Job Summary

The Technical (Data Centre Design) Program Manager will oversee the end-to-end delivery of data centre projects, including design review, construction, commissioning, and operational handover. This role ensures that all MEP engineering, construction, and operational requirements are met on time, within budget, and according to quality and compliance standards.

The position involves close coordination with multi-disciplinary teams — mechanical electrical, plumbing (MEP), civil, electrical, IT infrastructure, security and operations — to deliver hyperscale, colocation, and enterprise data centres.

This role is ideal for candidates with strong mechanical and electrical expertise, hands-on experience in hyperscale and Tier III+ data centres, and proven project management leadership.  This position can be based in Cyberjaya or Johor as a hybrid onsite structure is needed, and will require at least 30% travel to the other site and other regional travel when key meetings or coverage is needed.

 Key Roles & Responsibilities

1. Project Management & Execution

• Lead full project lifecycle: planning, design, procurement, construction, commissioning, energization, and handover.
  Develop, monitor, and maintain master project schedules, budgets, and resource plans.
  • Establish project governance framework, reporting cadence, and executive dashboards.
  • Identify project risks, maintain risk registers, implement mitigation strategies, and escalate critical issues.
  • Manage contract administration, variation orders (VO), claims assessment, and commercial negotiations.
  • Ensure contractor compliance with contractual milestones, performance guarantees, and LD provisions.
  • Support procurement strategy including evaluation of EPC / D&B / CM delivery models.
  • Manage long-lead equipment procurement (transformers, generators, UPS, chillers) including FAT oversight.
  • Prepare and present progress reports, KPIs, cost forecasts, and milestone updates to senior management and stakeholders.

       2. Engineering & Technical Oversight

• Review, approve, and coordinate technical designs: electrical, mechanical, HVAC, fire protection, security, and IT infrastructure.
  Validate system redundancy (N+1, N+2, 2N, 2N+1) and operational reliability requirements.
  • Ensure compliance with local regulations, utility requirements, and international standards (Uptime Tier III/IV, NFPA, IEC, TIA, ISO).
  • Coordinate with utility providers (e.g., TNB or regional utilities) for grid interconnection, energization, and regulatory approvals.
  • Oversee HV/MV infrastructure delivery, protection coordination, and energization strategy.
  • Supervise Testing & Commissioning (Level 1–5) including IST, FMEA validation, black building tests, and reliability verification.
  • Review power system studies (short circuit, load flow, arc flash) and reliability analysis.
  • Oversee vendor, contractor, and consultant performance to meet technical specifications and project objectives.

         3. Team Leadership & Stakeholder Management

• Monitor CAPEX budgets, cost forecasts, and financial controls.
  Track procurement schedules and mitigate supply chain risks.
  • Review progress payment certifications and contractor claims.
  • Ensure performance bond, insurance (CAR/EAR), and risk transfer compliance.
  • Participate in tender evaluations and contract award recommendations.

       4.Team Leadership & stakeholder management

• Lead multi-disciplinary project teams, contractors, consultants, and internal engineers.
  Act as primary interface between clients, suppliers, utility authorities, and internal teams.
  • Mentor junior engineers and project staff, fostering knowledge transfer and operational excellence.
  • Ensure seamless communication and coordination across all stakeholders.
  • Support Director of Engineering in strategic planning and executive reporting.

         5. Compliance, quality & safety

• Enforce adherence to engineering standards, corporate governance, and safety regulations.
  Conduct QA/QC inspections to validate system installation and workmanship.
  • Support environmental, health, and safety (EHS) initiatives.
  • Ensure environmental permits and statutory compliance are maintained throughout project lifecycle.

      6.Operation and Handover

• Facilitate smooth transition to operations including as-built documentation, SOPs, MOPs, EOPs, and asset registers.
  Ensure operational readiness, maintainability, and uptime SLA compliance.
  • Support training of O&M teams and post-handover stabilization.
  • Validate performance metrics including PUE, WUE, and system reliability KPIs.

Job Functions & Competencies

Key Requirements

Education & Certifications:

• Bachelor’s degree in Electrical, Mechanical, or Building Services Engineering.
• Preferred: CDCP, PMP, ATD (Accredited Tier Designer)

Experience:

• Minimum 10 years in data centre construction, commissioning, or hyperscale infrastructure projects.
• Experience with 275kV grid intake and campus-scale developments preferred.
• Proven delivery of large-scale Tier III+ or hyperscale DCs (50 MW+) in South East Asia.
• Hands-on experience with critical systems: chillers, CRAH/CRAC, UPS, generators, LV/MV electrical distribution, BMS/SCADA, fire protection systems.
• Experience managing EPC / D&B contractors and complex stakeholder environments.

Technical Skills:

• Knowledge of electrical, mechanical, sanitary, plumbing, HVAC systems, IT infrastructure, security system
• Familiarity with Uptime, TIA, NFPA, IEC, ISO standards.
• Experience in project management tools: Primavera P6, MS Project, or equivalent.

Soft Skills & Leadership:

• Excellent leadership, team coordination, and stakeholder management.
• Effective communication, negotiation, and problem-solving under tight deadlines.
• Strong decision-making under tight deadlines and high-pressure environments.
• Fluent in English; native language preferred.

 Key Competencies

• Candidate should take full ownership of projects and provide hands-on technical and managerial leadership.
• Must be capable of delivering hyperscale, Tier III+, and colocation data centres
• Strong focus on mechanical & electrical engineering systems, commissioning, operational readiness, and uptime SLA compliance.
• Capable of managing large campus-scale developments and phased expansions.
• Ability to bridge engineering, commercial, and operational disciplines.

Overall:
This role requires a versatile engineering leader with strong technical depth, project management skills, and operational awareness. The ideal candidate will ensure safe, compliant, and timely delivery of high-availability data centre infrastructure, bridging design, construction, and operations.

Title: Regional Manager, APAC Data Center Operations

The Regional Manager, APAC Data Center Operations will work directly with the Regional Directors to monitor, maintain and support EdgeConneX data centers throughout the APAC region. This requires leading scheduled preventive maintenance activities, performing unscheduled maintenance, and supporting any customer requests.  He or she will also help manage facility expansions and improvement, new MEP capacity expansions or repairs, and utility upgrades. While an IT background could be helpful to complement the leadership needed, the background coveted is in MEP.  This position reports to the Regional Director of APAC Data Center Operations and will be expected to work closely with the other Regional Managers (across other regions), peers in other departments, Customer Installation Project Managers and with contract vendors to accomplish their tasks.  While this position can be based in Cyberjaya or Johor, travel could be as much as 50%.

Primary Responsibilities

• Support the Regional Directors in implementing and managing the Preventive Maintenance program at each of our sites and act as on-site lead for any emergency maintenance done at the EDCs

• Ensure all customer SLA requirements are met and maintained.
• Manage a team of highly skilled engineers. Support hiring activities for new developments.
• Work with our computerized maintenance management system (CMMS) and other systems to ensure they are up to date and have the correct information.
• Effectively manage, supervise, and evaluate contract technical labor
• Identifying areas of improvement to our existing facilities, particularly efficiency and PUE
• Evaluate and improve the security of data center facilities
• Conduct routine, ongoing assessment of the building systems operations
• Ensuring compliance with all safety procedures as well as utilization of protective equipment
• Maintain ongoing communication with tenants, owners, property management and vendors
• Travel can be up to 50% of the time

Knowledge, Skills & Abilities

• Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables
• Superb ability to successfully prioritize and manage multiple projects and responsibilities
• Superb ability to meet committed timelines, leveraging assistance/input from peers
• Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done’
• A high level of commitment to customer service to both co-workers and clients
• Ability to respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints
• Ability to interact effectively with managers, clients, customers and the general public
• Translate company goals/KPI’s towards the team and bring the team to the next level.

Experience/Education

• 10+ years of experience in facility operations or engineering functions
• 5+ years of experience in Management function
• Familiarity with power- and mechanical equipment, HV and LV switchgear and different brands of generators
• Significant data center operations experience, to include detailed knowledge of UPS/PDU/RPP/CRAC/Generator and Security and Fire/Life Safety systems
• Experience with multiple PM cycles for Data Center equipment
• Experience with trouble ticketing systems and Method-of-Procedure processes
• Ability to recommend improvements to dispatch and reporting processes and systems used for contract technical labor
• Experience with Change Management and CMMS systems
• The ability to:
• Comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio and PDF documents
• Write and evaluate maintenance procedures

• Develop installation standards and project tracking/management documents

• Experience in the Construction or Real Estate environments a plus
• Education level - Bachelor's degree in Engineering or equivalent
• Safety for Operational Supervisors (OSHA 30)

A Snapshot

As the Site Selection Strategy & Acquisition, Senior Manager you will report to the Site Selection Strategy & Acquisition, Director and work closely with the cross-department teams, making your mark in a number of ways:

• Join a dynamic team driving AirTrunk’s rapid expansion by identifying and acquiring strategic data centre sites across Malaysia. This key role covers domestic market opportunities - both in established regions and emerging locations.
• Engage directly with landowners, property developers, government agencies, and real estate brokers to source, evaluate, and secure high-potential sites for development.
• Receive mentorship from the Singapore-based Site Selection Strategy & Acquisition, Director while collaborating with a wide range of cross-functional teams, gaining exposure to both internal stakeholders and external partners.

Your Day to Day

Business Development, Market Analysis & Opportunity Mapping

• Conduct comprehensive market research and opportunity mapping to identify strategic expansion opportunities across Malaysia.
• Build and maintain strong relationships with landowners, brokers, developers, and government agencies to source and evaluate potential sites.
• Collaborate with the Data Strategy team to assess target locations and customer availability zones (AZs).
• Consolidate and analyze inputs to evaluate cost implications, design and construction risks, and project timelines for site selection.

Due Diligence, Feasibility & Internal Approvals

• Coordinate the collection of due diligence materials from external representatives and stakeholders.
• Partner with a multidisciplinary team—including engineers, consultants, and real estate professionals—to conduct thorough due diligence and feasibility assessments.
• Manage the due diligence budget for site selection activities, ensuring cost control and transparency.
• Support internal teams in preparing documentation for investment approvals, including financial models and investment memoranda.

Legal & Documentation

• Together with the Site Selection Strategy & Acquisition, Director, negotiate all key legal documents such as NDAs, engagement letters, lease agreements, and sale and purchase agreements.
• Coordinate with internal and external legal teams to ensure alignment with deal terms and integration of due diligence findings.
• Facilitate and track the execution of contracts and related documentation to ensure timely completion and compliance.

Reporting & Coordination

• Prepare clear and concise presentation materials and regular updates for internal stakeholders, highlighting progress, risks, and key milestones in the site acquisition process.
• Collaborate with cross-functional teams to ensure alignment and maintain momentum across all real estate initiatives.

Requirements

• Minimally 8-10 years of experience in the real estate sector, with a focus on acquisitions, transaction management, or project/development management.
• Experience in the industrial or data centre sectors is advantageous but not mandatory. 
• Demonstrated ability to work effectively in team environments. 
• Strong analytical and quantitative skills are highly regarded. 
• Proficiency in Bahasa Melayu and English.