About the Team

The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM experts who build, QA, and launch marketing campaigns designed by our Lifecycle Marketing partners. This team is goaled on high quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. 

About the Role

As the Senior Associate, Campaign Operations, you will be responsible for building, testing and launching Retention Marketing campaigns designed by our Lifecycle Marketing partners. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. 

You’re excited about this opportunity because you will…

• Campaign QA & Execution: Build, test, and launch retention marketing campaigns across email, push notifications, in-app messaging, and other channels using Braze and in-house tools. Includes owning the QA review process, collaborating with designers and copywriters, building target audience segments and capturing feedback from multiple stakeholders.
• Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals, audience segmentation, and creative execution.
• Performance Analysis: Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft and efficiency for future initiatives.
• Stakeholder Management: Act as the primary point of contact for Campaign Operations for your Lifecycle Marketing partners, ensuring alignment with company goals and priorities.
• Tool Expertise: Leverage Braze and other internal marketing platforms to implement sophisticated campaigns, including automation, dynamic content, and A/B testing.

We’re excited about you because you bring…

• Experience: 3-4+ years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing
• Technical Proficiency: Hands-on experience with Braze/Iterable or a similar ESP is required. Familiarity with other marketing automation tools is a plus.
• Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.
• Analytical Mindset: Ability to interpret data and analytics to inform decisions and optimize campaign development and quality. 
• Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 

#LI-CD1 #LI-HYBRID

POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS

¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?

Como Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.

Como Customer Success Manager en Smartly, tú…

• Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
• Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
• Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
• Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
• Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
• Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.

Buscamos a alguien que…

• Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
• Cuente con 4+ años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
• Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
• Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
• Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

***PLEASE SUMBIT YOUR APPLICATION/RESUME IN ENGLISH***

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. 

As a Customer Success Manager at Smartly, you will...

• Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
• Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
• Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
• Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
• Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives

We are looking for you, if you...

• Possess 4+ years of relevant experience in a customer success or similar customer-facing function
• Be capable of learning new tools and processes quickly
• Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc)
• Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals
• Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals
• Are able to explain complex concepts clearly and translate data into insights
• Are confident, with strong spoken and written communication skills
• Are self-driven with exceptional organizational skills 
• Have professional spoken and written English plus fluency in Spanish. 

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

POR FAVOR ENVÍA TU SOLICITUD/CURRÍCULUM EN INGLÉS

¿Te gusta tener la responsabilidad de gestionar y hacer crecer un mercado completo? ¿Te motiva trabajar de cerca con clientes para resolver los retos de su estrategia de marketing digital? ¿Te enorgullece ayudar a tus clientes a tener éxito y buscar constantemente oportunidades de venta incremental?

Como Senior Customer Success Manager (hablante de español) en Smartly, tendrás la responsabilidad de tus propios clientes desde la primera semana, brindando asesoría consultiva, definiendo el enfoque y liderando implementaciones piloto exitosas del producto, además de impulsar el engagement de los clientes. Serás el vínculo clave entre los clientes, Facebook y nuestro equipo de desarrollo de producto. Formarás parte de la industria de marketing digital en constante evolución y ritmo acelerado, lo que te permitirá aprender rápidamente sobre cómo desarrollar y hacer crecer tu propio mercado objetivo, gestionar relaciones con grandes anunciantes y escalar las operaciones de una empresa ambiciosa en crecimiento.

Como Senior Customer Success Manager en Smartly, tú…

• Gestionarás y desarrollarás tus propias cuentas de clientes a través de la comunicación diaria y tu experiencia en marketing digital.
• Trabajarás estrechamente con los clientes para optimizar su estrategia de marketing digital y resolver rápidamente problemas de los anunciantes, incluyendo escalamiento de presupuestos, desempeño de campañas y procesos manuales.
• Tendrás la responsabilidad total de hacer crecer y gestionar tu mercado objetivo, así como desarrollar experiencia en industrias específicas (por ejemplo, comercio electrónico, viajes, clasificados, aplicaciones móviles, etc.).
• Desarrollarás y mantendrás un excelente conocimiento de la herramienta Smartly y de la publicidad en Facebook en general, para resolver continuamente los retos de los clientes.
• Construirás, gestionarás y fortalecerás relaciones sólidas con clientes y con Facebook.
• Colaborarás con clientes, otros Customer Success Managers de Smartly y el equipo de desarrollo de producto para mantener un flujo continuo de retroalimentación.

Buscamos a alguien que…

• Esté motivado/a por combinar la gestión de clientes, la resolución de retos de marketing digital y la construcción de relaciones a largo plazo.
• Cuente con más de 5 años de experiencia en gestión de cuentas en empresas B2B SaaS o agencias similares, preferentemente en el ámbito de marketing digital.
• Tenga excelentes habilidades de comunicación para explicar conceptos complejos de manera clara y eficiente, y brindar asesoría consultiva que ayude a mejorar el desempeño de los clientes.
• Cuente con dominio profesional del inglés (hablado y escrito) y fluidez en español.
• Tenga disponibilidad y disposición para viajar a reuniones, conferencias y eventos de la industria.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

***PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH***

Do you enjoy having responsibility over an entire market to manage and grow? Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to up-sell?
 
As a Senior Customer Success Manager (Spanish speaking) at Smartly, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

As a Senior Customer Success Manager at Smartly, you will...

• Manage and nurture your own customer accounts through day to day communication and online marketing expertise
• Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
• Take full ownership and responsibility of growing and managing your own target market and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc.)
• Develop and maintain excellent knowledge and skills of the Smartly.io tool and Facebook advertising in general so that you’re constantly able to solve customer problems
• Build, manage and develop strong relationships with customers and Facebook
• Collaborate with customers, Smartly Customer Success Managers and the product development team to maintain the quick feedback loop

We're definitely looking for you, if you...

• Are driven to combine the work of managing your own customers, solving their online marketing challenges and building long-term relationships
• Have 5+ years of account management experience in B2B SaaS businesses or corresponding agencies, preferably in the online marketing domain
• Have great communication skills to be able explain complex concepts clearly and efficiently and give consultative advices to help customers grow their performance
• Have professional spoken and written English plus fluency in Spanish 
  Are able and willing to travel for meetings, conferences and industry events

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

¿Te apasiona ayudar a anunciantes globales a alcanzar el éxito en el dinámico panorama digital actual?

Como Customer Success Associate en nuestro equipo de Global Strategic Accounts, desempeñarás un papel clave ayudando a los clientes más grandes e innovadores de Smartly a ejecutar, optimizar y escalar campañas en medios de paid social y programmatic.

Trabajarás de forma práctica con la tecnología de creatividad y automatización de Smartly para ofrecer excelencia operativa—configurando campañas, creando reportes, resolviendo problemas de integraciones y promoviendo la adopción de nuestra plataforma. Este rol combina la resolución analítica de problemas con la ejecución diaria para garantizar que los clientes logren resultados medibles y éxito a largo plazo.

Como Customer Success Associate en Smartly, tú…

• Colaborarás con Customer Success Managers y líderes de GSA para ofrecer excelencia estratégica y operativa en cuentas empresariales.
• Apoyarás en la incorporación de clientes (onboarding), sesiones de capacitación y revisiones trimestrales de negocio para impulsar la adopción y retención de la plataforma.
• Actuarás como socio de confianza al comprender los objetivos del cliente, identificar oportunidades de crecimiento y alinear las soluciones de Smartly con resultados de negocio.
• Gestionarás la configuración integral de campañas, optimización y seguimiento de desempeño en plataformas como Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads y The Trade Desk.
• Realizarás análisis de campañas y proporcionarás insights accionables y recomendaciones a clientes y equipos internos.
• Construirás y mantendrás dashboards de desempeño y marcos de reporting, asegurando la precisión y visibilidad de los datos.
• Desarrollarás experiencia profunda en las herramientas de creatividad, automatización e integración de datos de Smartly para ofrecer una ejecución de alta calidad y soporte consultivo.
• Colaborarás estrechamente con los equipos de Producto e Ingeniería para transmitir retroalimentación de clientes e influir en el desarrollo futuro.
• Contribuirás a la documentación de mejores prácticas, mejoras de flujos de trabajo y oportunidades de automatización para optimizar la eficiencia operativa.

Buscamos a alguien que…

• Tenga entre 1 y 3 años de experiencia en publicidad digital, operaciones de medios, customer success o analítica de marketing, idealmente en agencias, SaaS o ad tech.
• Cuente con experiencia comprobada ejecutando, optimizando y analizando campañas de medios pagados en redes sociales (Meta, TikTok, Pinterest, Snap, Reddit) y/o plataformas programáticas (DV360, The Trade Desk, Google Ads).
• Posea sólidas habilidades analíticas, de resolución de problemas y presentación, con dominio de Excel, PowerPoint u otras herramientas de inteligencia de negocios y visualización de datos para transformar datos en insights, acciones e historias impactantes para clientes.
• Tenga excelentes habilidades de comunicación y organización, con capacidad para gestionar múltiples flujos de trabajo y stakeholders en equipos globales.
• Cuente con mentalidad de crecimiento—curioso/a, proactivo/a y con interés en desarrollar experiencia en múltiples ecosistemas digitales.
• Tenga disponibilidad para trabajar en horario de CDMX para dar soporte a cuentas globales basadas en Estados Unidos.

🌐 Requisito de idioma

Importante: Las postulaciones, entrevistas y las actividades diarias internas y con clientes se llevarán a cabo en inglés. Por lo tanto, se requiere un nivel avanzado de inglés (hablado y escrito) para este puesto. Presente su solicitud en inglés, por favor.

Lo que te ofrecemos…

• Seguro Social (IMSS): Cobertura completa de salud pública para el empleado y su familia
• INFONAVIT: Fondo de ahorro que ayuda a los empleados a adquirir o mejorar su vivienda
• FONACOT: Acceso a créditos personales accesibles para necesidades cotidianas
• Apoyo para trabajo desde casa: $1,000 MXN mensuales para cubrir costos de trabajo remoto

Smartly está comprometido a ser el mejor lugar para que personas con mentalidad de crecimiento prosperen—¡explora más en nuestro Culture Handbook!

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape?

As a Customer Success Associate on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media.

You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success.

As a Customer Success Associate at Smartly, you will...

• Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
• Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention.
• Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes.
• Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk.
• Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams.
• Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility.
• Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support.
• Collaborate closely with Product and Engineering to surface customer feedback and influence future development.
• Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts.

We're definitely looking for you, if you...

• Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment.
• Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads).
• Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling.
• Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams.
• Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems.
• Are able to work CDMX hours to support our US based global accounts.

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

Scale AI is looking to hire a highly motivated and enthusiastic Global Travel & Expenses Manager to join its Corporate Accounting team. This crucial role will play an integral part in building its global travel and expense operations in a fast-paced environment. This role will be responsible for managing the strategic Travel program and expenses cycle and supporting the month-end close process. You must have strategic thinking, strong analytical skills and an eagerness to learn, as well as be a collaborative team player.  You’ll need to not be afraid to roll up your sleeves and pivot between high-level vendor negotiations and hands-on system troubleshooting and also doing tactical work. 

What you’ll be doing:

• Design and execute the global travel category strategy, leading end-to-end supplier selection (RFP), onboarding, and lifecycle management for airlines, hotels, and ground transportation.
• Architect high-leverage negotiation strategies to secure preferential rates and corporate benefits, ensuring maximum ROI on the company’s annual travel spend.
• Champion "Preferred Supplier" adoption through creating policies, data-driven influence and internal marketing, optimizing corporate leverage and volume-based discounts.

• Govern the global Travel & Expense (T&E) ecosystem, overseeing corporate credit card programs and employee reimbursements to ensure 100% alignment with fiscal policy and tax compliance.
• Execute rigorous internal controls and audits, identifying leakage or non-compliant spending patterns and implementing corrective action plans.

• Pioneer process optimization by auditing existing workflows and designing automated, scalable solutions that reduce friction for the traveler while increasing back-office efficiency.
• Serve as the Functional Product Owner for travel-related technologies (e.g., Navan, Brex, etc), managing system integrations, troubleshooting technical hurdles, and leading future-state implementations.
• Synthesize T&E data into actionable insights, delivering ad-hoc analysis and executive reporting that informs budgetary decisions and policy shifts.

What we’re looking for:

• Minimum 4 years of Travel, AP and/or accounting experience.
• Experience with OBT software (Navan, Spotnana, Egencia, etc).
• Experience with employee expenses systems: Netsuite, Coupa, Brex or other major systems.
• Bachelor’s degree in Accounting/Finance, or related degree.
• Strong understanding of full global travel industry.
• Excellent organizational skills and ability to handle multiple priorities within deadlines.
• Excellent AI, problem-solving skills and high level of attention to detail.
• Excellent verbal and written communication skills in English.
• Proficient knowledge of Microsoft Excel.
• Remote based in México.
• 15% travel, primarily to the USA but potentially also to worldwide Scale travel locations

Nice-to-haves:

• Experience with S2P software (Brex, Zip, LevelPath and/or Navan).
• Prior experience at a fast growing start-up or public company.
• Passion for the AI industry.

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them.

You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Mexico City for our hybrid working model.

As an ideal candidate, you will have:

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273399627

We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

In this role, you are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, consultants, software architects, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. 

You'll work closely with our Customer Success Managers and Relationship Account Managers to help customers solve business problems by leveraging our solutions. You'll become the trusted advisor to a wide range of customers from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Mexico City or São Paulo. 

As an ideal candidate, you will have:

• 5+ years professional work experience within software development, consulting, Pre-Sales, or related fields.
• 2+ years of Pre-Sales experience with enterprise software 
• 2+ years of software development experience, with working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
• A mind for technology - we’ll teach you all about MongoDB and databases, but our customers and products are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Experience with or knowledge of scalable and highly available distributed systems 
• Excellent presentation and communication skills 
• The ability to be adaptive to an ever-changing environment, where you are constantly improving yourself, your team and (y)our processes
• High levels of organization in your workflows - you understand what it means to work with lots of customers and to prioritize and manage your time efficiently
• The ability to travel up to 25%
• A Bachelor’s degree in Computer Science, MIS or similar degree or equivalent work experience
• Requires professional proficiency in both written and verbal English communication

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• A MongoDB Certification

What you do at MongoDB

• You confidently articulate the business value of MongoDB solutions
• You partner with our Customer Organization to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support remote/onsite sales with activities such as technical discovery, demos, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You implement and maintain technology toolkits to drive compelling demonstrations and POCs
• You advise customers on architectures, patterns, and strategies for making the best use of MongoDB
• You assess and diagnose issue within a customer environment to provide recommendations about MongoDB best practices
• You translate technical concepts and patterns into business benefits
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well as account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You have situational awareness and react appropriately in group settings

What you will learn

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273424762

Headquartered in New York, MongoDB’s mission is to empower innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform was built to power the next generation of applications, and MongoDB is the most widely available, globally distributed database on the market. With integrated capabilities for operational data, search, real-time analytics, and AI-powered data retrieval, MongoDB helps organizations everywhere move faster, innovate more efficiently, and simplify complex architectures. Millions of developers and more than 50,000 customers across almost every industry—including 75% of the Fortune 100—rely on MongoDB for their most important application.

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization.

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

This role is a hybrid working model in our Mexico City office long-term.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in Spanish (native level) and English (fluent)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly

Things We Love

• Strong and progressive academic background
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include:
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425664

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects in the Scaled Growth organization are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives and Field Solutions Architecture team helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of enterprise organizations across the Americas.

This role can be based remotely in São Paulo or Mexico City.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• A Bachelor’s degree or equivalent work experience
• Requires professional proficiency in both written and verbal English communication

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426174

LATAM Commercial Strategy Lead (Manager)

The Commercial Strategy Lead for LATAM is the bridge between SharkNinja’s corporate headquarters and our markets in Latin America.  Our priority markets are Mexico, Colombia, Chile & Argentina, and our business is also growing quickly in the Caribbean, Andinas and Brazil.  Must be a highly analytical individual who can connect the dots among sales, marketing, operations and other key functions of the business to drive SharkNinja’s “outrageously extraordinary” mindset across teams.  The person holding this role will be an internal champion of the region and the role is best suited for an individual who can wear many hats depending on the needs of the business.

Key Responsibilities

• Lead action plans based on recurring performance data to support a high rate of sale in his/her category.
• Roadmap future assortments for each country while balancing channel dynamics, product availability timelines, competitive pressure and category data
  • Collaborate with CI to drive learning before and during product launches
  • Embody the “breakthrough” mindset and set an unimaginably high bar for the team
  • Continuously solicit feedback from all levels of the organization; be a true team-player
• Be a product expert and develop logical step-up stories that he/her can deploy & execute into strong channel strategies
• Be a story teller and be able to convey to SharkNinja customers the portfolio strategy & the products that encompass his/her category. This individual MUST be able to think on their feet and negotiate what’s best for the consumer.
• Build business cases to educate global cross functions on LATAM Markets and assortment decisions
• Work closely with the sales and marketing teams to develop and execute effective go-to-market strategies.
• Act as a brand lead for the region and support executive-facing presentations as needed

Qualifications:

• Business Bachelor’s degree or a related field. MBA or equivalent advanced degree is a plus.
• Minimum of 3-4 years of experience in consumer packaged goods in marketing, sales or related field.
• Must be fluent in English, Spanish. Portguese ideally

Skills:

• Strong analytical and strategic thinking skills.
• Excellent team management abilities and cross functional collaboration
• Ability to juggle multiple projects and operate in an ever-changing landscape
• Strong persuasive writing and speaking
• Strong power point and excel skills
• Familiarity with GFK, Circana, Power BI and other data sources
  
  

Geography:  Mexico City based. Hybrid role with 3 day in-office expectation & 10-20% travel.

Líder de Estrategia Comercial LATAM (Manager)

En SharkNinja, buscamos un/a Líder de Estrategia Comercial para LATAM que actúe como el vínculo estratégico entre nuestro corporativo y nuestros mercados en América Latina. Nuestros mercados prioritarios incluyen México, Colombia, Chile y Argentina, con un crecimiento acelerado en el Caribe, la región Andina y Brasil. Este rol es ideal para una persona analítica, estratégica y con mentalidad de crecimiento, capaz de conectar ventas, marketing, operaciones y otras funciones clave para impulsar nuestro enfoque “outrageously extraordinary” en toda la región.

 ¿Cuál será tu impacto?

• Liderar planes de negocio basados en información de mercado para maximizar las ventas de tu categoría.
• Definir el futuro de tu portafolio por país, equilibrando dinámicas de canal, disponibilidad de producto, presión competitiva y datos de mercado.
• Colaborar con Inteligencia Comercial (CI) para generar aprendizajes antes y durante lanzamientos de productos.
• Actuar como experto/a en producto, desarrollando narrativas claras y estrategias sólidas por canal.
• Comunicar de manera efectiva la estrategia de portafolio a clientes y socios comerciales, negociando siempre en beneficio del consumidor.
• Construir justificaciones de negocio que alineen a los equipos globales sobre decisiones de mercado y surtido en LATAM.
• Trabajar de forma cercana con los equipos de ventas y marketing en estrategias de go-to-market.
• Representar la marca en la región y apoyar presentaciones para audiencias ejecutivas.

 ¿Qué buscamos?

• Licenciatura en Negocios, Marketing o carrera afín (MBA o posgrado es un plus).
• 3–4 años de experiencia en empresas de bienes de consumo (CPG), en áreas de marketing, ventas o estrategia comercial.
• Dominio fluido de inglés y español (portugués es altamente deseable).
• Pensamiento analítico y estratégico, con fuerte capacidad de influencia.
• Experiencia trabajando de forma multifuncional y en entornos dinámicos.
• Excelentes habilidades de comunicación escrita y verbal.
• Dominio de PowerPoint y Excel; familiaridad con GFK, Circana, Power BI u otras fuentes de datos.

Ubicación y modalidad: Ciudad de México - Modalidad híbrida (3 días en oficina) y 10–20% de viajes

Manager, DTC 

Overview 

At SharkNinja, we’re building a best-in-class DTC business that puts the consumer at the center and moves at speed. We’re looking for a commercially driven Manager, DTC Merchandising to own and grow a category like a business. 

This role is accountable for assortment strategy, revenue growth, margin performance, and inventory health across the full commercial lifecycle—from line planning and forecasting through to promotional strategy and digital merchandising. 

You will operate as an end-to-end owner, akin to a General Manager, using data, customer insight, and strong commercial instinct to make decisions, move quickly, and deliver results. 

Key Responsibilities 

Own Category Performance 

• Own and deliver revenue, margin, and inventory targets for your category within the DTC channel  

• Identify risks and opportunities early and take decisive action to course-correct  

• Lead weekly business reviews focused on actions and decisions, not reporting  

Assortment Strategy & Line Planning 

• Define and evolve a role-based assortment strategy (traffic drivers, margin drivers, innovation, exit)  

• Evaluate SKU productivity and make clear recommendations on what to scale, fix, or remove  

• Partner cross-functionally (Product, Supply Chain, Marketing) to shape line plans grounded in consumer demand and commercial opportunity  

Forecasting & Inventory Ownership 

• Own demand forecasts informed by performance trends, market signals, and commercial judgment  

• Partner with Supply Chain and Planning to optimize inventory flow, availability, and risk mitigation  

• Balance growth with inventory health, managing weeks of supply, turns, and stock risk  

Promotional & Pricing Strategy 

• Develop and execute promotional and pricing strategies aligned to revenue and margin goals  

• Evaluate promotional effectiveness, understanding revenue vs. margin trade-offs  

• Lead a test-and-learn approach to continuously improve promotional ROI  

Digital & Site Merchandising 

• Own the end-to-end on-site merchandising strategy to drive conversion, AOV, and revenue  

• Prioritize product visibility and placement based on performance, inventory position, and commercial priorities  

• Optimize category navigation, product storytelling, and bundling to enhance the digital shelf experience  

Data-Driven Decision Making 

• Translate data into clear actions and commercial decisions  

• Leverage insights across sales, conversion, traffic, and customer behavior to inform strategy  

• Build and communicate a strong point of view on performance and what needs to happen next  

What Good Looks Like 

• Operates as an owner of a business, not just a function  

• Makes fast, clear decisions with imperfect information  

• Balances data, customer insight, and commercial instinct  

• Comfortable making trade-offs across revenue, margin, and inventory  

• Proactively identifies issues and acts with urgency  

• Communicates with clarity and conviction, focused on actions and outcomes  

Qualifications 

• 5–8+ years of experience in merchandising, DTC/eCommerce, buying, or category management  

• Strong commercial and financial acumen, including margin, forecasting, and inventory management  

• Experience owning or influencing assortment, pricing, and promotional strategy  

• Highly analytical with the ability to turn data into clear, actionable insights  

• Experience in eCommerce or omnichannel retail environments  

Preferred Experience 

• Direct experience with DTC site merchandising and digital shelf optimization  

• Background in consumer products or hard goods  

• Experience operating in a test-and-learn or experimentation-driven environment  

Title:            Manager, Mexico DC Operations

Reports to:  Vice President, Americas Logistics

Location:       Mexico City, Mexico/Hybrid

COMPANY BACKGROUND/CULTURE

SharkNinja is a relentless innovator in the housewares industry because they sweat the details. They obsess about consumer satisfaction. They build up their company by building up their people. They seize opportunities—individually and collectively—to be competitive with our products and attract the most talented people in the world.

Through an unrelenting focus on solving for consumer’s pain points, SharkNinja has built a loyal and passionate following that continues to garner 5-star ratings on their products.

It’s that unwavering consumer focus that has enabled Shark to become one of the top brands in vacuum cleaners, and for Ninja to become one of the market leaders in the kitchen category.

For more information about SharkNinja, please visit us at:  www.sharkninja.com

KEY RESPONSIBILITIES

The Manager for Mexico DC Operations is a critical member of the Operations team and owner of the 3PL relationships, execution, P&L, future strategy and results. This individual will be responsible for developing and implementing strategies that will deliver extraordinary service to our consumers, while improving cost structures and driving growth.  Additionally, this leader will embody and drive the “maniacally eliminate inefficiencies” objective and mindset.  The Manager Mexico DC Operations will leverage a relentless desire to win and drive continuous improvement ethos that seeks the best solution in order to deliver the world-class results that SharkNinja has consistently generated over the last decade.

Specifically, the Manager US DC Operations will:

• Drive improvement in customer experience associated with SharkNinja B2B and D2C
• Drive improvement in warehousing, KPI’s, handling costs, performance, and customer satisfaction levels across the US.
• Develop and execute warehousing, IB and OB capacity models, and shipping strategies in alignment with sales & marketing strategies and growth plans.
• Build and maintain partnerships with 3PL teams and carriers to drive customer satisfaction, deliver on growth and drive continuous improvement.
• Improve quarterly business reviews with all 3^rd party providers.
• Define and deliver against key metrics for warehousing, fulfillment and shipping.
• Be accountable for Mexico DC Operations spend, processes, initiatives, and results.
• Partner with leaders in other regions to share best practices and drive overall global improvement in DC operations
• Take on additional logistics or operations projects as requested (e.g. D2C fulfillment, IB Transportation, light manufacturing).

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

The ideal candidate will be a dynamic leader with extensive multi-site, proven experience in organizations known for world-class capabilities and will posses a demonstrated track record of success in driving a high satisfaction customer experience. This leader must be a proactive, action-oriented leader with the ability to quickly solve complex problems. Most importantly, this individual must balance the strategic and hands-on requirements of this position with a flexible working style and a proven ability to influence key internal and external stakeholders.

Ideally, this leader will bring:

• Demonstrated functional knowledge and experience in all aspects of DC Operations, leading multiple sites with the ability to work cross functionally.
• Experience in developing a strategic plan for DC Operations that aligns with the corporate strategies and the ability to clearly articulate such a vision.
• Successful track record building DC networks and implementing processes for a rapidly growing company.
• Proven experience in onboarding new 3PL’s and/or standing up new distribution locations.
• Proven experience in using data (KPIs) in a measurable way to achieve specific strategic results that are relevant to the organization. The ideal candidate will have strong analytical skills to develop, measure and improve key performance indicators.
• Experience in programs such as Lean, Six Sigma or other continuous improvement practices and the ability to employ them in the fulfillment environment.
• Experience with Food Grade, Hazardous Materials / Dangerous Goods regulations and compliance.
• Successful track record in working with and through 3^rd party fulfillment and shipping providers to drive operational improvement/efficiency and reduce cost.
• Experience with FTL (full truck load) and LTL (less than truck load) prepaid freight solutions and domestic Mexico Small Parcel Network.
• An entrepreneurial spirit and comfort working in a dynamic, fun, fast-paced environment.
• A team oriented and collaborative approach. Proven results building effective long-term relationships at all levels, internally and externally, and go the extra mile for consumers.
• Ability to communicate for impact, communicating proactively and transparently, listening actively, and speaking respectfully.
• Operate with a strong work ethic and an unrelenting resolve to follow through and meet commitments.
• A demonstrated willingness to learn, roll-up their sleeves and set an example as a “doer.”
• Experience in a private equity sponsored business is a decided plus.
• Experience in Procurement is a decided plus.

EDUCATION & EXPERIENCE

• Bachelor’s Degree in Distribution Management, Supply Chain Management, Engineering or equivalent is required
• Master’s Degree in Business Administration or technical discipline, while not required, is a plus.
• Minimum 7 years of experience retail distribution experience.

OTHER REQUIREMENTS

• Travel Required to local Mexico DCs - up to 75%
• Flexible work schedule to accommodate virtual meetings with other regions

In this role, you will be responsible for leading and running a sub-team of Customer Success Managers and /or Associates and leading the sub-teams revenue within the region. As the Lead, you will help the team handle a portfolio of customers and drive further change to improve the relationships and product and services adoption. This is the ultimate ‘player coach’ role within the CS function and a great stepping stone for managerial success.

As a Customer Success Lead at Smartly, you will

• Positively lead and handle a sub-team of Customer Success Managers and/or Associates in the region to reach their potential.
• Mentor the sub-team members and run their day to day output and engagement
• Take ownership of the sub-teams revenue, feature adoption, NPS, expansion (where a CP is not allocated), product feedback, customer experience, on-boarding and collaboration with other teams
• Coordinate key new customer onboarding
• Be responsible for line management tasks such as annual reviews, salary rounds and HR/People related topics supported by your Head of region
• Orchestrate the team to follow our enterprise account management playbooks to delight our customers
• Become the trusted advisor for your enterprise customers in the sub-team
• Ensure high quality customer experience to new and existing customers
• Enhance employee engagement and skills development within the team
• Improve feature adoption and cross sell services across your customer base
• Minimize customer churn and increase revenue
• Identify and take action on bottlenecks and areas of improvement
• Communicate upwards to your Head of Region optimally on your sub team performance and needs and help the Head of CS develop your sub-region and team
• Recruit, onboard and development a growing team of CSA’s and CSM’s

We're definitely looking for you if you

• A proven track record in Customer Success and/or Sales
• The desire to lead people and help them succeed
• Phenomenal understanding of the Smartly product and services
• Excellent knowledge of the digital marketing and paid social landscape
• Strong communication and interpersonal skills
• Track record of a commercial approach to enterprise account management

Perks & Benefits…

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Flexible in-office, hybrid, & remote work options depending on role 
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities 
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities 
• Computer (MAC or PC), phone with plan 
• And so much more…

#LI-HYBRID

About the Role

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Lead as a Player-Coach and motivate direct reports establishing the highest standard for high-velocity execution through rigorous pipeline management, intensive outbound strategies, timely forecasting and closed deals to ensure individual and team quotas.
• Work cross-functionally to align prioritization & resources amongst, sales, product, marketing, engineering, and operations.
• Work in a fast-paced environment, pivot as needed and adapt quickly to change, as well as be an influencing factor to the team.
• Strategic problem solving, project management, proactively addressing problems and surfacing scalable solutions.
• Hire, develop, and lead a world-class team to support revenue targets for the company.

What You Bring

• Minimum 3+ years of direct sales management experience leading AE teams at a hyper-growth SaaS B2B, Infrastructure company or Tech company 
• Team-player mentality, hard-working, and the ability to be authoritative when necessary.
• Strong oral, written, presentation, and interpersonal skills. 
• Experience developing strong internal and external business relationships across departments.
• Proven track record of reaching and exceeding goals as an individual contributor.
• Demonstrate initiative in helping others achieve their goals.  
• Knowledge of the full Sales cycle, with demonstrated ability to prospect, qualify, and close deals. 
• Salesforce experience a plus 
• Bachelor’s degree required
• Must be willing and able to work onsite.

Mexico Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

You must be independently authorized to work in Mexico. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Technical Support Engineer

This role focuses on helping customers succeed with Smartly’s platform by resolving complex technical issues and improving overall product experience. You will work closely with Product and Engineering to investigate problems, support new feature rollouts, and ensure customers can rely on Smartly in their day-to-day operations. Your work directly impacts customer satisfaction and product quality.

What You Will Do

• Provide timely, high-quality technical support to customers using the Smartly platform
• Troubleshoot and resolve complex technical issues, including bugs and performance concerns
• Act as a liaison between customers, Product, and Engineering to ensure clear communication and effective resolution
• Reproduce, analyze, and document bugs, ensuring accurate prioritization and escalation
• Manage critical customer escalations with urgency and clear communication
• Develop expertise in marketing APIs (Meta, Google, TikTok, Snapchat, Pinterest) and Smartly’s platform
• Contribute to product improvements by sharing customer feedback and recurring issues
• Support product launches (Alpha/Beta) and help validate new features
• Mentor team members and contribute to internal documentation and knowledge sharing

What We Are Looking For

• Strong experience in technical support within a customer-facing environment, ideally in SaaS
• Proven troubleshooting and problem-solving skills, including root cause analysis
• Hands-on experience with SQL and JSON
• Familiarity with REST APIs, HTTP fundamentals, and web application architecture
• Ability to replicate, document, and escalate technical issues clearly and effectively
• Strong written and spoken communication skills in English
• Comfortable working independently and navigating ambiguous situations
• Availability to work Americas hours

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

Art Director (Focused on asset adaptation)

About the role: 

Monks is seeking a talented production designer to further their skills in digital asset production, content design, and retouching. In this senior-level role, you will join a dedicated global team in producing top-quality content for the product interfaces of one of the world’s most recognizable brands.

Responsibilities: 

• In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media, and display advertising.
• You work as part of a dedicated global team of designers, illustrators, animators, editors, and art directors who produce world-class work across time zones.
• The job is about harmonizing speed, style, and scale to produce loads of good-looking assets at a steady pace. 
• Pixel perfectness is important. You safeguard quality at all times and work together with QA testers. 
• In addition to making images look so good you'll want to lick them, you make sure that designs adhere to guidelines and are consistent across ad formats, dimensions, and languages.
• You will work together directly with art directors on the client side, representing .monks from a design POV.

Please be attentive to the requirements for this role and accompany your portfolio with a short cover letter detailing why you’re the right Monk for the job.

About you: 

The essentials: 

• For this role, we’re looking for a designer with around 6 years of experience crafting digital ads and assets.

• You have solid Photoshop and Illustrator skills. Sketch or Figma skills are a bonus. 
• You need to master the art of silhouetting, and additional retouching skills are a plus.
• You know how to keep your files, layers, and folders super-organized, even if you’re a creative mess outside of Photoshop.
• You can take charge of tasks independently, collaborate with clients, and proactively lead projects.
• You can contribute to different stages of the production process; from setting styles and layouts to cutting formats and language versioning.
• Creating balanced and beautiful layouts is your second nature.
• You are always on the lookout for process efficiencies. 
• You can handle repetitive tasks and stay focused. 
• You are well-versed in English, production tricks, and cat videos.
• You are a clear communicator and are happy to work with designers from all over the world. 

-->Consider that this role focuses on adaptations and not on creativity.

#LI-Hybrid

#LI-EE1

What are we looking for?

We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.

Please note: This position may require participation in an on-call support rotation in the future.

Requirements

Technical Skills:

• Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
• SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
• Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
• Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
• Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
• Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
• Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
• Database Management: Strong experience with PostgreSQL.
• Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
• AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.

Observability: 5+ years of experience working with observability tools, and defining

Essential Non-Technical Skills:

• Requirements Elicitation: Ability to effectively gather and understand project requirements.
• Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
• Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
• Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
• Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
• Language: English proficiency is mandatory.

#LI-Remote

#LI-DC1

Monks is seeking a Sr. Project Manager with a knack for design, animation, and video editing at scale. This person will work closely with our clients, so client-facing experience is a must.

This mid level role requires prior experience in digital advertising, transcreation, asset creation and/or integrated production, as well as an understanding of what is needed in the first place to make first-rate projects come about.

Role

• You’ll partner with one of our biggest clients to produce digital advertising assets that require our in-house teams to deliver quality x quantity.
• You are responsible for the process and completion of multiple design & animation projects simultaneously, managing the in- and output of our Design, Illustration and Animation Monks.
• A quality watchdog, you work closely together with our Program/Project Managers and production teams across several time zones to make sure pixels are pushed to perfection.
• You make sure that the work meets the client’s strategy, brand and creative goals, as well as our own quality standards.
• You help scoping and quoting projects, working with senior Monks and department leads to propose timelines and ballparks.
• As part of Monks, you are part of an international production company, with 9,000+ Monks from all production disciplines working together to craft the best of work.

Responsibilities

• A big part of your day-to-day is briefing team members on delivery objectives and keeping everyone informed on the progress of projects, and the latest office gossip.
• You make sure deadlines are met with lethal precision, and flag the ones that aren’t attainable upfront.
• You schedule, track and prioritize assignments and make sure the right resources (we mean people of course!) are available.
• You liaise between clients and teams to make sure Media.Monks nails milestone after milestone, hustling internal resources to meet external deadlines no matter what.
• You’ll be responsible for managing a team of producers and designers in your region, leading with passion and care. 

Requirements

• You have at least 2+ years of hands-on experience doing awesome work as a Producer or Project Manager in digital advertising or creative production.
• Fluent English communication is a must.
• You have a solid understanding of the creative workflow of fast-paced design and animation projects.
• You also have sufficient technical knowledge to foresee and address possible planning/production issues, translating the complexity of such projects into lucid language that clients can understand.
• We need a true-born and fun-loving team player who can successfully work across teams, time zones and technologies.
• You can collaborate comfortably with digital artisans including creatives, illustrators, designers, 2D animators, 3D animators, concept artists.
• Setting up and managing production projects between offices is no easy task and requires superb written and verbal communication skills.
• Spreadsheets are your natural habitat, project management tools your best friend (e.g., TeamGantt, 10,000ft, Basecamp, Post-it notes).
• You break the ice, instead of breaking a sweat when in front of the client and when facing crazy cases of ambiguity.
• You have the experience and tools to solve problems in your back pocket, and you're not afraid to use them as needed.

#LI-VM1

#LI-Hybrid

As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.

Key Responsibilities

• Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
• Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
• Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
• Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
• Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
• Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
• Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
• Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.

Requirements

• Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
• Language: English proficiency is mandatory.
• Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
• Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
• API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
• Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
• Version Control: Proficiency in Git and/or BitBucket.
• Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.

Preferred Qualifications (Pluses)

• Experience with Performance/Load Testing (e.g., JMeter, Locust).
• Knowledge of Security/Penetration Testing principles.
• Experience with Cloud Infrastructure (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes for managing test environments.

LI-DC1

What we are looking for:

We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.

Key Responsibilities:

• Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
• Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
• System Configuration & Integration Support:  Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
• Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
• Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
• Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.

Required Skills & Qualifications:

• Technical Proficiency
• Experience with ticketing systems (e.g., Jira or similar)
• Strong SQL skills for querying and analyzing data
• Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
• Ability to analyze application logs and debug issues
• Strong ability to understand complex SaaS products, configurations, and integrations.
• Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
• Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
• Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
• Experience in B2B environments is a plus

#LI-DC1

Monks is seeking a Visual Quality Analyst (QA) to join our global quality team supporting one of the biggest clients in the world. You’ll play a key role in ensuring visual excellence across large-scale digital campaigns and assets produced by cross-functional creative and production teams.

This role requires an expert eye for design, deep knowledge of testing tools, and the ability to manage complex QA processes for high-volume, high-visibility creative output.

Role

As a Visual QA, you’ll be responsible for defining and executing testing strategies to ensure the highest level of quality across digital assets — including banners, images, and video content. You’ll collaborate closely with design, production, and engineering teams to identify visual inconsistencies, usability issues, and brand deviations before final delivery.

You’ll take ownership of your projects end-to-end: from planning and testing to bug management and post-delivery verification.

Responsibilities

• Review and test a wide range of digital assets (banners, images, videos, and more) with exceptional precision and attention to detail.
• Execute QA strategies and test plans for multiple concurrent projects, ensuring timely delivery and top-tier quality.Identify, document, and prioritize bugs using standardized tracking tools; triage issues based on severity and impact.
• Collaborate with designers, producers, and developers to resolve visual and technical issues efficiently.
• Review specifications, brand guidelines, and design documents to anticipate potential quality risks.
• Maintain fluent use of content Digital Asset Management (DAM) systems for organizing, retrieving, and tracking digital content.
• Troubleshoot issues within the DAM system and suggest process improvements.
• Create and maintain comprehensive QA documentation, test plans, and visual validation checklists.
• Support overall operational efficiency by suggesting process improvements in testing and bug management workflows.
• Work hands-on with Photoshop, Adobe Premiere, Sketch, and other creative tools to validate and analyze visual deliverables accurately.
  
  

Requirements

• 3+ years of experience in Quality Assurance or Testing, preferably within creative production, digital advertising, or post-production environments.
• Strong understanding of graphic design principles and familiarity with tools such as Adobe Creative Cloud, Media Info, Frame.io, Photoshop, Adobe Premiere, and Sketch.
• Hands-on experience with QA methodologies, testing processes, and bug tracking systems (e.g., Jira, Trello, or similar).
• Advanced attention to visual detail, with the ability to identify subtle inconsistencies across formats and platforms.
• Proven ability to create, execute, and manage QA test plans for large-scale or complex campaigns.Strong collaboration skills; able to work cross-functionally with design, production, and technology teams.
• Excellent written and verbal communication skills in English
• Proficiency in documentation creation, workflow mapping, and delivering training to larger groups.
• Highly organized, proactive, and self-sufficient — capable of owning multiple QA tracks simultaneously.
• Based in Mexico City, with availability to work from the office three days per week.

#LI-VM1

#LI-Hybrid

HR Generalist

About the Role 

As an HR Generalist, you’ll own the pre-hire and hiring process, and coordinate the first steps of onboarding. Manages the People administrative side (excluding payroll), ensuring correct documentation and operational flow.

This role adds value through automation and process efficiency, reducing rework. Operates primarily in Mexico and supports countries with smaller headcount such as Chile, Costa Rica, and provides support to Colombia.

Responsibilities: 

Scope: MX headcount (420 monks)- Freelos (50 approx) - Chile headcount (10 monks)- CR headcount (5 monks)

• Pre-hire and onboarding process management
• Onboarding process and 1st session 
• Freelancers process (pre-hire, payments, exits)
• Automatization of transactional processes 
• Responsable of benefits vendors and corporate agreements
• Create PO´S on system and follow ups until payments
• Run different monthly reports 
• Internal Communication 
• Propose and implement improvements to increase efficiency 
• Operational support to HRBPs
• Support during audit processes
• Generation of employment certificates
• Update HR policies and processes
• Data entry in the different spreadsheets
• RTO coordination
• Brigade members (first-aid/evacuation team)
• Support in Cultural Initiatives

About You 

The essentials: 

• 3-5 years of experience in administration, HR processes  
• Tech-savvy with the ability to pick up new tools and systems quickly.
• Strong attention to detail.
• Ability to identify areas of opportunity, create a project plan, and implement it.
• Previous experience in Workday is a significant plus. 
• Project management tools are highly valued.

• Advanced English.
• Knowledge of platforms and the use of AI to automate and streamline HR processes.
• Proficiency in Google Workspace (Sheets/Slides) Advance level of Excel
• Experience dealing with senior/managerial levels.

#LI-Hybrid

#LI-EE1

Mid Art Director (Focused on asset adaptation)

About the role: 

Monks is seeking a talented production designer to further their skills in digital asset production, content design, and retouching. In this senior-level role, you will join a dedicated global team in producing top-quality content for the product interfaces of one of the world’s most recognizable brands.

Responsibilities: 

• In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media, and display advertising.
• You work as part of a dedicated global team of designers, illustrators, animators, editors, and art directors who produce world-class work across time zones.
• The job is about harmonizing speed, style, and scale to produce loads of good-looking assets at a steady pace. 
• Pixel perfectness is important. You safeguard quality at all times and work together with QA testers. 
• In addition to making images look so good you'll want to lick them, you make sure that designs adhere to guidelines and are consistent across ad formats, dimensions, and languages.
• You will work together directly with art directors on the client side, representing .monks from a design POV.

Please be attentive to the requirements for this role and accompany your portfolio with a short cover letter detailing why you’re the right Monk for the job.

About you: 

The essentials: 

• For this role, we’re looking for a designer with around 4 years of experience crafting digital ads and assets.

• You have solid Photoshop and Illustrator skills. Sketch or Figma skills are a bonus. 
• You need to master the art of silhouetting, and additional retouching skills are a plus.
• You know how to keep your files, layers, and folders super-organized, even if you’re a creative mess outside of Photoshop.
• You can take charge of tasks independently, collaborate with clients, and proactively lead projects.
• You can contribute to different stages of the production process; from setting styles and layouts to cutting formats and language versioning.
• Creating balanced and beautiful layouts is your second nature.
• You are always on the lookout for process efficiencies. 
• You can handle repetitive tasks and stay focused. 
• You are well-versed in English, production tricks, and cat videos.
• You are a clear communicator and are happy to work with designers from all over the world. 

-->Consider that this role focuses on adaptations and not on creativity.

#LI-Hybrid

#LI-EE1

• Working as part of a dedicated client team, you’ll edit and animate campaign and social content for a top-name (and top-secret) brand.
• Design and animate titles, end cards and accompanying graphics for different platforms
• Design and animate social media posts, generating original content from scratch as well as adapting or incorporating provided assets
• Work closely with art directors to concept creative solutions for clients
• Work with the creative team and production to understand project scope and objectives.
• Keeping up to date with latest design/animation techniques
• Adaptation of campaign assets - logo and artwork preparation, retouching, color grading etc.
• Light editing
• Export and deliver appropriate files to the specification given.
• General IT housekeeping of software, plugins, assets, style-guides etc.
• Compliance with guidelines, deadlines and design standards.
• Adhere to internal workflow and process
• Ability to find workflow efficiencies and optimization across the pipelines is a plus.

• Must have at least 5+ years of agency advertising experience
• Must be a bright, articulate, self-starter who can take initiative and bring new ideas to the table.
• Must be able to work closely with a team of graphic designers, editors, and art-directors.
• Expert-level proficiency in Adobe After Effects, including expression writing and template creation.
• Solid experience in Cinema 4D (or other 3D tools, with C4D preferred).
• Strong design fundamentals: typography, composition, timing, and visual storytelling.
• Ability to troubleshoot technical issues in both 2D and 3D workflows.
• Comfortable working in a macOS environment.
• Familiarity with Mac Systems
• Typography, Layout and Design skills
• Experience working within strict brand guidelines, as well as adapting campaign look & feel
• Passionate about design, and a student of social trends
• Possess a willingness to explore multiple options and adapt to stakeholder feedback
• Professional, efficient, organized, detail-oriented, have excellent follow-through, and thrive in a fast-paced environment
• Have the ability to work independently and collaboratively and to successfully manage concurrent and competing projects
• You will be expected to adhere to a high level of confidentiality

• It’s essential to have advanced English.

#LI-Hybrid

#LI-EE1

• Collaborate with cross-functional teams to ensure projects are delivered on time and meet quality standards.
• Demonstrate strong project management and organizational skills.
• Provide clear and proactive status updates.
• Ensure that deliverables align with client expectations.

• Exceptional communication skills.
• Experience with project management tools such as Monday or Jira.
• Thorough understanding of post-production workflows.
• Ability to excel in fast-paced environments.
   

• Asegurar narrativa y calidad técnica en la creación y edición de contenido audiovisual
• Adaptar formatos, entregar assets y cumplir tiempos de producción.
• Gestionar flujos de trabajo

We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations and implement scalable systems and process efficiently. The ideal candidate should be a go-getter that can hit the ground running and be able to prioritize individual and team objectives, while developing accounting and billing infrastructures.

Responsibilities will include: 

• Review contracts/IOs/SOWs to ensure appropriate approval and billing rates/rules
• Manage billing engine and verify platform accuracy to ensure timely and accurate invoicing
• Collaborate with delivery teams to resolve invoice discrepancies in a timely manner
• Reconcile COGS accrual and bills on a monthly basis
• Assist legal and sales team to assess customer credit and risk analysis
• Develop and maintain billing metrics for senior leadership
• Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
• Assist with ad hoc projects as needed

Qualifications/Background Sought:

• Ability to communicate in English (both written and spoken)
• Bachelor degree completed in accounting, finance, or related field
• 3+ years accounting experience, minimum 1 year AR/billing experience
• Excel in analytical and problem solving skills
• You are able to prioritize competing demands
• Ability to work with various computer systems and large data sets
• Ease of learning and adaptation: we have the ability to change fast
• Experience in AdTech or technology startups preferred

#LI-Remote

#LI-DC1

We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations, revenue recognition analysis, and implementation of scalable systems and processes. 

Responsibilities will include: 

• Review contracts/IOs/SOWs to ensure appropriate approval and IFRS15 requirements 
• Collaborate cross functionally with business partners for appropriate revenue scheduling
• Collaborate with delivery teams to resolve proof of delivery discrepancies in a timely manner
• Reconcile COGS accrual and bills on a monthly basis in order accurately reflect net revenue
• Develop and maintain metrics for senior leadership
• Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
• Assist with ad hoc projects as needed

Qualifications/Background Sought:

• Ability to communicate in English (both written and spoken)
• Bachelor degree completed in accounting, finance, or related field
• 3+ years accounting experience, minimum 3 years revenue/billing experience
• Excel in analytical and problem solving skills
• You are able to prioritize competing demands.
• Ability to work with various computer systems and large data sets
• Ease of learning and adaptation: we have the ability to change fast
• Experience in AdTech or technology startups preferred

#LI-Remote

#LI-DC1 

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. 

The Driver Education team designs, develops, and launches learning experiences for Lyft drivers in the in-app Learning Center. Our content spans everything from safety features to tax season tips to five-star driving guidance, reaching hundreds of thousands of drivers across the US and Canada. We also partner closely with the Learning Platform product team to shape the features and functionality that support driver learning and our business goals.

We're looking for a creative, tech-savvy Learning Experience Designer who is passionate about adult learning at scale. You'll craft content that meets drivers' needs across their full lifecycle on the platform, supporting a diverse community with a wide range of learning styles, language preferences, and regional contexts. Strong writing, deep empathy for learners, and the ability to move quickly are essential.

Responsibilities:

• Write, maintain, and update driver learning content, primarily for our in-app Learning Center.
• Consistently evaluate and iterate on content and learning solutions to maintain high quality, strong behavioral and business impact, and scalability.
• Collaborate with subject matter experts to develop both an empathetic and data-driven understanding of drivers, their educational needs, and their barriers to success.
• Advise on technological learning solutions—both in-app and off-platform—to ensure drivers receive materials where and when they need them.
• Serve as a subject matter expert for andragogy, championing new learning approaches and measurement tools to ensure we provide a best-in-class educational experience for drivers.
• Partner with the creative team to ensure alignment with brand standards, tone, and voice.
• Support the team’s cross-functional partners by ensuring awareness of new content and contributing to marketing efforts that help drivers find new learning experiences.
• Contribute to measurement frameworks that help the team evaluate content success and inform future development.

Experience:

• 2–5 years of experience in instructional design or developing adult learning content.
• Expertise in designing, developing, planning, implementing, and assessing educational content to current industry and adult learning standards.
• Proven experience collaborating with subject matter experts and influencing cross-functional stakeholders without formal authority.
• Familiarity with adult education best practices and a current understanding of how they apply to mobile-first, self-directed learning environments.
• Excellent writing and editing skills, with the ability to adapt voice and tone for a diverse, global audience.
• Ability to work on multiple priorities in a fast-paced, dynamic environment.
• Compassionate, customer-centric mindset.
• Nice to Have
  • Comfort using AI tools (such as Gemini or Claude) to support and accelerate content development workflows.
  • Experience with content management systems or content models.
  • Experience working with creative partners–visual designers, animators, or video producers.

Please submit your resume in English.

Analista en Email Marketing y Marketing Cloud  

Buscamos un Analista en Email Marketing y Marketing Cloud para unirse a nuestro equipo. Esta persona será responsable de ejecutar y seguir las actividades de campañas de email marketing utilizando la plataforma Marketing Cloud de Salesforce. El candidato ideal deberá tener conocimientos en marketing digital, análisis de datos y gestión de plataformas de marketing.

Responsabilidades:

• Ejecutar campañas de email marketing en Salesforce Marketing Cloud según las instrucciones del equipo.
• Gestionar bases de datos y segmentarlas adecuadamente.
• Implementar contenido de email proporcionado por el equipo de diseño y contenido.
• Realizar A/B testing y ajustes en las campañas para optimizar su rendimiento.
• Colaborar con el equipo para asegurar la coherencia y efectividad de las comunicaciones por email.

Requisitos:

• Economía, Mercadotecnia, Estadística o carreras afines.
• Experiencia mínima de 1 año en marketing digital.
• Conocimiento de Salesforce Marketing Cloud.
• Capacidad para seguir instrucciones y cumplir con los plazos establecidos.
• Habilidades de comunicación escrita.
• Atención al detalle y habilidades organizativas.
• Capacidad para trabajar en equipo y de forma autónoma.
• Inglés avanzado

Asignacion: Hibrida en Reforma, CDMX

WHAT YOU'LL DO

As an Account Executive for the Central America LATAM region, you will be responsible for driving new business opportunities and managing relationships with key clients. You will work closely with marketing, product, and customer success teams to ensure that our clients achieve their engagement goals using the Braze platform.

Key responsibilities:

• Identify and pursue new business opportunities within the Central America LATAM market
• Build and maintain strong relationships with prospective and existing clients
• Conduct product demonstrations and presentations to showcase the value of Braze’s solutions
• Collaborate with the marketing team to develop targeted campaigns and strategies for the LATAM region
• Negotiate contracts and close deals to meet or exceed sales targets
• Provide feedback to the product team based on client needs and market trends
• Stay up-to-date with industry trends and the competitive landscape in the LATAM market

WHO YOU ARE

• Bachelor’s degree in Business, Marketing, or a related field
• 5+ years of experience in sales or account management, preferably in the MarTech or SaaS industry
• Proven track record of meeting or exceeding sales targets
• Strong understanding of customer engagement strategies and digital marketing
• Excellent communication and presentation skills in Spanish, English and Portuguese
• Ability to work independently and as part of a team in a fast-paced environment
• Willingness to travel as needed within the Central America LATAM region

#LI-Hybrid

About the Team

Our Ads & Promotions Operations team operates at the intersection of e-commerce, marketing, and advertising. We ensure our promotional and advertising campaigns deliver high-quality experiences for consumers and merchants while driving performance for advertisers. In this role, you will be directly responsible for managing our promotional & advertising campaigns across our restaurant business by working cross functionally with our sales, product and engineering teams..

About the Role

As a promo operations associate, you will support the integrity and scalability of DoorDash’s advertising programs by building full-serve promotions, assisting during the QA process and monitoring live campaigns to ensure they reach our customers’ and merchants’ expectations.

In this role, you will…

• Own rapid-turn promo campaigns for enterprise and midmarket restaurants
• Partner cross-functionally with our account teams across our restaurant business to ensure campaigns are executed flawlessly
• Navigate a bifurcated campaign management system as we adopt a brand new Ads Manager flow while continuing to incorporate features from our internal legacy software
• Leverage SQL to extract, manipulate, and analyze large datasets to support campaign performance tracking and operational decision-making
• Assist with data entry projects to drive our migration and adoption of Ads Manager
• Work with product and engineering, using data and operational feedback to drive product improvements which directly improve campaign accuracy, efficiency, and the launch new features
• Use new AI-supported tools to create process improvements to drive more efficient workflows with cross-functional teams

You’re excited about this opportunity because you will…

• Operate- You’re not afraid to dig deep into the technical and operational details, troubleshoot issues, and become an expert in new tools and workflows as the company continues to innovate and grow.
• Build- You enjoy building & maintaining processes that improve accuracy, efficiency, and scalability for campaign operations.
• Analyze- You’re comfortable translating complex data into clear, actionable recommendations that improve campaign accuracy, efficiency, and overall business impact.
• Partner- You thrive in cross-functional environments and can collaborate effectively with Sales, Product, Engineering and Marketing teams.
• Manage- You can balance multiple workstreams simultaneously, utilize cutting edge AI-driven tooling, maintain strong organization, and deliver clear and actionable insights.

We’re excited about you because…

• You have 2+ years of experience in scaled ad operations, digital advertising, data entry, or data audit; high growth startup experience preferred.
• You have excellent communication skills, can manage effectively in a matrixed environment and can move quickly to balance and reprioritize campaigns based on changing information.
• You have 2+ years of experience with writing SQL queries, diagnosing data and creating dashboard cross functional partners will utilize
• You are extremely organized and detail-oriented, with the ability to manage high volume in a fast-paced environment while maintaining our best in class quality expectations.
• You have a strong ability to work autonomously to troubleshoot issues, communicate to cross-functional stakeholders, escalate when required, and drive campaign issues to full resolution.
• You’re a self-starter who thrives in changing environments and is eager to expand your skill set.

Nice to haves

• You have experience editing SQL queries
• You have design experience with industry leading tools such as Figma and Photoshop
• You have experience driving product improvements with product, engineering, and other cross-functional teams
• You have utilized AI tools in the past like Claude, ChatGPT or Gemini to improve and enhance your workflows
• You have experience pulling reports from Salesforce, Sigma, Tableau, or another data

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Consumer Performance Marketing team owns the execution of paid acquisition across a full upper-funnel ecosystem, including Meta, TikTok, Snapchat, Reddit, Pinterest, and YouTube. We operate at scale across the U.S. and Canada, managing complex builds, pacing routines, live optimizations, QA workflows, and experiment cycles that directly impact consumer growth.

We work closely with U.S.-based Channel Managers, Creative, Analytics, and Martech, functioning as one integrated performance engine. This requires strong operational discipline, fast signal interpretation, and a mindset focused on translating platform behavior into clear, actionable steps.

While the team is execution-heavy, we also influence strategy by shaping testing agendas, surfacing insights, and partnering with platform reps on betas and new product rollouts. It’s a high-ownership environment for operators who thrive in fast, data-driven systems.

About the Role

This role is focused on implementing paid marketing campaigns targeted at creating awareness, reach and consideration for new or existing DoorDash consumers across our priority markets. You will build, QA, pace, optimize, and iterate campaigns across Meta, TikTok, and Snap, managing multi-million-dollar budgets with precision.

You’ll partner with U.S. and Canada based teams and platform reps to run experiments, test new bidding approaches, evaluate audience structures, and support creative testing. This includes collaborating with partners such as Meta, TikTok, Snapchat, Reddit, Pinterest, YouTube, and Google to implement best practices and unlock new growth opportunities.  You will also be expected to diagnose issues quickly, communicate insights clearly, and maintain structurally sound accounts.

This position requires someone who can execute with technical depth, think analytically, and move fast — ensuring each optimization ties directly to performance outcomes.

You’re excited about this opportunity because you will…

• Be a part of our first DoorDash team in our Mexico City office! 
• Manage multi-million dollar monthly digital budgets across digital paid marketing channels, working with partners such as Meta, Snap, Pinterest, Reddit,, Google and TikTok to optimize campaign performance and test new products.
• Learn to operate a world-class acquisition program that brings in millions of orders to DoorDash, making it the top food delivery and logistics platform in the U.S.. working with our U.S. based
• Maintain and monitor key metrics across channels including budget pacing and cost per acquisition.
• Continuously improve performance by leveraging data, structured experimentation, and automation to drive efficient growth and lower cost per acquisition.
• Manage an experimentation roadmap to optimize performance including A/B creative tests, brand tests, and bidding tests
• Work closely with other teams and stakeholders to ensure goals are met

We’re excited about you because…

• You are proficient in the English language 
• You have a proven track record in the performance marketing /brand marketing/ upper funnel marketing space, with 4+ years of experience.
• Have experience with implementation of upper funnel marketing
• Direct, hands-on experience managing media buying, optimization (Paid Social), and strategic planning either at an agency or in-house
• You are highly proficient in Excel/Google Sheets and have deep familiarity with metrics such as CTR, CPM, CPA, CPC, CVR, and LTV.
• Strong quantitative, analytical and problem-solving skills; must be very comfortable with data analysis and able to use data to make decisions and conduct experiments.
• Experience with Web & App Tracking/Attribution (preferred)
• Experience working on multi-sided marketplace businesses (preferred)

About the Team

The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM experts who build, QA, and launch marketing campaigns designed by our Lifecycle Marketing partners. This team is goaled on high quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. 

About the Role

As the Senior Associate, Campaign Operations, you will be responsible for building, testing and launching Retention Marketing campaigns designed by our Lifecycle Marketing partners. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. 

You’re excited about this opportunity because you will…

• Campaign QA & Execution: Build, test, and launch retention marketing campaigns across email, push notifications, in-app messaging, and other channels using Braze and in-house tools. Includes owning the QA review process, collaborating with designers and copywriters, building target audience segments and capturing feedback from multiple stakeholders.
• Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals, audience segmentation, and creative execution.
• Performance Analysis: Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft and efficiency for future initiatives.
• Stakeholder Management: Act as the primary point of contact for Campaign Operations for your Lifecycle Marketing partners, ensuring alignment with company goals and priorities.
• Tool Expertise: Leverage Braze and other internal marketing platforms to implement sophisticated campaigns, including automation, dynamic content, and A/B testing.

We’re excited about you because you bring…

• Experience: 3-4+ years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing
• Technical Proficiency: Hands-on experience with Braze/Iterable or a similar ESP is required. Familiarity with other marketing automation tools is a plus.
• Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.
• Analytical Mindset: Ability to interpret data and analytics to inform decisions and optimize campaign development and quality. 
• Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Hybrid

Full-time

Role Summary:

As a Sales Development Representative (SDR), you’ll be on the frontlines of our expansion across Latin America—helping businesses of all sizes solve key financial and operational challenges through Payoneer’s portfolio of global payment and financial services. You’ll identify and engage high-potential prospects, collaborate with Account Executives and Marketing to grow pipeline, and play a key role in expanding our reach across the region.

What You’ll Do

Pipeline Creation & Market Engagement

• Research and identify ideal customer profiles (ICPs) by industry, geography, and financial needs.
• Launch and optimize multi-channel outbound campaigns (calls, LinkedIn, email, video) based on intent signals, regional insights, and buyer personas.
• Tailor messaging for different use cases—cross-border payments, Workforce Management, FX management, capital solutions, cards, and beyond.

Qualify & Educate Prospects

• Conduct discovery calls to explore business models, payment challenges, cash flow needs, and growth goals.
• Position Payoneer’s value proposition based on regional context and competitor landscape.
• Surface opportunities, handle objections, and book qualified meetings for Business Development Managers -BDs- and/or Partnership Managers.

Cross-Functional Collaboration 

• Work closely with Marketing to align campaigns with local trends and lead sources.
• Partner with Sales, Customer Success and Marketing to ensure seamless lead handoff, messaging consistency and nurturing.
• Share prospect feedback with Product, Legal, and Operations to inform roadmap and go-to-market priorities.

What Predicts Success in This Role

• You’re insight-driven: You don’t just pitch—you uncover real needs and connect the dots.
• You’re resilient: Rejection doesn’t slow you down; it motivates you to improve.
• You’re strategic: You tailor outreach by buyer role, region, and product interest.
• You’re curious and coachable: You seek to master our solutions and customer use cases.
• You’re collaborative: You thrive in a team-focused, fast-moving environment.

Success Metrics

• Weekly/monthly qualified pipeline generated
• Conversion rate from outbound efforts to qualified meetings
• Ramp time to full productivity (quota attainment)
• Call/email effectiveness (reply, connect, and booking rates)
• Account insights shared with Sales and Marketing

Who you are

• 2–4 years in an SDR/BDR role (preferably in fintech, SaaS, or B2B financial services).
• Track record of exceeding KPIs for outbound pipeline generation and qualified meetings booked.
• Experience working with SMBs, exporters, digital platforms, or financial decision-makers.
• Proficiency with outbound tools (Salesloft/Outreach, LinkedIn Navigator, Aircall, Salesforce).
• Native or fluent Portuguese or Spanish. Strong English required for internal communication.
• Based in CDMX, Mexico.

#LI-AB4

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Sales Team

Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

To be successful in this role, you must be persistent and possess the inventive skills needed to reach and intrigue the ever-elusive decision makers. The role would suit a proactive personality with strong research skills, someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and via other means if necessary (i.e. LinkedIn). Understanding of marketing and brand story telling would be beneficial.

What You’ll Do Here

• Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned
• Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns
• Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives’ targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations
• Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager

What You’ll Bring to Us

• Previous successful client facing experience, preferably sales, telesales experience in B2B
• Fluent levels of Portuguese, Spanish and English are required
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• The ability and desire to work in a fast-paced challenging environment
• The desire to meet and exceed measurable performance goals
• A willingness to learn about social and brand marketing
• The technical aptitude to master our CRM tool
• The ability to deal with objections

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Opportunity to use English on a daily basis
• There’s more as well! Speak with us to find out all the details!

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Measurement & Analytics

• Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the team

Operations & Enablement

• Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities 
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in data analysis, operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Hybrid working model (3 days per week in the office).
• Expand your toolbox with our mentorship program and internal learning tools.
• Pet friendly office.
• Happy hours & Free lunch twice a week that is cooked by a renowned chef.
• …and of course a fully stocked kitchen!

Please submit your CV in English.

Role Summary and Impact

The Total Search Practice Senior Director, LATAM will lead the strategic growth and evolution of WPP Media’s Total Search practice across the region. This role oversees Paid Search, Organic Search, and Generative Engine Optimisation (GEO), driving innovation, commercial performance, and AI-powered search transformation across agencies and clients. The role is responsible for positioning brands to succeed in an evolving search landscape shaped by LLMs and generative engines such as ChatGPT, Gemini, and Perplexity.

Key Responsibilities

• Lead the regional Total Search strategy across Paid Search, SEO, and GEO, ensuring strong commercial performance, product adoption, and operational excellence.
• Drive growth opportunities, client engagement, and strategic pitches, acting as the senior search leader for key regional opportunities.
• Build integrated search solutions that connect media, commerce, content, and AI-driven discovery strategies.
• Develop market-leading GEO capabilities to improve brand visibility, authority, and recommendation rates across generative engines.
• Establish best practices, governance, automation, and training programs to scale high-quality delivery across LATAM markets.
• Provide thought leadership on the future of search and AI, representing WPP Media with clients, partners, and industry forums.
• Lead, coach, and develop high-performing multidisciplinary teams while strengthening collaboration across WPP agencies and strategic partners.

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 10+ years of experience in Search Marketing, including Paid Search and SEO, with a strong track record of business growth and innovation.
• Strong commercial acumen, including experience building search solutions, driving revenue growth, and managing complex client portfolios.
• Deep understanding of AI, Large Language Models (LLMs), Generative Engines, and the future of search behavior.
• Strong leadership and stakeholder management skills within matrixed and cross-functional environments.
• Executive presence with experience supporting strategic pitches and engaging senior client stakeholders.
• Strong analytical and strategic thinking skills, with the ability to translate emerging trends into scalable business solutions.
• Fluent in collaborating across global organizations, agency ecosystems, and key technology partners such as Google and Microsoft.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Role Summary and Impact

The Chief Growth Officer, LATAM will lead new business growth across the region by driving strategic prospecting, pitch excellence, and client acquisition. As a key member of the regional leadership team, this role will elevate WPP Media’s market presence, strengthen pipeline performance, and position the agency as the preferred partner in LATAM.

Key Responsibilities

• Lead end-to-end new business development, from prospecting and qualification to pitch strategy, presentations, and conversion.
• Build and manage a strong pipeline of regional and local opportunities, providing visibility and strategic insights to leadership.
• Develop compelling, client-focused pitch narratives in partnership with strategy, creative, client services, and product teams.
• Strengthen partnerships across the WPP network to drive integrated opportunities and collaborative growth.
• Represent WPP Media at industry events and lead thought leadership and demand generation initiatives across LATAM.
• Drive best practices in pitching, elevating both win rates and overall market perception of WPP Media.

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• Proven success leading business development and growth strategies within media, advertising, or marketing services in LATAM.
• Strong leadership and stakeholder management skills, with the ability to inspire cross-functional teams and influence senior executives.
• Deep understanding of LATAM markets, business dynamics, and cultural nuances.
• Excellent communication skills in English and Spanish; Portuguese is a plus.
• Strategic thinker with strong analytical, collaboration, and problem-solving capabilities.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Realize your potential by joining the leading performance-driven advertising company!  

As an Advertising Sales Manager on the Advertising Enterprise team in our Mexico City office, you'll play a role in bringing new business from direct brands and media agencies by providing Taboola’s marketing solutions to clients.

To thrive in this role, you'll need:

• +5 years in a key sales position
• Significant experience in structuring and negotiating deals
• Such experience within the digital media space – a great advantage
• Experience independently builds, pursue and close a large pipeline of leads from advertising brands and agencies.
• Fluent English

How you’ll make an impact:

As an Advertising Sales Manager,  you’ll bring value by:

• Generating a new business pipeline
• Being able to manage a solid existing book of business giving the best client service.
• Understanding clients needs to identify new opportunities.
• Working closely with all the team to consistently achieve and exceed revenue goals
• Working with direct clients and also agencies.
• Interacting with the Account Management team to effectively
• Manage client expectations and ensure successful campaign management
• Working closely with our Account Managers to manage long-term relationships with our clients
• Conveying feedback from clients to Taboola’s product team in regards to product development needs

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being:  Taboola Mexico offers a generous benefit package including health insurance.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Pinterest, Expedia and Honda.

Ready to realize your potential?

Submit your CV by clicking the “Apply” button below. Please submit your CV in English.

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

By submitting your application/CV, you consent that any personal information you provide will be subject to Taboola’s Employee Data Policy (https://www.taboola.com/documents/employee-data-policy.pdf) Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.

#LI-CG1

#LI-Hybrid

About the role

We are actively seeking a talented and experienced Marketing Designer with a 360° skill set to join our dynamic team at Sporty Group. In this role, you will be responsible for creating visually captivating and engaging content across video, motion, and static formats, supporting our products and marketing channels. We’re looking for someone with a strong portfolio, a passion for sports (especially football), and a sharp understanding of internet culture and modern football design trends.

What you'll be doing

Core Focus - Video Editing & Content Production

• Edit high-performance video content for:

• Paid media (Meta, TikTok, YouTube)

• Organic social (short-form, reels, stories)

• Product and in-app content

• Work with raw footage, templates, and motion assets to deliver scalable content quickly

• Adapt global campaign assets into localized video formats for Mexico

Production Motion & Dynamic Content

• Develop motion graphics and animations to enhance video content
• Create match promos, betting-related content, and reactive assets around live events
• Design dynamic overlays, transitions, and engaging visual effects

Supporting Design and Others 

• Create high-impact visual content across all platforms, including apps, websites, and marketing channels (banners, ads, social media assets, etc.)
• Design motion graphics and animations (e.g., match promos, score updates, transitions, social clips)
• Collaborate closely with the marketing team to conceptualize and execute creative campaigns around key matches and events
• Adapt designs for different platforms, ensuring content is optimized per channel (social, display, app, web)
• Stay on top of design, football, and internet trends, incorporating relevant styles and ideas into your work
• Work with analytics and data teams to evaluate performance and continuously improve creative output

What you'll bring

• Degree in Graphic Design or a related field
• Strong proficiency in: Adobe Photoshop & Illustrator (static design), Premiere Pro (video editing), After Effects (motion graphics & animation)
• Proven experience in video editing, motion design, and static design within a marketing or digital environment
• A strong portfolio showcasing multi-format work (video + motion + static)
• Solid understanding of marketing platforms and design best practices (social media, display ads, Google Ads, etc.)
• Excellent communication and collaboration skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Creative mindset with a strong sense of visual storytelling and innovation
• Proactive, adaptable, and eager to learn

As a Business Development Representative (BDR) at Blip, you will play a key role in driving and growing our business. You will be the bridge between the marketing and sales teams, responsible for generating qualified sales opportunities and feeding the sales pipeline.

For this role, we are looking for someone who is agile, dynamic, proactive and results-oriented, capable of working on different challenges and with technical skills for new business development. A professional who loves sales and its challenges, knows how to communicate clearly and in an organised manner, and is eager to grow professionally within our sales team.

Role in the team

• Quickly and efficiently qualify leads generated by applying pre-sales techniques and using strategic materials;
• Understand the needs of potential customers, providing appropriate solutions in line with Blip's business model and product;
• Follow the Blip SLA and ensure that conversion targets are met;
• Monitor data panels and objectives;
• Plan, manage, and organise tasks in HubSpot CRM;
• Ensure data is recorded in HubSpot CRM;
• Map and prospect new business opportunities;

What do we expect from an BDR? 

• Identify and actively prospect new potential customers through research, market analysis, and the use of sales tools.
• Develop effective strategies to generate quality leads and maintain an up-to-date database.
• Initiate and maintain effective conversations with prospects through phone calls, emails, and social media
• Use specific criteria to qualify opportunities and ensure that only promising leads are pursued.
• Work closely with sales representatives to transfer qualified leads and provide detailed information about each prospect.
• Ability to multitask, prioritise, and manage time efficiently.
• Ease of communication and integration within and outside the team.
• Ability to adapt to new technologies and learn quickly.
• Advanced English.

It will make a difference if you have

• Experience and mastery of lead prospecting techniques (outbound).
• Experience and/or knowledge of trends in technology areas with a focus on conversational commerce;
• Digital certifications in sales and marketing;
• Knowledge of Hubspot CRM;
• Experience in Apollo

The Community You Will Join: 

The Experiences Global Growth and New Initiatives Team is the central engine for scaling Airbnb's Experiences business globally, serving as a multidisciplinary team that develops innovative strategies, scales successful initiatives, and establishes a unified framework for growth. A key part of the team's scope includes owning demand strategy and business growth globally as well as for a defined set of priority markets, leading select global cross-functional programs, and leveraging strong analytical skills to translate data-driven insights into actionable operational plans for maximum business impact and efficient scale. We act as the global nerve center, ensuring organizational alignment and the conversion of successful experiments into globally scalable programs.

The Difference You Will Make:

As a Strategy and Business Growth Lead, you will play a pivotal role in driving strategic business growth initiatives for Airbnb’s Experiences business, with ownership over demand strategy for priority markets and select global cross-functional programs.You will be responsible for co-developing and executing innovative strategies that align cross-functional teams, enabling rapid growth and ensuring the highest quality experiences for our guests and hosts worldwide. Your attention to detail, strong analytical skills, and ability to manage multiple priorities will be crucial to your success in this role.

You will own demand strategy and business growth for a defined set of priority markets, and lead select global cross-functional programs that improve how guests discover and book experiences.

A Typical Day: 

• Strategic Leadership: Develop and implement strategic plans that drive growth for Airbnb's Experiences business. Navigate and address market and category-specific challenges and opportunities, and work to prioritize across many different lenses.
• Ownership of Business Growth: You will be the DRI for driving demand for the Experiences business, both for a selection of key markets, as well as how those markets play into the global business.
• Cross-functional Alignment: Collaborate with cross-functional teams, including product management, finance, marketing, community, communications, sales operations, and supply, to achieve shared objectives that deliver meaningful business results.
• Operational Excellence: Leverage your analytical skills to translate data-driven insights into actionable operational plans that enhance the performance of our experiences business, and build efficiency into our systems.
• Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders. Serve as a trusted advisor by translating complex data and market dynamics into clear recommendations and business context.
• Innovation & Growth: Own and influence the business outcomes of this high-growth area, strategically planning for the next phases of expansion.
• Creativity: Be able to think outside the  box to come up with novel ways of structuring incentives, business models, and ways of working to allow the business to be nimble and enable efficient scale.

Your Expertise:

• Experience: 10+ years of experience leading complex growth initiatives or business programs in high-growth environments, with a demonstrated ability to influence and align functional teams. Proven track record of building and scaling new businesses. Experience in the consumer services industry, particularly within a digital company, is preferred.
• Go-to-market Expertise: Direct experience launching and scaling growth initiatives, such as paid marketing, referral programs, ambassador programs, distribution partnerships, affiliates, and creative growth experiments.
• Analytical & Strategic Skills: Strong analytical abilities combined with a deep understanding of guest needs and market dynamics. Ability to distill complex information into clear business strategies.
• Rapid Test & Learn: As one of Airbnb’s new business lines, it is critical to not only leverage the known channels that work, but to quickly identify new ideas for driving growth, align relevant stakeholders, and quickly test to understand viability.
• Prioritization: Constantly able to understand opportunities and costs to prioritize time and resource investment.
• Communication & Leadership: Exceptional communication skills, with the ability to engage and influence stakeholders at all levels, including executive leadership.
• Cross-functional Collaboration: Expertise in driving collaboration across diverse teams, fostering transparency, accountability, and a unified vision.
• Adaptability & Innovation: Comfortable navigating ambiguity and working independently to execute complex programs. A strategic thinker with a passion for innovation and new product development.
• Business Operations: Proven experience in leading strategic and tactical execution within a large organization
• Process Improvement: Capable of self-learning and developing tools to enhance processes, interpreting business risks, and recommending best practices.
• Community Engagement: Strong enthusiasm for working closely with the Airbnb community, consistently demonstrating Airbnb’s core values and fostering a sense of belonging.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.