Your responsibilities as a Senior Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points.
• You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements.
• You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities.
• You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.

Overall, your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as Airlines, cartage, customs, trade lane management, and warehousing.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including trucking movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Pre-requisites:

• A successfully completed apprenticeship or a BA/BS degree in Logistics, Supply Chain, or Business
• 3+ years of experience in freight forwarding, logistics / supply chain, or Air carrier operations (Air freight knowledge is a strongly preferred)
• Fluent in English and Italian (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments 
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

If you are interested, please submit your resume in English. Thank you!

#LI-onsite

Your responsibilities as a Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior 
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Prerequisites:

• BA/BS Degree or completed professional training as forwarding agent
• 1-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations (Air freight knowledge is a plus)
• Fluent in Italian and English (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management, be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing
• Teamwork and relationship building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

#LI-onsite

What we do

Join a team of passionate and hard working entrepreneurs to transform healthcare! 

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

What you'll do

Implementing our ambitious expansion plan in Italy, we joined forces with Vettore Medical and we are now looking for a Software Engineer to join our tech team in Milano.

Our mission is simple: every product we build improves the daily life of healthcare professionals and patients. Joining Doctolib, you will be part of a team of 400+ software engineers: you will be writing high-quality, secure, performant and well-tested code that helps thousands of healthcare professionals spend more time caring for their patients, deploying it to some of the largest medical facilities in Europe. 

As a Software Engineer II in the Vettore Medical team, you will be working on a cloud SaaS solution for clinics and medical offices. You will join a small feature team and be responsible for evolving the product and integrating it within our ecosystem.

Your responsibilities include but are not limited to:

• Designing and implementing new features using Microsoft technologies (C#, ASP.NET, .NET Core, TypeScript, Visual Studio...);
• Identifying opportunities to improve engineering standards, tooling and processes;
• Work closely with product and other tech teams (infrastructure, security, tooling...) to help define our roadmap.

Who you are

Before you read on, if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply!

You could be our next team mate if you:

• Know object-oriented coding languages (C#, Java...);
• Have worked with Javascript, Typescript, HTML or CSS;
• Are comfortable having conversations in English;
• You write test-driven pragmatically engineered code and are eager to learn.

What we offer

• Supplementary Health Insurance
• Partnership for retirement funds with Ciao Elsa
• Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work abroad 10 days per year
• Sport Partnership with Wellhub
• Reimbursement of public transportation
• Lunch tickets

The interview process

• Recruiter Interview
• Coding Interview
• System Design Interview
• Behavioral Interview!

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

What we do

Join a team of passionate and hard working entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

What you'll do

We are looking for a Senior Software Engineer to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology.

You will work with the team to extract the Patient Base Capability from the monolith to an isolated service and to add new functionalities to the doctor-to-patients communication engine.

We're looking for an all round role: you will help build the product with our Product Manager, coding, deploying and working with feedback from users. Here's an idea of your daily schedule:

• 60% on designing and implementing new features, according to the roadmap;
• 20% on tech tasks (stability, security, technical debt, you name it!);
• 20% on bug fixes in order to have a healthy platform.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

• You are comfortable with English, as our team is international;
• You have a solid software development experience, with technologies such as Java, Kotlin, Spring Boot, Ruby on Rails. Your main expertise is on the backend - this will be required for the role;
• You are familiar and have experience working with large distributed systems.

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Relocation support in case of international mobility

The interview process

• Recruiter Interview
• Technical Interviews
• Behavioral Interview
• Reference Check and Offer!

Job details

• Permanent position
• Full-time
• Milan, Italy
• Start date: As soon as possible

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights (but not for applications).

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

The Senior Enterprise Account Executive is responsible for driving revenue growth within a named portfolio of strategic enterprise accounts aligned to one of Behavox’s core verticals: Banking and Capital Markets, Asset and Wealth Management, Private Equity, or Commodities. The role focuses on new business acquisition and expansion within highly complex customer environments, managing larger deal sizes involving broader buying groups, multiple business units, and higher organizational complexity than BCL3 roles, while maintaining ownership of selective renewals within their account set.

This role owns the full commercial sales lifecycle for strategic accounts, including AE-led outbound prospecting, opportunity shaping, value articulation to both above-the-line business stakeholders and below-the-line functional buyers, commercial negotiation, and contract execution for the Behavox Controls Platform. The Senior Account Executive is accountable for shaping and advancing the commercial value case by aligning customer strategic objectives, economic outcomes, and executive priorities to the buying decision, and for maintaining durable executive relationships across complex stakeholder environments. The role operates with greater autonomy over deal strategy, stakeholder navigation, and commercial sequencing while executing within established go-to-market strategy and commercial frameworks. Disciplined pipeline management, forecasting accuracy, and sales hygiene in HubSpot are required to support predictability across a strategic book of business. Following initial contract signature, the role retains commercial ownership of the account and partners with Customer Success to drive value-led expansion and renewals.

What You'll Bring

1. Executive enterprise buying dynamics – Deep knowledge of how senior executives in large, regulated financial institutions evaluate strategic investments across multiple business units and stakeholder groups.
2. Advanced vertical business and regulatory context – Strong understanding of the business models, regulatory pressures, and control challenges shaping strategic priorities within the assigned industry vertical.
3. Behavox Controls Platform strategic value – Knowledge of how the platform supports enterprise-wide risk, compliance, and operational objectives, and how that value is positioned to executive and business unit leaders.
4. Complex multi-stakeholder deal economics – Knowledge of high-value enterprise sales involving multiple buyers, budget owners, and approval paths across business units.
5. Strategic account lifecycle management – Understanding of how executive alignment, cross-business adoption, and commercial stewardship support sustained growth within strategic accounts.

What You'll Do

1. Strategic outbound prospecting and pipeline ownership – Owns outbound pipeline generation within a strategic named account portfolio, with heavy reliance on direct AE-led prospecting and partnership with SDR and Marketing to engage senior executive and functional stakeholders across business units.
2. Complex enterprise deal leadership – Owns end-to-end commercial execution for large, complex opportunities involving multiple buying groups, setting deal strategy, stakeholder engagement plans, and negotiation approach through close.
3. Executive-level value-based selling – Owns the articulation and progression of a strategic value case for the Behavox Controls Platform by linking enterprise objectives, economic impact, and executive priorities to the buying decision.
4. Advanced commercial negotiation, deal governance, and CRM hygiene – Leads complex pricing and commercial negotiations, structures non-standard deal terms within approval frameworks, and maintains high-fidelity pipeline, activity, and forecast hygiene in HubSpot.
5. Strategic post-signature account ownership – Retains commercial ownership after close, maintaining executive relationships and working with Customer Success to identify, scope, and close expansion opportunities across business units.

What We Offer

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

About Our Process

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.

We are looking for a Senior Product Manager to join the Practice Efficiency team in Milan.

As a Senior Product Manager for Doctolib Telehealth, you'll shape how millions of patients and healthcare professionals connect remotely across Europe. With over 10 million patients already using Doctolib Telehealth annually, you'll define both the immediate user experience and the long-term vision for synchronous and asynchronous remote consultations. Working at the intersection of product strategy, clinical expertise, and AI innovation, you'll own the full healthcare professional user experience while collaborating closely with teams across doctor-patient communication, patient data, and the broader patient domain. This is a global role where you'll work across multiple European healthcare markets to ensure Doctolib Telehealth succeeds at scale.

Your responsibilities include but are not limited to:

• Define and execute the product vision, strategy, and roadmap for Doctolib's telehealth capabilities within the Remote Care stream
• Drive both short-term product execution and long-term strategic vision for synchronous and asynchronous remote consultations
• Make high-level architectural choices in close collaboration with your engineering counterpart, bringing a tech-savvy approach to product decisions
• Collaborate with engineers, designers, clinical experts, and go-to-market stakeholders to build solutions serving multiple user personas across all Doctolib markets
• Conduct user research and competitive analysis to identify unmet needs and drive data-grounded prioritization
• Foster a culture of collaboration, innovation, and continuous learning within the broader product management team, with the potential to lead other product managers

Who you are

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Have at least 5 years of experience in Product Management, working with developers, designers, customers, stakeholders, and leadership (Technical Product Management is a plus)
• Base your strategic product decisions on a strong analytical mindset grounded in data and customer needs, solving complex problems
• Have developed and launched products in a large-scale SaaS or B2B environment with demonstrated ability to iterate on live products
• Have the strategic vision to define where a product should go and the operational rigor to make it happen
• Are fluent in English (German or French is a plus)

Now it would be fantastic if you:

• Have experience in the healthcare industry and/or in leveraging advanced technology such as AI
• Have experience with telehealth, remote care, or digital health products
• Are familiar with multi-market, multi-regulatory environments in Europe

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process

• Recruiter Interview
• Manager Interview
• Case Study
• Final Interview
• At least one reference check

Job details

• Permanent position
• Full-Time
• Milan
• Start date: As soon as possible
• Compensation: fix + 10% bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

Join our mission, join Doctolib!

We are looking for a B2C Marketing Intern to join our B2C Marketing team in Milan. 

Doctolib operates in dynamic and competitive markets. We contribute to the digitalization of healthcare systems, improving accessibility to care and simplifying practitioners' work-life across France, Germany and Italy. 

As part of our Italian B2C Marketing team, you will play a crucial role in designing the strategy and monitoring the execution of scalable, multi-channel marketing solutions that drive growth and engagement in our Patient community.

What you’ll do

Your responsibilities include but are not limited to:

• Support the team in coordinating social media activities with agency partners, including project management tasks such as tracking timelines and deliverables to ensure smooth execution
• Support the creation of paid social media creatives by developing engaging visual and written content for paid social campaigns, ensuring alignment with brand guidelines and campaign objectives
• Handle B2B2C engagement activities, overseeing the ordering, inventory and distribution of marketing materials (posters, flyers, brochures) to doctors and salespeople while ensuring timely delivery and effective utilization
• Manage reputation and review monitoring across various platforms (e.g., Google, Trustpilot, etc.), ensuring timely, professional and empathetic communication to maintain brand reputation and patient satisfaction.

Working with us, you will:

• work with the local B2C Marketing team, having a chance to experience first-hand the impact Doctolib has on the healthcare system
• gain hands-on experience in digital marketing, contributing to the discussion on how to effectively deploy and monitor Doctolib's marketing investment across different marketing channels and medical clusters
• be part of a dynamic, fast-growing and international team, with freedom and ownership of your own work streams and responsibilities.

Who you are 

Before you read on - if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next teammate if you: 

• speak native-level Italian (C2)
• are fluent in English (C1)
• have an AI-first approach
• showcase strong attention to detail and ownership of your own work streams
• have experience with graphic design tools (e.g., Canva, Lovable) and strong creativity to produce impactful media assets.

Now, it would be fantastic if you:

• have previous experience in B2C Marketing or you completed school/work projects around omnichannel digital strategy
• have previous experience working in fast paced environments
• are passionate or have previous experience in the healthcare industry
• fluently speak one or more languages such as French and/or German.

What we offer 

• A detailed, structured and individual onboarding program within our Doctolib Academy
• Reimbursement of public transportation (ATM)
• Electronic meal vouchers (€8.00 per worked day), Foorban fridges and office breakfast
• A flexible workplace policy offering up to 2 days of hybrid work per week 
• A modern, attractive office in Milan, including regular breakfast offers, gym and other benefits
• Regular team building workshops and other company events
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Free mental health and coaching services through our partner Moka.care.

The Interview Process

• Online interview with a team member
• Onsite interview with your future Manager, including a case study 
• Offer!

Job Details

• Contract type: internship (full-time, 40h/week)
• Duration: 6 months
• Workplace: Milan
• Monthly allowance: €1000 gross per month
• Start date: asap.

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

Doctolib’s Engineering environment is rich and we are building innovative products and features aiming each day to ease doctors' and patient life.

We are looking for our next Engineering Manager to join our tech domains in Milan. You will join a team of hard working entrepreneurs, who are passionate about transforming healthcare and play an active role in shaping a fast-growing company from day one!

What you'll do

We are looking for an Engineering Manager to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology. 

You will be both a technical leader and a people manager, coaching and training your team members while building an amazing engineering organization at Doctolib. In this role, you will:

• Lead a high performing collaborative team of 5+ members to ensure business objectives are met as a team;
• Partner with talent & people teams to recruit, develop and retain talent;
• Build, lead, and empower a user centric team, that delivers best in class internal and external user satisfaction;
• Be the end-to-end owner of the team’s production, quality, and delivery while having positive team engagement scores;
• Set standards and exceed security, reliability, performance and scalability requirements that are needed to continue to be the most trusted e-health SaaS;
• Mentor and coach your team members to help them get even better every day; 
• Participate in architecture reviews to ensure that the solution delivered by your team meets Doctolib quality standards;
• Lead cross functional initiatives to up-level our engineering team.

Who you are

Our ideal candidate would have the following skills, but if you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply! 

• You have at least 6+ years of software engineering experience and 3+ years of management experience;
• You’re eager to be hands on with our stack: our backend is mostly Ruby now, but evolving to Java and Kotlin;
• You understand the value of testing your code, individually or functionally, for each new feature or bugfix;
• You have the ability to adapt to the most efficient technologies to solve issues;
• You have proven experiences developing efficient, maintainable and secure products;
• You’re fluent in English.

What we offer

• Supplementary Health Insurance
• Partnership for retirement funds with Ciao Elsa
• Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work from abroad 10 days per year
• Sport Partnership with WellHub
• Reimbursement of public transportation
• Lunch tickets

The interview process

1. Recruiter Interview
2. System Design Interview
3. Behavioral Interview
4. EM Case
5. Offer! 

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! 

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. 

Please contact hr.dataprivacy(AT)doctolib.com to exercise your rights (but not for applications).

Doctolib is looking for a medical data intern to join the Terminology and ontology team within our Medical Excellence department and contribute to medical initiatives with a direct impact on public health. You will work directly with the Terminology and ontology team leader.

We collaborate closely with healthcare professionals (doctors, physiotherapists, etc.). You will participate in the development of our Patient Mobile App in Italy which enables the patient to book appointments, manage his health data, share them with his medical practitioners and be better-informed on health subjects.

Your missions include, but are not limited to:

• Collect and format the different set of terms we will need to describe pathologies, allergies, treatments… based on standard terminologies (like ICD10 or SNOMED CT)
• Adapt the labels of these terms to provide patient understandable labels
• Translate labels from english to italian
• Choose/filter the terms to use. Validate your choices with medical experts.
• Share your work and methodology with the terminology team and the product team
• Deliver these set of terms to the tech teams using the right format

Expected Qualities for This Role

Before you continue reading, if you don’t have the exact profile described below, but you believe this job description aligns with your skills and needs, we still encourage you to apply! You could be our next collaborator in the terminology team if you have:

• Medical skills (your diploma integrates medical domain learning).
• Medical data or Terminology skills (like ICD10, SNOMED CT…).
• Word and Excel.
• Python programming.
• Attention to detail and rigor.
• Italian speaker.
• Good understanding of French or English to communicate with the Teams.

What we offer

• Tech masterclasses through the internship
• Sports partnership with Fitprime
• Electronic lunch voucher with Pluxee
• Free breakfast in the office
• Up to 2 days remote work per week

The interview process

• An interview with our Talent Partner (30 minutes)
• An interview with the hiring manager (30 minutes)
• A case study with the hiring manager + a team member (1 hour)

Job details

• Internship
• Duration: 6 months
• Location: Milan 
• Start date: July 2026
• This position is eligible for partial hybrid work

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of! 

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