About the role

We are actively seeking a talented and experienced Marketing Designer with a 360° skill set to join our dynamic team at Sporty Group. In this role, you will be responsible for creating visually captivating and engaging content across video, motion, and static formats, supporting our products and marketing channels. We’re looking for someone with a strong portfolio, a passion for sports (especially football), and a sharp understanding of internet culture and modern football design trends.

What you'll be doing

Core Focus - Video Editing & Content Production

• Edit high-performance video content for:

• Paid media (Meta, TikTok, YouTube)

• Organic social (short-form, reels, stories)

• Product and in-app content

• Work with raw footage, templates, and motion assets to deliver scalable content quickly

• Adapt global campaign assets into localized video formats for Mexico

Production Motion & Dynamic Content

• Develop motion graphics and animations to enhance video content
• Create match promos, betting-related content, and reactive assets around live events
• Design dynamic overlays, transitions, and engaging visual effects

Supporting Design and Others 

• Create high-impact visual content across all platforms, including apps, websites, and marketing channels (banners, ads, social media assets, etc.)
• Design motion graphics and animations (e.g., match promos, score updates, transitions, social clips)
• Collaborate closely with the marketing team to conceptualize and execute creative campaigns around key matches and events
• Adapt designs for different platforms, ensuring content is optimized per channel (social, display, app, web)
• Stay on top of design, football, and internet trends, incorporating relevant styles and ideas into your work
• Work with analytics and data teams to evaluate performance and continuously improve creative output

What you'll bring

• Degree in Graphic Design or a related field
• Strong proficiency in: Adobe Photoshop & Illustrator (static design), Premiere Pro (video editing), After Effects (motion graphics & animation)
• Proven experience in video editing, motion design, and static design within a marketing or digital environment
• A strong portfolio showcasing multi-format work (video + motion + static)
• Solid understanding of marketing platforms and design best practices (social media, display ads, Google Ads, etc.)
• Excellent communication and collaboration skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Creative mindset with a strong sense of visual storytelling and innovation
• Proactive, adaptable, and eager to learn

JOB SUMMARY

Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.

Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.

Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience. To support more complex, high-impact customer scenarios, you may also engage customers directly via video calls to troubleshoot technical issues in real time and accelerate resolution, particularly in advanced or enterprise-level cases.

In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.

ESSENTIAL JOB FUNCTIONS

• Take on more complex tasks and responsibilities (compared to Technical Support Engineer I), including handling escalated support tickets and troubleshooting more challenging issues independently.
• Manage cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team.
• Meet or exceed customer expectations on response quality and SLA within our ticketing platform and live chat.
• Educate customers on product features, functionalities, and best practices.
• Maintain a positive, empathetic, and professional attitude in all customer interactions.
• Collaborate with tech support, sales representatives, and partner account managers to resolve issues efficiently and effectively.
• Contribute to identifying inefficiencies in support processes and suggest improvements to enhance productivity and customer satisfaction.
• Assist in training the Technical Support Engineer I and provide mentorship as needed.
• Handle customer escalations from Technical Support Engineer I, addressing concerns promptly and professionally to ensure customer satisfaction.
• Participate in customer video calls when appropriate to troubleshoot complex technical issues live, helping reduce back-and-forth communication and speed up resolution for high-priority or advanced customer cases.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• 3+ years of Technical Support Engineering experience.
• Thorough knowledge with consuming RESTful and GraphQL APIs.
• Working knowledge of at least one modern JavaScript framework such as Vue.js, React, Next.js, or Nuxt.js and their fundamental principles.
• Ability to debug and troubleshoot applications built with modern JavaScript frameworks.
• Thorough knowledge of JavaScript and its modern syntax and features. Experience with Typescript is a plus.
• Working knowledge of HTML and CSS.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Fluent in English with excellent verbal and written communication and interpersonal skills.
• Experience troubleshooting complex technical issues in real time with customers or internal stakeholders (e.g., via screen sharing or video calls) is a plus.
• Remote working experience.
• Well organized, self-starter, has excellent work ethic, and pays attention to detail.
• A proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principle.
• Ability to work independently with little direct supervision.
• Real passion for solving issues and challenges.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

ADDITIONAL INFORMATION

Great fit if you: enjoy helping customers solve real problems, can explain technical concepts in plain language, and get satisfaction from owning an issue end to end.

Not the right role if you: are primarily looking to build or ship product features, prefer working in a pure engineering environment, or have limited experience in customer-facing roles.

About the Role:

We are seeking a creative and highly motivated Content Creator to join WITHIN's Creative Production team in a full-time capacity. If you live and breathe social media, especially platforms like TikTok, and have a knack for creating thumb-stopping, authentic content, this role is for you! You'll be instrumental in bringing our brand(s) to life online, transforming ideas and trends into engaging content, with a strong focus on User-Generated Content (UGC) styles. Reporting to the Post Production Supervisor, you will be a key player in our content creation engine, collaborating across teams to produce timely and relevant social-first content.

Responsibilities include but are not limited to:

• Trendspotting & Ideation: Constantly monitor social media platforms (especially TikTok, Instagram Reels, etc.) to identify emerging trends, sounds, and formats, translating them into actionable content ideas for our accounts.
• Content Creation: Conceptualize, script, shoot, and edit engaging short-form video and static content optimized for various social media platforms, capturing an authentic, often UGC-style, look and feel.
• UGC Focus: Develop and execute strategies to encourage and leverage user-generated content, as well as create brand content that mimics authentic UGC.
• Creative Collaboration: Work closely with the [Social Media Manager / Content Lead] and broader Marketing/Creative teams to align content with campaign goals, brand voice, and platform best practices.
• Basic Editing & Graphics: Perform necessary edits, add text overlays, incorporate trending audio, and utilize basic motion graphics or in-app effects to enhance content and ensure it's platform-native.
• Asset Management: Organize and manage digital assets (raw footage, edited videos, graphics) for social media use, ensuring easy access and archiving.
• Platform Management: Stay updated on best practices, features, and algorithm changes across key social media platforms.
• Performance Awareness: Have a general understanding of what resonates with audiences and contribute insights based on content performance.

Requirements:

• Social Media Native: Proven experience creating engaging content specifically for platforms like TikTok, Instagram Reels, YouTube Shorts. You understand the nuances, trends, and culture of these spaces intrinsically ("chronically online" is a plus!).
• Content Creation Skills: Demonstrated ability to shoot (often with a smartphone) and edit compelling short-form video content.
• Editing Proficiency: Comfortable using mobile editing apps (e.g., CapCut, InShot) and/or basic desktop software (e.g., Adobe Premiere Rush, iMovie, basic Premiere Pro). 
• UGC Acumen: Strong understanding of what makes UGC effective and experience creating content in that authentic style.
• Creative & Agile: Ability to generate creative ideas quickly and adapt to the fast-paced nature of social media trends.
• Collaborative Spirit: Excellent communication skills and ability to work effectively within a team environment.
• Organizational Skills: Ability to manage multiple projects simultaneously and meet deadlines.

Our interview process includes, but is not limited to the following:

• Excel and Typing Test

We offer a competitive hourly wage based on ability level:

• Hourly Rate DOE
• This is a remote role, but you must be based in Mexico.

About the role:
The AI Creative Specialist is our go-to expert for leveraging cutting-edge generative AI in both imagery and video. You’ll utilize multiple AI tools and workflows—ranging from advanced prompt engineering to model training—to craft unique, high-quality visuals for our clients. As an integral part of our post-production and creative teams, you’ll push boundaries in AI-assisted content creation while ensuring outputs remain brand-consistent and commercially viable.

Responsibilities include but are not limited to;

1. Advanced AI Model Utilization
• Expertly employ various AI models (e.g., Stable Diffusion, Midjourney, DALL·E) and interfaces (ComfyUI or similar) to produce high-fidelity visuals and short-form video content.
• Fine-tune, train, and adapt models for specialized product imagery, ensuring consistency with brand requirements.
2. Creative Integration
• Collaborate with Motion Graphics Designers, Video Editors, and Graphic Designers to embed AI-generated assets seamlessly into final deliverables.
• Guide teams on best practices for maximizing the potential of AI-generated components within larger creative campaigns.
3. Workflow Innovation
• Develop and refine processes for AI-driven content creation, including advanced prompt engineering and iterative workflows.
• Stay current on emerging AI technologies, identifying opportunities for the agency to adopt or pilot cutting-edge techniques.
4. Quality Assurance & Brand Consistency
• Oversee quality checks on AI outputs, adjusting for color, composition, and brand alignment.
• Ensure final deliverables meet both creative standards and client expectations across a variety of use cases (e.g., paid social, digital displays, print).
5. Mentorship & Training
• Provide guidance, tips, and training to junior team members interested in AI, sharing insights on prompt crafting, model selection, and best practices.
• Partner with team leads and project managers to assess project feasibility and timelines when incorporating AI-driven solutions.

Requirements

• Experience: 3+ years in a creative production or AI-focused role; proven experience delivering AI-generated content for commercial use.
• Technical Expertise: Proficient in multiple AI generation platforms and workflows (Stable Diffusion, Midjourney, ComfyUI, etc.). Skilled in model training for product or branded imagery.
• Creative & Aesthetic Sense: Strong design sensibility with a proven ability to align AI outputs to specific brand styles.
• Innovation Mindset: Demonstrated record of experimentation and successful integration of emerging AI solutions in real-world campaigns.
• Collaboration: Exceptional communication skills; comfortable leading discussions on AI-driven concepts with both technical and non-technical stakeholders.

Our interview process includes, but is not limited to, the following:

• Excel knowledge and Typing Test

We offer a competitive salary and benefits based on ability level, including:

• Base Salary - DOE
• Unlimited vacation policy
• Food stipend
• Internet/phone stipend
• Dog friendly office
• Professional Development Program
• This is a fully in-office role based in Mexico City, Mexico. Candidates must be available to work on-site five days a week.

Note. Please submit your resume in English.

About You:

Are you interested in launching or growing your career in digital marketing? The WITHIN team is expanding, and we’re looking for a Digital Media Buyer Trainee to support our efforts across multiple marketing channels. This role offers an opportunity to gain hands-on experience and develop expertise in key areas of digital marketing, including Paid Social, Paid Search, Programmatic, Email Marketing, Affiliate Marketing, Search Engine Optimization (SEO), Influencer Marketing, and Retail Media.

As part of a fast-growing company, you’ll collaborate with internal teams and clients to drive performance-driven marketing strategies. This role is perfect for individuals who are analytical, creative, and eager to learn in a dynamic, deadline-driven environment.

What You’ll Learn:

This role will expose you to various marketing channels, helping you develop a strong foundation in performance marketing. Depending on the projects you work on, you may gain experience and training in:

• Paid Social: Learn how to create and manage paid social campaigns on platforms like Facebook, Instagram, TikTok, and LinkedIn, focusing on targeting, budgeting, and performance analysis to drive engagement and conversions.
  
  
• Paid Search: Understand how to create and optimize paid search campaigns on platforms like Google Ads and Bing, including keyword research, ad copywriting, and bidding strategies to maximize return on investment (ROI).
  
  
• Programmatic: Gain insight into programmatic advertising, including working with demand-side platforms (DSPs) to buy display, video, and native ads at scale, optimizing for reach, engagement, and conversions.
  
  
• Email Marketing: Learn how to craft compelling email campaigns, segment audiences, and optimize performance through testing and automation.
  
  
• Affiliate Marketing: Understand how brands collaborate with partners to drive traffic and conversions through commission-based strategies.
  
  
• Search Engine Optimization (SEO): Gain insights into optimizing website content and structure to improve search engine rankings and organic visibility.
  
  
• Influencer Marketing: Explore how brands collaborate with influencers to build awareness, drive engagement, and generate conversions.
  
  
• Retail Media: Discover how brands advertise on e-commerce platforms (e.g., Amazon, Walmart, TikTok Shop, etc.) to increase product visibility and sales.
  
  

Some duties will include and are definitely not limited to:

• Work with a diverse portfolio of clients to support their marketing efforts.
  
  
• Communicate with clients via email and meetings, ensuring alignment on strategy and performance goals.
  
  
• Collaborate with multiple internal teams to design and execute marketing strategies.
  
  
• Produce meaningful marketing KPI dashboards and deliver performance reports with actionable insights.
  
  
• Support A/B testing, consumer research, and data-driven decision-making to enhance campaign performance.
  
  
• Assist in implementing best practices and proprietary technology to optimize marketing strategies.
  
  
• Provide creative and copy recommendations.
  
  

Qualifications and Experience:

• Bachelor’s degree or equivalent experience.
  
  
• Strong analytical and problem-solving skills.
  
  
• Interest in pursuing a career in performance-driven digital marketing.
  
  
• Ability to work in a fast-paced, deadline-oriented environment.
  
  
• Basic knowledge of Microsoft Excel (e.g., conditional statements, pivot tables, VLOOKUPs).
  
  
• Full professional proficiency (written and spoken) in English.

Our interview process includes, but is not limited to, the following:

• Cognitive Aptitude and Typing Test
• Logic assessment on Basic data analytics & problem-solving assessment

2-Month Paid Development & Probation Program

This role begins with a 2-month program designed to provide hands-on training and professional working experience, as well as serve as the standard employment probationary period. During this probationary period, you will be closely supervised by our staff and continuously assessed by to determine if you are competent and trustworthy enough to be a full Digital Media Buyer for WITHIN.  Upon successful completion of this program, you will be staffed on a team to begin working on client accounts on an independent full-time basis immediately!

Note: Employment types may vary by country due to local labor laws, HR will clarify before employees start. 

We offer a competitive salary and benefits based on ability level, including:

• Base salary - 25k MXN
• Unlimited vacation policy
• Health insurance coverage
• Food stipend
• Internet/phone stipend
• Dog friendly office
• Professional Development Program
• This is a fully in-office role based in Mexico City, Mexico. Candidates must be available to work on-site five days a week.
• This is an entry level position. Training and development will be provided.

Note. Please submit your resume in English.