Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank also maintains a private client office in Miami, Florida.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

Metropolitan Commercial Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

For more information, please visit the Bank’s website at MCBankNY.com.

Position summary:

The Client Service Specialist is responsible for performing routine branch and customer service duties. Process consumer and commercial checking and savings deposits, process loan payment, cash checks and savings withdrawals. Primary liaison for customers in situations requiring research and follow-up. Identify client needs and generate sales leads for additional service/product opportunities. Requires premier servicing skills in addition to utilizing excellent oral and written communication skills. This means to be active, attentive, and alert.

Essential functions and responsibilities

• Resolve client-based inquiries and concerns (including but not limited to reconciliation of statements, card re-pins, card lock outs, balance inquiries, error corrections, all other customer services issues posed by clients or employees)
• Perform clerical duties
• Order products & set up services for clients
• Assist manager(s) and or Relationship Manager in any operational duties, including external business meetings at client’s office.
• Attending External events and Expo’s
• Complete other related tasks & projects as directed by management

Knowledge, skills and abilities:

• 0-1 years of customer service experience in a bank environment
• Strong ability to understand risk
• Serve as a liaison between customers and the financial institution.
• Communicate regularly with clients to build and maintain strong relationships.
• Document all client interactions and maintain accurate records.
• Stay updated on bank policies, financial trends, and regulatory requirements.
• Collaborate with other bank staff to ensure excellent customer service.
• Flexibility to work branch hours

Potential Salary: $65,000- $75,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are seeking a highly skilled and detail-oriented Bilingual Copy Editor / English to Spanish Translator to join our dynamic creative team. This is opportunity allows you to work alongside talented creative copy experts, contributing to a diverse range of projects across various industries including automotive, banking, retail, and other major consumer brands. The ideal candidate will ensure linguistic precision, cultural relevance, and brand consistency in all communications.

About the Role:

This position is pivotal in maintaining the high quality and integrity of our multilingual content. You will be responsible for editing, proofreading, and writing translations, back translations, and transcreations, meticulously adhering to spelling, grammar, consistency, and specific brand standards for each project. Your expertise will be crucial in communicating ideas clearly and effectively across both English and Spanish.

Key Responsibilities:

• Perform comprehensive copy editing and proofreading of English and Spanish content across diverse media, ensuring impeccable grammar, spelling, punctuation, and style.
• Write, translate, adapt, and transcreate copy from English to Spanish and vice versa, maintaining original intent, tone, and cultural appropriateness.
• Conduct thorough reviews of written text to identify and correct grammatical, typographical, and structural errors.
• Liaise closely with copywriters to determine the most effective communication strategies and messaging for various advertising materials.
• Stay current with grammatical developments, linguistic trends, and new terminologies in both English and Spanish, regularly consulting established style guides (e.g., Associated Press, Real Academia Española).
• Proactively communicate with copywriters to clarify inconsistencies related to style, terminology, and textual choices.
• Ensure all projects are completed accurately and efficiently within established timeframes and deadlines.
• Provide linguistic support and guidance to the Account Team when grammatical queries or doubts arise from clients.
• Contribute to broader creative efforts, which may include social media initiatives, content generation, participating in creative brainstorming sessions, and assisting with project execution.

Qualifications:

• Full, native-level command and fluency in both English and Spanish, with exceptional written and verbal communication skills.
• Proven strong copy editing and proofreading skills, with a sharp eye for detail and a deep understanding of language subtleties.
• Solid understanding of advertising terminology and the nuances of marketing copy.
• Proficiency in computer software, including Microsoft Word and Excel, and experience with Translation Memory (TM) software (e.g., Wordfast).
• Demonstrated ability to manage multiple projects simultaneously and deliver high-quality work under tight deadlines.
• Strong understanding of tone, grammar, and style, ensuring every piece of content is polished, accurate, and aligned with the intended message.

Preferred Qualifications (Nice to Have):

• Certified Translation Professional certification.

Billboard: Staff Writer, Latin/Pop (Los Angeles or Miami)

Billboard, the leading entertainment brand covering music globally is searching for a bilingual staff writer fluent in English and Spanish. Our candidate has a demonstrable passion and deep knowledgeable of all genres of Latin music as well as mainstream pop and pop culture. They must also have an insatiable appetite for discovery and be up to any task, from writing a news story in minutes to hosting a red carpet to capturing social media content. 

Our staff writer is a journalist who has worked in a fast-paced newsroom for a minimum of one year, can work quickly under pressure, and feels comfortable in a multi-media environment.  High productivity is expected as is understanding that the music business does not sleep. After-hours and weekend coverage is expected and required for this avid fan and consumer of music who has their finger on the pulse of all things Latin and pop and who will be working shoulder to shoulder with equally motivated individuals.

Our candidate must be bilingual (English/Spanish), must be able to work equally well in both languages and must be able to translate from one language to the other as needed. They will report to the Deputy Editor for Billboard Español and the editors of Billboard.com. 

As PMC values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.

Responsibilities:

• The staff writer will be responsible for daily coverage of all aspects and genres of Latin music as well as the occasional pop or pop culture story. They will first and foremost cover daily Latin and mainstream music news, including interviews and industry stories, for Billboard.com and Billboardespanol.com. Productivity averages between 4-6  stories per day at a minimum, plus translating stories from English to Spanish. 
• Will be able to translate copy primarily from English to Spanish but also Spanish to English. 
• Will work daily with Billboard Español and Billboard.com  staff to ensure all published stories meet Billboard’s exacting editorial standards.
• Will be part of a tight-knight, highly productive Latin team, but is also expected to work and collaborate with all verticals and departments in Billboard, notably the Billboard.com team. 
• Will work closely with Billboard’s video production and social media teams to cross-pollinate content and create original content as needed.

Requirements:

• A minimum of 2+ years of music reporting experience. Candidates without written reporting experience will not be considered. 
• A fully bilingual journalist who lives comfortably in between the two worlds: mainstream and Latino-centric; Spanish and English. Impeccable spoken and written Spanish and English are a must. A writing and edit test will be administered.
• A degree in journalism or communications is preferred.
• Fast, clear writer, passionate about trends, charts and breaking news. Multiple stories a day are expected.
• Possess a roll-up-your-sleeves, scrappy mentality and exhibits the adaptability and resourcefulness of someone who wants to win. We are constantly learning how to do things bigger and better.
• Ability to work across mediums and formats: While this is a writing first position, our candidate will be expected to be on camera, interview artists on video and audio and be active on social media, including Instagram, YouTube and TikTok. 
• Passion and understanding of the Billboard brand and mission of delivering high-quality consumer and business news.
• Passionate and knowledgeable about music and music business in general and Latin music in particular, with keen interest in all genres of Latin music.
• A multi-tasker and collaborator for whom no job is too big or too small, who can work with many teams across many departments.
• Fascinated by the business of music, including the players and the money driving it behind the scenes
• Flexibility with work hours that will likely involve time outside the 9-to-5 weekday hours. Off-shift work and work during weekends and after hours is expected and required.

A good faith estimate of the salary $70,500 upon hire.  Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. If you have more or less experience than specified on this job posting, please apply and list your salary expectations.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors).

It’s all About You…

PMC's comprehensive benefits package is thoughtfully designed to support every aspect of your life, empowering you to thrive both personally and professionally. We offer PMC-Paid Healthcare with no employee paycheck contributions on medical, dental, and vision for you and your family. PMC also offers Flexible Spending Accounts (Healthcare, Dependent Care & Commuter), an Employee Assistance Program, Life Insurance, Short- & Long-Term Disability, Paid Parental Leave, and a 401(k) Retirement Plan with an Employer match. Employees are also eligible to take advantage of company discounts and perks including Pet Insurance, Home & Auto Insurance, Mortgage discounts, and a variety of other savings on wellness, lifestyle, and financial essentials. As part of PMC's dedication to consistently meeting employees’ needs, we have launched a new Flexible Vacation Policy.

At PMC, we believe working in a highly collaborative, office-first environment fosters real-time communication, spontaneous idea sharing, and stronger interpersonal relationships that drive innovation and team cohesion. PMC prioritizes in-person collaboration and does not offer remote-only roles.

About Billboard:

Billboard is the world's most influential music publication, providing breaking news, charts, reviews, and insights that define the music industry. For over 130 years, Billboard has been the definitive source for music industry professionals, artists, and fans worldwide. As part of Penske Media Corporation's portfolio, Billboard combines its rich editorial heritage with cutting-edge digital innovation, reaching millions of readers across multiple platforms. Billboard's iconic charts, including the Billboard Hot 100, remain the global standard for measuring commercial music success, while its editorial content shapes conversations about music culture, business, and artistry.