About Minno

Minno is a global media and technology company based in Nashville, Tennessee, on a mission to help kids and families experience Jesus every day through media and technology.

Founded in 2019, Minno is building the most trusted Christian media brand for the next generation. Through our streaming platform, original programming, publishing, and digital presence, we spark children's curiosity about God and the Bible, support parents, and create joyful, lasting faith experiences for families worldwide.

We're a fast-growing startup — powered by a mission-driven team with experience at Amazon, PBS KIDS, Duolingo, Disney, DreamWorks Animation, Noggin, and leading studios and startups. Our growth has placed us in the top 1% of direct-to-consumer subscription businesses, and we are scaling rapidly following the close of our Series A round, led by Konvoy Ventures.

Minno is a Nashville-based global media company serving Christian kids and families through: 

• Minno Kids: Our flagship ad-free streaming platform experiencing triple-digit growth
• Minno Originals: Award-winning original programming including "Laugh and Grow Bible for Kids" and "Young David" 
• YouTube channel: The fastest-growing Christian kids' channels with triple-digit year-over-year growth 
• Minno Press: Our successful publishing unit behind bestselling children's titles, including the award-winning "Minno Laugh & Grow Bible for Kids." 

We differentiate ourselves through creative excellence, faithful curation, parent partnership, and a global vision that honors the diversity of the Church. Minno is a public benefit corporation, and our mission fuels everything we do.

Minno uniquely differentiates itself by promising: 

• Experiential Excellence:  Top-tier quality that changes expectations and raises the bar for Christian content. 

• Safe Entertaining Christian Content: Kid-friendly, entertaining, engaging, age-appropriate, and Biblically aligned content. 

• Practical Faith Support:  Resources that cultivate faith, invite conversation, and foster spiritual growth. 

• Values the Global Church: Honoring the diversity of the global church and people as image bearers of God. 

As a public benefit corporation, Minno is committed to helping kids and their families experience Jesus every day through media and technology. This mission drives everything we do.

Position Overview

Minno is hiring a Director of Member Support to build and scale a high-performing support operation that delivers fast, reliable, and high-quality experiences to our members.

This leader will own the full support ecosystem—team, tools, workflows, and performance—ensuring that every interaction reflects Minno’s commitment to serving Christian families with excellence and care.

This is a hands-on operator role. You will design and optimize our support systems (Zendesk), establish clear service standards, and build a team capable of delivering consistent results as we scale.

You will also serve as the voice of the member within the organization, translating support data and trends into actionable insights that improve product, reduce friction, and strengthen retention.

This role reports to the Chief Product Officer and starts with a small team, with responsibility to scale over time.

Impact and Opportunity

Joining Minno as the Director of Member Support means stepping into a critical leadership role where you will define and scale how families experience support at every stage of their journey. You will build and lead a high-performing support operation that delivers fast, reliable, and high-quality service, ensuring every interaction reflects Minno’s commitment to excellence and care.

This role goes beyond managing a team—you will design the systems, workflows, and standards that enable consistent, scalable support as the company grows. You will translate day-to-day member interactions into clear insights that inform product improvements, reduce friction, and strengthen trust with the families we serve.

Your work will ensure that parents feel supported and confident in using Minno, and that every touchpoint reinforces the quality, safety, and intentionality that define our content and mission.

In this role, you’ll have the opportunity to:

• Impact Lives: Affect the faith journeys of thousands of families around the world by ensuring meaningful, positive interactions that deepen their connection to God.
• Empower a Mission-Driven Team: Build and inspire a team committed to excellence in service, fostering professional growth, and aligning their work with the greater purpose of Minno’s mission.
• Shape Industry Standards: Contribute to establishing a gold standard in customer support for Christian media, blending cutting-edge technology with a compassionate human touch.
• Build from the Ground Up: Design and implement foundational processes and systems, scaling them to support Minno’s rapid growth while maintaining high service quality.
• Lead Cultural Change: Instill a customer-first mindset across Minno, ensuring all teams prioritize and consider member needs in their work.

This role offers more than just a career—it’s an invitation to be part of something bigger, impacting generations by strengthening their faith and fostering shared, meaningful experiences. This is your chance to shine if you want to make a difference while leading with innovation and compassion.

Key Responsibilities:

• Leadership and Management: Lead and manage the Member Support team, fostering high performance and adherence to company standards. Develop training programs to maintain a culture of continuous improvement.
• Operational Excellence: Implement and optimize customer service technologies (e.g., Zendesk) to streamline workflows and maintain top-tier service metrics.
• Scalability and Growth: Build and execute a scalable support plan, including hiring and onboarding new team members. Pilot innovative support models to enhance capabilities.
• Data and Reporting: Track and analyze support data, identifying trends and actionable insights for process improvements. Regularly report on performance metrics to senior leadership.
• Champion Member Needs: Serve as a bridge between our members and internal teams, providing feedback and recommendations that enhance user experience and product offerings.

Ideal Industry Background:

• Consumer-Facing Tech Startups: Experience in tech startups or growth-stage companies that provide subscription-based or digital services, ensuring familiarity with lean operations, scalability, and customer-centric practices.
• Children’s Media and Educational Technology (EdTech): Background in companies that focus on children’s programming, family engagement, or educational tools (e.g., PBS Kids, LeapFrog, ClassDojo). This ensures an understanding of the needs of family audiences and experience with content that supports child development.
• Direct-to-Consumer SaaS and Subscription Services: Familiarity with businesses that operate on a subscription model, understanding customer lifecycle management, retention strategies, and member support processes.
• Customer Experience: Companies or roles focused on customer service where maintaining a seamless customer journey is key.

Preferred Experience:

• Startup or Growth-Stage Exposure: Experience in environments with limited resources and fast decision-making to ensure adaptability.
• Team Leadership: 3-5 years in a customer-facing role with success in managing and scaling teams.
• Operational Scaling: Proven ability to build and scale support teams and processes.
• Technology Implementation: Hands-on experience with customer service platforms like Zendesk.
• Innovative Support Models: Familiarity with piloting unique staffing solutions, such as utilizing remote workforces and agentic AI.
• Cross-functional collaboration: Ability to work with marketing, product, and content teams to align support strategies.

Skills:

• Customer Focus – Deep commitment to delivering exceptional member experiences
• Optimizes Work Processes – Ability to design efficient, scalable systems
• Ensures Accountability – Holds self and team to high performance standards
• Builds Effective Teams – Recruits, develops, and leads strong teams
• Tech Savvy – Comfortable with support tools, automation, and reporting systems
• Decision Quality – Makes sound tradeoffs under pressure
• Communicates Effectively – Shares insights clearly across the organization
• Drives Results – Delivers measurable outcomes in fast-paced environments

Key Performance Indicators

• Customer Satisfaction Score (CSAT)
• First Response Time
• Average Resolution Time
• SLA Adherence Rate
• Contact Rate per Member
• Team Productivity (quality-adjusted)
• Support Insights Delivered (and impact on the business)

Our Values

• Biased towards Action: We take the initiative and make decisions quickly.
• Curious, not Content: We are eager to learn and innovate.
• Grit & Resilience: We persevere and follow through on our commitments.
• Rigorous Intentionality: We pay attention to details and understand the "why" behind our work.
• Think like Owners: We are resourceful and take wise risks.
• Mutual Blessing: We operate generously on behalf of others.
• Trust Builders: We gain confidence through honesty, integrity, and authenticity.
• Adapt & Flex: We operate effectively in uncertain situations.

Location

Nashville, TN preferred. Open to remote for the right candidate.

Compensation & Benefits

• Competitive base salary commensurate with experience
• Performance-based bonus
• Equity package
• Comprehensive benefits
• Professional development opportunities, including key industry conferences and leadership development programs

Minno is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or other protected characteristics.

To apply, please submit your resume and a cover letter explaining your interest in Minno and how your experience aligns with our mission and values.

Join us in building something that matters — and helping millions of kids and families experience Jesus every day.

Critical Mass is hiring an Account Director to lead marketing campaigns for a leading automotive brand. This is a hands-on leadership role embedded with the client, where your ability to deliver excellence in execution, maintain trusted relationships, and drive strategic updates will be front and center. If you thrive on collaboration, bring calm leadership under dynamic conditions, and excel at managing stakeholders while driving real work forward, this is your opportunity.

*This is a contract role covering a maternity leave from mid-June through September* 

You Will:

• Manage the live client website as the operational hub, overseeing ongoing maintenance, landing page updates, model year changeovers, vehicle specification changes, and seasonal campaigns
• Incorporate new vehicle launches, sales initiatives, and promotional campaigns into the site with speed and precision; ensure all updates are strategically aligned and properly implemented
• Work on-site at the client office as the senior, visible face of the agency; build trust, facilitate decisions, solve problems collaboratively, and maintain relationship health
• Guide Creative, Development, Project Management, and Marketing teams to deliver all work on brief, on budget, and on schedule; traffic updates, manage QA, and ensure seamless execution
• Shape the roadmap for site evolution during this transition period; identify optimization opportunities and recommend strategic improvements based on performance and client priorities
• Partner with client stakeholders, media partners, and internal teams to ensure all site initiatives drive measurable outcomes and support broader marketing goals
• Work through challenges with clients using consultative, solution-oriented approaches; translate client needs into clear briefs and actionable plans
• Own accountability for timelines, quality, and successful delivery; serve as the point person who ensures nothing falls through the cracks

You Have:

• 6–8+ years of agency-side account leadership in digital marketing or digital operations; director-level presence with proven ability to step in and lead immediately
• Demonstrated success managing the development of large-scale campaign work within an IAT environment
• Proven ability to work effectively with Development, Creative, Project Management, and technical teams; comfort coordinating timelines and ensuring smooth execution across disciplines
• Track record of building trust with sophisticated clients in on-site, embedded environments; ability to influence through collaboration, clarity, and consultative problem-solving
• Calm, collaborative leadership style with composer under pressure
• Ability to translate business goals into website strategy, connect campaign initiatives to outcomes, identify opportunities for optimization and growth
• Experience scoping, planning, and executing multiple initiatives simultaneously; comfort with timelines, resource planning, and ensuring quality delivery
• Excellent storytelling and presentation skills, especially with senior stakeholders, with the ability to distill complexity into clear narratives and recommendations
• Agile mindset and are comfortable with an evolving scope and the reality that priorities can shift; you thrive in environments where flexibility and adaptability are valued
• Bonus if you have automotive background

 What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, and sick days
• Access to online services for families and new parents
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  To do so, we expect our team to work from an office a minimum of 3 days a week.

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

• Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
• A natural relationship-builder with consultative sales instincts
• Motivated by helping local businesses grow and succeed
• Confident enough to trust N2's proven system and make it your own

What You'll Do

• Conduct consultative meetings with local business owners to establish long-term advertising partnerships
• Build meaningful relationships within the community using a proven engagement model
• Connect local businesses with their ideal customers through your publication
• Engage with homeowners to capture authentic, community-driven content
• Manage your territory, sales pipeline, and publication operations
• Partner with N2's national team for design, production, training, and ongoing support
• Lead your publication's growth as the face of Stroll in your market

What You’ll Love

• Ownership, Not Just Employment – Build and manage a local publication business in your market
• Flexible Schedule – Design your workday around your life
• Comprehensive Training – Proven, repeatable systems to guide your success
• Award-Winning Culture – Supportive, nationally recognized team behind you
• Community Impact – Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

• High school diploma or GED
• US Resident
• Ability to operate a home-based business with local community engagement

Are you a seasoned leader with a passion for surveying excellence? As the guiding force behind our survey projects, your expertise will shape our future.

Responsibilities: 

• Strategic Planning: Develop and execute an annual Project Manager Business Plan, guiding our survey efforts towards excellence.
• Client Collaboration: Collaborate closely with clients and management to define project objectives and create comprehensive proposals.
• Contractual Wizard: Ensure strong contractual relationships with clients, negotiating and securing signed agreements before project kick-off.
• Financial Stewardship: Manage project invoicing and accounts receivable collection, ensuring alignment with contractual agreements.
• Communication Catalyst: Foster internal communication, sharing information, and encouraging dialogue across teams, sectors, and our organization.
• Client Relationships: Cultivate strong client relationships, keeping them informed and addressing concerns promptly.
• Business Development: Drive growth through marketing support, presentations, proposal follow-ups, and nurturing client relationships.
• Project Documentation: Maintain efficient project documentation and collaboration via web-based software.
• Team Mentorship: Coach, counsel, and mentor team members, empowering their professional growth.
• Systematic Excellence: Maintain accurate project inputs, ensuring adherence to our quality standards.
• Continuous Learning: Stay updated with industry trends, attending workshops, reviewing publications, and participating in professional societies.
• Performance Pioneer: Achieve performance objectives, meeting or exceeding designated targets related to chargeability, invoicing ratio, revenue goals, and more.
• Technical Proficiency: Apply fundamental survey and engineering concepts independently as needed.
• Team Orchestrator: Assist in organizing the project team, assigning responsibilities, and collaborating with sub-consultants when necessary.
• Analytical Insight: Analyze project information and trends, intervening to ensure project objectives are met.
• Financial Guru: Contribute to financial objectives by managing budgets, schedules, expenditures, and invoicing.
• Results Reporter: Report project outcomes to management and provide insights for continuous improvement.
• Collaborative Maestro: Work with stakeholders to define timeframes, budgets, staffing, and project schedules.
• Team Player: Contribute to our team-oriented environment, achieving collective results.

Qualifications: 

• Excellent communication skills, both oral and written, with strong listening abilities.
• Proven experience in survey project management and leadership roles.
• Ability to independently apply fundamental engineering, environmental, land planning, and survey concepts.
• Strong organizational and time management skills to handle multiple projects and deadlines.
• Demonstrated ability to build and maintain relationships with clients and stakeholders.
• Strong business acumen and ability to contribute to business development efforts.
• Bachelor's degree in a related field (surveying, engineering, or similar) is required; advanced degree is a plus.
• Professional licensure/certification 

Join our team and be part of a company that values innovation, collaboration, and excellence. Together, we will make a difference in the surveying industry while advancing your career. 

Disclaimer 

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell does not accept unsolicited resumes from any 3rd party agencies. No fee will be paid to 3rd parties who submit unsolicited resumes to any Atwell employee. Resumes from approved vendors must be specifically requested by Atwell and approved by the Atwell Talent Acquisition Team.

#LI-WW1

Be a part of our team of professionals and help us Take ABA Learning to the Next Level in Nashville. At Wellspring you’ll be part of a new, state-of-the-art 7,700 sq ft square foot facility that has been designed to provide an engaging and interactive environment with only the best equipment and accommodations for clients and staff. Our mission is to elevate ABA therapy with next-level centers, through engaging parents as partners, and by embedding professionalism in all we do. We are currently hiring for our Southeast Nashville location. We are dedicated to creating an enjoyable environment of professionalism, teamwork, and mutual respect. 

Our BCBA's are responsible for providing support to individuals and families in Wellspring Centers. Core responsibilities include training clinical staff, ensuring adequate clinical programming for clients, and providing qualify supervision and training to our children and families. 

This position works closely with the center's clinical director to ensure clinical and center operation are streamlined and consistent with our model. The BCBA reports to the Clinical Director. 

Job Duties

• Strategies to teach appropriate behavior and reduce maladaptive behaviors
• Provide Supervision to technicians working with clients 
• Promotes a therapeutic environment for all clients, ensuring client input is fully considered when developing and carrying out treatment plans 
• Promotes management and oversight to clinical staff, serving as a resource and guide for clinical and professional skills. Advise clinicians on their professional development 
• Participate in modeling activities as needed, providing instruction on ABA techniques management of behavior and data collection techniques applicable to the client. 
• Lead by example with integrity and humility. Seek to serve our children and families 
• Ensure a robust training program for staff and families, own related KPIs. 
• Develop creative learning and collaboration opportunities as appropriate 
• Stay current with best practices and research in the field of Applied Behavior Analysis (ABA) and autism treatment. Incorporate this knowledge into services provided 
• Interface with key outsourced funcitons for new center opening and ongoing operations, including human resources and compliance 
• Meet and maintain weekly impact hours requirement 
• Supervise a caseload of 10 clients
• Assist in the development and implementation of assessment tools, conduct functional assessments and analyses when appropriate, and to develop appropriate behavior strategies to reach replacement behaviors to reduce maladaptive behaviors. 

Qualifications 

• Board Certified Behavior Analyst (BCBA) in good standing with the Behavior Analyst Certification Board (BACB) 
• Completed or plan to complete 8-hour supervision training per BACB requirements. 
• Ability to work with a variety of clients in regards to age, functionality, and with clinical support 
• comfortable managing multiple components of clinical organization, and being evaluated based on associated KPIs
• Excellent at working with people. High integrity, elads by example, proactive about solving problems 
• Exhibit servant leadership with a positive and compassionate attitude 
• Experience with CentralReach preferred 
• Self-directed, able to tackle large projects with minimal direction.
• Excellent oral and written communication skills
• Excited about elevating ABA therapy in Nashville and helping young children on the autism spectrum.

How We Will Help You Succeed & Grow

• Competitive salary
  • Earn up to $90,000 with bonuses
•  In-depth training in a supportive and familiar work environment as you grow your career in ABA
• No non-competes or contracts 
• Quarterly Bonus paid out Quarterly
• 23 days a year of Paid Time Off including 9 holidays 
• $750 Professional development stipend 
• Apple Macbook and Ipad provided
• Health Insurance
• Dental Insurance
• Vision Insurance
• Company 401(k) 
• Personalized direct clinical and administrative support
• State-of-the-art industry technology and software to maximize client outcomes
• Opportunities to collaborate with other professionals in our clinics
• Monthly trainings 
• Solely in Clinic services
• Weekly meetings with your Clinical Director to provide clinical and professional support 

We look forward to having you join our team! 

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a strategic and dynamic Director, Business Development - Aviation to join our fast-growing team. As a key individual contributor on the Airports revenue team, you will partner with our Vice Presidents of Aviation to deploy our integrated platform at over 75 airports in the U.S. and participate in net-new business RFPs. This is an exciting opportunity to play a pivotal role in expanding Metropolis’s presence as we revolutionize the passenger experience at airports with computer vision. You’ll leverage your analytical skills, attention to detail, and business development experience to advance and ultimately close key deals that transform our organization.

What you'll do

• Support the full sales cycle from initial pitch through contract execution
• Manage end-to-end sales pipelines for cycles ranging from 6 to 24+ months, maintaining full accountability for personal deal flow and prospecting
• Collaborate on high-stakes aviation accounts, serving as the strategic second chair to the VP of Aviation to navigate and close complex, enterprise-level deals
• Represent Metropolis at national and local industry events
• Deploy a solutions-based and product-led approach that uncovers pain points of our airport partners and translates them into actionable financial and operating proposals
• Lead or co-lead customer presentations, including discovery sessions and proposal delivery in person and virtually
• Build upon and create new relationships across key stakeholders inside our existing and prospective airport partners to build internal support and advocacy 
• Work cross-functionally with our deal desk team on complex underwriting and financial modeling and collaborate with additional internal teams such as Marketing, Operations, and Legal to drive deals forward to execution
• Monitor and manage pipeline development and sales performance metrics in Salesforce CRM; be fully accountable for providing Salesforce inputs to ensure accurate forecasting
• Continuous education on our product and how it operates in the field; plan to spend at least one day per month at one of our airports with our operations team members

What we're looking for

• 7+ years in B2B business development and/or sales, which may include expertise in government affairs or commercial development; ideally, experience selling hardware and software solutions, not just one-time product sales
• Highly analytical and proven experience in financial underwriting and modeling 
• Proficient with Salesforce and associated reporting and tools to manage pipeline
• Skilled in managing complex, multi-threaded deals with sales cycles as long as 24+ months
• Creative approach to communicating value propositions across diverse audiences
• Experience working with cross-functional teams throughout a deal cycle, including product, engineering, marketing, operations, legal, and finance
• Exceptional communication and interpersonal skills
• Willingness to travel at least 25-50% of the time

While not required, these are a plus:

• Experience selling into airports and/or government organizations
• Experience working in a high-growth, fast-paced tech organization
• Passion for the aviation industry

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $175,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite

As Social Strategy Director, you'll be the strategic leader and trusted advisor onsite with one of our key clients in Nashville. The right candidate for this role will know how to develop and articulate compelling social strategy while leading the creative vision and content direction that moves the needle in a regulated digital communication space. You'll partner closely with our internal teams and external partners to bring strategic concepts to life and become a key leader in CM’s social group.

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.    

You will:

• Develop and own the social content strategy, identifying strategic opportunities and creating POVs on how to tackle new product launches, campaigns, and market shifts
• Lead the conception and strategic direction of tentpole content pieces and large-scale campaigns, determining the right approach for rollout and execution
• Partner with the Community Manager and Creative teams to ensure strategic vision is executed consistently across channels
• Provide strategic leadership and direction to the internal creative team, briefing them monthly on content development needs, strategic priorities, and creative opportunities
• Oversee reporting and analytics, working hands-on with Emplifi to track performance, identify insights, and execute strategic optimizations
• Coordinate closely with client social leads to understand pain points, opportunities, and business objectives—particularly in a social operation in transformation
• Build trust, confidence, and long-term stability with key clients

You have:

• 7-10 years of experience in the social strategy space, including 1-2 years of director-level experience (or equivalent leadership experience) managing social strategy and teams
• A strategic mindset paired with hands-on creative understanding—you can speak "creative" and guide creative development regardless of whether you're making it
• Proven leadership experience managing or mentoring team members with a focus on strategic output
• Strong analytical skills with hands-on knowledge of social media management platforms and reporting tools
• Organizational skills with the ability to manage multiple strategic initiatives and pace work to bring big ideas to life
• Meticulous attention to detail with the ability to provide thorough strategic & creative QA

Nice-to-Haves:

• Automotive experience
• Experience with Emplifi ideal; experience with similar software (Sprout Social, Sprinklr, etc) also an asset
• Experience with social listening platform(s) (i.e. Brandwatch, Talkwalker, etc)

What we offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, personal/sick days, and flex days
• Access to online services for families and new parents
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
• 13 affinity groups
• Internal learning and development programs

About Minno

Minno is a global media and technology company based in Nashville, Tennessee, on a mission to help kids and families experience Jesus every day through media and technology.

Founded in 2019, Minno is building the most trusted Christian media brand for the next generation. Through our streaming platform, original programming, publishing, and digital presence, we spark children's curiosity about God and the Bible, support parents, and create joyful, lasting faith experiences for families worldwide.

We're a fast-growing startup — powered by a mission-driven team with experience at Amazon, PBS KIDS, Duolingo, Disney, DreamWorks Animation, Noggin, and leading studios and startups. Our growth has placed us in the top 1% of direct-to-consumer subscription businesses, and we are scaling rapidly following the close of our Series A round, led by Konvoy Ventures.

Minno is a Nashville-based global media company serving Christian kids and families through: 

• Minno Kids: Our flagship ad-free streaming platform experiencing triple-digit growth
• Minno Originals: Award-winning original programming including "Laugh and Grow Bible for Kids" and "Young David" 
• YouTube channel: The fastest-growing Christian kids' channels with triple-digit year-over-year growth 
• Minno Press: Our successful publishing unit behind bestselling children's titles, including the award-winning "Minno Laugh & Grow Bible for Kids." 

We differentiate ourselves through creative excellence, faithful curation, parent partnership, and a global vision that honors the diversity of the Church. Minno is a public benefit corporation, and our mission fuels everything we do.

Minno uniquely differentiates itself by promising: 

• Experiential Excellence:  Top-tier quality that changes expectations and raises the bar for Christian content. 

• Safe Entertaining Christian Content: Kid-friendly, entertaining, engaging, age-appropriate, and Biblically aligned content. 

• Practical Faith Support:  Resources that cultivate faith, invite conversation, and foster spiritual growth. 

• Values the Global Church: Honoring the diversity of the global church and people as image bearers of God. 

As a public benefit corporation, Minno is committed to helping kids and their families experience Jesus every day through media and technology. This mission drives everything we do.

The Opportunity

This is Minno's first embedded analytics hire - and one of the most consequential roles we're making as we scale toward becoming the category-defining platform for Christian kids and families.

You will build the analytical backbone of the entire company from the ground up. You'll partner directly with the CEO, CFO, CMO, CCO, CTO, and CPO to transform data from across our growing platform into clear, trusted intelligence that drives every major decision - from content investment to marketing spend to platform strategy.

What makes this role different from a typical analytics hire is the way decisions are made here. When you bring a finding to light, it gets acted on. Our CMO wants to be taught, not just served. Our CFO presents analytical models directly to the board. Your work will shape what Minno does, not sit in a reporting system nobody reads.

This role starts as a high-impact individual contributor. As Minno scales, you'll have the opportunity to build and lead a small analytics team - this is a foundational role in the company we're building, not a seat at the end of a long table.

Why Content Analytics and Children's Data Privacy Matter Here

Minno operates at the intersection of three hard problems: content, kids, and subscriptions.

We produce and distribute original children's programming across our own streaming platform, YouTube (1.1M+ subscribers), and third-party distribution partners. Understanding which content drives engagement, retention, and long-term subscriber value - not just which content is most expensive to produce - is the central analytical challenge of this business.

Content analytics is the hardest of our three analytical verticals to hire for. Marketing attribution and product analytics are learnable. Content analytics requires intuition built from experience - knowing how to evaluate the value of a piece of content, how to model the relationship between content investment and subscriber behavior, and how to advise a creative team with data they actually trust.

Because our audience is children, every analytical system you build must be designed within the constraints of COPPA (Children's Online Privacy Protection Act) and its global equivalents. This isn't a checkbox compliance exercise. It shapes what data you can collect, how you can model behavior, how you work with third-party platforms, and how you architect everything from your data warehouse to your reporting layer. If you've navigated children's data privacy in a product analytics context before, you know what this means. If you haven't, this role will require you to learn it fast - and we'd rather hire someone who's already been through it.

Our Mission and Faith

Minno is a Christian company, and our faith is inseparable from our work. We're building a platform to help kids and families experience Jesus every day - and that conviction shapes every product decision, content investment, and hire we make.

We're looking for someone who is personally aligned with that mission - not because it's a checkbox, but because the work is more meaningful when the mission resonates. You don't need to be an expert in Christian media, but you do need to genuinely care about what we're building for kids and families and see this role as more than a career move.

What You'll Do

• Build and own Minno's analytics foundation - ensuring every functional leader has access to accurate, timely, trusted data to drive their decisions
• Deliver content intelligence that guides investment, licensing, and programming decisions across our growing catalog
• Build investor-grade analytics infrastructure that supports Minno's next phase of growth and capital strategy
• Own marketing attribution across our direct-to-consumer and third-party distribution channels, giving the CMO and CFO clear visibility into what's driving member value
• Drive member lifecycle and behavioral intelligence that informs product prioritization and retention strategy
• Operate as a proactive strategic partner to the executive team - bring insights before they're requested and make data central to every major decision
• Lead Minno's AI analytics strategy and ensure every new business model and content format is instrumented before it launches

What You'll Bring

Must Have

• 5+ years in data analytics, business intelligence, or a related function with demonstrated progression in scope and responsibility
• Experience building or leading content analytics in a media, entertainment, or content-driven business.
  • You've evaluated content performance, modeled the relationship between content and business outcomes, and advised creative teams with data.
• Direct experience with children's data privacy regulations (COPPA, GDPR-K, or equivalent) in a product or analytics context - or deep experience in a regulated data environment where privacy constraints shaped your analytical approach.
• Advanced SQL proficiency - able to independently query and transform data from complex, multi-source environments
• Fluency in Tableau or comparable BI tool - built dashboards from scratch, not just maintained existing ones
• Demonstrated experience building an analytics function or owning analytics end-to-end as the primary analyst in a small or growing company
• Experience with third-party platform distribution analytics - platforms where member-level data is constrained and indirect
• Strong AI fluency - actively uses AI tools in their workflow with a clear point of view on where they add the most value
• Exceptional communication skills - can translate complex data into a clear narrative that drives decisions in the boardroom
• Proactive, ownership mindset - brings insights before being asked and operates independently
• Genuine alignment with Minno's Christian mission and enthusiasm for the audience we serve

Strongly Preferred

• Experience in media, streaming, or multi-format content analytics
• Familiarity with COPPA compliance, children's data privacy regulations, and the analytics constraints that apply to platforms serving users under 13. Familiarity with investor-grade subscription metrics and financial modeling
• Proficiency in Python or R
• Experience with GA4, AppsFlyer, Amplitude, Mixpanel, or similar tools
• Familiarity with DBT or data modeling and transformation tools
• Experience with Snowflake or a comparable cloud data warehouse
• Hands-on experience with multi-touch marketing attribution in a subscription context

Nice to Have

• Background in faith-based, family, or children's media
• Experience building analytics frameworks for new business models before launch

Our Values

• Bias for Action: We take initiative and make decisions quickly
• Curious, not Content: We are eager to learn and innovate
• Grit & Resilience: We persevere and follow through on our commitments
• Rigorous Intentionality: We pay attention to details and understand the "why" behind our work
• Think Like Owners: We are resourceful and take wise risks
• Mutual Blessing: We operate generously on behalf of others
• Trust Builders: We gain confidence through honesty, integrity, and authenticity
• Adapt & Flex: We operate effectively in uncertain situations

Location

Nashville, TN preferred. Open to remote for the right candidate, with regular travel to Nashville for quarterly planning and team collaboration.

Compensation & Benefits

• Competitive base salary commensurate with experience
• Performance-based bonus
• Equity package
• Comprehensive benefits
• Professional development opportunities, including key industry conferences and leadership development programs

Minno is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or other protected characteristics.

To apply, please submit your resume and a cover letter explaining your interest in Minno and how your experience aligns with our mission and values.

Join us in building something that matters — and helping millions of kids and families experience Jesus every day.

Position Title: Birthday Party Host Part Time

Department: Events

Supervisor: Director of Events

Nashville Zoo Mission:

Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages.

Position Description:

Birthday Party Hosts will assist with all needs pertaining to the execution of the Zoo Birthday Party Program as assigned by the Events Admin. This will include setup duties needed before and after events. The position will primarily involve day-of event execution to include an animal talk, facilitating age-appropriate games, and overall client interaction. The position will include some inventory management of party supplies.

Duties and Responsibilities:

• Provide energetic and upbeat guest interactions to create a celebratory atmosphere for the party.
• Complete assigned checklist of tasks to appropriately setup and breakdown party location.

• Maintain regular and reliable attendance
• Maintain professional conduct at all times and consistently model the organization’s values in all interactions with colleagues, guests, and stakeholders.

• Perform daily inventory checks with routine cleaning of space. Required to immediately notify Events Admin of any existing inventory or safety related concerns.
• Follow established operating procedures for flow of event per training by Events Admin with flexibility to the specific clients needs during the event.
• Ensure on-sire upsells are appropriately charged immediately following the event.
• Other duties as assigned.

Qualifications

Skills:

• Ability to self-direct work tasks while ensuring safety and productivity.
• Ability to maintain professionalism in high stress situations.
• Ability be energetic, creative, and good working with children.
• Ability to interact professionally with both staff and visitors.

Education/ Experience:

• Must be at least 16 years of age.
• High school diploma or GED equivalent.

Uniform Requirements:
Zoo uniform issued polo or jacket with khaki or black pants. No shorts or skorts shorter than mid-thigh. Closed toed shoes are required and all other applicable handbook rules apply.

Physical Responsibilities:

Staff must frequently stand and walk for extended periods, interact with guests throughout their shift, and occasionally lift, carry, or move items up to 20–30 lbs, such as program materials, supplies, or event equipment. These roles require clear verbal communication, strong customer‑service skills, and the ability to project one’s voice during programs, tours, and presentations. Employees regularly work both indoors and outdoors in varying weather conditions and may be exposed to noise, crowds, dust, and routine cleaning agents. Staff must safely navigate public areas, stairs, and uneven surfaces, while operating basic equipment such as radios, tablets, microphones, and point‑of‑sale systems. Positions may involve flexibility, professionalism, and adherence to safety and guest‑interaction protocols. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. 

Work Schedule:

• 2-3 days a week Friday – Sunday offered based on booked parties. Occasional schedule fluctuations dependent on the needs of the events. Daytime 8:30AM-1PM shift.

Pre-employment requirements:

Nashville Zoo is an Equal Employment Opportunity (EEO) employer and maintains a drug-free work environment. All employment is at-will.

• All candidates are required to successfully complete a criminal background check and drug screening prior to hire.

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Southern Rose is a Nashville based outpost of Ceremony of Roses. We are an agile creative practice built to solve the commercial and creative challenges of the world’s top artists. As Sony Music’s merchandise partner, we serve a roster of global talent—both within and beyond the Sony ecosystem. We’re defined by our commitment to product excellence, delivering products that are made to be kept, worn, and loved for years to come. Our best-in-class creative team delivers culture-leading, artist-specific collections that build artist brands beyond their music. Most importantly, we deliver customer excellence, embedding ourselves as an extension of each client’s team, bringing transparency, accountability, and tailored support to every partnership.

As the Creative Director at Southern Rose, you will be the driving force behind the visual representation of our artist clients through merchandise. You will collaborate with cross-functional teams, including production, tour, ecommerce, retail and artist relations, to conceptualize and execute compelling designs that connect with our client’s fans. An ideal candidate will have a deep understanding of music culture, a keen eye for design trends, and a proven track record of delivering creative solutions that drive fan engagement and sales.

This role reports to the General Manager of Southern Rose.

What you'll do:

Creative Leadership

• Provide creative direction and leadership to the art team, ensuring a cohesive and compelling visual identity across artist merchandise.
• Foster a culture of innovation and collaboration, inspiring the team to push creative boundaries and deliver groundbreaking designs.
• Managing Freelance Creatives (Briefing, Creative Directing, Budgeting, Contracts)

Artist Strategy

• Develop and maintain a strong understanding of current music trends, artist aesthetics, and fan preferences to inform and guide design decisions.
• Collaborate with tour, ecommerce, retail and artist relations teams to align merchandise design with overall artist strategy and business objectives.

Design Conceptualization

• Lead brainstorming sessions and ideation processes to generate fresh and original concepts for artist merchandise.
• Translate creative concepts into tangible designs, considering market trends, production feasibility, and artist guidelines.

Cross-Functional Collaboration:

• Work closely with tour, ecommerce, retail and artist relations to ensure seamless integration of creative concepts into product lines.
• Collaborate with artist management and support teams to capture the essence of their personality, fans, and campaigns, and translate it into compelling merchandise designs.

Who you are:

• Proven experience as a Creative Director or in a similar leadership role within the music merchandise industry.
• Strong Adobe Creative Suite knowledge (Photoshop, In-Design, Illustrator )
• Strong portfolio showcasing a diverse range of successful and innovative merchandise designs.
• In-depth knowledge of design software, industry trends, and production processes.
• Excellent communication and collaboration skills.
• Passion for music and a deep understanding of various artist genres.

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 
• An Inc. 5000 fastest growing private company in America every year since 2007

A Day in the Life 

Your CFO client just called. Her VP of Accounting just gave notice, or maybe she needs an experienced treasury manager with a strong regulatory background.   

The Senior Director is a strategic business thinker and team builder. Someone who is highly competitive with a servant leader’s heart. Leading through individual production, the Senior Director is the beacon of success by identifying market trends, attracting, and retaining top performing talent, developing high performing teams, coaching, counseling, and teaching.   

Duties and Responsibilities 

• Lead, mentor, and develop a team of sales and recruitment professionals, ensuring they meet their weekly and monthly sales and recruitment targets. 
• Set the standard for the team with pace and intensity of personal production.   
• Foster a collaborative and high-performance culture by encouraging teamwork. 
• Collaborate with business stakeholders, including other teams and leaders, to support the fulfillment of open job orders across the organization. 
• Ensure that the team is using technology effectively to log all activities, track job orders, and maintain comprehensive records for business development. 
• Analyze team performance and identify trends or issues that could affect team output or client satisfaction. 
• Collaborate with clients to understand their needs and ensure that recruitment efforts are aligned with their hiring goals. 
• Encourage a culture of continuous learning and improvement, staying up-to-date with industry trends, recruitment strategies, and business development techniques. 
• Implement and share best practices across the team to drive consistent performance and results. 

‘Best Place to Work’ Perks 

• True base salary and uncapped compensation package that surpasses industry standards.  
• Annual, FIVE STAR vacations (we call it “Vatopia”) for meeting top tier performance goals.  
• World class training where Vaconians learn and exchange ideas.   
• Flexible PTO to take time off that fits your needs and supports your well-being.  
• Technology packages that include smart phone coverage, up-to-date equipment, and top tier online resources.  
• Comprehensive benefits including medical, dental, vision, 401k, fertility, pet insurance, life insurance, disability and more!    

Desired Competencies and Skills: 

• Ensures Accountability ‐ holds self and others accountable to meet commitments.   
• Attracts Top Talent ‐ attracts and selects the best talent to meet current and future business needs.   
• Manages Conflict – handles conflict situations effectively, with a minimum of noise. 
• Customer Focus ‐ builds strong customer relationships and delivers customer‐centric solutions. 
• Instills Trust ‐ gains the confidence and trust of others through honesty, integrity and authenticity. 
• Drives Results ‐ consistently achieves results, even under tough circumstances   
• Resilient ‐ rebounds from setbacks and adversity when facing difficult situations.   
• Action Oriented ‐ takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.   
• Communicates Effectively ‐ develops and delivers multi‐mode communications that convey a clear understanding of the unique needs of different audiences.   
• Decision Quality ‐ makes good and timely decisions that keep the team moving forward.   
• Drives Engagement ‐ creates a climate where people are motivated to do their best to help the organization achieve its objectives.   

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education/Experience:  

• Bachelor’s Degree required. CPA, CFA, MBA or other professional designation a plus.  
• Minimum 5 years’ selling accounting/financial permanent placement or direct-hire recruiting services.  
• Background in audit, tax, and/or public accounting a plus.  
• Proven success achieving and/or exceeding performance goals.  
• Strong desire to lead while remaining hands-on in business development and/or recruitment. 

Technical Skills:  

• Must have working knowledge of MS Office Suite 
• Experience with Bullhorn preferred. 

Basic Skills:  

• Able to work with a sense of urgency and meet tight deadlines; Organized, detailed, and results driven. 

Travel: 

<20% -Occasional travel to annual conference or client sites