About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

Join us in reimagining customer experience with Agentic AI. As a Staff or Principal Software Engineer, you will play a critical role in shaping Parloa’s engineering strategy and architecture while staying close to the code. This role is about building resilient, enterprise-grade systems that can scale globally and helping us set the benchmark for engineering excellence in Europe and beyond.

Areas of ownership:

• Deliver business value by writing code every day.
• Define and drive technical strategy across multiple domains and org-wide initiatives.
• Lead cross-team architecture and ensure solutions scale globally for enterprise adoption.
• Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability.
• Remain hands-on - whether writing foundational code, leading design reviews, or refactoring key systems.
• Serve as a trusted advisor to leadership, ensuring engineering capacity matches market and customer demands.
• Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today.

OUR TECH STACK:

TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS 

Who you are:

• A seasoned technical leader (typically 12–15+ years) with a track record of org-level or industry-level impact.
• Deeply experienced in enterprise-scale systems and multi-team architecture leadership.
• Equally comfortable flying high (strategic vision) and diving deep (technical details).
• Thrives in ambiguous, high-stakes environments with a strong sense of urgency.
• Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform.
• Motivated by making the impossible possible and building something iconic.

Our engineering values:

At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you:

• Earn Trust – act with transparency and reliability.
• Obsess Over Customers – always start with the customer problem.
• Think Big – set bold goals and pursue them fearlessly.
• Have Integrity – do the right thing, especially when it’s hard.
• Disagree & Commit – debate with candor, align fast, and deliver.
• Own It – take full responsibility for outcomes, not just tasks.
• Dive Deep – master the details without losing sight of the big picture.
• Bias for Action – move fast, decide quickly, iterate fearlessly.
• Deliver Value – measure success by customer and business impact.
• Insist on the Highest Standards – raise the bar continuously.
• Go the Extra Mile – make the impossible possible.
• Hire & Elevate the Best – raise the bar with every hire

Our recruiting process:

Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About the Role

We are seeking a visionary Principal E/E Engineer to serve as the definitive authority on our platform’s sensory perception strategy. In this senior technical role, you will lead the design of the "digital nervous system" for our advanced, ruggedized platforms. Your mission is to ensure our systems perceive their environment with absolute precision while maintaining a hardware architecture that is impervious to the harshest physical and electromagnetic conditions. You will bridge the gap between high-level sensor fusion and the rugged E/E infrastructure required to support it in mission-critical environments.

What You'll Do

Advanced Sensor Systems & Perception Strategy

• Sensor Suite Orchestration: Lead the technical roadmap, selection, and integration of a diverse perception stack, including LiDAR, Radar, UWB, and multi-spectral Camera systems (Thermal/LWIR/NVG).
• Perception Architecture: Define the data-path architecture to handle highbandwidth sensor streams, ensuring minimal latency and synchronized data triggering across the suite.
• Advanced Positioning & Dead Reckoning: Drive positioning strategies for GNSS-denied environments, mastering the integration of high-grade IMUs, INS, and Doppler sensors. 
• Coverage & Fidelity Analysis: Conduct exhaustive Field of View (FOV) and "blind-spot" simulations. Own the end-to-end lifecycle of sensor calibration, verification, and environmental qualification.

Sensor-Centric E/E Architecture

• High-Integrity Infrastructure: Design the complete E/E architecture with a focus on Signal Integrity (SI) for low-level sensor signals and high-speed data buses (Automotive Ethernet, GMSL2, PCIe).
• Clean Power Distribution: Architect ultra-low-noise power supplies specifically optimized for sensitive analog sensors and high-performance perception processing units. 
• Ruggedized Integration: Ensure the sensory hardware survives extreme conditions (IP67/69K) by engineering advanced thermal management and vibration-isolated mounting solutions in accordance with MIL-STD-810.

Electromagnetic Mastery & Compliance

• EMC for Perception: Act as the lead expert in EMI/EMC mitigation, ensuring that high-power drive systems do not interfere with sensitive perception hardware.
• System Immunity: Design hardware from the ground up to meet MIL-STD-461 and commercial standards, ensuring 100% sensor availability in electronically contested or noisy environments.
• Functional Safety (FuSa): Collaborate with the software team to implement hardware-level redundancy and fail-operational logic for all safety-critical sensors. 

Your Profile 

• Experience: 12+ years in complex E/E system design with at least 6 years focused specifically on Sensor Integration or Perception Architecture.
• Physics of Sensing: Deep technical mastery of the underlying physics (and limitations) of LiDAR, Radar, and Optical sensors in degraded visual environments (dust, fog, rain).
• Ruggedization Expert: Proven track record of bringing sensor-heavy platforms through MIL-STD-810 (Environmental) and MIL-STD-461 (EMC) qualification.
• Standards Knowledge: Expert familiarity with the European Machinery Directive and ISO 26262 / IEC 61508 safety standards.
• Defense Background: Direct experience with defense-grade sensor suites and secure communication protocols. Nice to have!

Benefits and Perks

• Competitive salary and benefits package
• A shaping role in an emerging dual use company
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development

A career driven by you. Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our international community. 

As Principal Analytics Engineer, you will define and drive the architecture, modeling standards and core analytical foundations that power enterprise-wide insights and AI-driven analytics. You will enable scalable data models, aligned KPIs, and intelligent analytical experiences that accelerate decision-making across AutoScout24.

WHAT YOU’LL DO 

• Define and evolve the architecture for enterprise analytical models with a strong focus on scalability, clarity and long-term robustness 

• Design and maintain advanced semantic layers to unify KPIs and analytical logic across business domains 

• Set technical direction, align stakeholders and drive adoption of modern modeling practices across the organisation 

• Lead the definition and implementation of AI-driven analytical capabilities, including text-to-SQL, automated insights, semantic modeling for AI and conversational analytical interfaces 

• Develop modeling patterns, documentation standards and workflows that improve analytical efficiency and usability 

• Partner with data platform, engineering and analytics teams to deliver high-performance pipelines from ingestion to consumption 

• Optimise AWS cloud-native services (Glue, Athena, S3, MWAA) to support scalable analytical and AI workloads 

• Continuously improve modeling patterns, performance and development processes to raise overall technical maturity 

• Mentor analytics engineers and analysts to strengthen modeling skills and consistent technical standards 

• Deliver high-quality semantic assets that fuel self-service analytics, reporting and AI-powered insights 

YOU COME WITH 

• 7+ years in advanced Analytics Engineering or Data Engineering roles, with deep experience building and scaling enterprise analytical models 

• Strong ability to influence technical and business stakeholders and drive architectural alignment 

• Proven leadership across complex data initiatives, with a proactive, collaborative and solution-driven mindset 

• Demonstrated experience in AI-driven analytics, including text-to-SQL, automated insights, semantic modeling for AI and conversational BI 

• Extensive hands-on expertise with AWS (Glue, Athena, S3, MWAA) and familiarity with BigQuery 

• Expert-level Python and PySpark skills for large-scale analytical processing 

• Expert-level SQL and mastery of dimensional modeling techniques 

• Strong understanding of data privacy, security and compliance in analytical system design 

• Proven ability to optimise large datasets, improve performance and troubleshoot complex system behaviours 

A culture of growth. With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.    

For a career where you can drive our business and shape your future, apply now. 

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

About the Initiative

JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.

AI is no longer just an assistant inside the editor –  it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.

Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner – without locking them into closed ecosystems.

We are building the foundation that connects developer workflows, team-level collaboration, and organizational control into a single coherent system.

This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.

This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

The role

We are looking for a Principal Engineer (JetBrains Cloud Platform, Developer Experience) to drive large-scale improvements to the development experience across the JCP.

This role focuses on making JCP engineers faster and more productive by improving build systems, CI/CD pipelines, local development workflows, tooling infrastructure, and AI pipelines. You will own the developer experience end to end – from how engineers develop, build, and test locally to how code moves through CI and reaches production. As this is a rapidly growing platform, many workflows and processes are still maturing. You will define what a great development experience looks like and drive the organization toward it.

As part of the team, you will:

- Own and drive the strategy for developer experience improvements across the entire JCP platform.

- Optimize build systems (Gradle, Nx, and others) for faster builds, better caching, and reliable reproducibility at scale.

- Set up AI development pipelines, managing context, agents, and handoffs, and leveraging tools developed within the JCP.

- Improve CI/CD pipelines – reduce build times, increase reliability, optimize resource usage, and shorten feedback loops across TeamCity and GitHub.

- Improve containerized development workflows (Docker, Dev Containers) to ensure fast and consistent local environments.

- Identify and eliminate bottlenecks in the development cycle – from code commit to production deployment.

- Establish best practices, tooling standards, and shared infrastructure that enable all teams to move faster.

- Collaborate with platform and product teams to understand pain points and deliver high-impact improvements.

We are looking for someone who:

- Has extensive experience with build systems (Gradle, Maven, or Bazel) and a track record of optimizing them at scale.

- Has strong expertise in CI/CD systems (GitHub Actions, TeamCity, Jenkins, or similar) and knows how to ensure high performance and reliability.

- Has hands-on experience with Docker and containerized development workflows.

- Understands the full software development life cycle and can reason about developer productivity holistically.

- Is able to drive cross-team initiatives and influence engineering practices across a large organization.

- Is motivated by making other engineers more productive and removing friction from their daily work.

We'd be particularly thrilled if you:

- Have experience improving the developer experience at scale in a platform or infrastructure organization.

- Have worked on AI-driven development pipelines.

- Have expertise in build caching, remote execution, and incremental build strategies.

- Have contributed to or maintained open-source build tooling or CI/CD infrastructure.

- Enjoy digging into performance problems and turning slow, flaky processes into fast, reliable ones.

#LI-MP1

At JetBrains, we’re building an AI-native platform for software development that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments. This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

The role

We are looking for a Software Architect (Product Architecture) to drive architecture within a specific product area.

This role focuses on owning end-to-end architecture for a product domain: making sure product requirements translate into a coherent technical design, that the domain evolves sustainably, and that the product aligns with platform capabilities and constraints. You’ll be the architectural “center of gravity” for a domain, partnering closely with engineers and product stakeholders while collaborating with platform architects on shared foundations and integration contracts.

As this is a new platform, many standards and processes are still works in progress – you will help define them from the perspective of real product needs and delivery constraints.

As part of the team, you will:

• Own the architecture of a specific product domain within JetBrains Cloud Platform and evolve it over time.
• Translate product and domain requirements into clear architectural designs and implementation approaches.
• Define service boundaries, domain models, data flows, and integration contracts, in line with platform standards.
• Drive key architectural decisions and trade-offs in your area (e.g., API design, persistence, reliability, performance, and migration paths).
• Ensure your domain architecture supports scalability, reliability, and observability from the outset.
• Review and validate architectural designs within your domain and team, raising quality and consistency.
• Collaborate with platform architects and other domain owners to align on cross-cutting decisions and shared interfaces.
• Work closely with senior and staff engineers to clarify requirements, reduce ambiguity, and support execution.
  
  

We are looking for someone who:

• Has strong experience in software engineering and system design, with a track record of working on complex systems.
• Has experience owning architecture within a product or domain, including balancing delivery needs with long-term sustainability.
• Is comfortable aligning product needs with platform capabilities and constraints (and negotiating trade-offs when needed).
• Can facilitate architectural decision-making inside a team and across partner teams.
• Is comfortable working in an environment where many processes and standards are still being formed.
• Is motivated by long-term goals, designing for evolution rather than one-off implementations.
  
  

We’d be particularly thrilled if you:

• Have experience designing product architectures that operate in cloud environments and integrate with multiple systems.
• Are strong at reasoning about architectural trade-offs in context (time-to-market vs correctness, flexibility vs complexity, etc.).
• Enjoy helping teams converge on good solutions through collaboration, not enforcement.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

#LI-DNI

At JetBrains, we’re building an AI-native platform for software development that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments. This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

The role

We are looking for a Software Architect (Platform Architecture) to shape the core technical foundations of JetBrains Cloud Platform from the ground up.

This role focuses on the architecture of shared platform capabilities: cross-product services, infrastructure abstractions, integration standards, scalability and reliability principles, and operational foundations (such as security, governance, observability, and cost controls). As this is a new platform, many standards and processes are still works in progress – you will actively influence what good quality looks like and help teams build toward it.

As part of the team, you will:

• Design and evolve the architecture of a cross-product platform that serves as the foundation for AI-driven software development.
• Define architectural principles, standards, and guidelines for platform services and shared foundations.
• Design integration patterns and interfaces between platform services, developer tools, and external systems.
• Ensure architectural decisions support scalability, reliability, security, and observability from the outset.
• Own and drive key platform-level architectural decisions and trade-offs (e.g., service boundaries, data flows, identity, policy, and tenancy).
• Review and validate architectural designs across teams to ensure consistency and long-term sustainability.
• Collaborate with other architects and platform specialists to align on shared decisions and evolve the platform architecture over time.
• Work closely with senior and staff engineers to translate platform requirements into coherent technical designs and implementation plans.
  
  

We are looking for someone who:

• Has strong experience in software engineering and system design, especially in complex, distributed systems.
• Has experience defining or significantly shaping the architecture of new platforms or large-scale systems.
• Is able to facilitate and align architectural decisions across multiple teams, balancing different perspectives and constraints.
• Is comfortable working in an environment where many processes and standards are still not fully established.
• Is motivated by long-term goals and prefers building foundations over delivering short-term features.
  
  

We’d be particularly thrilled if you:

• Have hands-on experience designing or evolving platforms based on Kubernetes and cloud environments such as AWS.
• Have experience with networking, compute, and storage infrastructure and can reason across application and infrastructure layers.
• Enjoy helping teams converge on good solutions rather than enforcing a single “correct” approach.

Why join JetBrains?

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family.
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

#LI-DNI

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

We just unveiled JetBrains Central,  a platform for agent-driven software development that connects tools, agents, and infrastructure. It enables automated AI workflows to run, be monitored, and be managed across teams – with clear visibility into results, costs, and performance.

JetBrains Central provides three core capabilities:
Governance and control: Policy enforcement, identity and access management, observability, auditability, and cost attribution for agent-driven work. Some of these functionalities are already available via the JetBrains Central Console.
Agent execution infrastructure: Cloud agent runtimes and computation provisioning that allow agents to run reliably across development environments.
Agent optimization and context: Shared semantic context across repositories and projects, enabling agents to access relevant knowledge, and task routing to the most appropriate models or tools.

Inside the Professional Services department, we are building a team of Forward Deployed Engineers to help our customers adopt AI-native development with JetBrains Central and enable JetBrains consulting partners to transform their customers’ AI-native software development lifecycle.

About the role

As a Principal Forward Deployed Engineer, you will work directly with early adopter customers to deploy JetBrains Central platform into complex enterprise environments and help them move from experimental AI usage to governed, scalable AI-native development.

You will act as a trusted advisor to customer engineering teams and consulting partners, while also mentoring other Forward Deployed Engineers and helping with complex deployments. In this role, you will help establish best practices for enterprise AI adoption and influence how organizations implement AI-driven software development.

This role is often a strong fit for engineers who have previously served as Principal or Staff Engineers, Heads of Engineering, CTOs, or Solutions Architects and who enjoy working directly with customers while staying deeply involved with complex technical systems.

This role combines consulting, architecture, and hands-on engineering. Your work in the field will directly influence how our platform evolves and how enterprises adopt AI-driven development.

You will work directly with the world’s most innovative companies — our client base includes 420 of the Fortune 500 — ensuring they maximize the value of their JetBrains investments.

What you’ll do

• Deploy JetBrains Central platform into enterprise development environments, CI/CD systems, and internal developer platforms.
• Help organizations transition from ad-hoc AI experimentation to governed AI-native development workflows.
• Implement enterprise AI governance, including security policies, access management, and data privacy controls.
• Enable observability for AI-driven development to help organizations understand their AI usage and its impact on productivity, as well as their code-generation patterns.
• Design sustainable AI adoption strategies, including usage controls and cost visibility across multiple model providers.
• Integrate our cloud-based agent execution layer, allowing AI agents to run securely and at scale.
• Collaborate closely with JetBrains product teams to shape the platform based on real-world deployments and customer feedback.
• Create delivery frameworks and train JetBrains partners to deliver the desired scope of service.
• Mentor and support other Forward Deployed Engineers, sharing architectural expertise and helping to scale the team’s deployment practices.

You will thrive in this role if you are

• A consultant at heart who can communicate effectively with both engineers and technical leadership.
• Able to see the whole picture of the software development lifecycle across developer tools, infrastructure, APIs, and cloud systems.
• Experienced at integrating complex software systems into enterprise environments.
• Curious about the future of AI agents and AI-native software development.
• Comfortable working with early adopters and overcoming ambiguous technical challenges.
• Motivated to mentor other engineers and contribute to building a new technical discipline.

What you will bring

• Experience in software-related projects, ideally in a customer-facing or consulting environment.
• Familiarity with Java or Python.
• Experience building or integrating developer platforms, infrastructure systems, or software solutions.
• Familiarity with modern development workflows (CI/CD, developer environments, internal developer platforms, etc.).
• Experience working directly with customers or technical stakeholders.
• Strong problem-solving skills and the ability to operate in fast-evolving technical environments.
• Ability and desire to travel to meet customers.

These would be a plus, but are not blockers

• Experience with industry-specific solutions (fintech, telco, retail, etc.)
• Experience with AI/LLM platforms, agent frameworks, or AI-assisted development tools.
  Experience in solutions engineering, consulting, or forward-deployed engineering roles.
• Familiarity with the JetBrains ecosystem or developer productivity tooling.

#LI-KP1