, and Product — ensuring that patterns in support data flow into sprint planning and that escalations move quickly when they need to.

Scaling for product growth. With multiple products launching in 2026, you'll own the readiness plan — ensuring agents, processes, and the team are prepared for a significant increase in ticket volume from daily-use products with larger, more diverse user bases.

What we're looking for

A vision for the agentic future of support. You have a clear, informed point of view on where AI-native support is heading — and the experience to back it up. You've thought deeply about multi-agent systems, orchestration, customer-facing agents, and where the human layer belongs in all of it.

Technical fluency. You don't need to be an engineer, but you need to be credible in technical conversations. You're comfortable reading logs, understanding how a web application works end to end, and forming a clear hypothesis about what's broken and why. Experience with observability tooling, agent orchestration platforms, or workflow systems is a strong plus.

AI and automation depth. You've built or operated AI-assisted support workflows with real production usage. You think natively about leverage points — where agents compound, where they break down, and how to design for both.

Analytical capability. You're fluent in support metrics and know how to build the instrumentation to track what matters. You can look at inflow vs. resolution trends and translate them into business recommendations with confidence.

Customer empathy and communication. You understand that every ticket represents a real person with a real problem. You set the standard for how your team and your agents communicate with customers — clearly, honestly, and with genuine care for their experience.

Operational rigor. You know how to design a workflow, measure what matters, and iterate. You've built support processes that scale — not just documented the ones that exist.

People leadership. You've managed high-performing teams and know how to develop ICs who are already excellent. You give feedback directly and create an environment where people grow.

Experience

• 8+ years in technical support, engineering operations, or a related function
• 2+ years managing people
• Demonstrated experience building or scaling support operations at a SaaS company
• Hands-on experience designing or operating AI-assisted support workflows, customer-facing agents, or multi-agent orchestration systems
• Hands-on experience with Zendesk or a comparable enterprise support platform at an operational or administrative level
• Experience working closely with engineering teams and contributing to cross-functional processes like sprint planning or incident review

What success looks like in year one

By the end of your first year, you've articulated and begun executing a clear multi-year vision for AI-native support. Customer-facing agents are handling the majority of L1 tickets autonomously. Agent-assisted workflows have materially shortened bug resolution cycles. You're tracking inflow and resolution rates with enough precision to make confident capacity recommendations. And the team is operating as a strategic function — not a help desk — with ticket volume growing and manual effort not growing with it.

• 💰 Competitive Compensation. For this role our base salary is targeted at $158-185k USD.
• Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. 
• 🏆  Syndio Equity. So you can share in Syndio’s success.
• 🏝  Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave. 
• 🩺  Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
• 🏥  Life Insurance & Disability. Syndio covers the full premium.
• 🏦 401(k). To help you save for your future
• 📍 Remote-First within the following approved East Coast states: CT, DC, FL, GA, MD, MA, NJ, NY, OH, PA, RI, SC, VT, and VA #LI-Remote 

Interview overview

Below you'll find an outline of the interview plan for our Senior Manager, Applications Support position. Please note that while this is what we expect the process to look like, we may ask you for supplemental information or require an additional step before making a final decision.

1. Recruiter Screen - 25min
2. Hiring Manager - 30min
3. Loop - Three 30-45 min video calls with departmental peers and cross-functional team members - 2hrs max
4. Final Interview - Engineering Leader - 30min

About the role

Why this role is exciting

Why you'll love it here:

• 💰 Competitive Compensation. For this role our salary is targeted at $105-$140k USD per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. 
• 🏆  Syndio Equity. So you can share in Syndio’s success.
• 🏝  Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave. 
• 🩺  Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
• 🏥  Life Insurance & Disability. Syndio covers the full premium.
• 🏦 401(k). To help you save for your future
• 📍 Remote-first in the following approved U.S. states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IA, MD, MA, MN, NE, NJ, NY, OH, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, and WI #LI-Remote

Role Progression:

In the 1st Month:

• Complete onboarding on the Syndio platform and the "Decision Intelligence" vision.
• Master the new Integration Platform and current data loading artifacts.
• Shadow 2-3 strategic client implementations and identify potential automation opportunities.
• Contribute to a pilot migration of an existing client’s data into the new platform.

At 3 Months:

• Independently lead technical implementations for new clients.
• Execute data migrations for a segment of the existing client base into the new Integration platform.
• Build reusable "Implementation Artifacts" (scripts, prompts, templates) that reduce time-to-value for the whole team.
• Contribute to the design of our new Platform’s Implementation process, identifying automation and other artifacts to minimize the client’s time to value.

By 6 Months:

• Manage a portfolio of high-complexity implementations for Syndio’s most strategic accounts utilizing automation and other artifacts to maximize client’s value in minimum time.
• Help achieve the goal of migrating 70% of the client base to the new Integration platform solution.
• Serve as a subject matter expert for "Process Embedding," ensuring clients are fully adopting the platform’s advanced setup features.

The interview overview

Below you'll find an outline of the interview plan for our Forward Deployed Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

1. 30 min phone call with a member of our Talent Team.
2. 45-60 min Zoom deep dive with the Hiring Manager (Director of Forward Deployed Engineering).
3. 75 min hands-on technical interview with a Senior Engineer.
4. 2-3 video interviews with key members of the Customer Success and Product teams.
5. 30 min interview with the SVP of Engineering - Data Strategy.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com HealthEquity, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

About the role:

As we enter our next phase of hyper-growth, we are seeking elite business generalists to join and grow a range of our functions. This is a high-bandwidth, high-visibility role designed for highly driven candidates who thrive on ambiguity and possess an “operator mindset."

This is a multi-disciplinary leadership track. Rather than slotting you into a rigid functional box today, we hire for raw talent, rigorous thinking, and extreme ownership. Based on your specific "superpower" and our priorities, you will be deployed into one of three critical functions: Chief of Staff, Business Operations, or Strategic Finance.

Areas of ownership:

Depending on your background and Parloa’s strategic roadmap, you will own one of the following domains:

• Chief of Staff: Act as the high-bandwidth force multiplier and strategic architect for the executive team. You will spearhead "Zero-to-One" breakthroughs while serving as the primary connective tissue across the organization. By identifying latent cross-functional risks and synchronizing disparate workstreams, you ensure our most ambitious strategic bets are translated into flawless, company-wide execution.
• Business Operations: You are the architect of the "unowned" and the company’s ultimate finisher. You will identify and institutionalize high-impact opportunities that fall between functional silos, taking full end-to-end accountability for remediating stalled metrics and standing up entire organizational functions from scratch.
• Strategic Finance: Build the financial engine that fuels our global expansion and drives long-term enterprise value. You will define the capital allocation strategies and unit-economic models that steer board-level decisions, transforming complex data into the high-stakes ROI narratives that define our market trajectory.

The Path Forward: These roles are designed as an accelerated leadership track; by mastering the company’s systemic levers today, you are positioning yourself to transition into a P&L/product owning line leadership role as we continue to scale.

Who you are:

We are looking for the "top 1%" of polymaths - those who possess a rare blend of strategic polish and operational grit.

• Experience: 4 to 8 years of experience spanning top-tier professional services (MBB, Investment Banking, or VC/PE) and a high-growth startup environment.
• Academic Excellence: Degree from an Ivy League or equivalent elite global institution is a strong plus but not a prerequisite for those with equivalent "scar tissue”.
• Executive Presence: You can hold your own in a boardroom and translate complex AI transitions into clear, actionable business outcomes for stakeholders.
• Bias for Action:You don’t just strategize - you execute. You are equally comfortable at 30,000 feet as you are in ground-level implementation, with the agility to move between the two in a single afternoon.
• High EQ, Low Ego: You prioritize the mission above all else. You have the emotional intelligence to navigate complex dynamics and the humility to roll up your sleeves whenever the team needs you.

Our recruiting process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Salary Range Includes OTE

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale - and want your work to matter in real, everyday moments - this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As Head of Partner Success at Parloa, you own the quality, scalability, and operational success of partner-delivered implementations. Your mission is to build and lead a high-performing Partner Success organization that ensures every partner-led deployment meets the same quality, reliability, and customer impact standards as Parloa-led projects.

You define how Parloa scales delivery through partners without compromising technical excellence or customer outcomes. This means establishing the operating model for partner implementation oversight, building strong enablement and governance frameworks, and ensuring that partners consistently deliver high-quality AI solutions on the Parloa platform.

Partner Success is the bridge between Partnerships, Professional Services, and Product. As Head of Partner Success, you ensure that partner scale strengthens the Parloa ecosystem.

Areas of ownership:

• Build the Global Partner Success Operating Model: Design and scale the Partner Success organization across regions, including TPM, Agent Architect, and Forward Deployed Engineer roles embedded within the partnership motion. Establish clear governance models, engagement rules, and escalation frameworks that ensure partner-delivered implementations meet Parloa’s quality bar. 
• Ensure Quality and Predictability in Partner-Led Delivery: Own delivery health across all partner-executed projects. Implement quality gates, readiness assessments, and technical architecture reviews to ensure partners deploy the Parloa platform correctly and consistently. Ensure go-live readiness and production stability across all partner implementations.
• Build and Develop a High-Performance Organization: Hire, coach, and develop the Partner Success team across regions. Build leadership capacity and clear growth paths for TPMs, Agent Architects, and FDEs. Establish strong accountability frameworks while maintaining a culture focused on technical excellence, collaboration, and partner enablement.
• Drive Partner Enablement and Capability Development: Work with cross-functional teams to create structured enablement programs that accelerate partner readiness and technical capability. Ensure programs emphasize best practices for agent design, platform integrations, and project delivery methodologies. Track partner capability maturity and ensure partners are prepared to lead implementations independently over time. 
• Ensure Technical and Implementation Standard Compliance for Partners:  Ensure consistency across partner-built solutions and reduce implementation variability across the ecosystem.
• Strengthen Partner and Executive Relationships: Serve as the executive technical counterpart to strategic implementation partners. Build trust with partner leadership and ensure strong alignment between Parloa delivery standards and partner implementation practices.
• Create Scalable Feedback Loops Between Partners and Product: Translate field insights from partner implementations into structured product feedback. Identify recurring implementation patterns and advocate for product improvements that reduce complexity and increase partner self-sufficiency.
• Own Partner Performance Metrics and Ecosystem Health: Define and track partner performance metrics such as implementation quality, delivery timelines, QA pass rates, and partner NPS. Establish reporting cadences with executive leadership and drive continuous improvement across the partner ecosystem. 

       Our Technology Stack: TypeScript, Node.js, Python, Microsoft Azure, Kubernetes, Terraform, ArgoCD, MongoDB

Who you are:

• Experience level: 10 to 15+ years in enterprise SaaS, AI platforms, professional services, or partner delivery roles with meaningful production responsibility.
• People leadership: 5+ years leading technical delivery, professional services, or partner success organizations, ideally leaders-of-leaders. Proven experience building high-performing teams and scaling operational capacity across regions.
• Organizational leadership: Experience designing and scaling partner delivery models or ecosystem support functions. Ability to build processes, frameworks, and governance structures that enable partners to deliver at enterprise scale.
• Partner Ecosystem Experience: Deep experience working with system integrators, implementation partners, or consulting firms. Strong understanding of partner enablement, certification programs, and partner performance management.
• Enterprise Delivery Track Record: Demonstrated success overseeing complex enterprise deployments involving multiple stakeholders and delivery teams. Experience managing both direct and partner-led implementation programs.
• Technical Breadth and Platform Understanding: Strong understanding of enterprise software architectures, integrations, and cloud-based platforms. Ability to engage credibly with technical teams on AI systems, integrations, and enterprise platform deployments.
• Strategic product thinking: Ability to identify patterns across partner implementations and translate them into product improvements or platform capabilities. Strong intuition for what should be standardized versus left flexible for partners.
• Operational excellence: Strong planning, prioritization, and risk management capabilities. Ability to build scalable processes that maintain quality without introducing unnecessary operational overhead.
• Executive presence: Confident communicator with the ability to engage partner executives, technical leaders, and internal stakeholders. Comfortable representing Parloa in executive discussions around delivery, partner performance, and ecosystem strategy.
• Strong plus: AI / LLM-based systems and conversational AI platforms, Telephony and contact center infrastructure (PSTN, SIP), Partner-driven enterprise software ecosystems, Scaling global system integrator relationships

Our recruiting process:

TA Screen → Hiring Manager Call → Technical Interview(s) → Bar Raiser

Comp Range Includes OTE

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Senior/Lead Forward Deployed Engineer (SFDE) at Parloa, you’ll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world. Your mission: lead end-to-end deployment projects from an engineering perspective - not just implementing what exists, but engineering what’s required to make it succeed at enterprise scale.

FDEs are our in-field product engineers. You will build what doesn’t yet exist, adapt architecture to enterprise realities, and engineer integrations across systems and APIs to make deployments successful. Your work is hands-on and code-first - you’ll be building, debugging, and engineering solutions directly in the field. What you ship not only makes deployments succeed, it also defines how customers experience Parloa and shapes what our product becomes.

This is not about maintenance. This is about engineering what makes it work in production, under real-world enterprise constraints, at speed and scale

Areas of ownership:

• Own deployment engineering projects: Lead the technical execution (incl. product engineering) of Parloa’s deployments inside large, complex enterprise environments
• Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
• Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements
• Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
• Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes
• Guide and mentor others: Collaborate with and provide technical guidance to more junior in-field engineers
• Influence at senior levels: Engage with enterprise architects and senior technical stakeholders, discussing solutions and architectures in depth to ensure alignment and credibility
• Debug under pressure: Rapidly unblock issues in mission-critical environments and ensure customer success.
• Shape the product: Act as the feedback loop between the field and our core engineering teams - turning deployment learnings into platform evolution
• Deliver long-term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value

Our Technology Stack: Python,TypeScript, Node.js, OpenAI, Microsoft Azure, Kubernetes, Docker, Terraform, MongoDB, MySQL, Redis, Kafka, MCP

Who you are:

• 7+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact
• Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments
• Strong technical depth across backend engineering, infrastructure-as-code, Kubernetes/cloud platforms, APIs, and databases - with proven experience in systems design and the ability to go hands-on in production systems
• Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems
• A builder’s mindset with bias for action, creativity under pressure, and an obsession with making things work in the real world
• Degree in Computer Science, Engineering, or related technical field
• Strong plus: Experience building or integrating AI/LLM-powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration)

Our recruiting process:

TA Screen → Hiring Manager Call → Technical Interview → Bar Raiser

Salary ranges include OTE

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.