About the Role:
We’re looking for a highly organized and technically minded CRM & Marketing Operations Associate to support campaign execution across multiple brands within our portfolio, as well as support and onboarding for new clients. This role will report directly to the Trivelta CRM Manager and the product manager for Bonus & Marketing Engineering. In this role, you will work closely with both marketing and engineering teams to ensure campaigns are delivered accurately, on time, and aligned with business goals.

This is an ideal role for someone who thrives at the intersection of operations, marketing
technology, and creative execution.

Key Responsibilities:

• Assist in building, testing, and deploying campaigns across various channels: email, push, in-app messaging via Braze
• Partner with product, engineering, and marketing teams to ensure CRM workflows are technically sound and meet user targeting requirements
• Perform QA and troubleshooting for dynamic content, personalization logic, segmentation, and deliverability creative input abnormalities
• Help maintain campaign calendars, documentation, and asset libraries across brands
• Collaborate with lifecycle and promotional initiatives, contributing both operational and creative input
• Support performance tracking, innovation, reporting, and flagging of issues or abnormalities

Qualifications:

• Experience in CRM Operations, email marketing, automation, or a similar support function
• Familiarity with Braze or a comparable CRM platform
• Experience and/or interest in the American sports and casino gaming industry
• Working knowledge of HTML, Liquid and player segmentation
• Detail-oriented with strong organizational and problem-solving skills
• Comfortable communicating across teams, including engineering
• Passion for digital products in sports, gaming, or entertainment

WHY YOU WANT THIS ROLE:

Ready to level up your media buying career with a world-class US company—all from the comfort of your home?

This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.

At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.

If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.

MUST HAVE:

• Hands-on experience running social or native ad campaigns across platforms like Meta, TikTok, Pinterest, Taboola, Outbrain
• Proven ability to monitor and optimize campaign performance using data
• Strong attention to detail with a focus on executional excellence and task management
• Ability to collaborate across functions and communicate clearly in a remote work environment
• Display an attitude of positivity and willingness to embrace change, not getting discouraged when business or cross-functional needs change
• Passion for performance marketing and a desire to grow within the Make Money/Manage Money vertical of our largest brand, FinanceBuzz

***This role will require occasional campaign monitoring after hours or on weekends, as needed.

EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns

YOUR ROLE 

Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.

OUTCOMES

• Execute and manage social and native ad campaigns across platforms such Meta and Taboola
• Monitor daily performance metrics and implement optimizations to creative, bids, and placements
• Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
• Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
• Conduct competitor research and performance audits to surface new testing opportunities
• Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
• Maintain campaign documentation and update performance trackers regularly to support team throughput

COMPETENCIES

• Execution-Oriented: Manages deliverables independently and consistently follows through on tasks that enable campaign momentum and growth.
• Detail-Driven: Demonstrates accuracy in reporting, campaign QA, and implementation of optimizations.
• Organized and Fast-Learning: You prioritize competing tasks effectively and quickly pick up on new trends or approaches to optimize your campaigns.
• Analytical Thinker: Understand key ad metrics and translate data into actionable strategies that improve funnel performance.
• Collaborative: Works effectively across team lines with buyers, content creators, and analysts to move campaigns forward.
• Curious & Analytical: Asks the right questions, seeks to understand performance drivers, and uses data to guide recommendations.
• Proactive Communicator: Provides regular updates, flags issues early, and clearly communicates changes or learnings to stakeholders.
• Coachability: Open to feedback, quickly applies learnings, and demonstrates a strong desire to grow into a more strategic buyer.

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

About the Role

The KAM Affiliates is the commercial owner of the affiliate partner relationships that drive new user acquisition into the funnel. While this role sits within the Onboarding team, it operates at the intersection of commercial development, partner management, and lifecycle marketing  making it uniquely cross-functional.
Your core mission is simple but demanding: grow the volume of high-quality First-Time Depositors (FTDs) coming through affiliate channels by building stronger partnerships, removing friction from affiliate workflows, and creating the conditions that make it easy and commercially attractive for partners to send more users your way.
This is not a passive account management role. You are expected to think like a business developer, act like an operator, and communicate like a partner success manager.

Core Responsibilities
Commercial & Partner Management

• Own the end-to-end commercial relationship with a portfolio of affiliate partners: negotiate terms, manage commission structures, and identify upsell opportunities within existing partnerships.
• Proactively identify and onboard new affiliate partners that align with the company's B2C acquisition strategy.
• Conduct regular business reviews with key affiliates analyze their funnel performance, share insights, and co-develop action plans to increase FTD volumes.
• Be the primary point of contact for all affiliate inquiries, escalations, and commercial negotiations.
• Maintain a healthy pipeline of new and existing affiliate opportunities, tracked and reported on a regular cadence.

Process & Enablement

• Map and audit the current affiliate onboarding and operational workflow; identify friction points that slow down partner activation or reduce partner motivation to send traffic.
• Design and implement process improvements that make it faster, simpler, and more rewarding for affiliates to operate and scale with the company.
• Build and maintain affiliate-facing materials: onboarding guides, commission calculators, creative asset kits, and performance reports.
• Work with Product and Tech to improve affiliate portal tooling, tracking accuracy, and payout processes.

Cross-functional Collaboration

• Work closely with the CRM Lead to align on user quality standards: ensure that affiliates are sending users who are set up for activation, not just registration.
• Collaborate with the Onboarding Lead (Thomas Barrett) to ensure a seamless experience between affiliate referral and in-product onboarding.
• Partner with the BI Lead to build affiliate performance dashboards and maintain accurate FTD attribution.
• Coordinate with Finance on commission reconciliation, payout schedules, and fraud controls.

Requirements

• 3+ years of experience in affiliate management, partnership development, or commercial account management  ideally in a B2C SaaS, fintech, or digital product environment.
• Proven track record of growing affiliate-driven revenue or user acquisition metrics.
• Strong commercial acumen: comfortable negotiating deals, structuring commission models (CPA, RevShare, hybrid), and managing partner P&Ls.
• Data-driven approach to partner performance: able to pull reports, interpret conversion funnels, and translate data into clear actions for partners.
• Excellent relationship management skills build trust quickly and maintain it over time.
• Solid understanding of affiliate tracking technology (postback URLs, pixel tracking, attribution platforms like Impact, PartnerStack, or similar).
• Strong written and verbal communication in English; Spanish is a strong plus.

Nice to Have

• Experience working with affiliate networks vs. direct partnerships  and knowing when each model is the right fit.
• Familiarity with CRM tools and lifecycle marketing concepts (understanding what a "quality user" looks like post-acquisition).
• Background in fraud detection or traffic quality management within affiliate channels.
• Experience in a growth-stage company where processes need to be built, not just followed.