ABOUT THE JOB

The Senior Manager, Procurement owns both Direct and Indirect procurement, leading a team of high-performing Buyers to directly support the Engineering, Manufacturing, Quality, and Facilities teams through successful negotiations, cradle-to-grave order management, and comprehensive supplier management. As the Procurement lead, this individual will be responsible for managing a team of buyers through the use of key metrics to quantitatively evaluate supplier performance. Successful execution of this role will ensure procured material supports the rapid needs of both engineering development programs & production planning requirements in alignment with strategic sourcing initiatives.

WHAT YOU’LL DO

• Lead cross-functional projects to achieve cost, quality, and delivery targets.
• Provide hands-on training, coaching and mentorship to develop the skills and expertise of team members.
• Drive organizational consistency and expectations through key performance indicators (KPIs).
• Support engineering & manufacturing requirements and program timelines for development & production products.
• Identify and execute cost reduction projects.
• Negotiate commercial terms and Master Supply Agreements (MSAs).
• Analyze supplier data and identify areas of opportunity for expanding and/or consolidating the ASL.
• Place purchase orders, manage suppliers, and resolve downstream issues with receiving, finance, and accounting.
• Maintain procurement-related master data in the ERP system and support required annual audits.
• Own procurement process cradle-to-grave.

QUALIFICATIONS

• Bachelor’s Degree in Business, Finance, Engineering or related disciplines required.
• 5+ years of supply chain experience in progressive roles.
• Experience with technical procurement.
• Effective written, verbal, and presentation skills.
• Ability to read drawings and blueprints.
• Exceptional analytical and organizational skills.
• Familiarity with leading ERP systems
• US Person Status is required, as this position needs to access export-controlled data

Our team conducts full system level development testing, new production acceptance testing, sub-component qualification testing and much more. In short, if it involves test, we support it. If you are interested in working in an extremely innovative and fast paced environment, where your work directly makes an impact and difference in the products that are fielded this a fantastic opportunity.

We are seeking a highly motivated and experienced individual to join our Test and Evaluation (T&E) Safety and Standards team. In this role, you will collaborate closely with T&E leadership and various business lines to establish and oversee team training, safety, and standard practices both on-site and across multiple test facilities. A key responsibility will be ensuring compliance with DCMA 8210, DoD, and ATF regulations. Additionally, you will manage safety trends and conduct predictive analysis to enhance operational safety. Join our dynamic team and contribute to building a robust Aviation T&E program that positions us as the industry leader in Unmanned Aerial Systems (UAS) products and operations.

WHAT YOU'LL DO:

• Serve as a subject matter expert for rocket motors, explosives safety, and related flight operations.
• Monitor, interpret, and implement changes to rocket motor and explosives testing processes.
• Ensure timely communications to all stakeholders, internal and external.
• Lead internal readiness reviews related to developmental test safety and related flight test safety protocols.
• Develop, implement, and manage safety management system (SMS) and operational standards programs.
• Maintain safety policies, standard operating procedures (SOPs), and checklists to ensure compliance with federal, DoD, and company requirements.
• Establish and maintain a standardized approach to creating, updating, and publishing written procedures, checklists, manuals, and other documents required for the execution of test and flight related activities.
• Serve as liaison to all DoD regulatory entities for rocket motors and explosives.
• Serve as Aviation Safety Officer (ASO) for flight operations, as required.
• Lead or assist with Safety Councils to proliferate updated requirements, review lessons learned, and share ideas for the continuous improvement of test operations.
• Be prepared to conduct safety investigations into test related incidents and report findings to Anduril leadership as required.
• Review all incidents, track derivative issues, and ensure closure of all issues with subsequent out briefings that connect root cause analysis to root cause corrective actions.
• Maintain the Mishap Response Plan (MRP) for test, flight, and ground related activities.
• Track statistical data relating to test related incidents for trend analysis and potential corrective recommendations.

REQUIRED QUALIFICATIONS:

• Extremely organized and detail-oriented.
• Excellent communication and leadership skills.
• A sincere commitment to a positive, inclusive, and collaborative culture.
• Experience with Safety Management System (SMS) and quality programs.
• Strong knowledge of ATF, DoD, DCMA, and additional rocket motor and explosives regulations.
• Ability to build relationships and collaborate with internal and external stakeholders, including regulatory agencies.
• Knowledge of R&D test policy creation / writing.
• Familiarity with US Military safety investigation processes.
• Knowledge of training requirements, currency, and proficiency.
• Experience with incident response / pre-accident planning.
• Ability to obtain and maintain a security clearance.
• Ability to travel on an as needed basis.

PREFERRED QUALIFICATIONS

• Military aviation and/or Explosive Ordnance Disposal (EOD) background.
• Experience in aviation flight instruction, flight standardization, and/or flight safety.
• Prior Government Flight Representative (GFR), Government Ground Representative (GGR), or Contract Safety Representative (CSR) experience.
• Familiarity with DoD Manual 4145.26 Contractor’s Safety Manual for Ammunition and Explosives.
• Familiarity with DCMA 8210-1D Contractor’s Flight and Ground Operations
• Familiarity with ATF regulations related to explosives.
• UAS experience as either an operator or technician.
• Formal safety training (DoD, ATF, FAA, military, etc.).
• Familiarity with data analytics / statistical analysis.
• Familiarity with test / experimental processes.
• Familiarity with the technical writing process.

Anduril’s Rocket Motor Systems group is seeking a Program Quality Engineer to join our team in McHenry Mississippi. The Rocket Motor Systems team designs, develops, and manufactures next-generation solid rocket motors for defense and space applications at Anduril.

As a Sr. Program Quality Engineer, you will work inside and outside the organization to define and execute processes that deliver reliable products. The right person for this role has expert knowledge of manufacturing, quality assurance, and quality planning, with drive for continuous improvement. If you are someone who loves to build world-class Quality processes, work hands-on in a fast-paced, collaborative environment, and be accountable for results, then this role is for you.

WHAT YOU’LL DO

• Lead the implementation and management of specific customer quality flow down requirements throughout the contract lifecycle, including supplier flow down.
• Lead the creation of Program Quality Plans to support administration of customer and internal quality requirements to Anduril program teams and supply base.
• Lead the development of Product Control Plans (PCP) and Inspection Plans (IP) to support program-specific requirements.
• Support supplier, customer, and internal audit activities.
• Support cross-functional team using structured problem-solving Root Cause Analysis (RCA) methodologies to identify Corrective and Preventative Actions (CAPA) and drive continuous improvement.
• Support program-specific nonconformance management and material review board (MRB) activities.
• Support, conduct, and/or monitor product and process assessments.
• Support the review and administration of customer deliverable data package content to ensure As-Built Configuration List (ABCL) and other contract deliverable requirements are met.
• Support Qualification Testing and First Article Inspection (FAI) activities.
• Support supply base capability and risk assessments and monitoring supplier performance.
• Support Engineering Change Control Board (CCB) activities.
• Interface with program management, customers, suppliers, cross-functional leadership, and, when applicable, government representatives and Defense Contract Management Agency (DCMA).
• Provide Quality and technical support for development of production readiness information, including component verification, test article acceptance testing surveillance, control of nonconforming material life cycle, utilizing measures and metrics to identify trends and drive continuous improvement.
• Provide quality inputs to support internal and external program reviews.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in engineering (Aerospace, Mechanical, Electrical, Industrial, or Manufacturing), Quality Management, or a related technical field.
• 3+ years of progressive experience in Quality Engineering, with a significant portion in a Program Quality or Supplier Quality role within the aerospace, defense, automotive, or other highly regulated hardware development and manufacturing industries.
• Demonstrated expertise in interpreting and implementing industry quality standards (e.g., AS9100, ISO9001) and customer-specific flow-down requirements.
• Strong proficiency in quality tools and methodologies including Root Cause Analysis (RCA), Corrective and Preventative Actions (CAPA), Nonconformance management, FAI (AS9102), GD&T, Control Plans, and Inspection Plans.
• Experience with Production Part Approval Process (PPAP) or equivalent qualification methodologies.
• Ability to read and interpret complex engineering drawings, specifications, and contractual documents.
• Excellent communication, interpersonal, and presentation skills, with the ability to influence and collaborate effectively across all levels of an organization and with external stakeholders.
• Proven ability to lead, drive initiatives autonomously, and make sound decisions in a fast-paced, dynamic environment.
• Must be able to obtain a Federal Explosives License through the BATFE.
• Must be able to obtain and maintain a U.S. Security Clearance.
• Ability to travel up to 25%.

PREFERRED QUALIFICATIONS

• Master’s degree in engineering or related technical discipline or 7+ years of quality engineering experience.
• Relevant certifications (e.g., ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA), Lean Six Sigma Green (LSSGB) or Black Belt (LSSBB), Project Management Professional (PMP), AS9100 Certified Lead Auditor).
• Direct experience interfacing with government representatives such as DCMA (Defense Contract Management Agency) Quality Assurance Representatives.
• Proficiency with ERP/MRP systems (e.g., Oracle) and PLM software.
• Experience as a Project Manager.
• Experience with statistical process control (SPC) and advanced statistical analysis.
• Experience creating quality plans, product control plans (PCP), and inspection plans (IP) from internal and external requirements.

ABOUT THE TEAM

As Production Program Manager you will report to the Head of Production in overseeing the manufacturing and production lifecycle. You will work cross functionally with engineering, supply chain, operations, quality, program management, growth, and leadership teams to ensure the successful execution of production programs. Your role is critical in driving efficiency, managing schedules, mitigating risks, and ensuring that projects are delivered on time, within scope, and on a budget.

If you possess a good foundation for manufacturing operational excellence coupled with determination/grit, join us in shaping the future of military might. Your work will not only translate prototypes for scalable production but also change the balance of defense capabilities on a global scale. Apply now and become a vital part of our mission to secure a safer tomorrow.

WHAT YOU'LL DO

• Process Optimization – Drive continuous improvement initiatives aligned with our COGs objectives to enhance production efficiency, scalability, and cost effectiveness during the development and pre-production phase.
• Budget & Cost Control – Monitor project budgets, track progress and ensure we are continually focused on identifying and solving issues to enable a successful transition to full scale production.
• Stakeholder Communication – Provide regular updates to internal teams and leadership, ensuring transparency on project status, risks, and solutions.
• Resource Management – Ensure appropriate allocation of materials, labor and equipment to meet production readiness goals.
• Risk Management – Identify, assess, and mitigate potential risks and roadblocks that could impact project timelines or operational readiness.
• Cross Functional Collaboration – Coordinate between engineering, supply chain, manufacturing, program management, growth, quality and leadership teams to align pre-production efforts with business objectives leading up to program transition to full scale production.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Engineering, Operations Management or related field
• 8+ years of experience in operations program management, production, manufacturing, preferably in defense, aerospace, or complex hardware industries
• Strong understanding of manufacturing processes, supply chain management, and production workflows
• Experience launching new products with condensed timelines
• Experience with project management methodologies (Agile, Lean, TPS, Six Sigma, etc.)
• Proficiency in project management tools (Jira, Confluence, MS Project, Gantt Charts)
• Excellent problem-solving, analytical, and organizational skills
• Strong communication and leadership abilities to influence and align cross functional teams
• Ability to work in a fast-paced, dynamic environment with evolving priorities
• Eligible to obtain and maintain an active U.S. security clearance

PREFERRED QUALIFICATIONS

• Experience in defense, aerospace, or automotive manufacturing
• Experience with ERP, MRP, MES, PLM systems

ABOUT THE TEAM

Anduril Rocket Motor Systems is seeking an accomplished Senior Manager of Developmental Operations to oversee the development manufacturing activities of Rocket Motor Systems at our state-of-the-art facilities. In this strategic role, you will be instrumental in establishing, managing, and optimizing developmental operations processes for our cutting-edge rocket motor systems, ensuring top-tier quality and efficiency while preparing for the transition to full-rate production.

WHAT YOU'LL DO

• Embrace the ownership and leadership for the growth of developmental operations to include maturing processes, improving workflows, and defining systems in alignment with Anduril’s rigorous AS9100 quality management system, EHS systems, and drive efficiency improvements through continuous improvement efforts. Functions will include:
• Tooling design and fabrication
• Chemical manufacturing
• Testing
• Hardware integration
• Electrical Engineering Systems
• Managing a diverse organization of 50+ engineers, technicians, and operators across multiple shifts as well as weekends.
• Drive the strategic planning and execution of production schedules, ensuring timely delivery of rocket motor systems to meet customer requirements and contractual obligations.
• Implement best practices for lean manufacturing and continuous improvement to optimize production operations and reduce costs.
• Collaborate closely with engineering, quality assurance, supply chain, and program management teams to ensure alignment with operations capacity so as to deliver seamless integration of new products and technologies into the production line.
• Partner with the EHS team to develop and maintain a robust safety program, ensuring compliance with industry regulations and company policies to maintain a safe working environment.
• Manage and mentor a team of production leaders and supervisors, operators, and support staff, fostering a culture of excellence and accountability.
• Oversee professional development of the teams including succession planning, individual growth, and talent retention/acquisition
• Leverage ERP/MES capabilities to create detailed reports and analyses on production metrics, identifying trends and recommending solutions to enhance operational performance.
• Serve as the primary point of contact for all matters related to developmental operations, liaising with internal stakeholders and external partners.
• Oversee professional development of the teams including succession planning, individual growth, and talent retention/acquisition.

QUALIFICATIONS

• Bachelor’s degree in Engineering, Operations Management, or a related field; Master’s degree or MBA preferred.
• Minimum of 7 years of experience in production or manufacturing management within the aerospace, defense, energetics, or related industry.
• Proven track record of successfully leading low rate production operations of highly hazardous materials with a focus on EHS, quality, efficiency, and scalability.
• Strong leadership skills with experience in team building, coaching, and performance management.
• In-depth knowledge of lean manufacturing principles, process improvement, and production planning.
• Excellent problem-solving abilities and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to engage effectively at all levels of the organization and with external partners.
• U.S. Person status is required as this position needs to access export controlled data.

PREFERRED QUALIFICATIONS

• Experience with rocket motor systems or similar high-complexity defense products.
• Experience with managing teams of 25 or more individuals.
• 10 years of experience in production or manufacturing management within the aerospace, defense, energetics, or related industry
• Familiarity with AS9100 or similar quality management systems.
• Active security clearance or ability to obtain one.

Title:                 Manager, North America Operations 

Reports to:     Senior Manager, North America Transportation 

Location:        Onsite – Southaven, MS Distribution Center

KEY RESPONSIBILITIES

The Manager, NA Operations is a key member of our Transportation and DC Operations team in North America. This individual will play a key role in Transportation strategy and execution across prepaid, collect (CPU), carrier management, intercompany transfers, and Transportation Management System (TMS) administration. In addition, the Manager assists with distribution excellence, operational efficiency, and continuous process improvement to ensure service, cost, and performance objectives are consistently achieved. This is a hands-on role requiring strong cross-functional collaboration, data-driven decision-making, and a continuous improvement mindset.

Specifically, the Manager, NA Operations will support the Logistics team by:   

• Oversee carrier selection, rate negotiation support, performance management, and relationship development.
• Monitor freight spend, identify cost-saving opportunities, and drive optimization initiatives.
• Resolve transportation disruptions proactively while minimizing cost and service impact.
• Partner with DC leadership to ensure seamless inbound and outbound execution.
• Drive operational efficiency in receiving, shipping, inventory movements, and intercompany transfers.
• Lead continuous improvement initiatives across departments
• Analyze transportation and distribution data to identify trends, inefficiencies, and opportunities.
• Drive improvement in the customer experience associated with SharkNinja B2B/DTC.
• Drive improvement in warehousing, KPI’s, handling costs, performance, and customer satisfaction levels across the US.
• Build and maintain partnerships with 3PL teams and carriers to drive customer satisfaction, deliver on growth and drive continuous improvement.
• Take on additional logistics or operations projects as requested (e.g. DTC fulfillment, IB Transportation, light manufacturing). 

PROFESSIONAL EXPERIENCE/QUALIFICATIONS 

The ideal candidate will bring hands-on experience in transportation and distribution environments, with a proven ability to execute efficiently in fast-paced settings. They demonstrate ownership of carrier performance, freight spend management, and daily operational flow while proactively resolving disruptions to protect service and cost targets. This individual partners effectively with transportation and distribution center leadership, along with cross-functional teams to ensure seamless inbound and outbound execution. They leverage data and KPIs to identify inefficiencies, drive continuous improvement initiatives, and implement process enhancements that improve service levels and operational performance. Above all, they combine analytical thinking with practical execution to deliver measurable, sustainable results.

The ideal candidate for this Manager role will have: 

• Experience in DC Operations, focusing on operational execution for both retail and DTC shipments. 

• Management or coordination of multi-site operations. 

• Cross-functional teamwork to implement operational changes and improvements. 

• Use of KPIs to monitor and report on operational performance.  

• Operational interaction with 3PL providers to enhance efficiency and reduce costs. 

• Understanding of freight solutions including FTL, LTL, IMDL, etc. 

• Proactive problem-solving abilities in a dynamic, fast-paced environment. 

• Strong communication skills to maintain internal and external relationships. 
• Commitment to meeting deadlines and following through on tasks. 

EDUCATION & EXPERIENCE 

• Bachelor’s degree in Supply Chain, Business, Operations Management, or related field preferred.
• 5+ years of progressive experience in transportation, distribution, or supply chain operations.
• Strong knowledge of freight management (LTL, FTL, intermodal preferred).
• Proven experience in carrier management and freight cost optimization.
• Strong analytical skills with proficiency in Excel and reporting tools.

 OTHER REQUIREMENTS 

• Travel Required - up to 25% 

• Flexible work schedule to accommodate virtual meetings with other regions 

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Jackson county and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement 
• Implementing value based care tools and technology products in primary care
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. 

Position Highlights

This is a Onsite Role in Southhaven, MS

• Full Time: Mon-Fri 8:00am-4:30pm CST
• Will be responsible for ensuring workflow integrity
• Leading in daily team huddles
• Accumulating daily production data and reporting to team members as well as leader
• Motivating teams to achieve production expectations
• Administrative tasks such as answering calls, managing faxes and incoming requests
• Face-to-face interaction with the public delivering exceptional customer service.  
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Understanding of basic health information management practices
• Familiarity with medical records
• Fundamental knowledge of HIPAA regulations & importance of patient privacy
• Technical proficiency & general computer skills for data entry
• Document imaging and communication
• Competence in handling administrative tasks such as answering calls, managing faxes & incoming requests, organized and goal focused. 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. 
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes. 
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical and Dental through United Healthcare. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV and Yardi.  

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude. 

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $130,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

VSC Fire and Security in Jackson, Mississippi is seeking candidates for the position of Project Manager.  

What we offer:

• Excellent pay based on experience
• Company vehicle and fuel card for applicable positions
• Company cell phone and/or tablet for applicable positions
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Employee apparel program
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• Boot Allowance
• NICET certification test reimbursement
• Opportunities for training and advancement
• All needed Personal Protective Equipment (PPE) provided

What you need:

• Three to five years of experience in project management in sprinkler or integrated systems.
• Ensure compliance with all company, local, state, and federal regulations including but not limited to fire, NFPA, building and safety.
• Schedule projects in logical steps to meet budget and time deadlines for the subcontractors.
• Work closely with sales and design personnel regarding project specifications, manpower needs, and change orders.
• Review construction contract documents and coordinate with sub‐contractors and General Contractors to gather the required information for each project.
• Obtain or determine project schedule and convey all pertinent deadlines to the VSC team including design start, listing, and POJ dates.
• Project communication and documentation including preparing, issuing and follow‐up for ASIs, RFIs, change orders, subcontracts, and purchase orders while monitoring budget to increase profit.
• Monitor and enforce safety policies and procedures.
• Exceptional attention to detail and communication skills, and ability to meet deadlines.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required!):
  • Ability to use AutoCAD or SprinkCAD.

What you will do:

• Work closely with estimators and designers to gather the information needed for production of sprinkler system drawings, hydraulic calculations, seismic brace calculations, and material/equipment schedules. Submit stock lists for projects to fabrication and approve fabrication quotes. Order additional material needed for installation of projects. Coordinate installation start and material delivery dates with VSC installation superintendents.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.