Role Purpose

 The QA Engineer is responsible for ensuring the quality, reliability, and performance of enterprise-level applications, particularly within financial and backend systems. This role involves designing and executing comprehensive testing strategies, developing automation frameworks, and collaborating with cross-functional teams to deliver high-quality software solutions. The individual will act as a quality advocate, providing guidance on QA processes, improving testing efficiency, and ensuring adherence to industry standards and best practices.

Key Responsibilities

• Take ownership of end-to-end QA activities, including requirement analysis, test planning, execution, and reporting.
• Collaborate with Technology Leads, Product Managers, and Business Teams to align testing strategies with business goals.
• Design, develop, and maintain automated test cases, particularly for APIs and backend systems.
• Define and implement test strategies, frameworks, and processes to improve overall testing efficiency and coverage.
• Perform manual and automated testing for enterprise-class, financial, middleware, and backend applications.
• Analyze complex system behaviors and develop detailed test plans to ensure comprehensive validation.
• Execute API testing using tools like Postman and automate using frameworks such as Rest Assured with Java.
• Conduct UI testing and automation (where applicable) using tools like Selenium WebDriver.
• Write and execute SQL queries for data validation and backend verification.
• Debug application issues using server logs and backend diagnostics.
• Coordinate testing activities across application enhancements and technical operations.
• Participate actively in Agile ceremonies such as stand-ups, sprint planning, and retrospectives.
• Track defects, manage test cases, and report issues using tools like JIRA, ALM, TestRail, or X-Ray.
• Communicate project status updates, including risks, progress, KPIs, and quality metrics to stakeholders.

Key Skills, experience and Competencies

• 5–8 years of experience in Quality Assurance and Testing, with at least 2 years of hands-on automation experience.
• Strong expertise in manual testing of enterprise and financial applications, including middleware and backend systems.
• Proficiency in API testing tools such as Postman and SOAP UI.
• Hands-on experience in API automation using Rest Assured with Java.
• Familiarity with UI testing and automation tools like Selenium WebDriver.
• Strong knowledge of SQL for writing and understanding complex queries and stored procedures.
• Experience working with Unix/Linux environments.
• Exposure to backend automation, batch job testing, and log-based debugging.
• Good understanding of Agile methodologies and QA best practices.
• Experience with test management and defect tracking tools (e.g., JIRA, ALM, TestRail, X-Ray).
• Knowledge of AWS or cloud platforms is an added advantage.
• Understanding of financial systems, payment gateways, e-wallets, and related workflows.
• Strong analytical, problem-solving, and ownership mindset.
• Excellent communication and collaboration skills.
• Ability to work independently as well as within a team environment.
• Working knowledge on Agentic AI with Github Co-pilot or relevant such AI tool.

Qualifications (if required)

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Relevant certifications in QA, Automation Testing, or Agile methodologies are a plus.

About the Job: 

As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously.

LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.

Responsibilities:

• Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
• Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
• Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
• Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
• Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
• Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.

About You:

• Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
• Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
• Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas.
• Excellent Communication: Your written and spoken communication skills are outstanding.
• Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
• Adaptability: You excel in a fast-paced and dynamic organizational setting.

Qualifications:

• 10+ Years of Enterprise (closing) Sales Experience
• Extensive experience in a senior sales role, specifically selling technical solutions to Key Accounts in the region
• Demonstrable track record of consistently meeting or exceeding quota expectations.
• You possess the expertise to navigate consultative, value-driven sales cycles with Executive-level stakeholders at Key Indian Enterprise companies.
• You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively landing and expanding business within large enterprise accounts.
• Recent experience working for an emerging technology software company is a significant plus.
• Understanding of DevOps practices and technologies, including CI/CD pipelines, automation, cloud infrastructure, and containerization.
• Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
• Travel: expected range of 25% to 50% 

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

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