Your responsibilities as a Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior 
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Prerequisites:

• BA/BS Degree or completed professional training as forwarding agent
• 1-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations (Air freight knowledge is a plus)
• Fluent in Italian and English (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management, be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing
• Teamwork and relationship building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

#LI-onsite

Join Horace Mann and Unlock Your Financial Potential

Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future.

If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Agent. With Horace Mann’s expertise and your ambition, together, we can help you unlock your full potential.

What We Offer:

• Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package
• Earning incentives tied to your activity and success during the first 48 months
• Quarterly production incentives for the first 48 months, rewarding consistent performance
• Dedicated Premier Service Representative to handle client service work, allowing you to focus on building your business
• Exclusive niche market designed to increase your opportunities for success
• Cutting-edge technology and ongoing training to support and grow your operations
• A comprehensive multiline product portfolio to meet a variety of client needs
• Market and relationship-building programs to help you establish and grow your network

Your Path to Success:

Several factors will contribute to your success in this role, including:

• A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security

• A focus on achieving market access and building strong relationships
• The ability to confidently present products to both groups and individuals
• Active engagement in networking, community, and industry events
• A dedication to investing time and resources to ensure the long-term success of your business

What We’re Looking For:

• Strong interpersonal and business management skills to build and manage your agency
• 2-5 years of experience in the insurance and financial services industry (preferred)
• Resident State General Lines Insurance Licenses:
• Life and Health Insurance License
• Property and Casualty Insurance License
• Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region)

Join Horace Mann and Unlock Your Financial Potential

Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future.

If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Agent. With Horace Mann’s expertise and your ambition, together, we can help you unlock your full potential.

What We Offer:

• Agency owner with an exclusive niche, defined territory — no overlap with other agents
• Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package
• Earning incentives tied to your activity and success during the first 48 months
• Quarterly production incentives for the first 48 months, rewarding consistent performance
• Dedicated Service Representative to handle client service work, allowing you to focus on building your business
• Cutting-edge technology and ongoing training to support and grow your operations
• A comprehensive multiline product portfolio to meet a variety of client needs
• Market and relationship-building programs to help you establish and grow your network

Your Path to Success:

Several factors will contribute to your success in this role, including:

• A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security
• A focus on achieving market access and building strong relationships
• The ability to confidently present products to both groups and individuals
• Active engagement in networking, community, and industry events
• A dedication to investing time and resources to ensure the long-term success of your business

What We’re Looking For:

• Strong interpersonal and business management skills to build and manage your agency
• 2-5 years of experience in the insurance and financial services industry (preferred)
• Resident State General Lines Insurance Licenses:
• Life and Health Insurance License
• Property and Casualty Insurance License
• Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region)

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#LI-MN1

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