The Role 🚀

We’re looking for an experienced Financial Crime Team Leader to lead our UK and US Analyst teams. In this key role, you will be the driving force behind our mission to protect our customers and stay one step ahead of financial crime.  You won't just manage a team; you’ll empower our Analysts to deliver high-quality performance that reinforces customer trust. 

Key Responsibilities 👏

• Lead a high-performing team of Financial Crime Analysts who serve our customers across the UK & US. You’ll drive professional growth through tailored coaching, regular 1-to-1s, and a commitment to building an investigative mindset.
• Conduct regular reviews of team decisions and documentation. You’ll ensure that every rationale is technically sound, robustly defended, and perfectly aligned with our risk appetite.
• Expertly manage global workflows and resources, ensuring our teams meet internal SLAs without compromising on quality or detail.
• Champion a culture of continuous improvement, empowering the team to proactively identify and implement process enhancements that keep us ahead of financial crime.
• Act as the final authority on complex SME investigations. You’ll navigate the nuances of UK and US business structures, making decisive, risk-based calls on the most challenging cases.
• Leverage technology to automate manual hurdles, managing risk more effectively while significantly enhancing the experience for our customers.

We’re Looking For 🔍

• An experienced Financial Crime Team Leader specialising in the end-to-end Customer Lifecycle; specifically expert in CDD/EDD and the complexities of Beneficial Ownership (BO) for corporate entities, alongside robust Transaction Monitoring oversight.
• An adaptable and pragmatic leader with a hands-on, solutions-driven approach to problem solving. 
• A proven track record of leading high-performing teams in fast-paced, dynamic environments.
• An analytical thinker skilled in interpreting complex data and driving evidence-based decision-making.

Diversity & Inclusion 🌈
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

🏥 Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🚘 Lease a brand-new electric car through our Octopus EV salary sacrifice scheme
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values, and mission here.

Team

The UK AML Team is currently made up of 8 members, located across Manchester, Berlin & Hamburg. 

We protect the business and our customers by preventing financial crime. We carry out AML checks, monitor customer activity, investigate potential risks, and ensure we meet UK regulatory requirements.

You’ll work closely with teams across the business to identify and escalate issues, helping to maintain a safe and trusted financial platform. 

Your Responsibilities

• As a 1st Line AML / KYC Analyst, you will be responsible for conducting customer due diligence (CDD), enhanced due diligence (EDD), and transaction monitoring activities to ensure the Bank's compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
• You’ll play a critical role in identifying and mitigating financial crime risk at the frontline of customer interaction.
• Conduct AML/KYC reviews on new and existing customers in line with internal policies and regulatory requirements.
• Collect and verify customer documentation (e.g., ID, proof of address, source of funds/wealth).
• Perform screening and background checks using internal systems and third-party tools.
• Investigate alerts from transaction monitoring systems, escalating suspicious activity as appropriate.
• Liaise with customers and internal teams to obtain missing information or resolve KYC issues.
• Contribute to the overall continuous improvement and development of the AML/KYC Operations Team by supporting the implementation of internal controls, process improvements and documentation updates.
• Assist in the preparation of internal reports and MI relating to Financial Crime and AML.
• Stay current on AML/CTF legislation, typologies, and regulatory expectations.

Your Profile

• 3+ years' experience in a KYC, AML, or compliance role within a financial institution (preferably experience retail banking or wealth management).
• Working knowledge of the UK regulatory environment, including the Money Laundering Regulations, JMLSG Guidance, and FCA Handbook.
• Familiarity with screening and case management tools e.g. LexisNexis, ComplyAdvantage, Dow Jones.
• Team player with a proactive attitude and ethical mindset.
• Strong attention to detail and investigative mindset.
• Good written and verbal communication skills.
• Ability to work under pressure and manage workload in line with SLAs.
• Experience in using open-source intelligence to identify any relevant adverse media on our customers and partners.
• Strong communication skills including the ability to forge new connections with existing stakeholders and escalate risks diligently in line with agreed processes.
• Keen eye for detail and problem solving with an investigative mind and the desire to find solutions to problems independently and quickly using a risk based approach and by applying a consistent and defensible rationale in line with relevant legislation set, committed to continuous improvement and excellence in AML operations.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from

• Employee Development Budget of £1,700 and 4 full training days per year.
• Always hungry? Breakfast, snacks, daily fresh fruit and drinks are at your disposal around the clock.
• We are hybrid working, we are in the office twice a week, giving the team the opportunity to collaborate and spend time together. Wednesday is our core day in the office.
• We offer 28 days + Bank Holidays of holiday a year.
• One day birthday leave and gift voucher to celebrate your birthday.
• We offer you a company stakeholder pension with a minimum employer contribution of 5%.
• The opportunity to experience our annual retreats in exciting European cities and other team building events.

📍 Manchester | 🏢 3 days per week in the office

Quality Assurance/Customer Operations 🚀
Our QA team is responsible for assessing the quality of the work that’s happening across Customer Operations. You’ll look at deep-dive technical audits of complex investigative cases and operational tasks. You’ll also deliver feedback to people across the business and give them development points to help ensure our customer experience remains fantastic!

What You’ll Be Doing 🗃️

We are looking for analytical specialists who can bring deep subject matter expertise to our control environment. In particular, we are looking for someone with expertise in Financial Crime & AML: You have experience auditing or investigating AML alerts, KYC/EDD files, and Sanctions screening, with a firm grasp of the Proceeds of Crime Act (POCA) and suspicious activity reporting (SAR).

Your mission is to ensure that every alert and SAR (Suspicious Activity Report) is handled with the highest level of integrity and technical accuracy. You will ensure our outcomes align strictly with FCA regulatory standards and the Proceeds of Crime Act (POCA).

• Holistic Case & Task Auditing: Conducting technical audits of end-to-end financial crime cases, alongside customer interactions to ensure full compliance with regulatory standards and internal risk appetite.
• SLA & Quality Oversight: Monitoring and assessing adherence to Service Level Agreements (SLAs) to ensure timely risk mitigation without compromising the depth or accuracy of investigations.
• Advanced Risk Identification: Proactively identifying emerging risks, procedural gaps, or "near-misses" within case handlings and escalating significant findings to senior stakeholders.
• Monthly MI & Reporting: Developing comprehensive Monthly Management Information (MI) reports that translate audit data into actionable business insights.
• Trend Analysis & Feedback: Identifying systemic trends and root causes across the department to provide strategic feedback that shapes training, policy updates, and operational processes.

Our Values & Culture 🌞

• Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
• Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
• Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard.
• Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
• Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We’re Looking For 🔎

We want someone who’s passionate about doing right by customers and helping others be their best. You will be:

• Experienced Investigator: You bring a solid background in Financial Crime, AML and KYC. 
• Regulatory Mindset: You understand that a "great outcome" in FinCrime means an investigation that is technically accurate, fully documented, and compliant with FCA expectations, Consumer Duty  and the Proceeds of Crime Act (POCA).
• Confident Communicator: You are skilled at delivering constructive, evidence-based feedback. You can explain complex regulatory requirements to analysts and stakeholders in a way that drives performance and technical growth.
• Analytical & Detail-Oriented: You are familiar with Quality Assurance frameworks or able to transition naturally from deep-dive investigative work to QA responsibilities. You don't just "check" a task; you audit the decision-making process behind it.
• Objective: You possess the "investigative curiosity" needed to spot what isn't there. You can remain objective when reviewing high-pressure tasks and SLAs, ensuring quality is never sacrificed for speed.

Interview Process 🤝

• Stage 1: 30 minute intro and values call with a Talent Partner
• Stage 2: 45 minute interview with a QA Team Lead and Outcome Testing Manager
• Stage 3: 30 minute interview with the Head of Customer Insights

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🚘 Octopus EV Salary Sacrifice Scheme
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

📈Check out the development opportunities in the Financial Crime team.

🏡🏢This is a hybrid role joining our First Line of Defence Financial Crime team in the Manchester office. Office attendance is required 3 days per week with working hours 9-5:30pm Monday to Friday.

Financial Crime at Capital on Tap

The Financial Crime team consists of 62 people globally. The team is responsible for ensuring that Capital on Tap meets its regulatory obligations in relation to all things AML and CTF. 

What You’ll Be Doing

As a Customer Due Diligence (CDD) Analyst, you will be responsible for ensuring the integrity of our ongoing customer reviews. You will:

• Perform ongoing due diligence on SME customers in both the UK and US, focusing on maintaining accurate and up-to-date Know Your Business (KYB) records.

• Review and verify beneficial ownership structures, ensuring all individuals with significant control are identified and recorded accurately within our systems.

• Assess the nature of business for existing customers to ensure their activities remain within Capital on Tap's risk appetite and regulatory standards.

• Complete transaction monitoring checks to identify unusual patterns or activity, ensuring any potential risks are escalated or mitigated promptly.

• Engage directly with customers when necessary to clarify ownership details, business activities, or to request updated documentation.

• Make sound, risk-based decisions based on updated information, providing clear and documented rationale for all review outcomes.

• Collaborate with the wider FinCrime team to share insights on emerging trends and contribute to the enhancement of ongoing review processes.

We’re Looking For

Required skills:

• Experience in financial crime roles, specifically with customer due diligence (CDD) or ongoing monitoring responsibilities for SME corporate customers.

• Strong understanding of KYB and CDD regulatory requirements across both UK and US jurisdictions.

• Proven ability to analyse and record ownership and control structures accurately.

• Experience in transaction monitoring and the ability to identify red flags or suspicious activity.

• Strong analytical and investigative skills with high attention to detail in documenting findings.

• Confident communicator, capable of interacting with internal stakeholders and external customers to resolve queries.

• Ability to work efficiently in a high-volume, fast-paced environment while maintaining high quality standards. 

Desirable skills:

A recognised AML or Financial Crime qualification (e.g., ICA, ACAMS) is a plus, but not essential.