MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

Mission Summary:

Motional’s onboard autonomous driving system team works at the intersection of software engineering, machine learning, sensors, and hardware compute platforms to evolve Motional’s next-generation on-board autonomous driving system. As part of this team, the High Performance Compute Platform team is responsible for Motional’s current and next-generation onboard autonomous driving system. If you are a software engineer and love the idea of working on embedded AI hardware and software compute systems to create the next generation of autonomous vehicles, we would love to talk with you. We are hiring in a range of levels, from graduate engineers to Staff engineers.

What You'll Be Doing:

• Design and develop infrastructure software on various hardware platforms for applications such as vision processing, radar systems, safety monitoring, etc., to be run on self-driving vehicles.
• Design test harnesses for embedded software components and full systems
• Provide technical mentorship to engineers.
• Proactively work with cross-functional engineering teams to solve complex and interesting problems.
  
  

What We're Looking For:

• Experience with creating detailed requirements from use cases.
• Ability to lead a technical initiative, including breaking down work and guiding other engineers through execution.
• Experience writing software for embedded platforms in C and C++.
• Experience with Test-Driven Development (TDD).
• Experience working on embedded Linux / RTOSs.
• Experience working with networks (Ethernet, CAN etc.) and the common networking protocols.
• Experience with debugging on embedded platforms.
• Experience writing software in Python and experience doing automation with shell scripting.
• Experience working with ARM Cortex MCUs or Microprocessors.
  
  

Bonus Points (not required):

• Experience working with large data pipelines, and platforms that require deterministic execution.
• Experience using inter-system communication protocols such as I2C and SPI
• Experience deploying Machine Learning models.
• Experience working with GPUs.
• Experience working directly with the Linux kernel or Device Drivers.
• Experience with Simulation and Code Generation, and knowing when their use is appropriate.
• Experience working with Bazel.
• Experience integrating various sensors, including Cameras, IMUs, Radars, LIDARs.
• Experience with PyTorch, TensorFlow, ONNX, and/or other ML frameworks. 
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing.

Mission Summary:

A Triage Specialist is responsible for accurately reviewing data that has been collected from, but not limited to Public Road Evaluation (PRE) testing and performing first-level Root Cause Analysis and quality checks for third party Triage Contractors. They communicate between Engineering and component teams and help to improve Triage outcomes. This role will identify gaps and assist in creating processes that will enhance Triage throughput. Efficiency and quality is critical, but ultimately, a Triage Specialist plays a key role in maintaining the safety standards of how the AV performs on the road.

Essential Duties:

• Perform Level 1 Root Cause Analysis (RCA) on several different test modalities, including, but not limited to, public roads, closed courses, and simulation
• Work closely with third-party Triage contractors to help improve quality and throughput
• Closely partner with the Autonomy Team to maintain a rapport for a rapid and iterative feedback loop
• Drive the issue identification, analysis/introspection, mitigation, and reporting lifecycle with the System Performance engineers
• Thoroughly understand the different components of the software stack and maintain knowledge as things change, including expected behaviors and visual representation across various tools
• Show initiative and be a valued team member in our innovative, fast-paced, technical environment where cooperative teamwork across locations is the norm
• Analysis of simulated AV scenarios
• Accurately categorize events into a range of categories and types
• Tag logs to reflect search optimization and metrics which are appropriate for each
• Create and manage events on internal Triage developed tooling
• Investigate any logs that have extenuating circumstances that may have previously prevented a reviewer from completing their task, ending in a fully reviewed log
• Participate in the recurring standup to address new concerns and assignments that may need to be undertaken. This may include new information on which routes need to be prioritized and changes in the Triage process that need to be implemented
• Oversee and aid in the training of new team members and provide feedback on any misidentified incidents, and coach best practices to improve team efficiency
• Provide feedback on newly implemented tools and ways that they have impacted the review process in both a critical and positive manner
• Create and update process documentation as needed 
• Able to travel domestically
• Other duties as assigned
  
  

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Enthusiasm for the AV industry as well as safety and mobility
• Be proficient in working across a suite of proprietary software tools and applications
• Ability to understand technical terminology regarding the software stack and each contributing component
• Work in a fast-paced, dynamic environment across multiple time zones with strong communication and collaboration
• Demonstrated problem-solving skills and ability to think logically and remove bias from the evaluation of problems
• Posses a detail-oriented mindset focused on safety
• Strong troubleshooting, debugging, analytical, and creative problem-solving skills
• Have a strong attention to detail and be able to work independently
• Effective time management skills
• Able to analyze data for long periods without sacrificing efficiency and accuracy
• Experience in data quality assurance
• Experience with software engineering concepts, including requirements analysis, source control, and build processes 
  
  

Preferred Qualifications (not required):

• Experience using issue tracking and configuration management tools (E.g: Atlassian Confluence, Jira, Git.)
• Experience with software release management and release testing
• Entry-level experience with Linux and scripting languages (E.g: Bash/Shell, Python)
• Data Analysis experience and SQL
• Experience with the testing of autonomous vehicles
• Thorough understanding of robotics systems, including sensors, actuators, mechatronics, and software systems
  
  

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and at times for long periods; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds. This position is not restricted to any one site. You will be responsible for traveling to all domestic and international testing locations.

Travel Requirements (greater than 10%): 

Expected to travel for 1 week each quarter visiting all of our testing sites - mostly to LV, but also domestically as needed for the business.

Working Environment:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the team member is regularly exposed to the office environment, outside weather conditions, road conditions, and pedestrian traffic.  The team member is regularly exposed to mechanical and computer parts. The team member is occasionally exposed to fumes and airborne particles.  The noise level in the environment is low to moderate. When occasionally visiting our test sites and tracks, the team member may experience some loud noises and harsh weather conditions. When traveling, the team members will be exposed to airports, airplanes, hotels and public transportation environments.

Motional AD LLC is an Equal Employment Opportunity employer and we welcome all qualified applicants.  All applicants will receive impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion, gender identity, sexual orientation or other legally protected status.  Motional AD LLC is a Drug-free workplace.

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing.

Mission Summary:

We are seeking a motivated Test Control Engineer to join our Team. In this strong intermediate level role, you will take full ownership of assigned tasks within defined test execution procedures and support the broader Test Engineering team in validating sophisticated autonomous systems. Working under the guidance of senior engineers, you will ensure our vehicles and systems are mission-ready through rigorous readiness checks, real-time monitoring, and low-level subsystem validation.

Key Responsibilities:

• Test Execution & Readiness: Take full ownership of assigned tasks within defined test procedures, including specific checklist items and system monitoring. Perform all pre- and post-test readiness checks completely, accurately, and on time. 
• Set up, configure, and operate AB Dynamics systems (GST, Launchpad), including target preparation and robot operation.
• Execute structured scenario-based testing using track infrastructure and robotic platforms.
• Subsystem Validation: Execute and support fault injection and low-level control testing for critical subsystems, including actuator-level behavior (throttle, brake, steering) against expected control responses and safety constraints.
• System Monitoring: Provide timely and accurate real-time monitoring of assigned system statuses during testing to ensure safe and successful execution.
• Technical Support: Execute basic configuration and setup of instrumentation and telemetry. Assist in on-vehicle and off-vehicle tests focusing on critical components such as control systems and perception.
• Utilize Vector tools (CANalyzer/CANoe) for live debugging, signal tracing, and post-test analysis.
• Documentation & Triage: Maintain accurate, organized, and complete logs of all test activities. 
• Analyze vehicle logs (CAN, telemetry, system logs) to identify anomalies and support root cause analysis (RCA).
• Collaborate directly with developers to reproduce issues and validate fixes.
• Issue Escalation: Promptly and clearly escalate all anomalies or issues to a senior engineer immediately upon detection.
• Simulation Support: Support testing within virtual environments, including Software-in-the-Loop (SIL) and Hardware-in-the-Loop (HIL) platforms.
  
  

Qualifications:

• Technical Proficiency: Proficiency with laptop computers, GSuite apps, and touchscreen smartphones. Strong familiarity with Linux environments and a general understanding of low-level vehicle control systems.
• Hardware & Tools: Basic exposure to automotive communication protocols (CAN, LIN, Ethernet) and tools like CANalyzer or CANoe for bus-level debugging.
• Programming & Data: Basic exposure to scripting languages such as Python, Bash/Shell, or SQL. Ability to analyze logs to assess system behavior.
• Communication: Proactive communicator who raises issues early and clearly with minimal prompting. Demonstrated ability to operate as a self-starter in fast-paced, ambiguous environments.
• Professionalism: Punctual, reliable, and a strong team player who works cooperatively as a supportive member of the test execution team.
• Operational Requirements: Must be able to safely maneuver around autonomous vehicles and multitask with various technologies. Ability to work flexible shifts (mornings, evenings, weekends, or overnights) and travel up to 15% with short notice. Hands-on work at test track environments is a core part of this role. Comfortable working around vehicles, hardware, and test equipment daily.
• Physical Demands: Must be able to sit for extended periods and occasionally lift or move up to 50 pounds. Must be comfortable working outdoors in various weather conditions.
• Driver’s License: A valid driver's license is required.
  
  

Preferred Qualifications:

• General awareness of industry safety standards such as ISO 26262 and ISO 21448 (SOTIF).
• Experience with automated test case execution.
• Experience with track-based testing using robotics platforms.
• Experience testing low-level vehicle control systems (body-controls, braking, steering)
  
  

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and at times for long periods; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds.

Working Environment:

The work environment characteristics described here represent those a team member encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly exposed to outside weather conditions, road conditions, and pedestrian traffic.  The team member is regularly exposed to mechanical and computer parts. The team member is occasionally exposed to fumes and airborne particles.  The noise level in the environment is low to moderate.

Motional AD LLC is an Equal Employment Opportunity employer, and we welcome all qualified applicants.  All applicants will receive impartial consideration regarding race, sex, color, national origin, age, disability, veteran status, genetic data, religion, gender identity, sexual orientation, or another legally protected status.  Motional AD LLC is a Drug-free workplace.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

• Follow all safety policies and procedures while operating prototype-level Autonomous Vehicles on both defined and undefined routes, including a variety of geographic and environmental conditions.
• Operate in-vehicle data recording computers, including start/stop recording, data marking, and minor debugging when issues arise.
• Provide clear, accurate, and useful subjective feedback to the engineering teams on vehicle behavior observed.
• Ensures the safe operation of our test vehicles on public roads.
• Requires some initial travel for training and collaboration with other vehicle operators.
• Completes accident and incident reports as needed.
• Able to speak sufficient English in order to converse with first responders if necessary.
• Maintains current knowledge and adherence to all Motional AD LLC operating policies, procedures, and directives.
• Arrives to work on time for scheduled shift and with proper driving credentials on his/her/their person and is ready to work.
• Maintains current knowledge and is in compliance with local, county, and state traffic laws.
• Performs pre-trip and post-trip inspection, which may include but not limited to cleanliness of the Autonomous Vehicle. This includes conducting an external/internal visual inspection of the vehicle and testing all necessary equipment, operating devices, and controls.
• Completes accident and incident reports.
• Control and manage emergency situations according to company procedures.
• Able to work in a team environment and operate AV with another person. Maintain cooperative behavior towards fellow team members, leads, supervisors, and managers.
• Requires flexibility in work schedule.
• Operate in-vehicle data recording computers, including start/stop recording, data annotations, and minor debugging when issues arise. Provide feedback to engineering teams gathered from testing.
• Utilize JIRA/Confluence software to execute testing tickets and document historical data findings to a global audience.
• Able to deploy and troubleshoot AV’s.
• Control and manage emergency situations according to company procedures.
• Additional duties as assigned.
  
  

• Candidates must have and maintain a clean driving record for the previous 3 years, no DUIs for previous 10 years, and never be at fault in an accident that resulted in injury to any person.
• Prior experience as an Operator/Driver for Autonomous Vehicles is preferred, or some type of internal or external training on Autonomous Vehicle technology.
• Experience and training on providing subjective feedback on vehicle behaviors and environment.
• Must be able to successfully complete in-house driving course/examination.
• Local knowledge in the test city of streets, geography, and environmental features that may be challenging for Autonomous Vehicles.
• Basic knowledge of how to navigate through a smartphone using applications to complete job duties.
• High school diploma or equivalency.
• Able to work days, nights, and weekends at any time.
• Must be able to use company communication systems and communicate clearly and effectively both written and verbally.
• Must be able to read a map and possess knowledge of the local area.
• Must maintain a professional appearance.
• At least ten (10) years total driving experience.
• Utilize JIRA/Confluence software to execute testing tickets and document historical data findings to a global audience.
  
  

• Basic understanding of technical software that may include; Linux, Atlassian Confluence, Jira, Gitlab, and Python.
• If you currently do not meet all qualifications, or are currently working to obtain qualifying credentials, still submit your application for review.
• Data Analysis experience.
• 6 Months of NHTSA levels 2-5 Autonomous vehicle experience.
  
  

• Ability to pass a DOT exam.
• Able to be in a confined seated position to operate a vehicle for up to four (4) hours at a time for a total of up to ten (10) hours per day.
• Able to stay awake and alert on shift at all times.
  
  

Why this role is exciting

As (Senior) Fleet Support Engineer, you will be instrumental in maintaining, managing and optimizing our platform and network infrastructure for Vay’s commercial driverless fleet in Las Vegas. This role requires a unique combination of superb debugging skills, technical expertise, network configuration and troubleshooting. You'll be driving continuous improvement in our system, ensuring robust monitoring and alerts and providing L1 support for our commercial, driverless fleet. Your role is pivotal in maintaining the efficiency and reliability of our vehicle and remote driving station fleet which leads to high quality service that our users love.

What you’ll be driving

• L1 support and on-call for incidents and customer support requests involving vehicles, remote driving stations, equipment, network and cloud infrastructure and fleet configuration.
• Vehicle and remote driving station network infrastructure maintenance
• Supporting bring-up of new vehicle and remote driving stations

What are we looking for

• Extensive Linux experience
• Strong debugging skills for large, complex systems
• Experience in Python and bash scripting
• Experience with on-premise network maintenance and troubleshooting
• Experience with CI/CD tools (namely GitHub, CircleCI, Jenkins)
• Understanding and experience in Docker

Nice to have

• Experience in C and/or C++
• Understanding of CAN protocol 
• Familiar with network security concepts
• Familiar with mobile network and telecommunication technologies (4G/5G)

Why choose Vay

💪A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.

🌍 Huge scope for impact in a fast paced environment

💰 ESOP stock options: A stake in Vay’s future - not just a salary.

🌴 Unlimited Paid Vacation Days

🎫 401(k) programme

🏥 Health, Dental & Vision Insurance 

🚗 All Vay team members receive 30% off their Vay rides

🏋️‍♂️ Wellness Hub free gym access & wellness app subscriptions

🛍️ Exclusive external discounts

✈️ Relocation financial assistance when relocating to Las Vegas 

🎊 Regular team events throughout the year