DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview 

The  Clinical Program Support Specialist provides operational, technical, and administrative support to clinical research programs within the NIA Intramural Research Program (IRP). This role is critical to ensuring the efficient coordination of study activities, data systems, participant workflows, and regulatory documentation across multiple clinical studies. 

The position supports a variety of clinical research systems, manages study documentation and forms, assists with participant data workflows, and collaborates closely with clinical staff, coordinators, and IT teams to maintain continuity of research operations. The ideal candidate is detail-oriented, adaptable, and experienced in supporting complex research workflows and systems. 

Responsibilities 

• Support clinical research systems, including user access, study setup, and data quality 
• Build and maintain questionnaires, and study forms; manage clinical paperwork and packets 
• Assist with participant workflows: registration, visit tracking, imaging coordination, and data updates 
• Perform data entry, validation, and corrections to ensure accuracy and completeness 
• Manage document workflows: scanning, upload, verification, and secure records handling 
• Coordinate with lab and hospital partners on orders, results, and system updates 
• Support study start-up and monitoring activities across multiple protocols 
• Assist with participant support and operational tasks as needed 
• Train staff on various clinical systems 
• Ensure proper collection, storage, transmission, and disposal of sensitive data, including PII, in compliance with HIPAA, federal privacy standards, and internal data protection policies.

Qualifications 

• Bachelor’s degree in Health Sciences, Information Systems, Business Administration, or related field (or equivalent experience) 
• 3-5+ years of experience supporting clinical research programs, healthcare operations, or data management 
• Experience with clinical research systems (e.g., OpenClinica or similar Electronic Data Capture systems) 
• Strong understanding of clinical research workflows and data collection processes 
• Experience with data entry, validation, and quality control 
• Proficiency with Microsoft Office tools, especially Excel and document management systems 
• Strong organizational skills and attention to detail 
• Ability to manage multiple priorities in a fast-paced research environment 
• Ability to obtain and maintain a Moderate Risk Public Trust clearance or higher 
• Works closely with clinical research coordinators, investigators, IT staff, and administrative teams 
• Supports a mission-driven environment focused on advancing aging and biomedical research 
• Participates in cross-functional initiatives to enhance research operations and data quality 
• Must be able to obtain a Public Trust clearance

Preferred Qualifications 

• Experience within NIH, NIA, or HHS clinical research environments 
• Experience with imaging workflows and clinical data integration 
• Knowledge of Good Clinical Practice (GCP) and human subjects research requirements 
• Possess basic knowledge of medical terminology in hospital/clinic type settings 
• Experience supporting system transitions or implementations (e.g., EPIC) 
• Strong communication skills and ability to work with both technical and clinical staff 

Basic Compensation: $63,825 - $71,800 yearly salary

The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.

Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

Job Responsibilities

• Strong experience with semantic standards: RDF, RDFS, OWL
• SPARQL, including query design
• SHACL, with clear understanding of constraints versus semantics
• Experience designing and working with ontologies in real-world systems
• Understanding and practical experience with FAIR (Findable, Accessible, Interoperable, Reusable) Data
• Demonstrated ability to translate business problems into structured representations, including use cases, questions, and models
• Strong communication skills, able to explain technical concepts to non-experts and bridge technology and business needs
• Comfortable working in an iterative, ambiguous environment with evolving requirements

Preferred skills and experience

• Experience with LinkML
• Understanding of Labeled Property Graphs (LPG) and OpenCypher
• Experience with vocabulary standards such as SKOS
• Experience with data catalog and data product standards, including DCAT and DPROD
• Background in life sciences or pharma, including translational medicine, clinical data, or real-world data
• Familiarity with BioLink and other domain models
• Experience with bioinformatics and biomedical ontology resources
• Experience with data profiling, reconciliation, and mapping processes
• Experience with knowledge graph platforms or graph databases
• Experience in client-facing roles such as workshops, design sessions, and presentations

Duties & Responsibilities

The DataOps Platforms team:

• Develops and continuously improves DataOps platform.
• Develops and maintains common tools and libraries.
• Evaluates new technologies and practices.
• Helps NCBI developers with adoption of platform.
• Ensures compliance with the Federal application security regulations and standards by providing automated solutions and compliance pipelines.
• Embraces agile development and continuous improvement
• Encourages growth mindset and offers leadership opportunities at any level

Required Skills:

• 7+ years of experience is the field
• Strong coding skills in at least one programing language are required (Python, C++, ...)
• Kubernetes, containerization
• Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure or equivalent cloud services
• Apache Kafka, Google Cloud Pub/Sub or equivalent
• Apache AirFlow or equivalent
• Experience with data processing applications and modern cloud-based data processing infrastructure
• Linux command-line skills

Bonus Skills:

• Google Anthos
• Docker
• GitOps tools: ArgoCD or equivalent
• Infrastructure as code tools: Terraform or equivalent
• GitLab, GitHub, Bitbucket, Teamcity, Artifactory, or equivalent products for management of Git source control, CI/CD pipelines and artifact lifecycle management
• Modern observability and logging tools: Prometheus, EFK (ElasticSearch, fluentd, Kibana), TIGK (Telegraph, InfluxDB, Graphana, Kapacitor),
• DataDog, Sensu, Jaeger, Sentry, OpsGenie, PagerDuty, Splunk, or equivalent 
• Secret Management tools such as Hashicorp Vault, CyberArk, Azure Key Vault, Google Cloud Secret Manager or equivalent
• Data transfer tools: AWS DataSync, Aspera, MinIO, CloudSoda or equivalent
• Apache Pulsar, RabbitMQ, Amazon Kinesis, Apache Flume, Apache Storm, Apache Spark Streaming, Google Cloud Pub/Sub
• Experience with best-practice design patterns in coding and architecture
• Experience working in Agile environment

Educational Requirements

• B.S. in a STEM field (Engineering, Computer Science, Mathematics, Physics) or equivalent industry experience in Systems Engineering.

Job Responsibilities

• Perform quality assurance/quality control (QA/QC) reviews of clinical trial registration submissions for consistency with review criteria
• Gain and use a working knowledge of the ClinicalTrials.gov Protocol Data Element Definitions (https://clinicaltrials.gov/policy/protocol-definitions) and ClinicalTrials.gov registration review criteria (https://clinicaltrials.gov/submit-studies/prs-help/protocol-registration-quality-control-review-criteria)
• Clearly communicate (via email and record reviews) with “responsible parties” (e.g., clinical trial sponsors, designated principal investigators) regarding the consistency of clinical trial records with review criteria
• Perform general proofreading
• Create new documentation to help responsible parties submit their clinical trial records in accordance with established review criteria
• Post records in accordance with established deadlines
• Monitor data for trends or patterns of problems (e.g., consistent series of errors from a single data provider) and participate in process improvement efforts
• Support database management activities
• Serve as a liaison between data providers (e.g., NIH, industry, universities, and other organizations) and ClinicalTrials.gov
• Participate in weekly team meetings with NLM staff to discuss process improvement

Required skills and experience

• Bachelor’s degree from an accredited college in a biomedical science, public health, or related discipline with at least 2 years of professional experience
• Or a master’s degree in a comparable field with no professional experience
• Ability to work within a team environment and contribute to consensus-based decision making
• Ability to handle multiple tasks simultaneously and shift priorities as directed
• Ability to work efficiently with team members in a fast-paced environment
• Excellent oral and written communication skills
• Excellent interpersonal skills and ability to work with people at every level
• General computer skills with a proficiency in MS Word, Outlook, Excel, and PowerPoint

• Clearance and Location Requirements

  • Must be able to obtain and maintain a Public Trust clearance
  • Must reside in and be authorized to work in the United States; candidates in the DMV area preferred
  • All work must be performed within the United States

Job Responsibilities

• Perform quality assurance/quality control (QA/QC) reviews of clinical trial results submissions for consistency with review criteria
• Clearly communicate (via record reviews, teleconferences, emails, workshops, etc.) with “responsible parties” (e.g., clinical trial sponsors, principal investigators, statisticians) to facilitate understanding of and adherence to submission requirements
• Gain and use a working knowledge of the ClinicalTrials.gov Basic Results Data Element Definitions (https://clinicaltrials.gov/policy/results-definitions) and ClinicalTrials.gov results review criteria (https://clinicaltrials.gov/submit-studies/prs-help/results-quality-control-review-criteria)
• Create new documentation to help responsible parties submit their clinical trial results records in accordance with established review criteria
• Devise and help implement strategies to improve the quality of submissions
• Support database management activities
• Serve as liaison between data providers (e.g., NIH, industry, universities, and other organizations) and ClinicalTrials.gov
• Participate in weekly team meetings with NLM staff to discuss process improvement

Required skills and experience

• Master’s degree in biomedical science and/or mathematics-related discipline (epidemiology, biostatistics, neuroscience, biochemistry, etc.)
• 3+ years’ experience with standard mathematical concepts and statistics (correlations, trends, significance, etc.)
• 1+ year experience with standard quantitative measures for health studies
• Ability to work within a team environment and contribute to consensus-based decision making
• Ability to identify, analyze, and solve problems creatively and independently
• Ability to handle multiple tasks simultaneously and shift priorities as directed
• Ability to work efficiently with team members in a fast-paced environment
• Excellent oral and written communication skills
• Excellent interpersonal skills and ability to work with people at every level

• Clearance and Location Requirements

  • Must be able to obtain and maintain a Public Trust clearance
  • Must reside in and be authorized to work in the United States; candidates in the DMV area preferred
  • All work must be performed within the United States

Literature Search and Evidence Gathering

• Design and execute systematic literature searches across scientific databases including PubMed, Embase, Web of Science, and related sources
• Develop structured search strategies using controlled vocabularies (e.g., MeSH) and advanced Boolean search techniques
• Identify relevant peer-reviewed articles, reports, and grey literature to address research questions
• Maintain organized libraries of retrieved publications and supporting materials

Systematic Review Support

• Screen and evaluate research articles based on defined inclusion and exclusion criteria
• Extract key information from relevant studies including methodology, outcomes, and limitations
• Support systematic, scoping, and rapid review workflows in collaboration with subject matter experts
• Document search strategies and review processes to ensure transparency and reproducibility

Reporting and Collaboration

• Prepare literature summaries, annotated bibliographies, and evidence tables to support program reports and policy analyses
• Assist technical teams and subject matter experts by rapidly identifying relevant scientific evidence for emerging research questions
• Communicate findings clearly and concisely to technical and non-technical stakeholders
• Collaborate with interdisciplinary teams supporting federal health research and policy initiatives

Required qualifications:

• Bachelor’s or Master’s degree in Library Science, Public Health, Biomedical Science, Information Science, or related field
• 5+ years of experience conducting literature searches or supporting systematic reviews in biomedical or health research domains
• Strong experience using scientific literature databases such as PubMed, Embase, Web of Science, or Scopus
• Familiarity with systematic review frameworks (e.g., PRISMA or Cochrane methodology)
• Experience using citation management or review tools such as EndNote, Zotero, Covidence, or Rayyan
• Strong analytical and research skills with attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple research questions and deadlines in a fast-paced environment

Clearance and Location Requirements

• Must be able to obtain and maintain a Public Trust clearance
• Must reside in and be authorized to work in the United States
• All work must be performed within the United States

Preferred Qualifications

• Master’s degree in Library and Information Science (MLIS) or Public Health (MPH)
• Experience supporting systematic reviews for federal agencies, academic medical centers, or research organizations
• Experience contributing to peer-reviewed publications or evidence synthesis reports
• Familiarity with evidence synthesis tools and systematic review workflows

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $80,000 – $110,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Define research questions, eligibility criteria, and create comprehensive study protocols.
• Design, document, and execute complex, comprehensive, transparent, and reproducible search strategies across multiple biomedical databases and information platforms, including MEDLINE, Embase, CINAHL, Cochrane Library, and trial registries and gray literature.
• Develop search strategies using controlled vocabularies and advanced techniques, ensuring transparency, reproducibility, and compliance with reporting standards.
• Manage search results, deduplicate records, and support citation management and screening workflows using systematic review tools and platforms, like Covidence, EndNote or Zotero.
• Deliver instruction and training on evidence synthesis methods, advanced searching, and biomedical information literacy to researchers and trainees.
• Perform title/abstract and full-text screening based on defined inclusion/exclusion criteria.
• Extract data and appraise the risk of bias/quality of included studies.
• Synthesize findings (qualitatively or via meta-analysis) for final reports.
• Contribute to manuscript preparation, and peer review related to biomedical evidence synthesis projects.
• Provide methodological consultation on systematic review standards, including PRISMA, Cochrane, JBI, and other evidence synthesis frameworks.
• Monitor trends in biomedical publishing, open science, and research data to inform best practices in systematic review support.

Required qualifications:

• Master’s degree in library/information sciences, life sciences, social sciences, STEM, computer science, engineering, business, or related discipline.

• A minimum of three (3) years of experience in:

  • Advanced knowledge of biomedical information resources and indexing practices, particularly MEDLINE and related NLM products.
  • Developing and executing targeted searching in biomedical, health sciences, and related databases, including grey literature
  • Strong analytical skills in search strategy development, validation, documentation, and citation management.
  • Demonstrated expertise in systematic review methodology and evidence synthesis standards, including synthesizing finding to provide analysis
  • Experience working with interdisciplinary research teams in academic, clinical, or public health settings. Operating independently while contributing to a research team.
  • Ability to communicate complex information concepts clearly in both written and oral formats.
  • Proficiency with Excel or other spreadsheet/reporting platforms.
  • Proficiency with EndNote, Zotero, Covidence, Mendeley or other reference management and research collaboration tools.

   

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $80,000 – $110,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

Job Responsibilities

User Research Operations

• Support research operations such as planning and scheduling user research sessions for ClinicalTrials.gov and SRA, including interviews, usability testing, and feedback sessions with researchers, clinicians, data submitters, and members of the public.
• Recruit and communicate with participants across a wide range of biomedical and technical backgrounds, ensuring clear instructions and smooth session logistics.
• Manage consent, scheduling, session documentation, and research records in alignment with federal and NIH policies.

Data Collection and Synthesis

• Collect and analyze qualitative and quantitative data from user sessions, surveys, support inquiries, and other feedback channels related to ClinicalTrials.gov and SRA.
• Synthesize research findings into actionable insights, identifying usability issues, workflow challenges, and opportunities for improvement.
• Translate complex user feedback into clear themes, summaries, and evidence-based recommendations that support product roadmaps and policy-aligned decisions.
• Collaborate with UX designers, developers, product owners, and subject-matter experts across NCBI to ensure research findings are effectively integrated into system enhancements.

User Feedback Dashboard (Power BI)

• Design, build, and maintain a Power BI user feedback dashboard to track trends and key insights across ClinicalTrials.gov and SRA.
• Integrate multiple data sources (e.g., survey data, session findings, usage metrics, support trends) into a unified reporting view.
• Define and monitor UX and research-related indicators such as common user pain points, task success signals, satisfaction trends, and recurring submission or search issues.
• Ensure dashboards are accurate, accessible, and understandable for diverse stakeholders, including scientific, technical, and program leadership audiences.

Stakeholder Collaboration and Communication

• Present research findings and dashboard insights to cross-functional teams within NCBI and NIH.
• Support transparent, evidence-based decision-making by clearly communicating user needs, constraints, and impacts.
• Respond to ad hoc research and reporting requests related to ClinicalTrials.gov and SRA user experience and usability.

Preferred Qualifications

• Experience working with scientific, biomedical, or public-sector information systems.
• Familiarity with the user-centered approaches such as human-centered design and development and Design Thinking or Experience Design.
• Familiarity with UX research methods such as usability testing, interviews, surveys, and mixed-methods analysis.
• Experience collaborating with multidisciplinary teams (design, development, policy, and domain experts).
• Knowledge of accessibility, plain language, and usability considerations for public-facing federal websites.

Required skills and experience

• Bachelor’s degree in Human-Computer Interaction, Psychology, Information Science, Data Analytics, or a related field (or equivalent experience).
• Experience conducting or supporting UX research activities in complex, data-rich systems.
• Experience developing dashboards and reports using Power BI or similar business intelligence tools.
• Strong analytical and synthesis skills, with the ability to communicate insights clearly to both technical and non-technical audiences.
• Excellent organizational, documentation, and communication skills.

Key Skills and Competencies

• User-centered and evidence-based thinking
• Research synthesis and insight storytelling
• Data visualization and dashboard design
• Attention to detail in complex regulatory and scientific contexts
• Cross-functional collaboration in a matrixed environment

Clearance and Location Requirements

• • Must be able to obtain and maintain a Public Trust clearance
  • Must reside in and be authorized to work in the United States; candidates in the DMV area preferred
  • All work must be performed within the United States

• Coordinates the full software development lifecycle (SDLC) in a scientific environment, including defining technical and functional requirements, quality control planning, implementation, upgrades, and integration with existing NCBI systems through Agile Process methodology.
• Position includes daily coordination of complex technical projects dealing with scientific and genomic data. 
• Participate in and provide technical and administrative expertise to software development projects. 
• Responsible for software/system design and specifications, system implementation and integration, and testing.
• Will be responsible for tracking milestones, and producing deliverables.
• Balances risks, schedules, and resources. 
• Coordinates cross-functional teams of various sizes with diverse technical skills sets. 
• Advises senior management on technical issues. 
• Communicates project issues to stakeholders and senior management.

Required Skills:

• Formal education (minimum: Bachelor’s degree) in Computer Science or related field.
• Requires at least 3 years of project management experience and at least 5 years of experience developing the software and/or managing the software development. 
• Strong Technical Knowledge of software application development. 
• Experience managing software development projects using Agile methodology 
• Experience coordinating work across multiple teams and departments. 
• Effective verbal and written communications. 
• Experience in delivery of complex enterprise level software development projects

Desired Skills:

• Master’s degree preferred.
• PMP Certification 
• Experience with scientific or biological data a plus. 
• Experience as software development technical lead. 
• Experience working with large databases, statistical analysis, and clinical data. 
• Experience in a research and development (R&D) environment with demonstrated ability to analyze problems and propose multiple solutions. 
• Experience with large distributed systems and cloud computing.

• Design, deploy, and manage HashiCorp Vault for secret management, encryption, and access control in a zero trust environment.
• Implement and maintain secure, scalable, and highly available Vault Primary, DR, and Performance Replica clusters.
• Integrate Vault with Kubernetes for dynamic secrets, authentication, and workload identity management.
• Collaborate with DevOps and security teams to enforce zero trust security policies and best practices.
• Develop and maintain automation scripts and tools for Vault administration and Kubernetes orchestration.
• Monitor, troubleshoot, and optimize Vault performance and security in production environments.
• Ensure compliance with industry standards for data protection and security (FISMA).
• Contribute to the design and implementation of CI/CD pipelines for secure application deployments.
• Document processes, configurations, and architecture for knowledge sharing and compliance.

Required Skills:

• 3+ years of experience as a Web Application Engineer, DevOps Engineer, or similar role.
• Hands-on experience administering HashiCorp Vault in production environments.
• Deep understanding of zero trust security principles and their application in cloud-native platforms.
• Proficiency in scripting and automation using languages such as Python or Bash.
• Experience with infrastructure-as-code tools (e.g., Terraform, Puppet, Ansible).
• Familiarity with CI/CD pipelines and tools (e.g., TeamCity, GitLab CI, ArgoCD).
• Knowledge of cloud platforms (e.g., AWS, GCP) and their Kubernetes offerings (e.g., EKS, GKE).
• Strong problem-solving skills and ability to troubleshoot complex issues in distributed systems.

Duties & Responsibilities

The DataOps Platforms team:

• Develops and continuously improves DataOps platform.
• Develops and maintains common tools and libraries.
• Evaluates new technologies and practices.
• Helps NCBI developers with adoption of platform.
• Ensures compliance with the Federal application security regulations and standards by providing automated solutions and compliance pipelines.
• Embraces agile development and continuous improvement
• Encourages growth mindset and offers leadership opportunities at any level

Required Skills:

• Strong coding skills in at least one programing language are required (Python, C++, ...)
• Kubernetes, containerization
• Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure or equivalent cloud services
• Apache Kafka, Google Cloud Pub/Sub or equivalent
• Apache AirFlow or equivalent
• Experience with data processing applications and modern cloud-based data processing infrastructure
• Linux command-line skills

Bonus Skills:

• Google Anthos
• Docker
• GitOps tools: ArgoCD or equivalent
• Infrastructure as code tools: Terraform or equivalent
• GitLab, GitHub, Bitbucket, Teamcity, Artifactory, or equivalent products for management of Git source control, CI/CD pipelines and artifact lifecycle management
• Modern observability and logging tools: Prometheus, EFK (ElasticSearch, fluentd, Kibana), TIGK (Telegraph, InfluxDB, Graphana, Kapacitor),
• DataDog, Sensu, Jaeger, Sentry, OpsGenie, PagerDuty, Splunk, or equivalent 
• Secret Management tools such as Hashicorp Vault, CyberArk, Azure Key Vault, Google Cloud Secret Manager or equivalent
• Data transfer tools: AWS DataSync, Aspera, MinIO, CloudSoda or equivalent
• Apache Pulsar, RabbitMQ, Amazon Kinesis, Apache Flume, Apache Storm, Apache Spark Streaming, Google Cloud Pub/Sub
• Experience with best-practice design patterns in coding and architecture
• Experience working in Agile environment

Educational Requirements

• B.S. in a STEM field (Engineering, Computer Science, Mathematics, Physics) or equivalent industry experience in Systems Engineering.

The Platform Services team builds and maintains the systems that software developers across NCBI use to ensure that they are consistently pushing and deploying high quality code that complies with Federal Standards for application security and mature code practices. We're involved in the entire development lifecycle including:

• Tools for creating and setting up new projects consistently across the org.
• CI pipelines and build tools for consistent expectations across languages and application frameworks
• Testing frameworks and metrics to assure only quality and secure code can be sent to production.
• Deployment and publishing pipelines to bring applications to their users in on-premises and cloud environments, and to provide public access to Open Source projects.
• Integrations for the secure management of deployment parameters, credentials, and more.
• Tooling to allow applications to communicate asynchronously, monitor performance metrics, debug live applications and much more.

What you'll do

As an Senior Platform DevEx engineer, you'll be a part of a highly experienced cross-functional team of around 20, building and maintaining tools and systems that allow developers across NCBI to build, deploy, and maintain software and web services that are used around the world.

You should be prepared to work on:

• GitLab CI pipeline configuration, templates, and components to build a standardized ecosystem for developers across the organization to use for their applications, in many languages, from C++ to Scala, Kotlin, and Python.
• Python applications, scripts, and libraries to provide interfaces for DevOps and customer tools to manage builds, deployments, and more.
• Kubernetes configuration templates using the YTT templating language to create and maintain customizable patterns for consistent deployments across application teams
• Debugging deployments on Kubernetes distributions like Openshift and Anthos and using plugins like ArgoCD, Istio, and more.
• Documentation knowledge bases for each component project and the DevEx platform as a whole, in READMEs and on Confluence.
• Leading smaller projects within the DevEx teams to add new capabilities to the platform.

What we look for

While we have roles at all levels of experience, we are looking for senior proactive developers with experience building software or maintaining DevOps infrastructure and a strong interest in learning more.

Required Skills

• 7+ years of direct experience
• Strong coding fluency in at least one programming language. NCBI uses Python, C++, JavaScript/Typescript, some Kotlin & Scala, and small amounts of Golang and Rust.
• A working knowledge of Linux systems and the command line
• Familiarity with source control, CI/CD pipelines, package publishing, and containerization

Preferred skills and experience

• Experience developing CLI applications
• Experience building and deploying web APIs to cloud services or Kubernetes
• Familiarity with container orchestration tools like Kubernetes or Nomad, and Kubernetes distributions like OpenShift Container Platform, Anthos, GKE, AKS, EKS, etc.
• Familiarity with observability tools like Prometheus, the EFK (ElasticSearch, fluentd, Kibana) or TIGK (Telegraph InfluxDB, Grafana, Kapacitor) stacks, DataDog, Sensu, Jaeger, Sentry, or OpsGenie.
• Familiarity with GitLab CI/CD pipelines

Bonus skills and experience

• Experience building high availability applications
• Experience configuring multi-tenent Kubernetes clusters
• Familiarity with Service Mesh techlolgies like Istio or Linkerd
• Familiarity with event bus technologies like Kafka, RabbitMQ, AWS Kenesis, etc.
• Familiarity with data processing and distributed computing tools like Apache Spark or Airflow
• Familiarity with secret management tools like Hashicorp Vault, Azure KeyVault, Google Secret Manager, etc.

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $150,000 - $250,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

Duties & Responsibilities

This is a great opportunity to work on challenging problems as part of NCBI's Platforms team, in a technical, scientific, and goal-oriented environment.

The Platforms team:

• Develops and continuously improves DevSecOps, DataOps, and Observability platforms.
• Develops and maintains common tools and libraries.
• Evaluates new technologies and practices.
• Helps NCBI developers with adoption platforms, tools, architectural patterns and best practices.
• Ensures compliance with the Federal application security regulations and standards by providing automated solutions and compliance pipelines.
• Practices Agile development and continuous improvement.

The Compliance and QA team within the Platform section of NCBI focuses on:

The person filling the role of QA Test Engineer will need proven software development skills using modern computing languages such as Python, JavaScript, and Java. Other highly valued expertise includes web technologies and experience with continuous integration/continuous deployment (CI/CD). In addition to automating tests (Selenium, Cypress, Playwright), a person in this role would be expected to implement frameworks and utilities to support deployment, testing, and monitoring. 

• Build and maintain compliance pipelines with built-in quality gates
• Continuously automatically gather metrics for application quality for the enterprise-wide portfolio of applications
• Provide QA services on a project basis

NCBI's platforms are based on containerization, Kubernetes, GitOps and open interfaces with deployments to multiple clouds and premises.

Strong coding skills in at least one programing language is required.  NCBI uses Python, Javascript/Typescript, C++, some Kotlin and Scala and a bit of Golang and Rust.

NCBI is a Linux shop, candidates need adequate level of Linux command-line skills.  Sysadmin-level skills are a bonus.

Familiarity with build tools and various web, RPC and other frameworks is a bonus.  Experience with design patterns in coding and architecture is a bonus.

Any knowledge of the following is helpful but not required:

• OpenShift, Anthos, Google Kubernetes Engine (GKE), Azure Kubernetes Services (AKS), Amazon Elastic Kubernetes Service (EKS), Hashicorp Nomad
• Observability tools such as Prometheus, EFK (ElasticSearch, fluentd, Kibana), TIGK (Telegraph, InfluxDB, Graphana, Kapacitor), DataDog, Sensu, Jaeger, Sentry, OpsGenie, PagerDuty.
• Service mesh technologies such as Istio, Linkerd
• Kafka, Apache Pulsar, RabbitMQ, Amazon Kinesis, Apache Flume, Apache Storm, Apache Spark Streaming, Google Cloud Pub/Sub 
• GitLab, GitHub, Bitbucket, Teamcity, Artifactory, or equivalent products for management of Git source control, CI/CD pipelines and artifact lifecycle management.
• Secret Management tools such as Hashicorp Vault, CyberArk, Azure Key Vault, Google Cloud Secret Manager or equivalent.

Positions offered at any level.  Growth mindset is encouraged and the team offers leadership opportunities at any level.

Educational Requirements

• B.S. in a STEM field (Engineering, Computer Science, Mathematics, Physics) or equivalent industry experience in Systems Engineering.

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Deep expertise in HL7 FHIR (R4/R5), FHIR IGs, and terminology services
• Hands-on experience assessing and implementing FHIR APIs
• Familiarity with healthcare interoperability standards and industry adoption patterns
• Ability to translate specs into practical implementation guidance and understandable language for non-technical team members.

Benefits and Salary

Job Responsibilities

• Build and maintain robust, performant, user-facing web applications in Python/Django supporting millions of daily users
• Develop, create, and ship new functionality for user interaction and scientific data backend, using modern APIs and frameworks
• Build highly efficient backend components using Python, and integrate front end components into the applications
• Develop and maintain test suites, monitor applications for performance, security and accessibility compliance
• Work as an integral part of an agile product team to deliver an unbelievably great user experience
• Deliver responsive, accessible, mobile-friendly code of high quality (automated test/build/deploy)
• Lead and contribute to code development standards, code reviews, and team process improvements
• Mentor, coach, and train junior developers

Required skills and experience

• BS in Computer Science or scientific field (engineering, physics), or equivalent experience  
• 5+ years of Full stack Web applications development, 3+ years using python and Django
• Proficient with one of the current languages: Python, Kotlin, Java, etc.
• Experience with relational database modeling and data migration 
• Understanding of accessibility and security compliance 
• Experience with version control systems like Git or SVN  
• Excellent verbal and written communication skills and team player

Desired skills and experience

• Experience developing Django web applications and services
• Working experience with JavaScript Frameworks such as Angular and ReactJS
• Experience using web services and RESTful APIs
• Familiarity with search engines and backends (Lucene, Solr)
• Semantic markup and modern web layout techniques
• Automated regression testing with Selenium
• Proficient understanding of Git version control system 
• Experience with agile development processes
• Experience in a technical lead role
• Excellent teamwork, communication and collaboration skills

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Responsible for the development, implementation, testing, and continued maintenance of NCBI bioinformatics software and information retrieval systems
• Work with a diverse group of scientists, bioinformaticians and other developers across the center to implement efficient bioinformatics algorithms
• Learn new technologies, keep up with internal systems, and share your knowledge with the team

Required qualifications:

• 5+ years of experience handling large amounts of data or working in a distributed computing environment
• Programming experience in a Linux environment
• Proficiency in C++
• Experience with MS SQL server and relational database design and optimization
• Fluency in some scripting languages such as BASH, csh, Perl, or Python

Preferred qualifications:

• 5+ years of working with genetic and biological data
• Proficiency in Python and/or JavaScript and familiarity with their associated ecosystems
• Experience with MongoDB or other NoSQL database technology
• Experience with Docker or other containerization mechanisms
• Experience with CI/CD pipelines, unit testing, integration and regression testing
• Experience using GitHub
• Experience with Cloud technologies a strong plus

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Responsible for the development, implementation, testing, and continued maintenance of NCBI bioinformatics software and information retrieval systems
• Work with a diverse group of scientists, bioinformaticians and other developers across the center to implement efficient bioinformatics algorithms
• Learn new technologies, keep up with internal systems, and share your knowledge with the team

Required qualifications:

• 5+ years of experience handling large amounts of data or working in a distributed computing environment
• Programming experience in a Linux environment
• Proficiency in C++
• Experience with MS SQL server and relational database design and optimization
• Fluency in some scripting languages such as BASH, csh, Perl, or Python

Preferred qualifications:

• 5+ years of working with genetic and biological data
• Proficiency in Python and/or JavaScript and familiarity with their associated ecosystems
• Experience with MongoDB or other NoSQL database technology
• Experience with Docker or other containerization mechanisms
• Experience with CI/CD pipelines, unit testing, integration and regression testing
• Experience using GitHub
• Experience with Cloud technologies a strong plus

• Responsible for the development, implementation, testing, and continued maintenance of NCBI bioinformatics software and information retrieval systems
• Work with a diverse group of scientists, bioinformaticians and other developers across the center to implement efficient bioinformatics algorithms
• Learn new technologies, keep up with internal systems, and share your knowledge with the team

Required qualifications:

• 5+ years of experience handling large amounts of data or working in a distributed computing environment
• Programming experience in a Linux environment
• Proficiency in C++
• Experience with MS SQL server and relational database design and optimization
• Fluency in some scripting languages such as BASH, csh, Perl, or Python

Preferred qualifications:

• 5+ years of working with genetic and biological data
• Proficiency in Python and/or JavaScript and familiarity with their associated ecosystems
• Experience with MongoDB or other NoSQL database technology
• Experience with Docker or other containerization mechanisms
• Experience with CI/CD pipelines, unit testing, integration and regression testing
• Experience using GitHub
• Experience with Cloud technologies a strong plus

• BS in Computer Science or a scientific field (engineering, physics), or equivalent experience    
• 5+ years of full-stack web applications development, using Python, Django, and Angular. 
• Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Experience with version control systems like Git or SVN
• Hands-on experience in using GitLab, Bamboo, and other CI/CD pipeline tools
• Have up-to-date experience with Java, Python/Django, JavaScript, CSS, Ruby, HTML5, and Oracle or PostgreSQL
• Solid understanding of computer science principles like data structures, algorithms, etc., to continually improve one’s ability and current implementation
• Solid experience in the use of software engineering tools like JIRA, agile methodology, test-driven development, etc.
• Experience in cloud computing environments like AWS, Azure, or Google Cloud
• Proficient in Agile Method and apply it in software development

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $140,000 - $220,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Build robust, performant, user-facing web applications in Python/Django supporting millions of daily users
• Develop, create, and ship new functionality for user interaction and scientific data visualization, using modern APIs and frameworks
• Work as an integral part of an agile product team to deliver an unbelievably great user experience
• Deliver responsive, accessible, mobile-friendly code of high quality (automated test/build/deploy)

Required qualifications:

• BS in Computer Science or scientific field (engineering, physics), or equivalent experience    
• 3+ years of Full stack Web applications development, using Python, Django and ReactJS. 
• Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Experience with relational database modeling and data migration 
• Understanding of accessibility and security compliance 
• Experience with version control systems like Git or SVN  
• Excellent verbal and written communication skills and team player 

Preferred qualifications:

• Experience developing Django web applications and services
• Working experience with JavaScript Frameworks such as Angular and ReactJS
• Experience using web services and RESTful APIs
• Familiarity with search engines and backends (Lucene, Solr)
• Semantic markup and modern web layout techniques
• Automated regression testing with Selenium
• Proficient understanding of Git version control system 
• Experience with agile development processes
• Excellent teamwork, communication and collaboration skills

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $110,000 - $140,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• BS in Computer Science or a scientific field (engineering, physics), or equivalent experience    
• 5+ years of full-stack web applications development, using Python, Django, and Angular. 
• Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Experience with version control systems like Git or SVN
• Hands-on experience in implementation/debugging Elastic Search, Postgres, and Solr
• Hands-on experience in developing applications with Docker Containers
• Hands-on experience in using GitLab, Bamboo, and other CI/CD pipeline tools
• Have up-to-date experience with Java, Python/Django, JavaScript, CSS, Ruby, HTML5, and Oracle or PostgreSQL
• Non-SQL database management experience in MongoDB or Cassandra with the ability to share,
• define schema, etc., as well as supported tools like NodeJS and AngularJS
• Solid understanding of computer science principles like data structures, algorithms, etc. to continually improve one’s ability and current implementation
• Solid experience in the use of software engineering tools like JIRA, agile methodology, test-driven development, etc.
• Experience in cloud computing environments like AWS, Azure, or Google Cloud
• Proficient in Agile Method and apply it in software development

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $140,000 - $220,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Build robust, performant, user-facing web applications in Python/Django supporting millions of daily users
• Develop, create, and ship new functionality for user interaction and scientific data visualization, using modern APIs and frameworks
• Work as an integral part of an agile product team to deliver an unbelievably great user experience
• Deliver responsive, accessible, mobile-friendly code of high quality (automated test/build/deploy)

Required qualifications:

• BS in Computer Science or scientific field (engineering, physics), or equivalent experience    
• 3+ years of Full stack Web applications development, using Python, Django and ReactJS. 
• Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Experience with relational database modeling and data migration 
• Understanding of accessibility and security compliance 
• Experience with version control systems like Git or SVN  
• Excellent verbal and written communication skills and team player 

Preferred qualifications:

• Experience developing Django web applications and services
• Working experience with JavaScript Frameworks such as Angular and ReactJS
• Experience using web services and RESTful APIs
• Familiarity with search engines and backends (Lucene, Solr)
• Semantic markup and modern web layout techniques
• Automated regression testing with Selenium
• Proficient understanding of Git version control system 
• Experience with agile development processes
• Excellent teamwork, communication and collaboration skills

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $110,000 - $140,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Build robust, performant, user-facing web applications in Python/Django supporting millions of daily users
• Develop, create, and ship new functionality for user interaction and scientific data visualization, using modern APIs and frameworks
• Work as an integral part of an agile product team to deliver an unbelievably great user experience
• Deliver responsive, accessible, mobile-friendly code of high quality (automated test/build/deploy)

Required qualifications:

• BS in Computer Science or scientific field (engineering, physics), or equivalent experience    
• Must have strong knowledge of C++ and Object-oriented programming 
• 3+ years of Full stack Web applications development, using Python, Django
• Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Experience with relational database modeling and data migration 
• Understanding of accessibility and security compliance 
• Experience with version control systems like Git or SVN  
• Excellent verbal and written communication skills and team player 

Preferred qualifications:

• Experience developing Django web applications and services
• Working experience with JavaScript Frameworks such as Angular and ReactJS
• Experience using web services and RESTful APIs
• Familiarity with search engines and backends (Lucene, Solr)
• Semantic markup and modern web layout techniques
• Automated regression testing with Selenium
• Proficient understanding of Git version control system 
• Experience with agile development processes
• Excellent teamwork, communication and collaboration skills
• Experience with AWS and/or other major cloud providers

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Serve as the software engineering manager for multiple technical teams delivering high-throughput, high-availability data management systems and ensure they meet schedule, budget, and risk management targets.
• Plan, track, and deliver software initiatives that align with program objectives, schedules, and performance expectations.
• Understanding the Program Head program/project goals and communicating these goals and scope to technical staff in the context of technical activities.
• Collaborating with IEB Chief Technology Officer (CTO) and Program Tech Leads to define technology strategy for the program.
• Manage interdependencies between development teams to mitigate risks and ensure efficient collaboration across organizational boundaries.
• Working closely with the CTO to make sure key technical decisions are appropriately vetted.
• Maintain transparent communication with senior management, presenting technical status, risk, and progress clearly and concisely.
• As a member of the Software Section, is responsible for developing and enforcing NCBI standard practices for software development and delivery.
• Oversee the design and delivery of distributed, data-intensive applications built primarily in C++ and Python.
• Directly manage engineers and technical leads, providing direction, performance oversight, and mentoring.
• Foster collaboration, ensuring cohesive team dynamics and shared ownership of outcomes.
• Build a culture focused on accountability, technical excellence, and continuous improvement.
• Coordinating shared technical activities with other programs

Required Skills:

• Eligible to work in the United States (U.S. citizen or permanent resident)
• Master of Science degree in engineering, computer sciences, information systems, bioinformatics, or a related or emerging field.
• 7+ years of experience leading complex software engineering or technical program management initiatives
• Demonstrated expertise in C++ and Python, with the ability to engage directly in technical design discussions and code reviews
• Proven track record of managing software development teams working on highly available, high-throughput data management applications
• Experience building Petabyte-scale data warehousing and data transformation applications
• Experience leading teams in an Agile environment, and able to translate business and policy requirements into sound architecture and designs
• Experience building cohesive, high-performance teams, staff development, and coaching
• Knowledge of Cloud technologies
• Excellent communication and organizational skills

Additional Qualifications:

• Experience implementing DevOps and DataOps practices
• Experience working on projects related to bioinformatics and sequence analysis
• Experience leading teams through Agile transformation
• Prior experience in federal contracting or large-scale mission-driven technical environments

• Coordinates the full software development lifecycle (SDLC) in a scientific environment, including defining technical and functional requirements, quality control planning, implementation, upgrades, and integration with existing NCBI systems through Agile Process methodology.
• Position includes daily coordination of complex technical projects dealing with scientific and genomic data.
• Participate in and provide technical and administrative expertise to software development projects.
• Responsible for software/system design and specifications, system implementation and integration, and testing.
•  Will be responsible for tracking milestones, and producing deliverables. 
• Balances risks, schedules, and resources. 
• Coordinates cross-functional teams of various sizes with diverse technical skills sets.
• Advises senior management on technical issues. 
• Communicates project issues to stakeholders and senior management.

Required Skills:

• Formal education (minimum: Bachelor’s degree) in Computer Science or related field.
• Requires at least 3 years of project management experience and at least 5 years of experience developing the software and/or managing the software development.
• Strong Technical Knowledge of software application development.
• Experience managing software development projects using Agile methodology
• Experience coordinating work across multiple teams and departments.
• Effective verbal and written communications.
• Experience in delivery of complex enterprise level software development projects 

Desired Skills:

• Master’s degree preferred.
• Experience with scientific or biological data a plus.
• Experience as software development technical lead.
• Experience working with large databases, statistical analysis, and clinical data.
• Experience in a research and development (R&D) environment with demonstrated ability to analyze problems and propose multiple solutions.
• Experience with large distributed systems and cloud computing.

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition and conference reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

• Coordinates the full software development lifecycle (SDLC) in a scientific environment, including defining technical and functional requirements, quality control planning, implementation, upgrades, and integration with existing NCBI systems through Agile Process methodology.
• Position includes daily coordination of complex technical projects dealing with scientific and genomic data.
• Participate in and provide technical and administrative expertise to software development projects.
• Responsible for software/system design and specifications, system implementation and integration, and testing.
•  Will be responsible for tracking milestones, and producing deliverables. 
• Balances risks, schedules, and resources. 
• Coordinates cross-functional teams of various sizes with diverse technical skills sets.
• Advises senior management on technical issues. 
• Communicates project issues to stakeholders and senior management.

Required Skills:

• Formal education (minimum: Bachelor’s degree) in Computer Science or related field.
• Requires at least 3 years of project management experience and at least 5 years of experience developing the software and/or managing the software development.
• Strong Technical Knowledge of software application development.
• Experience managing software development projects using Agile methodology
• Experience coordinating work across multiple teams and departments.
• Effective verbal and written communications.
• Experience in delivery of complex enterprise level software development projects 

Desired Skills:

• Master’s degree preferred.
• PMP Certification
• Experience with scientific or biological data a plus.
• Experience as software development technical lead.
• Experience working with large databases, statistical analysis, and clinical data.
• Experience in a research and development (R&D) environment with demonstrated ability to analyze problems and propose multiple solutions.
• Experience with large distributed systems and cloud computing.

• Coordinates the full software development lifecycle (SDLC) in a scientific environment, including defining technical and functional requirements, quality control planning, implementation, upgrades, and integration with existing NCBI systems through Agile Process methodology.
• Position includes daily coordination of complex technical projects dealing with scientific and genomic data.
• Participate in and provide technical and administrative expertise to software development projects.
• Responsible for software/system design and specifications, system implementation and integration, and testing.
• Will be responsible for tracking milestones, and producing deliverables. 
• Balances risks, schedules, and resources. 
• Coordinates cross-functional teams of various sizes with diverse technical skills sets.
• Advises senior management on technical issues. 
• Communicates project issues to stakeholders and senior management.

Required Skills:

• Formal education (minimum: Bachelor’s degree) in Computer Science or related field.
• Requires at least 3 years of project management experience and at least 5 years of experience developing the software and/or managing the software development.
• Strong Technical Knowledge of software application development.
• Experience managing software development projects using Agile methodology
• Experience coordinating work across multiple teams and departments.
• Effective verbal and written communications.
• Experience in delivery of complex enterprise level software development projects 

Desired Skills:

• Master’s degree preferred.
• PMP Certification
• Experience with scientific or biological data a plus.
• Experience as software development technical lead.
• Experience working with large databases, statistical analysis, and clinical data.
• Experience in a research and development (R&D) environment with demonstrated ability to analyze problems and propose multiple solutions.
• Experience with large distributed systems and cloud computing.

• Coordinates the full software development lifecycle (SDLC) in a scientific environment, including defining technical and functional requirements, quality control planning, implementation, upgrades, and integration with existing NCBI systems through Agile Process methodology.
• Position includes daily coordination of complex technical projects dealing with scientific and genomic data. 
• Participate in and provide technical and administrative expertise to software development projects. 
• Responsible for software/system design and specifications, system implementation and integration, and testing.
• Will be responsible for tracking milestones, and producing deliverables.
• Balances risks, schedules, and resources. 
• Coordinates cross-functional teams of various sizes with diverse technical skills sets. 
• Advises senior management on technical issues. 
• Communicates project issues to stakeholders and senior management.

Required Skills:

• Formal education (minimum: Bachelor’s degree) in Computer Science or related field.
• Requires at least 3 years of project management experience and at least 5 years of experience developing the software and/or managing the software development. 
• Strong Technical Knowledge of software application development. 
• Experience managing software development projects using Agile methodology 
• Experience coordinating work across multiple teams and departments. 
• Effective verbal and written communications. 
• Experience in delivery of complex enterprise level software development projects

Desired Skills:

• PMP Certification 
• Experience with scientific or biological data a plus. 
• Experience as software development technical lead. 
• Experience working with large databases, statistical analysis, and clinical data. 
• Experience in a research and development (R&D) environment with demonstrated ability to analyze problems and propose multiple solutions. 
• Experience with large distributed systems and cloud computing.

Duties and Responsibilities

• NCBI has built a modern DevOps platform based on GitLab and Kubernetes, and is looking to create a team of support engineers to assist internal developers with transitioning legacy software development and deployment to the new DevOps platform.  You would be the leader of our platform operations team.
• Identify and resolve operational problems in a micro-service environment
• Work with developers to resolve deployment and runtime problems
• Perform analysis and debugging work across multiple technologies
• Prioritize issues to keep applications within error budgets and meeting their SLOs
• Provide technical solutions to a wide range of problems and user requests
• Document process, procedures and SOPs by soliciting feedback and suggestions from team members
• Compile postmortems and action items to minimize future outages
• Interview other people for team member roles, and decide which ones to recommend for hire.
• Train new team members, and assist them with issues.
• Provide on-call support to NCBI's internal developers and other staff.

Requirements

• BS degree in STEM or equivalent experience
• Customer-focused, team-oriented disposition
• Good systems debugging skills
• Comfortable with the Linux environment or UNIX CLI
• Experience with some programming or scripting language
• Have experience creating processes, procedures and SOP documentation 
• General understanding of TCP/IP, HTTP, and related protocols 
• Initiative to take ownership of tasks and drive them to completion
• Comfortable dealing with users with varying levels of IT knowledge
• Eager to learn new technologies
• Strong communication and soft skills to interface with customers, peers and management
• Good judgement, sense of integrity, and responsibility

Preferred Experience and Skillsets

• Kubernetes, OpenShift, Cloud or Linux experience
• Experience with:
  • Service Reliability Engineering in any capacity
  • Linux systems administration
  • Automated CI servers, especially TeamCity and/or GitLab
  • Automation programming/scripting in any of: bash, Ruby, Python, Go, Java, Scala, Rust, C++, Perl 
  • Automated configuration management, such as Puppet, Ansible, Chef, bcfg2, cfengine, etc.  Puppet is preferred.
  • Version control systems, especially git
  • Service Mesh technologies (e.g., linkerd, Istio)
  • Configuring or using monitoring and alerting technologies (TIGK stack, Grafana, Prometheus, OpsGenie)
  • Confluence, Jira, and Microsoft Office suite
  • GitOps tools, especially ArgoCD
  • Google Anthos
• Understanding of:
  • Linux internals (system calls, file systems, processes, etc.)
  • Linux network configuration
  • Linux application containerization, especially Docker
  • Attached network storage technologies
  • Cloud computing environment such as AWS, GCP or Azure
  • Automated CI/CD pipelines
  • Distributed systems design principles

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $135,000 - $165,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

The Platform Services team builds and maintains the systems that software developers across NCBI use to ensure that they are consistently pushing and deploying high quality code that complies with Federal Standards for application security and mature code practices. We're involved in the entire development lifecycle including:

• Tools for creating and setting up new projects consistently across the org.
• CI pipelines and build tools for consistent expectations across languages and application frameworks
• Testing frameworks and metrics to assure only quality and secure code can be sent to production.
• Deployment and publishing pipelines to bring applications to their users in on-premises and cloud environments, and to provide public access to Open Source projects.
• Integrations for the secure management of deployment parameters, credentials, and more.
• Tooling to allow applications to communicate asynchronously, monitor performance metrics, debug live applications and much more.

What you'll do

As an Platform DevEx engineer, you'll be a part of a cross-functional team of around 20, building and maintaining tools and systems that allow developers across NCBI to build, deploy, and maintain software and web services that are used around the world.

You should be prepared to work on:

• GitLab CI pipeline configuration, templates, and components to build a standardized ecosystem for developers across the organization to use for their applications, in many languages, from C++ to Scala, Kotlin, and Python.
• Python applications, scripts, and libraries to provide interfaces for DevOps and customer tools to manage builds, deployments, and more.
• Kubernetes configuration templates using the YTT templating language to create and maintain customizable patterns for consistent deployments across application teams
• Debugging deployments on Kubernetes distributions like Openshift and Anthos and using plugins like ArgoCD, Istio, and more.
• Documentation knowledge bases for each component project and the DevEx platform as a whole, in READMEs and on Confluence.
• Leading smaller projects within the DevEx teams to add new capabilities to the platform.

What we look for

While we have roles at all levels of experience, we are looking for proactive developers with some experience building software or maintaining DevOps infrastructure and a strong interest in learning more.

Required Skills

• Strong coding fluency in at least one programming language. NCBI uses Python, C++, JavaScript/Typescript, some Kotlin & Scala, and small amounts of Golang and Rust.
• A working knowledge of Linux systems and the command line
• Familiarity with source control, CI/CD pipelines, package publishing, and containerization

Preferred skills and experience

• Experience developing CLI applications
• Experience building and deploying web APIs to cloud services or Kubernetes
• Familiarity with container orchestration tools like Kubernetes or Nomad, and Kubernetes distributions like OpenShift Container Platform, Anthos, GKE, AKS, EKS, etc.
• Familiarity with observability tools like Prometheus, the EFK (ElasticSearch, fluentd, Kibana) or TIGK (Telegraph InfluxDB, Grafana, Kapacitor) stacks, DataDog, Sensu, Jaeger, Sentry, or OpsGenie.
• Familiarity with GitLab CI/CD pipelines

Bonus skills and experience

• Experience building high availability applications
• Experience configuring multi-tenent Kubernetes clusters
• Familiarity with Service Mesh techlolgies like Istio or Linkerd
• Familiarity with event bus technologies like Kafka, RabbitMQ, AWS Kenesis, etc.
• Familiarity with data processing and distributed computing tools like Apache Spark or Airflow
• Familiarity with secret management tools like Hashicorp Vault, Azure KeyVault, Google Secret Manager, etc.

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $115,000 - $150,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

The Platform Services team builds and maintains the systems that software developers across NCBI use to ensure that they are consistently pushing and deploying high quality code that complies with Federal Standards for application security and mature code practices. We're involved in the entire development lifecycle including:

• Tools for creating and setting up new projects consistently across the org.
• CI pipelines and build tools for consistent expectations across languages and application frameworks
• Testing frameworks and metrics to assure only quality and secure code can be sent to production.
• Deployment and publishing pipelines to bring applications to their users in on-premises and cloud environments, and to provide public access to Open Source projects.
• Integrations for the secure management of deployment parameters, credentials, and more.
• Tooling to allow applications to communicate asynchronously, monitor performance metrics, debug live applications and much more.

What you'll do

As an Platform DevEx engineer, you'll be a part of a cross-functional team of around 20, building and maintaining tools and systems that allow developers across NCBI to build, deploy, and maintain software and web services that are used around the world.

You should be prepared to work on:

• GitLab CI pipeline configuration, templates, and components to build a standardized ecosystem for developers across the organization to use for their applications, in many languages, from C++ to Scala, Kotlin, and Python.
• Python applications, scripts, and libraries to provide interfaces for DevOps and customer tools to manage builds, deployments, and more.
• Kubernetes configuration templates using the YTT templating language to create and maintain customizable patterns for consistent deployments across application teams
• Debugging deployments on Kubernetes distributions like Openshift and Anthos and using plugins like ArgoCD, Istio, and more.
• Documentation knowledge bases for each component project and the DevEx platform as a whole, in READMEs and on Confluence.
• Leading smaller projects within the DevEx teams to add new capabilities to the platform.

What we look for

While we have roles at all levels of experience, we are looking for proactive developers with some experience building software or maintaining DevOps infrastructure and a strong interest in learning more.

Required Skills

• Strong coding fluency in at least one programming language. NCBI uses Python, C++, JavaScript/Typescript, some Kotlin & Scala, and small amounts of Golang and Rust.
• A working knowledge of Linux systems and the command line
• Familiarity with source control, CI/CD pipelines, package publishing, and containerization

Preferred skills and experience

• Experience developing CLI applications
• Experience building and deploying web APIs to cloud services or Kubernetes
• Familiarity with container orchestration tools like Kubernetes or Nomad, and Kubernetes distributions like OpenShift Container Platform, Anthos, GKE, AKS, EKS, etc.
• Familiarity with observability tools like Prometheus, the EFK (ElasticSearch, fluentd, Kibana) or TIGK (Telegraph InfluxDB, Grafana, Kapacitor) stacks, DataDog, Sensu, Jaeger, Sentry, or OpsGenie.
• Familiarity with GitLab CI/CD pipelines

Bonus skills and experience

• Experience building high availability applications
• Experience configuring multi-tenent Kubernetes clusters
• Familiarity with Service Mesh techlolgies like Istio or Linkerd
• Familiarity with event bus technologies like Kafka, RabbitMQ, AWS Kenesis, etc.
• Familiarity with data processing and distributed computing tools like Apache Spark or Airflow
• Familiarity with secret management tools like Hashicorp Vault, Azure KeyVault, Google Secret Manager, etc.

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $115,000 - $150,000.

If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

Duties & Responsibilities

The DataOps Platforms team:

• Develops and continuously improves DataOps platform.
• Develops and maintains common tools and libraries.
• Evaluates new technologies and practices.
• Helps NCBI developers with adoption of platform.
• Ensures compliance with the Federal application security regulations and standards by providing automated solutions and compliance pipelines.
• Embraces agile development and continuous improvement
• Encourages growth mindset and offers leadership opportunities at any level

Required Skills:

• Strong coding skills in at least one programing language are required (Python, C++, ...)
• Kubernetes, containerization
• Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure or equivalent cloud services
• Apache Kafka, Google Cloud Pub/Sub or equivalent
• Apache AirFlow or equivalent
• Experience with data processing applications and modern cloud-based data processing infrastructure
• Linux command-line skills

Bonus Skills:

• Google Anthos
• Docker
• GitOps tools: ArgoCD or equivalent
• Infrastructure as code tools: Terraform or equivalent
• GitLab, GitHub, Bitbucket, Teamcity, Artifactory, or equivalent products for management of Git source control, CI/CD pipelines and artifact lifecycle management
• Modern observability and logging tools: Prometheus, EFK (ElasticSearch, fluentd, Kibana), TIGK (Telegraph, InfluxDB, Graphana, Kapacitor),
• DataDog, Sensu, Jaeger, Sentry, OpsGenie, PagerDuty, Splunk, or equivalent 
• Secret Management tools such as Hashicorp Vault, CyberArk, Azure Key Vault, Google Cloud Secret Manager or equivalent
• Data transfer tools: AWS DataSync, Aspera, MinIO, CloudSoda or equivalent
• Apache Pulsar, RabbitMQ, Amazon Kinesis, Apache Flume, Apache Storm, Apache Spark Streaming, Google Cloud Pub/Sub
• Experience with best-practice design patterns in coding and architecture
• Experience working in Agile environment

Educational Requirements

• B.S. in a STEM field (Engineering, Computer Science, Mathematics, Physics) or equivalent industry experience in Systems Engineering.

Duties and Responsibilities

Manage a platform team that:

• Develops and continuously improves DevSecOps, DataOps and Observability platform.
• Develops and maintains common tools and libraries.
• Evaluates new technologies and practices.
• Helps NCBI developers with adoption of platform.
• Ensures compliance with the Federal application security regulations and standards by providing automated solutions and compliance pipelines.
• Embraces agile development and continuous improvement
• Encourages growth mindset and offers leadership opportunities at any level

Required Skills

• Project and Product management skills
• Agile process skills
• Coding skills (even if dated) in at least one programing language are required
• Kubernetes, containerization
• Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure or equivalent cloud services
• Understanding of CI/CD and DevOps
• Experience with data processing applications and modern cloud-based data processing infrastructure
• At least some understanding of Linux and networking

Bonus Skills

• Google Anthos
• Docker
• GitOps tools: ArgoCD or equivalent
• Infrastructure as code tools: Terraform or equivalent
• GitLab, GitHub, Bitbucket, Teamcity, Artifactory, or equivalent products for management of Git source control, CI/CD pipelines and artifact lifecycle management
• Modern observability and logging tools: Prometheus, EFK (ElasticSearch, fluentd, Kibana), TIGK (Telegraph, InfluxDB, Graphana, Kapacitor), DataDog, Sensu, Jaeger, Sentry, OpsGenie, PagerDuty, Splunk, or equivalent
• Secret Management tools such as Hashicorp Vault, CyberArk, Azure Key Vault, Google Cloud Secret Manager or equivalent
• Data transfer tools: AWS DataSync, Aspera, MinIO, CloudSoda or equivalent
• Apache Pulsar, RabbitMQ, Amazon Kinesis, Apache Flume, Apache Storm, Apache Spark Streaming, Google Cloud Pub/Sub
• Experience with best-practice design patterns in coding and architecture

Educational Requirements

• B.S. in a STEM field (Engineering, Computer Science, Mathematics, Physics) or equivalent industry experience in Computer Systems Engineering.