As a Technical Customer Success Manager, you are a central part of our technical team in D/CH/AT. You support our customers in the agricultural environment, ensure smooth operations in the field, and contribute significantly to the success of our technology.

Responsibilities & Requirements

• Technical field service and direct customer support 
• Maintenance, calibration, repair, and inspection of the LaserWeeder™
• Training of operators for safe and effective use of our products 
• Diagnosis and resolution of technical problems (electrical and mechanical)
• Close collaboration with our teams in Germany, Europe, and the USA
• Support for product testing, demos, and implementations
• Ability to communicate proficiently both written and verbally in English
• Capable of lifting equipment and providing physical mechanical support as is needed 

Your Profile

• Agricultural and Construction Machinery Mechatronics Engineer / Degree in Agricultural Sciences with a technical focus
• Experience with Precision Farming technologies desirable
• Very good technical understanding (mechanics, electrics, software)
• Confident demeanor, even in challenging customer situations
• Independent and solution-oriented working style
• Willingness to travel (75%+ during peak season)
• Willingness to provide emergency services during the season
• Driver's license for cars, cars with trailers, and ideally tractors
• Very good German and good English skills, both written and spoken
• Proficient use of common IT systems

What you can expect from us

• Comprehensive training
• Fully equipped service vehicle including tools, MacBook, and iPad
• Attractive salary & stock options in a fast-growing tech startup
• Personal & professional development through training
• A meaningful task with a direct impact on the environment and agriculture
• An innovation-driven, down-to-earth team with real drive

Shape the future of agriculture with us! Apply now!

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Als Technical Customer Success Manager sind Sie ein zentraler Teil unseres technischen Teams in Schweiz. 

Sie begleiten unsere Kunden im landwirtschaftlichen Umfeld, sorgen für reibungslose Abläufe im Feld und tragen maßgeblich zum Erfolg unserer Technologie bei.

Ihre Aufgaben

• Technischer Außendienst und Support direkt beim Kunden 
• Wartung, Kalibrierung, Reparatur und Inspektion des LaserWeeder TM 
• Schulung von Fahrern zur sicheren und effektiven Nutzung unserer Produkte 
• Diagnose und Behebung technischer Probleme (elektrisch und mechanisch) 
• Enge Zusammenarbeit mit unseren Teams in Deutschland, Europa und den USA 
• Unterstützung bei Produkttests, Demos und Implementierungen

Ihr Profil

• Land- und Baumaschinenmechatroniker / Studium der Agrarwissenschaften mit technischem Schwerpunkt
• Erfahrung mit Precision Farming-Technologien wünschenswert 
• Sehr gutes technisches Verständnis (Mechanik, Elektrik, Software) 
• Souveränes Auftreten, auch in herausfordernden Kundensituationen 
• Selbstständige und lösungsorientierte Arbeitsweise 
• Reisebereitschaft (75%+ während der Hochsaison) 
• Bereitschaft zu Notdiensten in der Saison 
• Führerschein PKW, PKW+Anhänger, idealerweise Traktor 
• Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift 
• Sicherer Umgang mit gängigen EDV-Systemen

Das erwartet Sie bei uns 

• Umfassende Einarbeitung 
• Voll ausgestattetes Servicefahrzeug inkl. Werkzeug, MacBook und iPad 
• Attraktives Gehalt & Aktienanteile an einem schnell wachsenden Tech-Startup 
• Persönliche & fachliche Weiterentwicklung durch Schulungen 
• Eine sinnstiftende Aufgabe mit direktem Einfluss auf Umwelt und Landwirtschaft 
• Ein innovationsgetriebenes, bodenständiges Team mit echtem Tatendrang

Gestalten Sie die Zukunft der Landwirtschaft mit uns! Jetzt bewerben!

The role

As a Senior Technical Program Manager, you will own the end-to-end delivery of GPU clusters and other critical IT infrastructure components that power next-generation AI workloads. In this high-impact role, you’ll coordinate engineering, networking, construction, and operations teams to deliver GPU clusters and critical IT infrastructure at hyperscale. You’ll work closely with infrastructure leadership to define strategy, manage risk, and ensure on-time, high-quality launches.You’ll play a key role in scaling our global infrastructure footprint across the EU markets.

Travel: This position may require on-site presence at data centers during key deployment phases.

Your responsibilities will include: 

• Lead end-to-end delivery of new data center programs, from design through handover to operations.
• Define and manage scope, schedule, and risks, maintaining focus on critical paths and proactive issue resolution.
• Translate business and technical requirements into actionable project plans and measurable deliverables.
• Oversee vendor and contractor execution, ensuring quality, budget, and schedule.
• Provide structured program reporting, including dashboards, documentation, and executive updates.

We expect you to have: 

• 7+ years of experience in technical program or project management, with direct involvement in large-scale IT infrastructure deployments.
• Solid technical background in relevant domains, with the ability to engage deeply in technical discussions and challenge solutions where needed.
• Proven ability to stay focused on critical paths and drive results in fast-paced, changing environments.
• Communication and stakeholder management skills; able to translate complex topics clearly.
• Leadership by influence and example in cross-functional or matrixed teams.
• Proficient with modern project management tools and methodologies (e.g., Jira, Asana, hybrid Agile/Waterfall).

It will be an added bonus if you have: 

• Understanding of construction projects structure and key risk factors in facility build-outs.
• Knowledge of HPC
• Experience in business processes design or automation tools development.
• PMP, PRINCE2, or similar industry certifications.

The role 

We are looking for an Operations Excellence Manager to drive enterprise wide process standardisation, data driven continuous improvements, and strategic scalability to meet customer demands. This will be a leadership role within our Data Center organization. This team includes Data Center Operations, Construction, and Design Engineering. 

You’re welcome to work in our office in Amsterdam. 

Your responsibilities will include: 

• Drive Lean/Six Sigma initiatives and process mapping to optimize operations, supply chain, maintenance, and incident response; conduct audits, root-cause analyses, and post implementation reviews.
• Develop global KPIs, dashboards, SOPs/EOPs/MOPs, and training programs; implement automation, AI/ML for predictive maintenance, and PDCA cycles for continuous uptime (99.999%+).
• Oversee budgeting, vendor relations, construction commissioning, risk/compliance (ISO, SOC, ESG), and cross-site standardization; advise on capex/opex efficiencies and customer SLAs.
• Lead cross-functional teams, foster a culture of excellence, and report to executives on metrics like OEE, scrap/rework reduction, and financial impacts. 

Qualifications & Skills: 

• Bachelor's/Master's in engineering (electrical/mechanical); PMP, Six Sigma Black Belt, or PE license preferred; 8-15+ years in critical facilities, 5+ in leadership.
• Proficiency in DCIM/CMMS tools, BMS, data analytics, ERP; deep knowledge of MEP systems (UPS, gensets, chillers, HVAC), regulatory standards, and hyperscale topologies.
• Strategic mindset for innovation (digital twins, sustainability); excellent stakeholder management across regions/time zones, matching your multisite experience.

The role

As a Senior Technical Program Manager, you will own the end-to-end delivery of GPU clusters and other critical IT infrastructure components that power next-generation AI workloads. In this high-impact role, you’ll coordinate engineering, networking, construction, and operations teams to deliver GPU clusters and critical IT infrastructure at hyperscale. You’ll work closely with infrastructure leadership to define strategy, manage risk, and ensure on-time, high-quality launches.You’ll play a key role in scaling our global infrastructure footprint across the EU markets.

Travel: This position may require on-site presence at data centers during key deployment phases.

Your responsibilities will include: 

• Lead end-to-end delivery of new data center programs, from design through handover to operations.
• Define and manage scope, schedule, and risks, maintaining focus on critical paths and proactive issue resolution.
• Translate business and technical requirements into actionable project plans and measurable deliverables.
• Oversee vendor and contractor execution, ensuring quality, budget, and schedule.
• Provide structured program reporting, including dashboards, documentation, and executive updates.

We expect you to have: 

• 7+ years of experience in technical program or project management, with direct involvement in large-scale IT infrastructure deployments.
• Solid technical background in relevant domains, with the ability to engage deeply in technical discussions and challenge solutions where needed.
• Proven ability to stay focused on critical paths and drive results in fast-paced, changing environments.
• Communication and stakeholder management skills; able to translate complex topics clearly.
• Leadership by influence and example in cross-functional or matrixed teams.
• Proficient with modern project management tools and methodologies (e.g., Jira, Asana, hybrid Agile/Waterfall).

It will be an added bonus if you have: 

• Understanding of construction projects structure and key risk factors in facility build-outs.
• Knowledge of HPC
• Experience in business processes design or automation tools development.
• PMP, PRINCE2, or similar industry certifications.

The role 

The Site Selection & Colocation Manager is responsible for identifying, evaluating, and securing optimal locations for new data center developments and colocation expansions. This role combines real estate strategy, technical due diligence, market analysis, and vendor management to support the company’s global data center growth. The manager will collaborate closely with engineering, construction, finance, legal, and network planning teams to ensure that selected sites meet operational, technical, and business requirements.

You’re welcome to work in our office in Amsterdam or Remote - United States.

Your responsibilities will include: 

• Lead the end-to-end site selection process for new data center facilities.
• Conduct market assessments, including power availability, fiber connectivity, land suitability, regulatory requirements, and risk factors.
• Build and maintain market intelligence on emerging data center regions, supply trends, energy markets, and colocation pricing.
• Evaluate and shortlist candidate sites through comparative analysis, scoring models, and feasibility studies.

• Coordinate environmental, geotechnical, hydrological, and seismic assessments.
• Assess infrastructure availability (power, water, fiber) and future scalability.
• Evaluate construction constraints, climate conditions, logistics access, and permitting feasibility.
• Work with engineering teams to ensure sites meet mechanical, electrical, and network resilience requirements.

• Identify colocation providers and evaluate facilities based on technical specifications, SLA requirements, and cost structure.
• Lead RFPs, negotiations, and contract execution with colocation and connectivity partners.
• Manage colocation lifecycle: renewals, expansions, migrations, and optimization of space/power allocations.
• Monitor vendor performance against SLA, uptime, compliance, and efficiency metrics.

• Work with data center design and construction teams to validate site feasibility and development timelines.
• Partner with legal on contract terms, property acquisition, lease terms, and regulatory compliance.
• Support finance with CapEx/OpEx modeling, ROI calculations, and business case development.
• Coordinate with public authorities, utilities, and permitting agencies as needed.

• Evaluate risks related to natural hazards, geopolitical risk, security, environmental constraints, and utility reliability.
• Ensure compliance with local regulations, zoning laws, and corporate standards.
• Maintain documentation for audits, reporting, and internal approvals.

We expect you to have: 

• Bachelor’s degree in Real Estate, Engineering, Business, Geography, or related field.
• 5–8+ years of experience in site selection, real estate development, colocation management, or data center infrastructure.
• Strong understanding of data center power, cooling, and network requirements.
• Experience in evaluating colocation providers and negotiating leases/SLAs.
• Analytical skills in market research, cost modeling, and risk assessment.
• Ability to manage multiple simultaneous projects across regions.
• Excellent communication, negotiation, and stakeholder management skills.

It will be an added bonus if you have: 

• Experience with hyperscale or large-scale data center development.
• Knowledge of utility procurement (power, water), renewable energy markets, and substation planning.
• Familiarity with geospatial tools (GIS), risk modeling, or data center capacity planning.
• Understanding of permitting processes and environmental regulations.

The role

As a Technical Project Manager, you will own the delivery of a defined workstream within large-scale data center and GPU infrastructure programs. In this role you’ll be responsible for tracking progress, managing dependencies, and ensuring your workstream is delivered on time and at quality.
This is a hands-on role at the intersection of infrastructure, execution, and coordination, with strong exposure to real-world data center delivery.
Travel: On-site presence at data centers will be required during key deployment phases.

Your responsibilities will include:

• Own delivery of a defined workstream within a larger data center or infrastructure program.
• Track scope, schedule, and dependencies, escalating risks when needed.
• Coordinate with engineering, networking, construction, and operations teams.
• Maintain clear and structured reporting on progress, risks, and blockers.
• Support vendor and contractor coordination within your scope.
• Work closely with the Senior TPM to align on priorities and execution approach.

Technical Scope & Expectations

This role requires exposure to physical infrastructure environments, not only software-based projects.
You should be comfortable working with or learning about:

• Data center environments: basic understanding of infrastructure readiness (power, cooling, space, networking dependencies).
• Compute infrastructure: knowledge about server and storage equipment.
• Networking: cabling, connectivity, and integration dependencies.
• Deployment & bring-up: understanding how systems move from installation to operational readiness.

You are not expected to be an expert, but you should:

• Be willing to learn technical concepts quickly.
• Understand how different parts of infrastructure depend on each other.
• Identify when something is not ready or at risk and escalate appropriately.
• Communicate effectively with technical teams.

We expect you to have:

• 2–5 years of experience in project management, operations, or technical coordination roles.
• Ability to organize work, track progress, and manage multiple tasks simultaneously.
• communication skills and ability to work with cross-functional teams.
• Structured thinking and attention to details.
• Willingness to learn and grow in a fast-paced, technical environment.

It will be an added bonus if you have

• Exposure to data center, networking, or hardware-related projects,
• Familiarity with project management tools (Jira, Asana, etc.),
• Understanding of cloud environments infrastructure,
• Certifications or coursework in project management.

The Opportunity:

We are seeking a Real Estate Associate Project Manager to help the Real Estate team optimize coworking, on-demand and direct office services globally.  This is a critical role within our global Real Estate team.  The Real Estate Associate Project Manager will be responsible for all coworking initiatives in Europe and Asia.  This includes small real estate project management and real estate administration in a dynamic environment.  The role reports to the Vice President, Global Real Estate.

Responsibilities:

• Manage Coworking access  for EMEA, APAC as well as backup for AMER and LATAM coworking support to ensure our employees utilizing coworking spaces are fully supported 
• Coordinate EMEA and APAC Coworking floorplans and services with Design & Construction and Office Operations on small projects
• Complete Weekly Capacity Updates of all Coworking locations where applicable 
• Coordinate with Accounts Payable to update Credit Card information for Coworking and assist with Invoicing Issues
• Maintain our Datadog Coworking Members summary, tracking all activity including adding/deleting members, expanding/reducing capacity, adding/deleting locations, pay on demand members, rents, etc.
• Own Global Real Estate Coworking vendor onboarding and Purchase Order creation
• Monitor and report usage of all Coworking locations in EMEA and APAC
• Analyze Pay on Demand monthly reporting and make recommendations from that data to maximize efficiency, manage costs, etc.
• Visit locations as required for site evaluations, location inspections, meet with teams, and to address issues
• Ensure coworking offices are serviced per the terms of the lease Update all Real Estate Vendor, Landlord Contact Lists and Quarterly Review Materials
• Drive innovation and continuous improvement by bringing ideas forward to help differentiate the Datadog Real Estate team through efficiency and scalability to operate as, and deliver “best in class” results

Your experience and qualifications:

• Minimum of a Degree in Business, Finance, Real Estate or Law 
• Minimum of 2 years experience in real estate, preferably in a fast-growing, international organization
• Minimum of 2 years financial and/or analytical experience with excellent spreadsheet skills
• Ability to analyze an issue, and/or data and develop a data driven solution
• Outstanding people, communication, and problem-solving skills
• Proven track record of working independently while effectively applying departmental standard operating procedures (SOPs) and guidelines to achieve success.
• Verbal and written fluency in English required, and French preferred

Wie we zoeken 

We zijn op zoek naar bouwprofessionals, zowel op locatie als kantoor, met ervaring in het gebruik van software voor het plannen en beheren van bouwprojecten. Onze ideale kandidaat is proactief, nauwkeurig, vriendelijk en gepassioneerd over het verbeteren van de bouwsector. Onze Construction Success Managers werken nauw samen met klanten, adviseren en begeleiden hen bij succesvolle platformimplementaties, trainingen, workflow-consultancy en continue engagementprogramma’s die zorgen voor klanttevredenheid en uitbreiding van hun Fieldwire-account. 

Wat je gaat doen

Je zet je ervaring als bouwprofessional in om klantprocessen te ontwikkelen en te adviseren, en wordt zo een vertrouwde adviseur voor je klanten. Als Fieldwire-product- en trainingsexpert werk je om de zakelijke doelstellingen van je accounts te begrijpen en help je klanten om het maximale uit Fieldwire te halen. Bij het implementeren, trainen en ondersteunen van je klantenpaspoort pas je dezelfde mindset toe die je gebruikte bij het managen van bouwprojecten: obstakels wegnemen en processen vooruit helpen. 

De belangrijkste verantwoordelijkheden van onze volgende Construction Success Manager zijn: 

• Een Fieldwire-productexpert worden en best practices leren voor het configureren en gebruiken van het platform 
• De bouwbehoeften en huidige tech stack van klanten begrijpen om Fieldwire naadloos te integreren in hun dagelijkse workflows 
• Een portfolio van klanten beheren (nieuw en bestaand) om het gebruik en de processen van Fieldwire te verbeteren 
• Lange termijn relaties opbouwen en onderhouden met Fieldwire-klanten 
• Online en fysieke trainingen en demonstraties geven om klanten te onderwijzen in Fieldwire 
• Het productteam ondersteunen bij het identificeren van problemen en het doorgeven van klantfeedback voor productverbeteringen 
• Problemen oplossen indien nodig om vragen over het product te beantwoorden en technische issues te verhelpen 

Vereiste vaardigheden en ervaring: 

• Minimaal 3 jaar professionele bouwervaring, bij voorkeur met een combinatie van veld- en kantoorrollen 
• Uitstekende presentatie- en communicatieve vaardigheden 
• Zelfgemotiveerd, zeer georganiseerd en sterke time-management vaardigheden 
• Diplomatie en geduld bij het oplossen van klantproblemen 
• Comfortabel communiceren met iedereen, van voorman tot senior managers 
• Basiskennis van het bouwproces van ontwerp tot oplevering 
• Inzicht in hoe alle partijen binnen een bouwproject samenwerken om een succesvolle planning/begroting te realiseren 
• Creatief kunnen brainstormen over oplossingen die aansluiten bij de behoeften van klanten 
• Bereidheid om te leren in een dynamische startupomgeving 
• Vloeiend in Nederlands

Waarom Fieldwire? 

Fieldwire is software voor bouwmanagement, gebruikt in meer dan 1.000.000 projecten wereldwijd. We zijn gepassioneerd over het verbeteren van de samenwerking tussen teams. We bouwen een Field Management Platform speciaal voor bouwteams, met operationele uitmuntendheid voor een van de grootste wereldwijde industrieën – $10 biljoen per jaar.

We leveren een superieur, gebruiksvriendelijk product dat wordt aangedreven door de stem van onze klanten. Fieldwire lost het probleem van toegang tot informatie en coördinatie van arbeid op grote schaal op voor enkele van de grootste projecten ter wereld. De Fieldwire-app heeft een bijna vijfsterrenbeoordeling op basis van duizenden klantrecensies. Fieldwire werd gesteund door topventure capitalists en heeft al de manier waarop duizenden bedrijven wereldwijd samenwerken veranderd. Fieldwire werd in november 2021 door Hilti overgenomen voor $300 miljoen. 

Locatie van de functie 

Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application.

Who we’re looking for 

We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion.  

What you’ll be doing 

You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand your accounts’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your book of business, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. 

The primary responsibilities of our next Construction Success Manager will be to: 

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform. 
• Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows. 
• Manage a portfolio of customers (new and existing) to help improve their Fieldwire usage and processes. 
• Build and maintain long-lasting relationships with Fieldwire clients. 
• Conduct web-based and in-person training(s) and demonstrations to educate clients on Fieldwire. 
• Assist the product team in identifying issues and communicating customer feedback for product improvements. 
• Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. 

At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: 

• 3+ years of professional construction experience, preferably with a combination of field and office management roles 
• Excellent presentation and communication skills 
• Self-motivated and highly organized, with strong time management skills 
• Diplomacy and patience when working through customer issues 
• Comfortable communicating with anyone, from foreman to senior-level managers 
• A basic understanding of construction process from design to completion 
• An understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget 
• Ability to creatively brainstorm unique solutions to client issues relevant to their needs 
• Desire to learn in a dynamic startup environment 
• Fluency in Dutch

Why Fieldwire? 

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located? 

This role is based in Belgium

Wie we zoeken 

We zijn op zoek naar bouwprofessionals, zowel op locatie als kantoor, met ervaring in het gebruik van software voor het plannen en beheren van bouwprojecten. Onze ideale kandidaat is proactief, nauwkeurig, vriendelijk en gepassioneerd over het verbeteren van de bouwsector. Onze Construction Success Managers werken nauw samen met klanten, adviseren en begeleiden hen bij succesvolle platformimplementaties, trainingen, workflow-consultancy en continue engagementprogramma’s die zorgen voor klanttevredenheid en uitbreiding van hun Fieldwire-account. 

Wat je gaat doen

Je zet je ervaring als bouwprofessional in om klantprocessen te ontwikkelen en te adviseren, en wordt zo een vertrouwde adviseur voor je klanten. Als Fieldwire-product- en trainingsexpert werk je om de zakelijke doelstellingen van je accounts te begrijpen en help je klanten om het maximale uit Fieldwire te halen. Bij het implementeren, trainen en ondersteunen van je klantenpaspoort pas je dezelfde mindset toe die je gebruikte bij het managen van bouwprojecten: obstakels wegnemen en processen vooruit helpen. 

De belangrijkste verantwoordelijkheden van onze volgende Construction Success Manager zijn: 

• Een Fieldwire-productexpert worden en best practices leren voor het configureren en gebruiken van het platform 

• De bouwbehoeften en huidige tech stack van klanten begrijpen om Fieldwire naadloos te integreren in hun dagelijkse workflows 

• Een portfolio van klanten beheren (nieuw en bestaand) om het gebruik en de processen van Fieldwire te verbeteren 

• Lange termijn relaties opbouwen en onderhouden met Fieldwire-klanten 

• Online en fysieke trainingen en demonstraties geven om klanten te onderwijzen in Fieldwire 

• Het productteam ondersteunen bij het identificeren van problemen en het doorgeven van klantfeedback voor productverbeteringen 

• Problemen oplossen indien nodig om vragen over het product te beantwoorden en technische issues te verhelpen 

Vereiste vaardigheden en ervaring: 

• Minimaal 3 jaar professionele bouwervaring, bij voorkeur met een combinatie van veld- en kantoorrollen 

• Uitstekende presentatie- en communicatieve vaardigheden 

• Zelfgemotiveerd, zeer georganiseerd en sterke time-management vaardigheden 

• Diplomatie en geduld bij het oplossen van klantproblemen 

• Comfortabel communiceren met iedereen, van voorman tot senior managers 

• Basiskennis van het bouwproces van ontwerp tot oplevering 

• Inzicht in hoe alle partijen binnen een bouwproject samenwerken om een succesvolle planning/begroting te realiseren 

• Creatief kunnen brainstormen over oplossingen die aansluiten bij de behoeften van klanten 

• Bereidheid om te leren in een dynamische startupomgeving 

• Vloeiend in Nederlands

Waarom Fieldwire? 

Fieldwire is software voor bouwmanagement, gebruikt in meer dan 1.000.000 projecten wereldwijd. We zijn gepassioneerd over het verbeteren van de samenwerking tussen teams. We bouwen een Field Management Platform speciaal voor bouwteams, met operationele uitmuntendheid voor een van de grootste wereldwijde industrieën – $10 biljoen per jaar.

We leveren een superieur, gebruiksvriendelijk product dat wordt aangedreven door de stem van onze klanten. Fieldwire lost het probleem van toegang tot informatie en coördinatie van arbeid op grote schaal op voor enkele van de grootste projecten ter wereld. De Fieldwire-app heeft een bijna vijfsterrenbeoordeling op basis van duizenden klantrecensies. Fieldwire werd gesteund door topventure capitalists en heeft al de manier waarop duizenden bedrijven wereldwijd samenwerken veranderd. Fieldwire werd in november 2021 door Hilti overgenomen voor $300 miljoen. 

Locatie van de functie 

Deze functie is remote en gebaseerd binnen Nederland. 

Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application.

Who we’re looking for 

We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion.  

What you’ll be doing 

You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand your accounts’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your book of business, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. 

The primary responsibilities of our next Construction Success Manager will be to: 

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform. 

• Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows. 

• Manage a portfolio of customers (new and existing) to help improve their Fieldwire usage and processes. 

• Build and maintain long-lasting relationships with Fieldwire clients. 

• Conduct web-based and in-person training(s) and demonstrations to educate clients on Fieldwire. 

• Assist the product team in identifying issues and communicating customer feedback for product improvements. 

• Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. 

At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: 

• 3+ years of professional construction experience, preferably with a combination of field and office management roles 

• Excellent presentation and communication skills 

• Self-motivated and highly organized, with strong time management skills 

• Diplomacy and patience when working through customer issues 

• Comfortable communicating with anyone, from foreman to senior-level managers 

• A basic understanding of construction process from design to completion 

• An understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget 

• Ability to creatively brainstorm unique solutions to client issues relevant to their needs 

• Desire to learn in a dynamic startup environment 
• Fluency in Dutch 

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located? 

This role is based remotely within The Netherlands 

The Assistant Campus Manager will work directly with the Campus Manger, Regional Manager or Regional Director to monitor, maintain and support EdgeConneX data centers throughout an assigned region. This requires leading scheduled preventive maintenance activities, performing unscheduled maintenance, and supporting any customer requests. He or she will also help manage facility expansions and improvement, new MEP capacity expansions or repairs, and utility upgrades. This position reports to the Campus Manager, Regional Manager or Regional Director of Operations and will be expected to work closely with the other Regional Managers, Peers, Customer Installation Project Managers and with contract vendors to accomplish their tasks.

Primary Responsibilities

• Support the Campus Manager, Regional Manager or Regional Director in implementing and managing the Preventive Maintenance program at each of our sites and act as on-site lead for any emergency maintenance done at the EDCs
• Ensure all customer SLA requirements are meet and maintained
• Manage a team of highly skilled engineers within your assigned campus
• Work with our computerized maintenance management system (CMMS) and other systems to ensure they are up to date and have the correct information
• Effectively manage, supervise, and evaluate contract technical labor
• Identifying areas of improvement within your assigned campus to our existing facilities, particularly efficiency and PUE
• Conduct routine, ongoing assessment of the building systems operations
• Ensuring compliance with all safety procedures as well as utilization of protective equipment
• Maintain ongoing communication with tenants, owners, property management and vendors
• Travel can be up to 10-20% of the time

Knowledge, Skills & Abilities

• Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables
• Ability to successfully prioritize and manage multiple projects and responsibilities
• Ability to meet committed timelines, leveraging assistance/input from peers
• Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done’
• A high level of commitment to customer service to both co-workers and clients
• Ability to respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints
• Ability to interact effectively with managers, clients, customers and the general public

Experience/Education

• 7+ years of experience in facility operations or engineering functions
• 2-3 years of experience managing senior field engineers Familiarity with power- and mechanical equipment, HV and LV switchgear and different brands of generators
• Significant data center operations experience, to include detailed knowledge of UPS/PDU/RPP/CRAC/Generator and Security and Fire/Life Safety systems
• Experience with multiple PM cycles for Data Center equipment
• Experience with trouble ticketing systems and Method-of-Procedure processes
• Ability to recommend improvements to dispatch and reporting processes and systems used for contract technical labor
• Experience with Change Management and CMMS systems
• The ability to:
• Comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio and PDF documents
• Write and evaluate maintenance procedures
• Develop installation standards and project tracking/management documents
• Experience in the Construction or Real Estate environments a plus
• Education level: HBO in the Netherlands; Certified Electrician in Ireland (having completed Apprenticeship); Electrical/Mechanical Engineering Degree in Poland;
• or equivalent in the relevant country
• Safety for Operational Supervisors (OSHA 30)