About the Role

The Associate Quote Desk Specialist is responsible for supporting Sales in the quoting process by creating and managing complex quotes, advising on complex quoting cases, accumulating and sharing expertise with internal teams and external teams on demand.​

What You’ll Do

• Perform quoting process for all complex use cases within the established process​
• Coordinate with teams involved in complex quoting cases: sales, renewals, deal desk, licensing, others​
• Ensure proactive engagement from Sales to have all the relevant details for proper quoting​
• Maintain up-to-date knowledge on current quoting policy, licensing and pricing, processes and products ​
• Act as a knowledge center for internal and external teams on quoting process and policies​
• Propose operations processes improvements that streamline quoting process and policy to improve internal collaboration and customer experience​
• Work with management to ensure operational processes & procedures are unified across regional teams to avoid confusion amongst the teams about role responsibilities and execution.
• Other duties as assigned.

What You’ll Bring

• Bachelor’s degree​ in business, finance, or related field
• Proven Experience in B2B Environment in coordination and administrative capacity​
• Fluent English (other languages are a plus (any experience in Sales/Renewals/Licensing and Order processing will be a plus)​
• Excellent communication skills, both written and verbal​
• Ability to understand the details, attention to detail, analytical skills​
• Good logical thinking skills​
• Ability to work with a large amount of information, in multitasking mode​
• Ability to work independently with limited direction in a fast-paced environment​
• Must be high energy, motivated self-starter​
• Ability to adapt to changes in roles and responsibilities​
• Organized, Responsible, Team Player.​
• Proficient in Microsoft Office, with aptitude to learn new software and systems

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3 

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with strong technical acumen are key in this role. As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a Named Customer Success Engineer (CSE). You will respond to usage, churn, and expansion triggers from the customer health dashboard to drive adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings across the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

What You’ll Do

• Monitor data risk and vulnerabilities using telemetry and recurring touchpoints; conduct platform health checks and report trends, applying the Veeam Data Resilience Maturity Model (DRMM) to track improvements.
• Plan and facilitate success sessions and QBRs; review business outcomes and align them to product adoption; highlight ROI achieved and potential gains with additional modules or seats.
• Manage churn risk by building proactive protection plans; advocate for customers; recommend alternative products or configurations for at-risk accounts; launch CSAT surveys; coordinate customer case studies.
• Identify and articulate expansion opportunities; review consumption trends; schedule expansion checkpoints with or without Account Executive (AE) coordination; convert signals into qualified opportunities.
• Connect adoption recommendations across VDC and adjacent offerings (Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, Kasten by Veeam) to maximize resilience, visibility, and orchestrated recovery outcomes.
• Capture feedback from exit interviews for churned customers (cloud reliability, latency, user experience); synthesize learnings to improve scaled journeys and program playbooks.
• Collaborate with Sales, Marketing, and CSEs to execute scaled campaigns and journeys that increase utilization, adoption, and customer health; ensure updates are reflected in Gainsight and reporting.
• Operate within a pooled coverage model focused on Velocity and Commercial–Inside segments for customers without a Named CSE.

What You’ll Bring

• 2–5 years in Customer Success operations or Program Management, ideally within data protection or cyber-resilience solutions.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; MBA preferred with prior experience at a technical company.
• Proficiency with digital CS platforms (e.g., Gainsight), marketing automation tools (e.g., Marketo), and scaled journey execution; familiarity with CRM (e.g., Salesforce) and BI/reporting is a plus.
• Working knowledge of Veeam offerings: Veeam Data Cloud and at least one of Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, or Kasten by Veeam.
• Strong analytical skills to interpret telemetry, health scores, and consumption data; ability to translate insights into clear success plans and actions.
• Experience facilitating QBRs, building ROI narratives, and creating customer-facing artifacts (e.g., case studies, best practices).
• Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success functions.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team:

This is a pre-sales role. Our Business Development Team is the first point of contact for many of our future customers. As a BDA you would be focused on setting up introductions with our ideal customers. This position reports to the Director of Business Development and will work closely with our Inside Sales Reps (ISRs) and Field Sales Reps (FSRs) in the territory.

We're looking for people who are excited to own their "business" (within your respective territory). If you're keen on discovering the perfect buyer, crafting messaging that gets attention, and making connections between people, then this is the perfect role for you. Although it's not always the case, ideally this role will prepare you to become a full-cycle Salesperson (i.e. a closer).

As a Business Development Associate, you’ll enjoy the benefits of ongoing training, mentorship, career/life coaching, and guidance. It is a great way to jumpstart a career in cybersecurity/SaaS sales and the skills you develop are applicable across any number of disciplines.

About the Role:

This role is focused on sourcing our next sales opportunity. As such, you will be speaking with a lot of people, over the phone, email, or social media (LinkedIn). Our ideal candidate has a knack for recognizing patterns and applying those ideas to broader scenarios. For example, uncovering ideal prospects to reach out to based on Buyer Persona training. 

Responsibilities:

• Book Meetings
• Qualify Inbounds
• Lead Gen. Outbound / Pipe generation
• Evangelize the product
• Keep Database Clean
• Crush phone and email activity 
• Work with Marketing and Channel teams on ad hoc projects
• Master your tools (softwares)
• Research prospective organizations that can benefit from Security Scorecards cloud based software solutions
• Identify decision-makers in those organizations

Required Qualifications:

• 1-2 years of experience in sales development, lead generation, or business development in B2B/SaaS environments
• Track record of consistent and effective sales development performance
• History of creative, persistent, and effective outbound sales lead follow-up messaging
• Excellent communication, discovery, and presentation skills to connect with and persuade senior level decision makers
• Strong attention to detail, organizational skills, and multitasking ability 
• Proficiency and experience using Salesforce.com, Outreach, and LinkedIn

Preferred Qualifications:

• Must be a self-starter, be comfortable with limited supervision, and have solid problem-solving skills
• Effective researcher to find new prospects
• Tech savvy and extremely comfortable navigating new software
• Sees feedback, coaching, and improvement
• Works with urgency 
• Positive, warm, and inviting attitude with a “no challenge is too great” mentality

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

The role works within Retail Services, focused on driving growth in assigned markets by acquiring new clients and retaining existing ones.

Your EDGE Assignment/You Will

• Responsible for conversion performance.
• Responsible for end-to-end client’s conversion experience to increase NTC conversion rate.
• Responsible for proactively touching all leads as early as possible and for improving engagement rate. 
• Responsible for high quality conversion that organically extends to 2nd deposit and quality trading.
• Handle client complaints in accordance with established internal policies and deliver compliance approved responses to clients when requested. 
• Solve customer’s various challenges for the first-time trade, including, not limit to, registration, verification, deposit, and terminal usage.
• Work closely with all internal stakeholders to improve onboarding experience of the customer and improve lifetime customer experience.
• Responsible for retention and churn performance.
• Responsible for end-to-end client’s retention experience to decrease churn rate and to increase lifetime value.
• Responsible for proactively touching all customer segmentations in strategic way to maximise entire customer portfolio – Productivity management.
• Responsible for increasing customer lifetime value by providing most adequate offer to customers – Nurturing.
• Responsible for reactivating the dormant customers in the market.
• Actively working with marketing department to develop effective marketing campaign to decrease churn rate and to increase customer lifetime value.
• Understand entire customer lifetime journey and partner lifetime journey.
• Work closely with other teams in commercial to provide coherent customer experience across customer’s lifetime journey.
• Adhere compliance and risk guidelines while making sure excellent customer experience.
• Proficiency in written and spoken Thai, as well as in the primary language(s) of the market assigned to support, to ensure effective communication with customers and stakeholders.
• Undertake any other tasks or responsibilities assigned in support of business needs

Are you the one?

• Native Thai speaker with strong English communication skills
• Proven experience in cold calling, outbound sales, or telesales (B2C experience preferred)
• Working knowledge of financial markets and trading, or a strong passion to build a career in FX, CFD, and crypto trading
• Ability to work effectively both independently and as part of a diverse, global team

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year.
• Health Insurance
• Quarterly allowance benefit giving flexibility to choose how to support your health and lifestyle

Axi's interview journey

• First round of Interview with Talent Acquisition team (45 minutes).
• Second round of Interview with Hiring Manager (1 hour).

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Do you have what it takes to be part of the aTEAM?

aCommerce is currently looking for a-class individuals who can enable brands to become high-performing businesses. Our goal is to help brands achieve optimum performance and reach their targets!

If you are someone passionate about e-commerce -- an individual with the right skills, passion and commitment to bring brands to the next level, then you might just be the person we are looking for. Join the aTEAM as an Associate Key Account Manager!

As an Associate Key Account Manager, you will be the client's main POC leading the end-to-end process, which includes cross-functional activities involving both internal and external stakeholders. You will also be responsible on developing strong relationships with brands, marketplaces and other channels to drive business growth.

Specifically, this role will be:

• Managing fast-growing e-commerce sales of large brands (such as Nestlé, L'Oréal, Ray-Ban, AIS, etc.) through online marketplaces (Shopee, Lazada, Zalora, 11 Street, LINE, etc.) and their own webstores
• Designing and implementing high impact promotion campaigns to increase clients' sales
• Ensuring optimal product presentation and visibility on all online channels
• Advising clients on their Ecommerce strategy, in relation to merchandising, promotion planning and marketing activities
• Coordinating with internal (tech, warehouse, marketing) and external parties (marketplaces)
• Potential to evolve to category role with management responsibility

Profile: The ideal candidate should be agile with high drive for results, strong inter-personal skills and is strategic. The role will also require a combination of financial acumen, business development and account management skills:

• 2+ year working experience in e-commerce or International Brands (Marketing, commercial/account management roles)
• Ability to work independently with high level of responsibilities, including direct relation with clients' persons-in-charge
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tools
• Ability to work in a fast-moving environment
• Fluent English
• Fresh graduates are welcome!

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About aCommerce

aCommerce is the leading e-commerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal and Unilever.

Founded in May 2013, aCommerce has over 1,000 staff across offices and fulfilment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.