Naked Farmer is proud to announce the opening of a new location! Coming June 2026! Nashville, we cannot wait to serve you!

As we prepare to expand into this community, we are seeking dedicated and motivated individuals to join our team. This is an exciting opportunity to be part of a restaurant from the ground up, helping to establish a strong culture, deliver exceptional hospitality, and grow with us as we continue our mission to build a better food system.

CHEF OPERATOR

Naked Farmer is a pioneering farm-to-table restaurant group with multiple locations across Florida, cooking and serving scratch-made, healthy, and affordable meals. Our restaurants celebrate the seasonality of vegetables and the spirit of innovation, striving to create a sustainable food system that strengthens the connection between farmers and the community.

ABOUT THE ROLE:

As Chef Operator, you will spearhead a team that is passionate about culinary excellence and guide them towards acquiring new skills in our scratch-based kitchen. Your role is to nurture and cultivate your team, training and mentoring them to become future leaders through daily skill development. You are an achiever with a keen sense for operations, driven by tangible results. In our innovative operation, you are constantly viewing the business through a strategic and systematic lens, aiming to position both yourself and your team for success.

Maintaining organization while managing logistics and adopting a visionary approach in a fast-paced environment is crucial to your role as Chef Operator. Our menu is ever-evolving, aligning with the seasons and incorporating new initiatives to enhance our business operations. Your leadership will be pivotal in guiding and delegating tasks, ensuring your team is fully prepared to meet any new challenge head-on. You will communicate culinary standards clearly and motivate your team to strive for a better future in food. You are accountable for maintaining an efficient restaurant operation and providing comprehensive oversight of all Naked Farmer personnel under your leadership.

BENEFITS:

• Competitive salary and a vibrant work culture
• Profit-sharing incentives
• Annual paid vacation
• 401k
• Affordable health, dental, and vision insurance
• Opportunities for career progression within our rapidly growing company
• A complimentary Naked Farmer meal daily
• Flexible work schedule
• Paid Parking

The next generation of chefs are evolving in Naked Farmer restaurants. As Chef Operator, you hold the premier leadership position, embodying a profound sense of responsibility for your restaurant. In partnership with the Chef de Cuisine, you drive the establishment's success at running efficient restaurants and maintaining a culture that’s welcoming, fun and accountable to its team members, guests, and Area Operations Team. Collaborating with our Culinary Director, Controller, and other key restaurant leaders, you ensure the restaurant staff is expertly trained and organized, thus providing our guests with an experience that transcends an delicious meal.

YOU WILL:

• Oversee the entire restaurant operation, including the management of costs, labor efficiency, guest experience, and driving sales growth.
• Inspire, encourage and coach your team to build daily disciplines and behaviors to run an efficient restaurant.
• Work closely with the Chef de Cuisine on quality assurance processes and transform guest feedback into actionable insights for continuous improvement.
• Spearhead new initiatives and manage their implementation, fostering an entrepreneurial mindset within your team to maintain high engagement and enthusiasm.
• Ensure the smooth operational flow of the restaurant by upholding culinary excellence, service quality, and adherence to health protocols.
• Handle technological and third-party platform issues proactively, adeptly troubleshooting and managing various operational aspects.
• Execute thorough reporting and documentation to deliver consistent updates and insights to the leadership team.
• Attain and uphold Department of Health Standards, set an example in cleanliness, and organize the kitchen and service areas effectively.
• Lead recruitment efforts, conducting interviews, and overseeing the onboarding process for new team members.
• Facilitate pre-shift briefings and team-building events to align your team with the latest updates and goals.
• Communicate proficiently across various digital platforms such as Google Drive, Slack, Toast, 7Shifts, Email, etc., ensuring timely correspondence.

YOU HAVE:

• A passion for real, good food and a genuine interest in culinary practices and skills.
• A minimum of 3-4 years of experience in high-volume kitchen management or operational restaurant management with P&L responsibility.
• A deep understanding of how to run efficient restaurants.
• Demonstrated ability to maintain a strong work ethic and reliability.
• Physical capability to perform job duties, including lifting up to 50 pounds, with or without reasonable accommodations.
• A team-oriented mindset, valuing the contributions of colleagues and aiming for the restaurant's collective success.
• Excellent verbal communication skills and a proactive, positive approach to challenges.
• A commitment to delivering outstanding experiences for both employees and guests.
• An eye for to detail.
• Quick learning ability and adaptability, particularly when it comes to new recipes and seasonal menu changes.
• A sense of responsibility in a demanding, high-volume, and high-standard environment.

ABOUT NAKED FARMER:

Born during a global pandemic, Naked Farmer quickly adapted, delivering fresh food directly from farm to doorstep. Our ethos is founded on resilience, transparency, and telling the story of the farmers behind our local food supply. With a commitment to becoming 100% locally-sourced, we are now embarking on an expansion phase, opening new locations and furthering our mission of transparency in sourcing and cooking while supporting local farmers, communities, and chefs. Currently operating six restaurants in Tampa Bay and South Florida, we are in the process of adding six more across the state over the next 18 months.

And yes, all employees enjoy complimentary Naked Farmer meals every day—don't miss out on the sweet potatoes.

Join us as we build the future of food together.

Role Overview

Built is scaling its Marketplace to capture a larger share of lender spend on CRE inspections and pre-close diligence services. This senior individual contributor is expected to drive Built Marketplace outcomes by leading complex, cross-functional programs and building scalable operating systems across Sales, Product, and Operations. The role links strategy and execution, influencing teams, anticipating risks, and translating market reality into systems that unlock revenue and trust.

Core Responsibilities

Sales Enablement & Field Execution: Acts as a trusted subject-matter expert and credibility layer for marketplace-driven sales motions.

• Enable AEs, AMs, and SEs to confidently position and sell: CRE inspections; Pre-close diligence services including appraisals, insurance reviews, permits, environmental, and engineering services
• Join complex sales and executive-level conversations to: Lead discovery on lender diligence workflows and incumbent providers; Provide informed POVs on quality standards, SLAs, compliance expectations, and risk tradeoffs; Reduce friction in procurement, vendor selection, and change-management discussions
• Build and maintain sales enablement assets such as playbooks, objection-handling, competitive talk tracks, and ROI narratives
• Partner with Marketplace Product and Sales leadership to translate field insights into clear product requirements and launch readiness.

• Negotiate high-value vendor partnerships and work with the Marketplace Operations team to ensure a smooth onboarding
• Negotiate commercial terms and SLAs with a focus on quality, turnaround time, and scalable economics
• Partner with Ops, Finance, and Legal to ensure scalable contracting, payment, and dispute-resolution processes

Cross-Functional Program Leadership: Serve as the connective tissue across all core teams (Sales, Product, Ops, Marketing). Drive marketplace performance (liquidity, buyer experience), influence the roadmap (tooling, compliance), and own vendor qualification/performance standards. Proactively identify and escalate risks impacting margin or compliance.

Demonstrate Success in Ambiguous Environment: Independently lead complex, ambiguous initiatives, creating clarity and delivering repeatable systems. Must balance speed, quality, and risk in a regulated environment. Success is defined by anticipating needs, building trust, and consistently achieving Built’s OKRs.

Experience & Background

• 8–12+ years in Commercial Real Estate (CRE) diligence/inspections, pre-close diligence services, or services-based vendor network platforms.
• Demonstrated ownership of a third-party provider ecosystem, including recruiting, onboarding, credentialing, compliance, and designing performance standards (quality, SLA, turnaround time).
• Direct experience working with or selling into lenders, with a clear understanding of diligence procurement, vendor selection drivers, and common friction points (quality, consistency, compliance).
• Proven field-facing credibility: partnering with Sales as a subject-matter expert, joining complex/executive customer conversations, and influencing buying decisions.
• Commercial negotiation experience: developing rate cards/pricing models, negotiating SLAs, and balancing vendor economics with marketplace margin and scalability goals.
• Strong cross-functional operating experience with Product (tooling/workflows), Operations (onboarding/payments/quality), and Finance/Legal (contracts/compliance frameworks).
• Willingness to travel up to 30-50% 

Nice to Have

• Experience in or adjacent to diligence marketplaces, vendor panel or network management platforms, or appraisal management companies/valuation technology providers.
• Prior exposure to lender-side procurement, appraisal management, risk functions, or operating within regulated, compliance-heavy environments.
• History of designing systems, not just executing tasks, such as vendor tiering/certification models, performance scorecards/quality assurance frameworks, and scalable onboarding/credentialing workflows.
• Experience partnering closely with Product on marketplace tooling, vendor portals, and discovery, quoting, bidding, or scheduling workflows.

Built’s salary range for this position is $150,000 - 170,000 USD per year, plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Senior Marketplace Operations Associate 

Built is looking for a Marketplace Operations Senior Associate to help scale the operational backbone of our inspection and services marketplace. If you're someone who gets energized by bringing order to complexity, building processes from scratch, interacting directly with customers, and using data to drive decisions, this is a rare opportunity to own something that matters.

Built's Marketplace connects lenders with a network of inspection and diligence vendors, and it's the largest single growth driver in the company. The team that runs it handles everything from vendor onboarding and supply management to order operations and billing. The processes that exist today were built for a smaller business. Your job is to run them, document them, and replace them with something that scales.

You'll work directly alongside the team lead and report to the Director of Operations. You'll have cross-functional exposure to product, engineering, accounting, analytics, client success, and more from day one, along with direct visibility into how operational decisions drive business outcomes.

What You'll Do

Vendor Onboarding and Supply Management

• Own the end-to-end vendor onboarding workflow: document collection, compliance verification, payment setup, and training.
• Maintain and improve inspector coverage, performance tracking, and network quality as order volume grows.

Marketplace and Order Operations

• Manage order exception handling, reassignments, and issue resolution day to day.
• Build and maintain dashboards that give the team real-time visibility into order status and operational health.
• Work with the product team to replace manual workarounds with in-product solutions as they become available.
• Partner with the accounting and analytics teams to map, document, and automate a currently manual billing process.
• Own billing accuracy and help drive the transition from a manual monthly cycle to an automated engine.

Process Documentation and Automation

• Translate documented processes into clear requirements for the product and engineering teams.
• Identify and implement automation opportunities across the team's operational toolkit throughout the year.

Must-haves

• 4+ years of experience in business operations, consulting, or a high-growth startup environment with broad, hands-on responsibilities.
• Strong analytical capabilities, including advanced proficiency in Excel or Google Sheets, with the ability to turn data into actionable insights.
• Demonstrated ability to operate independently in fast-paced, ambiguous environments and build structure where no clear playbook exists.
• Proven track record of using data to diagnose problems, identify trends, and drive informed operational decisions—not just report on outcomes.
• Excellent communication skills, with the ability to clearly translate complex operational and technical concepts for both cross-functional stakeholders and non-technical customers.
• Ability to own and drive workstreams end-to-end, influencing cross-functional teams to achieve results.
• Skilled in building and managing customer relationships with professionalism and empathy, confidently navigating conflict and not hesitating to engage directly with customers—including picking up the phone—to resolve issues and strengthen trust.

Nice to have

• Experience with SQL or a data visualization tool such as Sigma, Tableau, or Looker.
• Experience in construction, real estate, property technology, or financial services.
• Familiarity with no-code or low-code automation tools.

Built’s salary range for this position is $100,000 - $120,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

We’re seeking a Staff DevOps Engineer to join our Cloud Platform Team — the engineer who sets the technical direction for how Built’s infrastructure is designed, operated, and evolved. This is the most senior individual contributor role on the platform team, and it goes well beyond day-to-day operations. You’ll architect the systems that every engineering team at Built depends on, define the standards that others work within, and drive the platform roadmap with full autonomy. By raising the reliability and velocity of our infrastructure, you directly enable Built’s mission of radically disrupting construction finance.

Our Guiding Principles

• Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly.
• Help Customers Win. We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.
• Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.
• Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked.
• Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.

What You’ll Do

• Architect and own Built’s core cloud infrastructure on AWS — defining the patterns, standards, and systems that all engineering teams build on, from EKS/ECS cluster design to VPC topology to IAM governance.
• Lead platform modernization — driving the migration and simplification of our software delivery lifecycle, rationalizing tooling, and building the infrastructure foundation for Built’s AI-related product initiatives.
• Own SLOs and SLIs for the platform — define them, instrument them in your observability stack, and lead the team in meeting reliability targets consistently across all environments.
• Define DevOps engineering standards across the team — IaC patterns, CI/CD architecture, container orchestration standards, and observability frameworks.
• Drive the platform roadmap in partnership with engineering leadership — balancing foundational investment with immediate delivery needs and communicating trade-offs clearly to technical and non-technical stakeholders.
• Lead incident response and postmortems — serve as the technical escalation point for complex infrastructure failures, drive systemic improvements, and reduce incident volume over time.
• Evaluate and adopt new technologies across the platform stack — making sound build-versus-buy decisions with a clear view of long-term trade-offs and ROI.
• Mentor a team of 5 platform engineers through design reviews, pairing, architecture guidance, and knowledge-sharing sessions across the broader engineering organization.
• Partner with Information Security to lead vulnerability assessment and security architecture — ensuring compliance, proactive risk management, and adherence to regulatory requirements.

Skills & Experience

Must-Have

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of hands-on experience in DevOps, platform engineering, or cloud infrastructure in a production environment.
• Expert-level AWS knowledge — deep fluency with EKS, ECS, EC2, RDS, S3, IAM, VPC, and cost management tooling.
• Deep Kubernetes expertise — cluster architecture, networking, RBAC, autoscaling, and debugging production workloads at scale.
• Strong infrastructure-as-code proficiency with Terraform — writing extensible, maintainable modules and enforcing IaC standards across the team.
• Proven experience designing and operating CI/CD pipelines with GitHub Actions, CircleCI, or similar tooling.
• Hands-on observability experience with Datadog, Grafana, or similar platforms — metrics, logs, traces, monitors, SLO tracking, and alerting.
• Familiarity with incident management tooling (Incident.io, PagerDuty, or similar) and a track record of leading postmortems and driving systemic reliability improvements.
• Fluency in at least one scripting or automation language — Python, Go, or Bash.
• Strong communication skills — able to present infrastructure risks and architectural trade-offs to both engineers and non-technical stakeholders.

Nice-to-Have

• Experience with other IaC tools (Pulumi, CloudFormation, CDK) is a plus.
• Experience with service catalog and developer experience tooling (OpsLevel, Backstage, or similar).
• Background in fintech, lending, or regulated industries where uptime, auditability, and data security are critical.
• FinOps experience — cloud cost governance, right-sizing, and spend transparency across engineering teams.
• Contribution to open-source infrastructure projects or published engineering RFCs.

What the First Year Looks Like

Days 1–30: Learn the Landscape

• Ramp up on Built’s AWS infrastructure (EKS, ECS, VPC, IAM), CI/CD pipelines, and observability stack.
• Shadow on-call rotations (roughly one week every six weeks) to understand current incident patterns and pain points firsthand.
• Build relationships with product engineering teams to understand their infrastructure dependencies and friction points.

Days 30–60: Start Shaping the Platform

• Identify the highest-leverage opportunities for platform modernization and SDLC simplification.
• Begin contributing to architecture decisions and TRDs for current initiatives.
• Propose improvements to IaC standards, deployment pipelines, or observability coverage where gaps exist.

Days 60–90: Own and Drive

• Lead a meaningful platform initiative from architecture through delivery — whether modernization, reliability, or developer experience.
• Establish yourself as the technical standard-setter the team turns to for complex infrastructure and AI-related platform questions.
• Contribute to the roadmap planning process with a clear point of view on what the platform needs next.

AI & Technology Expectations

At Built, AI is a first-class part of how we work — not a pilot program. For this role specifically, that means:

• Use AI coding assistants (your choice of platform) as a daily productivity multiplier for IaC authoring, pipeline configuration, and automation scripting.
• Apply AI to platform operations: runbook generation, incident summarization, root cause analysis drafts, and postmortem synthesis.
• Drive and contribute to Built’s broader initiative to automate the software delivery lifecycle — identifying where AI can reduce manual toil across build, test, deploy, and observe workflows.
• Evaluate emerging AI infrastructure tooling and bring well-reasoned recommendations to the team.
• Share effective AI use cases and patterns with the broader engineering organization.

Operational Details

• Team size: You’ll join a team of 5 platform engineers, with this role serving as the senior technical anchor.
• On-call: Rotations run approximately one week every six weeks. We work continuously to reduce incident volume and toil so that on-call is manageable and low-noise.
• Location: Remote (US). Flexible working hours.

Built’s salary range for this position is $175,000-$235,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Enterprise Account Executive, Lender

At Built Technologies, we’re transforming how lenders manage construction and real estate finance. As an Enterprise Account Executive within our Lender team, you’ll help executives at top banks, credit unions, and private lenders modernize their portfolios through Built’s AI-driven workflow automation, compliance, and risk-management solutions.

This is a highly consultative, analytical sales role designed for professionals who have sold complex solutions or advised financial institutions, and who want to operate at the intersection of finance, technology, and strategy.

In This Role, You will:

• Own and execute the full sales cycle for Enterprise prospects — from discovery and business case development to contract close.
• Lead strategic conversations with C-level executives and senior decision-makers across lending, operations, and technology.
• Conduct rigorous discovery to understand each institution’s portfolio composition, draw-administration process, and operational pain points.
• Quantify Built’s impact through ROI modeling and workflow analysis
• Collaborate with Marketing, Product, and Client Success to align messaging, demo strategy, and post-sale delivery.
• Diligently build and manage pipeline, maintaining accurate forecasts and CRM hygiene.
• Represent Built at industry conferences and client events, strengthening relationships and uncovering new opportunities.
  
  

Requirements:

• 5+ years of experience running full-cycle, consultative enterprise sales or management consulting experience within banking, finance, or capital markets.
• Strong understanding of lending, real estate finance, or construction lending
• Demonstrated knowledge/experience regarding back-office operations
• Proven record of exceeding revenue targets and managing complex buying processes
• Excellent written, verbal, and presentation skills, able to simplify complexity for executive audiences
• Strong business acumen and comfort with ROI modeling and analysis
• Comfortable working in a high-growth environment
• Willingness to travel as needed up to 25% of the year
• Bachelor’s degree required

Built’s salary range for this position is a base of $120,000 - 140,000 USD per year, plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Role Overview

As an Enterprise Account Executive for Owners, Developers, GC (OGC), you will articulate our value proposition to executives in the large commercial real estate developers, investors, and general contractors. The ideal addition to the team is a sales professional who can hit the ground running, is capable of working independently, and is excited by the thought of fundamentally transforming the business of construction.

• Develop and execute a sales strategy within the assigned market segment
• Understand the prospect’s business through excellent discovery and qualification
• Deliver the Built value proposition in a clear and compelling manner to C-suite executives and decision-makers who may have limited software experience
• Qualify prospects and build business cases (e.g. ROI and workflow illustrations) for adoption
• Progress opportunities through various types and sizes of companies involved in construction (commercial developers, investors, contractors) to close software agreements
• Coordinate with executive management and other internal teams (client services, product, marketing, SE’s) to ensure great client experience and to continuously improve process and product
• Rapidly learn the market, the decision-makers, our products, and the value propositions, successfully meeting or exceeding agreed upon quotas

Team: The Owner, Developer, and General Contractor Sales Team is one of the most impactful and business-critical teams at Built. We are the next big endeavor, and seeking to revolutionize a category still largely unsupported by technology. This is the opportunity to join the foundational team charting the path for this product line at Built. There is a multi-trillion dollar addressable market of Owners, Developers, and Builders still running business operations on pen, paper, and Excel. This is an ecosystem of sophisticated dealmakers and requires executive-level presence. For the right person, the opportunity is limitless.

Challenge: There is a multi-trillion dollar addressable market of Owners, Developers, and Builders still running business operations on pen, paper, and Excel. This is an ecosystem of sophisticated dealmakers, and requires executive-level presence. For the right person, the opportunity is limitless.

Requirements:

• 5+ years experience running the full sales cycle of a software solution using a consultative approach
• Enterprise software sales experience, especially in slow-to-adopt or complex verticals
• Understanding of and/or experience with finance or construction industries is a plus
• Demonstrated knowledge/experience regarding back-office operations
• Proven record of exceeding revenue targets
• Superb interpersonal, writing, and presentation skills
• Excellent organizational and time management skills
• Unquestionable integrity, work ethic, and sense of ownership
• Comfortable working in a high-growth environment
• Travel Requirement: This role requires approximately 15-25% travel, as needed to support business priorities.

Built’s base salary range for this position is $120,000 - $140,000 USD per year plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an Assistant Controller to play a key leadership role in the execution of corporate accounting operations. The Assistant Controller is the executional builder — responsible for standing up core accounting processes, leading the close, and operationalizing the Controller’s vision. This role is about turning strategy into scalable processes.

What you'll do

• Own monthly/quarterly close activities, ensuring accuracy, timeliness, and scalability
• Design and implement new policies, controls, and workflows (GAAP/IFRS, revenue recognition, consolidations)
• Drive automation/AI adoption in reconciliations, reporting, and consolidation
• Build and mentor a growing accounting team, instilling accountability and high performance
• Work closely with cross-functional leads (Tax, Treasury, FP&A, Operations) to ensure data integrity and reporting accuracy

What we're looking for

• Bachelor’s degree in Accounting, Finance, or related field; CPA required
• 12+ years of progressive accounting experience, including team leadership
• Strong technical accounting knowledge (GAAP/IFRS) and consolidation experience
• Proven track record of implementing process improvements and leveraging technology/automation
• Hands-on leader who has built close-to-reporting processes in complex environments
• Comfortable with ambiguity and building from ground up
• Excellent communication and interpersonal skills, with the ability to work across cultures and geographies

While not required, these are a plus:

• Master’s degree

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $190,000.00 USD to $220,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Ideal candidates would like near a major airport. 

Central East – 

• Coverage: OH, KY, TN
• Ideal locations to reside: Louisville, Nashville, Cleveland

Job Summary:

The Field Reimbursement Manager is a regionally field based position that provides reimbursement and access support for patients who have been prescribed a rare disease product.  Reporting to the Director, Patient Access Solutions, he/she will work closely with physicians, nurses, pharmacists, and ancillary staff, as well as patients and caregivers of patients to prevent and address barriers to patient access and reimbursement. Also, this candidate will align with Kyowa Kirin’s Commercial and Patient Services Team(s), to ensure that the team is collaborating on behalf of patients, their care teams, and other therapy partners to ensure access to uninterrupted therapy and support throughout the patient treatment journey.

Essential Functions:

• Provide coordination of care to patients and their caregivers accessing a rare disease product by working with Healthcare Providers to ensure access
• In person meetings with patients, healthcare providers, and/or other office staff to discuss and educate on product specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
• Assist with and provide information and education regarding general reimbursement and process related information and assistance to help HCPs obtain reimbursement for their patients
• Ensure that all patients and providers are well educated and informed throughout the treatment journey to ensure and maintain treatment schedule as prescribed by their provider
• Subject matter expert on relevant reimbursement topics related to rare disease therapy
• Billing, reimbursement, and procurement options expert
• Able to provide support to help troubleshoot billing and coverage hurdles with office staff
• Provide ongoing support and input to Kyowa Kirin’s Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed in order to provide on-going support
• Liaison with Kyowa Kirin’s Commercial team’s internal and external stakeholders 
• Attend meetings and represent Kyowa Kirin at industry conferences as needed
• Attendance at company sponsored and external customer meetings when requested
• Expertise in regionally based plan/policy as well as nationally and government funded plans
• Understanding of company based and external alternative co-pay and financial support programs, 501c3 and other advocacy groups

Job Requirements: 

Education

Bachelor’s Degree or equivalent experience required

Experience

A minimum of 5+ years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement required

Technical Skills

Proficient in MS Office Suite

Non-Technical Skills

• 3+ years informal leadership experience in biotech/pharmaceutical industry required, product launch experience a plus
• Rare Disease and Specialty products experience preferred
• Highly Patient Focused
• Exceptional enthusiasm with a drive to succeed
• Demonstrated track record of professional growth
• Ability to strategically think and tactically execute on patient and departmental objectives
• Ability to collaborate, educate and lead peers all while working cohesively within a team environment, both office and field based
• Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals
• Remain professional during interactions with all patients, families, and other medical professionals
• Excellent organizational, written, listening, and communication skills a must
• Excellent time management skills, both team and individually
• Ability to influence others without authority
• Understanding of specialty channel patient-level data
• Quick learner and ability to adapt to change  

Physical Demands:

Field based/Normal office environment with prolonged sitting and extensive computer work

Working Conditions:

Requires up to 80% domestic and international travel

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 135 Route 202/206, Suite 6, Bedminster, NJ 07921 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

Annualized base salary ranges from $160,000 – $185,000 plus sales incentive; actual salaries will vary and may be above or below this range commensurate with various factors including but not limited to experience, education, training, and merit. 

This position is eligible for a company car through the Company’s FLEET program.

Kyowa Kirin provides a comprehensive compensation and benefits package which includes:

• Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, and Health Savings Account, Business Travel Insurance, Employee Assistance Programs
• Pet Insurance
• Retirement Savings 401k with company match and annual discretionary profit sharing
• Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, , Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support
• Generous Paid Time Off, Sick Time, & Paid Holidays
• Perks and Discounts with Tickets at Work and LifeMart
• Reward & Recognition Programs
• Career Development and Training 

#LI-PE1

#LI-Field

OUR  MISSION

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

WHAT YOU’LL DO

As an Oncology Nurse Team Lead, you will oversee and manage one or more of our frontline nurse teams, ensuring their ability to deliver the highest standards of clinical care and operational efficiency as they advocate, coach, and provide members with clinical guidance throughout their care journey.  Reporting to the Nurse Manager, you will manage clinical escalations, provide ongoing training, coaching, and mentoring to your teams, drive the productivity and performance of your team, and foster cross-team collaboration.  This role is pivotal in driving individual and team performance, identifying opportunities for quality improvement initiatives and enhancing Thyme Care’s service offerings by effectively communicating feedback to our clinical leadership from members, providers, and your teams.

To excel in this role, you must demonstrate strong leadership and mentorship capabilities, with a proven track record of managing hourly staff and high-performing nurse teams. You are a proactive problem solver who views challenges as opportunities for growth and is committed to continuous improvement. Experience in healthcare, particularly in oncology, as a nurse navigator or case manager is essential. Knowledge and an understanding of provider and health plan operations are also beneficial.  

After your first three months, you will:

• Have completed Nurse training and demonstrated competencies in a Nurse role.
• Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backward and forward, and actively share ideas on improving them.
• Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations.
• Directly manage and serve as an escalation point to a team of Oncology Nurses, including but not limited to escalated member or caregiver interactions and process-related questions or issues.
• Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction. 
• Lead team meetings such as weekly team huddles to drive queue management, prioritization, and performance, and ultimately establish targeted support plans.
• Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed. 
• Understand the performance of your direct team members, both quality and productivity and address issues and challenges through coaching, mentorship, and performance improvement plans.
• Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology nurse interview loop.
• Support our nurses in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as symptom management, nutritional support, discharge coordination, connecting members to high-quality providers, and preventing readmissions.
• Provide clinical expertise in medical, behavioral, and crisis management.
• Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures.
• Provide support in conducting root-cause analyses to identify knowledge, data, or procedure gaps.
• Drive engagement and promote the Thyme Care vision and strategy.
• Be available for urgent clinical escalations and clinical consult support. 
• Provide Nurse overflow, holiday, and on-call coverage support as needed.
• Develop strategies to promote culturally competent care and close the health literacy gap.

WHAT LEADS TO SUCCESS

People-first. Thyme Care’s mission and members matter to you deeply.
A BSN. You must have a Bachelor of Science Degree in Nursing, a multi-state, unrestricted Registered Nurse (RN) compact license, and a willingness to obtain additional state licenses, as needed.
Experience. You have at least 8 years of nursing experience, with 2 years as a people manager in oncology and/or case management. Additionally, you are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM).
Team player. You’re a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You’ll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization.
Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with your team, leadership, and stakeholders.
Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure.
Coach. You know your team’s strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal.
Grit. You’re never afraid to get your hands dirty, but you can also take a step back and connect the company’s strategy to your team’s performance and execution.
A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential.
Identify priorities and take action. You know how to identify and prioritize your team’s needs and do what it takes to address urgent and essential needs immediately.
Bias to action. You’re a self-starter and don’t need anyone to tell you when to do something. You’re always solving problems and going the extra mile for others.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $103,500. The salary range could be lower or higher than this if the role is hired at another level.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Transform the Future of Children's Faith-Based Media 

Build the financial foundation of one of the fastest-growing faith-based media companies for Christian families. With a world-class leadership team now fully assembled, Minno is positioned for its next phase of disciplined, mission-driven growth. We're seeking an experienced, hands-on Controller to own and scale our accounting function at this pivotal moment.

The Opportunity 

As Controller, you'll own the integrity and scalability of Minno's accounting function at a critical inflection point. You'll partner directly with the CFO to build the systems, controls, and processes that support a growing, content-driven subscription business—while preparing the company for audits, fundraising diligence, and increasing revenue complexity across subscriptions, publishing, and content licensing.

About Minno 

Minno is a Nashville-based global media company serving Christian kids and families through: 

• Minno Kids: Our flagship ad-free streaming platform experiencing triple-digit growth
• Minno Originals: Award-winning original programming including "Laugh and Grow Bible for Kids" and "Young David" 
• YouTube channel: The fastest-growing Christian kids' channels with triple-digit year-over-year growth 
• Minno Press: Our successful publishing unit behind bestselling children's titles, including the award-winning "Minno Laugh & Grow Bible for Kids." 

Our leadership team includes industry veterans from Amazon, PBS KIDS, Duolingo, Disney, DreamWorks Animation, and other major entertainment brands. Following our recent Series A funding, we're well-capitalized for aggressive growth and innovation. 

We strive to be the leading voice globally for using media to spark kids' imaginations and curiosity about God and the Bible. We connect families through media that create shared faith experiences, support parents and grownups, and pave the way for enduring spiritual growth in children.  

Minno uniquely differentiates itself by promising: 

• Experiential Excellence:  Top-tier quality that changes expectations and raises the bar for Christian content. 

• Safe Entertaining Christian Content: Kid-friendly, entertaining, engaging, age-appropriate, and Biblically aligned content. 

• Practical Faith Support:  Resources that cultivate faith, invite conversation, and foster spiritual growth. 

• Values the Global Church: Honoring the diversity of the global church and people as image bearers of God. 

As a public benefit corporation, Minno is committed to helping kids and their families experience Jesus every day through media and technology. This mission drives everything we do.

Position Overview 

Minno is seeking an experienced, hands-on Controller to own and scale our accounting function as the business grows. This is a highly visible role at a pivotal stage of the company, with increasing revenue complexity, expanding content production, evolving regulatory requirements, and future fundraising on the horizon.

The Controller will be responsible for ensuring accounting accuracy, financial compliance, and operational rigor today, while building systems, processes, and controls that support the business tomorrow. The ideal candidate brings deep technical accounting expertise, strong judgment, and the ability to operate pragmatically in a fast-moving, growth-stage environment. 

Impact and Opportunity 

• Own the financial infrastructure of a mission-driven media company at the moment it matters most—when systems, controls, and processes must scale to match rapid growth.
• Build and maintain GAAP-compliant financials that give leadership, investors, and board members full confidence in Minno's financial position.
• Partner directly with the CFO to prepare the company for its first audit and ongoing fundraising diligence as we scale growth.
• Establish scalable accounting processes and controls across a growing content slate, multiple revenue streams, and an expanding technology stack.
• Translate accounting complexity into clear, actionable guidance for non-finance leaders across content, product, and operations.
  
  Join us at a pivotal moment as we scale without compromising the mission that brought us here. Work alongside a passionate team of technologists, educators, and content creators, all united by the mission of bringing Jesus into everyday family life through media.

Key Responsibilities 

• Own the monthly close process, general ledger, and financial statements in accordance with GAAP Ensure accurate accounting across multiple revenue streams, including subscriptions, publishing, and content licensing.
• Oversee content accounting, including capitalization, amortization, and impairment of produced and licensed content Establish, document, and maintain accounting policies as the business and content slate grow.
• Oversee financial compliance and coordination of tax, regulatory, and required filings Manage relationships with external tax advisors, auditors, and consultants Support audit readiness, financial diligence, and investor-related reviews.
• Design and implement scalable accounting processes, internal controls, and documentation.
• Optimize financial systems and integrations across accounting, billing, and content data sources.
• Manage and develop a Senior Staff Accountant, with opportunity to build the team over time.
• Partner cross-functionally with content, publishing, product, operations, and legal teams.
• Partner with the CFO to forecast cash flow and manage working capital, ensuring liquidity is aligned with production plans, growth initiatives, and revenue timing.
• Demonstrate curiosity and comfort leveraging emerging technologies, including AI-enabled tools, to automate workflows, enhance reporting, improve accuracy, and increase team efficiency.

Must-Have Qualifications: 

• 7-10+ years of progressive accounting experience, including senior ownership of accounting operations.
• Strong knowledge of GAAP Experience with media, entertainment, subscription, SaaS, or IP-driven businesses.
• Hands-on experience with content accounting (capitalization, amortization, licensing).
• Experience overseeing tax compliance and regulatory obligations in a growing company
• Proven ability to scale accounting systems, processes, and controls.
• Comfort operating in a startup or high-growth environment
• Active CPA license

Preferred Qualifications:

• Experience supporting fundraising and financial diligence
• Experience leveraging AI-enabled tools to improve accounting workflows and reporting efficiency

Our Values

• Biased towards Action: We take the initiative and make decisions quickly.
• Curious, not Content: We are eager to learn and innovate.
• Grit & Resilience: We persevere and follow through on our commitments.
• Rigorous Intentionality: We pay attention to details and understand the "why" behind our work.
• Think like Owners: We are resourceful and take wise risks.
• Mutual Blessing: We operate generously on behalf of others.
• Trust Builders: We gain confidence through honesty, integrity, and authenticity.
• Adapt & Flex: We operate effectively in uncertain situations.

Location

Ideally based in Nashville, TN, but open to remote work for the right candidate.

Compensation and Benefits

We offer a competitive compensation package including:

• Competitive base salary commensurate with experience.
• Performance-based bonus.
• Equity package.
• Comprehensive benefits.
• Professional development opportunities

Minno is committed to fostering a diverse and inclusive workplace. We are an equal-opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or other protected characteristics.

To apply, please submit your resume and a cover letter explaining your interest in Minno and how your experience aligns with our mission and values.

Join us in our mission to help people experience the goodness of God through media and technology. Be part of shaping a product and a movement that could redefine how future generations engage with faith through technology,