Your responsibilities as a Senior Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points.
• You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements.
• You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities.
• You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.

Overall, your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as Airlines, cartage, customs, trade lane management, and warehousing.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including trucking movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Pre-requisites:

• A successfully completed apprenticeship or a BA/BS degree in Logistics, Supply Chain, or Business
• 3+ years of experience in freight forwarding, logistics / supply chain, or Air carrier operations (Air freight knowledge is a strongly preferred)
• Fluent in English and Italian (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments 
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

If you are interested, please submit your resume in English. Thank you!

#LI-onsite

Technical Lead - DevOps (Perm, Italy, Remote)

This is a permanent full time remote opportunity for those based in Italy.

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products. 

Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

About the Technical Lead Role:

As a Technical Lead at Nearform, you will be responsible for leading and guiding engineering teams while working directly with clients to translate business and technical requirements into impactful applications. However, as you’ll likely work on a variety of projects in your time here, your responsibilities may also include:

• Provide technical and line-management leadership to your development team.
• Take responsibility for the successful delivery of projects.
• Identify and resolve blockers before they become issues.
• Ensure best practices in DevOps, software development and agile methodologies are upheld within the team.
• Work directly with clients, translating requirements into technical briefs.
• Shape and define architectural decisions ensuring scalability, security, and maintainability.
• Provide updates to client and Nearform leadership to ensure clear understanding of project status and drive good decision-making.

What we are looking for in this person:

• Significant experience leading projects and mentoring as a Technical Lead. 
• Experience working directly with clients or customers to understand technical requirements.
• Working knowledge of cloud deployment models  
• Familiarity with security frameworks (e.g., NIST, OWASP, PCI DSS) and risk management methodologies 
• Strong technical knowledge and understanding of web application security, in particular DevOps and SDLC  
• Strong programming skills in Python 
• Expertise with SQL databases, particularly PostgreSQL or cloud equivalent such as Amazon RDS 
• Experience utilizing LLMs and prompt engineering 
• Experience with CI/CD pipeline setup and management 
• Familiarity in using AWS cloud platform for deploying and managing applications, particularly AWS ECS 
• Familiarity with GitHub for version control and code collaboration. 
• Knowledge of containerisation
• Deep understanding of agile ways of working, best practices and design patterns.
• Deep understanding of version control tools, e.g. Git.
• Understanding of DevOps practices and cloud technologies (AWS, Azure, GCP)
• Understanding of operational concerns (such as monitoring, performance testing, security considerations, accessibility, GDPR)

Benefits & Perks:

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
• Paid Time Off Package - We offer an annual leave of 28 days plus public holidays. 
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development  - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval.
• Healthcare - Health insurance is provided for under the applicable national collective labor agreement (CCNL) and may be through the Fondo Est or QuAS.
• Pension & Insurances - We provide statutory pension and access to a collective complementary pension scheme (CCNL-based, with employer contribution up to 1.55%), plus Death in Service cover.

Our Interview Process

Talent Call (30 mins via Zoom)
An initial conversation with a member of our Talent Team to explore your background, leadership experience, and career goals. We’ll provide an overview of Nearform, discuss potential alignment, and answer any questions you may have. This step helps us assess initial alignment.

Technical Lead Assessment (90 mins, Zoom)
A structured assessment led by a senior Technical Lead or Head of Engineering, designed to evaluate key aspects of a Technical Lead role. This session includes a selection of tasks to cover:

Architecture Design – We want to see how you approach a high level problem, demonstrating your design thinking and decision-making process.
Technical Implementation – How do you turn a design into reality, taking into account business needs?
Code Standards and Feedback – We want to see not just your own skills, but also how you improve those around you

Panel Interview (60 mins via Zoom)
A conversation with two Hiring Managers focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project. 

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.  

Your responsibilities as a Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior 
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Prerequisites:

• BA/BS Degree or completed professional training as forwarding agent
• 1-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations (Air freight knowledge is a plus)
• Fluent in Italian and English (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management, be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing
• Teamwork and relationship building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

#LI-onsite

What we do

Join a team of passionate and hard working entrepreneurs to transform healthcare! 

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

What you'll do

Implementing our ambitious expansion plan in Italy, we joined forces with Vettore Medical and we are now looking for a Software Engineer to join our tech team in Milano.

Our mission is simple: every product we build improves the daily life of healthcare professionals and patients. Joining Doctolib, you will be part of a team of 400+ software engineers: you will be writing high-quality, secure, performant and well-tested code that helps thousands of healthcare professionals spend more time caring for their patients, deploying it to some of the largest medical facilities in Europe. 

As a Software Engineer II in the Vettore Medical team, you will be working on a cloud SaaS solution for clinics and medical offices. You will join a small feature team and be responsible for evolving the product and integrating it within our ecosystem.

Your responsibilities include but are not limited to:

• Designing and implementing new features using Microsoft technologies (C#, ASP.NET, .NET Core, TypeScript, Visual Studio...);
• Identifying opportunities to improve engineering standards, tooling and processes;
• Work closely with product and other tech teams (infrastructure, security, tooling...) to help define our roadmap.

Who you are

Before you read on, if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply!

You could be our next team mate if you:

• Know object-oriented coding languages (C#, Java...);
• Have worked with Javascript, Typescript, HTML or CSS;
• Are comfortable having conversations in English;
• You write test-driven pragmatically engineered code and are eager to learn.

What we offer

• Supplementary Health Insurance
• Partnership for retirement funds with Ciao Elsa
• Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work abroad 10 days per year
• Sport Partnership with Wellhub
• Reimbursement of public transportation
• Lunch tickets

The interview process

• Recruiter Interview
• Coding Interview
• System Design Interview
• Behavioral Interview!

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

What we do

Join a team of passionate and hard working entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

What you'll do

We are looking for a Senior Software Engineer to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology.

You will work with the team to extract the Patient Base Capability from the monolith to an isolated service and to add new functionalities to the doctor-to-patients communication engine.

We're looking for an all round role: you will help build the product with our Product Manager, coding, deploying and working with feedback from users. Here's an idea of your daily schedule:

• 60% on designing and implementing new features, according to the roadmap;
• 20% on tech tasks (stability, security, technical debt, you name it!);
• 20% on bug fixes in order to have a healthy platform.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

• You are comfortable with English, as our team is international;
• You have a solid software development experience, with technologies such as Java, Kotlin, Spring Boot, Ruby on Rails. Your main expertise is on the backend - this will be required for the role;
• You are familiar and have experience working with large distributed systems.

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Relocation support in case of international mobility

The interview process

• Recruiter Interview
• Technical Interviews
• Behavioral Interview
• Reference Check and Offer!

Job details

• Permanent position
• Full-time
• Milan, Italy
• Start date: As soon as possible

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights (but not for applications).

An overview of this role

As an Account Executive, you’ll be the primary connection between GitLab and customers, working with organizations of up to 4,000 team members to help them adopt and expand the world’s most comprehensive AI-powered DevSecOps platform. You’ll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. Reporting to a Regional Sales Director and partnering closely with business development, marketing, and technical teams, you’ll run the full sales process: shaping the customer’s journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses. In your first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.

What you’ll do

• Report to a Regional Sales Director and own a broad book of business, from new prospects to growing existing accounts.
• Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close.
• Support GitLab for prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.
• Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
• Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
• Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
• Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
• Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.

What you’ll bring

• Proven success in software sales, ideally in a Commercial market context, managing a varied book of business.
• Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
• Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
• Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
• Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
• Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
• Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
• Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
• Fluent Italian language skills (required).

About the team

The Mid-market Sales team focuses on helping growing organizations adopt and expand GitLab’s AI-powered DevSecOps platform across their software delivery lifecycle. You’ll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment. We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab. We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

Senior Python / React Software Engineer (Perm, Italy, Remote)

This is a permanent full time remote opportunity for those based in Italy.

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products.

Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

About the Senior Python / React Engineer role

As a Senior Engineer at Nearform your main task will be designing & building applications using Python & React. However as you’ll likely work on a variety of projects your responsibilities may also include:

• Supporting component design, development and maintenance and taking responsibility for personal technical quality standards within the project team.
• Assisting with defining structured practices, especially in source code management, building and deployment.
• Designing and implementing data storage solutions.
• Optimising performance in applications for maximum speed and scalability.
• Getting feedback from users and clients, and building solutions for them. 
• Assisting with the analysis of client requirements.
• Working with and supporting Technical Leaders in project execution and timely delivery.
• Collaborating with client teams.

What we are looking for in this person:

• Significant experience delivering at a Senior Engineer level. Our Seniors typically have at least 6 years’ commercial experience.
• Practical experience of delivering in an agile environment.
• Practical experience and knowledge of developing real-world solutions.
• Deep knowledge of Python and React.
• Deep understanding of Python frameworks, must include FastAPI and Pydantic.
• Deep understanding of versioning control tools - e.g. Git.
• Testing experience and familiarity with testing tools at all levels, unit, integration and end to end testing.
• Practical and real world experience working with databases and cloud environments.
• Experience with automation, CI and CD.
• Experience building software collaboratively using pull requests and code reviews
• Excellent communication and collaboration skills.
• Professional proficiency in English.

Benefits & Perks:

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
• Paid Time Off Package - We offer an annual leave of 28 days plus public holidays. 
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development  - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval.
• Healthcare - Health insurance is provided for under the applicable national collective labor agreement (CCNL) and may be through the Fondo Est or QuAS.
• Pension & Insurances - We provide statutory pension and access to a collective complementary pension scheme (CCNL-based, with employer contribution up to 1.55%), plus Death in Service cover.

Our Interview Process

Talent Call (30 mins via Zoom)
An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.

Technical Assessment (1 hour via Zoom)
A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your Python expertise, problem-solving ability, and coding best practices in a real-time environment.

Hiring Manager Interview (45 mins via Zoom)
A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.  

Senior Data Engineer (Perm, Italy, Remote with onsite requirements)

This is a permanent full time opportunity for those based in Italy.  This role will require travel onsite to Germany 

About Nearform
Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products. Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

About the Senior Data Engineer role

As a Senior Data Engineer at Nearform your main task will be designing, building, and maintaining scalable data platforms, pipelines, and warehouses using SQL, Python, Spark, and other relevant technologies. You will play a key role in building efficient data solutions, optimizing performance, and ensuring seamless data integration. However as you’ll likely work on a variety of projects your responsibilities may also include:

• Designing, building, and optimizing data pipelines and ETL processes for large-scale data ingestion and transformation.
• Developing and maintaining data platforms and warehousing solutions to support analytics and business intelligence needs.
• Implementing scalable data storage solutions and ensuring high availability and performance.
• Enhancing performance in data processing workflows for maximum speed and scalability.
• Collaborating with data scientists, analysts, and stakeholders to understand business needs and translate them into data engineering solutions.
• Ensuring data quality, governance, and compliance across all systems.
• Supporting CI/CD processes for data pipeline deployments and implementing best practices in DevOps for data workflows.
• Conducting code reviews and enforcing best practices in version control, automation, and testing.
• Assisting with defining structured source code management and deployment processes.
• Working with and supporting Technical Leaders in project execution and timely delivery.
• Collaborating with client teams.

What we are looking for in this person

• Significant experience delivering at a Senior Engineer level, specialising in Data engineering. Our Seniors typically have at least 6 years’ commercial experience.
• Practical experience of delivering in an agile environment.
• Practical experience and knowledge of developing real-world solutions.
• Extensive hands-on experience in SQL, Python, and Spark for large-scale data processing.
• Databricks experience 
• Strong expertise in data warehousing technologies (e.g., Snowflake, Redshift, BigQuery, or similar).
• Experience with distributed data processing frameworks (Spark, Hadoop, or similar).
• Deep understanding of ETL processes, data modeling, and schema design.
• Strong experience with cloud-based data solutions (AWS, Azure, GCP) and data lake architectures.
• Experience with automation, CI/CD for data pipelines, and Infrastructure as Code (IaC).
• Deep understanding of versioning control tools - e.g. Git.
• Experience building software collaboratively using pull requests and code reviews.
• Familiarity with data governance, security, and compliance best practices.
• Excellent communication and collaboration skills.
• Professional proficiency in English.
• Must hold valid passport for travel.
• Travel - this role will require up to 1 week per month onsite in Germany.

Benefits & Perks:

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
• Paid Time Off Package - We offer an annual leave of 28 days plus public holidays. 
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development  - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval.
• Healthcare - Health insurance is provided for under the applicable national collective labor agreement (CCNL) and may be through the Fondo Est or QuAS.
• Pension & Insurances - We provide statutory pension and access to a collective complementary pension scheme (CCNL-based, with employer contribution up to 1.55%), plus Death in Service cover.

Our Interview Process

Talent Call (30 mins via Zoom)
An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.

Technical Assessment (1 hour via Zoom)
A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your data engineering expertise, problem-solving ability, and coding best practices in a real-time environment.

Hiring Manager Interview (45 mins via Zoom)
A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.  

Senior Software Engineer - Python, AI (Perm, Italy, Remote + Travel)

This is a full-time, permanent opportunity for candidates based in Italy. 

This position also requires frequent travel to client sites within Europe, with travel expenses covered by the company.

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products. 
Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

About the AI Senior Python Engineer role

As a Senior Engineer at Nearform your main task will be designing & building applications using Python. However as you’ll likely work on a variety of projects your responsibilities may also include:

• Supporting component design, development and maintenance and taking responsibility for personal technical quality standards within the project team.
• Assisting with defining structured practices, especially in source code management, building and deployment.
• Designing and implementing data storage solutions.
• Optimising performance in applications for maximum speed and scalability.
• Getting feedback from users and clients, and building solutions for them. 
• Assisting with the analysis of client requirements.
• Working with and supporting Technical Leaders in project execution and timely delivery.
• Collaborating with client teams.

What we are looking for in this person:

• Significant experience delivering at a Senior Engineer level. 
• Deep knowledge and experience with the Python language and modern AI frameworks.
• Experience with AI application development
• Practical experience of delivering in an agile environment.
• Practical experience and knowledge of developing real-world solutions.
• Deep understanding of versioning control tools - e.g. Git.
• Testing experience and familiarity with testing tools at all levels, unit, integration and end-to-end testing.
• Practical and real-world experience working with databases and cloud environments.
• Experience with automation, CI and CD.
• Experience building software collaboratively using pull requests and code reviews
• Excellent communication and collaboration skills.
• Professional proficiency in English.

Nice to have:

• Hands-on experience working with Golang
• Hands-on experience in the Frontend working with React 
• Deep understanding of Kubernetes

Benefits & Perks:

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
• Paid Time Off Package - We offer an annual leave of 28 days plus public holidays. 
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development  - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval.
• Healthcare - Health insurance is provided for under the applicable national collective labor agreement (CCNL) and may be through the Fondo Est or QuAS.
• Pension & Insurances - We provide statutory pension and access to a collective complementary pension scheme (CCNL-based, with employer contribution up to 1.55%), plus Death in Service cover.

Our Interview Process

Talent Call (30 mins via Zoom)
An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.

Technical Assessment (1 hour via Zoom)
A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your Python expertise, problem-solving ability, and coding best practices in a real-time environment.

Hiring Manager Interview (45 mins via Zoom)
A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.  

The Opportunity:

The Senior Director, Market Access is responsible for defining and executing the country market access strategy to ensure timely, sustainable patient access to innovative oncology therapies. This role shapes reimbursement and access strategy, drives value demonstration, and leads engagement with key external stakeholders including payers, HTA bodies, and health authorities.

This position will partner with commercial and medical affairs teams to deliver launch activities by providing access insights, developing evidence-based HTA, Pricing & Reimbursement dossiers and tools, engaging with market access and public affairs stakeholders as well as driving pricing strategy activities, and lead the activities to deliver access results supporting the overall success of the product launches.

Responsibilities:

• Lead Market Access & Reimbursement: Develop and implement strategies to support access and pricing decisions for oncology products within the Italian healthcare system.

• HTA & Pricing Filings: Lead preparation and submission of value dossiers, benefit assessments (e.g., AMNOG/G-BA, HAS, AIFA…) and pricing negotiations with statutory health insurance decision makers (e.g., GKV-SV, CEPS…).

• Partner with regional and local Medical Affairs and Marketing team to translate clinical and economic evidence into compelling value communications tailored for Italian payers.

• Build and maintain strong relationships with key external stakeholders (payers, HTA authorities, policy influencers). Representation of Revolution Medicines at local trade associations for market access subjects.

• Work with regional EU Market Access teams to align local access strategy with broader European and corporate objectives, especially in terms of aligning the European regulatory and JCA strategy and execution with local value dossier submission and pricing negotiation strategy. Provide early market access input to regional and EU clinical development and medical teams.

• Lead negotiation with all levels of national payers.

• Develop innovative pricing and value based contracting models to optimize the acceleration of reimbursement approvals.

• Policy Monitoring: Monitor health policy developments, HTA processes and local reimbursement environments to inform strategy.

• Represent Market Access in Country Leadership Team meetings and contribute to overall business strategy.

• Drive access and value related projects such as landscape assessments, payer market research, payer advisory boards and general guidance on local strategies.

• Development of outreach and engagement plan for key payers creating and maintaining a strong network.

• Create and lead a market access team, including coaching, performance management, and talent development when a team is in place.

• Early access planning of new products and indications, drive launch readiness for multiple oncology assets (portfolio responsibility).

• Influence EU / regional access strategy based on local payer insights from a leadership position

• Travel nationally and internationally.

Required Skills, Experience and Education:

• Advanced degree (e.g., Life Sciences, Pharmacy, Health Economics, Public Health).

• A minimum of 10 years’ experience in market access, pricing, reimbursement or health economics (Pharma/Biotech).

• Proven value and benefit assessment experience, with deep understanding of country payer decision-making.

• Demonstrated success and experience supporting oncology product pre-launch, launch and post launch in Italy.

• Demonstrated success in negotiating pricing and reimbursement conditions with public administrations and health authorities.

• Strong stakeholder management and ability to collaborate with internal and external partners.

• Excellent interpersonal and communication skills.

• Scientific and solution-orientated mindset and capability to move and execute in a rapidly changing, ambiguous environment.

• Strong understanding of local healthcare systems, customer dynamics, and reimbursement environments.

• Experience in a biotech and/or in a build-out or first-in-country role strongly preferred.

• Proven leadership and people management capabilities; demonstrated success in small but fast growing, entrepreneurial commercial environment.

• High capacity of social competence for teamwork, coaching and situational leadership.

Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com. 

#LI-Remote #LI-MP1

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

The Senior Enterprise Account Executive is responsible for driving revenue growth within a named portfolio of strategic enterprise accounts aligned to one of Behavox’s core verticals: Banking and Capital Markets, Asset and Wealth Management, Private Equity, or Commodities. The role focuses on new business acquisition and expansion within highly complex customer environments, managing larger deal sizes involving broader buying groups, multiple business units, and higher organizational complexity than BCL3 roles, while maintaining ownership of selective renewals within their account set.

This role owns the full commercial sales lifecycle for strategic accounts, including AE-led outbound prospecting, opportunity shaping, value articulation to both above-the-line business stakeholders and below-the-line functional buyers, commercial negotiation, and contract execution for the Behavox Controls Platform. The Senior Account Executive is accountable for shaping and advancing the commercial value case by aligning customer strategic objectives, economic outcomes, and executive priorities to the buying decision, and for maintaining durable executive relationships across complex stakeholder environments. The role operates with greater autonomy over deal strategy, stakeholder navigation, and commercial sequencing while executing within established go-to-market strategy and commercial frameworks. Disciplined pipeline management, forecasting accuracy, and sales hygiene in HubSpot are required to support predictability across a strategic book of business. Following initial contract signature, the role retains commercial ownership of the account and partners with Customer Success to drive value-led expansion and renewals.

What You'll Bring

1. Executive enterprise buying dynamics – Deep knowledge of how senior executives in large, regulated financial institutions evaluate strategic investments across multiple business units and stakeholder groups.
2. Advanced vertical business and regulatory context – Strong understanding of the business models, regulatory pressures, and control challenges shaping strategic priorities within the assigned industry vertical.
3. Behavox Controls Platform strategic value – Knowledge of how the platform supports enterprise-wide risk, compliance, and operational objectives, and how that value is positioned to executive and business unit leaders.
4. Complex multi-stakeholder deal economics – Knowledge of high-value enterprise sales involving multiple buyers, budget owners, and approval paths across business units.
5. Strategic account lifecycle management – Understanding of how executive alignment, cross-business adoption, and commercial stewardship support sustained growth within strategic accounts.

What You'll Do

1. Strategic outbound prospecting and pipeline ownership – Owns outbound pipeline generation within a strategic named account portfolio, with heavy reliance on direct AE-led prospecting and partnership with SDR and Marketing to engage senior executive and functional stakeholders across business units.
2. Complex enterprise deal leadership – Owns end-to-end commercial execution for large, complex opportunities involving multiple buying groups, setting deal strategy, stakeholder engagement plans, and negotiation approach through close.
3. Executive-level value-based selling – Owns the articulation and progression of a strategic value case for the Behavox Controls Platform by linking enterprise objectives, economic impact, and executive priorities to the buying decision.
4. Advanced commercial negotiation, deal governance, and CRM hygiene – Leads complex pricing and commercial negotiations, structures non-standard deal terms within approval frameworks, and maintains high-fidelity pipeline, activity, and forecast hygiene in HubSpot.
5. Strategic post-signature account ownership – Retains commercial ownership after close, maintaining executive relationships and working with Customer Success to identify, scope, and close expansion opportunities across business units.

What We Offer

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

About Our Process

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

The Senior Enterprise Account Executive is responsible for driving revenue growth within a named portfolio of strategic enterprise accounts aligned to one of Behavox’s core verticals: Banking and Capital Markets, Asset and Wealth Management, Private Equity, or Commodities. The role focuses on new business acquisition and expansion within highly complex customer environments, managing larger deal sizes involving broader buying groups, multiple business units, and higher organizational complexity than BCL3 roles, while maintaining ownership of selective renewals within their account set.

This role owns the full commercial sales lifecycle for strategic accounts, including AE-led outbound prospecting, opportunity shaping, value articulation to both above-the-line business stakeholders and below-the-line functional buyers, commercial negotiation, and contract execution for the Behavox Controls Platform. The Senior Account Executive is accountable for shaping and advancing the commercial value case by aligning customer strategic objectives, economic outcomes, and executive priorities to the buying decision, and for maintaining durable executive relationships across complex stakeholder environments. The role operates with greater autonomy over deal strategy, stakeholder navigation, and commercial sequencing while executing within established go-to-market strategy and commercial frameworks. Disciplined pipeline management, forecasting accuracy, and sales hygiene in HubSpot are required to support predictability across a strategic book of business. Following initial contract signature, the role retains commercial ownership of the account and partners with Customer Success to drive value-led expansion and renewals.

What You'll Bring

1. Executive enterprise buying dynamics – Deep knowledge of how senior executives in large, regulated financial institutions evaluate strategic investments across multiple business units and stakeholder groups.
2. Advanced vertical business and regulatory context – Strong understanding of the business models, regulatory pressures, and control challenges shaping strategic priorities within the assigned industry vertical.
3. Behavox Controls Platform strategic value – Knowledge of how the platform supports enterprise-wide risk, compliance, and operational objectives, and how that value is positioned to executive and business unit leaders.
4. Complex multi-stakeholder deal economics – Knowledge of high-value enterprise sales involving multiple buyers, budget owners, and approval paths across business units.
5. Strategic account lifecycle management – Understanding of how executive alignment, cross-business adoption, and commercial stewardship support sustained growth within strategic accounts.

What You'll Do

1. Strategic outbound prospecting and pipeline ownership – Owns outbound pipeline generation within a strategic named account portfolio, with heavy reliance on direct AE-led prospecting and partnership with SDR and Marketing to engage senior executive and functional stakeholders across business units.
2. Complex enterprise deal leadership – Owns end-to-end commercial execution for large, complex opportunities involving multiple buying groups, setting deal strategy, stakeholder engagement plans, and negotiation approach through close.
3. Executive-level value-based selling – Owns the articulation and progression of a strategic value case for the Behavox Controls Platform by linking enterprise objectives, economic impact, and executive priorities to the buying decision.
4. Advanced commercial negotiation, deal governance, and CRM hygiene – Leads complex pricing and commercial negotiations, structures non-standard deal terms within approval frameworks, and maintains high-fidelity pipeline, activity, and forecast hygiene in HubSpot.
5. Strategic post-signature account ownership – Retains commercial ownership after close, maintaining executive relationships and working with Customer Success to identify, scope, and close expansion opportunities across business units.

What We Offer

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

About Our Process

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

The Senior Enterprise Account Executive is responsible for driving revenue growth within a named portfolio of strategic enterprise accounts aligned to one of Behavox’s core verticals: Banking and Capital Markets, Asset and Wealth Management, Private Equity, or Commodities. The role focuses on new business acquisition and expansion within highly complex customer environments, managing larger deal sizes involving broader buying groups, multiple business units, and higher organizational complexity than BCL3 roles, while maintaining ownership of selective renewals within their account set.

This role owns the full commercial sales lifecycle for strategic accounts, including AE-led outbound prospecting, opportunity shaping, value articulation to both above-the-line business stakeholders and below-the-line functional buyers, commercial negotiation, and contract execution for the Behavox Controls Platform. The Senior Account Executive is accountable for shaping and advancing the commercial value case by aligning customer strategic objectives, economic outcomes, and executive priorities to the buying decision, and for maintaining durable executive relationships across complex stakeholder environments. The role operates with greater autonomy over deal strategy, stakeholder navigation, and commercial sequencing while executing within established go-to-market strategy and commercial frameworks. Disciplined pipeline management, forecasting accuracy, and sales hygiene in HubSpot are required to support predictability across a strategic book of business. Following initial contract signature, the role retains commercial ownership of the account and partners with Customer Success to drive value-led expansion and renewals.

What You'll Bring

1. Executive enterprise buying dynamics – Deep knowledge of how senior executives in large, regulated financial institutions evaluate strategic investments across multiple business units and stakeholder groups.
2. Advanced vertical business and regulatory context – Strong understanding of the business models, regulatory pressures, and control challenges shaping strategic priorities within the assigned industry vertical.
3. Behavox Controls Platform strategic value – Knowledge of how the platform supports enterprise-wide risk, compliance, and operational objectives, and how that value is positioned to executive and business unit leaders.
4. Complex multi-stakeholder deal economics – Knowledge of high-value enterprise sales involving multiple buyers, budget owners, and approval paths across business units.
5. Strategic account lifecycle management – Understanding of how executive alignment, cross-business adoption, and commercial stewardship support sustained growth within strategic accounts.

What You'll Do

1. Strategic outbound prospecting and pipeline ownership – Owns outbound pipeline generation within a strategic named account portfolio, with heavy reliance on direct AE-led prospecting and partnership with SDR and Marketing to engage senior executive and functional stakeholders across business units.
2. Complex enterprise deal leadership – Owns end-to-end commercial execution for large, complex opportunities involving multiple buying groups, setting deal strategy, stakeholder engagement plans, and negotiation approach through close.
3. Executive-level value-based selling – Owns the articulation and progression of a strategic value case for the Behavox Controls Platform by linking enterprise objectives, economic impact, and executive priorities to the buying decision.
4. Advanced commercial negotiation, deal governance, and CRM hygiene – Leads complex pricing and commercial negotiations, structures non-standard deal terms within approval frameworks, and maintains high-fidelity pipeline, activity, and forecast hygiene in HubSpot.
5. Strategic post-signature account ownership – Retains commercial ownership after close, maintaining executive relationships and working with Customer Success to identify, scope, and close expansion opportunities across business units.

What We Offer

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

About Our Process

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.

We are looking for a Senior Product Manager to join the Practice Efficiency team in Milan.

As a Senior Product Manager for Doctolib Telehealth, you'll shape how millions of patients and healthcare professionals connect remotely across Europe. With over 10 million patients already using Doctolib Telehealth annually, you'll define both the immediate user experience and the long-term vision for synchronous and asynchronous remote consultations. Working at the intersection of product strategy, clinical expertise, and AI innovation, you'll own the full healthcare professional user experience while collaborating closely with teams across doctor-patient communication, patient data, and the broader patient domain. This is a global role where you'll work across multiple European healthcare markets to ensure Doctolib Telehealth succeeds at scale.

Your responsibilities include but are not limited to:

• Define and execute the product vision, strategy, and roadmap for Doctolib's telehealth capabilities within the Remote Care stream
• Drive both short-term product execution and long-term strategic vision for synchronous and asynchronous remote consultations
• Make high-level architectural choices in close collaboration with your engineering counterpart, bringing a tech-savvy approach to product decisions
• Collaborate with engineers, designers, clinical experts, and go-to-market stakeholders to build solutions serving multiple user personas across all Doctolib markets
• Conduct user research and competitive analysis to identify unmet needs and drive data-grounded prioritization
• Foster a culture of collaboration, innovation, and continuous learning within the broader product management team, with the potential to lead other product managers

Who you are

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Have at least 5 years of experience in Product Management, working with developers, designers, customers, stakeholders, and leadership (Technical Product Management is a plus)
• Base your strategic product decisions on a strong analytical mindset grounded in data and customer needs, solving complex problems
• Have developed and launched products in a large-scale SaaS or B2B environment with demonstrated ability to iterate on live products
• Have the strategic vision to define where a product should go and the operational rigor to make it happen
• Are fluent in English (German or French is a plus)

Now it would be fantastic if you:

• Have experience in the healthcare industry and/or in leveraging advanced technology such as AI
• Have experience with telehealth, remote care, or digital health products
• Are familiar with multi-market, multi-regulatory environments in Europe

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process

• Recruiter Interview
• Manager Interview
• Case Study
• Final Interview
• At least one reference check

Job details

• Permanent position
• Full-Time
• Milan
• Start date: As soon as possible
• Compensation: fix + 10% bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

The venue

Located in the pop San Lorenzo district, Soho House Rome, is a private members club with 69 bedrooms, a rooftop pool, a gym, a cinema, 3 F&B outlets, and events spaces.

Who we are

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

Opportunities for all

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

The role

• Adhere to local and regional health and safety compliance as well as sanitation standards as specified in Soho House guidelines;
• Oversee all invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered;
• Enforce proper safeguards are in effect for the security of perishable and nonperishable food and beverage stored items;
• Responsible for conducting and maintaining walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place;
• Receive, check and stock incoming goods;
• Keep the warehouse organized and easily accessible;
• Prepare and distribute supplies to various hotel departments;
• Manage inventory and monitor stock levels.

Required Skills/Qualifications

• Knowledge of local and regional sanitation and health safety compliance
• Must be highly organized, efficient and detail oriented
• Excel in fast-paced and high-volume, demanding work environment
• Knowledge of ADACO a plus.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 50 pounds.
• Must be able to kneel, bend, crouch and climb is required.

Benefits

• Soho Friends Membership
• Staff Canteen
• Monthly Staff Screenings & Staff Gym Classes
• 50% Discount on Cowshed Spa
• 50% F&B Discount
• Staff Room Rates
• 50% Discount Public Restaurants
• Birthday Gift: 1 day off + voucher
• House Hero and Introduce a Star Program
• Corporate Benefits (access discounts platform)

Join our mission, join Doctolib!

We are looking for a B2C Marketing Intern to join our B2C Marketing team in Milan. 

Doctolib operates in dynamic and competitive markets. We contribute to the digitalization of healthcare systems, improving accessibility to care and simplifying practitioners' work-life across France, Germany and Italy. 

As part of our Italian B2C Marketing team, you will play a crucial role in designing the strategy and monitoring the execution of scalable, multi-channel marketing solutions that drive growth and engagement in our Patient community.

What you’ll do

Your responsibilities include but are not limited to:

• Support the team in coordinating social media activities with agency partners, including project management tasks such as tracking timelines and deliverables to ensure smooth execution
• Support the creation of paid social media creatives by developing engaging visual and written content for paid social campaigns, ensuring alignment with brand guidelines and campaign objectives
• Handle B2B2C engagement activities, overseeing the ordering, inventory and distribution of marketing materials (posters, flyers, brochures) to doctors and salespeople while ensuring timely delivery and effective utilization
• Manage reputation and review monitoring across various platforms (e.g., Google, Trustpilot, etc.), ensuring timely, professional and empathetic communication to maintain brand reputation and patient satisfaction.

Working with us, you will:

• work with the local B2C Marketing team, having a chance to experience first-hand the impact Doctolib has on the healthcare system
• gain hands-on experience in digital marketing, contributing to the discussion on how to effectively deploy and monitor Doctolib's marketing investment across different marketing channels and medical clusters
• be part of a dynamic, fast-growing and international team, with freedom and ownership of your own work streams and responsibilities.

Who you are 

Before you read on - if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next teammate if you: 

• speak native-level Italian (C2)
• are fluent in English (C1)
• have an AI-first approach
• showcase strong attention to detail and ownership of your own work streams
• have experience with graphic design tools (e.g., Canva, Lovable) and strong creativity to produce impactful media assets.

Now, it would be fantastic if you:

• have previous experience in B2C Marketing or you completed school/work projects around omnichannel digital strategy
• have previous experience working in fast paced environments
• are passionate or have previous experience in the healthcare industry
• fluently speak one or more languages such as French and/or German.

What we offer 

• A detailed, structured and individual onboarding program within our Doctolib Academy
• Reimbursement of public transportation (ATM)
• Electronic meal vouchers (€8.00 per worked day), Foorban fridges and office breakfast
• A flexible workplace policy offering up to 2 days of hybrid work per week 
• A modern, attractive office in Milan, including regular breakfast offers, gym and other benefits
• Regular team building workshops and other company events
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Free mental health and coaching services through our partner Moka.care.

The Interview Process

• Online interview with a team member
• Onsite interview with your future Manager, including a case study 
• Offer!

Job Details

• Contract type: internship (full-time, 40h/week)
• Duration: 6 months
• Workplace: Milan
• Monthly allowance: €1000 gross per month
• Start date: asap.

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

Your Impact
As a highly personable, technically curious and enthusiastic Axon Sales Engineer, you consistently strive to be the trusted customer advisor for the value and technical aspects of Axon’s globally leading solutions. You will use your experience with Software as a Service (SaaS), on-premise software, networking, installation, configuration plus excellence in supporting highly impactful PoC’s to support us in our mission to Protect Life and Accelerate Justice. As a member of the Axon EMEA Sales Engineering Team the Sales Engineer supports the sales campaign to communicate the value of and deploy and support evidence capture devices, digital evidence management solutions SaaS and on-premise solutions to Public Safety Agencies across Southern Europe region. The Sales Engineer is a quota carrying, customer-facing front line role that facilitates and influences product enhancements and the deployment of Axon Enterprise’s products and solutions.

Location: Rome, Italy
Reports to: Sr Manager, Sales Engineering EU
Direct Reports: 0

• Support the technical and value aspects of the sales effort across territory which will include: impactful and compelling technical presentations, architecture design discussions, competitive displacement, proof-of-concept engagements, leading RFP/RFI responses, solution demonstrations and technical workshops with customers and partners
• Support the smooth transition of the sales opportunity into successful delivery by our Professional Services and/or Partner network.
• Consistently research, network and ideate to become the regional “go to” resource for future solution opportunities, product roadmap development and thought leadership
• Present and evangelise Axon technical & business value propositions at industry events
• Develop in-depth technical knowledge of AXON and domain expertise within technology subject area
• Document customer feature requests and issues, providing feedback to sales and product management
• Provide support to product Test and Evaluations
• Execute customer site assessments targeting technology infrastructure assessments
• Transfer industry, technical and product knowledge to customers and colleagues
• Proactively plan to prevent pre and post sales issues to shorten time to revenue

What You Bring

• A natural and enthusiastic aptitude for technology plus the ability to communicate its value using compiling and contextualised stories to anyone from any background
• Confidence to own and professionally drive customers to successful outcomes with Axon solutions.
• A “self starter” - ability to identify what tasks need your ownership and when you should collaborate.
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Willing to travel significantly (70%), some travel internationally
• Must have a valid Passport and Clean Driving License
• 8+ years experience as a Sales Engineer, Systems Engineer, Network Engineer or similar related field
• Knowledge and demonstrated operating experience in one or more of the following areas of specialisations: Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SAAS
• Strong understanding of CCTV systems, VMS, network technologies and IP stack (for example Genetec, Milestone, Avigilon, Ocularis, TCP/IP, DNS, DHCP, VLANS, firewalls, VPN gateways, proxies, etc.)
• High degree of technical knowledge in computing infrastructure components, data centers, and system support
• Experience in data integration and data analysis to support expanding product portfolio
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
• Demonstrable experience of strong project management for successful PoC’s
• Fluent Native Italian and excellent English language skills essential
• Evidence of effectively adding value as a Global team member
• Evidence of working effectively remotely and independently
• Knowledge and experience implementing and managing relational database solutions, in-particular Microsoft/Azure SQL, an advantage
• Practical knowledge of SAN technologies (EMC, HP 3Par, etc.) an advantage

Benefits that Benefit You

• Competitive salary package
• Generous holiday allowance
• Private healthcare allowance
• Learning & Development programs
• Fun and engaging team events

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact
Are you ready to make your mark on the world and save lives? Does the thought of bridging the gap between citizens and public safety professionals excite you? Do you enjoy working with a team to develop new business in a market that is exploding? In a world where Public Safety is becoming an ever increasing challenge, we are building the future by bringing new technologies to the Public Safety arena. We are a company of passionate people with the noble mission: to protect life, protect truth, and make communities safer.

As the Regional Support Manager for Italy, you will be tasked with driving customer success and adoption of TASER® and Axon products and solutions, with the objective of grant a successful adoption and use of our technology for the Public Safety and adjacent sectors in the region. To accomplish this objective, you will be responsible for working with the Country Manager, the Sales and Engineer team, with the in-country partners and distributors to support our customers. Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.

We are looking for a talented Regional Support Manager, to develop and serve our customers, making them more effective and successful. Italy is a country, within the large Axon Enterprise, where we are experiencing sustained growth and expansion. If you are a high performer, this could be your career breakout.

Your Day to Day

• Provide timely, professional technical support to customers via phone, email, and ticketing platforms
• Own and follow through on support cases, from intake to resolution, across Tier 1–3 complexity
• Lead onsite and remote installations of Axon hardware and software
• Deliver technical training and onboarding to customers and partners as part of product deployment
• Collaborate with local partners and distributors, supporting their technical readiness and field performance
• Maintain deep expertise across the Axon product ecosystem, tools, and implementation workflows
• Travel as needed (~40%) to support installations, escalations, training, and evaluations
• Document and escalate product issues, bugs, and field trends to Engineering and Product teams
• Support product evaluations (T&Es) with installation, configuration, and field testing
• Schedule and lead regular technical check-ins with assigned customers as needed
• Coordinate with internal teams (e.g. Sales, SEs, PMs) to proactively address customer needs and deployment blockers
• Adapt to evolving regional needs, occasionally supporting cross-functional or cross-team priorities (“Join Forces” model)

Basic qualifications

• 3+ years in a technical support, professional services, or field implementation role (e.g., RSM, IT Support, PSM)
• Strong technical knowledge in: Networking (TCP/IP, VLANs, DNS, DHCP, VPN, firewalls, proxies); Relational databases (e.g. SQL Server, PostgreSQL, MySQL); Infrastructure-as-a-Service (e.g. AWS, Azure); Digital video, mobile communications, embedded systems, IAM, SaaS
• Experience with computing infrastructure, system support, and data centers
• Confident in diagnosing and integrating complex IT systems, with strong troubleshooting skills
• Strong communicator in English and Italian, able to interface with technical and non-technical stakeholders
• Proficiency with MS Office, Salesforce, Trello, Slack, Quip, and ability to adopt new tools quickly
• Comfortable working independently and remotely; proactive and self-motivated
• Strong interpersonal skills and business acumen; able to collaborate across teams and levels
• Willing and able to travel up to 40% within region and abroad
• Legal right to live and work in Italy and travel internationally (visa responsibility may apply)
• Bonus: Understanding of software development, project tracking, or data analysis

Preferred Qualifications

• Prior military or law enforcement experience
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Service Management and /or Professional Services experience in the public safety or defence sector is an asset

Your Impact
Are you ready to make your mark on the world and save lives? Does the thought of bridging the gap between citizens and public safety professionals excite you? Do you enjoy working with a team to develop new business in a market that is exploding? In a world where Public Safety is becoming an ever increasing challenge, we are building the future by bringing new technologies to the Public Safety arena. We are a company of passionate people with the noble mission: to protect life, protect truth, and make communities safer.

As the Regional Support Manager for Italy, you will be tasked with driving customer success and adoption of TASER® and Axon products and solutions, with the objective of grant a successful adoption and use of our technology for the Public Safety and adjacent sectors in the region. To accomplish this objective, you will be responsible for working with the Country Manager, the Sales and Engineer team, with the in-country partners and distributors to support our customers. Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.

We are looking for a talented Regional Support Manager, to develop and serve our customers, making them more effective and successful. Italy is a country, within the large Axon Enterprise, where we are experiencing sustained growth and expansion. If you are a high performer, this could be your career breakout.

Your Day to Day

• Provide timely, professional technical support to customers via phone, email, and ticketing platforms
• Own and follow through on support cases, from intake to resolution, across Tier 1–3 complexity
• Lead onsite and remote installations of Axon hardware and software
• Deliver technical training and onboarding to customers and partners as part of product deployment
• Collaborate with local partners and distributors, supporting their technical readiness and field performance
• Maintain deep expertise across the Axon product ecosystem, tools, and implementation workflows
• Travel as needed (~40%) to support installations, escalations, training, and evaluations
• Document and escalate product issues, bugs, and field trends to Engineering and Product teams
• Support product evaluations (T&Es) with installation, configuration, and field testing
• Schedule and lead regular technical check-ins with assigned customers as needed
• Coordinate with internal teams (e.g. Sales, SEs, PMs) to proactively address customer needs and deployment blockers
• Adapt to evolving regional needs, occasionally supporting cross-functional or cross-team priorities (“Join Forces” model)

Basic qualifications

• 3+ years in a technical support, professional services, or field implementation role (e.g., RSM, IT Support, PSM)
• Strong technical knowledge in: Networking (TCP/IP, VLANs, DNS, DHCP, VPN, firewalls, proxies); Relational databases (e.g. SQL Server, PostgreSQL, MySQL); Infrastructure-as-a-Service (e.g. AWS, Azure); Digital video, mobile communications, embedded systems, IAM, SaaS
• Experience with computing infrastructure, system support, and data centers
• Confident in diagnosing and integrating complex IT systems, with strong troubleshooting skills
• Strong communicator in English and Italian, able to interface with technical and non-technical stakeholders
• Proficiency with MS Office, Salesforce, Trello, Slack, Quip, and ability to adopt new tools quickly
• Comfortable working independently and remotely; proactive and self-motivated
• Strong interpersonal skills and business acumen; able to collaborate across teams and levels
• Willing and able to travel up to 40% within region and abroad
• Legal right to live and work in Italy and travel internationally (visa responsibility may apply)
• Bonus: Understanding of software development, project tracking, or data analysis

Preferred Qualifications

• Prior military or law enforcement experience
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Service Management and /or Professional Services experience in the public safety or defence sector is an asset

Your Impact
Are you ready to make your mark on the world and save lives? Does the thought of bridging the gap between citizens and public safety professionals excite you? Do you enjoy working with a team to develop new business in a market that is exploding? In a world where Public Safety is becoming an ever increasing challenge, we are building the future by bringing new technologies to the Public Safety arena. We are a company of passionate people with the noble mission: to protect life, protect truth, and make communities safer.

As the Regional Support Manager for Italy, you will be tasked with driving customer success and adoption of TASER® and Axon products and solutions, with the objective of grant a successful adoption and use of our technology for the Public Safety and adjacent sectors in the region. To accomplish this objective, you will be responsible for working with the Country Manager, the Sales and Engineer team, with the in-country partners and distributors to support our customers. Axon is seeking professionals that can work at the tactical level and drive a successful adoption through persistence and execution.

We are looking for a talented Regional Support Manager, to develop and serve our customers, making them more effective and successful. Italy is a country, within the large Axon Enterprise, where we are experiencing sustained growth and expansion. If you are a high performer, this could be your career breakout.

Your Day to Day

• Provide timely, professional technical support to customers via phone, email, and ticketing platforms
• Own and follow through on support cases, from intake to resolution, across Tier 1–3 complexity
• Lead onsite and remote installations of Axon hardware and software
• Deliver technical training and onboarding to customers and partners as part of product deployment
• Collaborate with local partners and distributors, supporting their technical readiness and field performance
• Maintain deep expertise across the Axon product ecosystem, tools, and implementation workflows
• Travel as needed (~40%) to support installations, escalations, training, and evaluations
• Document and escalate product issues, bugs, and field trends to Engineering and Product teams
• Support product evaluations (T&Es) with installation, configuration, and field testing
• Schedule and lead regular technical check-ins with assigned customers as needed
• Coordinate with internal teams (e.g. Sales, SEs, PMs) to proactively address customer needs and deployment blockers
• Adapt to evolving regional needs, occasionally supporting cross-functional or cross-team priorities (“Join Forces” model)

Basic qualifications

• 3+ years in a technical support, professional services, or field implementation role (e.g., RSM, IT Support, PSM)
• Strong technical knowledge in: Networking (TCP/IP, VLANs, DNS, DHCP, VPN, firewalls, proxies); Relational databases (e.g. SQL Server, PostgreSQL, MySQL); Infrastructure-as-a-Service (e.g. AWS, Azure); Digital video, mobile communications, embedded systems, IAM, SaaS
• Experience with computing infrastructure, system support, and data centers
• Confident in diagnosing and integrating complex IT systems, with strong troubleshooting skills
• Strong communicator in English and Italian, able to interface with technical and non-technical stakeholders
• Proficiency with MS Office, Salesforce, Trello, Slack, Quip, and ability to adopt new tools quickly
• Comfortable working independently and remotely; proactive and self-motivated
• Strong interpersonal skills and business acumen; able to collaborate across teams and levels
• Willing and able to travel up to 40% within region and abroad
• Legal right to live and work in Italy and travel internationally (visa responsibility may apply)
• Bonus: Understanding of software development, project tracking, or data analysis

Preferred Qualifications

• Prior military or law enforcement experience
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Service Management and /or Professional Services experience in the public safety or defence sector is an asset

Doctolib’s Engineering environment is rich and we are building innovative products and features aiming each day to ease doctors' and patient life.

We are looking for our next Engineering Manager to join our tech domains in Milan. You will join a team of hard working entrepreneurs, who are passionate about transforming healthcare and play an active role in shaping a fast-growing company from day one!

What you'll do

We are looking for an Engineering Manager to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology. 

You will be both a technical leader and a people manager, coaching and training your team members while building an amazing engineering organization at Doctolib. In this role, you will:

• Lead a high performing collaborative team of 5+ members to ensure business objectives are met as a team;
• Partner with talent & people teams to recruit, develop and retain talent;
• Build, lead, and empower a user centric team, that delivers best in class internal and external user satisfaction;
• Be the end-to-end owner of the team’s production, quality, and delivery while having positive team engagement scores;
• Set standards and exceed security, reliability, performance and scalability requirements that are needed to continue to be the most trusted e-health SaaS;
• Mentor and coach your team members to help them get even better every day; 
• Participate in architecture reviews to ensure that the solution delivered by your team meets Doctolib quality standards;
• Lead cross functional initiatives to up-level our engineering team.

Who you are

Our ideal candidate would have the following skills, but if you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply! 

• You have at least 6+ years of software engineering experience and 3+ years of management experience;
• You’re eager to be hands on with our stack: our backend is mostly Ruby now, but evolving to Java and Kotlin;
• You understand the value of testing your code, individually or functionally, for each new feature or bugfix;
• You have the ability to adapt to the most efficient technologies to solve issues;
• You have proven experiences developing efficient, maintainable and secure products;
• You’re fluent in English.

What we offer

• Supplementary Health Insurance
• Partnership for retirement funds with Ciao Elsa
• Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work from abroad 10 days per year
• Sport Partnership with WellHub
• Reimbursement of public transportation
• Lunch tickets

The interview process

1. Recruiter Interview
2. System Design Interview
3. Behavioral Interview
4. EM Case
5. Offer! 

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! 

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. 

Please contact hr.dataprivacy(AT)doctolib.com to exercise your rights (but not for applications).

Doctolib is looking for a medical data intern to join the Terminology and ontology team within our Medical Excellence department and contribute to medical initiatives with a direct impact on public health. You will work directly with the Terminology and ontology team leader.

We collaborate closely with healthcare professionals (doctors, physiotherapists, etc.). You will participate in the development of our Patient Mobile App in Italy which enables the patient to book appointments, manage his health data, share them with his medical practitioners and be better-informed on health subjects.

Your missions include, but are not limited to:

• Collect and format the different set of terms we will need to describe pathologies, allergies, treatments… based on standard terminologies (like ICD10 or SNOMED CT)
• Adapt the labels of these terms to provide patient understandable labels
• Translate labels from english to italian
• Choose/filter the terms to use. Validate your choices with medical experts.
• Share your work and methodology with the terminology team and the product team
• Deliver these set of terms to the tech teams using the right format

Expected Qualities for This Role

Before you continue reading, if you don’t have the exact profile described below, but you believe this job description aligns with your skills and needs, we still encourage you to apply! You could be our next collaborator in the terminology team if you have:

• Medical skills (your diploma integrates medical domain learning).
• Medical data or Terminology skills (like ICD10, SNOMED CT…).
• Word and Excel.
• Python programming.
• Attention to detail and rigor.
• Italian speaker.
• Good understanding of French or English to communicate with the Teams.

What we offer

• Tech masterclasses through the internship
• Sports partnership with Fitprime
• Electronic lunch voucher with Pluxee
• Free breakfast in the office
• Up to 2 days remote work per week

The interview process

• An interview with our Talent Partner (30 minutes)
• An interview with the hiring manager (30 minutes)
• A case study with the hiring manager + a team member (1 hour)

Job details

• Internship
• Duration: 6 months
• Location: Milan 
• Start date: July 2026
• This position is eligible for partial hybrid work

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of! 

All information provided is processed by Doctolib for application management. For data processing details, click here: France | Germany. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.