What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

About The Role

The Senior Associate, Finance (Financial Reporting) supports the financial reporting, consolidation, and regulatory compliance functions within a fast-growing FinTech environment. This role ensures accurate and timely reporting while navigating complex financial products, digital transactions, and evolving regulatory requirements.

Key Responsibilities

• Prepare monthly, quarterly, and annual financial statements in accordance with IFRS. 
• Perform variance analysis and provide insights on revenue streams (e.g., transaction fees, interest income)
• Ensure accuracy and integrity of high-volume digital transaction data (e.g., payments, wallets platforms)
• Support regulatory reporting requirements (e.g., submissions to central banks or financial authorities)
• Assist in preparing reports for stakeholders & day-to-day operations and team management. 
• Work closely with Product, Operations, and Tech teams to understand financial data flows
• Manage and execute ad hoc assignments, strategic initiatives, and cross-functional projects as directed by management
• Supervise and guide team members to ensure performance targets are met
• Monitor workflow, productivity, and quality of output. 
• Identify and implement AI-driven tools to automate repetitive reporting tasks, enhance the analysis of high-volume digital transaction data, and improve the overall efficiency of the finance function.

Qualifications & Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• Professional certification (e.g., CPA, ACCA, CA) preferred
• 4–7 years of experience in financial reporting, preferably in FinTech, banking, or audit
• Strong knowledge of IFRS (experience with financial instruments is a plus)
• Familiarity with digital payments, lending, or blockchain-based products is advantageous
• Experience with ERP systems and data tools (e.g., SAP, Oracle, SQL, Power BI) - Preferred
• Strong analytical mindset with ability to interpret large datasets
• High attention to detail in a fast-paced, high-growth environment
• Tech-savvy mindset with an interest in using AI productivity tools to streamline financial workflows, improve data accuracy, and support faster decision-making in a high-growth environment.

Key Competencies

• Financial reporting & consolidation
• Understanding of FinTech business models (payments, lending, wallets)
• Regulatory compliance awareness
• Data analytics and automation mindset
• Cross-functional collaboration (Finance + Tech + Product)

Reporting Line

Reports to: Associate Director

The opportunity:

The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be char

Scope of Duties:

• To execute end-to-end shipments handling (FCL, LCL, Export, Import), including booking, documentation, and milestone updates, ensuring key performance indicators are met.
• To create/manage the shipment details and maintain high data quality, ensuring that all systems are kept up to date promptly.
• To coordinate and communicate directly with all involved stakeholders to ensure shipments are on time based on the customer promise.
• To monitor, troubleshoot and escalate exceptions or discrepancies as required to ensure smooth operations at origin and destination
• To address root causes proactively and notify relevant person to prevent the recurrence of service gaps.
• To analyze operational data and provide reports to management with actionable insights.

What you will need:

• BA/BS degree in Supply Chain Management, Logistics, or related field.
• Minimum 2-5 years of experience in professional logistics, freight forwarding, ocean operations (Seafreight knowledge is a plus)
• Language requirements: Bahasa Malay + English + Mandarin
• Experience or Exposure to handle special cargo (reefer, DG, oversized) will be an advantage
• High attention to detail and accuracy in documentation, billing, and data entry
• Effective communication and interpersonal abilities
• A proactive, organized team player who thrives in a fast-paced, collaborative environment.

As a Senior Solutions Engineer (Channel), you will expand SentinelOne’s technical sales presence across ASEAN, Hong Kong, and Taiwan by leading technical enablement, knowledge transfer, and evangelism within the partner community. You will support the full partner sales cycle—including demos, PoCs, and competitive intelligence—while training partners to effectively sell and launch SentinelOne-based solutions. By collaborating with partners, field sales, and internal SE teams, you will align with partner business models to identify and capture high-value opportunities through our cybersecurity platform.

What will you do? 

• Primary responsibilities can be broken into three main facets within the partner community.
• Relationship management
• Technical enablement
• Tech Marketing/sales activities
• Visit local/regional partner offices with regular cadence
• Attend and coordinate offsite social events with partners
• Attend internal sales and sales engineering calls
• Facilitate meetings with SentinelOne field sales and sales engineers and partner resources
• Support sales cycle of SentinelOne products to new partner prospects through demos, POCs, etc.
• Introduce partner sales and technologists to technology
• Deliver roadmap and product updates
• Train for demos and proof-of-concepts (POC)
• Provide regular market updates including competitive intelligence
• Set up regular best practices and how to sessions
• Enable partners to develop, launch and support S1 based Solutions

What Skills and Knowledge Will You Bring?

• Minimum 4 years pre-sales working expertise on one of the following technical topics: Cloud computing (private, public, hybrid) , Endpoint Protection / EDR, OT-IoT, Cloud SIEM solutions, Security Operations, IR, Mobile Security.
• Strong client facing skills (incl. C-level) and a successful track record of engagement management
• Having excellent technical Presentation Skills
• Fluency in English is a requirement for this role and a Second language in Thai, Chinese, and/or Bahasa is an advantage.

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

MoneyHero is looking for a highly motivated and customer-oriented individual to join our Customer Operations team as a Customer Service Executive. This role primarily involves handling customer inquiries and providing excellent service to our Hong Kong customer base through email, chat and phone support channels. The ideal candidate will have strong written Cantonese communication skills, a passion for problem-solving, and a commitment to customer satisfaction.

The Executive, Customer Service will be responsible for:

• Promptly and accurately respond to customer inquiries via email, chat and phone platforms.
• Effectively resolve customer issues and complaints to ensure a positive customer experience. 
• Provide clear and concise information about MoneyHero's products and services.
• Escalate complex inquiries or complaints to the appropriate department or supervisor.
• Maintain accurate records of customer interactions and inquiries.
• Adhere to company policies and procedures regarding customer service.
• Contribute to the development and improvement of customer service processes.
• Collaborate with team members to achieve department goals and objectives.

In this role, we are looking for someone with:

• Fluency in written and spoken Hong Kong's Cantonese is mandatory.
• Good written and verbal communication skills in English.
• Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries.
• Proficiency in using customer service software and tools.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Positive and professional attitude.
• Ability to work independently and as part of a team.

Good to have:

• Familiarity with Hong Kong’s financial services industry.
• Experience using Zendesk as ticketing tool

#MoneyHeroGroup #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Procurement team plays a critical role in sourcing and managing digital rewards across key Asia markets.  We ensure a strong, competitive catalog of incentives by partnering with leading brands, platforms and retailers, enabling the business to deliver compelling rewards to customers at optimal cost and value.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a Senior Associate, Procurement to lead sourcing, negotiation, and supplier management for digital rewards across Singapore, Hong Kong, Taiwan and the Philippines. This role is focused on building a high-quality, market-relevant rewards portfolio by securing competitive commercial terms with global brands, digital platforms and regional partners.  The ideal candidate brings strong regional procurement experience across digital rewards ecosystems, including e-vouchers, gift cards, loyalty currencies (i.e. miles) and digital assets (i.e. stablecoins).

The Senior Associate, Procurement will be responsible for:

Strategic Sourcing (Digital Rewards)

• Develop and execute procurement strategies for digital rewards, ensuring competitive pricing and strong market relevance.

Supplier Negotiation & Management

• Lead commercial negotiations with global brands, digital platforms, and regional partners to secure best-in-class pricing, margins, and exclusive offers.  Build and maintain long-term supplier relationships.

Market & Category Expansion

• Identify and onboard new digital reward partners to expand and localize the rewards catalog across target markets, ensuring alignment with customer preferences.

Regional Procurement Optimization

• Drive procurement KPIs including cost savings, margin improvement, supplier performance, and contract optimization across all four markets.

Cross-functional Collaboration

• Partner closely with the marketing, product, and finance teams to align reward sourcing with campaign needs, customer demand, and business objectives.

Procurement Operations & Governance

• Ensure accurate documentation of procurement activities, including contracts, pricing structures, and supplier performance tracking.  Maintain compliance with internal procurement policies.

Project Management

• Lead the evaluation and onboarding of new digital reward platforms and design, implement, and standardize procurement processes to support these initiatives.

In this role, we are looking for someone with:

• 3-5 years of procurement experience, preferably in digital rewards, e-commerce, fintech, or loyalty programs.
• Proven track record in negotiating with regional or global brands for digital products (i.e. Apple, Grab, Telco, or e-wallet platforms)
• Strong network of suppliers across Singapore, Hong Kong, Taiwan and the Philippines.
• Experience managing multi-market procurement strategies and supplier portfolios.
• Demonstrated ability to drive cost efficiency, margin improvement, and supplier performance.
• Strong analytical and problem solving skills with a data driven approach.
• Excellent stakeholder management and communication skills across cross-functional teams.

#MoneyHero #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Rewards Operations Team plays a critical role in ensuring the seamless and timely delivery of rewards and incentives to our valued customers. As a member of the Rewards Operations Team, you will be responsible for managing the end-to-end process of reward fulfillment, maintaining inventory, and providing exceptional customer service.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, Remote working arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Rewards Operations will play a crucial role in ensuring our customers receive their rewards efficiently and effectively. You will be responsible for managing the end-to-end fulfillment process, from coordinating with the procurement team to handling customer inquiries and resolving issues. This role requires a meticulous eye for detail, excellent organizational skills, and a customer-centric mindset.

The Associate, Rewards Operations will be responsible for:

• Support the end-to-end rewards fulfillment process, ensuring timely and accurate delivery of rewards to customers.
• Build and maintain relationships with vendors and redemption centers, ensuring timely delivery and quality of rewards.
• Track and update inventory levels, flagging low stock and supporting the Procurement team to maintain adequate supply.
• Collaborate with the Customer Service team to address inquiries and resolve escalations related to reward fulfillment within SLAs.
• Maintain fulfillment performance data and assist in generating reports to provide operational insights.
• Assist in identifying areas for optimization to enhance efficiency and customer satisfaction.
• Ensure fulfillment processes align with company policies and applicable regulations.
• Work with teams such as procurement, marketing, and customer service to ensure smooth operations.
• Provide support for weekly team updates, KPI tracking, and resolving blockers as needed.

In this role, we are looking for someone with:

• Experience: Minimum of 1-2 years of  experience in business administration, operations, or a related field.
• Fluency in written and spoken Hong Kong Cantonese is a must to work with local stakeholders in Hong Kong, along with strong English communication skills.
• Strong Microsoft Excel and Google Sheets skills to handle data
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Experience in using fulfillment and inventory management software.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proven ability to work independently and remotely, with strong self-discipline and time management skills.
• Embraces a startup culture and thrives in a fast-paced environment, taking initiative and ownership of tasks.
• Highly organized with meticulous attention to detail.
• Excellent verbal and written communication skills.
• Collaborative and flexible approach to work, able to contribute effectively as part of a team.
• Effective problem-solving skills, including decision-making, time management, and prioritization.

#MoneyHeroGroup #LI-RR1 #LI-Remote

Job Title: Enterprise Account Executive 

Location: Malaysia

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

As a Enterprise Account Executive, you will have ownership of all elements of bookings growth in new and existing accounts in Malaysia. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.  

What You'll Do:

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth, working with large enterprise accounts
• Present Rubrik, Inc. solutions within complex data center design environments
• Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

Experience You’ll Need:

• 10+ years Tech sales experience (selling either IT Infrastructure or SaaS – ideally both)
• Consistent track record of landing net "new logos"
• Strong track record of performance selling to Enterprise companies
• Track record of net new business logos via self-sourced pipeline generation activities
• Understands & has used MEDDPICC as a sales qualification and execution tool
• Understanding and experience working with the channel
• Highly driven, goal-oriented "get it done" attitude
• Experience selling a complex solution

Above all, you will have the ability to operate in a fast-paced, changing environment, self-starter, and operate in a highly matrixed organization. Demonstrate Rubrik’s RIVET values and be a role model, collaborating effectively and creating a positive environment.

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven Senior Executive, People Operations, based in Malaysia. This role plays a key part in supporting payroll and HR operations for Malaysia and Singapore, ensuring accuracy, compliance, and a great employee experience. You’ll also help manage local office administration and collaborate on regional initiatives.

The Senior Executive, People Operations will be responsible for:

Payroll & Compliance (Malaysia & Singapore)

• Manage end-to-end payroll processes for Malaysia and Singapore, ensuring timely and accurate execution in collaboration with Multiplier and internal stakeholders.
• Oversee monthly payroll processing, including base salary, variable components, statutory deductions, and off-cycle payments, with a strong focus on accuracy and confidentiality and update employee records in line with local requirements, ensuring alignment between HR systems and payroll data.
• Administer employee benefits such as insurance, allowances, and statutory contributions in accordance with company policy and country-specific laws.
• Manage work pass applications and renewals for Singapore, including Employment Pass (EP), S Pass, and Dependant Passes, in coordination with relevant authorities and internal teams.
• Ensure full compliance with statutory regulations, including but not limited to:
• Malaysia: EPF, SOCSO, EIS, and PCB
• Singapore: CPF, IRAS, and MOM requirements
• Process final payments for resigning employees, including pro-rated salary, leave encashment, and tax clearance where applicable.
• Respond to employee queries related to payslips, statutory contributions, offboarding payments, and other payroll-related matters in a timely and professional manner.
• Coordinate closely with Multiplier on payroll calendars, monthly employee data updates, and accurate documentation submission to ensure smooth payroll execution.

Employee Lifecycle Support

• Prepare and maintain accurate employee records, offers, contracts, and related documentation in Workday, ensuring data integrity and timely updates across the employee lifecycle.
• Coordinate end-to-end onboarding and offboarding processes, including IT access setup, workspace allocation, equipment distribution/return, and orientation coordination to ensure a smooth employee experience.
• Assist in the administration of probation reviews, contract amendments, internal transfers, and other employment changes, including preparation of relevant letters and system updates.
• Ensure all statutory and compliance-related filings are submitted accurately and on time, including documentation for audits or regulatory requirements.
• Provide operational support during performance review cycles, including data consolidation, system input, and coordination with managers and HRBPs for compensation planning and employee movement tracking.

Office & Vendor Administration (Malaysia ad-hoc)

• Manage day-to-day office needs: pantry, stationery, courier, and vendor coordination
• Liaise with building management for facilities, security, and maintenance
• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrollment, changes, and claims related to company-sponsored insurance plans, wellness programs, and other employee benefits, ensuring clear communication and timely support.
• Maintain accurate records of benefits eligibility, entitlements, and utilization in accordance with local regulations and internal policies for both Malaysia and Singapore.
• Liaise with insurance brokers, third-party administrators, and wellness vendors to resolve claims-related queries, track service issues, and enhance employee experience.
• Monitor benefit plan usage, flag anomalies, and support periodic reviews to ensure competitiveness, compliance, and operational efficiency.
• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday, ensuring consistency across platforms by aligning changes with external systems such as Multiplier.
• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.
• Support internal and external audits, compliance checks, and HR reporting requirements by ensuring documentation and records are properly organized, complete, and accessible.
• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.
• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role, we are looking for someone with:

• 3–5 years of experience in HR operations or payroll, ideally in a regional or cross-border role
• Solid knowledge of MY & SG payroll, statutory filings, and EOR platforms (Multiplier experience is a plus)
• Strong proficiency in Excel, including use of formulas, pivot tables, and functions for reconciliation and reporting
• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools
• Strong attention to detail, organization skills, and ability to multitask
• Excellent communication skills and comfort working across teams and time zones
• A proactive, service-oriented mindset with a focus on continuous improvement

#MoneyHeroGroup #LI-BP1 #LI-Remote

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Executive, Implementation & Activation  

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-promoted

Role Summary and Impact 

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients. 

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career. 

This is a hands-on execution role responsible for supporting the day-to-day activation, optimisation, and reporting of paid media campaigns across social and search platforms. You ensure campaigns are set up correctly, monitored closely, and optimised effectively, while delivering accurate reporting and actionable insights.  

Work closely with your Senior Executive and Performance Manager, you will build foundational excellence in campaign operations within luxury's brand portfolio. 

Key Deliverables 

• Daily campaign monitoring logs and pacing updates. 

• Weekly performance summaries for internal and client WIP calls. 

• Campaign QA checklists ensuring zero-error setup. 

• Weekly reporting reports with data accuracy checks. 

• Support for post-campaign reports (PCRs) and test summaries. 

Success Measures 

• Zero-error campaign setup and launch. 

• Timely and accurate reporting across all assigned campaigns. 

• Proactive identification of delivery risks and performance anomalies. 

• Consistent execution quality across markets and platforms. 

• Positive contribution to team knowledge-sharing and operational improvement. 

Skills and Experience 

• 0–1 year of experience in digital media, paid performance, or media agency environment; fresh graduates with strong internship experience welcome. 

• Foundational knowledge of social and search advertising platforms (Meta, TikTok, Google Ads). 

• Strong attention to detail with high standards for accuracy in data and reporting. 

• Proactive communicator who flags issues early and follows through on actions. 

• Ability to manage multiple tasks across clients and markets in a fast-paced environment. 

• Curiosity about the digital media landscape and eagerness to learn. 

• Interest in luxury and premium brands is a plus. 

• Empowered to bring your authentic self to work, contribute to great teamwork and be a great human being. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-promoted

Job Title: Manufacturing APS Engineer Analyst
Location: Bayan Lepas, Penang, Malaysia (Hybrid – 50% Office / 50% WFH)
Employment Type: 1-Year Contract (Renewable up to 3 Years)
Openings: 3
Joining: Immediate to 1 Month (up to 2 Months can be considered)

About the Role

We are hiring Manufacturing APS Engineer Analysts for a leading global client in Malaysia. This role is ideal for professionals with experience in Advanced Planning & Scheduling (APS) systems, manufacturing operations, and business systems analysis.

The selected candidates will work closely with cross-functional teams and stakeholders across Germany, China, and Malaysia, supporting planning, scheduling, and operational excellence initiatives.

Key Responsibilities

• Act as a Business Systems Analyst / Systems Owner for APS applications in a manufacturing environment.
• Analyze business and factory production requirements and translate them into system/process improvements.
• Support planning and scheduling operations using APS tools and best practices.
• Coordinate with production, supply chain, engineering, and operational teams to ensure smooth system usage.
• Liaise with global stakeholders across Germany, China, and Malaysia.
• Troubleshoot system/process issues and drive continuous improvement initiatives.
• Ensure alignment between business operations and enterprise manufacturing systems.

Required Skills & Experience

• Experience working with Advanced Planning & Scheduling (APS) systems in manufacturing environments.
• Strong background as a Business Systems Analyst, Functional Analyst, or Systems Owner.
• Good understanding of enterprise manufacturing setups, factory operations, and production planning.
• Strong stakeholder management and business-facing communication skills.
• Excellent English communication (written and verbal).
• Ability to work with multicultural/global teams.

Preferred Skills

• Ability to speak Mandarin (preferred due to regular coordination with China teams).
• Prior experience in semiconductor, electronics, or high-volume manufacturing industries.
• Exposure to SAP / ERP / MES integrated environments is an advantage.

Work Location & Flexibility

• Primary location: Bayan Lepas, Penang.
• Hybrid work model: 50% office / 50% work from home.
• Penang-based candidates may work from Georgetown or Kulim office, with visits to Bayan Lepas office when required.

Preference

• Local Malaysia / Penang-based candidates preferred.

How to Apply

Please share your updated resume to: madhava.mallela@neweratech.com / Shabnambanu.Varshani@NewEraTech.com 

Why we're hiring:

JOB PURPOSE :

• The Finance Operations Manager supervises the RTR team, ensuring accurate and timely recording, collection, and processing of all general accounting and reporting, fixed assets, statutory accounting, bank transactions, direct and indirect tax transactions while adhering to Group and Company policies and procedures. The role also oversees RTR related projects for process improvement.
• Responsible for the overall management and operations of the RTR function, ensuring quality delivery of services and in a timely manner while adhering to standards, policies and procedures of WPP Group, Operating Companies and WPP SSC MY.

What you'll be doing:

KEY RESPONSIBILITIES:

• Ensure the team’s accurate and timely delivery of general accounting and reporting, fixed assets, statutory accounting, direct and indirect tax activities (i.e. journal postings, GL maintenance, report preparation, reconciliations, tax submissions, etc.) in accordance with SLAs.
• Manage and coordinate the reconciliation of the respective systems. Review the closing reports (flash, actual, SOX) to ensure the reports are completed in accordance with Group Policies and Procedures (including WPP Policy Book, policies and procedures published in InsideWPP, etc)
• Provide RTR related advice and information to staff across the organisation as and when required.
• Regularly monitor and resolve outstanding issues that have been escalated, or further escalate to the necessary parties.
• Familiar with ICFR controls, update RCM (Risk Control Matrix) & communicate change to OpCo when required. Ensure processes are in compliance with ICFR
• Liaise & collaborate with internal/external stakeholders as and when necessary.
• Coordinate Service Review Meetings with OpCo’s and teams on a periodic basis
• Implement best practices and proactively identify, propose and implement continuous improvement opportunities in existing processes within the team.
• Lead & drive process changes within RTR functions
• Plan and manage transition of work from new agencies or countries into SSC MY
• Set KPI for the team and ensure KPI is met
• Perform people management responsibilities, which include planning & assigning tasks, team performance appraisal, coaching & development & involve in hiring.
• Maintain a good stakeholder management with OpCo and across different departments within SSC MY

What you'll need:

QUALIFICATIONS & EXPERIENCE :
• A Bachelor's Degree in Finance, Accounting or related field, and professional qualification (ACCA/CPA/MIA etc.)
• Minimum of 10 years of experience in General Ledger operations
• Minimum of 5 years of supervisory experience
• Shared service centre experience
• Experience in using ERP system • Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1

 KEY COMPETENCIES:
• Good communication skill and able to communicate effectively in English
• Technical knowledge in financial accounting principles, processes and accounting standard such as IFRS.
• Excellent analytical and problem-solving skills
• Strong interpersonal and people management skills
• Collaborative: Work with various functions
• Innovative: Ability to link system requirements to business processes and outcomes.
• Ability to demonstrate and deliver to required extents of the WPP Values listed below:
- OPEN
- Optimistic
- Extraordinary

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Onsite

Why we're hiring:

JOB PURPOSE : 

The Collection Specialist is responsible for managing and collecting outstanding accounts receivable from clients. This role involves communicating with customers to resolve payment issues, negotiating payment plans, and ensuring timely payments while maintaining positive client relationships. Leading up any escalation issue and resolving disputes with cross function team and stakeholders. 

What you'll be doing:

KEY RESPONSIBILITIES : 

• Monitor accounts receivable aging reports and follow up on overdue accounts.
• Contact customers via phone, email, or written correspondence to secure payment.
• Investigate and resolve payment delays, billing disputes, and account discrepancies.
• Analyse customer payment history and assess potential credit risks. 
• Prepare reports on collection status, cash flow forecasts, and delinquency trends. 
• Collaborate with internal and external stakeholders to address account issues. 
• Recommend accounts for escalation, payment plans, or write-offs as needed. 
• Ensure compliance with internal credit policies, legal requirements, and regulatory standards. 
• Point of escalation. 
• Support process improvement initiatives to increase collection efficiency. 
• Maintain accurate documentation of collection activities and customer interactions. 
• Maintain accurate records of collection activities and customer interactions 
• Update account status and document all communications in the system 
• Collaborate with internal departments (e.g., billing, sales, customer service) to resolve issues 
• Ensure compliance with company policies and legal regulations related to debt collection 
• Prepare reports on collection status and aging accounts and month end closing. 

What you'll need:

QUALIFICATIONS & SKILLS : 

• Bachelor’s degree in finance, Accounting, Business Administration, or related field. 
• Proven experience in collections, accounts receivable, or credit control. 
• Strong analytical and problem-solving skills. 
• Excellent communication and negotiation abilities. 
• Proficiency in MS Excel and financial systems (SAP, Oracle, or similar). 
• Ability to manage multiple priorities and meet deadlines. 

PREFERRED ATTRIBUTES : 

• Attention to detail with a high level of accuracy.
• Strong interpersonal skills to manage customer relationships professionally. 
• Results-driven mindset with focus on reducing past due percentage. 
• Ability to work independently and as part of a team. 

EDUCATION AND EXPERIENCE : 

• Diploma or Degree in Finance & Accounting or a related field with a relevant mix of qualifications and experience 
• 3-5 years of relevant experience in a shared service environment  
• Attention to Detail- Ability to maintain a high level of accuracy in preparing and entering information into the AR System 
• Ability to handle high-volume tasks and able to adapt the complex work environment 
• Time management and Organization skills 
• Able to communicate and work within a team environment 
• Basic knowledge of fundamental accounting concepts, practices, and procedures 
• Having shared service centre experience is preferred 
• Knowledge of SOX Compliance norms relating to the process 
• Experience in using ERP systems is an added advantage 
• Excel skills mandatory 
• Familiar with Office 365 

COMPETENCIES SKILLS : 

• Fluent in written and spoken English 
• Strong interpersonal & Customer service skills 
• Teamwork - Able to communicate and work within a team environment 
• Proactive – Time management, Business Acumen, and Manage Customer Expectation 
• Analytical & Problem-Solving Skills 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Digital Product Owner

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

Role Overview

This role holder is accountable for the end to end product management of Payments & Transfers capabilities and features. The Payments & Transfers team designs, builds and manages global browser, mobile and staff channels capabilities enabling our customers to manage their payments domestically and internationally, all over the world.

The role covers a wide range of product capabilities across our Client's Wealth & Personal Banking business including domestic and international account to account transfers, domestic and international payments to others, payee and biller management. You will be part of and key to orchestrating the activities of cross functional teams (composed of analysts, designers, UX writers, scrum teams) across different locations operating in a lean agile product development environment. Working with in market teams and global teams, you will define and create product capabilities that delight customers and satisfy a complex compliance and regulatory agenda.

We’re looking for a high calibre, enthusiastic & customer focused product owner, who has experience delivering great products and experiences across multiple channels, for retail products. 

Key Responsibilities

• Be passionate about customers, both internal and external. You’ll enjoy connecting with them, to understand their needs and working with them to design the best customer experiences.
• You’ll lead on market and customer discovery efforts, to understand customer needs to drive the long term vision for your product, using a range of research points to understand needs and opportunities.
• You’ll ensure the global product journey is aligned with the commercial needs of the market, and adequate flexibility-control is left with site for BAU campaign operations, while also ensuring scalability of the product for a multi-market delivery
• Act as product owner for one or more product features, designing and driving delivery for customer experiences that are intuitive and scalable across the globe. Leading for your product, and across the wider product owner team(s), quarterly reviews of the vision, strategy and roadmap.
• You will deliver against a product roadmap and vision to meet and exceed customer and business outcomes. You will collaborate with the cross functional team and with your stakeholders to successfully deliver on the portfolio/product vision, understanding the importance of a minimum viable product, whilst not losing sight of opportunities for journey and delivery optimisation as the product scales.
• You’ll take an ‘Idea’ through discovery, design & development to ‘Done’ through collaboration with Payment & Transfers Product & Proposition product owners & the across the wider team to shape the end-to-end customer experience
• Use product management best practice to enable your product area to meet its OKRs (objectives and key results).
• Have a focus on customer personalisation and engagement; identifying and owning initiatives to personalise the experience for your products, to drive deeper engagement and commercialisation.
• Build strong partnerships with Markets, Transformation and Technology teams to deliver at pace and create an environment where teams thrive, working closely with cross-functional teams to ensure that all the right resources are aligned to ensure success, and everyone understands the priorities and end state vision of your product.
• Be a key member within the multi-disciplined Payments & Transfers team (Product Managers, Analysts, Design & UX Writers); exhibiting product management best practices and going the extra mile to delight our customers with amazing journeys.

SKILLS AND EXPERIENCE

• Experience of optimising on customer satisfaction, journey quality and consistency and revenue growth, across multiple channels with a focus on digital channels
• Experience leading on new product development and commercialisation, ideally with experience across digital and non-digital channels
• Proven experience in product management, working with cross functional teams in an agile development process. 
• Preferred experience in Payments or related products within a banking or Fintech environment
• Proven experience working with Confluence/Jira/Rally or similar product management tooling
• Passionate about customer experience and engagement
• Advocate of Design Thinking to take an idea to ‘done’
• Strong strategy, analytical and problem solving skills
• Experience translating business strategy and analysis into consumer facing digital products
• Team leadership & people management skills
• Strong thought leadership and influencing skills

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Manager, Cross-Channel Implementation & Activation is a senior delivery role responsible for the overall quality, consistency, and strategic direction of implementation planning and campaign activation across a larger client portfolio. Working within a pod structure, you operate with a high degree of autonomy — owning the end-to-end campaign workflow, setting the standard for implementation best practice, and serving as the escalation point for complex delivery challenges within your pod.

You work closely with your Director and collaborate across client servicing, planning, and specialist teams to ensure every campaign is planned with rigour, activated with precision, and reported with clarity. Your seniority is reflected not through layers of management but through the depth of your expertise, the scale of your accountability, and your ability to drive quality and innovation across a broader portfolio.

Responsibilities

Brief Management & Planning

• Review incoming briefs from the client servicing team, ensure all gaps and questions are addressed, and confirm the brief is ready for planning.
• Lead the end-to-end implementation planning process across the portfolio — overseeing Senior Executive output, reviewing plans at each stage, and ensuring strategic alignment throughout.
• Serve as the quality gate on implementation plans before they are shared with client servicing for client distribution — ensuring accuracy, strategic cohesion, and consistency with agreed objectives.
• Receive consolidated client feedback, direct plan revisions with the Senior Executive, and ensure updated plans are returned promptly to client servicing.
• Communicate plan approvals from client servicing to the Senior Executive and ensure the team is ready to move to build.
• Set and continuously refine implementation planning standards and frameworks across the pod, ensuring a consistently high-quality approach.

Campaign Build, Activation & QA

• Receive campaign structure from client servicing, ensure the team is fully briefed, and confirm SLA timelines are in place and achievable.
• Maintain oversight of campaign build progress, staying informed of any risks to delivery or timelines and acting swiftly to resolve them.
• Check budgets across all active campaigns to ensure full alignment with the approved media plan before going live.
• Conduct final QA review and sign-off on all campaign builds before previews are passed to client servicing for client review.
• Receive client approval or feedback from client servicing, coordinate all required changes with the team, and confirm final campaign activation.
• Serve as the escalation point for complex QA issues, activation discrepancies, or delivery challenges within the pod.

Optimisation & Performance

• Maintain a portfolio-level view of campaign pacing, performance, and delivery risks — proactively identifying issues and directing the team to address them.
• Lead in-flight optimisation decisions across accounts, ensuring campaigns are consistently delivering against client KPIs.
• Drive a structured testing culture within the pod — championing experimentation across channels, formats, audiences, and bidding strategies, and ensuring learnings inform future planning.
• Conduct the final review and sign-off on all performance and post-campaign reports before they are shared with client servicing, ensuring reports are insightful, accurate, and go beyond surface-level metrics.

Platform & Innovation

• Maintain expert-level knowledge across key platforms — programmatic, paid social, paid search, and emerging channels — and act as the senior platform authority within the pod.
• Lead engagement with media partners, platform representatives, and WPP Media's internal product teams to identify innovations and new capabilities relevant to client needs.
• Drive the adoption of new platforms, betas, and activation approaches across the pod, keeping the agency ahead of the curve.

Client & Stakeholder Engagement

• Engage with clients on escalated delivery matters, complex planning questions, and senior performance conversations — providing clear direction and senior-level assurance.
• Partner with client servicing leads to ensure the pod is well-aligned with client expectations across all accounts.
• Contribute to QBRs, planning presentations, and senior client meetings where implementation expertise and campaign performance insight is required.

Team & Collaboration

• Provide day-to-day direction and guidance to the Senior Executive within the pod, supporting their development through clear feedback and coaching in the flow of work.
• Collaborate closely with client servicing, planning, data, and specialist teams to ensure seamless delivery across the full campaign lifecycle.
• Contribute positively to broader team initiatives, best practice sharing, and ways of working improvements across the implementation and activation function.

Finance & Compliance

• Ensure all bookings, loadings, budget reconciliations, proforma checks, and billing processes across the pod are completed accurately and on time.
• Maintain full financial compliance across active accounts and escalate discrepancies promptly.

Skills and Experience

• 6–8 years of media agency experience with a strong background in implementation planning and campaign activation.
• Proven ability to independently own and elevate implementation planning and activation output across a broader client portfolio.
• Expert-level platform knowledge across multiple channels — programmatic (DV360, The Trade Desk), paid social (Meta, TikTok, LinkedIn, Snapchat), paid search (Google Ads, SA360), and ad serving (CM360, Flashtalking).
• Track record of setting implementation standards and driving consistent quality across a team or portfolio.
• Comfortable engaging with senior clients and internal stakeholders on complex delivery, planning, and performance matters.
• Strong commercial awareness — able to connect campaign performance to client business outcomes.
• Excellent analytical and problem-solving skills — comfortable operating at portfolio level and diving into detail when required.
• Strong communicator — able to represent the pod credibly in senior forums and client settings.
• A balance of strategic thinking and hands-on delivery — equally at home shaping a planning framework as resolving an in-flight issue.
• Genuine passion for platforms, innovation, and staying ahead of the media landscape.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Executive is the operational backbone of the performance pod, accountable for end-to-end campaign delivery from brief interpretation through to campaign close.

This is not a pure oversight role: you are hands-on across platforms while also leading execution quality, owning reporting integrity, and directing optimisation decisions across assigned Maisons.

You translate the media plan into campaigns across platforms, build and QA campaigns personally, oversee activation, drive optimisation, and QC reports before it reaches the performance and client growth team.

Work closely with the executive as a team to deliver efficiently and troubleshoots operation hurdles, and ensures every deliverable meets the standard.

Key Deliverables

• Internal briefs translating client requirements into implementation-ready direction.
• Understand Media planning across channels with audience, budget, and phasing logic if needed
• Hands on Campaign Execution across all platforms ( Meta, Tiktok, Pinterest, Google) with tagging details done accurately.
• Campaign QA ensuring zero-error activation.
• Weekly pacing notes and campaign health updates.
• Weekly performance reports with insights, optimisation recommendations, and strategic commentary.
• A/B test summaries with documented learnings.
• Post-campaign reports (PCRs) with actionable insights.

Success Looks like:

• End-to-end campaign execution delivered on-time with zero critical errors.
• Reporting signed off with accurate data, clear insights, and actionable recommendations.
• Proactive identification and resolution of optimisation opportunities before they become escalations.
• Demonstrated upskilling impact on Executives within the pod.
• Strong client confidence at working level with trusted as the go-to for performance updates and operational questions.
• Evidence-based optimisation decisions that drive measurable improvements in campaign KPIs.

Skills and Experience

• 2–4 years of experience in digital media, paid performance, or media agency environment with demonstrated campaign lifecycle ownership.
• Hands-on proficiency across Meta Ads Manager, Google Ads, TikTok Ads, and/or programmatic platforms (DV360, TTD).
• Strong analytical skills with the ability to translate data into performance narratives and strategic recommendations.
• Proven ability to manage multiple campaigns across clients and markets simultaneously with high accuracy.
• Well-developed media landscape knowledge; confidently able to articulate current audience insights and platform capabilities.
• Experience mentoring or guiding junior team members on execution quality and reporting standards.
• Proactive, solutions-oriented communicator who leads with recommendations, not just flags.
• Passion for the luxury and premium brand space is a plus.
• Empowered to bring your authentic self to work, and contribute to great teamwork.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Manager, Cross-Channel Implementation & Activation is a core delivery role responsible for shaping and executing best-in-class implementation plans and campaign activation across multiple channels and platforms. You own the quality, accuracy, and performance of campaign output across your client portfolio — from reviewing briefs and leading the planning process, through to campaign build oversight, QA sign-off, and final reporting.

You are the central point of accountability across the implementation and activation workflow, ensuring every stage — from brief to live to wrap — is delivered with precision, strategic alignment, and clear communication with the client servicing team. You work closely with your Senior Manager/Performance lead and develop and direct your Senior Executive to maintain standards and meet SLAs throughout.

Responsibilities

Brief Management & Planning

• Review incoming briefs from the client servicing team, address any gaps or questions, and confirm the brief is ready to move into planning.
• Lead and oversee the end-to-end media planning process — directing the Senior Executive, reviewing output at each stage, and ensuring strategic alignment throughout.
• Review completed media plans, confirm they are accurate and ready for distribution, and share with the client servicing team for client review.
• Receive consolidated client feedback from the client servicing team, direct plan revisions with the Senior Executive, and ensure the updated plan is returned promptly for client distribution.
• Receive and communicate plan approval confirmation from client servicing to the Senior Executive, ensuring the team is aligned and ready to move to build.

Campaign Build & Activation

• Receive campaign structure from the client servicing team, ensure the team is fully briefed, and confirm SLA timelines are understood and achievable.
• Stay informed of campaign build progress, proactively flagging any risks to delivery or timelines.
• Check budgets across all active campaigns to ensure full alignment with the approved media plan before going live.
• Conduct the final QA review and sign-off on all campaign builds before previews are shared with the client servicing team for client review.
• Receive client approval or feedback from client servicing, coordinate all required changes with the team, and confirm final campaign activation.

Optimisation & Performance

• Remain informed on pacing performance and any budget or delivery risks across active campaigns, taking action or escalating where necessary.
• Lead in-flight optimisation decisions — monitoring campaign performance, diagnosing issues, and directing the team to make adjustments that maximise delivery against client KPIs.
• Drive a culture of testing — identifying opportunities across audiences, formats, placements, and bidding strategies to continuously improve performance.

Reporting

• Conduct the final review and sign-off on all post-campaign and performance reports before they are shared externally.
• Ensure reports are accurate, insight-driven, and clearly articulate performance, learnings, and recommendations.
• Share approved reports with the client servicing team in a timely manner, in line with agreed reporting cadences.

Platform & Partner Expertise

• Maintain deep, up-to-date knowledge of platform capabilities, product updates, betas, and best practices across key channels — programmatic, paid social, paid search, and beyond.
• Build and maintain strong relationships with media partners and publishers to stay ahead of innovation and surface opportunities for clients.
• Engage with WPP Media's internal product and technology teams to identify and apply proprietary solutions where relevant to client briefs.

People & Team Leadership

• Manage and develop the Senior Executive, providing clear direction, regular feedback, and stretch opportunities.
• Manage team workload across the full campaign lifecycle, ensuring quality, accuracy, and SLA compliance at every stage.
• Collaborate effectively with client servicing, planning, data, and specialist teams to ensure seamless end-to-end delivery.

Finance & Compliance

• Ensure all bookings, loadings, budget reconciliations, account queries, and monthly proforma checks are completed accurately and on time.
• Maintain oversight of financial compliance across all active accounts, escalating discrepancies promptly.

Skills and Experience

• 4–5 years of media agency experience with a strong focus on implementation planning and campaign activation.
• Proven ability to lead the end-to-end implementation planning process — from brief review through plan sign-off, build oversight, and final QA.
• Deep hands-on platform expertise across two or more channels —paid social (Meta, TikTok, LinkedIn, Snapchat), paid search (Google Ads, SA360), or programmatic (DV360, The Trade Desk).
• Experience working within a structured workflow involving client servicing, planning, and activation teams — comfortable owning your stage of the process and collaborating effectively across functions.
• Strong QA mindset — high attention to detail with a zero-tolerance approach to errors in plans, campaign builds, and reports before they reach clients.
• Confident managing and directing junior team members, with clear communication and a coaching approach.
• Analytical ability to monitor pacing, identify delivery risks, and make timely optimisation decisions.
• Well-organised with the ability to manage multiple campaigns, briefs, and team priorities simultaneously without compromising on quality.
• Proactive problem-solver who takes ownership and drives resolution.
• Genuine passion for platforms, ad tech, and the craft of implementation.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Implementation & Activation Executive plays a crucial role in delivering client success across all aspects of campaign implementation, platform planning, optimisation, monitoring, and reporting. Working closely with your Manager, you will produce best-in-class activation solutions, bring platform expertise to the table, and deliver consistently against client targets.

Responsibilities

Clients

• Develop a solid understanding of client challenges, objectives, and initiatives.
• Build relationships with clients at the activation level and contribute to a reputation for outstanding service.
• Maintain clear knowledge of in-scope services and the process for managing work beyond scope.

Platform Planning & Activation

• Support the development of integrated media plans including channel strategy, audience targeting, and budget allocation.
• Lead the booking, loading, optimising, and tracking of client campaigns with immaculate attention to detail and in line with best practice.
• Serve as a platform expert across key channels —paid social, paid search, Programmatic and emerging media.
• Engage with media partners and internal product teams (including WPP Media proprietary solutions) to stay current and identify opportunities for clients.
• Bring innovation to planning and activation by leveraging market insights, platform betas, and new formats.
• Contribute to post-campaign analysis reports with meaningful channel-level insights and recommendations.

Finance & Compliance

• Ensure all financial and compliance processes — bookings, loadings, account queries, and monthly proforma checks — are completed with 100% accuracy.

People

• Communicate and collaborate openly with internal & external stakeholders on delivery and reporting.
• Contribute positively to team meetings, leading relevant sections and owning follow-ups.

Skills and Experience

• 2–3 years of media agency experience in implementation, activation, or media planning.
• Hands-on platform knowledge across one or more of: paid social (Meta, TikTok, LinkedIn), paid search (Google Ads, SA360), DSPs (DV360, The Trade Desk)
• Up-to-date understanding of the media landscape and audience insights across channels.
• Strong attention to detail and accuracy — essential for both campaign execution and financial compliance.
• Proficient in Microsoft Excel (pivot tables, formulas, dashboards); comfortable working with data to surface insights.
• Good communicator — clear, confident, and collaborative across client and internal interactions.
• Proactive, organised, and calm under pressure with strong time management skills. Experience in luxury is a big plus
• Genuine passion for media, platforms, and staying ahead of industry developments .

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

Role: Delivery Director

Location: Kuala Lumpur, Malaysia

About the role: 

As OLIVER continues to expand across APAC, our clients are asking for more than “delivery”. They want a partner who can operationalise their marketing vision, modernise ways of working, and reliably deliver at speed and scale across channels, markets and time zones.

This role exists to elevate APAC’s capability to deliver this by:

• Translating client strategy into workable operating models and execution systems.
• Driving account transformation (ways of working, tooling, governance, talent models).
• Embedding GenAI-enabled delivery to improve speed, quality, consistency and knowledge reuse.
• Leading a shared services hub that improves scalability, standardisation and capacity access across accounts.
• Partner with New Biz, Client Leadership, Strategy, Creative & Technology to design compelling solutions for pitches, renewals, and RFP responses.
• Ensuring work is delivered on brief, on time, and to the expected quality, with strong stakeholder confidence

The Regional Delivery Director sets the regional standard for delivery excellence, supporting account leadership teams to transform how work gets done, and enables mobility of work and people across studios and accounts.

What you will be doing: 

1) Operationalise Client Vision & Improve Delivery Outcomes

• Partner with client and account leadership to translate vision, strategy and roadmaps into delivery plans, operating rhythms, and measurable outcomes.
• Ensure delivery approaches are fit-for-purpose across retained, project, high-volume, and “follow-the-sun” models.
• Establish and maintain regional delivery standards (brief quality, planning, prioritisation, estimation, QA, approvals, handoffs, and reporting).

2) Lead Account Transformation (Ways of Working + Operating Models)

• Diagnose delivery pain points and maturity.
• Design and implement account-specific operating model improvements: intake, triage, prioritisation, sprint/cadence models, SLAs, resourcing models, QA and release management.
• Lead change management: adoption plans, comms, training, stakeholder alignment, and ongoing optimisation.

3) Lead a Shared Services Hub

• Define the hub vision, scope (services offered), service catalogue, SLAs, and engagement model with accounts.
• Set up hub governance
• Enable cross-account load balancing to improve speed to delivery and reduce bottlenecks.
• Standardise repeatable delivery components (templates, playbooks, reusable assets, production patterns).

4) GenAI Enablement & Responsible Adoption

• Identify and prioritise GenAI use cases that improve delivery (e.g., versioning, localisation support, content QA, summarisation, briefing, knowledge retrieval, production acceleration).
• Partner with global and regional stakeholders to embed GenAI into workflows with proper governance.
• Build training and adoption programs so delivery and craft teams can use GenAI confidently and consistently.

5) New Business Solutioning (Pitches, RFPs, and Go-to-Market Delivery Design)

• Lead the delivery and operating model design for new opportunities including service model and scope definition, tooling and GenAI workflow designs, resource models, etc. (roles, capabilities, ramp plans, onboarding approach)
• Provide operational due diligence on proposed solutions: identify delivery risks, dependencies, assumptions, and mitigation plans.
• Ensure estimates, timelines, and delivery commitments are realistic, transparent, and execution-ready, aligned to client expectations and internal capacity.

6) Regional Delivery Governance & Ownership

• Create and maintain documentation that tracks delivery status, dependencies, risks and mitigations across key engagements.
• Ensure project lifecycle management is maintained and continuously improved.
• Oversee regional capacity planning, mobility of talent, and cross-studio collaboration.
• Monitor utilisation as an indicator of planning health and scalability and address chronic under/overload patterns.
• Mentor and develop delivery leadership: coaching, capability frameworks, training paths, succession planning.

Measures of Success: 

• Regional Account Health Score above 90%
• Aggregate Net Promoter Score (NPS) above 45 and Client Sat Score (CSAT) above 90
• Client Retention above 95%

What you need to be great in this role: 

• 15+ years in delivery/operations leadership roles
• 10+ years in agency environments
• Extensive experience leading multi-market, multi-disciplinary delivery models
• Proven track record operationalising strategy into scalable delivery systems and governance
• Demonstrated success in account transformation / change leadership
• Strong client leadership: trusted operator, confident communicator, escalation management
• Deep understanding of delivery tooling, workflow design, and capacity planning
• Practical understanding of GenAI applications in marketing operations and production (and governance implications)
• Comfortable operating across regions, cultures and time zones
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical  

The Right Fit: 

• Chief Operating Officer / Vice President / Head of Operations of an independent agency managing teams and complex processes, focusing on efficiency and delivery.
• Managing Director at an independent or network agency with oversight of projects, clients, and delivery processes who bring strategic and operational expertise to the table.
• Senior Delivery Director / Head of PMO / VP of Project Management at a network agency overseeing the delivery of client projects and campaigns to ensure client satisfaction.
• Global / Regional Programme Directors at a network agency or consulting firm, managing large-scale projects with strategic oversight.

Req ID: 16666

#LI-DB1 #LI-Remote

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and Merchants
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.
• Leverage AI tools to enhance integration efficiency, automate repetitive tasks, and improve troubleshooting and documentation processes.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background
• Familiarity with AI tools (e.g., ChatGPT, GitHub Copilot) to support coding, debugging, and productivity in technical workflows.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

Reporting of the role: This role reports to the Head of Media Practices &  works closely with Head of ecommerce, WPP Media APAC 

Role Description 

The Director of ecommerce brings thought leadership in full funnel commerce strategy and planning, ecommerce campaign management, DTC, and retail media expertise to the WPP Media, delivering best-in-class solutions across our client teams. 

This role will understand the capabilities of commerce platforms including retail media networks and AdTech partners and will assist in solving complex business problems through simplified POVs. The role will identify product, process, or solution opportunities based on client needs and unlocking new growth opportunities across channels for clients. 

This role will have the opportunity to work across multiple client accounts, Affiliate and influencer marketing teams, performance marketing, retail, tech and analytics partners, and support highly dynamic cross-functional project teams.  This role is designed to deliver Commerce strategic support to our clients and WPP client teams. The role is responsible for operationalizing best practices, developing commerce solutions, and delivering client business objectives. 

Job Responsibilities: 

Strategic Leadership: 

• Champion the adoption of WPP Commerce across existing and new business 

• Support client teams (investment, performance, planning, data, and analytics) to deliver comprehensive solutions that accomplish client’s business objectives. 

• Support the integration between commerce and brand media to develop end-to-end media strategy for clients. 

• Stay up to date on the latest trends and best practices in retail media. Develop and cascade POVs on changing industry dynamics. 

• Assist in developing commerce and retail media content for the organization, including educational trainings, POVs, and frameworks. 

• Develop robust partnerships with key marketplaces (Lazada, Shopee etc.), affiliates (shopback, involve asia etc.), other retail partners (Foodpanda, Grab etc.) 

• Define priorities, targets, and budgets, adapting global playbooks and guidelines into actionable local plans. 

• Collaborate with planning and buying teams to create comprehensive playbooks outlining how to integrate digital/non-digital retail media formats into overall client campaigns.  

Client Success: 

• Collaborate closely with client teams to execute best-in-class campaigns aligned with client objectives. 

• Consult with agencies and clients, translating business briefs into actionable retail media strategies. 

• Drive performance across marketplace accounts, ensuring alignment with broader commerce strategies. 

• Design measurement frameworks for all retail media formats, considering factors like lift studies, in-store traffic data, and promotional code tracking, to track effectiveness and client ROI. 

 Operational Excellence: 

• Build and refine internal tools, processes, and reporting dashboards to streamline retail media operations, enhance performance tracking, and enable data-driven decision-making. Proactively streamline processes for enhanced collaboration within GroupM Commerce and with our clients. 

• Develop frameworks, case studies, and training materials to continuously elevate biddable commerce media buying. 

• Proactively identify and evaluate emerging platform capabilities, pilot new ad products, and negotiate favourable partnership terms to maintain our competitive edge. 

• Develop and run training program to raise group capability across key Commerce capability. 

 Commercial 

• Take ownership on pipelining, forecasting and delivery of group Commerce solutions and projects. 

• Provide accountability across the assigned Group for commercial outcomes of all projects, products and services. 

• To report against the business growth targets, working closely with the client and market leads to deliver them. 

What it takes to be successful 

• Expert knowledge on the Retail landscape and relevant topics within the industry 

• Be a strategic problem solver, with the ability to understand client business challenges and develop creative, effective & measurable solutions. 

• Agile and collaborative approach to designing and developing capabilities with strong sales, business, and commercial acumen. 

• High-level stakeholder management capabilities, who can influence a diverse range of teams and individuals. 

• Effective in both verbal and writing when presenting / packaging projects to the clients and internal stakeholders is a much. 

• Experienced trainer, having worked with marketing teams to deliver learning & development programs. 

• Strong data & tech partner management capabilities, with established relationships in place with key partners 

• Highly organised, detail orientated, QA-focused with demonstrated project management capabilities. 

• Ability to work in a matrix organisation, managing complexity and challenges. 

• Flexibility to work in a cross-functional team but also have the initiative to problem solve independently. 

• Deep understanding of retail commercial elements such as profit margin, inventory levels, forecasting, and demand planning to inform media decisions. 

• 10+ years of experience in ecommerce/retail strategy, partner management, ecommerce campaign management and client relationship management 

• Experience in campaign management and optimization across multiple retail platforms (Lazada, Shopee, Foodpanda, Criteo, Google, Meta, Tiktok shop etc.). 

• Experience with retail bid management platforms, such as Pacvue or Skai 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted 

The Account Executive will drive new business growth by independently sourcing, managing, and closing high-value strategic opportunities in the Employer of Record (EOR) space, with a consistent focus on winning deals and expanding market presence. 

Key Attributes

• EOR Experience
  Deep understanding of the EOR landscape, global employment compliance, cross-border hiring, onboarding, and workforce solutions. Has previously sold EOR solutions or worked in a provider, demonstrating an ability to speak credibly to HR, legal, and finance stakeholders.
• Hunter Mentality
  Self-motivated and tenacious; thrives in outbound-focused environments. Actively sources new leads via cold outreach, networking, social selling, and strategic prospecting. Builds a strong personal pipeline without reliance on inbound marketing.
• Proven Closer
  Exceptional track record of closing complex, high-value B2B deals with a win rate of 30% or higher. Demonstrates strong control of the sales process from qualification to close. Brings confidence in handling long sales cycles and C-level negotiations.
• Strategic Thinking
  Can identify and prioritize high-potential accounts. Aligns sales strategy with the company’s growth goals. Understands the client’s business drivers and positions EOR solutions as a competitive advantage.
• Consultative Selling Skills
  Expert in building trust and identifying pain points. Uses discovery to guide prospects toward the best-fit solution. Strong ability to articulate value proposition in both business and technical terms.
• Data-Driven & Accountable
  Monitors pipeline metrics, conversion rates, and activity levels to optimize performance. Operates with a results mindset and embraces accountability for individual revenue targets.

Our ideal candidate:

• Has 5–8+ years of experience in B2B SaaS or workforce solutions sales, with a minimum of 2–3+ years in EOR global employment or HR compliance experience, and a proven track record of selling into global or multi-region markets.
• Has demonstrated career growth in hunter roles (e.g., SDR to AE progression or full-cycle AE roles).
• Has a proven history of meeting/exceeding quota in a high-performance sales environment.
• Fluent in English and Mandarin.
• Is comfortable selling into C-suite, HR, Legal, Finance, and Procurement stakeholders across global and regional companies.
• Is skilled in managing multiple stakeholders, navigating complex org structures, and leading consultative discussions.
• Ideally brings a personal network or prospecting familiarity from SMB, mid-market, to enterprise clients in key regions (e.g., North America, EMEA, APAC).
• Is proficient with CRM (Salesforce preferred), LinkedIn Sales Navigator, Gong, and sales enablement tools.
• Strong written and verbal communication.
• Is disciplined with pipeline hygiene, forecasting, and reporting.
• Thrives in a fast-paced, scale-up environment with minimal oversight.
• Takes initiative, brings energy, and collaborates well with internal teams (Marketing, Product, Operations).
• Values integrity, transparency, and delivering on commitments.

The Account Executive will drive new business growth by independently sourcing, managing, and closing high-value strategic opportunities in the Employer of Record (EOR) space, with a consistent focus on winning deals and expanding market presence. 

Key Attributes

• EOR Experience
  Deep understanding of the EOR landscape, global employment compliance, cross-border hiring, onboarding, and workforce solutions. Has previously sold EOR solutions or worked in a provider, demonstrating an ability to speak credibly to HR, legal, and finance stakeholders.
• Hunter Mentality
  Self-motivated and tenacious; thrives in outbound-focused environments. Actively sources new leads via cold outreach, networking, social selling, and strategic prospecting. Builds a strong personal pipeline without reliance on inbound marketing.
• Proven Closer
  Exceptional track record of closing complex, high-value B2B deals with a win rate of 30% or higher. Demonstrates strong control of the sales process from qualification to close. Brings confidence in handling long sales cycles and C-level negotiations.
• Strategic Thinking
  Can identify and prioritize high-potential accounts. Aligns sales strategy with the company’s growth goals. Understands the client’s business drivers and positions EOR solutions as a competitive advantage.
• Consultative Selling Skills
  Expert in building trust and identifying pain points. Uses discovery to guide prospects toward the best-fit solution. Strong ability to articulate value proposition in both business and technical terms.
• Data-Driven & Accountable
  Monitors pipeline metrics, conversion rates, and activity levels to optimize performance. Operates with a results mindset and embraces accountability for individual revenue targets.

Our ideal candidate:

• Has 5–8+ years of experience in B2B SaaS or workforce solutions sales, with a minimum of 2–3+ years in EOR global employment or HR compliance experience, and a proven track record of selling into global or multi-region markets.
• Has demonstrated career growth in hunter roles (e.g., SDR to AE progression or full-cycle AE roles).
• Has a proven history of meeting/exceeding quota in a high-performance sales environment.
• Fluent in English and Mandarin.
• Is comfortable selling into C-suite, HR, Legal, Finance, and Procurement stakeholders across global and regional companies.
• Is skilled in managing multiple stakeholders, navigating complex org structures, and leading consultative discussions.
• Ideally brings a personal network or prospecting familiarity from SMB, mid-market, to enterprise clients in key regions (e.g., North America, EMEA, APAC).
• Is proficient with CRM (Salesforce preferred), LinkedIn Sales Navigator, Gong, and sales enablement tools.
• Strong written and verbal communication.
• Is disciplined with pipeline hygiene, forecasting, and reporting.
• Thrives in a fast-paced, scale-up environment with minimal oversight.
• Takes initiative, brings energy, and collaborates well with internal teams (Marketing, Product, Operations).
• Values integrity, transparency, and delivering on commitments.

Why we're hiring:

1. Purpose of Role

Bill and Pay is part of a team responsible for performing day-to-day tasks within the Billing and Payable function, covering Accounts Payable, Accounts Receivable, Billing, Cost Allocation, and Reconciliations, as well as the Month End Closing process and some other specific accounting activities related to the stream. The Senior Analyst will be required to handle activities for any of the subfunctions within the OTC and PTP functions as assigned by the Finance Operations Manager.

This position will work with management to drive the implementation of global process initiatives to streamline and/or automate the PTP and OTC process, which includes system enhancement and process improvement. 

What you'll be doing:

2. Accountabilities

Accounts Receivable and Billing

• Work with the Team Lead to identify the Client's billing processes and document accordingly for reference
• Review against Client billing processes and finalise the invoice with required supporting documentation (e.g., signed Client Schedule, PO, copies of third-party invoices being recharged, etc.)
• Approve and post accounting entries
• Dispatch to the Client the invoice and supporting documentation according to the Client's billing process
• Review against Client billing processes and finalise the draft credit note or raise the credit note, with required supporting documentation
• Approve and post accounting entries
• Dispatch to the Client the credit notes and supporting documentation according to the Client's billing process

Accounts Payable & Invoice Processing

• Receive and save vendor invoices/vendor billing files and supporting documents
• Check all invoices for proper documentation, attach the invoice to the AP System, and submit for payment accordingly. Ensure invoices are processed in line with WPP Policies, SOX requirements, and Standard Operating Procedure (SOP)
• Process invoices, credit memos, and debit memos in a timely and accurate manner according to the SLA / KPI set by management and agreed with WPP Operating Companies (OpCo)
• Ensures that all invoices assigned are properly accounted for at the end of each business day
• Respond to vendor inquiries. Follow up with the vendor and respective OpCo to resolve all discrepancies in a timely manner
• Verifies vendor accounts by reconciling monthly statements and related transactions
• Perform reconciliations of vendor statements, research, and address discrepancies as appropriate
• Review reconciliation and supporting documentation for purchases made by the Company, Settled Credit Card, and revert to OpCo on queries
• Properly book and upload all intercompany transactions
• Work with PTP Leaders on Account Analysis to clear Aged AP and Net Debit Balance (NDB)

Other Responsibilities

• Resolve issues where required
• Receive queries from Clients, Vendors, or OpCo, record, and follow up to resolution
• Resolve client queries and take action as applicable, with OpCo input if required
• Close queries in a timely manner
• Report to OpCo on monthly open queries as recorded
• Independently Drive AR Ageing Reporting and Review calls with OpCo
• Accountable and responsible for the quality, accuracy, and timely delivery of the scope assigned in accordance with the SLAs/KPIs defined with management and agreed with OpCo
• Handle high complexity issues with minimal guidance from the Finance Operations Manager/Team Lead
• Identify and Troubleshoot issues, communicate potential risks to management and internal clients if any, and follow it through till resolution. Seek advice and guidance as appropriate
• Work closely with the key contacts of the WPP OpCo assigned and the cross-functional organisation to resolve and support the Othe TC and PTP process, issues, and/or inquiries
• Perform and support month-end close activities
• Participate in the ongoing development and improvement of systems and operational processes
• Provide full support to global system enhancement and any new implementation initiative in UAT, migrations, scope expansion, standardisation, and/or data mapping or cleansing. Drive improvement projects as assigned
• Comply with the accounting principles and business standards of the company
• Comply with internal and external regulations and procedures, which should be in line with the company policies, standard operating procedures, and/or Target Operating Model (TOM)
• Guide new and existing team members through proper knowledge transfer; sharing of resources, knowledge, and experience, and best practices, thereby ensuring quality is maintained through any staff transition

What you'll need:

Education and Experience

• Possession of a Diploma or Degree in Finance & Accounting or a related field, complemented by a relevant mix of qualifications and experience.
• A minimum of 1-3 years of pertinent experience in a shared service environment; however, fresh graduates may also be considered.
• Basic understanding of fundamental accounting concepts, practices, and procedures.
• Experience with ERP systems is advantageous.
• Proficiency in Excel is mandatory.
• Familiarity with Office 365 is essential.

Competencies Skills

• Proficient in both written and spoken English
• Capable of speaking, reading, and writing in Korean
• Exceptional interpersonal and customer service skills
• Strong attention to detail, with the ability to maintain a high level of accuracy when preparing and entering information into the ERP System.
• Capability to manage high-volume tasks and adapt effectively to a complex work environment.
• Excellent time management and organisational skills.
• Proficient in communication and collaboration within a team environment.
• Team-oriented - Effective in communication and collaboration within a team environment
• Proactive – Demonstrates strong time management, business acumen, and the ability to manage customer expectations
• Analytical and adept at problem-solving

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

JOB PURPOSE : 
Ensure the organization’s compliance with direct tax regulations (corporate income tax, GST, through accurate reporting, timely filings, and proactive risk management. Provide technical expertise on compliance support on direct & indirect tax specialist matters to finance and business teams. Corporate tax work covers countries for Malaysia, Singapore & India and indirect tax for Singapore. 

KEY RESPONSIBILITIES : 
• Prepare and review corporate income tax for 3 countries Malaysia , Singapore & India and GST returns for Singapore, ensuring all filings are accurate and submitted on time. 
• Monitor changes in local tax laws and regulations in both Malaysia and Singapore& India; analyse impact and recommend actions. 
• Coordinate with finance, external auditors, and tax authorities during audits, queries, and assessments. 
• Support tax provision, tax computations, deferred tax calculations, and related financial statement disclosures. 
• Conduct tax reconciliations, maintain required documentation, and ensure compliance with transfer pricing requirements. 
• Provide compliance support on business transactions, new projects, and cross-border tax implications. 
• Identify and implement process improvements to enhance efficiency, accuracy, and compliance in tax operations. 
• Assist with Direct & Indirect tax compliance reviews  
• Maintain up-to-date records and ensure timely registration/deregistration for tax purposes. 
• Support ad hoc tax projects and contribute to internal trainings as needed 1 

PROCESS IMPROVEMENT AND STANDARDIZATION 
• Drive continuous improvement of tax compliance and reporting processes in both countries. 
• Identify opportunities to standardise procedures and documentation, ensuring consistency and accuracy across jurisdictions. 
• Lead or support the implementation of new systems, new reports automation tools, or best practices to enhance efficiency and control. 
• Collaborate with cross-functional teams to harmonise workflows and reduce manual or duplicative effort. 
• Monitor and analyze process performance, recommending and implementing corrective actions as needed. 

STAKEHOLDER MANAGEMENT & SUPPORT 
• Serve as the main point of contact for internal and external stakeholders on tax-related matters in Malaysia and Singapore. 
• Collaborate with Opco and SSC functional groups and to gather information, clarify requirements, and align on tax positions. 
• Liaise with external tax advisors, auditors, and tax authorities to ensure compliance and resolve queries efficiently. 
• Provide clear guidance and support to non-tax colleagues, translating complex tax concepts into actionable recommendations. 
• Build strong, trust-based relationships across functions to facilitate seamless tax processes and business support. 
• Acting as the key point of contact for tax agents and and external auditors ensuring all queries are addressed promptly and accurately. 
• Coordinating with finance, and operations teams to gather data and align on direct tax reporting requirements. 
• Leading cross-functional meetings to communicate tax risks, regulatory changes, and compliance expectations. 

LEADERSHIP & KNOWLEDGE SHARING 
• Mentor and guide junior tax team members, fostering a collaborative and high-performance environment. 
• Share tax knowledge and regulatory updates within the SSC for broader finance and business teams through training sessions, briefings, or written guidance. 
• Champion a culture of continuous learning and professional development within the tax function.  
• Lead or participate in cross-functional projects, promoting best practices and innovative solutions. 
• Demonstrate proactive leadership in resolving complex tax issues and driving team alignment. 
• Leading technical workshops or training sessions on direct tax updates, complex transactions, or best practices within the tax team and also SSC 
• Providing tax guidance on technical issues within the SSC 
• Creating and maintaining a knowledge base or best practice repository for direct tax processes and regulatory updates. 
• Driving post-audit or project debriefs to capture lessons learned and embed continuous improvement. 

QUALIFICATIONS & EXPERIENCE : 
• Bachelor’s degree in accounting, Finance, or related field; professional certification (e.g., CPA, ACCA, CTIM) preferred 
• 3+ years’ experience in direct tax compliance or advisory (in-house or Big 4 preferred) 
• Strong knowledge of corporate income tax, withholding tax, and transfer pricing 
• Experience with ERP systems and tax reporting tools 
• Excellent attention to detail and analytical skills 
• Strong communication skills for cross-functional collaboration 
• Ability to manage multiple deadlines and adapt to regulatory changes 

KEY COMPETENCIES : 
• Technical expertise direct tax (Malaysia, Singapore & India) and indirect tax (Singapore) 
• Analytical thinking and attention to detail 
• Proactive problem-solving and process improvement mindset 
• Strong stakeholder management and communication skills 
• Leadership and team collaboration 
• Good organizational skills  
• Ability to work independently and manage multiple deadlines 
• Adaptability to regulatory change and evolving business need

This job can work remotely within Malaysia, not necessarily in Selangor, MY.

Open to both fresh graduates and candidates within 5 years working experiences, ideally in database filed.

PingCAP is one world-leading, one-stop, real-time HTAP database solution provider, and our mission is to build a database of the future, made by developers and for developers. Now our products TiDB have been trusted by large-scale industry leaders and adopted by over 2000 companies across different industries.
Our deep open-source community roots (37,000 stars on GitHub), innovative products, and inclusive culture are what draw passionate and dedicated people to our company.

About the role
As a valued member of our Global Support team, your primary responsibility will be to provide remote assistance to customers in resolving TiDB/TiDB Cloud issues. You will play a crucial role in ensuring customer satisfaction by delivering effective and timely support.

Responsibilities
- Diagnose database issues by collecting relevant logs and monitoring data, determining the root causes of customer problems, and assisting customers in issue resolution.
- Consult and collaborate with engineers within the team or across teams to address customer issues.
- Record key issues encountered during work to assist colleagues in enhancing products and improving support experiences.
- Actively monitor customer satisfaction, identify customer concerns, and manage customer expectations.

Qualifications
- Bachelor's degree or higher in computer science or a related field from a nationally accredited institution.

- Fluent in writing and speaking in both Chinese and English is a must.
- we are open to new graduates and experienced candidates with 2-5 years of working experience in database technical support or related roles.
- Proficiency in the operational mechanisms and management of relational databases such as MySQL/Oracle; experience with NoSQL, NewSQL, or related technologies is a plus.
- Familiar with Linux/Unix operating systems, understanding of common database business system architectures, and strong experience in troubleshooting and handling major faults.
- Strong ability to learn quickly, excellent problem analysis and resolution skills, and the ability to work in a multi-threaded environment; capable of handling urgent situations proactively.
- Excellent communication skills, a strong sense of work responsibility, and a collaborative spirit within the team.

What this job can offer you

The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.

Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market.

Join Remote at a pivotal time and contribute significantly as a Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly.

What you bring

• Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
• A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
• Ability to thrive in a fast-paced and dynamic work environment
• Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
• Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
• Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
• Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
• A strong interest in expanding knowledge of global immigration laws, eager to develop expertise.
• Experience working remotely and/or asynchronously with minimal oversight is an advantage
• Must write and speak English fluently (additional languages are a plus)

Key Responsibilities 

• Provide legal and strategic guidance to clients on immigration compliance service delivery.
• Monitor and control Remote products and services for immigration compliance.
• Establish, maintain, and strengthen relationships with clients and internal stakeholders.
• Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
  • Analyze, prepare, and submit visa/work permit applications.
• Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
• Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
• Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
• Control case statuses by effectively utilizing case management and billing systems.
• Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.
• Be a team player who can work autonomously and take ownership of day-to-day tasks.
• Proactively improve processes through automation and documentation.

Practicals

• You'll report to: Manager, Mobility
• Team: Mobility
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

• Welcome and assist drivers with inquiries, complaints, and requests politely and professionally
• Prioritize driver needs and deliver tailored solutions with empathy and patience
• Provide accurate, up-to-date information on Bolt’s products, services, and policies
• Resolve issues on the spot where possible, escalating complex cases to Tier 2 or the DEC Manager when needed
• Support our office-based CS Team when needed
• Manage a high volume of interactions efficiently to reduce wait times and improve satisfaction

• You have C1 English proficiency and at least B2 proficiency in Malay
• You have excellent communication and interpersonal skills, with a natural customer-first mindset
• You demonstrate strong problem-solving skills and the ability to stay calm under pressure
• You are flexible and adaptable to changing needs in a fast-paced environment
• You are well-organized and capable of managing multiple priorities at once
• You have strong attention to detail and ensure accuracy when handling driver requests and cases

• Directly shape the driver experience and build long-term loyalty within our community
• Join a global team making an impact in 50+ countries and 600+ cities worldwide
• Work in an energetic, fast-moving environment with endless learning opportunities
• Accelerate your career growth with structured training and cross-functional exposure
• Competitive compensation and the opportunity to grow within Bolt
• Collaborate daily with a diverse, international, and inclusive team
• Be part of a company that is redefining mobility and making cities better for people

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote's external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.

When joining the Time & Attendance team you will be reporting to the Time & Attendance Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.
• Show enthusiasm for AI with a foundational understanding of its practical applications in operations and automation.

Key Responsibilities 

Employee Relations Management

• Serve as an expert on Time & Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel and government bodies.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Time & Attendance, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information
• Promote and exemplify Remote's values both internally and externally, actively contributing to the success of the Lifecycle team's goals.

Practicals

• You'll report to: Manager, Lifecycle Time & Attendance
• Team: EOR Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

Reporting of the role:

This role reports to: Ad Ops Lead             

Role Summary:

As an Executive, Ad Ops – you will support day-to-day Ad Operations for assigned accounts, aiding campaign planning, scheduling, implementation and tracking. This role involves managing relationships with third-party vendors and media teams to ensure the proper delivery of digital ad campaigns. You will be responsible for helping provide various tagging and technical recommendations internally.

What your day job looks like at WPP Media: 

• Set up campaigns, placements and creative assets through our in-house campaign management system (DCM), third-party ad serving partners, and publisher interfaces.
• Expand trafficking knowledge advancing from simple creative setups, encompassing standard desktop display, mobile, and 1x1 tracking, to more intricate creative setups, encompassing but not limited to video and dynamic creative.
• Monitor campaign delivery to ensure campaigns are running as expected and targeting objectives are met. Check daily reports, providing updates in team meetings, and providing troubleshooting support for trafficking issues related to creative and publisher implementation.
• Maintain regular checks and analysis of campaigns to ensure 100% accuracy.
• Liaison with the Account Management team ensuring a timely launch and correct campaign implementation; addressing any questions/issues that may arise.
• Present in internal team meetings and participate in client meetings on an ad hoc basis.
• Support senior team members on complex campaign setups and escalations to third party vendors when necessary
• Support senior team members on projects.

A bit about you:

• Computer literate with superior knowledge of Excel.
• Able and eager to learn new concepts.
• Diligent with a strong attention to detail.
• A self-starter with the ability to manage your own workload.
• Able to multitask, prioritise and manage expectations.
• Strong quantitative, analytical and problem-solving skills.
• An active interest in everything digital, ideally with an understanding of online advertising industry trends.
• Excellent verbal and written communication skills.
• Experience of working with Campaign Manager 360, Sizmek, AdForm, Flashtalking and/or third-party ad servers would be a distinct advantage.

#LI-Promoted

The Mid Market Account Manager (MM AM) is responsible for owning the commercial and strategic outcomes of a portfolio of mid-market wellness brands. Acting as the GM for your book of business, you will be accountable for retention, growth, and partnership health—leading executive-level relationships and driving measurable impact across the customer lifecycle.

The MM AM is a strategic relationship leader and commercial owner, responsible for both customer success, retention, and revenue performance. You will collaborate closely with internal experts in onboarding, product enablement, and technical account management to deliver an exceptional partner experience and sustainable business outcomes. This role requires a balance of strategic thinking, operational rigor, and hands-on execution to help our customers expand, optimize, and thrive on the Mindbody platform.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• 2-3+ years in account management, customer success, consulting, or strategic sales with a track record of delivering retention and growth outcomes.

• Demonstrated success managing commercial relationships across complex n accounts—preferably within SaaS or technology-enabled services.

• Proven ability to lead executive-level relationships and influence decision-making.

• Strong commercial acumen with comfort in contract negotiation and revenue forecasting.

• Experience collaborating cross-functionally

• Data-driven mindset—comfortable leveraging insights to guide retention and growth decisions.

• Excellent communication, presentation, and negotiation skills.

• Highly organized and detail-oriented, able to manage a dynamic portfolio in a fast-paced environment.

• Comfortable operating in a scalable, hybrid model that includes offshore partnership support.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Own the full commercial relationship for your assigned portfolio (~60–70 mid-market brands), serving as the single point of accountability for both retention and revenue

growth.

• Develop and execute strategic account plans that drive expansion opportunities, optimize platform usage, and align customer outcomes with Mindbody’s goals.

• Lead multi-year renewal and upsell negotiations, securing long-term commitments and deepening platform adoption.

• Identify and close growth opportunities across the Mindbody suite, including new products, upgraded plans, and additional locations.

• Forecast retention and expansion performance, ensuring accurate visibility into revenue outcomes.

• Partner cross-functionally with Finance, Pricing, Marketing, and Product to co-create growth strategies and deliver scalable value.

• Conduct Quarterly Business Reviews (QBRs) with executive stakeholders to review results, surface opportunities, and align on forward-looking initiatives.Customer Retention & Success

• Take end-to-end ownership of retention outcomes—proactively identifying risk and developing save strategies before issues escalate.

• Monitor account health and engagement metrics to prioritize actions and mitigate churn risk early.

• Design and execute data-driven save plans aligned to brand value and customer goals.

• Collaborate with internal teams (Implementation, ATAM, TAM, Product, and Support) to ensure a seamless customer experience across all lifecycle stages.

• Ensure all customers are fully onboarded, enabled, and realizing measurable value from Mindbody’s platform.

• Partner closely with customers’ operations, marketing, and strategy leads to align product usage to their growth objectives.

• Capture and communicate customer feedback internally to influence future product development and improvements.

Commercial Ownership & Operational Excellence

• Serve as the primary commercial owner—responsible for renewals, upsells, and expansion across the customer portfolio.

• Drive accurate forecasting and pipeline management, balancing both retention and revenue metrics.

• Lead commercial negotiations for renewals and uplifts, ensuring fair and mutually beneficial agreements.

• Maintain a deep understanding of customer contracts, usage patterns, and pricing models to maximize account performance.

• Partner with implementation teams to ensure successful onboarding for upsells or add- location expansions.

• Leverage offshore and onshore resources effectively to deliver scalable, consistent service across markets.

• Support continuous improvement of internal processes, account playbooks, and performance frameworks to ensure operational excellence.