We are looking for a Senior Product Manager to join the Practice Efficiency team in Milan.

As a Senior Product Manager for Doctolib Telehealth, you'll shape how millions of patients and healthcare professionals connect remotely across Europe. With over 10 million patients already using Doctolib Telehealth annually, you'll define both the immediate user experience and the long-term vision for synchronous and asynchronous remote consultations. Working at the intersection of product strategy, clinical expertise, and AI innovation, you'll own the full healthcare professional user experience while collaborating closely with teams across doctor-patient communication, patient data, and the broader patient domain. This is a global role where you'll work across multiple European healthcare markets to ensure Doctolib Telehealth succeeds at scale.

Your responsibilities include but are not limited to:

• Define and execute the product vision, strategy, and roadmap for Doctolib's telehealth capabilities within the Remote Care stream
• Drive both short-term product execution and long-term strategic vision for synchronous and asynchronous remote consultations
• Make high-level architectural choices in close collaboration with your engineering counterpart, bringing a tech-savvy approach to product decisions
• Collaborate with engineers, designers, clinical experts, and go-to-market stakeholders to build solutions serving multiple user personas across all Doctolib markets
• Conduct user research and competitive analysis to identify unmet needs and drive data-grounded prioritization
• Foster a culture of collaboration, innovation, and continuous learning within the broader product management team, with the potential to lead other product managers

Who you are

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Have at least 5 years of experience in Product Management, working with developers, designers, customers, stakeholders, and leadership (Technical Product Management is a plus)
• Base your strategic product decisions on a strong analytical mindset grounded in data and customer needs, solving complex problems
• Have developed and launched products in a large-scale SaaS or B2B environment with demonstrated ability to iterate on live products
• Have the strategic vision to define where a product should go and the operational rigor to make it happen
• Are fluent in English (German or French is a plus)

Now it would be fantastic if you:

• Have experience in the healthcare industry and/or in leveraging advanced technology such as AI
• Have experience with telehealth, remote care, or digital health products
• Are familiar with multi-market, multi-regulatory environments in Europe

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process

• Recruiter Interview
• Manager Interview
• Case Study
• Final Interview
• At least one reference check

Job details

• Permanent position
• Full-Time
• Milan
• Start date: As soon as possible
• Compensation: fix + 10% bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

Therapeutic Medical Scientist (Medical Science Liaison)

Reporting to the Senior Medical Director for Italy, the TMS is a scientific professional who serves as a key field-based scientific resource for healthcare providers, patients, industry partners and internal colleagues. This role will come with high visibility in our company including critical cross-functional relationships across Medical Affairs, Clinical Development / Operations, and Commercial. This role will focus on key opinion leaders and other HCP’s in the hypertrophic cardiomyopathy therapeutic area, but also support pipeline products in development.

Our passion is anchored in rigorous and diligent scientific and clinical approaches to the discovery and development of novel mechanism therapeutics. With gratitude for the commitments and convictions of our employees who are inspired by the courage of patients we aim to serve, we believe Cytokinetics will continue to be a pioneering, values-driven, sustainable, fully integrated biopharmaceutical company.

Role and Responsibilities:

• Identify national, regional, and local Key Opinion Leaders (KOLs) involved in the provision of cardiovascular care within institutional care centres and engage them in proactive and reactive scientific exchange
• Maintain and enhance existing scientific collaboration and professional relationships with hospital-based HCPs within a defined geography (physicians, genetic counselors, hospital teams, investigators, etc..) involved in the therapeutic management of patients with cardiac diseases to expand research, advisory, and educational partnership opportunities; identify areas of unmet medical need; and assure thoughtful exchange of current medical information related to products in development and therapeutic areas of importance
• Serve as a scientific expert at key medical and scientific conferences, clinical investigator meetings, internal meetings, and patient advocacy group meetings
• Maintain a high-level of scientific knowledge and understanding about disease state, underlying science, treatment guidelines, available treatment agents and options, as well as other relevant therapies under development
• Maintain a superior understanding of current trends in clinical research, competitive developments, patient care, and their impact on Cytokinetics’ medical strategies
• Ensure prompt intake and responses for medical information, requests for Medical Affairs support and PV.
• Work with Medical Affairs and other internal colleagues on initiatives including medical information, publications, medical education, grants, speaker training, and other educational programs both within the country and internationally
• Generate Field Medical Affairs plans to identify collaborative opportunities with KOL’s and institutions, review scientific program of relevant conferences, attend sessions, support exhibit booth operations, and contribute to a timely written conference report summarizing key information, activities, and competitive intelligence to colleagues
• Provide support to our clinical development programs by serving as a key point of contact for company-sponsored trial investigators, investigator-initiated research, and registries consistent with company objectives and regulations
• Support and collaborate with the Local Sales Team in alignment with the Medical Plan and local requirements
• Contribute to build up the Account Planning by providing to the local Sales Team the required medical insights
• Provide initial and ongoing disease and product training to internal and field personnel.
• Identify congresses and scientific national and international meetings that are interesting and relevant to attend. Review scientific program of relevant conferences, attend sessions, support exhibit booth operations, and contribute to a timely written conference report summarizing key information, activities, and competitive intelligence to colleagues
• Accurate and timely documentation of activities within applicable company databases and platforms

In addition to above, for Senior Therapeutic Medical Scientist:

• Mentor, train and support other Therapeutic Medical Scientists
• Provide scientific training on key relevant data to Key Account Managers and other business colleagues as required
• Provide strategic input and execute region-specific plans to achieve KOL engagement goals and Medical Affairs departmental goals
• Pursue projects independently with a high degree of quality and timely execution
• Contribute to / lead Congress Planning activities
• Maintain a complete awareness of and understanding about current “real world” clinical practices, HEOR drivers, and emerging trends in treatments/medicine
• Establish relationships with key executive leadership colleagues across Cytokinetics and connect external parties with appropriate leadership team members

Qualifications

• Advanced clinical or scientific degree (BSc, MSc, BPharm, MPharm, PhD, BM BS or equivalent) preferred
• Minimum of 2-5 years of MSL experience for Snr. MSL.  Experience in cardiovascular therapy area and / or hypertrophic cardiomyopathy is preferable. Experience in heart failure is beneficial but not required. Final position level will be determined based on overall experience
• Must be analytical and articulate in both oral and written communications, possess excellent presentation skills, with a demonstrated ability to communicate well with external stakeholders and all internal levels of the organization
• Must possess knowledge of the Medical Science Liaison roles and responsibilities and understand compliance within the ABPI Code Standards, AIFA and Farmaindustria rules & regulations for Interactions with Italian Healthcare Providers and all other company policies, rules and regulations
• Comply with all credentialing requirements for any healthcare institution which is part of the Medical Science plan, including, among other things, routine background checks, medical testing or proof of immunisations, training on facility policies, and adherence to confidentiality and/or other agreements
• Proficiency with Microsoft Office and web-based applications
• A valid Driver’s License and good driving record are required
• Ability to travel both domestically (~30%-50%) and internationally on occasion (TBD)
  
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