Location: Primarily Bethesda, MD with frequent telework; on-site support may be required; telework is Government-authorized.

Citizenship: US Citizen (MUST)

Security Clearance: Ability to meet federal suitability and security requirements as applicable.

Position Overview:

We are hiring experienced engineers for SharePoint & OpenText Development - SharePoint Lead (.NET) to provide continuity of operations and lifecycle development support for NIDA’s Microsoft SharePoint Online (GCC) and OpenText Content Suite (Livelink) platforms.

Key Responsibilities:

• Provide operational health, administration, maintenance, and technical support for SharePoint Online and OpenText Content Suite.
• Serve as primary technical POC for platform issues (workflow failures, errors, user issues) and coordinate timely resolution.
• Implement and manage platform security/access controls in coordination with ISSO; support authorized MFA implementations.
• Execute full lifecycle development: business analysis, requirements, design, development, testing, and implementation.
• Design and maintain platform architecture (site collections, metadata, content types, workflows); plan/execute content migrations.
• Support governance and compliance: SOPs, policies, audits, documentation, and user training.

Required/Preferred Qualifications:

• 5+ years implementing SharePoint Online, PowerApps, and Power Automate solutions.
• Experience with SPFx, REST APIs, Microsoft Graph API; source control (Azure DevOps/Git) and CI/CD preferred.
• Agile/Scrum experience required. Familiarity with Section 508/WCAG desirable.
• Microsoft certifications (Power Platform Developer Associate / Microsoft 365 Developer Associate) preferred.
• Must be able to obtain/maintain required government security clearance.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc

Your Role:
The Security Consultant plays a key role in implementing and enabling Tenable’s Exposure Management solutions to help organizations effectively manage and reduce cyber risks. This role onboards Tenable technologies, following industry standards and best practices, to deliver customized solutions that address vulnerabilities across a client’s attack surface. This role's primary focus will be on client billable work, where you will ensure the efficient identification and mitigation of vulnerabilities. Additionally, the role will have the chance to broaden your knowledge across the Tenable portfolio through hands-on experience and learning opportunities facilitated by the Professional Services Organization.

Your Opportunity:

• Develop a deep understanding of the client’s business and unique security needs to deliver tailored engagements that exceed expectations.
• Build and maintain positive relationships with clients, ensuring ongoing satisfaction and partnership.
• Provide clients with continual insights and consultative advice based on experience with Tenable products, their industry, established standards, and best practices.
• Support clients with the installation, configuration, and operation of Tenable solutions, ensuring they are effectively implemented to meet business and security goals.
• Oversee upgrades and migrations to new hardware or software, facilitating smooth transitions with minimal disruption.
• Offer expert guidance on implementing best practices with Tenable solutions to optimize security workflows and operational efficiency.
• Assist clients in developing and maintaining security policies, standards, and procedures, ensuring they align with industry standards and regulatory requirements.
• Provide ongoing value through insights and consultative advice on Tenable products, tailored to client needs and industry best practices.
• Share thought leadership on effective deployment and utilization of Tenable One solutions.
• Guide clients in implementing best practices and developing Exposure Management Programs.
• Assess user needs and customer requirements to advance the maturity of their Exposure Management program.
• Deliver additional value through continual insights and consultative advice based on Tenable products, client needs, industry standards, and best practices.
• Provide thought leadership on methods and best practices for deploying and using Tenable One solutions.
• Advise clients on process best practices and assist in developing Exposure Management Programs.
• Research user needs and assess customer requirements to enhance the maturity of their Exposure Management program.
• Ensure overall customer satisfaction while supporting delivery revenue objectives.
• Execute large customer engagements, understanding client business and unique needs to exceed expectations.
• Independently manage client escalations on assigned projects, coordinating with the delivery team and other Tenable departments as needed.
• Develop and maintain positive client relationships and train client staff on the implementation, configuration, and best practices of the Tenable suite.

What You'll Need:

• 5+ years of experience in the Information Technology/Cyber Security field and professional services experience.
• Bachelor’s degree in a related technical field such as Information Technology, Computer Science, or equivalent work experience.
• Strong written and verbal communication skills. Must be comfortable leading 3+ hour calls and keeping up the progression of tasks on the call while assuring that all relevant topics are addressed.
• Strong analytical skills and troubleshooting skills, with the ability to diagnose and resolve complex security issues.
• Proficiency in assessing and identifying threats and risks related to Exposure Management, including vulnerabilities and weaknesses in host or network configurations.
• Recent experience performing vulnerability scans, configuration audits, and security monitoring with core Tenable products, or other industry solutions.
• Familiarity with Metasploit and related tools commonly used to exploit vulnerabilities.
• Familiarity with application security testing, OWASP and common exploitable web application threats in Exposure Management.
• Knowledge of auditing and configuration frameworks such as ISO 17799, CIS, PCI, GLBA, and HIPAA is preferred.
• Proven experience managing client expectations, building relationships and delivering consultative advice to ensure successful outcomes.
• Understanding of IT security principles associated with networks, operating systems, firewalls, databases,  cloud infrastructure, identity and access management with experience in one or more of the fields.
• Familiar with developing integrations via REST API using known coding languages such as Python.
• Knowledge and understanding of SCADA and OT systems is a plus.
• Industry-recognised technical certifications are preferred.
• Client-facing travel may be required.
• May perform other duties and responsibilities that management may deem necessary from time to time.
• This position is US-based only.

#LI-MM1

#LI-DP1

Overview

Black Canyon Consulting (BCC) is searching for a Business Analyst to support the delivery and modernization of mission-critical, web-based digital resources for a federal government client. This role will play a critical part in ensuring the quality, reliability, and backward compatibility of a modernized, enterprise-scale platform.

The QA Engineer will work closely with Product, Business Analysts (BAs), Engineers, User Experience (UX), and client stakeholders to validate requirements, define test strategies, and ensure new functionality meets both user expectations and feature parity with the legacy system. This role requires strong analytical skills, attention to detail, and a collaborative mindset, as well as hands-on experience with automated and manual testing in Agile environments.

 Duties & Responsibilities: