The Regional Manager, Mid-Atlantic & Southeast oversees Studs studios across Nashville, Atlanta, Charleston, Miami, Tampa and New Orleans—a geographically broad, high-growth region that spans both established and emerging Studs markets. Reporting directly to the CEO, this leader drives financial performance, operational consistency, and team development across 6+ studios while playing a critical field partnership role as Studs continues expanding its national footprint.

This role requires a highly autonomous operator capable of managing a dispersed portfolio—balancing market-specific nuance with a consistent Studs experience—and serves as the connective tissue between studio-level execution and HQ strategy.

Salary Range: $125,000–$155,000, plus equity

Key Responsibilities:

• Operational Leadership

  • Own revenue, labor efficiency, and KPI performance across all Mid-Atlantic and Southeast studios, driving accountability to targets at the studio and regional level.
  • Ensure consistent adherence to Studs brand standards across staffing, scheduling, visual presentation, and guest experience in a geographically dispersed portfolio.
  • Analyze studio-level results to identify performance gaps, develop corrective action plans, and prioritize resource allocation across markets.
  • Partner cross-functionally on new studio openings, local operational initiatives, and regional rollout of HQ-led programs.

• People Leadership & Development

  • Manage, coach, and develop Studio Managers across the region to deliver strong team performance, engagement, and retention.
  • Build leadership bench strength across markets; identify and develop internal talent for future growth roles as the region expands.
  • Partner with People, Retail Training, and Piercing Education teams to ensure onboarding, development, and performance management programs land effectively across a distributed team.
  • Model and reinforce a culture of accountability, inclusion, and feedback consistent with Studs values and leadership expectations.

• Strategic Partnership & Growth

  • Serve as the field voice for the Mid-Atlantic and Southeast in HQ-level planning, providing grounded operational perspective across a diverse market portfolio.
  • Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&L management across 6+ studios.
  • Support new studio openings across the region, providing pre-open field leadership, talent readiness, and post-open stabilization.
  • Lead regional business reviews, talent calibration, and communication cascades across a geographically distributed team.

Requirements:

• 7+ years of multi-unit retail leadership experience, ideally in service-driven or experiential environments (e.g., beauty, hospitality, or specialty retail).
• Demonstrated success managing P&L, labor %, and revenue growth across geographically dispersed markets.
• Strong track record in leadership development, coaching, and building high-performing teams in remote or distributed environments.
• Excellent organizational and communication skills; able to influence and collaborate across functions and levels without in-person proximity to HQ.
• Based in or willing to relocate to the Mid-Atlantic or Southeast region; frequent regional travel required (air travel expected), with occasional national travel for offsites or openings.
• Weekend and evening availability for studio visits and key events.

Benefits & Perks

• Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k
• HSA (Health Savings Account) or FSA (Flexible Spending Account)
• Flexible Work Environment (3 days in Studio, 2 days work from home)
• Gender affirmation support services, EAP sessions and work/life resources 
• 4 weeks accrued Paid Time Off, 7 days accrued Sick Time, 11 paid holidays, and 4 Quarterly Wellness Days (where the whole team takes time off together to recharge)
• Three months of paid Parental Leave (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance 
• A paid sabbatical after four years of full-time service
• Discounts on piercings and products (we’ve got discounts to cover your friends and family too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Operational Compliance Auditor to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The ideal candidate possesses thorough knowledge of accounting procedures and sound judgment, as you will review control processes to ensure the reliability of information, compliance with regulations, and the safeguarding of assets. In this role, you will act as an independent partner to operations management, interacting with various levels of leadership to provide timely recommendations and navigate difficult conversations regarding findings to ensure the achievement of our operational and financial goals.

What you'll do

• Act as an objective source of independent advice to ensure validity and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management
• Conduct follow up audits to monitor management’s interventions
• Engage in continuous knowledge development regarding Metropolis's parking equipment, industry rules, regulations, best practices, tools, techniques, and performance standards
• Obtain, analyze and evaluate accounting documentation, reports, data, flowcharts, etc.
• Perform location audits at Commercial and Aviation sites using a structured audit format that follows adherence to standard operating procedures
• Prepare and present reports that reflect observations and recommendations to the Operational Audit Manager, Senior Facility Managers, and Regional Managers
• Work on special assignments such as consulting services for existing or prospective clients, investigation work involving suspected control breakdowns and fraud, development of department or localized training programs, and other strategic initiatives
• Travel 25-35% of the time

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; or equivalent experience
• Proven working experience as a Senior Operations Manager, or equivalent experience
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• Proficient in common office software, such as Microsoft 365 and Google Workspace
• Ability to manipulate large amounts of data to compile detailed reports
• High attention to detail and excellent analytical skills
• Excellent writing and communication skills
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Prior management experience in parking, hospitality, or related industry

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $115,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

Toast offers an all-in-one platform that helps restaurateurs and retailers operate their business, increase sales, engage guests, and keep employees happy. As a District Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Director of Retail Sales and will hire, build, and coach a team of Retail Territory Account Executives who are working everyday to transform the way grocery stores, bottle shops, and convenience stores operate. You’ll work closely with your sales team to understand the Retail operators’ unique needs, and you’ll work closely with the product team to build solutions that help Retailers thrive.

This is a remote opportunity based out of New Orleans, LA with travel expectations up to 35 percent of the time.

A day in the life (Responsibilities) 

• Hire, develop, motivate, and manage a quota-achieving sales team
• Coach your team on a full cycle sales process. This includes coaching on how to conduct efficient discovery meetings, live demos, and craft a solution proposal that best meets the prospective customer’s needs
• Spend time coaching and empowering your team through field visits that include walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas
• Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
• Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
• Accountable for the new business growth across your assigned district  

What you’ll need to thrive (Requirements)

• 5+ years of sales experience in a sourcing and/or closing role
• 3+ years of leadership experience
• Proven track record of success
• Passionate with the ability to inspire and motivate those around them
• Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

What will help you stand out (Nonessential Skills/Nice to Haves)

• Management experience building customer-facing, quota-achieving full cycle sales teams
• Experience working in a tech environment
• Experience working in a fast-paced, high growth environment
• Experience working in a retail environment
• Proven track record of creating a winning culture that performs at a high level 

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-21
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.