Business Analyst  — Apps Móviles

Objetivo del puesto

Brindar soporte operativo y funcional a la gestión de la app móvil, asegurando el seguimiento de requerimientos, coordinación entre negocio y desarrollo, validación de entregables y apoyo en pruebas funcionales dentro de los distintos sprints.

Responsabilidades

• Dar seguimiento a requerimientos funcionales y solicitudes de negocio.
• Administrar y mantener actualizado el backlog de iniciativas y pendientes.
• Coordinar actividades y seguimiento entre áreas de negocio, desarrollo y QA.
• Participar en ceremonias Agile/Scrum (daily, planning, refinement y retrospectives).
• Apoyar en la definición y documentación de historias de usuario y criterios de aceptación.
• Ejecutar y documentar pruebas funcionales/UAT previo a liberaciones.
• Dar seguimiento a incidencias detectadas durante QA o producción.
• Validar entregables funcionales y asegurar cumplimiento de requerimientos.
• Mantener orden y trazabilidad sobre solicitudes, cambios y prioridades.
• Apoyar en monitoreo y seguimiento de liberaciones de la app.

Perfil requerido:

• Licenciatura en Sistemas, Administración, Ingeniería, Negocios o afín.
• 1 a 3 años de experiencia en proyectos digitales, apps móviles o entornos Agile.
• Conocimiento básico/intermedio de Scrum y metodologías Agile.
• Experiencia utilizando Jira, Azure DevOps, Trello o herramientas similares.
• Capacidad de organización, seguimiento y manejo de múltiples prioridades.
• Excelente comunicación y coordinación con equipos técnicos y de negocio.
• Experiencia básica en pruebas funcionales/UAT es deseable.

Habilidades:

• Organización y atención al detalle.
• Seguimiento puntual y sentido de urgencia.
• Comunicación efectiva.
• Capacidad analítica y resolución de problemas.
• Trabajo colaborativo.

Plus deseables:

• Experiencia en productos financieros, loyalty o apps móviles.
• Conocimiento básico de publicación de apps en App Store y Google Play.
• Familiaridad con métricas digitales y seguimiento de adopción.

Esquema y senority:

• Nivel Jr / Semi Sr.
• Modalidad híbrida/remota. (Las oficinas de ALSEA se encuentran en el Sur de la CDMX / Portal San Angel, se debe presentar 3 días a la semana en las oficinas)

Idiomas

• Inglés C1 (atenderá conferencias con personas de otros países)

Temporalidad

• 6 meses
• Con posibilidades de extender participación o recibir oferta del cliente para ser interno

About the Team

The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.

About the Role

As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.

You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.

This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.

You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.

You're excited about this opportunity because you will…

• Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
• Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
• Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
• Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
• Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.

We're excited about you because… 

• You have a Bachelor’s degree or equivalent experience.
• You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
• You can communicate with customers, cross-functional partners, and senior leaders effectively.
• You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department. 
• Produce recommendations and use data analysis and hypothesis testing to validate your findings. 
• You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
• You're proficient in Microsoft and/or Google Suite.
• You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.

About the Role

As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.

You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.

This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.

You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.

You're excited about this opportunity because you will…

• Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
• Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
• Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
• Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
• Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.

We're excited about you because… 

• You have a Bachelor’s degree or equivalent experience.
• You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
• You can communicate with customers, cross-functional partners, and senior leaders effectively.
• You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department. 
• Produce recommendations and use data analysis and hypothesis testing to validate your findings. 
• You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
• You're proficient in Microsoft and/or Google Suite.
• You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.

About the Role

As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.

You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.

This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.

You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.

You're excited about this opportunity because you will…

• Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
• Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
• Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
• Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
• Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.

We're excited about you because… 

• You have a Bachelor’s degree or equivalent experience.
• You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
• You can communicate with customers, cross-functional partners, and senior leaders effectively.
• You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department. 
• Produce recommendations and use data analysis and hypothesis testing to validate your findings. 
• You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
• You're proficient in Microsoft and/or Google Suite.
• You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Quality Assurance team drives customer support insights to both our internal & BPO partner stakeholders, utilizing our quality assurance audit data as well as exciting new technologies in Conversational Intelligence AI. The team’s primary role will be to establish mechanisms to ensure our quality audits consistently provide insights that drive process improvements in our support experience.

About the Role

As a Senior Associate, Calibration Insights Analyst, you’ll be a key architect of calibration excellence across DoorDash Support. You will lead analytical deep dives to identify root causes of quality misalignment, investigate edge cases, and surface systemic opportunities to improve how our GenAI-powered QA systems operate.

You’ll collaborate closely with Model Calibration Specialists, the Performance Excellence team, and stakeholders across CXI to implement projects that improve agent performance, policy alignment, and customer outcomes. You’ll help maintain trust in our machine learning model’s QA outputs by ensuring our quality signals are precise, fair, and strategically useful.

This role requires comfort working with GPT/LLM-based systems and the ability to turn raw calibration data into insights that influence our long-term QA strategy.

You will report to the Supervisor Model Calibration Team (MCT) in our CXI QA organization. This role is hybrid and will require an in-office presence, typically 1 day per week, or as the business needs dictate.

You're excited about this opportunity because you will…

• Develop deep expertise in DoorDash’s QA systems and operational processes to guide meaningful calibration and KPI improvements across multiple lines of business.
• Assist with cross-functional projects by establishing success metrics, coordinating stakeholders, removing blockers, and clearly communicating progress toward goals.
• Conduct deep dives & root cause analyses (RCAs) on failure patterns, reversals, and edge cases to uncover inaccuracy trends/drivers.
• Create data models and dashboards to track calibration metrics, auditor accuracy, and sentiment/resolution trends.
• Partner with the Performance Excellence team and Support Operations stakeholders to translate calibration insights into QA strategy improvements.

We're excited about you because… 

• You have a Bachelor’s degree or equivalent experience.
• You bring 4+ years in support operations, QA, trust & safety, or a similar customer-facing analytical role.
• You can communicate with customers, cross-functional partners, and senior leaders effectively.
• You enjoy the opportunity to think outside of the box. You can translate goals and blockers into relevant plans for the department. 
• Produce recommendations and use data analysis and hypothesis testing to validate your findings. 
• You’re passionate about identifying opportunities through operating at the lowest level of detail and using a first-principles approach to problem-solving.
• You're proficient in Microsoft and/or Google Suite.
• You have experience working with Conversational Intelligence, GPT-based tools, or QA signal models.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Data Analyst Std

Responsabilidades

·        Recopilar, organizar, analizar y difundir cantidades significativas de información con atención al detalle para garantizar la calidad e integridad de los datos.

·        Desarrollar, automatizar, verificar y monitorear proyectos para los análisis orientados a las necesidades de negocio.

·        Mejora continua del proceso de análisis de datos e infraestructura.

·        Generar insights identificando e interpretando tendencias o patrones en conjuntos de datos con la finalidad de apoyar a negocio con la toma de decisiones basadas en datos.

·        Diseñar sistemas de reporting para la visualización de informes periódicos que resuman el análisis de los datos.

·        Elaborar vistas y dashboards para proporcionar información útil a negocio.

Skill

·        AWS Redshift

·        Jira

·        Paquetería de Microsoft Office

·        Tableau/Power BI

Lenguajes de programación

·        SQL

·        Python (Pandas, Spark)

Manejo de metodología/filosofía Ágil deseable     

·        Scrum  

·        Kanban

Idiomas Nivel de inglés intermedio

Soft Skills

·        Comunicación efectiva con stakeholder clave y líderes de negocio.              

·        Capacidad analítica y organizacional superior.      

·        Enfoque en resultados con alta capacidad de ejecución.  

·        Precición y atención al detalle.    

·        Adaptabilidad proactiva al campo y apertura a retroalimentación.

·        Capacidad de autoaprendizaje y mejora continua

·        Gestión de proyectos      

·        Trabajo en equipo con enfoque en sinergia organizacional 

Requisitos:

·        Escolaridad         

·        Ing. Sistemas Computacionales  Economía

·        Matemáticas      Actuaría

·        Estadística      

Asignación hibrida, hay que acudir a sitio 3 veces por semana (Reforma, CDMX)

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

The Global Finance Shared Service Center supports the core business with finance related matters, covering a wide scope of activities across the globe. We ensure suppliers and artists are paid on time for the amazing work they create.  We work closely with the local finance teams around the world which means we have an excellent understanding of how the company operates and are kept up to date with key developments in this exciting and fast paced industry. Our teams play a key role in ensuring Sony Music achieve their annual goals each year.

This position is responsible for supporting the PTP SSC team in ensuring that transactional PTP activities for LATAM Entities are completed accurately & timely. The analyst will collaborate closely with the PTP outsourced provider & the SME business & local finance teams.

What You'll Do:

VENDOR MAINTENANCE

• Support outsource provider in successful & accurate completion of vendor master tasks
• Point person for SME business or local finance escalations & trouble shooting – liaising with stakeholders to resolve issues successfully

PAYMENTS PROCESSING

• Ensure all payments for all vendor types (royalty, trade, intercompany) are on schedule & in line with expectations. Collaborate with Outsource provider & local finance team, to complete tasks

• Facilitate urgent payments, ensuring defined controls are maintained, liaising with local finance, SME business & outsourced provider as appropriate

RECONCILIATIONS

• Open PO accrual reconciliations between internal Marketing & Recording Purchasing system (PRS), Basware (AP system) and SAP (GL); monthly for Basware - daily for PRS
• Support outsource provider in resolving any system interface issues & ensure all systems in synch

SYSTEM SUPPORT

Perform user testing for system changes, as required

Who You Are:

• Minimum of 2 years of experience in accounting or finance role
• Bachelor’s degree in accounting preferred
• Problem solving ability
• Proactive self- starter
• Flexible working style
• Strong attention to detail
• Able to work to strict time targets
• MS Office proficient – immediate user of MS Excel
• Knowledge of SAP and banking platforms a plus
• English language proficient - reading, writing, orally

What We Give You:

• A temporary contract
• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life.
• Time off for a winter recess

Sony Music Entertainment is a wholly owned subsidiary of Sony Corporation of America.  

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition, gender identity or disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• 2+ years of experience in field verification, onsite auditing, field collections, or logistics.
• Proven execution in roles requiring high observation skills and the ability to make objective judgments under pressure.
• High mobility: Comfort with being in the field 80–90% of the time.
• Excellent verbal and written communication to deliver clear, unbiased reports.
• Adaptability to fast-changing environments and shifting schedules.
• Experience or interest in using AI tools to automate workflows and reporting.
• Tech-savviness with mobile apps, GPS tools, and digital forms.

• Previous experience in the Fintech, Banking, or SOFOM sectors.
• Fundamental knowledge of KYC (Know Your Customer) and fraud prevention patterns.
• Independent analytical skills using spreadsheets.
• Experience with route optimization to increase daily visit volume.
• A good sense of humor
• Intermediate English Level

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

• Enable cost-effective transformation and operational efficiency
• Accelerate adoption of AI, data, and digital platforms
• Ensure consistent delivery of value and benefits across all agencies and markets
• Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday HCM Analyst with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.

Reporting to the Lead Workday HCM Analyst, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.

This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.

What you'll be doing:

• Diagnose and resolve core HCM, absence, compensation and time tracking issues raised by the business
• Support data requests and maintenance including rescind, correct and EIBs
• Manage tickets from assignment, including P1 or P2 incidents, taking to production, and keeping the requestor informed at all times
• Provide functional expertise and guidance to our People teams
• Accountable for maintaining up-to-date process documentation
• Safeguard global standards and principles against competing requests and priorities
• Participate in testing activities as required
• Provide creative solutioning for enhancements to our Workday deployment
• Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends

Who you'll be working with:

The Workday HCM Analyst will report to the Lead Workday HCM Analyst and will liaise with Workday Services colleagues around the globe.

What you'll need:

• Certified or experienced in Workday core HCM/absence/time tracking/compensation
• Takes ownership of queries and successfully resolves
• Experience of using Jira, ServiceNow or similar service management software
• Effective team player and experience of working with others to achieve a common goal
• Excellent listening and communication skills
• Excellent organisational skills, attention to detail and confident communicator across all mediums
• Ability to deliver to deadlines and prioritise effectively
• Experience of improving ways of working and processes
• Knowledge and experience of cross functional working on both HR and finance processes an advantage

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Remote

Role Summary 

We are seeking a Senior Financial Analyst (Contractor) based in Mexico to support our Digital & Technology initiatives. This role will support the portfolio and will work closely with cross-functional teams across Mexico, India, and San Francisco. The ideal candidate will bring strong financial expertise, the ability to operate in a global environment, and experience supporting technology-driven programs. 

Key Responsibilities 

• Lead financial planning, tracking, and reporting for project/program budgets, including budget vs. actuals and variance analysis  

• Partner with global stakeholders including technology teams, program managers, vendors, and corporate finance across multiple regions  

• Manage vendor financials including contract tracking, invoicing, and billing issue resolution  

• Oversee Purchase Requisitions (PRs), Purchase Orders (POs), and monthly service entries  

• Drive internal labor tracking, forecasting, and reporting  

• Perform detailed reconciliations and provide insights to support decision-making  

• Support month-end and quarter-end close activities related to project financials  

• Prepare and present financial reports to leadership and key stakeholders  

• Identify and implement process improvements to enhance efficiency and accuracy 

Qualifications 

• Bachelor’s degree in accounting, Finance, or related field required  

• CPA or equivalent certification preferred  

• 7+ years of experience in financial planning, analysis, and accounting with increasing responsibility  

• Strong experience supporting project/program financials, preferably in a technology environment  

• Advanced proficiency in Microsoft Excel  

• Experience with SAP or other ERP systems  

• Experience working in a global, cross-functional environment (U.S., India, LATAM preferred)  

• Strong communication and stakeholder management skills  

• Ability to work across time zones and manage competing priorities 

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.

The Impact You’ll Make

As a Data Analyst supporting Data Labeling and Human-in-the-Loop (HITL) operations, you will play a critical role in how we understand, measure, and improve labeling performance at scale. You will partner closely with Operations, ML, and Enablement to translate complex workflows into clear metrics, insights, and decision-support tools.

This role is ideal for an analyst who enjoys working close to real operations, is comfortable with ambiguity, and wants to move beyond reporting into shaping how teams reason about quality, efficiency, and effort.

What You’ll Own & Drive

• Operational visibility: Build and maintain dashboards that track labeling throughput, SLA adherence, backlog health, reviewer performance, and QA outcomes.
• Metric definition and refinement: Help define, validate, and iterate on metrics that measure labeling quality, accuracy, efficiency, and cost, ensuring they reflect real operational behavior.
• Stakeholder partnership: Act as the analytics partner for Ops, ML, and Product, supporting questions related to model performance, labeling impact, and delivery commitments.
• Effort and complexity analysis: Analyze task complexity, labeling speed, and reviewer dynamics across workflows to inform planning and prioritization.
• Data foundations: Contribute to reliable data pipelines by integrating data from SQL sources (Redshift/Postgres), annotation tools, QA audits, and operational feedback.
• Decision support: Provide clear, actionable insights that help teams move from intuition to evidence-based decisions.

The Qualities That Set You Apart

• Strong analytical judgment: You know how to interpret metrics in context and recognize when numbers are misleading.
• Structured problem-solving: You can break down ambiguous problems and move from high-level signals to root causes.
• Builder mentality: You enjoy improving existing systems and helping formalize processes that were previously informal.
• Cross-functional communication: You can explain insights clearly to technical and non-technical partners.
• Ownership and reliability: You take responsibility for your work and follow through with rigor and transparency.

Your Background

• 5–7 years of experience as a data analyst, business analyst, or operations analyst, ideally in tech, fintech, or operations-heavy environments.
• Strong SQL skills (Redshift preferred), including joining large datasets and writing maintainable queries.
• Experience with BI tools such as Looker, Metabase, or Tableau.
• Working knowledge of Python.
• Exposure to operational metrics, QA processes, or labeling/annotation systems is a plus.
• Experience taking analytics work from question to insight to action.
• Comfortable working with incomplete data and evolving requirements.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary
Senior Analyst role is expected to support the broader analytics team in measuring and validating the effectiveness of paid media for channels including but not limited to, Linear TV, OTT, Social Activation, and Programmatic Activation, Audio, and OOH The Senior Analyst is expected to demonstrate the following skills/experience: strong grasp of  experimental design, specifically covering A/B testing for Brand Impact (brand lift studies) and performance (conversion lift studies). Hands-on skills in data management and data  visualization, quantitative data analysis, problem solving, statistical modeling, and the ability to  develop/analyze business cases. Strong ability to design, customize, and maintain platforms for contract management, business intelligence, and user access. Excellent oral and written communication skills, client focus and the ability to support and enable teamwork, self-motivated and able to operate independently with limited guidance and direction.

Requirements
• Bachelor's degree in a STEM-focused area such as Economics, Computer Science, Mathematics, Physics; a related field or equivalent professional work experience is 
required.
• 2 - 4 years of relevant work experience in analytics.
• Strong analytical abilities and quantitative skills.
• Advanced Google Sheets skills including pivot tables, VLOOKUP, building charts and graphs, etc.
• An understanding of Python and/or SQL (especially BigQuery/GCP) is helpful but not required.
• Experience with data visualization tools such as Tableau, Looker, or PowerBI is a niceto-have.
• A background in statistical modeling (e.g., linear regression) is highly preferred.
• Experience with Google Analytics, Adobe Analytics, and other web analytics tools is preferred but not mandatory.
• Knowledge of media ad servers such as Google Campaign Manager or Meta CAPI would be preferred.
• Strong understanding of media metrics (e.g., buying models, CPV, VCR, GRP) and quantitative business measures.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About the Role

As Senior Analyst, you are accountable for quantifying and measuring the success of our marketing and advertising executions and for delivering quantifiable insights that enable us to innovate the work we deliver at MFG. You will be partnering with Analytics and cross-discipline team members in New York, Chicago, San Francisco and Los Angeles, helping to create continuity between the various teams.

Some of the things we’d like you to do: 

• Everything with marketing data (collection, cleaning, analysis and validation)
• Communicate advertising campaign insights generated by our analysis and share communication best practices internally
• Seek knowledge of other practices in order to understand how to tailor insights and recommendations towards actionability
• Support the wider Analytics team in implementing our measurement tools
• Transform data into visually appealing presentations
• Proactively identify and resolve program & project issues, escalating appropriately
• Stay up to date on our product offerings and how it affects analytics
• Occasional vendor and client communication may be required

A bit about yourself:

• Bachelor's Degree from a top-tier college, 3.0 GPA or equivalent. Degree within Analytics, Technology, Marketing, Advertising or equivalent experience
• At least C1 English language proficiency or equivalent
• 2+ years of experience working in a marketing analytics-based role
• Proficiency in Excel, PowerPoint (Google Workspace a must)
• Exposure to measurement of both Brand and Direct Response marketing campaigns
• Strong project management skills
• Strong verbal and written communication
• Strong attention to detail and ability to manage multiple tasks
• Highly organized and efficient under pressure
• Natural affinity for numbers/data and a passion for playing with data in order to solve problems
• Experience with generative AI tools (Gemini, ChatGPT) a plus
• Experience with programming languages such as R, SQL, and Python a plus

About you: Are you interested in expanding a career in digital marketing? The WITHIN team is growing, and we’re hiring for Digital Media Strategists who are willing to take the lead across multiple digital marketing channels to meet goals at the intersection of performance and branding. This is a unique opportunity in a rapidly expanding company. 

Responsibilities will include and are definitely not limited to:

• Working with a portfolio of clients
• Oversee the planning, execution, and optimization of integrated digital marketing campaigns across social media, search, and display channels
• Optimizing account performance using data insights, A/B testing, and consumer research
• Client communication (written & verbal)
• Working across multiple teams to design and execute marketing strategies that align with client goals and business objectives
• Producing meaningful marketing KPI dashboards and delivering cross channel performance reports with actionable insight
• Analyzing cross-channel performance data and extracting actionable insights
• Note, This is not a data scientist or analyst role, but the role does work regularly with data, including basic analyses & projections
• Implementing proprietary technology and best practices
• Delivering creative & copy recommendations to clients based on historical performance

Qualifications and Experience: 

• At least 1–2 years of experience in Digital Marketing, preferably Facebook & Google Ads, is REQUIRED.
  • Please see here for our opening for the role that does not require any prior experience
• Bachelor’s Degree or equivalent experience
• General business acumen
• Desire to work in a deadline-oriented environment 
• Interest in pursuing a career in performance oriented digital marketing
• Working knowledge of Excel (conditional statements, pivot tables and vlookups)
• Full professional proficiency (written and spoken) of the English Language

Our interview process includes, but is not limited to, the following:

• Cognitive Aptitude and Typing Test
• Logic assessment on Excel

We offer a competitive salary and benefits based on ability level, including:

• Base salary DOE
• Unlimited vacation policy
• Monthly phone/internet and food stipend
• Health insurance coverage
• Professional Development Program
• This is a fully in-office role based in Mexico City, Mexico. Candidates must be available to work on-site five days a week.

Note. Please submit your resume in English.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About the Role

As Senior Analyst, you are accountable for quantifying and measuring the success of our marketing and advertising executions and for delivering quantifiable insights that enable us to innovate the work we deliver at MFG. You will be partnering with Analytics and cross-discipline team members in New York, Chicago, San Francisco and Los Angeles, helping to create continuity between the various teams.

Some of the things we’d like you to do: 

• Everything with marketing data (collection, cleaning, analysis and validation)
• Communicate advertising campaign insights generated by our analysis and share communication best practices internally
• Seek knowledge of other practices in order to understand how to tailor insights and recommendations towards actionability
• Support the wider Analytics team in implementing our measurement tools
• Transform data into visually appealing presentations
• Proactively identify and resolve program & project issues, escalating appropriately
• Stay up to date on our product offerings and how it affects analytics
• Occasional vendor and client communication may be required

A bit about yourself:

• Bachelor's Degree from a top-tier college, 3.0 GPA or equivalent. Degree within Analytics, Technology, Marketing, Advertising or equivalent experience
• At least C1 English language proficiency or equivalent
• 2+ years of experience working in a marketing analytics-based role
• Proficiency in Excel, PowerPoint (Google Workspace a bonus)
• Exposure to measurement of both Brand and Direct Response marketing campaigns
• Strong project management skills
• Strong verbal and written communication
• Strong attention to detail and ability to manage multiple tasks
• Highly organized and efficient under pressure
• Natural affinity for numbers/data and a passion for playing with data in order to solve problems
• Experience with generative AI tools (Gemini, ChatGPT) a plus
• Experience with programming languages such as R, SQL, and Python a plus