About the role

Monks is looking for a Senior Account Manager to join our BMW & MINI team, with experience managing large-scale social media and creative projects. to work for one of the world’s most iconic automotive accounts. 

Our ideal candidate has superb communication and documentation skills, identifies gaps, develops processes, and is comfortable leading by example. Most importantly, they must have a passion for social media, a desire to continuously be up to speed on the latest trends (social, tech, culture, etc), and aspirations for greatness!

You are a social-media-savvy professional, with experience in social media asset management. You are a people person with a positive attitude and the ability to organize and influence people within & outside the organisation.

Based in Munich, this position will be part of a dedicated team embedded with our BMW & MINI account, so the client-facing experience is a must.

Key Responsibilities

• Manage client social needs ranging from content calendar creation to campaign execution, and any other type of digital project that might be thrown your way 
• Increase social engagement and facilitate the online community of the brands we work with.
• Responsible for planning and goal setting across all the Brand Channels, using Social Media Management Tool, such as Brandwatch.
• You will create, research and optimise timely and engaging content optimised for platform used
• You will develop and maintain the relevant governance mechanisms suited to the project.
• You'll not only identify and cultivate new opportunities, but you will also work with team leads from social, creative, technical and growth teams to explore and win these opportunities. Propose new ideas and concepts for social media content
• Ensure the final deliverables and outcomes are consistent with the brief timeline, client’s strategy, brand, and creative goals, as well as our own quality standards.
• You will identify target customers and plan for increased engagement within that customer target.
• Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices and then acting on the information
• Researching social media trends and informing the client of changes that are relevant to marketing activities

About You

• 5+ years’ experience in client-facing digital advertising, account management, or creative production roles.
• Strong understanding of digital content, creative campaign processes, and digital platforms.
• Experience with pitches, proposals, and creating compelling presentation decks; persuasive and highly organized.
• Quick to grasp and articulate client business goals and what needs to be achieved.
• Passionate about digital, emerging technologies, and cultural trends.
• Skilled at coordinating, planning, and communicating—able to represent Monks to clients and internal teams.
• Excellent German and English—both written and verbal.

●  Relationship builder, partnership thinker, and positive team player; an inspiring presence for both clients and colleagues.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

#LI-FP1

About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Regional Vice President Sales, Eastern Europe & Alps, you will lead and scale a team of Enterprise Account Executives, driving revenue growth across new logo acquisition and customer expansion. As part of the CEE Commercial Leadership team, you’ll shape how Parloa builds and wins in a diverse and evolving region.

This is your opportunity to build a market from the ground up while developing a high-performing sales organization, defining go-to-market strategy, establishing Parloa’s presence, and driving long-term growth at scale.

Areas of ownership:

• Sales Leadership & Team Development: Lead, coach, and scale a team of Enterprise Account Executives, fostering a high-performance culture and consistently exceeding revenue targets.
• Go-to-Market Strategy: Own and execute the regional GTM strategy, including market entry, segmentation, positioning, and early customer acquisition.
• Revenue Growth: Drive both new logo acquisition and expansion within existing accounts, ensuring sustainable and scalable revenue growth.
• Strategic Deal Support: Guide the team through complex, multi-stakeholder enterprise sales cycles, supporting deal strategy and executive engagement when needed.
• Pipeline Management: Ensure accurate forecasting and clear visibility of risks, gaps, and opportunities.
• Talent Acquisition & Development: Hire, onboard, and develop top sales talent, building a strong and scalable team.
• Cross-functional Leadership: Partner closely with Growth, Partnerships, Solution Engineering, and Customer Engagement to align across the full revenue funnel.

Who you are:

• 3+ years of experience leading B2B SaaS sales teams, ideally across international or emerging markets such as Eastern Europe or the Alps
• Strong understanding of complex enterprise sales cycles (300k+ ARR deals)
• Proven track record of building and leading high-performing teams in high-growth SaaS, AI, or technology environments
• Experience coaching methodology-based selling (e.g. MEDDPICC) and driving a challenger mindset
• Data-driven in managing pipeline, forecasts, conversion rates, and deal health
• Strong executive presence, with the ability to engage and influence C-level stakeholders
• Ability to balance structure and pragmatism in a fast-paced, scaling environment
• Values-driven leadership style, with a focus on accountability, ownership, and team success
• Native or bilingual German, plus strong English skills

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Senior Enterprise Engagement Manager, you will drive customer success, value realization, and long-term growth across Parloa’s enterprise customers. You’ll guide organizations from implementation through adoption and expansion, ensuring they unlock the full potential of agentic AI in their customer experience.

This is your opportunity to partner with leading enterprises on their AI and CX transformation, shaping how they scale intelligent automation while delivering measurable business impact.

Areas of ownership:

• Customer Success & Value Realization: Own the end-to-end customer journey post-sale, ensuring successful adoption, measurable outcomes, and long-term value realization.
• Strategic Advisory: Act as a trusted advisor to enterprise clients, building strong relationships and guiding stakeholders through AI-driven transformation.
• Account Growth & Expansion: Identify and drive expansion opportunities by developing growth plans across new use cases, teams, and automation initiatives.
• Implementation Oversight: Lead and coordinate cross-functional teams to ensure smooth, on-time implementations and successful go-lives.
• Value Communication: Translate product capabilities and data into clear business impact through success plans, reporting, and executive storytelling.
• Stakeholder Management: Align technical and business stakeholders, ensuring clarity, momentum, and accountability across all phases of the customer lifecycle.

Who you are:

• 4+ years of experience in Customer Success, Consulting, or Account Management within enterprise environments
• Proven ability to drive strategic value and support digital transformation in complex organizations
• Track record of turning customer success into measurable business impact and growth opportunities
• Strong project and stakeholder management skills, with a focus on execution and outcomes
• Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences
• Technical curiosity and interest in AI, automation, and customer experience
• Native or bilingual in German, and fluent in English

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Strategic Engagement Manager, you will own the success of Parloa’s most strategic enterprise customers, driving long-term partnerships, measurable business outcomes, and multi-year growth. You’ll operate at the intersection of strategy, delivery, and expansion, guiding organizations through complex AI and CX transformations.

This is your opportunity to work with leading enterprises at the highest level by translating AI vision into tangible impact, shaping large-scale deployments, and positioning Parloa as a long-term transformation partner.

Areas of ownership:

• Strategic Account Ownership: Own Parloa’s most strategic enterprise relationships, driving success plans, KPIs, and measurable business outcomes across the full customer lifecycle.
• Executive Advisory: Partner with senior stakeholders to translate AI and CX strategies into enterprise-wide initiatives across multiple business units and geographies.
• Delivery Orchestration: Oversee complex implementations by aligning Product, Engineering, Deployment, and partners to ensure smooth, on-time, high-impact rollouts.
• Value Realization & Storytelling: Quantify and communicate business impact through data-driven insights, executive business reviews, and clear success narratives.
• Expansion & Growth: Identify and drive expansion opportunities, scaling successful use cases across regions, teams, and functions.
• Cross-functional Leadership: Collaborate closely with Sales, Solution Engineering, Value Consulting, and partners to align on strategy, execution, and long-term growth.

Who you are:

• 8+ years of experience in enterprise software, consulting, or customer success, managing large and strategic accounts
• MBA or Master’s degree in Business, Engineering, or a related field
• Experience with ERP systems in global enterprise environments
• Proven track record of translating executive vision into measurable business outcomes and commercial impact
• Strong ownership mindset, with the ability to operate effectively in complex, ambiguous environments
• Experience engaging and influencing senior stakeholders, including executive and board-level audiences
• Ability to align cross-functional teams around a shared strategy and drive execution at scale
• Strong understanding of AI, automation, and enterprise systems, with the ability to translate technical capabilities into business value
• Structured, proactive, and collaborative working style, with a focus on outcomes and long-term partnerships
• Native or bilingual in German and fluent in English

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As Team Lead, Enterprise Customer Engagement DACH, you will lead and grow a team of Enterprise Engagement Managers, driving customer outcomes, team performance, and scalable impact across Parloa’s enterprise customers. You’ll combine strategic customer leadership with people leadership, empowering your team to deliver value, drive adoption, and unlock long-term growth.

This is your opportunity to shape how Parloa scales customer engagement: developing high-performing talent, building repeatable playbooks, and helping enterprise customers realize the full potential of agentic AI.

Areas of ownership:

• Team Leadership & Development: Lead, coach, and grow a team of Enterprise Engagement Managers, fostering a high-performance culture built on ownership, trust, and continuous improvement.
• Customer Outcomes & Value Realization: Own team-level KPIs across adoption, retention, and expansion, ensuring measurable customer impact and long-term success.
• Strategic Customer Engagement: Support key enterprise accounts as an executive sponsor or escalation point, guiding complex stakeholder environments and critical customer moments.
• Expansion & Growth: Enable the team to identify and drive expansion opportunities, turning customer success into sustainable revenue growth.
• Operational Excellence: Define and scale processes, playbooks, and ways of working to support efficiency, consistency, and future team growth.
• Cross-functional Leadership: Partner closely with Sales, Professional Services, Product, and Engineering to ensure alignment and a seamless customer experience.

Who you are:

• 6–8+ years of experience in Customer Success, Consulting, or Account Management within enterprise environments
• 1–2+ years of experience leading or mentoring others, with a strong ability to coach and develop high-performing teams
• Proven track record of owning customer outcomes and translating adoption and value realization into retention and expansion
• Experience navigating complex customer situations, including escalations and senior stakeholder management
• Strategic mindset combined with hands-on execution and a strong sense of ownership
• Excellent communication and presentation skills, with the ability to engage senior stakeholders and executives
• Technical curiosity and interest in AI, automation, and customer experience
• Native or bilingual German, plus strong English skills

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Stuttgart for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Hamburg for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Frankfurt for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Düsseldorf for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Berlin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Frankfurt, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Stuttgart, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

About the opportunity 

• We are looking for a commercial and revenue driven Junior Sales Manager (18 Months Fixed-Term Contract) to join our DE Agency team and play a key role in supporting and driving new and existing business growth across the biggest agencies in Germany. You’ll play a crucial role in supporting our agency sales team to drive revenue, create proposals, build relationships across agencies and deliver solutions that align with client goals. You have a high affinity in driving business growth, a general understanding of the advertising landscape and are highly motivated to get stuck into a sales role and be hands on.

What will you do?

• Gain a wide understanding of the German Agency Landscape.
• Support the Agency Sales Team in creating proposals, answering briefings, tracking
  pipeline and deliver best in class client servicing.
• Proactively search for new business opportunities across the agency landscape.
• Collaborate and work closely with other departments (Account managers, Client
  Direct Team, Creative, Data and Insights) to drive revenue.
• Be a crucial member of the team to help achieve and over exceed revenue and growth
  targets.

What will you bring to the team?

• Your skills and experiences:
  ○ Highly motivated to be part of a revenue and performance driven team.
  ○ Initial knowledge of digital advertising, including performance, online video, display and CTV.
  ○ First Sales Experience is beneficial.
  ○ Excellent communication and relationship-building skills.
  ○ Strategic, solution-oriented and self-driven.
  ○ Fluent in German, English is beneficial.

• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you 

• Competitive salary and benefits package.
• Opportunity to work with a talented team of professionals.
• Chance to make a significant impact on the company's growth.
• Challenging and rewarding work environment.
• We offer a hybrid work model (3 office days).
• Work from Anywhere (nomad days).
• Weekly meal allowance.

#Ly-hybrid

Please submit your CV in English.

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Global Accounting Specialist for our Finance team in Berlin or Munich, Germany or Madrid, Spain or Lisbon, Portugal!

As part of our Controllership team, you will be instrumental in ensuring the accuracy of financial reporting across our international entities. 
Working in a multicultural environment, you will ensure compliance with local standards (such as German GAAP/HGB) and international regulations, supporting the global financial closing process and Wellhub’s operational efficiency. 
This is an excellent opportunity for a professional looking to apply solid technical knowledge in a fast-growing, global impact scenario.

YOUR IMPACT

• Perform day-to-day accounting functions for multiple international entities, including journal entries in general ledger, intercompany transactions, and account reconciliations.
• Ensure timely and accurate monthly, quarterly, and annual financial close processes across global entities.
• Coordinate and reconcile intercompany accounts and ensure proper eliminations during consolidation.
• Assist with the consolidation of financial results in accordance with German GAAP (HGB) 
• Work with external auditors and internal stakeholders during audits and reviews of international operations.
• Ensure compliance with local statutory accounting and tax regulations in all relevant jurisdictions.
• Collaborate with local finance teams and service providers to support payroll, VAT/GST, and other local reporting requirements.
• Assist in the development and implementation of global accounting policies, procedures, and internal controls.
• Participate in global ERP system implementations or upgrades as needed.
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Degree in Accounting, Administration, Finance, or a related field.
• A strong understanding of accounting principles, financial closing processes, and global business models.Advanced proficiency in Excel, including hard-coding.
• Experience with financial systems such as Datev and Lucanet can be a plus.
• Familiarity with data analysis tools like Power Pivot Table (BI) and basic knowledge of SQL can be a plus.
• Ability to work independently and collaboratively across geographies.
• Proven experience in a global accounting role, with a focus on general ledger.
• Demonstrated ability to perform reconciliations and financial analysis.3+ years of experience in accounting, preferably in a multinational environment.
• Experience with german GAAP and other european local GAAP - US GAAP is a plus.
• Familiarity with accounting and ERP systems (e.g.Datev) and consolidation system Lucanet.
• Fluent English is mandatory.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in German GAAP, global general ledger and fluent English are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

About the opportunity 

• We are looking for a highly motivated and experienced Senior Sales Manager to join our Agency Sales team in Germany. The ideal candidate will have a strong network within the German media agency landscape (preferably Publicis) and a proven track record of developing and maintaining relationships with key decision-makers within these agencies. A deep understanding of the (online) Media/Advertising ecosystem is a must. The Senior Sales Manager will be responsible for developing and executing sales strategies, identifying new business opportunities, and delivering and outperforming on sales targets, in a fast-paced collaborative environment.

What will you do?

• Drive revenue across your agency patch focussing on both existing clients and new prospects.
• Develop and maintain relationships with existing clients and agencies.
• Identify new business opportunities within your agency patch.
• Provide a strong consulting dimension and an excellent-quality service.
• Propose relevant media recommendations adapted to your clients' needs.
• Work in close collaboration with the various internal areas of expertise (Insights, Creative Studio, Account Management, Platform) in order to best meet client requirements.
• Ensure a high level of client satisfaction to generate renewals and increase incremental revenue.
• Responsible in hitting and outperforming quarterly revenue target.

What will you bring to the team?

Your skills and experiences:

• 5+ years of experience in selling media to media agencies.
• Relentless revenue and customer focus to drive existing and new revenue across the agency patch.
• Strong network within the German media agency landscape (preferably Publicis).
• Excellent relationship-building and interpersonal skills.
• Proven ability to close larger deals.
• Strong analytical, solution- driven and self-driven.
• Ability to work independently and as part of a high performing team. 
  
  You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Competitive salary and benefits package.
• Opportunity to work with a talented team of professionals.
• Chance to make a significant impact on the company's growth.
• Challenging and rewarding work environment.
• We offer a hybrid work model (3 office days).
• Work from Anywhere (nomad days).
• Weekly meal allowance.

#Ly-hybrid

Please submit your CV in English.

Wolt ist in Deutschland im August 2020 offiziell als Land Nr. 23 gestartet! Seit wir in Berlin begonnen haben, konnten wir mit vielen fantastischen Restaurants zusammenarbeiten, um Zehntausende von hungrigen Kunden zu beliefern. Und jetzt freuen wir uns sehr, dir mitteilen zu können, dass wir gerade unsere Aktivitäten erweitern wollen!

Bist du ein kommunikationsstarker Kopf mit einer Leidenschaft für den Aufbau langfristiger Beziehungen? Blühst du in einem dynamischen Umfeld auf und bist ein Profi im Abschluss von Deals? Dann wollen wir dich unbedingt kennenzulernen!

Wir suchen einen proaktiven und serviceorientierten Inside Sales Manager, um das Wolt-Händlernetzwerk in ganz Deutschland auszubauen. In dieser Rolle steuerst du den gesamten Verkaufszyklus – von der Lead-Generierung bis zum Vertragsabschluss – indem du potenzielle Wolt-Partner telefonisch ansprichst. Du wirst einen direkten Einfluss auf das Wachstum von Wolt haben, indem du neue Einzelhandelspartner identifizierst und an Bord holst.

Deine Hauptaufgaben

• Lead-Generierung & Akquise: Recherche und Identifizierung potenzieller Wolt-Partner in ganz Deutschland sowie Durchführung von Outbound-Kaltakquise-Anrufen, um neue Geschäftsmöglichkeiten zu erschließen und eine starke Sales-Pipeline aufzubauen.

• Beziehungsmanagement: Aufbau und Pflege starker, langfristiger Beziehungen zu unseren Wolt-Partnern für gemeinsamen Erfolg. Du gehst auf die Bedürfnisse der Händler ein und präsentierst Wolt als die ideale Lösung.

• Sales Performance: Erreichen und Übertreffen von Verkaufszielen durch den konsequenten Abschluss neuer Partnerschaften. Du trackst und reportest deine KPIs wie die Anzahl der Anrufe, virtuelle Meetings und neu gewonnene Partner.

• Koordination & Dokumentation: Sicherstellung eines reibungslosen Onboardings neuer Partner durch sorgfältige Dokumentation in unserem CRM-System. Du arbeitest eng mit internen Teams zusammen, um Prozesse zu optimieren und ein nahtloses Erlebnis für unsere Partner zu garantieren.

• Sorgfalt und Liebe zum Detail sind hierbei ausdrücklich erwünscht.

Erforderliche Fähigkeiten & Erfahrungen

• Erfahrung & Skills: Du verfügst über einschlägige Erfahrung im B2B-Vertrieb oder Account Management, idealerweise in einem schnelllebigen Umfeld. Du bist sicher in der Kaltakquise und darin, Interessenten von Wolt zu begeistern. Erfahrung im Einzelhandel oder in der Dienstleistungsbranche ist ein Plus.

• Persönlichkeit & Sprachen: Du bist ehrgeizig, zielorientiert und arbeitest gerne in einem dynamischen Setting. Du bringst eine positive „Can-do“-Einstellung sowie die Bereitschaft mit, zu lernen und dich anzupassen.

• Kommunikation: Exzellente Deutschkenntnisse in Wort und Schrift sind essenziell, ebenso wie ausgeprägtes Verhandlungsgeschick.

• Arbeitsmodell: Für diese Rolle ist eine Präsenz von 4 Tagen pro Woche im Büro erforderlich.

Was wir dir anbieten

• Internationale Atmosphäre: Arbeite in einem global agierenden Technologieunternehmen und gestalte etwas Außergewöhnliches mit.

• Lern- und Wachstumsmöglichkeiten: Profitiere von einer steilen Lernkurve und entwickle dich in einem dynamischen Umfeld weiter.

• Eigenverantwortung: Arbeite selbständig in einem engagierten und dynamischen Team mit flachen Hierarchien.

• Zusätzliche Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss, Wellness-Zuschuss (Urban Sports Club), Wunsch-Hardware.

• Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten, modernes & hundefreundliche Büros.

Nächste Schritte

Wenn du in einem wachstumsstarken Umfeld arbeiten, Verantwortung übernehmen und Teil eines ehrgeizigen und lustigen Teams sein möchtest, dann bewirb dich jetzt, um das Gespräch in Gang zu bringen!

Bitte beachte, dass wir aufgrund von GDPR keine Bewerbungen per E-Mail akzeptieren. Stelle sicher, dass du dich über unsere Karriereseite bewirbst!

Unser Mass Account Management Team bildet das Herzstück von Wolts Restaurant-Operations in Deutschland und betreut ein umfangreiches, stetig wachsendes Partnerportfolio. Wir suchen eine Person im Mass Account Management, die die Verantwortung für den Erfolg einer Vielzahl von Partnern übernimmt – durch die Verbesserung ihrer operativen Performance, die Reduzierung von Churn sowie die Skalierung der Nutzung unserer kommerziellen Tools.

Deine Aufgaben

Als Mass Account Manager übernimmst du die vollständige Verantwortung für ein großes Restaurant Portfolio und arbeitest daran, dessen operative Performance durch strategische und skalierbare Maßnahmen zu verbessern.

Du nutzt Daten, um Verbesserungsmöglichkeiten zu identifizieren, Partner-Churn zu reduzieren und wichtige Hebel wie Deals, Promotions und Ads gezielt voranzutreiben. Diese Rolle eignet sich ideal für Personen, die gerne analytisch arbeiten, Herausforderungen im großen Maßstab lösen und Prozesse entwickeln, die sowohl Wolt als auch unseren Partnern nachhaltiges Wachstum ermöglichen.

Im Arbeitsalltag übernimmst du dabei:

• Monitoring zentraler KPIs im Partner Portfolio (Verfügbarkeit, Aktivitätsrate, Ablehnungsrate)
• Führung von Initiativen zur Churn-Reduktion und zur Steigerung des Partnerwerts
• Konzeption und Durchführung von Kampagnen zur Erhöhung der Nutzung von Ads, Deals und Promotions
• Entwicklung von Automatisierungstools, E-Mail-Vorlagen oder Dashboards für interne Teams
• Weitergabe von Best Practices sowie Mentoring von Associates
• Zusammenarbeit mit anderen Teams zur Lösung von Problemen oder Eskalation von Blockern

Wichtige Kennzahlen / KPIs

• Verbesserung der Verfügbarkeit und Aktivitätsrate
• Reduzierung der Ablehnungsrate
• Erfolgreiche Vermeidung und Rückgewinnung von Churn
• Nutzung kommerzieller Tools (Ads, Deals, Promotions)
• Datenqualität und Reporting-Genauigkeit

Unsere Erwartungen

• 3+ Jahre Erfahrung im Account Management, in Partner Operations oder vergleichbaren Growth-Rollen
• Fließende Deutsch- und Englischkenntnisse
• Ausgeprägte analytische Fähigkeiten sowie ein Prozessoptimierungs-Mindset
• Erfahrung in der Steuerung von Performance-Kennzahlen und in der Umsetzung von Initiativen im großen Maßstab
• Exzellente Kommunikations- und Stakeholder-Management-Fähigkeiten
• Bachelor- oder Masterabschluss in Business, Analytics oder einem verwandten Bereich

Bevorzugte Qualifikationen

• Erfahrung mit BI-Tools (Looker, Tableau, Power BI)
• Hintergrund in Marktplätzen, SaaS oder Food-Delivery-Plattformen

Was wir bieten

• Dynamisches Umfeld: Arbeiten in einem schnell wachsenden Tech-Unternehmen mit Startup-Mentalität
• Impact: Die Möglichkeit, maßgeblich zum Wachstum und Erfolg unserer Restaurantpartner beizutragen
• Teamkultur: Ein unterstützendes, inklusives Umfeld, das Innovation und kontinuierliche Verbesserung fördert
• Weiterentwicklung: Vielfältige persönliche und berufliche Entwicklungsmöglichkeiten in einem globalen Unternehmen
• Benefits: Rabatt auf Wolt-Bestellungen, kostenlose Getränke, Kaffee und Obst im Büro, Zuschuss zur Urban Sports Club Mitgliedschaft
• Arbeitszeiten: Flexible Arbeitszeitregelung + 30 Tage bezahlter Urlaub

Nächste Schritte

1. Kennenlerngespräch (Einführung: Du über Wolt und Wolt über dich)
2. Gespräch mit deiner potenziellen Führungskraft
3. Assignment: Zeige uns, warum du die beste Besetzung für diese Rolle bist!

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

What you’ll be doing

As Revenue Strategy & Operations Manager, you will play a key role in improving commercial execution, operational structure, and cross-functional alignment across a fast-moving regional business. You will work closely with senior commercial leaders and partner teams to translate strategic priorities into clear plans, scalable processes, and measurable outcomes.

This role is ideal for someone who enjoys solving ambiguous business problems, creating structure, driving execution across multiple stakeholders, and improving how teams operate at scale.

Your responsibilities will include:

• Partnering with regional commercial leadership on strategic and operational topics requiring problem solving, prioritisation, communication, and execution.
  
  
• Supporting alignment across Sales, Revenue Operations, Analytics, Account Management, Merchant Operations, Onboarding, and other cross-functional teams.
  
  
• Helping translate business priorities into clear workstreams, ownership models, timelines, and deliverables.
  
  
• Improving coordination across markets to strengthen focus, prioritisation, and execution quality.
  
  
• Supporting planning and execution on emerging business needs, commercial priorities, and high-impact operational initiatives.
  
  
• Preparing leadership materials, frameworks, recommendations, and communication plans to support decision-making and local execution.
  
  
• Driving improvements in sales and operations support for new verticals, including clearer ownership, better coordination, and stronger follow-through.
  
  
• Working with onboarding and merchant-facing teams to improve backlog prioritisation, follow-up, and conversion into live outcomes.
  
  
• Supporting merchant performance initiatives, including churn reduction, merchant development, activity improvements, content quality, and broader operational improvement efforts.
  
  
• Coordinating product enablement initiatives and helping commercial and operational teams adopt new tools, processes, and ways of working.
  
  
• Building scalable operating foundations through SOPs, enablement materials, training, onboarding support, reporting improvements, and collaboration with analytics teams.
  
  
• Providing focused support on new vertical and merchant-related topics, ensuring visibility, coordination, and execution across relevant teams.
  
  
• Identifying capacity gaps, execution risks, and operational bottlenecks early, and proactively proposing practical solutions.
  
  
• Turning ambiguous or fast-moving topics into clear priorities, action plans, and next steps for leadership and local teams.

Key focus areas

1. Strategic support to commercial leadership
   Act as a trusted partner to regional commercial leaders on topics requiring structured thinking, sound judgment, alignment, and rapid execution.
   
   
2. Regional coordination and execution
   Create stronger structure, governance, and follow-up across regional priorities, helping local teams focus on execution and business impact.
   
   
3. Backlog and merchant performance improvement
   Work closely with onboarding, sales, and merchant-facing teams to improve backlog conversion, reduce churn, strengthen merchant performance, and execute key operational levers.
   
   
4. Product and operational enablement
   Support the rollout and adoption of product-related initiatives, while strengthening scalable operating foundations through SOPs, training, onboarding, reporting, and analytics collaboration.
   
   
5. New verticals support and ownership
   Provide structure, coordination, and follow-through for new vertical sales and operations topics, helping close ownership gaps and improve execution across markets.

Our expectations

• Strong experience in Revenue Operations, Sales Strategy, Business Operations, Consulting, Commercial Operations, or a similar role.
• Proven ability to partner with senior stakeholders on complex topics requiring structure, prioritisation, and alignment.
• Experience driving cross-functional coordination across multiple teams in a fast-paced environment.
• Strong planning and communication skills, with the ability to turn complexity into clear actions and practical next steps.
• Comfortable working across both strategic and operational topics, from high-level problem solving to hands-on execution.
• Strong stakeholder management skills, with the confidence to guide discussions, challenge constructively, and drive alignment.
• Experience supporting regional, multi-market, or matrixed commercial organisations is a strong plus.
• Ability to work independently, move quickly, and maintain clarity in situations with limited structure or evolving priorities.
• Analytical mindset, with the ability to use data and business context to support recommendations and decision-making.
• Strong written and verbal communication skills in English.

Wolt is one of Europe’s fastest-growing tech companies, on a mission to make cities better places to live by building a platform that connects people with the best of their neighborhoods—whether it’s food, groceries, or retail. Operating in over 30 countries, Wolt’s success is driven by a deep focus on customer experience, local relevance, and a culture that empowers people to take ownership and make an impact.

In Germany, our marketing team is made up of talented, passionate and impact-driven professionals working across brand, growth, retention, and partnerships marketing.

This role, Regional Restaurant Marketing Manager, offers a unique opportunity to shape Wolt’s restaurant marketing strategy across Germany. With a strong focus on local market insight and partner collaboration, you’ll develop tailored marketing plans that drive visibility and growth for our key restaurant partners in cities such as Cologne, Düsseldorf, and Dortmund.

What you’ll be doing

Location: Cologne or Frankfurt Office (with regular travel to West Germany), with regular visits to Berlin HQ.

As a Regional Marketing Manager for Restaurants, you’ll be at the forefront of strengthening Wolt’s brand and commercial success by building impactful, on-the-ground restaurant marketing strategies tailored to the gastronomy scene in West Germany. Your focus will be on activating our key SMB Restaurant Partners in cities like Cologne, Düsseldorf, and Dortmund and beyond - bringing them visibility, growth, and customer engagement on the Wolt platform.

This is a unique, hybrid role combining strategic marketing skills with a hands-on, partner-facing approach, ideally suited for someone who thrives at the intersection of local food culture, creative marketing, and commercial collaboration.

Day-to-day in this role, you’ll:

Local Market Strategy & Partner Activation

• Develop and execute tailored restaurant marketing strategies across cities in West Germany, based on your local market expertise.
• Identify and capitalize on hyper-local marketing opportunities (e.g. city festivals, seasonal events, cultural moments).
• Build and leverage existing relationships with top-tier restaurant partners in the region to co-create exciting marketing activations.

Hands-On Campaign Execution

• Activate restaurant partners through on-the-ground support - from campaign planning to execution - to drive customer demand and visibility.
• Execute 360 marketing plans, including advertising across various channels (paid, owned, earned), promotions, and co-branded initiatives.
• Collaborate closely with the local Berlin-based Marketing team and our agencies to adapt national strategies into localized initiatives.
• Manage regional/ partner marketing budgets, ensuring efficient resource allocation and adherence to financial targets.

Partner Relationship Management

• Act as a trusted marketing advisor to key restaurant partners, helping them understand and use Wolt’s marketing tools effectively.
• Closely collaborate with account management and local sales teams to align on priorities, performance goals, and joint marketing opportunities.

Performance Reporting, Data Analysis & Insights:

• Track, analyze, optimize and report on marketing performance metrics at the regional and partner level.
• Use data-based insights to optimize marketing strategies and improve return on investment (ROI).
• Provide feedback from the field to continuously improve and shape local marketing strategies.

Our humble expectations

We know that people don’t always meet every requirement listed in a job ad. If this role excites you, we’d love to hear from you — even if your experience doesn’t match every point below.

• Several years of experience in marketing, account management, key account management, partnerships, sales, or a similar commercial role with strong exposure to growth initiatives.
• Experience working with external partners or clients, ideally in industries such as food tech, e-commerce/marketplaces, hospitality, FMCG, retail, lifestyle or other fast-paced, consumer-facing environments.
• A strong commercial mindset — you enjoy spotting opportunities, driving growth and turning ideas into measurable results.
• The ability to think strategically while staying hands-on in execution.
• Confidence in managing partner relationships end-to-end — from identifying opportunities and aligning on goals to launching initiatives together.
• Comfort moving between planning and execution — whether coordinating a photoshoot, setting up a local activation, analyzing performance, or meeting partners face-to-face.
• C2-level German and business-fluent English.
• Willingness to travel regularly in West Germany, and to Berlin HQ on a monthly basis.

What we offer

• Exciting Challenges: You'll be at the forefront of building the new vertical strategy at Wolt and creating marketing strategies for our partners, facing dynamic and engaging challenges in a fast-paced environment.
• Impactful Work: Your efforts will directly contribute to the success of our partners, helping them drive sales, attract new customers, and strengthen their awareness within the Wolt platform.
• Professional Growth: Joining a team of marketing experts, you'll have opportunities for career development and skill enhancement while staying at the cutting edge of digital marketing and analytics.
• Collaborative Environment: You'll work closely with external stakeholders, agencies, and cross-functional teams, fostering collaboration and innovation in achieving common goals.
• Competitive Compensation: We offer a competitive salary and benefits package, ensuring your dedication and expertise are rewarded appropriately.
• Dynamic Culture: Join a company known for its innovative and forward-thinking culture, where adaptability and strategic thinking are highly valued.
• Immediate Impact: Begin your role as soon as possible, making an immediate impact on our restaurant partners and the Wolt platform.
• Flexible working hours & hybrid model
• Dog-friendly office culture.

Next steps

If you're excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, click below to apply and get the conversation started!

Along with a competitive salary and benefits, you will also be eligible for:

• Opportunity to be part of building something exceptional in an international environment
• Lots of learning and growth in a globally scaling tech company

After submitting your application, our Talent Acquisition team will review your profile. If it looks like a good fit, you’ll go through a few rounds of interviews with the hiring manager, team members, and stakeholders. The process is designed to be transparent, efficient, and give you a real feel for life at Wolt.

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Global Accounting Specialist for our Finance team in Berlin or Munich, Germany or Madrid, Spain or Lisbon, Portugal!

As part of our Controllership team, you will be instrumental in ensuring the accuracy of financial reporting across our international entities. 
Working in a multicultural environment, you will ensure compliance with local standards (such as German GAAP/HGB) and international regulations, supporting the global financial closing process and Wellhub’s operational efficiency. 
This is an excellent opportunity for a professional looking to apply solid technical knowledge in a fast-growing, global impact scenario.

YOUR IMPACT

• Perform day-to-day accounting functions for multiple international entities, including journal entries in general ledger, intercompany transactions, and account reconciliations.
• Ensure timely and accurate monthly, quarterly, and annual financial close processes across global entities.
• Coordinate and reconcile intercompany accounts and ensure proper eliminations during consolidation.
• Assist with the consolidation of financial results in accordance with German GAAP (HGB) 
• Work with external auditors and internal stakeholders during audits and reviews of international operations.
• Ensure compliance with local statutory accounting and tax regulations in all relevant jurisdictions.
• Collaborate with local finance teams and service providers to support payroll, VAT/GST, and other local reporting requirements.
• Assist in the development and implementation of global accounting policies, procedures, and internal controls.
• Participate in global ERP system implementations or upgrades as needed.
  
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Degree in Accounting, Administration, Finance, or a related field.
• A strong understanding of accounting principles, financial closing processes, and global business models.Advanced proficiency in Excel, including hard-coding.
• Experience with financial systems such as Datev and Lucanet can be a plus.
• Familiarity with data analysis tools like Power Pivot Table (BI) and basic knowledge of SQL can be a plus.
• Ability to work independently and collaboratively across geographies.
• Proven experience in a global accounting role, with a focus on general ledger.
• Demonstrated ability to perform reconciliations and financial analysis.3+ years of experience in accounting, preferably in a multinational environment.
• Experience with german GAAP and other european local GAAP - US GAAP is a plus.
• Familiarity with accounting and ERP systems (e.g.Datev) and consolidation system Lucanet.
• Fluent English is mandatory.
  

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in German GAAP, global general ledger and fluent English are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK. You can work from any office or remotely based in any of these countries.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID

Kaseya is a leading provider of IT and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. We empower businesses to command all of IT centrally, easily, and efficiently. We are committed to innovation and excellence, making IT management easier, faster, and more cost-effective. We are seeking a dynamic and results-driven Account Executive to manage and expand our business in the DACH region from our new Munich Office. The ideal candidate will have a proven track record in sales, a deep understanding of the IT landscape, and the ability to drive revenue growth through strong customer relationships and strategic selling.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to achieve revenue targets in the DACH market.
• Identify and target new business opportunities and key accounts within the region.
• Drive the entire sales cycle from prospecting to closing deals, ensuring a high conversion rate.
• Build and maintain strong, long-lasting customer relationships.
• Serve as the lead point of contact for all customer account executive matters.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop knowledge in Kaseya’s product offerings and effectively communicate their value propositions to potential clients.
• Conduct product demonstrations and presentations tailored to the client's need

Collaboration and Reporting:

• Collaborate with internal teams, including marketing, product development, and customer support, to align efforts and deliver exceptional customer experiences.
• Provide regular reports on sales activities, pipeline status, and forecasted revenue to the NCA Manager and the VP.
• Attend industry events, conferences, and networking opportunities to represent Kaseya and expand the company's presence in the Nordic market.

Qualifications:

Education and Experience:

• Fluency in  English and German is essential 
• 2+ years of experience in a similar sales role, preferably in the IT or software industry.
• Experience with using CRM software and sales tools (e.g., Salesforce, HubSpot).

Skills and Competencies:

• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving abilities.
• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proven track record of meeting or exceeding sales quotas.

What We Offer:

• Competitive salary and attractive commission structure.
• Inbound leads.
• Benefits package, including pension and special bonus award.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.

#IND2

Meet the Team

We know the impact experiences have on lasting memories. That's why, we help brands connect in a meaningful way with their audience through culturally resonant campaigns.

Operating like a creative agency, our team uses their expertise in entertainment and immersive events to help brands and agencies across the globe conceptualize, produce, and manage multi-channel campaigns that give audiences experiences they will remember. 

We craft bespoke strategies that blend branded content, digital storytelling, ticketed experiences, and premium sponsorships, tailored to each market.

Join us if you’re excited to shape global campaigns, craft stories that connect with people everywhere, and bring top brands to life through unforgettable immersive experiences.

The Role

As the Creative Solutions Project Manager, you will be responsible for the end-to-end delivery of high-impact brand partnership projects. You'll drive innovative campaign ideas and maintain outstanding client relationships in a fast-paced, creative environment. This is a strategic role for a detail-oriented professional eager to shape the future of entertainment.

What You’ll Do

• Drive different department teams for the development and end-to-end delivery of brand partnership projects.
• Coordinate with internal teams across sales, marketing, and design to collaborate on campaign delivery and deadlines.
• Lead day-to-day client communication, delivering outstanding service and identifying upsell opportunities.
• Collaborate with creative strategists to develop innovative campaign proposals and media plans.
• Manage and feature in branded shoots as on-screen talent when required.
• Analyze campaign data to translate results into insightful stories and constructive solutions.
• Maintain a deep understanding of the media and events market to ensure competitive positioning.

Who You Are

• 3-5+ years of experience in Project/Account Management or Production within a media owner or agency.
• Proven expertise in crafting visually appealing, client-facing decks and strategies.
• Strong strategic and analytical skills with a talent for transforming data into actionable insights.
• Deep knowledge of the global media, advertising, and social landscape.
• Natural problem-solver with exceptional communication and negotiation capabilities.
• Fluency in English is essential for this role.
• Proactive self-starter with impeccable attention to detail and accuracy.

Why You’ll Love It Here

• Attractive compensation package and performance-based bonus.
• 40% discount on all Fever events and experiences.
• Gympass membership and language lessons (English or Spanish).
• Home office friendly and a great work environment with a talented international team.
• Opportunity for professional and personal growth with responsibility from day one.

#LI-Hybrid #LI-CM1 #LI-Fulltime

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

Our EMEA Sales team is a high-impact, entrepreneurial group driving both customer acquisition and expansion across diverse markets. As we continue to scale, we are strengthening our presence in the DACH region with a dedicated Account Manager based in Munich.

The Role

We are hiring an Account Manager focused on the DACH mid-market segment (200–500 employees). This role will own and grow an existing book of business, previously managed and now transitioning, while also driving additional pipeline within the territory.

This is a hybrid “expand + selective land” role, with a strong focus on customer value, adoption, and revenue expansion.

You will be responsible for managing and growing accounts, identifying new use cases, and positioning Make as a critical platform across operations, revenue, and IT teams.

Responsibilities

Own & Grow the Book

• Manage a portfolio of mid-market DACH customers (200–500 employees)
• Drive net revenue retention through expansion, upsell, and cross-sell
• Build multi-threaded relationships across business and technical stakeholders

Drive Expansion

• Identify new use cases and departments where Make can deliver value
• Increase adoption (users, workflows, complexity of use cases)
• Partner with customers to scale automation across their organization

Pipeline Generation

• Generate additional pipeline within your accounts and territory
• Collaborate with BDRs, Marketing, and Partners to source new opportunities
• Maintain a healthy balance between expansion and new logo contribution

Customer Value & Retention

• Ensure customers achieve measurable business outcomes with Make
• Act early on risks and partner with Customer Success when needed
• Position Make as a strategic platform, not just a tool

Deal Execution

• Own the full commercial cycle for expansion and mid-market deals
• Maintain strong discipline on qualification (MEDDPICC), next steps, and forecasting
• Deliver consistent performance against revenue targets

Cross-Functional Collaboration

• Work closely with Solutions Engineering, Customer Success, Marketing, and Partners
• Contribute feedback to Product and GTM teams based on customer insights

Requirements

Experience

• 1–3 years of experience in B2B SaaS sales (Account Management or Sales)
• Experience selling into or managing accounts in the DACH region
• Proven ability to drive expansion or manage revenue within existing accounts

Market & Language

• Fluent in German and English (mandatory)
• Strong understanding of DACH business culture and buying processes

Sales Skills

• Ability to manage multiple stakeholders and navigate complex accounts
• Structured approach to pipeline, forecasting, and deal execution
• Comfortable balancing expansion and light hunting

Mindset

• Ownership-driven and autonomous (Munich hub, remote market)
• Curious and solution-oriented, with interest in automation and AI
• Strong communicator with a customer-first mindset

Technical Fluency

• Familiarity with CRM tools (Salesforce preferred) and sales engagement tools
• Ability to understand and position technical workflows and automation use cases

What We Offer

• 📝 RSUs grant in a rapidly growing company raising its value every day
• 💸 Annual bonus
• 🌎 Multinational team with 42 nationalities creating the future of automation
• 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year 
• 🍎 Notebook/Macbook
• 🏝 28 days of vacation
• 🫶 10 care days to care for your loved ones
• 👨‍👩‍👧‍👦 Extra parental vacation (3-6 months) 
• 👶 RSUs grant for a newborn child
• 🥳 Team buildings, parties, and company events multiple times a year
• 🏡 Flexible working hours + home office

If you see a match, let us know and apply now!

#LI-DP2

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You're a pro when it comes to planning and behind-the-scenes magic? You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of our Rubyverse.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Our stylish Corporate Office in Munich bundles all construction, design, administrative and marketing functions as well as many front office activities outsourced from the hotel.

The Groups’ central Revenue & Distribution department is responsible for the strategic direction of the hotels in order to ensure the maximization of total revenue and market share. The analysis and optimization of distribution channels as well as the availability and offer management of all booking portals and the hotel's own website also fall within this area of responsibility.

Join us and make it your own story. 

Trust us, you won't get bored, as you: 

• oversee the strategic revenue performance of 3-5 Ruby Hotels, ensuring alignment with overall business goals
• maximise total hotel revenues and market shares through daily yield management
• develop and implement revenue strategies by analyzing statistical data and market trends
• optimise the performance of various distribution channels and market segments to enhance brand awareness, visibility and production
• lead and facilitate revenue strategy meetings, fostering collaboration and strategic planning across the commercial team
• prepare accurate and insightful revenue forecasts to guide business decisions
• conceptualize and manage the yearly budget

We've been waiting for you, since you have/are:

• professional training or completed studies in the field of hotel management or similar paired with at least three years experience in the area of revenue management or distribution
• good know-how about promotions and flash sales and expert knowledge of core revenue KPIs (Occupancy, DR, RevPar)
• numbers-savy and have a well structured, analytical way of working 
• curious, open-minded and proactive, eager to learn and take ownership combined with very good planning and organisational abilities
• a high sense of responsibility and quality consciousness confident with all MS Office Tools, especially Excel
• a confident, positive communicator with strong professionalism
• proficient written & spoken English skills, German is a plus

What's in for you? That's how we groove:

If you want to know what to expect, listen to Patrizia's story from our development team in Munich. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

The Role:

The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Manufacturing/Automotive industry. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform.  The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.

The work you’ll do:

Accountable Program Lead & Engagement Manager

• Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
• Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
• Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
• Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.

Driving Customer Value

• Responsible for the end-to-end customer value journey
• Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
• Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans.
• Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner
• Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems
• Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.

Community Builder and Customer Advocacy 

• Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
• Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies.
• Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
• Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness.

The Qualifications you need:

• Minimum 10 years of relevant customer success, strategy consulting, or related experience within the Manufacturing/Automotive required
• Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
• Experience with AI-based transformation is a strong plus
• Deep exposure to and experience with successful change management practices
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
• Possess a natural and consultative approach when engaging with senior executives
• Strong team player who inspires the team with a patient and entrepreneurial leadership style
• Project management: ability to organize and manage multiple streams
• Strong communication skills and ability to translate Celonis use cases into customer business landscape 
• Are self-motivated, proactive team player
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders

Total compensation package will include base salary + bonus/commission + equity + benefits. Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

As a Sr. Sales Leader reporting into our Managing Director of DE, you will define, launch and drive strategic outcomes and operationalize the vision for the sales team. 

We’re looking for a high-performing candidate with experience building advertising/media sales teams, passion for solving ambiguous problems, excellent communication skills and the ability to influence cross-functionally and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. 

What you’ll do:

• Lead group of high performing, mix of junior and senior sellers in Auto, Tech & Telco, Entertainment, Travel, Financial Services.
• Build strong relationships externally with senior level decision makers within partners organization (Brands and agencies)  toward trusted partnership as well as drive thought leadership in the area of industry/sector.
• Grow Pinterest revenue sustainably in the Emerging Verticals industry.  Build strategy and action plan for scope of business, for long term and short term success. Drive operational excellence across key metrics. 
• Track, analyze, and communicate key quantitative metrics and business trends to senior leadership as they relate to your team's client partnerships
• Grow, train and lead a diverse, high performing team with a strong inclusive culture to support emerging and established clients
• Achieve revenue targets through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
• Use AI-enabled tools and insights to scale your impact—identify growth opportunities across a portfolio, prioritize where to spend time, and make faster, better-informed decisions.
• Apply AI to improve team productivity and operational rigor (e.g., automating prep and follow-ups, improving pipeline hygiene, surfacing risks/opportunities, and strengthening account plans) so you can spend more time with clients.
• Work cross-regionally and cross-functionally to build cohesive partnerships with peers and internal stakeholders, including product, sales operations, and marketing.

What we’re looking for:

• Experience in advertising sales or marketing/brand building or media with an established network in the German market preferably in Auto, Travel, Telco, Finance or Insurance industry.
• Strong people management skills - People manager experience of individual contributors (and ideally managers) required 
• Practical AI fluency and strong adoption mindset: you’re curious, adaptable, and focused on using AI to improve how work gets done (productivity, efficiency, forecasting/pipeline management, and client management)—not “AI for AI’s sake.”
• Demonstrated ability to use data, automation, and tools to drive outcomes: you’ve used technology to improve sales execution (e.g., better prioritization, tighter follow-through, cleaner pipeline, faster insights) and can point to measurable impact in a fast-moving environment.
• Has a strong understanding of how media work and what drives media decisions.
• Demonstrated experience of commercial acumen & analytical mindset
• Strong interpersonal skills and ability to influence effectively
• Remains objective and calm while taking a forward-thinking approach when faced with adversity. Grows from hardships, difficult experiences and setbacks. Manages crises and volatile situations effectively.
• Ready to work in a dynamic and results focused environment. Shows sufficient comfort with ambiguity and change; resolves escalations and keeps people and projects moving forward. Coaches direct reports in navigating ambiguity, finding solutions and accomplishing goals despite incomplete information. Embraces ambiguity and change; recognizes their role as a steward of business-driven changes and helps the team adapt, remain productive and move forward.
• Promptly makes sound decisions while seeking appropriate context and vetting better alternatives when necessary. Synthesizes information, experience and various inputs to determine the best course of action. Willing to make tough decisions, even if unpopular, after considering all relevant inputs and alternative courses of action.
• Facilitates and enables a high performance team culture; challenges poor outcomes or unproductive behaviors for self and others. Shows determination in the face of obstacles and setbacks. Sets high standards for own and team performance and results; consistently delivers tasks to successful completion.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the Hamburg, Berlin or Munich office.

#LI-HYBRID 

#LI-PS1

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Germany and be able to speak fluent German and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent German and English

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Client Success Director to lead our Client Success team in Munich! 

Our Client Success team is taking care of our existing enterprise clients and is responsible for the growth across Germany. As a team lead client success, you will be managing all Wellhub Enterprise clients' books of business. You will manage the Client Success Germany team, with the responsibility of building strategic partnerships with key decision-makers, growing the impact of the Wellhub program and managing the commercial relationship and renewals of the overall portfolio.

This role offers a significant opportunity for both professional and financial growth, with a competitive compensation package that directly rewards your results. We seek an individual who is passionate about achieving excellence, thrives in a fast-paced, dynamic environment, and shares our commitment to fostering a positive and supportive team culture. If you possess an entrepreneurial spirit, a desire to lead by example, and a passion for building meaningful relationships with clients, we encourage you to apply. This is a hybrid role with the possibility to manage the schedule flexibly and the overall expectation to be in the office roughly 1-2X / week.

YOUR IMPACT

• People leadership: Coach, grow and manage a team of senior client success managers (account managers), who are directly responsible for their books of business
• Senior Stakeholder Management: Build and maintain long-term relationships with senior stakeholders of the key clients, including C-suite executives, Reward Directors, and Wellbeing leaders. Ensure that Wellhub is not only aligned with business goals but also drives tangible, measurable results.
• Collaboration: Interact with other Wellhub teams (e.g., Client Sales, Partnerships, Operations, Marketing) to ensure the strategic plans built for the clients are well executed internally
• Industry Engagement: Represent Wellhub at key industry events, forums, and conferences, showcasing our vision and capabilities in shaping the future of Employee Wellbeing
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Proven Success in SaaS Account Management: Experience with Enterprise clients (companies with 500+ FTEs) in the German market with a strong track record of driving revenue growth and managing portfolios of complex clients
• People leadership skills: experience in managing and developing teams, including with senior account managers
• Expertise in Strategic Account Management: Experience in navigating complex organizations, mapping the decision making processes and key people, and identifying the business needs of the organization.
• Strong Stakeholder Engagement: Comfortably engage with C-suite executives, key decision-makers, and senior stakeholders across HR, finance, and business functions to align solutions with customer needs.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an approachable and engaging way.  Comfort and interest in using data effectively in the Sales process
• Data & Analytical Skills: Strong analytical mindset with the ability to interpret data and present in a compelling way to prospects.  Comfort in using commercial insight to recommend and  simplify investment options to a prospect.
• Passion for Learning: A deep enthusiasm for the account management profession and people management and how to constantly improve individually and collectively.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in managing teams of account managers and in account management of large enterprises is mandatory.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID 

#LI-LO1

As Treasury Manager, you will be responsible for managing ARX Robotics' liquidity, cash flow, and financial risk. Reporting to the Lead of FP&A, you will ensure optimal cash management, support funding activities, and contribute to the financial planning process in a fast-growing defense technology environment. 

Responsibilities

Cash & Liquidity Management 

• Manage daily cash positions and ensure adequate liquidity across all accounts 

• Develop and maintain short-, medium-, and long-term cash flow forecasts 

• Optimize cash pooling and intercompany cash flows 

Financial Planning & Reporting 

• Provide treasury-related input to FP&A processes (budgets, forecasts, actuals) 

• Prepare regular treasury reports including cash positions, debt levels, and covenant compliance 

• Track and report on key treasury KPIs (e.g., DSO, DPO, working capital metrics) 

Banking & Funding 

• Manage banking relationships and negotiate terms and conditions 

• Support debt financing activities, credit facilities, and guarantee structures 

• Oversee bank account administration and signatory management 

Risk Management 

• Identify and manage financial risks including FX, interest rate, and counterparty risk 

• Develop and implement hedging strategies where applicable 

• Ensure compliance with internal treasury policies and risk frameworks 

Working Capital Optimization 

• Collaborate with procurement and commercial teams on payment terms (receivables & payables) 

• Manage advance payment structures, bank guarantees, and letters of credit — particularly relevant in the defense project business 

• Drive initiatives to optimize the cash conversion cycle 

Compliance & Governance 

• Ensure compliance with regulatory requirements, including sanctions and export control considerations relevant to treasury activities 

• Support internal and external audits on treasury-related topics 

Operational Procurement Leadership

• Lead and develop the operational procurement team, driving performance, accountability, and continuous improvement
• Establish clear processes, KPIs, and reporting to ensure efficient procurement execution

Procurement Execution & Supplier Coordination

• Own end-to-end procurement operations, including purchase order management, order tracking, and delivery follow-ups
• Ensure material availability to support production and R&D timelines
• Manage day-to-day supplier communication and resolve delivery, quality, and invoicing issues
• Monitor and improve supplier performance (on-time delivery, lead times, responsiveness)

Supply Continuity & Issue Resolution

• Ensure stable supply of direct materials across production and development
• Identify and mitigate short-term supply risks and bottlenecks
• Lead escalation management for critical supply issues

Process & Systems Improvement

• Drive continuous improvement and standardization of procurement processes and workflows
• Improve system usage and data accuracy (e.g. SAP S/4HANA Public Cloud)
• Increase transparency through structured reporting and operational insights

Cross-Functional Collaboration

• Work closely with engineering, production, logistics, and finance teams
• Support new product introduction (NPI) and production ramp-ups from an operational procurement perspective
• Maintain and develop treasury policies, procedures, and internal controls 

Your Profile

• Degree in Finance, Business Administration, Economics, or a related field 
• 3–5+ years of experience in a treasury or corporate finance role 
• Strong understanding of cash management, financial instruments, and banking products 
• Experience with cash flow forecasting and working capital management 
• Proficiency in SAP 4/Hana and treasury management tools 
• Advanced Excel skills; experience with FP&A tools is a plus 
• Fluent in English; German is a strong advantage 
• High attention to detail combined with a hands-on, solution-oriented mindset 
• Ability to work in a fast-paced, scaling environment 
• Awareness of compliance and regulatory requirements in a defense context is a plus 

Benefits and Perks

• Competitive salary and benefits package
• A shaping role in an emerging dual use company
• Opportunity to work with a highly innovative, international, and dynamic team
• Room for professional growth and development
• Participation in the company's success, with access to regular events, knowledge exchange and meetups

A career driven by you. At LeasingMarkt.de, we bring customers and dealers together to make car leasing more accessible, transparent, and efficient. With over 1,000 partner dealerships and nearly 2 million users across the DACH region and the Netherlands, we’ve become Germany’s #1 leasing platform. To keep growing and driving innovation in the mobility space, we’re looking for a Product Manager (m/f/d) to join our high-performing Dealer Tech Team at our Düsseldorf office. The Dealer Tech team builds the systems that power dealer experience. This includes dealer workflows such as inventory management, listings, lead handling, billing and invoicing, as well as new capabilities that help dealers operate more efficiently.

What you’ll do:

You will own the product vision, roadmap and outcomes for our Dealer Tech domain. Your goal is to make our platform the best place for dealers to manage and grow their business online.

• Defining the product strategy and roadmap for our Dealer Tech platform
• Improving how dealers manage inventory, listings, leads and account workflows
• Owning core platform capabilities such as billing and invoicing
• Driving AI initiatives for dealer tooling, identifying opportunities where automation and AI can improve dealer workflows and platform efficiency
• Working closely with Sales and Customer Relations to understand dealer challenges and translate them into scalable product solutions
• Prioritizing initiatives based on customer impact, business value and engineering effort
• Leading product discovery through user interviews, research, data analysis, prototyping and experimentation
• Working cross-functionally with Engineering, Design and Analytics to bring solutions to market
• Ensuring we build solutions that scale across the dealer base rather than one-off features
• Defining success metrics and measuring the impact of product improvements

You will not just deliver features — you will shape how this part of the platform evolves.

What you’ll bring: 

We are looking for a high-ownership Product Manager who combines strong product thinking with a bias for action.

• 4+ years of experience in digital product management
• Experience owning a product area from discovery through delivery
• Strong analytical skills and comfort working with product data and user insights
• The ability to translate complex business and customer needs into clear product direction
• Experience working closely with commercial teams or B2B customers
• A pragmatic mindset and a bias toward shipping and learning
• Conduct user interviews and dealer conversations in German; professional proficiency in both German and English required.
• Confidence to challenge assumptions and propose better solutions when needed
• Use AI and modern product tools to accelerate research, prototyping, and workflows; interest in applying AI to improve dealer and marketplace efficiency; hands-on experimentation is a plus.

What success looks like:

• Build a deep understanding of dealer workflows and operational needs
• Establish strong collaboration with Sales and Customer Relations
• Identify high-impact opportunities in the Dealer Tech domain
• Define a clear roadmap and begin delivering measurable improvements for dealers and the business

Over time, you will help ensure dealer-facing capabilities evolve in a way that balances business needs, dealer experience and long-term platform scalability.

A culture of growth  

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.  

For a career where you can drive our business and shape your future, apply now. 

The Challenge

We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts.  Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement.  You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products.  You will be on the forefront of evangelizing Trust in the workplace.

Your Mission

• Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers

• Elevate our operational components of how we deliver towards our customers

• Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance 

• Accelerate customer solutions through knowledge of their business and best practice guidance

• Deliver proactive communication and manage mission-critical escalations

• Align customer’s roadmap with our product roadmap

• Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests.

• Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value

• Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives

• Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities.

• Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust’s revenue strategy

• Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities.

• Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.

You Are

• A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience

• Accustomed to proving return-on-investment for complex software solutions

• Motivated to drive value-based outcomes for your executive stakeholders

• Comfortable holding other stakeholders accountable and unafraid to get loud when needed

• Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs

• Steady in the face of business-critical issues and capable of handling customer escalations

• Thrive in a fast-paced environment, and skilled at prioritizing incoming requests

• Able to drive change into our teams to deliver a better customer experience

• Willing to travel, job requires (Estimated 10%)

      Your Experience Includes

• BA/BS in a relevant subject is required

• 8+ years in a client-facing role within a CSM role for strategic customers

• Proven success and genuine enthusiasm for working directly with large customer and executives

• Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management)

• Management of Strategic customers including Fortune 500 companies

• Experience coordinating, hosting, and leading strategic meetings with C level executives

• Ability to build relationships with key customer stakeholders at all levels, including C-suite level

• Strong entrepreneurial skills to excel in a complex and rapidly evolving environment

• Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology

• Experience using SFDC, Gainsight and other CS Technology applications

• An ambitious person who takes the initiative to get things done – be able to thrive in the dynamic environment that comes with a high-growth company

About the Role

At Payhawk we maintain a diverse network of partners, which includes ERP software integrators, ISVs, financial advisers and accounting firms. As a Partnership Manager you will own and maintain the relationships with existing partner accounts, while identifying and incubating new partnership opportunities.

The ideal candidate for this role has previous account management experience in channel sales or value-added reseller programs and possesses great communication and interpersonal skills. Must feel comfortable delivering presentations to small groups of people online, as well as in person. A good understanding of the SaaS sales process and proficiency in CRM software are a must. Knowledge of the fintech industry, financial accounting skills and ERP knowledge are a huge plus.

This role requires regular collaboration with Payhawk’s sales, customer success, solution engineering, marketing, and legal teams. Some business travel is expected.

Responsibilities

• Partner prospecting, acquisition and recruitment.
• Own and develop the regional partner GTM strategy.
• Sales-enablement training to the business development teams of partner companies.
• Contract negotiation.
• Lead tracking and assignments within Payhawk’s sales organization.
• Identifying and developing champions within partner companies that will promote our product internally.
• Coordination of co-marketing campaigns.
• Frequent partner performance reporting.
• Representing the company at industry conferences and events.

Requirements

• Strong communication skills in German (C1/2C2) and English on a professional level (company language)
• At least 4 years of experience in a channel management or sales-related role such as Partner Manager, Channel Manager, or Account Executive.
• Experience in a SaaS company selling products to mid-market and large companies is strongly preferred.
• Experience with the ecosystems of Oracle NetSuite, Microsoft Dynamics, Sage, or SAP is considered a plus.
• Proven track record of successfully achieving company targets.
• An energetic and highly-motivated individual with a strong desire to work in a dynamic tech start-up environment and handle ambiguity with a solutions-oriented mindset.
• Ability to think strategically and execute at both a high level and in day-to-day operations, ensuring alignment with Payhawk’s long-term goals.
• Strong data-driven decision-making abilities to track partnership performance and inform future strategies.
• Excellent verbal and written communication skills, including the ability to influence and build trust with internal and external stakeholders.
• Organizational and time-management skills.
• Bachelor in business administration or international management is preferred.
• Ability to do light travel