FEQ426R195

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.

We are looking for a Director, Field Engineering in the Middle East & Africa to join our world-class hyper-growth organisation. In this role, you will lead first-line Managers and teams of pre-sales Solutions Architects focusing on complex accounts, helping to drive our expansion in the Middle East & Africa across the financial services, manufacturing, energy, public sector, healthcare and life sciences, retail and consumer goods, communications, media and entertainment business.

Your experience in partnering with sales organisations will help to grow consumption, whilst coaching new sales and pre-sales team members to work together and raise the bar to best in class. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. This role will report to the AVP, Field Engineering - EMEA South.

The impact you will have:

• Hire and manage first line Managers and a growing team of technical pre-sales Solutions Architects
• Build a collaborative culture within a rapid-growth team to embody and promote Databricks' customer-obsessed, teamwork and diverse culture
• Support our growing consumption business focusing on customer value and supporting your SA team in this motion
• Support increased return on investment of Solutions Architect involvement in sales cycles
• Create trust-based relationships with customers for the long term and understand category-specific landscapes and trends, reporting on the forces that shift the strategic direction of accounts
• Promote a solution and value-based selling field-engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build Databricks' brand in the Middle East & Africa in partnership with the Marketing and Sales team

What we look for:

• 5+ years of second-line leadership experience, manager of managers with teams of 20+ individuals
• Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience of the EMEA region
• Ability to elevate the engagement with a track record of driving large transactions and high growth customers 
• Proven leadership ability to influence, develop, and empower your team to achieve objectives with a team approach 
• Proven track record of transformational success and delivery of customer value
• Track record of building strong ecosystems of lucrative customer relationships and cross-functional partnerships (Sales, Engineering, Marketing)
• Experience in complex strategic accounts generating +$1M ARR
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience

About the Job

As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates and SMBs to connect them with top-tier talent ready to make an impact.

We’re looking for an exceptional Engineering Director (m/f/d) to join and lead the engineering department at one of our ecosystem companies.

As Director of Engineering, you’ll lead the technical organization through its next phase of growth, owning architecture, processes, engineering excellence, and delivery across multiple markets - while scaling the team from 30 to 60+ engineers.

Join the A11 Ecosystem – Our Ecosystem company is a fast-growing legal tech company building AI software that helps law firms research, analyse and draft legal work faster and more reliably, with verifiable sources at its core.

In this role, you’ll:

• Lead the engineering organization, balancing product velocity with platform stability and technical debt
• Own the technical strategy and roadmap in close alignment with the Co-Founder and CTO
• Scale the engineering organization, establishing team structures and processes while building a culture where people thrive
• Champion engineering excellence across code quality, testing, incident response, and deployment reliability
• Architect scalable systems to enable our next phase of growth and expansion across Italy, Germany, Spain, and beyond
• Partner closely with product and design to deliver features that drive customer value and retention

Your Profile: 

• 10+ years of experience in software engineering in high-growth startups, ideally in legal tech, fintech, or other highly regulated industries
• 5+ years of experience leading and scaling (3–5x) high-performing engineering teams, ideally from Series A/B to scale-up stage
• Outstanding technical expertise in backend (Python), cloud infrastructure, and data platforms, ideally combined with frontend experience (React)
• Strong hands-on experience with AI/ML systems, including LLM orchestration and RAG architectures
• Clear perspective on how to leverage AI tools (e.g., Claude Code, Cursor, Copilot) in modern software development organizations
• Strong product mindset with a proven ability to translate business goals into engineering strategy
• Excellent communication skills in Italian and English (both fluent)

Please note that this position is based in Milan. Hybrid setups are possible, provided frequent travel is possible.

Benefits and Perks:

• Competitive annual salary range with significant equity participation
• Comprehensive health insurance coverage
• Work in a well-funded legal AI tech company with an ambitious, smart and international team
• Real impact and the opportunity to reshape not only a company, but an entire industry
• Regular team retreats and off-sites
• Hybrid work setting with regular time in our Milan office

If you’re eager to join the A11 Ecosystem and shape what’s next, we want to hear from you!

Our Commitment to Diversity and Inclusion

A11 is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

The Role

To push further our vision of Enterprise AI, we are looking for a senior leader to grow and lead our team of Enterprise Architects. 

This high-impact leadership role demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans.

Your primary goal is to lead and empower a team that supports our growing sales organization in achieving revenue goals. You will ensure your team successfully unlocks technical blockers by fostering close partnerships with leadership across Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

Measures of Success

Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success.

The work you’ll do:

• Team Leadership: Hire, mentor, and manage a team of Enterprise Architects who define the overall architecture, data, and cloud strategy for our largest client accounts.
• Executive Engagement: Act as an executive sponsor in pre-Sales and post-Sales phases, presenting strategic visions to C-level executives and engaging with customer Architecture and security teams.
• Drive Strategic Innovation: Guide your team to design architectures that drive enterprise modernization, leverage capability mapping, and explore innovative solutions using emergent technologies like Agentic AI.
• Cross-Functional Alignment: Serve as the leadership bridge between our product & engineering teams within Celonis and client teams to ensure the delivery of premier technical services.
• Ecosystem & Readiness: Oversee the assessment of the IT landscape maturity of our customer installed base and ensure your team effectively coaches Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.
• Thought Leadership: Direct the development of re-usable assets for projects, as well as customer-facing position papers and thought leadership presentations on architecture and innovation with Celonis.

The qualifications you need:

• Experience: 20+ years of relevant experience, including a proven track record of managing Enterprise Architects or technical teams at a top consulting firm or software vendor.
• Strategic Vision: Proven ability to think strategically, guiding your team to connect technical solutions to business value and customer objectives.
• Communication: Excellent written and verbal communication skills, with a proven track record of navigating complex negotiations and presenting to C-level executives.
• Enterprise Architecture Expertise: Demonstrated experience and deep understanding of Capability Mapping, Enterprise Modernization, and Agentic AI.
• Technical Foundation: Strong background in Data Architecture, system integrations, data operations, automation capabilities, and data-related languages (SQL, Python, etc.). You must be able to comfortably switch from discussing high-level architecture strategy to understanding hands-on demo environments.
• Ecosystem Knowledge: Strong understanding of cloud-native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems, and legacy on-premise enterprise architectures.
• Education: MSc degree in Computer Science or an equivalent in an Information Technology-related field.
• Languages: Fluency in English is required; an additional language such as Spanish, French, German, or Italian is a strong advantage.

Preferred:

• Celonis Certifications and extensive leadership experience managing projects with OCPM and Case Centric Data Pipelines.
• Industry standard certifications such as AWS/Azure/GCP, ESB / ETL (Mulesoft, Oracle, SAP, Talend, Informatica), or TOGAF/Zachmann.
• Experience spanning at least two domains (e.g., Finance, Manufacturing, Supply Chain, HR) and at least two industries (e.g., Consumer Goods, Banking, Pharma, Aerospace).

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector. We are growing at fast pace in our Italian office, the opportunity for growth is large, accessible, and immediate. We are passionate about helping our clients succeed in an ever-changing industry. Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Italy.

Role Description:

We are seeking a Technical Lead, who will be responsible for overseeing technical teams, ensuring smooth operations, and driving successful project outcomes.

Our Technical Lead will:

• Understand project needs, plan and design the structure of technology solutions. You’ll define work schedules for the team, assign tasks and set goals.
• Collaborate with team members, management, and clients to ensure projects meet quality standards.
• Monitor systems to ensure they fulfill both user needs and business goals.
• Provide technical leadership and guidance to team members.
• Oversee assigned programs, including conducting code reviews.
• Assist in solving technical issues as they arise.
• Ensure the implementation of agreed-upon architecture and infrastructure.
• Address technical concerns, ideas, and suggestions.
• Stay informed about industry trends and developments.

Skills and Experience

To qualify for the role, you must have:

• At least 8 years of experience as Technical Lead or IT Architect.
• Hands-on experience with software development and system administration.
• Understanding of strategic IT solutions.
• Experience in project management and service-oriented architecture (SOA).
• Knowledge of JavaScript and Java.
• Familiarity with relational and non-relational databases, as well as vector database.
• Knowledge of cloud technologies (e.g., Azure).
• Excellent communication skills.
• Good knowledge of English language.
• Problem-solving aptitude.
• Organizational and leadership skills.

Why join Capco?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture

Location: Piazza Gae Aulenti 1, Milano (Garibaldi FS/MM Garibaldi)

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