A bit about the role …

As a Project Manager, you'll collaborate with a variety of prestigious clients to design and deliver high-impact exhibitions and booth projects that leave a lasting impression and resonate with audiences. Reporting to a Project Director, this is an excellent opportunity for an experienced Project Manager within the Exhibits Space to join a collaborative and vibrant team.

This is a hands-on, dynamic position that offers national and international travel opportunities while working alongside an experienced team. You will actively build and sustain positive client relationships, providing continuous support and guidance by understanding our clients' brands and business objectives—and bringing this understanding to life through the creation and execution of world-class booths and environments.

We offer a hybrid working model aligned with our creative and collaborative offices in Manchester or London.

What will you do …

• Client account/ Project ownership and management, specifically, exhibit booth management
• Oversee and manage Exhibition booth design, production, on site installation and post event management
• Responsibility for the production and execution of any project from initial concept to client delivery
• Overseeing the development and delivery of client content and messaging
• Lead the end-to-end event budget within the company financial tools
• Oversee the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices
• Liaison with suppliers (AV, Show Services), venues and internal stakeholders
• Deliver first class customer service to meet client's goals
• Develop proposals to meet the client's goals
• Lead client planning meetings, pre-event, on site and post-event debriefs
• Liaising with designers, suppliers / contractors to ensure our live meetings and/or exhibitions are delivered to a high standard

What do you need to have …

• Demonstrable experience in project management for Exhibits with excellent overall technical knowledge and commitment to service excellence
• Strong organisational skills and a practical approach to project delivery, ensuring details are managed effectively.
• Experience of managing show budgets from creation through to revisions and reconciliation
• A customer-centric approach to event delivery
• Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)
• Flexibility and a desire to travel both nationally and internationally and manage busy show schedules on-site
• 1+ years of experience working with Pharmaceutical/Healthcare clients is preferable
• Experience to manage project budgets effectively and deliver against agreed financial goals.
• Capability to build positive client relationships and manage communication across a range of stakeholders.

Benefits...

We promote opportunities to learn, grow, train and get involved in broader workstreams that add to our work culture as well as a number of reward and recognition initiatives Inizio Engage, XD offers a suite of benefits and perks including (but not limited to):

• Great compensation package
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• Volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working

A bit about us ….

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

A bit about the role …

As a Project Manager, you'll collaborate with a variety of prestigious clients to design and deliver high-impact exhibitions and booth projects that leave a lasting impression and resonate with audiences. Reporting to a Project Director, this is an excellent opportunity for an experienced Project Manager within the Exhibits Space to join a collaborative and vibrant team.

This is a hands-on, dynamic position that offers national and international travel opportunities while working alongside an experienced team. You will actively build and sustain positive client relationships, providing continuous support and guidance by understanding our clients' brands and business objectives—and bringing this understanding to life through the creation and execution of world-class booths and environments.

We offer a hybrid working model aligned with our creative and collaborative offices in either London or Manchester.

What will you do …

• Client account/ Project ownership and management, specifically, exhibit booth management
• Oversee and manage Exhibition booth design, production, on site installation and post event management
• Responsibility for the production and execution of any project from initial concept to client delivery
• Overseeing the development and delivery of client content and messaging
• Lead the end-to-end event budget within the company financial tools
• Oversee the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices
• Liaison with suppliers (AV, Show Services), venues and internal stakeholders
• Deliver first class customer service to meet client's goals
• Develop proposals to meet the client's goals
• Lead client planning meetings, pre-event, on site and post-event debriefs
• Liaising with designers, suppliers / contractors to ensure our live meetings and/or exhibitions are delivered to a high standard

What do you need to have …

• Demonstrable experience in project management for Exhibits with excellent overall technical knowledge and commitment to service excellence
• Strong organisational skills and a practical approach to project delivery, ensuring details are managed effectively.
• Experience of managing show budgets from creation through to revisions and reconciliation
• A customer-centric approach to event delivery
• Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)
• Flexibility and a desire to travel both nationally and internationally and manage busy show schedules on-site
• 1+ years of experience working with Pharmaceutical/Healthcare clients is preferable
• Experience to manage project budgets effectively and deliver against agreed financial goals.
• Capability to build positive client relationships and manage communication across a range of stakeholders.

Benefits...

We promote opportunities to learn, grow, train and get involved in broader workstreams that add to our work culture as well as a number of reward and recognition initiatives Inizio Engage, XD offers a suite of benefits and perks including (but not limited to):

• Great compensation package
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• Volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working

A bit about us ….

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

Job Summary:

Real Chemistry is looking for a Senior Account Manager to join our growing team!

As a Senior Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium to large projects. As a client account lead or captain (depending on the size of the account), you will be responsible for managing the execution of parallel ongoing projects and take an active role in coaching your junior team and ensuring projects are delivered effectively alongside the account lead and/or sponsor.

You should have a clear understanding of the programme as a whole (not just the projects you are working on) across your accounts, increasing your involvement in the strategic planning and financial management of your accounts and focusing on developing your leadership style to actively manage up and down, based on project needs.

What you’ll do:

Client delivery

• Act as day-to-day client contact: provide regular status updates to your client (leading updates on more complex projects); anticipate client needs; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans

• Confidently formulate objectives and strategies for new client work with support from your account lead, ensuring that programme strategy is pulled through

• Lead large projects with less support from your account lead, being accountable for the whole project from start to finish

• Provide counsel to the client throughout the project with confidence to challenge the client when required; manage challenging conversations with the client, as required

• Provide support to your account lead in addressing programme and team challenges

• Formulate solutions to client challenges such as last-minute requests

• Have a clear understanding of the programme as a whole (not just the projects you are working on), including the client objectives, strategy and environment so that you are able to confidently lead internal meetings and client calls

• Ensure momentum is maintained across the programme and contact with client continues whenever the account lead is absent

Business development

• Identify areas for organic growth within existing accounts (evolving existing programmes and/or additional tactics) and confidently sell new ideas in to clients, with support from your account lead

• Play a management role in the new business process (assisting in the production of credentials and pitch presentations, coordinating and managing team members and external suppliers), having a significant share of voice/visibility with the internal cross-functional team

Team management

• Begin to develop your leadership style, instilling professional values and good working habits in your teams

• Look for opportunities to inspire, motivate, and empower your team on a daily basis, leading by example and setting the standard for junior accounts team members

• Provide coaching and mentoring to junior team members and manage their performance

• Support interviewing for new AAs – SAAs

• Line manage at least one accounts team member AAs – SAAs, providing day-to-day support and longer-term career development guidance

Financial management

• Develop more complicated budgets for integrated client programmes and track resource use against available budget throughout the month

• Coach others to develop accurate budgets for clients, reflecting back on previous projects and gathering cost quotes

• Support your account lead with the financial management of your accounts, proactively getting involved in invoicing, forecasting and resourcing and attend month-end finance meetings

• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across the majority of your projects

Agency environment

• Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration)

• Keep abreast of award-winning work and insights from other industries, sharing as appropriate

This position is a perfect fit for you if:

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Relevant degree in a scientific subject

• Excellent business communication skills, including informal/formal presentation and writing skills

• Excellent business communication skills

• Informal/formal presentation and writing skills; including presenting to clients

• Skilled in data communication

• Experience with Microsoft Office tools (PowerPoint, Word, and Excel).

• Edit junior staff writing and presentation material

• Must have Medical Education experience; integrated experience preferred.

• Skilled in data communication and able to develop final documents and presentations

• Able to develop solutions to client needs and problems, with a strong work ethic and a track record of high-quality deliverables on schedule and on budget

• Experience coaching and mentoring junior team members

• High energy, able to effectively operate in a fast-paced, growing and evolving environment

Baker Hicks have grown rapidly in the Transmission & Distribution sector over the last ten years and have been successful in winning a number of major projects within the UK. As the demand to deliver exceptional engineering design from our clients continues to grow, an opportunity has arisen for a Principal Primary Design Engineer to join the team.

This role will be reporting to the HV Substations Team Manager, and will be responsible for supervising a small team, ensuring the quality and consistency of the teams output in the production and control of drawings and technical documents. You will be expected to take the CDAE role for HV Plant for National Grid projects.

You will also work with the Power Sector Director to assist during the bid process in order to secure further work.

About You

You will have significant experience in the production of all designs, calculations, reports & drawings associated with new or modifications of HV substation projects up to 400kV, covering primary design and engineering elements.

• Experience as HV Plant CDAE accreditation by National Grid, or not yet accredited but have worked on National Grid projects
• Relevant qualification in Electrical Engineering, with Power / HV background 

Why this role?

• You will form part of a team that is a trusted partner for some of the UK's key clients, delivering detailed and complex turnkey designs
• You will work on flagship, high-profile projects - some of the most exciting in the UK with the ability to see your projects come to life through the full design lifecycle
• You will be joining a diverse, established team with a varied background of skills and expertise, who value new ideas and welcome innovative solutions. You are encouraged to take ownership and have freedom in decision-making
• Working as part of a multi-disciplinary team you will have links into the wider network of engineers within the business to learn and grow

Have a look at some recent projects;

Barking Substation:

Barking 132kV GIS Substation Construction Animation (youtube.com)

IFA2 Converter Station:

Interconnexion France-Angleterre 2 (IFA2) (youtube.com)

Templeborough Substation:

Templeborough Substation (youtube.com)

Many of the positions within our company are subject to security clearance or security assurance levels.
The successful candidate must be able to obtain and maintain the appropriate level of security clearance or assurance level for this role, in line with client and sector requirements.

In some cases, additional nationality or residency criteria may also apply due to specific client or national security obligations.

Further information on National security clearance levels can be found on the UK Government website: (National security vetting: clearance levels - GOV.UK) 

About BakerHicks

We’ve been innovating in design, engineering and project delivery since 1957 and operate from 14 locations for a truly European reach. For more about our company story, see: About | BakerHicks.

BakerHicks. A Morgan Sindall Group company.

Benefits

Whatever your discipline, you’ll be alongside some of the most talented people in the industry. Our network of offices are appealing, friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry. What you get will depend on what you do, with individual performance-related rewards also on offer in addition to:

• Company car or cash allowance
• Up to 6% matched contributory pension plan
• Life assurance scheme
• 25 days annual leave plus ability to buy additional leave
• Discount scheme (including gym membership, mobile phones etc)
• Flexible working
• Family friendly policies
• Employee assistance
• Professional development

BakerHicks is an equal opportunity employer. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion throughout.  

BakerHicks is an inclusive organisation welcoming talent from all backgrounds. Applicants are assessed on the basis of personal merit and qualifications.

#LI-DS1

Principal BIM Information Manager

Why this role?

Our teams deliver highly regulated, technically complex and large‑scale engineering and construction projects across the UK and Europe. We’ve built a strong reputation for excellence in design, governance and digital delivery - supported by rigorous BIM processes, structured information management and a culture of continuous improvement.

As demand for high‑quality BIM management continues to grow, an opportunity has arisen for a Principal BIM Information Manager to join our business. You’ll play a pivotal role in shaping how BIM is delivered across multiple projects, disciplines and clients, ensuring consistency, compliance and technical excellence at every stage.  Working alongside our multidisciplinary teams, you’ll influence how digital information supports design quality, safety, cost efficiency and long‑term asset value.

We also foster a healthy work‑life balance with regular opportunities to participate in team, social and professional development activities across the business.

About You

As a Principal BIM Information Manager, you will bring significant experience in managing BIM delivery on complex, multi‑disciplinary projects. Your background may span engineering, architecture, digital construction, or information management, but what sets you apart is your ability to combine management, technical rigour and commercial awareness.

You’ll be confident in managing multiple priorities, guiding BIM Information Managers, and building strong, trusted relationships with clients and internal stakeholders. You understand the importance of delivering high‑quality information that meets industry standards, regulatory requirements and client expectations.

You will have experience in:

• Leading and defining BIM approaches in line with industry standards, regulations and project‑specific requirements
• Overseeing BIM delivery across several concurrent projects
• Managing time, cost, quality and resource planning for BIM workstreams
• Preparing and reviewing tender responses, fee proposals, scopes of work and change controls

Client care and repeat business are crucial to success, so the ability to collaborate, communicate clearly and act as a trusted advisor is essential.

Key Purpose

• Provide senior leadership for BIM delivery across multiple teams and projects
• Manage and develop BIM Information Managers, including recruitment, resourcing, mentoring and performance
• Oversee BIM involvement in all allocated projects, including time, cost, quality and resource planning
• Act as a senior BIM advisor to clients, helping shape Information Requirements and digital strategies
• Champion quality, compliance and best practice across workflows, standards and model governance
• Contribute to national BIM initiatives, continuous improvement and digital transformation programmes
• Provide regular feedback to senior management on technical performance, risks, resourcing and opportunities

Deliverables

In this role, you will be accountable for the successful delivery of key BIM outputs, including:

• EIR/BEP Documentation: Development, review and management of Exchange Information Requirements, BIM Execution Plans and project‑specific digital strategies
• Model & Data Governance: Oversight of model coordination, clash detection, structured data delivery and compliance with agreed standards
• Information Delivery Plans (IDP): Creation, maintenance and monitoring of delivery schedules for models, data and documentation
• Project BIM Standards: Ensuring templates, naming conventions, workflows and processes align with ISO 19650 and client requirements
• Quality Assurance Reports: Regular audits, compliance checks, technical reviews and reporting across all BIM deliverables
• Client-Facing Outputs: Production or oversight of digital delivery reports, progress updates, dashboards and technical guidance
• Commercial & Resource Tracking: Monitoring BIM inputs against fee, scope, time and resource commitments
• Continuous Improvement Assets: Development of improved workflows, guidance materials, training content, toolkits and best‑practice documentation for the wider business

Many of the positions within our company are subject to security clearance or security assurance levels.
The successful candidate must be able to obtain and maintain the appropriate level of security clearance or assurance level for this role, in line with client and sector requirements.

In some cases, additional nationality or residency criteria may also apply due to specific client or national security obligations.

Further information on National security clearance levels can be found on the UK Government website: (National security vetting: clearance levels - GOV.UK) 

About BakerHicks 

We’ve been innovating in design, engineering and project delivery since 1957 and operate from 14 locations for a truly European reach. For more about our company story, see: About | BakerHicks. 

BakerHicks. A Morgan Sindall Group company.  

Benefits 

Whatever your discipline, you’ll be alongside some of the most talented people in the industry. Our network of offices are appealing, friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry.  

What you get will depend on what you do, with personal performance-related rewards also on    offer in addition to:   

• Company car or cash allowance 
• Up to 6% matched contributory pension plan 
• Life assurance scheme 
• 25 days annual leave plus ability to buy additional leave 
• Discount scheme (including gym membership, mobile phones etc) 
• Flexible/hybrid working 
• Family friendly policies 
• Employee assistance 
• Professional development 

 
BakerHicks is an equal opportunity employer. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion throughout.  

BakerHicks is an inclusive organisation welcoming talent from all backgrounds. Applicants are assessed based on personal merit and qualifications.   

#LI-TK1

601 - Account Director, Paid Social

Role Summary and Impact

About Wavemaker:

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

We are looking for a paid social specialist to continue their career as Account Director. This person will assume day-to-day responsibility for the paid social output of a busy client account (or accounts) and will also help oversee a team of more junior staff responsible for the everyday running of the account. Experience managing a team of social specialists, preferably in an agency environment, would be of benefit. This person will also be required to develop strong relationships with clients, suppliers, and other stakeholders becoming a trusted voice for all things paid social. As such the ideal candidate is someone with extensive knowledge of paid advertising across all of the key social channels (Facebook, Instagram, Twitter, Snap, TikTok etc).

Key Responsibilities:

Account Directors are charged with responsibility for the day-to-day paid social output of one (or more) client accounts, with several key areas of focus. These include:

Campaign Management

• Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders.
• Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3^rd party optimisation/creative/measurement tools.
• Responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by those working on the account to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary).
• Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Leading client calls on a regular basis and supporting the wider team to present results as necessary.
• Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary.
• Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client.

Client & Partner Management

• Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy.
• Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output.
• Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing.
• Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard.
• Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others.

People Management

• Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met.
• Working your Account Manager and the team leadership to help train and develop entry level team members. Leading by example to motivate and encourage all those with less experience on the team.
• Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary.
• Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community.
• Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates.

Operational Excellence

• Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team.
• Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform.
• Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix.
• Collaborating on thought-leadership pieces and POVs for the agency and GMS social community.
• Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries.

Skills and Experience

Experience working in a busy agency or client-side social team is key to this role. We are looking for a candidate who is able to display the following attributes:

• Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, X, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint).
• Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives.
• Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc).
• A clear a track record of working with clients and external stakeholders. Forming strong relationships is key to the role, the ideal candidate should feel comfortable presenting to clients and leading calls as required.
• Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries.
• Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude.

In return the successful candidate can expect to work as a member of a fun and engaging team that is part of a company that truly champions learning, development and will invest in your career over the long term.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

The Disaster Recovery & Capacity Manager directs Platform disaster response/crisis management activities in compliance with the Engineering and Customer requirements and helps provide and coordinate disaster preparedness with respect to the organisation’s Platform, helping ensure business continuity.

They also ensure we have enough resources to meet current and future Platform demand efficiently, involving forecasting needs, capacity planning, monitoring performance (KPIs), managing risks (shortages/overloads), and developing strategies for optimisation, all while advising leadership and ensuring service level targets are met cost-effectively.

This position provides an excellent opportunity to influence the company’s direction on resilience and disaster recovery as part of the Platform Engineering team. The team works with a broad range of technologies. 

Your impact

You will :

• Work with Engineering and Service Management to drive the disaster recovery (DR) and capacity planning strategy, developing frameworks, policies, and procedures for both Cloud and Data Center environments.
• Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies.
• Guarantee that all DR solutions are adequate, properly maintained, and regularly tested throughout their operational lifecycle, and take the lead in scheduling and conducting all DR exercises.
• Establish and maintain detailed DR communications and command and control plans through a change management process.
• Work with Engineering & Service Management to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
• Provide continuous feedback for risk management, mitigation, and prevention, while regularly reporting on all Disaster Recovery activities to stakeholders.
• Take responsibility for mentoring and managing team members to ensure skill development.

Your skills

• Strong background experience in IT operations and dedicated to capacity, disaster recovery operations and management.
• Demonstrated technical experience, ideally with exposure to some of the tools we use. An eagerness to learn is key in this position. 
• Understanding of current recovery solutions and high availability architectures for cloud and on prem is needed.
• Understanding of current Capacity Management & Planning scenarios and tooling.
• Experience mentoring or coaching engineers in technical roles.
• Experience with Agile principles and practices.
• Expertise in problem diagnosis across complex, distributed systems.

Desirable

• Experience supporting SaaS products.
• Experience with Incident Management, Post Mortems and related practices.
• Knowledge of observability and monitoring best practices.
• Experience operating within one or more public clouds (AWS, GCP, Azure).
• Experience of the operation of production-grade Kubernetes environments.

We seek a AI Software Engineer to join our AI infrastructure team. This team owns and operates a core service that runs AI-powered agents and their associated infrastructure, ensuring reliability, scalability, and ease of use for internal and external stakeholders. You’ll work across backend systems, front-end integration, and AI/ML workflows, with opportunities to expand your expertise in prompt engineering, Retrieval-Augmented Generation (RAG), and large language model (LLM) interactions.

Your Impact

• Design, build, and maintain services and infrastructure that manage AI-powered agents.
• Develop backend services in Python, with comprehensively tested and self-documented APIs.
• Work with Agentic AI frameworks and implement prompt engineering best practices to build scalable foundational platform.
• Work with relational databases (MySQL) to store, query, and optimize structured data.
• Collaborate with product and research teams to refine and implement the product roadmap.
• Support front-end teams using React/JS components and wrappers for AI-driven experiences.
• Learn, apply, and optimize RAG systems, including vector databases, embeddings, and document chunking strategies.
• Build a practical understanding of how large language models (LLMs) work and deepen expertise in effective interactions with LLMs for agent orchestration.
• Monitor, debug, and optimize system performance, ensuring high reliability in production environments.

Your Qualifications 

• Strong proficiency and experience working with Python-based services
• Hands-on experience with relational databases (MySQL or similar).
• Familiarity with React and ability to support front-end AI integrations.
• Basic understanding of large language models and eagerness to expand knowledge.
• Demonstrated interest or experience in prompt engineering and working with LLMs.
• Strong problem-solving, debugging, and collaboration skills.

Nice-to-Have

• Prior experience with vector databases (Pinecone, Weaviate, FAISS, etc.).
• Knowledge of retrieval-augmented generation (RAG) pipelines.
• Experience with AI/ML infrastructure or agent frameworks.
• Familiarity with cloud environments (AWS, GCP, Azure) and containerized deployments (Docker, Kubernetes).

The Role

The Core Performance engineering team is looking for a junior to mid-level software engineer to build and maintain performance tests and performance test frameworks that underpin our performance work at Anaplan, as well as advocate for strong software engineering principles for performant software. Performance is at the heart of everything we do at Anaplan, so we need someone who loves performance as well as advocating for the performance of the platform.

Your Impact

• A Strong Engineer: You've worked on large codebases before, and know SOLID principles of software engineering
• Accountable and self-directed: You hold yourself to a high standard, work independently, and take responsibility for outcomes.
• Ownership mindset: You see problems through to resolution and treat platform performance as your responsibility.
• Scale-oriented thinking: You look beyond individual fixes, create solutions that work across teams, and enable adoption through influence rather than mandate.
• Bias toward automation: You actively seek to eliminate repetitive work through automation and build durable solutions rather than manual processes.
• Data first: You are data-first, opinion second: you care about the quality of data provided for any decision, and you hold yourself to the highest standards of data quality
• You care about quality: You're an advocate for quality in everything you do, and review code with quality in mind as well as advocate for performance of the platform
• You get stuck in quickly: Anaplan moves fast, and you move faster to keep up with what's going on and how you can get involved
• Strong Convictions, held loosely: You advocate and are passionate, but are completely open to other voices and opinions

Your Skills

• Solid software engineering experience, working on large and complex systems
• Experience designing and building performant systems through sound engineering and architectural decisions
• Experience of delivering code into production and maintaining that code, working across both cloud and on-premise environments
• Experience diagnosing and resolving performance issues in production systems

Performance Engineer;

• Solid software engineering experience working on large or complex systems
• Hands-on experience with performance testing and familiarity with relevant performance testing tools
• Good understanding of system-level performance, including application, infrastructure, and network behaviour
• A code-first, automation-focused approach to performance engineering
• Experience working in cloud and or on-premise environments

Tech we use

• Java: We write many of our performance tests in Java, that compiles into jMeter
• jMeter: We performance test in jMeter
• Jenkins: We write our pipelines for performance testing in Jenkins, with deep integration into our "Core Server" delivery
• Grafana: Observability both of our pipelines and internal performance tests, as well as in production for performance of our customer

At Anaplan, we are building the next generation of enterprise planning technology that enables organisations to make faster, smarter decisions.

We are looking for a Full-Stack Engineer to contribute to the design and development of end-to-end product experiences, spanning backend services, APIs, and modern web applications.

This role sits within the Platform Application Framework (PAF) team — a foundational platform that provides shared application patterns, reusable components, and developer frameworks used across Anaplan. PAF enables teams to build consistent, scalable, and high-quality applications by standardising how services are developed, integrated, and operated. It plays a critical role in improving developer productivity, ensuring reliability, and accelerating delivery across the platform.

You will work closely with engineers, product managers, and designers to build user-facing features and platform capabilities that power enterprise-scale applications.

Your Impact

• Design and develop end-to-end features across frontend and backend systems
• Build modern, responsive web applications using React and TypeScript
• Develop scalable backend services and APIs using Java or Kotlin (Spring Boot)
• Contribute to API design, data models, and frontend-backend interactions
• Ensure performance, usability, and accessibility of applications
• Write clean, maintainable, and well-tested code following engineering best practices
• Collaborate with product and design to deliver intuitive user experiences
• Participate in technical design discussions and code reviews
• Troubleshoot and resolve issues across the stack, including production support
• Contribute to improvements in CI/CD pipelines, observability, and developer workflows

Your Skills

• Experience with Java or Kotlin and backend development (Spring Boot preferred)
• Experience building modern frontend applications (React + TypeScript)
• Experience developing REST APIs and microservices
• Good understanding of software design principles and clean code practices
• Familiarity with distributed systems and cloud-native development
• Experience with testing, CI/CD pipelines, and Agile development practices
• Ability to work in a collaborative, cross-functional team environment

Nice to Have

• Experience with event-driven architectures (e.g., Kafka)
• Familiarity with design systems or reusable component libraries
• Experience integrating with enterprise or SaaS platforms
• Exposure to Kubernetes, Docker, or Infrastructure as Code (Terraform)
• Familiarity with data platforms or analytics systems

The Infrastructure Engineer builds out solutions to support Platform disaster response/crisis management activities in compliance with the Engineering and Customer requirements and helps provide and coordinate disaster preparedness with respect to the organisation’s Platform, helping ensure business continuity.

They also ensure we have enough resources to meet current and future Platform demand efficiently, involving forecasting needs,capacity planning,monitoring performance(KPIs),managing risks(shortages/overloads),and developing strategies for optimisation.

Your impact:

• Work with Engineering & Service Management to ensure that the disaster recovery and Capacity plans drive disaster recovery (DR) strategy and procedures both in Cloud and DC venues.
• Build out tooling that supports the DR plans and tracks progress and maturity against set KPI’s and Metrics.
• Work with Engineering & Service Management to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
• Provide ongoing feedback for risk management, mitigation, and prevention.
• Develop and implement capacity planning tooling, frameworks, policies, and strategies.
• Provide capacity requirements and impact assessments for new services or changes. 
• Collaborate with other Platform managers to deliver objectives on our platform evolution roadmap.

Your Skills

• Strong experience in IT operations/Production Engineering.
• Experience of Linux administration
• Experience with Kubernetes administration
• Being comfortable in a scripting language suitable for automation tasks
• Understanding of current recovery solutions and high availability architectures for cloud and on prem.
• Understanding of current Capacity Management & Planning scenarios and tooling.
• Experience with Agile principles and practices.
• Expertise in problem diagnosis across complex, distributed systems.

Desirable

• Experience supporting SaaS products.
• Experience with Incident Management, Post Mortems and related practices.
• Knowledge of observability and monitoring best practices.
• Experience operating within one or more public clouds (AWS, GCP, Azure).
• Experience with configuration management, and infrastructure as code

Role Overview
In this Principal role, you will lead the design, build and operational excellence of core platform capabilities covering backend services, modern frontend applications, and critical platform infrastructure or APIs. You will drive architectural strategy, mentor senior engineers, collaborate at cross functional and technical leadership levels, and ensure the system scales reliably across global, enterprise use cases.

Key Responsibilities

• Define and implement the architecture and delivery of backend services and microservices, supporting high throughput, globally distributed systems.
• Lead frontend development using modern frameworks (React/Angular/Vue.js + TypeScript) for responsive, performant, enterprise grade applications.
• Drive design and implementation of containerization/Docker and orchestration (Kubernetes) for production scale deployment and standardization across teams.
• Partner with cross functional leaders (product, UX, QA, architecture) to shape roadmap, align technical strategy with business priorities and ensure rapid but sustainable delivery.
• Establish engineering best practices: code reviews, technical mentorship, continuous improvement, testing frameworks, CI/CD pipelines, observability and platform health.
• Own cloud-native delivery (AWS, GCP, Azure), infrastructure-as-code, monitoring and operational resilience for mission critical capabilities.
• Lead risk identification and mitigation, optimize system performance, ensure scalability and reliability across multi‑tenant enterprise environments.
• Act as a mentor and thought leader, enabling engineers across teams, contributing to onboarding, knowledge sharing, industry innovation, and engineering culture.

Required Skills & Experience

• Extensive professional software engineering experience (or analogous senior technical leadership) with deep expertise in Java and object-oriented design.
• Proven full stack development background: frontend (JavaScript, HTML, CSS) and backend (APIs, databases, distributed systems).
• Demonstrated experience with modern JavaScript frameworks (React, Angular, or Vue.js) and proficiency with TypeScript.
• Strong understanding of RESTful API design, relational databases (SQL) and large‑scale backend operations.
• Hands on with containerization and orchestration technologies (Docker, Kubernetes) in production.
• Experience using version control (Git) and agile methodologies (Scrum, Kanban) in global, cross team environments.
• Excellent analytical, problem-solving, communication and influencing skills, with the ability to engage with senior stakeholders and technical leaders.

Desirable Skills

• Deep experience with cloud platforms (AWS, GCP, Azure) and infrastructure automation (Terraform, Ansible).
• Familiarity with data streaming/event driven architectures (Kafka, Flink, Pulsar) and high throughput systems.
• Mature experience with CI/CD tooling (Jenkins, GitHub Actions) and micro frontend patterns.
• Strong testing & observability mindset (JUnit, Jest, Cypress) and performance optimisation.
• Prior experience in global engineering teams, mentoring senior and principal engineers, and setting engineering direction.

Soft Skills

• Demonstrated technical leadership and mentorship—capable of guiding others to drive technical excellence and elevate team delivery.
• Strategic thinker with business-oriented mindset: engineering decisions aligned with product and company goals.
• Agile, adaptable, curious—thrives in fastmoving environments, embraces change, and champions continuous improvement.

Anaplan is looking for a Principal Infrastructure Engineer to lead the design and build of a new, multi-region HashiCorp Vault platform. This is a pivotal role where you will serve as our Subject Matter Expert (SME), shaping the future of secrets management and governance for a platform that supports hundreds of engineers and top-flight companies around the world.

This is a hybrid role requiring at least two days a week in our Manchester office.

Your Impact

• Lead the architecture, design, and implementation of a new, multi-region HashiCorp Vault platform on public cloud.
• Take ownership of the solution architecture, creating and maintaining high-quality design documents and Architecture Decision Records (ADRs).
• Ensure platform resilience by developing and testing robust strategies for performance, Disaster Recovery (DR), and High Availability (HA).
• Act as the primary SME for the organisation on all aspects of Vault and modern secrets management, actively championing and evangelising best practices.
• Collaborate with and influence stakeholders, platform teams, and software engineers to ensure the smooth and secure integration of their services with the Vault ecosystem.
• Partner with Security to define the control requirements for the Vault platform (policy standards, privileged access, audit/evidence, compliance needs) and ensure designs meet those requirements.
• Lead regular security design reviews for Vault architecture decisions (authn/authz, policy model, namespaces/tenancy, seal strategy with KMS/HSM, audit logging) and drive alignment/sign-off with Security.
• Establish joint operating processes with Security for incident response and investigations, including break-glass access, audit log access patterns, and post-incident remediation.
• Coach and mentor other engineers on security best practices and the adoption of the new secrets management platform.

Your Skills

• You have hands-on expertise in designing, implementing, and operating HashiCorp Vault in large-scale production environments.
• Proven experience with multi-region deployments on public cloud platforms, preferably AWS. Experience with GCP and Azure is also highly valuable.
• Proficient with Infrastructure as Code (IaC) and Terraform.
• Knowledge of modern authentication and authorisation mechanisms (e.g., OIDC, SAML, JWT).
• Experience managing Public Key Infrastructure (PKI) and certificate lifecycles.
• Experience with observability tooling such as Grafana, Prometheus, and Loki.
• Proficient with Kubernetes and managed Kubernetes platforms such as EKS, GKS, and AKS.
• Experience with Kubernetes tooling such as Helm and Argo CD.
• You have a quality-first mindset with demonstrable experience in creating and automating testing strategies for critical infrastructure.
• You are happy to write and maintain clear documentation for other teams.
• You have excellent communication skills, with a proven ability to influence technical direction and mentor both junior and senior engineers.

Bonus Points For:

• Scripting or development experience in Go, Python, or similar.
• Experience writing or maintaining Kubernetes Operators.

Anaplan is looking for a Principal Infrastructure Engineer to lead the design and build of a new, multi-region HashiCorp Vault platform. This is a pivotal role where you will serve as our Subject Matter Expert (SME), shaping the future of secrets management and governance for a platform that supports hundreds of engineers and top-flight companies around the world.

This is a hybrid role requiring at least two days a week in our London office.

Your Impact

• Lead the architecture, design, and implementation of a new, multi-region HashiCorp Vault platform on public cloud.
• Take ownership of the solution architecture, creating and maintaining high-quality design documents and Architecture Decision Records (ADRs).
• Ensure platform resilience by developing and testing robust strategies for performance, Disaster Recovery (DR), and High Availability (HA).
• Act as the primary SME for the organisation on all aspects of Vault and modern secrets management, actively championing and evangelising best practices.
• Collaborate with and influence stakeholders, platform teams, and software engineers to ensure the smooth and secure integration of their services with the Vault ecosystem.
• Partner with Security to define the control requirements for the Vault platform (policy standards, privileged access, audit/evidence, compliance needs) and ensure designs meet those requirements.
• Lead regular security design reviews for Vault architecture decisions (authn/authz, policy model, namespaces/tenancy, seal strategy with KMS/HSM, audit logging) and drive alignment/sign-off with Security.
• Establish joint operating processes with Security for incident response and investigations, including break-glass access, audit log access patterns, and post-incident remediation.
• Coach and mentor other engineers on security best practices and the adoption of the new secrets management platform.

Your Skills

• You have hands-on expertise in designing, implementing, and operating HashiCorp Vault in large-scale production environments.
• Proven experience with multi-region deployments on public cloud platforms, preferably AWS. Experience with GCP and Azure is also highly valuable.
• Proficient with Infrastructure as Code (IaC) and Terraform.
• Knowledge of modern authentication and authorisation mechanisms (e.g., OIDC, SAML, JWT).
• Experience managing Public Key Infrastructure (PKI) and certificate lifecycles.
• Experience with observability tooling such as Grafana, Prometheus, and Loki.
• Proficient with Kubernetes and managed Kubernetes platforms such as EKS, GKS, and AKS.
• Experience with Kubernetes tooling such as Helm and Argo CD.
• You have a quality-first mindset with demonstrable experience in creating and automating testing strategies for critical infrastructure.
• You are happy to write and maintain clear documentation for other teams.
• You have excellent communication skills, with a proven ability to influence technical direction and mentor both junior and senior engineers.

Bonus Points For:

• Scripting or development experience in Go, Python, or similar.
• Experience writing or maintaining Kubernetes Operators.

Anaplan is looking for a Principal Engineer to lead the design and build of a new, multi-region HashiCorp Vault platform. This is a pivotal role where you will serve as our Subject Matter Expert (SME), shaping the future of secrets management and governance for a platform that supports hundreds of engineers and top-flight companies around the world.

This is a hybrid role requiring at least two days a week in our Manchester office.

Your Impact

• Lead the architecture, design, and implementation of a new, multi-region HashiCorp Vault platform on public cloud.
• Take ownership of the solution architecture, creating and maintaining high-quality design documents and Architecture Decision Records (ADRs).
• Ensure platform resilience by developing and testing robust strategies for performance, Disaster Recovery (DR), and High Availability (HA).
• Act as the primary SME for the organisation on all aspects of Vault and modern secrets management, actively championing and evangelising best practices.
• Collaborate with and influence stakeholders, platform teams, and software engineers to ensure the smooth and secure integration of their services with the Vault ecosystem.
• Partner with Security to define the control requirements for the Vault platform (policy standards, privileged access, audit/evidence, compliance needs) and ensure designs meet those requirements.
• Lead regular security design reviews for Vault architecture decisions (authn/authz, policy model, namespaces/tenancy, seal strategy with KMS/HSM, audit logging) and drive alignment/sign-off with Security.
• Establish joint operating processes with Security for incident response and investigations, including break-glass access, audit log access patterns, and post-incident remediation.
• Coach and mentor other engineers on security best practices and the adoption of the new secrets management platform.

Your Skills

• You have hands-on expertise in designing, implementing, and operating HashiCorp Vault in large-scale production environments.
• Proven experience with multi-region deployments on public cloud platforms, preferably AWS. Experience with GCP and Azure is also highly valuable.
• Proficient with Infrastructure as Code (IaC) and Terraform.
• Knowledge of modern authentication and authorisation mechanisms (e.g., OIDC, SAML, JWT).
• Experience managing Public Key Infrastructure (PKI) and certificate lifecycles.
• Experience with observability tooling such as Grafana, Prometheus, and Loki.
• Proficient with Kubernetes and managed Kubernetes platforms such as EKS, GKS, and AKS.
• Experience with Kubernetes tooling such as Helm and Argo CD.
• You have a quality-first mindset with demonstrable experience in creating and automating testing strategies for critical infrastructure.
• You are happy to write and maintain clear documentation for other teams.
• You have excellent communication skills, with a proven ability to influence technical direction and mentor both junior and senior engineers.

Bonus Points For:

• Scripting or development experience in Go, Python, or similar.
• Experience writing or maintaining Kubernetes Operators.

We're seeking a versatile Senior GenAI Engineer who can work across the full stack of GenAI applications, from model integration and prompt engineering to building intuitive user interfaces. You'll build production-ready AI features that empower business users to leverage the power of GenAI within their planning workflows, requiring both deep ML knowledge and strong software engineering skills. 

Your Impact  

• Develop end-to-end GenAI features, including backend API services, model integration, model monitoring, evaluations, and deployments 
• Integrate and optimize LLMs for specific use cases in business planning, including prompt engineering and RAG implementation 
• Build conversational interfaces and agentic workflows that make complex planning tasks accessible through natural language 
• Implement evaluation frameworks to measure and improve GenAI feature quality, including accuracy, latency, and user satisfaction metrics 
• Design and develop APIs that expose AI capabilities to Anaplan's platform and third-party integrations 
• Optimize model inference pipelines for performance, cost, and scalability in production environments 
• Implement monitoring, logging, and observability for GenAI systems to track usage, errors, and model behaviour 
• Collaborate with data scientists to productionize ML models and forecasting algorithms 
• Write comprehensive tests, including unit tests, integration tests, and prompt regression suites 
• Participate in code reviews, technical design discussions, and knowledge-sharing sessions 
• Stay current with GenAI research and tools, evaluating new models and techniques for potential adoption 

 Your Qualifications 

• Software engineering experience with a focus on ML/AI systems 
• Strong programming skills in Python, including experience with ML frameworks (PyTorch, TensorFlow, Transformers) 
• Experience building and deploying LLM-powered applications in production 
• Proficiency in front-end development with React, TypeScript, and modern web technologies 
• Understanding of RESTful API design, microservices architecture, and cloud infrastructure 
• Experience with prompt engineering, RAG systems 
• Strong foundation in ML fundamentals, including NLP, time-series analysis, or recommender systems 
• Familiarity with containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines 
• Excellent problem-solving skills and attention to detail 
• Bachelor's degree in computer science, Machine Learning, or related field 

Preferred Qualifications 

• Experience with GenAI frameworks (LangChain, LlamaIndex, Haystack, or similar) 
• Knowledge of vector databases (Pinecone, Weaviate, Qdrant) and embedding models 
• Experience with model serving frameworks (vLLM, TensorRT, Ray) 
• Background in forecasting, planning, or analytics applications 
• Familiarity with Anaplan or similar enterprise planning platforms 
• Experience with A/B testing and experimentation frameworks for AI features 
• Contributions to open-source ML projects or research publications 
• Experience with model observability tools (LangSmith, W&B, MLflow) 

 What Makes This Role Exciting 

• Lead a greenfield team building transformative AI capabilities from the ground up 
• Work on cutting-edge conversational and agentic AI technologies 
• Build user-facing AI features that directly impact how businesses plan and make decisions 
• Experiment with the latest GenAI models and techniques 
• Collaborate with talented engineers, data scientists, and product designers 
• Solve unique challenges at the intersection of AI and enterprise software 
• Grow your skills in both ML engineering and full-stack development 

#LI-SP1

We're seeking a versatile Senior GenAI Engineer who can work across the full stack of GenAI applications, from model integration and prompt engineering to building intuitive user interfaces. You'll build production-ready AI features that empower business users to leverage the power of GenAI within their planning workflows, requiring both deep ML knowledge and strong software engineering skills. 

This role is flexible in scope, and we welcome candidates at all experience levels. This role is a hybrid position and will require you to be in our Manchester office twice a week. 

Your Impact  

• Develop end-to-end GenAI features, including backend API services, model integration, model monitoring, evaluations, and deployments 
• Integrate and optimize LLMs for specific use cases in business planning, including prompt engineering and RAG implementation 
• Build conversational interfaces and agentic workflows that make complex planning tasks accessible through natural language 
• Implement evaluation frameworks to measure and improve GenAI feature quality, including accuracy, latency, and user satisfaction metrics 
• Design and develop APIs that expose AI capabilities to Anaplan's platform and third-party integrations 
• Optimize model inference pipelines for performance, cost, and scalability in production environments 
• Implement monitoring, logging, and observability for GenAI systems to track usage, errors, and model behaviour 
• Collaborate with data scientists to productionize ML models and forecasting algorithms 
• Write comprehensive tests, including unit tests, integration tests, and prompt regression suites 
• Participate in code reviews, technical design discussions, and knowledge-sharing sessions 
• Stay current with GenAI research and tools, evaluating new models and techniques for potential adoption 

 Your Qualifications 

• Software engineering experience with a focus on ML/AI systems 
• Strong programming skills in Python, including experience with ML frameworks (PyTorch, TensorFlow, Transformers) 
• Experience building and deploying LLM-powered applications in production 
• Proficiency in front-end development with React, TypeScript, and modern web technologies 
• Understanding of RESTful API design, microservices architecture, and cloud infrastructure 
• Experience with prompt engineering, RAG systems 
• Strong foundation in ML fundamentals, including NLP, time-series analysis, or recommender systems 
• Familiarity with containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines 
• Excellent problem-solving skills and attention to detail 
• Bachelor's degree in computer science, Machine Learning, or related field 

Preferred Qualifications 

• Experience with GenAI frameworks (LangChain, LlamaIndex, Haystack, or similar) 
• Knowledge of vector databases (Pinecone, Weaviate, Qdrant) and embedding models 
• Experience with model serving frameworks (vLLM, TensorRT, Ray) 
• Background in forecasting, planning, or analytics applications 
• Familiarity with Anaplan or similar enterprise planning platforms 
• Experience with A/B testing and experimentation frameworks for AI features 
• Contributions to open-source ML projects or research publications 
• Experience with model observability tools (LangSmith, W&B, MLflow) 

 What Makes This Role Exciting 

• Lead a greenfield team building transformative AI capabilities from the ground up 
• Work on cutting-edge conversational and agentic AI technologies 
• Build user-facing AI features that directly impact how businesses plan and make decisions 
• Experiment with the latest GenAI models and techniques 
• Collaborate with talented engineers, data scientists, and product designers 
• Solve unique challenges at the intersection of AI and enterprise software 
• Grow your skills in both ML engineering and full-stack development 

#LI-SP1

You’ll join the Platform & AI Enablement team within our GPTO Engineering, Orchestration, and Data organization as a Software Engineer, based in our Manchester, UK (hybrid) office. The team is responsible for building core capabilities that power our data infrastructure—enabling scalable, resilient, and intelligent systems to support enterprise-scale Business Planning Software solutions.

Your Impact

• Design, build, and ship enterprise-grade applications that serve thousands of tenants and tens of thousands of customers
• Write high-quality, well-tested code in Java and React, delivering features from idea to production in fast release cycles
• Collaborate daily with engineers, designers, and product managers to iterate quickly while keeping long-term maintainability in mind
• Apply engineering best practices in code reviews, pair programming, and design discussions, helping to raise the bar for quality
• Contribute to our API-first platform, ensuring consistency, reliability, and developer-friendly design across services
• Take pride in building software that is robust, secure, and scalable, while championing automation and CI/CD in every step of delivery
• Be an active voice in shaping solutions, bringing ideas to the table, and collaborating openly without ego.

Your Qualifications

• Hands-on software engineering experience (Java + React as core strengths)
• A proven track record of delivering enterprise-scale applications in collaborative team environments
• Strong knowledge of APIs, event-driven systems, and data-centric architectures
• Familiarity with CI/CD pipelines, automated testing, and daily release workflows
• Experience working in environments where quality, security, and performance cannot be compromised
• Excellent collaboration skills, with the ability to work across multiple teams and communicate clearly in fast-moving projects
• A genuine passion for software engineering as a craft — you code because you love it, not just as a job

Preferred Skills

• Have experience in scaling systems that support large multi-tenant customer bases
• Bring a polyglot mindset, using the right tool for the job when needed
• Enjoy mentoring junior engineers through pair programming, design input, or sharing best practices
• Thrive in fast-paced, high-velocity environments without cutting corners on quality
• Have a curiosity for new technologies and approaches, always looking for ways to improve how we build software

#LI-SP1

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM EST
• Location: This role will be performed at one location (Manchester, KY 40962)
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at a specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Job Summary:

We are looking for A-team players who want to partner with our clients in a career defining opportunity to deliver industry-leading marketing and communications work, that will create medical history.

• Our clients are looking for us to be their strategic advisors, with an agile and creative approach and have a passion for innovative science that is helping them bring a new class of medicines to market

• We encourage our staff to take risks and break new ground to deliver and innovate for clients.

• We are fiercely proud and protective of our culture; founded 18 years ago, we have retained our energy and dynamism as we have grown rapidly and globally that is resolutely focused on doing the best work for our clients.

• Our clients expect the best from us and that leads us to have high expectations, but this creates great opportunities to succeed!

Responsibilities

• Understand the client/brand strategic vision, and contribute to conversations regarding strategy

• Lead planning and preparation for client meetings, allocating roles and tasks to other team members and presenting/leading sessions in meeting as appropriate. This includes booking meetings, providing agendas and producing contact reports for all client meetings

• Take and interpret briefs from clients, identify any information gaps and plan how to fill those gaps

• Support day-to-day client contact in executing requests and delivering planned activities and materials whilst effectively managing client expectations

• Identify and anticipate client requests/issues/needs and plan accordingly

• Responsible for accuracy of all materials at all stages of development

• Build trust with client, whereby you’re seen by the client as their ‘go to’ person

• Demonstrate current knowledge on market and how this can affect clients/brands

• Establish strong internal relationships, and utilise these to seamlessly execute your role

• Display excellent interpersonal skills and coach more junior team members to learn

• Develop draft scopes of work, supplier contracts, presentations, creative briefs, and other internal/external communications

• Ensure client feedback is gathered, understood and addressed as appropriate across deliverables and with respective cross functional teams e.g. creative, tech dev, finance etc.

• Ensure that account status, including a clear indication of next steps and actions, is documented on a weekly basis and shared both internally and with client

• Willingness and ability to run client calls or meetings independently

• Manage account finances and resourcing; must be able to track budget, raise invoices and POs and allocate staffing

Required Skills & Experience

• You have a passion for brand: Getting under the skin of audiences and what makes them tick is what drives your approach in developing communications that resonate with them. Maintaining and protecting strategic vision for the brands you work on is critical to you

• You thrive in an environment that requires constant learning and innovation: Cultivate and maintain in-depth knowledge and understanding of the changing healthcare environment to guide account teams and help Real Chemistry continue to be a leader in the space

• You’re a natural leader, but love working as part of a team: Act as day-to-day representative across multiple healthcare accounts as part of an integrated team; help direct the execution of a range of multi-channel tactics for several clients

• You’re super creative: You can write compelling, engaging and fresh briefs and work with creative teams, including designers and copy writers, to develop exceptional deliverables for our clients

• You have excellent judgement and can make decisions and keep the team informed, but also know when to raise a red flag

• You have a flair for exceptional client service and managements of multiple accounts

• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail

• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration

• Able to devise and articulate solutions to problems on an ongoing basis: don’t come with problems, come with solutions

• Professional presence, performs with a sense of urgency and with a client service orientation

• Confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable

• High energy, able to effectively operate in fast-paced, growing and evolving environment

• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget

• Good understanding of brand promotion, and experience in production of campaigns and tactics to support this

• Strong written and oral communication and presentations skills

• Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint

• Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates

• Able to identify own development needs and discuss these with line manager and senior leadership

• BA or equivalent work experience required

Senior Manager – OOH Planner/Buyer – MM&D

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP650: A Leading WPP Media Brand

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.

• Develop excellent OOH solutions for clients/agencies as experience grows
• Develop a good understanding of client's sector
• Communicate well with other Kinetic markets and work with them on client cross-market requests
• Collate production requirements
• Oversee competitive analysis and post-campaign analysis
• Compile production reports
• Update internal databases
• Prepare site tour documents and logistics of site tours
• Manage Team Assistants and Account Executives – leading by example
• Identify, solve or appropriately raise client issues
• Demonstrate use of industry and Kinetic planning tools and following 4D planning process
• Collate information from vendors, updating market reports and availability
• Develop excellent knowledge of vendor activity, building relationships with Media Owners
• Deepen strong relationships and networks throughout WPP Media

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• Someone who has a good understanding of media (essential) and OOH (ideally)
• Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
• Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
• Someone who is excellent at multi-tasking
• Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
• Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
• Excellent understanding of social media and internet
• Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by Kinetic, GroupM, WPP and external providers
• Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
• Interested in getting involved in the wider Kinetic initiatives - helping with training, forums, agency initiatives and events.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

Senior Manager – OOH Planner/Buyer – MM&D

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About WPP650: A Leading WPP Media Brand

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Role Summary and Impact

We are entering a new era for OOH, one defined by significant growth, disruption and tech innovation. We want to be the agency that is leading the industry through this change. To deliver outcomes that are human, inspiring and effective.

Our company values demonstrate how we build relationships and conduct business. They are agility, integrity, innovation, passion & focus. Our world is changing and we are looking for new talent to join us. People who are excited by the possibilities ahead for OOH, that share our appetite for change, that can live our values and will help us to transform our business and the wider industry.

• Develop excellent OOH solutions for clients/agencies as experience grows
• Develop a good understanding of client's sector
• Communicate well with other Kinetic markets and work with them on client cross-market requests
• Collate production requirements
• Oversee competitive analysis and post-campaign analysis
• Compile production reports
• Update internal databases
• Prepare site tour documents and logistics of site tours
• Manage Team Assistants and Account Executives – leading by example
• Identify, solve or appropriately raise client issues
• Demonstrate use of industry and Kinetic planning tools and following 4D planning process
• Collate information from vendors, updating market reports and availability
• Develop excellent knowledge of vendor activity, building relationships with Media Owners
• Deepen strong relationships and networks throughout WPP Media

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• Someone who has a good understanding of media (essential) and OOH (ideally)
• Someone who develops positive, productive, respectful relationships with colleagues (internal) and clients (external)
• Someone who has strong organisational skills and attention to detail, follows processes well but can consider the wider picture too
• Someone who is excellent at multi-tasking
• Someone who has good numeracy, can manage budgets and is sensitive to wider commercial implications
• Someone who confidently uses internal technical tools, picks up new technology and systems well and adapts to change especially relating to digital and technical skills
• Excellent understanding of social media and internet
• Someone who is keen to grow and learn, to benefit from training in a breadth of areas led by Kinetic, GroupM, WPP and external providers
• Someone who is confident, engaging, positive and alive to possibilities; is articulate with good written and listening skills
• Interested in getting involved in the wider Kinetic initiatives - helping with training, forums, agency initiatives and events.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

#LI-Promoted

1580 - Account Director, Paid Social

Role Summary and Impact

About WPP 650 

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

WPP 650 is a bespoke agency unit within WPP, dedicated to serving the evolving communications needs of government clients. We bring together the best of WPP's talent, technology, and insights to deliver impactful, modern, and effective public communications. We are at the forefront of reimagining how government engages with its citizens.

This is meaningful work with real-world impact – the kind you can point to with pride.

We are looking for a paid social specialist to continue their career as Account Director. This person will assume day-to-day responsibility for the paid social output of a busy client account (or accounts) and will also help oversee a team of more junior staff responsible for the everyday running of the account. Experience managing a team of social specialists, preferably in an agency environment, would be of benefit. This person will also be required to develop strong relationships with clients, suppliers, and other stakeholders becoming a trusted voice for all things paid social. As such the ideal candidate is someone with extensive knowledge of paid advertising across all of the key social channels (Facebook, Instagram, Twitter, Snap, TikTok etc). 

Key Responsibilities: 

Account Directors are charged with responsibility for the day-to-day paid social output of one (or more) client accounts, with several key areas of focus. These include: 

Campaign Management 

• Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. 

• Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3^rd party optimisation/creative/measurement tools. 

• Responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by those working on the account to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary). 

• Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Leading client calls on a regular basis and supporting the wider team to present results as necessary. 

• Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary.  

• Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client. 

Client & Partner Management  

• Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy. 

• Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output. 

• Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing. 

• Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard. 

• Building and maintaining relationships with the key media partners including Meta, Twitter, Snap, TikTok, Pinterest and others. 

People Management  

• Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. 

• Working your Account Manager and the team leadership to help train and develop entry level team members. Leading by example to motivate and encourage all those with less experience on the team. 

• Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary. 

• Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community. 

• Leading the recruitment process for your immediate team and working with the head of department to assist with wider team recruitment as needed. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates. 

Operational Excellence 

• Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team. 

• Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform. 

• Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix.  

• Collaborating on thought-leadership pieces and POVs for the agency and GMS social community. 

• Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries. 

Skills and Experience

Experience working in a busy agency or client-side social team is key to this role. We are looking for a candidate who is able to display the following attributes: 

• Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint). 

• Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives.  

• Experience compiling detailed and insightful end of campaign reports & presentations. Experience managing a team to jointly compile regular client presentations (QBRs, annual reviews etc). 

• A clear a track record of working with clients and external stakeholders. Forming strong relationships is key to the role, the ideal candidate should feel comfortable presenting to clients and leading calls as required.   

• Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries. 

• Teamwork is key to this role and we are looking for someone who is collaborative, friendly, and with a can-do attitude.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Please note, this is a talent pool position, not a live role. If you are interested in future Account Management/Client Services opportunities at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more! 

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.  

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
• Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
• Clearly and effectively distill and transfer client feedback to designers, copywriters
• Prioritising workloads for the team, and escalating when needed
• Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
• Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
• Ensure success criteria are met and projects are delivered to time and to budget
• Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

• We’re open to the see different levels of experience across different sectors
• Agency experience is a plus
• Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
• Extremely organised, with the ability to manage multiple projects simultaneously
• Ability to think strategically
• Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
• Highly motivated to learn, grow and improve
• Personable, approachable demeanor and motivating team player
• Moderate understanding of production and interactive processes
• Excellent oral and written communication skills
• Ability to manage and develop client and supplier relationships
• Basic understanding of financials to effectively manage budgets

WE OFFER:

• Healthcare with Bupa or Medicash
• 26 days’ holiday exclusive of bank holidays
• Mental health support 
• Company pension scheme with The People’s Pension
• Enhanced family friendly policies
• A flexible, hybrid working policy
• Ride to work scheme 
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Role: Account Manager 

Location: Manchester (hybrid; on-site at client's offices min. 3 days/week) 

About the role: 

As Account Manager you will work closely with client's stakeholders and Oliver’s on‑site team to deliver creative and production work — with a particular focus on video content production and packaging design/artwork — ensuring work is delivered on time, on brief and on budget. 

You will report to the Account Director and be a key day‑to‑day contact for the client. The account team is a cross‑functional, collaborative unit comprising account leads, producers, project managers, designers and artworkers. This on‑site team plugs into Oliver’s global capability to bring planning, creative and production expertise to the client when required.

What you will be doing: 

Client management & service 

• Be the primary day‑to‑day point of contact for client's stakeholders on assigned projects. 

• Build and maintain strong client relationships; understand client priorities, business needs and brand guidelines. 

• Lead and participate in client status calls, production calls and workshops; set agendas and follow up with clear meeting notes and actions. 

• Present work to client stakeholders with support from the creative team; capture and manage feedback and approvals. 

Project delivery & creative production 

• Accept, review and prioritise client briefs; translate briefs into clear internal briefs for design, production and creative teams. 

• Oversee the production lifecycle for marketing assets, especially video and packaging artwork — ensuring briefs, schedules, resource allocation and quality controls are in place. 

• Coordinate with internal designers, producers, artworkers and external suppliers to deliver against objectives. 

• Escalate risks and issues early and drive pragmatic solutions to keep projects on track. 

Financial & commercial responsibility 

• Manage project forecasting, monthly budgets and financial reporting for assigned projects; support Account Director on account pipelines and budget planning. 

• Raise cost estimates, share costs with client, obtain PO approvals and manage spend tracking. 

• Maximise ROI through careful scope and budget control while supporting commercial opportunities for account growth. 

Planning, reporting & strategy 

• Maintain the brief pipeline and delivery schedules; ensure resource planning aligns with demand. 

• Produce regular reports and MI, and support QBR preparation and delivery. 

• Support the Account Director in implementing strategic account plans and identify opportunities to grow the relationship. 

What you need to be great in this role: 

• 3+ years agency account management experience (preferably with FMCG / CPG / consumer brands or Home & Personal Care). 
• Hands‑on experience managing creative production workflows, especially video production and packaging artwork / print production.
• Proven project management skills across full project lifecycles, including governance, scheduling, resourcing and risk management.
• Comfortable with budget management, cost approvals and POs; able to monitor and report on financials.
• Strong written and verbal communication, with experience creating client-facing documentation and presentations.
• Experience working with cross‑functional teams — creative, design, production, strategy — and managing client feedback loops. 

Desirable 

• Experience across digital, print, motion graphics, web or UX/UI is a plus. 
• Prior exposure to on‑site agency models or embedded agency working. 
• Familiarity with asset management workflows and production software/tools. 

Req ID: 16949

#LI-CK1 #LI-HYBRID #LI-MIDSENIOR

Temporary Full-Time | Touring | Creating Extraordinary Live Experiences

About the Role

Our team creates unforgettable live experiences enjoyed by audiences around the world. We are looking for a Touring Production Manager to join us from late April through May, and then again from late July through September, leading the on-the-ground execution of an outdoor Concert and Drone show across multiple European cities.

This role is integral to delivering a consistent, safe, and exceptional show every time we open our gates. The Touring Production Manager will own the onsite execution of each event location, from load-in, to operations, to load-out, ensuring that every detail aligns with our quality standards and guest experience expectations.

What You’ll Do

Advance & Pre-Production

• Work with our Lead Producer who will hand off the advance with venues, production vendors, local authorities, and internal teams.
• Consult with internal stakeholders providing feedback on technical and operational needs to ensure seamless execution.
• Review technical drawings, site plans, and venue specs to confirm feasibility and optimize execution.
• Build detailed production schedules covering load-in, tech, rehearsals, show operations, and load-out.
• Plan staffing, trailer movement, and logistics tailored to each market.
• Work with drones team to align with their tech departments

Onsite Production Leadership

• Serve as the primary production lead onsite, overseeing local vendors and operational components during load-in, rehearsals, show runs and load out.
• Supervise local crew, and FOH teams, fostering a positive and efficient on-site culture.
• Work with Lead Regional Producer on city-specific permitting, compliance, and documentation requirements, including onsite visits to the permitting office if necessary.
• Ensure wayfinding, signage, and guest-facing operational elements are accurate, clear, and efficiently positioned to support smooth audience movement.

With assistance from FOH Ops lead

• Support onsite merchandising operations by coordinating space needs, guest flow, and operational readiness.

With Event Manager

• Coordinate onsite inspections with fire marshals, electricians, and other local officials. 
• Ensure the safe execution of all activities through adherence to company safety guidelines and local regulations.
• Troubleshoot issues in real time, making informed decisions to maintain show quality and continuity.

Operational Excellence & Vendor Management

• Be the primary liaison for the venue, contractors, and internal stakeholders across departments.
• Manage equipment inventories, maintenance plans, and weatherization needs across all markets.
• Oversee transportation logistics, including shipping, trucking, and packing standards throughout the tour.

Tour Logistics & Reporting

• Coordinate travel, lodging, and daily workflows for yourself.

With Lead Regional Producer

• With collaboration of lead producers, track expenses, manage budgets, and escalate any variances to stakeholders.
• Produce post-city evaluations to refine processes and elevate future performance.
• Serve as the consistent bridge between on-site execution and the Fever office support teams.

What You Bring

• 5+ years in touring production, technical direction, live events, or similar, outdoor event experience preferred.
• Professional fluency in English. Knowledge of other European languages is a significant asset.
• Proven ability to lead teams in dynamic environments, manage multiple priorities, and operate under tight timelines.
• Strong understanding of event production fundamentals, including lighting, power, sound, rigging, safety, and onsite operations.
• Experience interpreting technical drawings and translating them into actionable onsite plans.
• Excellent communication and interpersonal skills, with the ability to manage relationships with clarity and professionalism.
• Comfortable traveling full-time late April-May and late July-September, and working in an outdoor environment.
• Calm under pressure, proactive, and highly organized, with the ability to anticipate challenges.
• Valid driver’s license; experience driving forklifts, vans or small trucks is a plus.

Why You’ll Love Working With Us

• You’ll travel the country delivering experiences that inspire and delight thousands of guests.
• You’ll join a collaborative, creative, mission-driven team that values innovation, ownership, and excellence.
• Your work directly impacts the quality, safety, and success of an experience seen by audiences nationwide.

Contract Details

Term: April - May and late July - September (Temporary Full-Time)
Compensation: Commensurate with experience
Travel: Required throughout the duration of the contract

About Mark43 

Mark43 empowers communities and their governments with technology that improves safety and quality of life. We build modern, resilient software that first responders and public safety agencies depend on in their most critical moments.

We are looking for an experienced Senior Software Engineer – Universal Search to help shape the future of 3^rd party search and data integration at Mark43. In this role, you’ll build and scale the systems behind our universal search platform that powers fast, accurate, and secure access to critical data across our RMS, CAD, and analytics products. You'll work on distributed systems, real-time data indexing, and modern search technologies to support life-saving decision making for our public safety users.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What You’ll Do

If you were on our team last week, you might have:

• Led end-to-end system design for a new universal search experience across RMS, CAD, and other core components, collaborating with Product and cross-functional engineering teams to ensure a scalable, secure, and user-friendly solution that spans domains.
• Extended platform configurability and connectivity to tap new search data sources using AI-powered coding tools to accelerate development while maintaining high standards for code quality.
• Reviewed pull requests for enhancements to our authorization layer and index mappings in configurations, providing detailed architectural and performance-focused feedback to improve clarity, maintainability, and system resilience.
• Acted as release manager, coordinating deployment logistics, validating release readiness, and ensuring smooth, downtime-free updates to production through clear cross-team communication.
• Owned the end-to-end delivery of a feature supporting permission-aware global search filtering, aligning closely with Product, Infrastructure, and Design from technical feasibility through post-release monitoring.
• Mentored junior engineers, pair-programmed through complex debugging sessions, and coached teammates on prioritizing technical debt while delivering roadmap commitments.
• Participated in the on-call rotation, triaged and resolved a spike in failed search queries, and led a structured Root Cause Analysis (RCA) to drive follow-up improvements in system observability and alerting.

What You’ll Need

We’re looking for a senior backend engineer with at least 4+ years of professional experience who can take ownership, lead initiatives, and operate with autonomy in a distributed systems environment.

Must-Haves:

• Proficiency in Java or TypeScript/JavaScript with strong backend development experience.
• Experience integrating and working with third-party systems to support search functionality across domains.
• Familiarity with event-driven architectures using Amazon SNS, Amazon SQS, or Kinesis.
• Strong experience with AWS services such as Lambda, API Gateway, Step Functions, S3, ECS/EKS, DynamoDB, Aurora/RDS, IAM, and CloudWatch.
• Prior experience using AI engines to increase development velocity and deliver results
• Solid understanding of indexing strategies, document schema design, and query optimization.
• Comfort working with CI/CD workflows and Infrastructure-as-Code (IaC) tools in a serverless-first, microservices-based architecture.
• Excellent written and verbal communication skills.

Nice to Have:

• Prior experience working on multi-tenant platforms or large-scale search products.
• Familiarity with public safety or regulated domains.
• Knowledge of security best practices around data access and query auditing.

People Who Thrive on Our Team Also Tend to Be:

• Mission-driven – You care deeply about building technology that improves lives and strengthens communities
• Curious and humble – You ask questions before making assumptions and actively seek feedback
• Team-oriented – You value cross-functional collaboration as a key to shipping great software
• Growth-minded – You look for ways to improve every day, even if the path isn’t always clear
• Calm under uncertainty – You’re comfortable navigating ambiguity and solving problems without a roadmap

Location:

This role is based in our Manchester, UK office and follows a hybrid work model. Team members are expected to be in the office at least three days per week to foster strong collaboration and a connected team environment.